Care home manager jobs in brockley, greater london

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

Ref: SCP-252

Are you an influential, proactive and collaborative individual with a proven track record of working successfully with challenging people who have multiple and complex needs?  Do you have a commitment to the concept and effectiveness of peer approaches?

If so, St Giles is looking for a Senior Caseworker to join us and provide support and activities for adults with complex needs and severe and multiple disadvantages in order to enable participants to develop improved employability skills and progress into sustainable employment.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Senior Caseworker, you will work with participants to agree and regularly review an action plan and help them to carry out actions on their plan via delivering one-to-one and group motivational advice and guidance.  We will count on you to provide effective leadership, support and guidance to a team of Peer Advisors in the delivery of flexible services to individuals with complex needs to improve their employability skills and help them move into sustainable employment.

You will also be expected to organise the promotion of the project, coordinating the recruitment and engagement of participants and ensuring each participant has a comprehensive initial assessment of their employment and wider needs, plus develop excellent relationships with colleagues and local stakeholders and identify wider local services that can provide support to participants.

What we are looking for

• The ability to assess the needs of vulnerable clients and provide client-led support to address these needs in a variety of ways
• Thorough understanding of the principles of needs and risk assessment, and care co-ordination/planning, and the ability to coach others in these skills
• Proven record of supervising and supporting a team of volunteers to deliver positive outcomes for vulnerable people
• The ability to use monitoring systems to record all aspects of project activity
• Experience of maintaining accurate financial records and evidencing all spend
• Excellent communication skills, both written and verbal

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, you will be redirected to our website. If you have any queries, or require further support, please visit our website. 

Closing date: Sunday 22nd June 2025 at 11pm         

We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.

Purpose of the role: 

· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.

· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.

We’re looking for a part-time Grants and Trusts Officer (2.5 days a week). Office or home based, they will be a vital member of our fundraising team, working closely with programme staff and the CEO to continue to grow grant funding for our work – shaping funding bids, managing grants and reporting, and building relationships with funders and funding networks. 

Purpose of role:

Increasing and diversifying the sources of grant funding for A Rocha UK’s work is key to our fundraising strategy. The Grants and Trusts Officer will play a key role identifying, securing, and managing grants from a range of sources, including small trusts, large foundations, and Church denominations. In doing so, they will work closely with programme staff , CEO and Finance Director to develop funding bids, and coordinate closely with other members of the fundraising team, such as the Major Donor Officer. They will also manage occasional legacies. The successful candidate will have previous experience securing funds from trusts, as well as excellent writing skills, an interest in the environment and an active Christian faith.

Please see the attachment for full responsibilites

Previous applicants need not apply

ID: 1476

Deputy Head of HR, Human Resources
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full time)
Grade 4 (upper) point 34-38: £42,140 - £46,240 per annum* (plus £3,827 Inner London Weighting if London based or £480 if home-based)
Permanent contract

We are flexible on hours of work and where this work is done. This role can be based in our London office (N1) with hybrid working but can also be done part-time and/or from home. If home-working is agreed, the ability to travel semi-regularly to London (i.e. around once per month) is desirable but not essential.

Family Action & the Role’s Impact:

At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

In this newly created Deputy Head of HR role, you will lead our Business Partnering & Advisory function by developing the HR Business Partnering model, managing a team of HR professionals, and ultimately embedding excellent people management practice across the organisation. You will also have a direct business partnering relationship with Relate at Family Action; providing strategic advice, coaching and operational HR support to senior managers, to support culture change post-merger (in January 2025).

If you have significant experience managing complex employee relations and organisational change processes (including TUPE and large-scale restructures) and leading a team of HR professionals, we would like to hear from you. The ability to think strategically while also delivering operationally, alongside strong influencing and coaching skills will make you an ideal candidate.

We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

Closing Date: Sunday 22nd June 2025 at 23.59 pm

For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR. Contact details can be found when you click the 'Redirect to Recruiter' button.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an in-person interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.

About the role

This role will support both the Finance Officer and Customer Sales Manager to ensure timely collection of membership subscription income and provide customer support to Coram PACEY members. You will address customer queries quickly, accurately, and confidently over a variety of communication methods (phone, email, social media and text chat services), requesting and recording all required information in line with processes and procedures. You will effectively help maintain the Sales Ledger and Customer Relationship Management (CRM) database through; the processing of income from sales of membership, recording income data within the CRM and in Coram PACEY’s financial systems. You will promote, sell and process membership, services, and products.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 13th June 2025 at 9am

Interview Date: W/c 16th June 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.

You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects. This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.

Additionally, you will have the opportunity to further develop your skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment. 

You will be involved with flagship events and campaigns such as the globally-recognised Baby Loss Awareness Week, our award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.

You will also draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.

With experience of managing a corporate partnerships portfolio of at least £75,000, you will have managed corporate fundraisers including Charity of the Year Partnerships, cause-related marketing partnerships and sponsors.

We are looking for someone who has an eye for detail, is able to manage their time effectively and ensure the highest supporter experience. You will need to have strong IT skills including the use of a fundraising database.

This role will also provide support to colleagues within the Income & Engagement Department to optimise income and awareness raising activities.

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Overview:  

Spires supports homeless and vulnerably housed people in South London. Spires has undergone a period of rapid transformation, moving to a model of multi-site working across three London Boroughs. Our core services include, day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.  
 
The Head of Fundraising and Communications will be joining the organisation at an exciting time. Recent successful funding outcomes provide a short period of relative funding stability and an opportunity for the post holder to develop our communications and community fundraising strategies.

Part 1:  Job profile 

 
1.1 Purpose of job 

To generate income from a diverse funding pool that includes trusts and foundations, legacy and individual giving, community giving, government contracts and corporate support. Trusts and foundations remain the primary funding source for Spires so maintaining consistent application output is a core element of the role.

Oversee Spires’ external relations and public profile. The post holder will be responsible for all communications and will look for areas to increase the organisations profile.

Work with Spires CEO and the Head of Client Services to ensure that data and outcomes are being effectively captured in a way that is helpful for evidencing impact.

1.2 Position in organisation 

The post holder joins Spires’ Senior Leadership Team and will report directly to the Chief Executive Officer. The post holder will join the finance, fundraising and risk subcommittee which includes members of the board of trustees.

The post holder will manage the Communications and Community Engagement Lead who currently leads on community fundraising, social media and volunteer recruitment.

Part 2: Key duties and responsibilities 

2.1 Management Responsibilities 

• To manage the fundraising/communications staff and volunteers.

• Hold and record regular staff supervisions.

• Ensure that Spires’ policies are adhered to.

• Attend Spires’ managers meetings.

2.2 Income generation  

• Maximise existing and find new income to meet agreed income targets. 

• Research, write and present attractive propositions for a range of quality funding bids, proposals and documentation. 

• Produce and submit quality funding reports to meet deadlines.

• Maintain up-to-date knowledge of fundraising regulations, networks and developments across the sector, advising on best practice 

2.3 Planning, monitoring and reporting  

• Contribute to the internal planning and budget setting, setting out clear plans for income generation. 

• Contribute to forecasting and regular reporting, producing verbal and written reports for the CEO and Board of Trustees. 

• Actively manage contracts to ensure that Spires is delivering agreed outcomes and spending restricted funds correctly.

2.4 General 

• Review and update the fundraising strategy.

• Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover 

• Attend and participate in staff and team meetings and other meetings as required 

This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.

Part 3: Person specification 

3.1 Essential experience 

• Experience of working in the fundraising sector in a professional capacity 

• A demonstrable track record of successfully generating income and achieving targets 

• Producing impact and evaluation reports for funders

• Writing for different audiences/contexts 

3.1.2 Desirable experience 

• Working in the homelessness or social care sector 

3.2 Knowledge 

• Understanding of the principles of effective fundraising 

• Understanding of the principles of effective marketing, communication and diverse donor motivations 

• Good financial acumen, including being able to produce budgets and forecasts.

3.3 Essential skills and personal qualities 

• Excellent written and spoken communication skills

• Information management skills (GDPR) 

• Good influencer and negotiator 

• Highly organised with attention to detail

• Confident and enthusiastic with excellent interpersonal skills 

• IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases 

The following are required of all roles with Spires. However, you do not need to address these in your application: 

• Compassion for and awareness of issues facing our clients and service users 

• An understanding of and commitment to diversity and equality

• Able to work in a flexible, approachable manner in response to changing organisational requirements 

• Willingness to develop personal competencies as appropriate to support objectives

Part 4: Summary of terms and conditions of service 

Location: The postholder will be an employee of The Spires Centre. This post is based at 2nd Floor, Elmfield House, 5 Stockwell Mews, SW9 9GX This role will by hybrid with three days in the office and two days from home.

Probation: This post is subject to a 6 month probationary period.

Notice: This post is subject to an 12 weeks’ notice period once confirmed in post. 

Annual leave: The annual leave entitlement is 35 days per year including 8 bank holidays. 

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan. 

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: This role will require travel within the UK/London. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy. 

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults.

DBS Check: Because of the need to interact with our vulnerable clients a satisfactory  enhanced DBS check will be required. 

People & Culture Advisor

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
• You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
• You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
• We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
• This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.

Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Durham area.

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

Position: S11233 Stroke Support Coordinator

Location: Home-based, Durham. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: £19,596 per annum (FTE £27,400 per annum)

Hours: Part-time, 25 hours per week

Contract: Permanent. However, services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 1 and 2 July

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Deliver 6 month post stroke reviews.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a dynamic and creative fundraiser to support activity across community and events fundraising. The role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and deliver impactful events as well as grow our income through individual giving. 

About Us

The Brompton Fountain is the children’s charity at Royal Brompton Hospital - a world leading specialist centre for complex heart and lung disease. We work in partnership with the teams on the wards, paediatric intensive care unit (PICU) and in outpatient clinics. Our charity provides support and resources for patients, families and staff, as well as funding lifesaving medical equipment, accommodation - so that parents can stay close to their child during an admission, toys and entertainment for the playroom and improvements to the facilities to create the best possible environment for families to promote their wellbeing during what can often be a very challenging time. In collaboration with the hospital trust and the NHS we also fund research projects and develop new initiatives for babies, children and young people with heart and lung conditions. 

About You

Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact. 

Main Duties and Responsilbilties 

Community and Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.

• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.

• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.

• Lead on generating income through supermarket schemes. • To represent the charity when required in schools, engagement events and cheque presentations. 

Individual Giving

• Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships.

• Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship.

• Maximise engagement and retention of individual supporters (giving at lower to mid-level) by prompt thanking, excellent stewardship and building effective donor journeys.

Supporter Care

• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship ensuring they receive the information and support needed to maximise their fundraising potential while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.

• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.

• Maintain our CRM database ensuring accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws. 

Administrative and Financial Support

• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.

• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.

• Overseeing our online shop.

Marketing and Communication

• Create engaging materials (posters, leaflets, stories etc), social media content and e-newsletters to inspire participation in fundraising activities.

• Produce impact reports and collate information for the HOF to support fundraising initiatives and grant applications.

• Ensure fundraising and associated webpages are kept up to date. Team Collaboration

• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.

• Support the CEO and team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.

• Any other duties as required by the Head of Fundraising.

Additional Information

Salary is £30,000 - £32,000 per annum (DOE). The role covers 37.5 hours per week. Two days per week working in our charity office at Royal Brompton Hospital - London, and the remaining hours to be worked remotely. Occasional evening and weekend work subject to our events calendar. Exact working pattern to be discussed at the interview stage.

One-year fixed term contract with the potential to extend contract length subject to performance and funding.

A full driving licence or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity). Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.

The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

You are providing your personal information to The Brompton Fountain and Royal Brompton and Harefield Hospitals (part of Guy's and St Thomas' NHS Foundation Trust) for the purposes of staff administration; administration of membership records (Foundation Trust Membership); crime prevention and prosecution of offenders; National Fraud initiative and occupational health purposes and by applying for this post you hereby consent to the charity and Trust processing of your personal data as outlined above

Benefits

• Flexible working hours to balance home / work life

• Time off in lieu for evening and weekend work

• Home office set up including phone, laptop and printer. • Pension scheme.

• Training and development with career progression opportunities.

• Reasonable expenses paid for offsite meetings and activities

• 27 days holiday entitlement plus 8 bank holidays

• Blue Light Card: enjoy discounts both online and in store across various outlets. 

Hours: Full-time - Permanent
Reports To: Recovery Programme Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £31,990
 
Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as a Recovery Practitioner. For this recruitment cycle, we particularly welcome applications from men, as they are currently underrepresented in our team, and this role involves close work with a male-only client group. We also actively encourage applications from people of all backgrounds, including those with lived experience of recovery. 
 
This is a full-time permanent position, working Monday to Friday with additional monthly on-call duties. In return, you will receive a salary of £31,990 per annum, be enrolled into our staff health and wellbeing package, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding.
 
What we are looking for

• Someone who is skilled in delivering a person-centred and trauma-informed approach to their work
• Experience working with people in recovery from addiction, including voluntary or lived experience. We are open to a range of experiences that demonstrate understanding and empathy in this area.
• NVQ Level 3 in Health & Social or equivalent experience in a support setting. We value transferable skills, even if gained outside of formal qualifications
• Excellent communication skills and an understanding of Customer Relationship Management systems (such as Salesforce) to ensure accurate record-keeping

 
Please look at our Job Description and Person Specification for more details.
 
Perhaps most importantly...it is our expectation that anyone who is a part of Nehemiah aligns with and can demonstrate use of Our Values:
 
Belief: We believe in everyone’s potential for positive change
Respect: We value each other’s choices and differences
Kindness: We show empathy through our actions
Honesty: We build trust through integrity
Empowerment: We help each other find our own purpose
 
What you can expect from us

• A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement
• 25 days annual leave, plus Bank Holidays
• A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary
• Staff Health Plan that includes insurance and wellbeing packages

 
Why Nehemiah?

• Make a direct impact on the lives of those in need and bring positive change to the local community
• Work with a passionate and talented team committed to our mission
• Benefit from opportunities for skill development, leadership growth, and career advancement 
• Experience a culture that values innovation and always looks to refine our best practice
• We are committed to building a diverse and inclusive workforce. If you require adjustments at any stage of the recruitment process, please let us know.

 
Application Process:

• 30 minute video call with a member of our recruiting team
• A two-part interview
• In-person interview with relevant members of the management team (45mins-1hr)
• Facilitate a group session with a selection of residents on a set topic that we provide two days before (40-45mins)

 
AI in Applications
 
We are fully aware that some candidates may use AI to help structure their answers. However, we strongly encourage you to ensure that your application reflects your own voice and experiences. It's usually easy to spot when response are fully AI-generated without personal input. We are much more interested in who you are and how you connect with our values and mission than a perfectly worded answer.
 
To be considered please submit a CV and Supporting Statement/Expression of Interest
 
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (eg short audio or video file), we welcome this.
 
Interviews to be held on a rolling basis
 
Any offer for this post is conditional on references and passing an Enhanced DBS check
 
REF-222007

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe.

Position: S11268 Stroke Support Coordinator

Location: Home-based/Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £16,461 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 21 hours per week

Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.