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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Supporter Care Lead
37 hours per week.
Salary: £30,984
Treetops is entering one of the most exciting periods in its history.
With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.
We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.
Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.
This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.
Key Responsibilities
· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
· Ensure the primary CRM holds all relevant supporter data from every source and database
· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed
What we’re looking for
An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:
· Experience managing CRM databases
· Strong Excel skills, including data manipulation and transfer
· Experience developing supporter or customer relationships
· Experience handling and processing large datasets
· Knowledge of database queries, reports and imports
· The ability to communicate technical information clearly to non‑experts
How to apply
For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.
Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.
Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.
Ready to lead our CRM and supporter care strategy? Apply now by sending your CV and a standout cover letter — we’d love to hear from you.
Closing date: Friday 17 April 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.
Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.
We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.
This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.
You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.
As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.
This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.
This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.
Key aspects of the role include:
- Leading and supporting coordinators to deliver safe, consistent, and high-quality services
- Ensuring strong safeguarding practice and overall service quality
- Building relationships with community partners to strengthen and grow services
- Supporting the effective integration of volunteers across services
- Using insight, feedback, and experience to improve and develop services over time
Why join Evergreen?
- Make a genuine and visible difference to people’s lives
- Work in a values-led organisation with a clear sense of purpose
- Have real ownership and autonomy in your role
- Be part of a supportive and committed team
- Benefit from flexible working within a 30-hour week (typically 10am–4pm)
We welcome applications from people of all backgrounds who are able to work in line with our values.
If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.
Evergreen Care UK plays a vital role in preventing loneliness and supporting independence among older people across Bexley and Dartford.
The client requests no contact from agencies or media sales.
We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.
This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.
We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.
With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.
If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.
Contract terms:
- £55,000 - £60,000 per annum, plus benefits
- 12 month fixed term contract (maternity cover)
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
- Lead the delivery of Samaritans’ legacy and in-memory giving strategy
- Deliver excellent supporter experience, maximising the attraction and retention of our supporters
- Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
- Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
- Build and manage strategic relationships with external agencies and suppliers
- Produce comprehensive campaign evaluations and make recommendations for continuous improvement
- Lead and develop a high-performing team through a culture of ambition and proactive performance management
What you’ll bring:
- A supporter led mindset and approach
- Demonstrable experience of delivering income growth from legacies and in-memory income streams
- Experience of understanding, using and reporting on data for marketing purposes
- Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
- Excellent people management skills with experience of leading a high performing team
- Strong understanding of budgeting, forecasting and financial reporting
- Skilled in strategic thinking and planning, with a creative approach to solving complex problems
- Confidence in negotiating and influencing at senior levels of the organisation
- Strong understanding of fundraising legislation
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
- Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
- How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
- Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
- Please provide an example of how you have built, led and motivated a high performing team.
Applications close: 09:00am on Monday 30th March
1st stage Interviews: 7th & 8th April 2026 (online)
Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help elderly and disabled people access vital home support as the first point of contact for our service.
Join a team that is caring, resourceful and committed to doing the right thing every single day.
At We Care Home Improvements (WECHI), we support older, disabled and vulnerable people to live safely and independently in their own homes across Bristol and surrounding areas.
We’re looking for two Customer Service Advisors to join our team:
- One permanent role
- One 12-month fixed-term role (maternity cover)
If you’re tired of the corporate grind and want to use your skills in a role that genuinely matters, this could be the perfect next step.
Why this role matters
You’ll be the first point of contact for people who need support to stay safe at home. Every call and enquiry is a chance to help someone feel heard, understood, and supported.
Our team takes pride in being:
- Caring in how we support people
- Resourceful in finding the right solutions
- Experts in what we do
- And always acting with integrity
What you’ll be doing
- Acting as the first point of contact for client and professional enquiries (phone/email)
- Coordinating bookings for our Handyperson service
- Understanding people’s needs and helping them access the right support
- Managing diaries and keeping communication clear and up to date
- Maintaining accurate records using Microsoft 365 and CRM systems
- Working closely with colleagues and partners to keep services running smoothly
What we’re looking for
- A genuine motivation to help older and disabled people
- A caring and empathetic approach to customer service
- Confidence to think on your feet and find solutions
- Strong communication and organisational skills
- Comfortable using IT systems (Microsoft 365, CRM systems, scheduling tools)
- A team player who values honesty, trust and doing the right thing
- Ability to work from our Bristol office at least 3 days per week
You don’t need charity/not-for profit experience - just the right attitude and a desire to make a difference.
Why join us
- Make a meaningful impact in your community every day
- Be part of a supportive team that lives its values
- A role where your contribution is recognised and appreciated
- Opportunities to learn, grow and build your skills
Benefits include:
- 25 days holiday (rising to 28 with service) + bank holidays
- Pension scheme (up to 7.5% employer contribution)
- Enhanced parental and sickness leave
- Employee Assistance Programme
- Cycle to work scheme
Key details
- Location: Bristol (minimum 3 days in the office)
- Salary: £26,227 (from April 2026)
- Hours: 37.5 per week (Monday–Friday)
- Contract: One x permanent, one x 12-month fixed-term
This isn’t a typical customer service role. You’ll be helping people at moments that really matter - combining compassion, practical problem-solving, and professionalism to make a real difference every day.
If that sounds like you, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Spiritual Care Lead
At Prospect Hospice, we believe that caring for someone at the end of life means caring for the whole person, their physical, emotional and spiritual wellbeing.
We are looking for a compassionate and thoughtful Spiritual Care Lead to help ensure that spiritual care remains a central part of the support we offer to patients, families, carers, staff and volunteers.
This is a unique opportunity to contribute to deeply meaningful work, supporting people as they reflect on life, relationships, belief, meaning and identity during some of life’s most profound moments.
Hours: 12 hours per week (with flexibility to meet service needs).
The role
Working as part of our Family Support Team and wider multidisciplinary team, you will lead the development of spiritual care across the hospice and provide specialist support to those experiencing spiritual or existential distress.
You will help ensure that spiritual care is inclusive and accessible to people of all faiths, beliefs and life stances, recognising that spirituality is about far more than religion.
The role provides the chance to support peoples’ needs at a crucial time of their life, offering a place to explore their illness and emotional wellbeing, any anxieties and fear, concerns about their family and what the future looks like, focusing on coping strategies which they can use to empower them or bring peace and clarity.
Through your work you will:
- Offer compassionate spiritual and pastoral support to patients, families and carers
- Support colleagues in recognising and responding to spiritual needs
- Contribute to multidisciplinary discussions and care planning
- Provide opportunities for reflection and support for staff and volunteers
- Build relationships with local faith leaders and community networks
- Help shape and develop spiritual care services across the hospice
Your presence and leadership will help create space for reflection, connection, dignity and meaning at the end of life.
About you
You will bring both professional expertise and deep compassion. You will have:
- A recognised pastoral care, counselling or spiritual care qualification
- Membership of a relevant professional body (e.g. hospice or healthcare chaplaincy association)
- Experience supporting people through complex emotional or spiritual distress
- Strong understanding of diverse faith traditions, beliefs and cultural perspectives
- Experience working collaboratively within multidisciplinary teams
- Excellent listening, communication and reflective practice skills
Experience within palliative care or healthcare would be beneficial, but most important is your commitment to compassionate, inclusive and person-centred care.
Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead.
The Family Support team say
- "We’re a small, supportive team where everyone’s voice matters. We work with autonomy and are dedicated to creative, person centred care.”
- “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.
- "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.
- "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”
Interviews will commence from Friday 17th April.
We offer a great range of benefits, including:
- 27 days annual leave entitlement plus bank holidays (rising with length of service)
- Membership of the NHS pension scheme is available for existing members
- Generous contributory pension scheme for all other staff
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme and wellbeing team
- Supportive induction, training and development
- A values led, inclusive working environment
- Free on-site parking
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: up to £33,700 pa depending on experience
Closing date for applications: Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever. We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.
Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.
This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.
Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.
While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.
Generally, you will:
- Lead on developing our onward volunteering strategy and plan
- Provide leadership and management of volunteering and foster caring at Mayhew
- Provide support, training and guidance to staff managing volunteers
- Lead on volunteer engagement and communication
- Engage a range of internal and external stakeholders including staff, volunteers, supporters and partners
- Collaborate with the Senior Management Team to ensure delivery of our strategic and operational goals
- Be self-driven and resilient, having a professional, friendly, calm and caring manner
To be successful in this role, you need relevant experience:
- Working in a volunteering management role in a charity or other organisation of comparable breadth and scope
- Leading and living volunteer management best practice, including overseeing policies, procedures and guidance
- Owning and improving volunteering management processes
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The client requests no contact from agencies or media sales.
About Us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About The Role
Location: Hybrid - The Grange, Saunderton, Buckinghamshire
Salary: £27,050.40
Contract: Fixed term - 18 months
Hours: 35 hours per week
The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People.
Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme.
The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy.
In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.
Building good internal relationships within our Charity is an important part of this role as you will be working with various teams.
KEY TASKS OF THE ROLE:
Stewardship
- Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
- Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
- Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
- Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.
Puppy Sponsorship
- Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
- Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
- Promptly action any tasks set via the CRM system.
- Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar.
Appeal Data & Fundraising Activity
- Prepare data for Puppy Sponsorship updates and build email communications.
- Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
- Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods.
Additional Requirements
- Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme.
- Conduct yourself in a professional manner at all times.
- Treat all supporter personal information according to GDPR requirements.
- Adhere to the Hearing Dogs Equal Opportunities statement and polices.
You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours.
About You
The following attributes are considered essential for the job:
- Qualifications (GCSE equivalent) in Maths and English
- Administration experience, particularly within a customer relationship database (CRM)
- Experience of working in a customer service environment
- IT competency with all Microsoft packages
- Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail
- Customer-centric approach to ensure all supporters have the best possible experience of our Charity
- Work well with a range of people
- Recognise and embrace the role in an energetic and positive way
- Approaches the role with a balance of kindness and fairness
The following attributes are considered desirable for the job:
- British Sign Language qualification
- Experience of working with people with Hearing Loss
- Awareness of Hearing Link and Hearing Dog range of services
- Experience of working within the voluntary sector
Please apply by providing your CV and Cover Letter by 10th April 2026.
About Us
Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.
We are seeking an exceptional candidate for the role of Head of Finance to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for the overall financial management of the Charity and the effective leadership of the Finance team.
The successful candidate will play a central role in shaping the financial sustainability and strategic direction of Catholic Care, ensuring that our Finances are managed effectively to support our mission and values.
Key Responsibilities
- Lead and manage the Charity’s financial strategy, planning and reporting
- Provide strategic financial advice to the Chief Executive, Board and SLT
- Ensure robust financial controls, compliance and risk management processes are in place
- Oversee budgeting, forecasting and financial performance monitoring
- Lead, support and develop the Finance team
- Contribute to the wider strategic development of the Charity
- Promote and uphold the values and ethos of Catholic Care in all areas of work
About You
We are looking for a motivated and values-driven finance professional who brings:
· A recognised accountancy qualification (e.g. ACA, ACCA, CIMA or equivalent)
· Significant experience in a senior finance leadership role (or someone looking to take the next step)
· Strong strategic thinking and analytical skills
· Experience of managing and developing teams
· Excellent communication and stakeholder engagement abilities
· A commitment to the mission, values and ethos of Catholic Care
Experience within the charity or social care sector is desirable but not essential.
Pre-Application Discussion
Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.
This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work, and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.
To arrange a meeting, please contact: Charlotte Grinham
Service you can believe in. On behalf of the Catholic Diocese of Leeds we serve those in need, of all faiths and none.



The client requests no contact from agencies or media sales.
About Us
Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.
We are seeking an exceptional candidate for the role of Head of Corporate Services to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for leading and managing all corporate support functions across the Charity.
The successful candidate will play a central role in ensuring the organisation operates efficiently, remains compliant with all regulatory requirements and is well-positioned to deliver its strategic objectives. This is a hands-on role, where most operational tasks (excluding HR) are undertaken directly by the post-holder.
Key Responsibilities
- Lead and manage all corporate support functions across the Charity
- Ensure effective systems, processes and compliance frameworks are in place
- Oversee organisational governance, administration, IT and health & safety (via external contractors)
- Support the Chief Executive and SLT in delivering strategic objectives
- Contribute to the wider strategic development of the Charity
- Manage key external contracts, including IT and Health & Safety
- Promote and uphold the values and ethos of Catholic Care in all areas of work
About You
We are looking for a motivated and values-driven professional who brings:
- Significant experience in a senior operational, corporate services or business support role
- Strong organisational and leadership skills, with the ability to manage multiple functions
- Experience of governance, compliance and organisational systems or willingness to learn
- Confidence in managing external contracts and service providers
- Excellent communication and stakeholder engagement abilities
- A proactive, hands-on approach to work
- A commitment to the mission, values and ethos of Catholic Care
Experience within the charity or social care sector is desirable but not essential.
Pre-Application Discussion
Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.
This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.
To arrange a meeting, please contact: Charlotte Grinham
Service you can believe in. On behalf of the Catholic Diocese of Leeds we serve those in need, of all faiths and none.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota
Care Support Worker – Help People Live Their Best Lives Every Day
Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.
Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.
Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), so a willingness to gain this qualification is essential.
What You’ll Do
- Support people with personal care, health needs, and daily living tasks
- Help individuals express themselves and make choices that matter to them
- Encourage hobbies, interests, and community activities
- Build strong relationships with families, friends, and professionals
- Work flexibly across services—including evenings, weekends, and overnight shifts
- Maintain accurate records and contribute to reviews and team meetings
- Promote health, safety, and uphold quality standards
What You’ll Need
- A kind heart and a compassionate mindset
- A sense of humour and a resilient attitude
- Great communication skills and a team spirit
- Willingness to work flexibly, including unsociable hours
- Respect for diversity and individual needs
- Ability to maintain accurate records and meet deadlines
- A satisfactory DBS check
- Qualified in British Sign Language (Level 2 or above) – desirable but not essential
- Experience in care or support (voluntary or paid) – desirable but not essential
- Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 25 days annual leave, plus bank holidays
- Two paid volunteering days each year
- Flexible benefits scheme and discount portal
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Paid training and development opportunities
- Employee assistance programme
- Staff recognition schemes
Please Read Before Applying
- This role requires an enhanced DBS check.
- This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 10th April 2026.
Interviews will be ongoing and will take place at our Pitsea office, no later than 20th April 2026.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer
Be the link between frontline care and system change
Behind every care provider is a story: challenges, pressures, innovation, and resilience.
At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system.
We’re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference.
Why this role matters
This role sits at the heart of NorCA’s impact. You’ll play a key role in:
- Building trusted relationships with providers across the region
- Turning real-world experiences into evidence that shapes decisions
- Delivering projects that respond directly to sector needs
If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters.
What you’ll be doing
- Building relationships with care providers across our area
- Leading engagement activity (interviews, surveys, focus groups)
- Turning insight into clear reports and briefings
- Delivering projects from planning through to evaluation
- Working with a wide variety of stakeholder at all levels
What we’re looking for
- Experience in engagement, outreach, or stakeholder roles
- Strong relationship-building and communication skills
- Ability to gather and analyse qualitative/quantitative insight
- Experience managing projects or coordinating delivery
Why join NorCA?
- Play a visible role in shaping how adult social care is represented locally
- Work directly with senior leaders across the NHS and local authorities
- Take real ownership in a small team where your work has immediate impact
- Develop a broad skillset across communications, engagement, and delivery
- Flexible, supportive hybrid working
The Independent Voice of Adult Social Care Providers in Norfolk & Waveney.



The client requests no contact from agencies or media sales.
Believe in People?
The best people have one thing in common.
They care.
Are you passionate about making a positive impact in people's lives? Join us at Change Grow Live, a charity dedicated to creating a difference for those using our services.
At our core, we believe in being open, compassionate, and bold, values that our team members embody daily as we strive to help individuals change the course of their lives, grow as unique individuals, and live to their fullest potential.
We are thrilled to present an exciting opportunity for a GP Shared Care Coordinator to join our dynamic team in Camden.
Our Camden service is a vibrant, collaborative team, comprising a dedicated lineup that includes a service manager, consultant psychiatrists, medical professionals, compassionate nurses, attentive healthcare assistants, empathetic recovery staff, passionate volunteers, efficient administrators, and supportive peer mentors.
Where: Camden
Hours: Full time, 37.5h per week
Full time Salary: £27,861.26 - £32,002.35 dependent on experience, (based on full time working hours, pro rata for part time hours)
Allowance: £4,133.14 Inner London Weighting (based on full time working hours, pro rata for part time hours)
* Please note Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
What makes this role special?
Unique Challenges: No two days are alike, and we treat each person as an individual. Your flexibility, curiosity, and attentive listening skills will be pivotal.
Impactful vocation: You'll play a vital role in reducing drug and alcohol-related harm, promoting recovery, resilience, and supporting social reintegration.
Collaborative Environment: Work closely with professionals in GP settings to provide support for those dealing with alcohol and/or substance use issues.
About the Role:
- Support service users from entry to the service through their treatment/recovery journey.
- Provide screening, assessment, psychosocial interventions, recovery planning, and onward referral.
- Promote carer, service user, and community involvement.
- Advocate for access to partnership services.
- Collaborate with professionals in GP settings to support individuals with substance use issues.
About You:
- Understanding of substance misuse issues and experience in a similar field.
- Sound knowledge of clinical prescribing issues.
- Excellent communication skills (verbal and written) with good IT proficiency.
- Proactive, able to work independently with strong time management skills.
- Experience in community-based support practices.
- Supportive team player with strong interpersonal skills.
- Qualification in nursing, counseling, social work, or substance misuse is desirable.
- Ability to work autonomously.
What We Offer:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
- Participation in a contributory pension scheme.
- A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
- A warm and supportive team environment.
- Extensive training, career development, and progression opportunities.
- Refer a Friend Scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
1/4/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Shape how an entire sector communicates
At Norfolk Care Association (NorCA), we represent adult social care providers across Norfolk and Waveney, ensuring their voices are heard across the NHS, local authorities, and wider system.
We’re looking for a Marketing & Communications Officer to take ownership of our communications, grow our membership, and deliver events that connect and influence the sector.
Why this role matters
This isn’t just a marketing job. You’ll play a key role in:
- How an entire sector hears critical information
- How providers connect, collaborate, and feel supported
- How NorCA grows its membership, sponsors and influence
If you enjoy creating content with a social purpose, and want to continuously improve, test what works, and engage a range of different audiences, this is an opportunity to shape how an entire sector communicates.
What you’ll be doing
- Leading multi-channel communications (email, social, website)
- Create compelling content – from policy briefings to awards campaigns
- Grow membership and sponsorship income
- Plan and deliver events (both online & in-person)
- Use data and insights to improve engagement and reach
What we’re looking for
- Experience in marketing, communications, or content roles
- Strong copywriting skills and ability to adapt tone for different audiences
- Experience using data/analytics to improve performance
- Ability to manage multiple priorities in a small team
Why join NorCA?
- Play a visible role in shaping how adult social care is represented locally
- Work directly with senior leaders across the NHS and local authorities
- Take real ownership in a small team where your work has immediate impact
- Develop a broad skillset across communications, engagement, and delivery
- Flexible, supportive hybrid working
The Independent Voice of Adult Social Care Providers in Norfolk & Waveney.



The client requests no contact from agencies or media sales.
Salary: £41,900 per annum
Contract Type: Permanent
Closing date: 26 April 2026 at 11pm
Interview date: w/c 4 May 2026
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
It is an exciting time to join CARE, as we roll out our new Voluntary Income Fundraising Strategy. With extra investment over the coming years due to our recent successes, the Individual Giving team will be diversifying our fundraising activity to recruit and retain new supporters, especially regular givers, to help achieve CARE’s mission. Working within a passionate team of fundraisers, the Senior Individual Giving Executive will be vital to retaining, converting and upgrading regular givers, as well as generating income through vital cash appeals.
About you
We are looking for a passionate fundraiser with keen interest in the charity sector, particularly in humanitarian work. The ideal candidate will have a range of cross-channel experience, ideally in the charity sector and in an Individual Giving team, with a particular focus on retention and engagement activity. We are looking for someone with the passion to drive and improve our retention and engagement campaigns, to critically review campaigns and implement improvements, and to put their own stamp on the role.
About the role
The Senior Individual Giving Executive will play a key part in the delivery of the Individual Giving programme, producing sector-leading comms and campaigns to recruit and retain supporters. You will work closely with the rest of the IG team and the Fundraising and Communications Department to deliver high-quality, data-led campaigns across a range of marketing channels. The role will include campaign delivery, budgeting, strategy and planning, managing relationships with key suppliers and driving continuous campaign improvement.
This role will focus predominantly on retention and engagement activity, with a particular focus on mailings, emails and telemarketing, amongst other channels, though there is flexibility for this to change in the future.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.
Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here). In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
The client requests no contact from agencies or media sales.
Vacancy: Day Care Officer – Age UK Camden Day Care Centres
Are you passionate about supporting older people and making a meaningful difference every day? At Age UK Camden, we believe in kindness, courage, justice and hope, and we are looking for compassionate individuals to join our Day Care Centre teams.
Current Opportunities
Role 1: Day Care Officer (Permanent, Part-Time – Kings Cross)
25 hours per week (5 × 5-hour shifts), Monday–Friday
Salary: £19,240 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)
Role 2: Day Care Officer (Permanent, Part-Time – Hampstead)
25 hours per week (5 × 5-hour shifts), Monday–Friday
Salary: £19,240 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)
Role 3: Day Care Officer (Fixed-Term Maternity Cover, Part-Time – Kings Cross)
15 hours per week (3 × 5-hour shifts), Wednesday–Friday
Salary: £11,544 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)
About the Role
Our Day Care Centres – Great Croft (Kings Cross) and Henderson Court (Hampstead) – support older people with complex needs, including those living with dementia.
As a Day Care Officer you will:
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Support group activities such as arts, music, quizzes and gentle exercise
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Assist with personal care and mobility
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Support clients living with dementia using person-centred approaches
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Help with daily centre activities including serving meals and preparing activity spaces
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Build positive relationships with clients, families and colleagues
About You
We are looking for people who are:
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Friendly, caring and empathetic
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Reliable and flexible team players
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Good communicators who enjoy working with older people
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Patient, calm and supportive
No formal experience is required as full training will be provided.
Staff may occasionally be required to work across both centres, so the ability to travel to Kings Cross and Hampstead is essential.
How to Apply
To apply, please complete the attached application forms.
Please indicate which role(s) you are applying for.
Why Age UK Camden?
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London Living Wage Employer
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Pension scheme with employer contributions
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Blue Light Card discounts
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Health cash plan
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Employee Assistance Programme
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Training and development opportunities
Join our team and help make a real difference to the lives of older people in Camden.
The client requests no contact from agencies or media sales.






