Careers advisor jobs
We have an exciting opportunity for a Helpline Advisor (known internally as a Triage ISVA) to join the ISVA team in West Yorkshire, working 18.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our offices located in Shipley and Wakefield.
As a part-time Helpline Advisor (Triage ISVA) you will provide initial advice and information to clients accessing our service. You will ensure the referral meets our criteria and where this is not the case you have the ability to build strong links with referral pathways across the region. You will be required to provide continuity, advocacy and impartial advice and information about all options, such as reporting to the police, accessing Sexual Assault Referral Centre (SARC) services, and specialist support such as pre-trial therapy and sexual violence counselling.
You will undertake risk assessments and support needs analysis with clients and address initial needs and risk.
To provide non-therapeutic emotional and practical support to victims/survivors. This will be delivered via telephone, text and/or email based on the preferences and need of the client. To build links with services across West Yorkshire to ensure wrap around support is available.
Provide information and advocacy to enable clients to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice. Explain criminal, legal and if relevant, civil remedies to clients.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This exciting new role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people long with them, through a combination of:
- On-the-day supervision to our paid and voluntary staff across various workstreams.
- Conducting case review of debt issues (supported by our Quality of Advice and Case Review team) to ensure a gold standard in the quality of our advice.
- Playing a leadership role in nurturing partnerships, such as with council officers and specialist debt charities, to support our debt advice work and create pathways for client solutions.
- Shaping our directory of services for debt advice by supporting our leadership team to identify key areas of debt advice, desired client outcomes, and the steps required to resolve those client issues.
- Design and deliver training on debt issues to both paid and voluntary staff, as well as to community stakeholders.
- Supervise and monitor volunteers carrying out a small amount of casework where the client’s issue is of sufficient complexity to warrant engaging your expertise.
- Guaranteeing compliance with Financial Conduct Authority rules and regulations.
- Leading on research and campaign issues relating to debt and identifying where we can make a difference locally through our advocacy and case studies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring! We are looking for full time Employment Advisers to provide support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; proven experience of meeting (or exceeding) outcomes and targets; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘experience, skills and abilities’ part of the person specification.
We are working to tight recruitment deadlines so will be interviewing suitable candidates as soon as possible, and may close the job advert before the final deadline of 23:30 on 11th May 2025.
The client requests no contact from agencies or media sales.
Job title: People Adviser
Salary: £40,870 per annum
Location: London, E1 (Hybrid Working)
Contract/Hours: Permanent, 35 hours per week – Full-time
We're looking for a dynamic and driven People Adviser to play a central role in delivering our People strategy. This is an exciting opportunity for someone ready to take the next step in their HR career, working as a key part of a small, high-impact People team where your voice will be heard and your ideas can shape real change.
In this hands-on role, you’ll partner closely with senior colleagues in the people team, gaining exposure to strategic decision-making while taking the lead on your own areas of work. You’ll manage the full employee lifecycle, advise on a wide range of HR topics, and help design and deliver people-centred policies and processes.
You'll also take ownership of a variety of projects, so confidence in leading initiatives that improve the employee experience and organisational performance is a must.
If you’re highly organised, solutions-focused, and excited by the opportunity to grow in a collaborative and values-driven environment, we’d love to hear from you.
Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world.
Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.
Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation. Farmers and workers have a strong voice at every level of Fairtrade, from how they invest in and run their local organisations to having an equal say in Fairtrade’s global decision-making.
We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change.
At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us. Therefore for this specific role a Basic DBS check will be needed as part of an offer of employment.
The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: Monday 12 May 2025 (10am)
Interviews will take place on: wc 19 May 2025
Contract: Permanent, 35 hours per week – Full-time
The client requests no contact from agencies or media sales.
About the roles:
Are you a persuasive and compelling communicator? Are you an individual with a strong track record of negotiating and managing relationships? Do you have an interest in Higher Education and in making a difference? If so, this could be the perfect career opportunity for you.
The Advancement Division is in search of a tactful, and diplomatic Development Manager to join their ambitious team to help maximise philanthropic income opportunities for the Business School.
The overarching strategy of Advancement is to raise philanthropic funds for scholarships, academic positions, research centres and capital projects, securing donations and financial support from those who are committed to our academic mission and building Imperial’s global reputation. The Division oversees a wide programme of events that seek to expand the Imperial’s reach, strengthen and enlarge our supporter base, increase philanthropic support and engage alumni, friends and other stakeholders in the life of the College. This is a high impact and high visibility division which relies on extremely motivated and skilled fundraising professionals to deliver a quality end-to-end gift giving experience.
In addition to supporting College-wide fundraising objectives, the post will support the Business School to deliver their mission to provide the highest quality teaching, learning and research environment.
What you would be doing:
This career opportunity promises to be varied and will utilise your experience gained in roles such as a Development Manager, Major Gifts Officer, Development Officer, Fundraising Specialist or similar.
Key duties will include:
• Managing high priority donor and prospective donor relationships and strategic projects, with the aim of soliciting major gifts (£50k+) in support of the Business School, as well as the wider College’s fundraising objectives.
• Developing and delivering on key areas of major gifts fundraising strategy.
• Being a trusted advisor both within and outside the Advancement Division for identifying innovative ways to capitalise on fundraising opportunities.
This career opportunity will suit an individual with drive and a keen interest in higher education and the fundraising space.
What we are looking for:
• Educated to graduate level of equivalent.
• Evidence of success as a professional fundraiser in personally securing major gifts (£50k plus), preferably at the six-figure level.
• Persuasive and compelling approach to asking for donations face to face and in writing effective proposals and applications for funding within a not-for-profit setting (preferably higher education).
• Outstanding communication and interpersonal skills, including the ability to demonstrate tact, diplomacy and thoughtfulness when dealing with sensitive matters.
• A knowledge of fundraising best practice in the higher education sector.
What we can offer you:
Candidates will need to complete an online application to be considered for this role. This is a full time and open-ended position (permanent). The successful candidate will be able to demonstrate relevant experience in building strong relationships, good attention to detail and a can-do attitude.
Imperial College London employees enjoy a range of benefits, including generous annual leave, subsidised leisure facilities and an excellent professional development programme.
Our Advancement Division has set out to define the values and behaviours we aspire to uphold, so as to create an inclusive, collaborative and successful working culture.
Further Information
If have any questions or would like to have an informal, confidential chat about a specific role, please contact: Alessio di Capua, Head of Development.
Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
If you encounter any technical issues while applying online, please don't hesitate to email us. We're here to help.
Closing date: 11th May 2025
To apply, please click “Apply Now”.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our Culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Tomorrow’s Warriors, a leading charity dedicated to promoting diversity and inclusion in music, is on the lookout for an experienced Finance Manager. This is a unique opportunity to join a dynamic team and play a pivotal role in our financial operations. If you are a seasoned finance professional with a knack for strategic planning and a commitment to excellence, we want to hear from you!
Closing date Tuesday 6th May
First interview (online) Monday 12th May
Second interview (in person) Friday 16th May
About the role
The Finance Manager plays a pivotal role as a key advisor to the CEO, SMT and Board of Trustees, providing professional insights into financial matters to support effective planning and decision making. You will lead on all aspects of financial management including budgeting, accounting and compliance, financial management of grants and liaison with our auditors.
Please make sure to download the full Finance Manage Recruitment pack before you apply.
Main Duties and Responsibilities
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Monthly/Quarterly reconciliation of balance sheet and Profit & Loss accounts.
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Manage accruals and prepayments.
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Reconcile intercompany accounts.
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Manage Withholding Tax certificates
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Maintain Fixed Asset Register.
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Produce timely, detailed, and accurate quarterly financial reports and cashflow forecasts with variance management, to enable management decision making and for submission to funders.
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Work collaboratively with colleagues to produce an Annual Budget.
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Manage the organisation’s investment platform to maximise investment income and oversee cashflow management.
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Assist with the financial aspects of funding applications and monitoring reports.
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Manage audit compliance and the year-end audit process, providing the necessary information to external auditors.
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Complete statutory returns to Charities Commission and Companies House
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Manage Trustee governance at Charities Commission and Companies House
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Manage Gift Aid processing and HMRC returns.
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Manage all annual insurances and stakeholder pension scheme.
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Line-manage a part-time bookkeeper who oversees the purchase and sales ledger functions, bank payments and reconciliations, processing credit card and expense transactions, donation platform reconciliations and pension auto enrolment compliance.
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Provide ad hoc financial information to the CEO, SMT and Board as required.
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Be an active lead in the financial management of the company providing reports to the SMT, Board and funders
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Lead on providing insight into the financial aspects of the organisation’s activities.
Eligibility to apply: You must be resident in the UK and already have permission by law to work in the UK. Note: we are unable to consider any request to sponsor a work permit application.
Previous applicants need not apply, thank you.
Changing the musical landscape of Britain for over 30 years





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Adventure Playground Manager plays an integral role within our Children, Young People and Families team, supporting our Head of Service to create inspiring, high quality and child focused youth and play services. The work of the Children, Young People and Families team is diverse, and service includes after-school and weekend adventure play, school play sessions, mentoring, holiday activities and youth leadership programmes.
Tulse Hill Adventure Playground is at the centre of our Children, Young People and Families service, and you will have solid experience working in an Adventure Playground, or similar outdoor setting, as you will hold managerial responsibility of the site and resources ensuring that the environment meets the needs of all the children who use it and to enable children to obtain the full benefit of the playground and its facilities.
As a strong and inspiring manager you will lead a team of play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with.
You will champion the role that adventure play services play in supporting children and young people to thrive and be an advocate for partnership working, building relationships with parents, schools and other local organisations, to maximise use of the Adventure Playground and the range of services we provide. A strong understanding of how the service sits within the wider work of the organisation and building strong relationships internally and externally is essential to the role.
You will be joining the organisation at a very exciting time as we are just about to undertake a large scale rebuild of the outdoor adventure play structures which will be completed this summer - creating a new and exciting environment for children and young people to play. This will include a range of challenging play structures, a wildlife garden, growing area and outdoor kitchen, along with a small animal enclosure.
Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year
after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
We are seeking a candidate with a keen interest in national healthcare policy to provide a crucial underpinning role that supports and enables the policy managers and policy officer to deliver the Academy’s committee and wider policy and influencing work. This is an ideal role for someone who is driven by the desire to influence positive societal change through gaining experience in a complex national policy environment. The role would suit either a recent graduate looking to gain experience or a career administrator who enjoys a busy role in a small organisation.
The client requests no contact from agencies or media sales.
We are looking for a brilliant Senior Creative to join our marketing and comms team for a 12-month fixed-term contract. You will be familiar with creating high quality printed and digital communications that inspire, motivate and meet the needs of the audience.
About Us
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure The Royal Marsden’s nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
About the role
The focus of this role is to create and develop engaging marketing materials, from concept to delivery. You will be organised and manage your own workflow effectively delivering to required deadlines.
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Play an integral part in the design process from conceptualising ideas to final development
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Collaborate with the marketing, PR, digital and Charity colleagues to create engaging designs
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Provide strategic brand guidance and creative direction across the organisation
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Run design clinics and share insights and on best practice
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Line managing the Charity Designer
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Reporting to the Creative Manager
The Creative Team
Working for us offers you a challenging and rewarding role, as well as the chance to really improve the lives of those living with cancer.
The Creative team is a fun, friendly and high performing. It consists of designers and videographers working across the Charity, Trust and Private Care. The three dedicated Charity creative roles that work on a variety of Charity projects for multiple audiences, for example supporters, high-value donors, patients and staff.
What we offer:
- Hybrid working between home and Chelsea, London with occasional travel to Sutton.
- 22.5 hrs a week, with flexible working around our core hours of 10am to 4pm
- 27 days annual leave (full time entitlement)
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
The closing date for applications is 12 May at 11.59pm. Please note only successful candidates will be contacted.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for two Children & Young People Workers
Salary: £26,000 - £32,000
Location: Various co-locations in Brent including Brent Social Care and Advance Headoffice
Hours: 35 Hours per week
Contract: Fixed Term – March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Children & Young People Worker will be based in our Brent service and hold responsibility for delivering one to one and group work services for children of the age of 5 – 18 years, where there is domestic abuse perpetrated from one parent to another or in the household. The post holder will provide support and advocacy for young people and identify and improve referral pathways for those experiencing domestic violence and abuse to access ongoing support.
The post holder will have an excellent understanding of domestic abuse as its effects on women and children, and of best practice within the domestic abuse and young people’s sectors. As an experienced children and young people’s advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis, and in handling sensitive information on a daily basis. Experience of direct work with children survivors of domestic abuse and working with young people and children in face-to-face and group-work is essential for this post as is working within safeguarding principles and promoting a strong partnership approach to service provision.
A car may be desirable for this role, though not essential
About You:
To be successful as the Children & Young People Worker you will need the below experience and skills:
You will have great knowledge and understanding of the needs of children and young people who are or have experienced domestic abuse, or have a parent experiencing domestic abuse, and the practical and emotional support needs specific to this group including, education, confidence and relationship building.
You will have the ability to network, influence, problem solve and apply solution focused approaches to increase access and safety and facilitate positive outcomes for women and children.
You will have excellent risk assessment, support and advocacy skills and the ability to advocate successfully using evidence and professional experience.
You will have experience of partnership working and of maintaining excellent working relationships with a
range of stakeholders.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 4th May 2025
Interviews are taking place on: w/c 12th May 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Location: Hybrid Edinburgh - Blended or fully office based (from our office in Edinburgh)
Closing Date: Midnight 6 May 2025
Ref: DH 1356
As Team Leader for Business Energy Scotland, you will have responsibility for operational planning and managing the hub team. Your main focus will be ensuring that the team delivers high-quality customer service, optimising performance, and meeting key performance indicators (KPIs) and service level agreements (SLAs).
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
The Business Energy Scotland team focuses on supporting businesses across Scotland with energy efficiency advice, solutions, and resources, helping them reduce energy costs and carbon footprints. The Business Energy Scotland team works collaboratively, with a strong focus on delivering exceptional customer service and providing effective solutions.
The role
You’ll work closely with the programme coordinator to identify service improvements and drive continuous improvement, all while creating a supportive environment for your team.
This is a crucial leadership role that will have a direct impact on the team’s success and the overall customer experience. You'll take ownership of resource management, performance monitoring, coaching, and team development, ensuring the Business Energy Scotland programme achieves its goals and makes a positive contribution to the wider mission of reducing energy consumption and supporting businesses in Scotland.
What you’ll do
• Manage and enhance the performance of the hub advisor team, ensuring KPIs and SLAs are met and exceeded.
• Lead hub team meetings, workflow allocation, and performance reviews, providing coaching and feedback to ensure continuous improvement.
• Work closely with the programme coordinator to improve the quality of advice and service provided to customers.
• Monitor and analyse performance data, including call monitoring and feedback, to identify trends and areas for improvement.
• Support the team in handling customer feedback and complaints, ensuring an effective resolution process.
What you’ll bring
• Proven experience in managing a team and delivering high standards of customer service.
• Strong communication skills, with the ability to coach and support team members effectively.
• Good IT skills, including experience with Microsoft Office, databases, and CRM systems.
• A proactive approach to identifying areas for improvement and implementing solutions.
• Enthusiasm for supporting others and helping the team achieve its goals.
To apply please visit our recruitment portal via the apply button.
Applications close 11.59, 6 May 2025. Interviews are intended to be held week commencing 12 May 2025.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.
We have an exciting opportunity for a Senior Independent Domestic Violence Advisor (IDVA) to join the Bristol IDVA Service supporting male victims, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is hybrid between Bridewell Police Station and home (and therefore requires an appropriately confidential home space in which to work), with travel around the locality to meet with service users.
As a Senior IDVA you will:
- Identify and assess the risks and needs of male domestic abuse victims. Assist them in accessing services to keep them and their family safe, and develop individual safety plans to meet client's needs.
- Support the empowerment of clients, assisting them in recognising the features and dynamics of domestic abuse.
- Participate fully in the MARAC framework: refer clients to, attend and participate in meetings by being the voice of the client and follow up actions agreed, keeping the client's safety at the forefront.
- Take a lead in setting an example of good working practices and offer mentoring to colleagues. Be the initial contact for colleagues to provide advice and guidance on their casework.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service. Monitor and oversee quality of service provision provided by the team, and identify learning and development opportunities. Support performance auditing, interpret data for commissioners and report on this.
- Maintain accurate and confidential case management records and contribute to monitoring the service.
You will need:
- A SafeLives (or equivalent) IDVA qualification.
- Evidence of management capability.
- An ability to work independently and as part of a team, sharing, coaching and influencing others.
- An understanding of the principles of risk assessment, safety planning and risk management.
- Experience of working within a multi-agency and legislative framework.
- Experience of managing a complex caseload, and be able to prioritise work and deal with competing demands.
- The ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and undertake performance monitoring.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.As part of our commitment to the Race at Work Charter we particularly welcome applicants fromBlack, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close thisvacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
CHARITY FOUNDATION MANAGER REQUIRED
James Marshall Foundation (JMF) is a long-established local charity. Its mission is to support financially disadvantaged young people aged 4 to 24 years old living in Harpenden, Wheathampstead, Kimpton, Redbourn, Flamstead or Markyate by awarding individual grants for education and career development opportunities.
In 2024, JMF awarded over 850 individual grants totalling £200,000.
We are seeking a dedicated Foundation Manager to oversee the operational and strategic management of the James Marshall Foundation.
The JMF has an endowment and as such, our focus is on the effective distribution of funds to support our objectives and ensuring the long-term sustainability of the charity.
The Foundation Manager is responsible for, amongst other things, managing the grant process, overseeing financial stewardship (including in respect of the foundation’s properties), supporting the trustees, fulfilling compliance and reporting obligations, and maintaining the visibility of JMF with local schools and other relevant bodies. The Foundation Manager will manage a team of 3 part-time Foundation Associates.
The role is based in our office in Harpenden, with the expectation of hours being 28–30 hours a week on a minimum of 4 days. Attendance at some evening meetings will be required.
Salary: £45–50,000 FTE
We are looking for a proactive individual with strong organisational skills and attention to detail.
Financial experience and excellent communication skills essential.
Closing date for applications: 0900 Tuesday 6th May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in people’s lives as a Client Care Coordinator (CCC) in our award-winning contact centre ✨
Contract Type: Permanent
Hours: 37.5 hours per week
Salary: Starting from £24,523.79 (increasing upon completion of competencies)
Shifts: Between 7AM and 6PM, including Saturday or Sunday every other weekend with a day off in the week.
Whats in it for you?
In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution, and Long Service Recognition.
Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme, and dedicated Mental Health First Aiders.
Work-Life Balance: An additional day for your Birthday, enjoy a set schedule, and competitive family-friendly benefits.
Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression.
How can you make a difference as a Client Care Cooridnator? ❤️
This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.
We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.
Your journey begins on 9th June 2025, with a minimum of 12 weeks onsite training (Monday to Friday, 8AM–4PM). Once signed off, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Offering a schedule that fits your lifestyle, we understand the importance of work-life balance and may consider 30 hours per week.
Apply now to join a contact centre with a difference and start making a positive impact today! ✨
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.