Carers Coordination Service Manager Jobs in Burpham, Surrey
An exciting opportunity has arisen for a pharmacist, to join our Pharmacy Team. This role will require the successful candidate to lead a co-ordinated pharmacy service which meets the needs of the children, is cost effective and efficient. To assume responsibility for the clinical pharmacy service as identified and to supervise the procurement, preparation, dispensing and distribution of medicines, whilst supervising staff members in the delivery of the medicine management service. The post holder will promote the safe use of drugs and allied products.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
To lead in the pharmacy service in the absence of the Principal Pharmacist to ensure services are of the highest standards of quality, are evidence based and meet the needs of the children. Manage, co-ordinate and provide day-to-day clinical pharmacy services to The Children’s Trust, supervise the procurement, preparation, dispensing and distribution of medicines across the site and ensure medication is procured in a safe, timely and cost-effective manner.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The role is only open to candidate who hold Right to Work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently seeking an enthusiastic Press and Campaigns Officer to raise the profile of Carers First, building our brand awareness and engagement levels to reach new carers. The successful candidate will also help to raise awareness of the issues affecting carers and be responsible for our press and media activity, helping us to secure national and local coverage.
You will work to increase the charity’s local presence improving visibility and helping to increase engagement with Carers First across all the areas in which we work, supporting with the development and delivery of our campaigns and projects.
To be successful you will require 1-2 years of experience in a public relations or communications position, ideally within the charity or public sectors, excellent IT skills including ability to use Microsoft Office suite, along with superb organisational skills with a proven ability to prioritise work to meet deadlines and show attention to detail.
In return you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples’ lives. We offer training and development to help you grow your career, a good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of the team and have the skills and experience that we are looking for and are passionate about making a real difference, then please read the Job Description and Person Specification.
Appointments are subject to Carers First receiving suitable references and an appropriate disclosure from the Disclosure and Barring Service.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful. Carers First is an Equal Opportunities Employer
The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.
Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.
You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.
We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.
This role is about;
• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);
• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;
• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;
• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and
• helping to ensure the charity continues to understand the developing needs of its Members.
Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.
All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.
You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.
The selection process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
As you can see above, if you are shortlisted, you will be sent a selection task.
This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.
The Intention of engaging with this community will be to:
• Raise awareness of The Ripple Pond and its services with this community.
• Increase our understanding of this community’s needs.
• Increase the charity's Membership (service users) from this community.
We wish you luck in your application
The process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
£18,975 for 22 hours, FTE salary is £31,051
In this varied and rewarding role you will develop and coordinate our team of volunteers and Sessional Workers (zero hours youth workers). You will be instrumental in defining our volunteer strategy moving forward and identify other participation opportunities such as work experience placements, university placements, internships and apprenticeships.
You will also help develop internal engagement activities and participate in external awareness raising and fundraising activities, to support both volunteering and fundraising.
This role is for 22 hours per week, which will ideally be worked over 4 days. There is the option of hybrid working. We provide a surrey wide service, so the successful applicant will be willing to travel across the county to meet volunteers and sessionals as well as participate in engagement opportunities.
Key responsibilities
Full duties are included in the job outline, key responsibilities include:
- To coordinate the recruitment and induction process for volunteers and sessional workers.
- To coordinate, develop and deliver appropriate induction, training and supervision activities.
- To act as a central point of contact for volunteers and sessional workers
- To embed good practice in every aspect of the volunteer & sessional worker journey.
- To develop and manage partnerships with external stakeholders including Universities/volunteering hubs, local businesses and community groups to encourage a range of opportunities.
- To organise and attend community events and organise recruitment workshops and talks, across the county.
- To support the HR Manager by organising engagement activities and forums for our own staff, sessionals, volunteers and other stakeholders.
- To undertake ad hoc work for our fundraising function, to support our community fundraising efforts.
- To coordinate sessional work opportunities.
About you
You must:
- Have proven experience of recruiting and managing volunteers
- Have experience delivering information or training
- Have experience with having difficult conversations with volunteers or workers
- Have experience of working across different teams, networking and developing links with other agencies
- Be an effective communicator, with strong written communication skills
- Be able to multi-task, plan a workload, set priorities and manage time effectively, working without direct supervision
- Have a good professional knowledge of standard Microsoft packages and databases
- Ideally, have a driving license and use of own vehicle. Mileage expenses are paid.
About us
Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.
Our values are Focus, Inclusion, Respect and Excellence. By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.
We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave. We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Service Lead. This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs). The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SERVICE LEAD
You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.
You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.
You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.
You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.
You will work in partnership with key stakeholders and contract managers.
This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.
SERVICE LEAD RESPONSIBILITIES AND DUTIES
1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.
2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.
3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.
4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.
5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.
6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.
7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.
8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.
9. To lead the team in the development of knowledge, ideas and work practice.
10. To monitor the workload and performance of team members using electronic systems to monitor performance.
11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.
12. To provide regular line management supervision to members of the team.
13. Ensure all team staff receive annual Appraisals and have personal development plans in place.
14. To participate in own Appraisal to ensure development and planning.
15. To agree and monitor explicit performance targets with staff relevant to service delivery.
16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.
17. To recruit new staff to vacancies that may arise within the service.
18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.
19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.
20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.
21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.
22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.
23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.
24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
26. To take responsibility for the efficient use of resources within the team.
27. Provide the team with specialist advice for more complex cases as required.
28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Risk & Assurance Manager to join our Audit, Risk & Governance Team. This role will require the successful candidate to support to the Head of Audit, Risk & Governance in the implementation and oversight of effective risk management and assurance policies and procedures for the whole organisation.
Role Requirements
You will attend the Audit & Risk Committee and other board committees from time to time to present on risk and assurance. With experience of delivering 2nd line risk and assurance activities within large, complex or heavily regulated organisation, you will be effective in building professional relationships and influencing and collaborating with colleagues from all disciplines and at all levels.
You will need to engage effectively with frontline and support colleagues to really understand the needs of our beneficiaries and the risks to the charity more broadly. The ultimate objective of risk management at The Children’s Trust is to ensure the charity continues to deliver high-quality, safe and effective and financially sustainable services for vulnerable children now and in the longer-term.
Although the role does not have any formal direct reports, the Risk & Assurance Analyst will have a dotted line into the Risk & Assurance Manager, providing support particularly on business continuity but also on risk management as and when necessary.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Do you have significant project management experience? Can you effectively collaborate and engage with a range of stakeholders? We are recruiting TWO Service Improvement and Transformation Project Managers to join the team!
Your role will be pivotal in supporting the development and implementing our Services & Partnerships Improvement and Transformation programmes. Reporting to the Head of Service Improvement and Transformation, you'll be the driving force behind delivering projects on time and within budget.
Your responsibilities will include developing, managing, and delivering detailed project plans, managing resources, and ensuring successful project delivery. You'll collaborate closely with internal stakeholders throughout the Association, leading communication and engagement activities. Plus, you'll foster innovation, proactively developing solutions and best practices throughout the project lifecycle.
We believe in partnership and co-production. You'll work alongside Association staff, volunteers, and people living with and affected by MND to co-produce solutions and to ensure engagement and understanding at every step.
As the main point of contact for project progress, you'll oversee reporting, risk management, and budgeting, ensuring smooth operations from start to finish. You'll also manage contracts with third parties, assigning of tasks, co-ordinating timescales and managing deliverables.
If you're passionate about making a tangible impact and driving positive change, we want to hear from you. Join us in shaping the future of service improvement and transformation!
This role is home-based with occasional travel requirements to Northampton and London for team meetings.
What are we looking for?
An experienced Project Manager who can successfully guide projects through their entire lifecycle. You will have excellent organisational, interpersonal and analytical skills.
Your experience in Quality Improvement methodology will be invaluable as you manage complex issues, adapt to changing priorities and make connections from multiple sources of information.
You'll excel in leveraging data and analytics to drive decision-making and improve performance. You will be familiar with project management software tools, methodologies, and best practices.
As an excellent communicator, you have the ability to communicate with people at all levels verbally and in writing, using creative visual tools where appropriate to internal and external stakeholders.
If you're organised, analytical, and thrive in dynamic environments, we want to hear from you. Join us in driving positive change and making a real difference in our organisation. Apply today!
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Project management experience, including seeing projects through the full life cycle.
- Experience of Quality Improvement methodology.
- Excellent communicator with the proven ability to communicate with people at all levels.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.
The Men’s Minds Project Coordinator will work closely with the members in shaping the service and ensuring voices of men in Hounslow are heard and acted upon. This service will be staffed with 1 part-time (25hrs per week) Project Coordinator and a pool of peer led volunteers. The Project Coordinator will be responsible for overseeing the volunteers.
Due to the nature of service, male applicants are strongly encouraged to apply.
The Role
The role of the Men’s Minds Project Coordinator is to arrange and coordinate a range of psychoeducation, and peer-led workshops which will be delivered weekly. With the addition of attending various community and stakeholder events to deliver the outreach strand of the service.
The role will require hybrid and flexible working: onsite for all the peer/psychoeducation sessions but the with expectation to be attending various community events and services to promote the service.
Key Responsibilities
For full list of responsibilities, see attached job description below.
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Create and maintain good working relationships with partner agencies
- Provide and manage resources for clients and staff
Person Specification
For full person specification, see attached job description below.
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress
- Experience of raising awareness and participation in outreach events
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
The client requests no contact from agencies or media sales.
Main Responsibilities:
Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs
Lead and line manage a team of workers and volunteers, and to assist in the recruitment and training of the Disability sessional team
To coordinate and take responsibility for the planning, allocation of places, and staffing to ensure safe delivery of Short Breaks clubs
Have responsibility for processing of new referrals, initial assessments and individual care plans and any associated risk assessments
To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services
To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring
Administer medication for children and young people with health needs and undergo relevant training and transfer this knowledge onto the staff team
Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children
Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
To gain young people’s feedback and capture their voice in shaping and evaluating future club sessions
Work as part of the delivery team, initiate programmed activities, alongside additional opportunities
To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to
Provide information, guidance and advice for parent/carers about local services for young people and families
Attend and participate in relevant internal/external meetings and forums related to the CYP services activities
To provide operational Coordinator cover for other Disability Services or locations as required
To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager
Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form
DESCRIPTION
Job Purpose:To coordinate and deliver an exciting range of Short Breaks activity clubs for children and young people aged5 - 17 with additional needs and disabilities at weekends and school holidays.
Hours of work:35 hours per week including one evening per week.
Term time hours: Wednesday – Sunday 09:00 – 17:00 or Tuesday – Saturday 09:00 – 17:00
School holidays hours: Monday – Friday 09:00 – 17:00
Location : Based at YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA. Managing Short Breaks Schemes located in Epsom.
Annual leave:Starting allowance - 25 days plus Bank Holidays
NB: School holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Week commencing Monday 20 May 2024
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Cornwall area. This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
Position: S11121 Stroke Association Support Coordinator (two posts)
Location: Home-based, Cornwall however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full and part-time (1 x 35 hours per week post and 1 x 32 hours per week post)
Salary: Circa £26,700 per annum for full time hours, pro rata for part time hours
Contract: This is a fixed term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 19 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes including Communication support.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state your preferred hours in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Hertfordshire.
Position: S11156 Stroke Association Support Coordinator
Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £26,700 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.
· Providing personalised information, advice and support.
· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.
At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.
The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.
The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.
For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.
We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate.
Please note that CVs not accompanied by a covering letter will not be considered.
This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early. We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply.
We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.
Final closing date for applications: Sunday 12th May 2024
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Salary: £34,500 - £38,324 per annum
Hours/Contract: Permanent - 35 hours per week
Based: Home Based (with option to work from Bocam Park office)
Closing date: 22nd May 2024
Interview date: 3rd/4th June 2024
We are dedicated to assisting individuals and families affected by terminal illness and bereavement across the UK. As a Peer Support Service Team Leader, you will play a key part in making a real difference to those in need throughout the UK.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you?
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- A confident leader with line management experience of both staff and ideally volunteers.
- Excellent communication and interpersonal skills as well the ability to influence, enthuse and work collaboratively with colleagues.
- Managing emotional support services can be challenging at times, you will need resilience to deal with difficult situations in a busy virtual environment,
- Someone with an eye for detail and a passion for continuous improvement opportunities.
- Whilst this role predominantly involves day to day operations, you will be an ambassador for our department and services, so experience with media and PR interviews would be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service management experience from a similar industry (such as a contact centre).
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Joining our Information & Support Team at an exciting time of growth in this new role, you'll provide crucial operational management for Marie Curie's Peer Support Services - our telephone companion and bereavement services. You'll line manage our Volunteer Co-ordinators and Peer Support staff ensuring the high quality provision of emotional support offered by over 150 volunteers, and be responsible for the development and expansion of these services, at a time when we know that more and more people need our support.
Whilst this is a busy role, responsible for the delivery of two growing services, the fulfilment that comes from seeing the positive impact on someone's life that we have supported, makes this role incredibly rewarding.
In this role, you will:
- Manage the day-to-day operations of Marie Curie's Peer Support Services to provide volunteer-delivered emotional support by phone to people living with a terminal illness, carers, family and friends as well as those who are bereaved from terminal illness.
- Line-manage a team of Volunteer Co-ordinators and Peer Support Officers ensure a high-quality service is provided to all service users and volunteers are recruited, trained and managed at the highest standard.
- Be responsible for service key performance indicators (KPIs), governance, leading on design and delivery of training to volunteers, and proactively managing the quality of our services.
- Alongside the Team Leader of our Support Line, act as a safeguarding lead, ensuring that all policies and procedures are followed and staff and volunteers receive the support that they need to deal with difficult situations.
- Support the growth plan for the services by proactively identifying opportunities to develop the services, working in partnership with other teams, and being an ambassador for the services within Marie Curie, and externally as required.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Senior Employment Advisor. We need to swiftly build a team of around 20 Employment Advisors and Senior Employment Advisors, so there are multiple opportunities available to applicants. These roles will be guided and supported by a Service Lead, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SENIOR EMPLOYMENT ADVISORS
Senior Employment Advisors (SEAs) will manage a team of Employment Advisers to provide supervision, training, caseload management, and role modelling best practice approaches to job retention. The SEA will play a pivotal role in managing a high-quality service that meets the exacting standards of our commissioners and delivers positive outcomes for service users.
Providing vision and direction, you will lead the development of our network of relationships, building capacity and ensuring the success of our job retention services across all providers. Making sure our clients receive the best service to meet their needs, you will be comfortable in managing contracts against our agreed service objectives and performance outcomes. Uppermost in your mind, will be building strong collaborative working relationships in your community with our partners.
This role would ideally suit someone experienced in employment support and managing a small team, however, we will consider applicants with transferable skills from relevant fields (e.g. psychology, counselling, human resources or recruitment).
SENIOR EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES
1. Manage a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering a job retention service. This will include managing direct reports and working alongside managers and frontline staff and members of partner/commissioner organisations.
2. Deliver a role with a dual responsibility to clinical partners/therapeutic services and Twining, while complying with Twining’s internal procedures and all relationships, both internally and externally.
3. Monitor and manage performance of the Employment Advisors (EAs), carry out monthly 1-2-1 meetings, quarterly performance appraisal reviews, managing the full spectrum of employee relations issues, the wellbeing of your staff and guiding EAs both individually and collectively on the achievement of individual and team performance targets.
4. Manage a small caseload advising and supporting clients to address problems in the workplace to help them return to work, remain in work, or find new employment.
5. Submit accurate, timely monthly reports to the Service Lead and any other management information requested on the performance and delivery of the service.
6. Produce regular monitoring reports for external stakeholders, including commissioners.
7. Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
8. Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high-performance service.
9. Identify, devise and lead on the training needs of staff and arrange appropriate training to support with continuous professional development.
10. Support the design and delivery of in-house staff training and development (including facilitating peer learning and best practice).
11. Lead on presentations, network meetings, site meetings or any other people-facing activity required of the service.
12. Coordinate the work of EAs to build relationships with local employers to access the hidden labour market, external agencies and delivery of job seeking groups.
13. Provide solution focused monthly supervisions and case management for each EA as well as those with other providers/partners.
14. Guide, mentor and coach the EA team to deliver on objectives that will assist in helping a programme participant to return to work and decrease the likelihood of further absence in the future.
15. Ensure that client satisfaction is a high priority in everything we do and facilitate a range of opportunities for them to feedback on the service whether through surveys, interviews or other platforms and use the information gained to review and develop the service.
16. Involve service users in co-production of service developments where possible.
17. Meet with line managers from partner organisations to discuss and agree priorities and work plans.
18. Attend network meetings, or other partnership working and team meetings, as appropriate.
19. Develop relationships with local employers in order to promote good practice approaches to managing mental or physical health in the workplace.
20. Develop relationships with a range of external agencies that help individuals to achieve their employment goals.
21. Perform other tasks as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
Ruils is a user-led charity that supports disabled adults and people with long-term health and/or mental health conditions to live independently, be part of their community and live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families.
We are working with the SWL ICB and local GPs to deliver an exciting new service within Hampton North. The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community. The role aims to empower people to take control of their lives.
It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have the tenacity to help people achieve sustainable improvements in their wellbeing.
Main duties include:
- Managing a caseload of households, providing monthly home visits and providing a continuous point of contact for all members of the household.
- Working with the client to assess their needs, create personalised action plans and locate support within the community.
- Supporting clients to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.
- Engaging with community organisations and specialist services that provide support to ease the pathway for your clients.
- Building and maintaining relationships with primary care networks, GPs, health care professionals and services across the borough.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle-to-work scheme.
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply, please email Viv Sage, HR Consultant, via the Apply button.
Closing date: 9th May 2024
Interview date: w/c 13th May 2024