Carers information centre manager jobs in BR5 3AJ

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

As Director of Income Generation and Growth, you will lead a step-change in sustainable income growth for Bowel Cancer UK, positioning the organisation for scale, resilience, and long-term impact. You will drive a data-led, insight-driven approach to income generation, optimising existing pipelines while unlocking new and diversified revenue streams.

You will develop and deliver a fully costed, evidence-based income strategy that accelerates growth, brings innovation and commercial intelligence, strengthens return on investment, and builds organisational momentum.

You will bring strategic vision and gravitas, significant sector expertise, and an inclusive, collaborative leadership style, line-managing the fundraising leadership team, ensuring a high-performing culture and guiding a team of passionate professionals to maximise Bowel Cancer UK's charitable income and impact across the UK.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Vision: Home-Start Southwark and Lewisham believes every parent should have the support they need to give their children the best possible start in life.

Main purpose of the job: Providing targeted, specialised support to parents with at least one child under 5, but with a whole family approach. The post carries a high level of responsibility in ensuring that a quality service is offered to families through a team of trained volunteers.

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.

You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained.   You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users. 

You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice. 

Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team. 

Full Time: 37 hours per week

There will be one regular evening/ week, and occasional other evening and weekend working required. 

Salary: £34,000 inclusive London Weighting

Closing deadline for submission of application: 10.00am Monday 1 June 2026

Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm

N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.

This is an exciting and engaging job opportunity to join elop’s dedicated and enthusiastic team in a central coordination and development role within elop’s youth and community services. You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 

Working alongside the senior leadership team you will have a key role in identifying and actively contributing to and supporting the attainment of strategic objectives, sustainability, future service development, service standards and delivery strategy of elop’s youth and community services.  This will include overseeing and ensuring efficient, effective, and smooth operations; maintaining accountable, professional, safe, and well administered services; service promotion, monitoring and evaluation; maintaining and developing new cross-sector networks, partnerships and collaborative relationships; ensuring services continue to meet existing and emerging needs and positively impact and make a genuine difference to those using them. 

Our youth service includes age restricted youth groups, 1:1 mentoring, some school-based delivery with occasional training workshops; and our community services include delivery of an LGBTQ+ community forum, community events, social groups, and volunteering programmes.

Working both in-person office based, with some remote home-based working (particularly required whilst awaiting completion of building works and relocation to new premises) you will be required to work one late evening a week and occasional other evenings and weekends when required.

Full time: 37 hours per week

Salary: £34,000 inclusive London Weighting

This role is part funded by the Mercers Charitable Foundation and initially funded to 31 March 2028.

Closing deadline for submission of application: 10.00am Monday 1 June 2026

Interviews will take place Wednesday 17 June 2026 between 9.00am – 3.00pm