Carers wellbeing worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are
Kind
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative
We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable
We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.
About the Role
We are seeking an experienced, motivated and highly organised Support Worker to join our dedicated Young Carers Service team. Our team of support workers focus on supporting young carers throughout their caring journey, ensuring they feel understood, valued and empowered whilst also providing the opportunities and practical support the young people need to thrive and continue their caring role.
As a Support Worker you will be responsible for assessing the needs of young carers and ensuring they receive appropriate support through Carers Bucks services or other local agencies. The role includes engaging in one-to-one support, delivering targeted group sessions and facilitating clubs and activities. Support Workers will identify and engage young carers through partnerships with schools, health and social care and VCSE communities.
Your role will be a mixture of working in the community, from home and in our Aylesbury office. Your principal geographic area will be South Bucks.
Key Responsibilities These include but are not limited to:
1. Operational Coordination and Planning
· Receive referrals and undertake YC assessments in your geographical area. Allocate young people to the appropriate level of support they require to fulfil their caring role.
· Provide planned and time limited one to one support for carers with clear outcomes, using tools such as ‘my life now’ to measure impact of support.
2. Service Delivery and Quality
· Deliver group programmes in response to the needs in your local geographical area, whilst working to available resources.
· Work with staff and volunteers to deliver regular clubs and activities which provide young carers with the opportunity to have time away from their caring role.
3. People and Team Development
· Build a strong relationship with young carers and families in your geographical area and work with the Young Adult Carer Support worker to transition them through services.
· Work effectively as part of a high performing team to ensure that needs of carers are met.
4. Safeguarding and Inclusion
· Have a strong understanding of how to receive, respond to and record safeguarding concerns and escalate to a line manager in a timely manner.
· Demonstrate a strong commitment to implementing and upholding Carers Bucks’ safeguarding policy in everyday practice.
5. Partnerships and Representation
· Provide support to schools in a geographical area to run young carers groups, targeted support sessions or drop in’s.
· Collaborate with the Adult Carers team and partner organisations to further support carers and make referrals to appropriate services accordingly.
6. Performance, Data and Reporting
· Maintain accurate and up to date records on all aspects of work carried out for monitoring and evaluation purposes.
· Produce case study summaries to evidence the impact and outcomes of work, in line with requests from the line manager.
About you
Qualifications and Experience
· Background in youth work, education, social care or the voluntary sector.
· Experience of working directly with young people and/or unpaid carers.
· Experience providing information, advice and guidance to young people and their families.
Knowledge and Understanding
· Strong understanding of young people’s development and the challenges faced by young carers.
· Strong understanding of safeguarding principles and demonstrated experience in implementing effective safeguarding practices to protect individuals.
· Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers.
Skills and Competencies
- Excellent verbal and written communication skills, adaptable across audiences.
- Strong organisational skills with the ability to prioritise and manage a varied workload.
- Competent IT user with experience of standard office packages and electronic record systems.
Personal Attributes
- Commitment to the values and ethos of Carers Bucks.
- Full UK driving license and access to own vehicle (travel across Bucks required.)
- Willingness to work flexibly, including evenings and weekends. Candidates will typically work Thursday evenings until 7pm (usually two times per month). TOIL will be provided for out-of-hours working.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development, ensuring our services are embedded with partners in the community and strengthening the way we work, both with our adult team and with volunteers.
By becoming part of our team, you will:
- Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
- Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
- Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
- Enjoy flexibility and balance: We offer flexible working arrangements.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Diversity and Inclusion
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates will be invited to a first interview by 24th November 2025.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal)- we will do our best to accommodate you.
Benefits
25 days annual leave + Bank Holidays (increases with length of service)
3x Christmas Closure Days
Up to 5 days paid Carers Leave
Regular training and development opportunities
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five to adults supporting loved ones through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are
Kind
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative
We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable
We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support. This new role is part of that process.
About the Role
In this newly created role, you will work directly with the CEO, providing oversight and direction to Team Leaders to ensure that services operate effectively and meet contractual requirements. You will be passionate about making a difference to the lives of unpaid carers in Buckinghamshire, with the ability to make an impact quickly. You’ll bring proven hands-on experience in a similar role working with a team to establish effective and innovative ways to deliver services.
Main Responsibilities
1. Strategic and Operational Leadership
· Hold overall accountability for service performance and quality, working through the Adult, Young and Hospital Carers Team Leaders who lead day-to-day operations
· Ensure alignment with our strategic priorities and our commissioned outcomes.
· Contribute as an active member of the Senior Management Team, supporting organisational strategy, planning and delivery.
· Ensure that all carer services operate cohesively, with smooth transitions between age groups and consistent quality standards.
· Use data and feedback to drive service improvement and innovation.
2. Service Delivery and Quality
· Oversee the effective management of the Adult, Young, Young Adult and Hospital teams.
· Embed a culture of high performance, reflective practice and continuous learning.
· Ensure strong safeguarding practices are central in all services
· Ensure systems are used consistently for case management, data recording and reporting.
· Work with the Diverse Communities Worker and other leads to ensure services are inclusive, culturally sensitive and responsive to the needs of underrepresented groups
· Oversee the effective involvement of volunteers within carer services, working with the Volunteer Manager to ensure they are well-supported, trained and valued as integral members of the team.
3. People Leadership and Team Development
· Foster collaboration and a supportive team culture built on the Carers Bucks values.
· Line-manage and support the three Team Leads, ensuring clarity of priorities, effective supervision and professional growth.
· Support wellbeing, resilience and a sense of shared purpose across teams.
4. Safeguarding
· Act as Designated Safeguarding Lead (DSL) for Carers Bucks, providing advice and guidance to staff on safeguarding issues, ensuring compliance with policy and statutory requirements, and escalating concerns appropriately.
· Maintain oversight of all safeguarding cases across the organisation and support Team Leaders in their DDSL responsibilities.
5. Partnership and Representation
· Provide strategic coordination across thematic leads (Diverse Communities, Hospitals, Volunteers) to ensure alignment and shared priorities across services
· Represent Carers Bucks strategically with partners across social care, education and health.
· Support the CEO in relationships with commissioners, primary and secondary care, schools and VCSE partners to enhance identification and referral of carers.
· Champion the voice of carers of all ages through partnership boards, networks and other forums.
6. Performance, Impact and Reporting
· Monitor performance against contract outcomes, KPIs and quality standards.
· Work with our Data Lead to ensure accurate reporting and a strong evidence base for our work.
· Analyse trends and learning to inform service design and improvement.
· Contribute to quarterly and annual reports for commissioners and trustees.
· Provide effective feedback upwards to the CEO.
7. Organisational Contribution
· Contribute to strategic planning, risk management and organisational development.
· Represent Carers Bucks at events, conference and key campaigns
· Lead on the co-design of new approaches, including digital and preventative models.
· Stay abreast of local and national developments in carers’ policy and practice.
· Undertake other duties as reasonably required by the Chief Executive.
Personal Attributes, Skills and Experience
Essential Experience or Qualifications
- Proven experience of operating at a similar level, leading a services team in the charity sector.
- Proven ability to lead, motivate and develop teams to achieve shared goals.
- Proven ability to quickly make an impact.
- Experience of delivering training or presentations to external audiences.
- Experience of report writing and using data to inform decisions.
- Proven experience of a commitment to Diversity and Inclusion.
- Experience of safeguarding principles for both adults and children and experience in applying them.
- A full UK driving licence and or access to own transport.
Desired Experience or Qualifications (not compulsory)
- Previous experience of working with carers, health and social care professionals.
Essential Skills / Knowledge
- Strategic thinker, able to translate organisational priorities into clear operational plans.
- Confident decision-maker who can balance compassion with accountability.
- Skilled at managing change and fostering a culture of learning and improvement.
- Strong time and project management skills, able to balance competing demands.
- Excellent written, verbal and listening skills, with the ability to adapt communication to different audiences.
- Good general level of IT skills.
- Confident and persuasive when engaging with professionals across health, education, and social care.
- The ability to represent Carers Bucks positively and credibly at a senior and strategic level.
- Skilled in building and maintaining productive partnerships and networks.
- Understanding of equality, diversity and inclusion, and how to embed this in service design and delivery.
- Confident using data and outcomes measures to monitor impact and inform service development.
- Confident with figures.
Desirable skill / knowledge
- Well-informed about carers’ rights, challenges and available resources.
- Awareness of developments in health, education and social care policy, and their implications for carers.
Personal Attributes
- Empathic, approachable and emotionally intelligent.
- Self-starter who is organised, proactive and solution focused.
- Calm under pressure, able to prioritise and make sound judgements.
- Collaborative and team-oriented, with a positive “can-do” attitude.
- Committed to the values and ethos of Carers Bucks and to supporting carers’ wellbeing.
- A willingness to actively participate in training and development opportunities.
- Ability to work flexible hours, occasional evening/weekend work as required.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development.
By joining our team, you will:
- Play a key role in shaping our future: You will support the CEO and guide the team as we enter our retender.
- Make a lasting impact: Your work will directly support unpaid Carers of all ages, enabling them to access the right support, at the right time, in a way that works for them.
- Be part of a supportive, passionate team. You will work with dedicated colleagues who are committed to making a difference and supporting one another.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Diversity and Inclusion
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates will be invited to a first interview by 24th November 2025.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address can be found on application portal) - we will do our best to accommodate you.
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:
- sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff.
- ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do.
- champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
- Significant experience of leading and managing a staff team.
- Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
- Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
- Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities
- Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
- Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
- Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
- Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
- Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
- Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
- Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.
What We Offer:
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
- We provide a 4% pension contribution
- Free Employee Assistance programme 24/7 with access to counselling
- We offer regular team meals and socials - generally during work hours and they are optional.
- We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: December 5th 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.
Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the postholder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams.
The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Adur, Arun and Worthing to deliver carer support and on occasion to venues across the County to attend meetings and training as required.
Interview Date: 20 November 2025 (and 24 November 2025).
Key Role Summary
Information & Guidance: Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions.
Empower: Enable carers to communicate issues important to them, set their own priorities, and articulate their needs and wishes.
Community Presence: Work as part of the team to maintain a presence in the community, delivering support through various channels and formats.
Data Recording: Accurately record all interventions on the Client Record Management System to enable timely and informative reports, ensuring decisions are evidenced and all actions recorded.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading ...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a flexible, reliable, and enthusiastic Support Worker to deliver and develop services for Young Carers aged 5–16. The role involves three key parts. The first is delivering engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is providing one-to-one support to help Young Carers manage challenges, access services, and prioritise their mental and emotional wellbeing. The third is leading outreach to identify and engage hidden Young Carers.
About The Role:
You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. Alongside group activities, you will offer one-to-one support to individual Young Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers.
This is a part-time post (3 days per week). The regular days will be Wednesday - Friday, However flexibility is required, with regular evening and occasional weekend work.
Key Requirements Include:
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Experience working with children, young people, or vulnerable groups
-
Experience facilitating groups or activties
-
Ability to provide one-to-one support in a sensitive and empowering way
-
Strong communication skills with young people, families, and professionals
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Reliable, punctual, and flexible
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A strong understanding of professional boundaries and confidentiality
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Willingness to work evenings and weekends when required
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Commitment to equality, diversity, and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Please send your C.V and a comprehensive cover letter detailing how you meet the person specification.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


Carers’ Resource is excited to announce a new opportunity to make a real difference in the lives of young carers. We are currently seeking to recruit:
Young Carer Service Manager, Bradford & North Yorkshire
£30,694 - £33,691 (FTE)
30 hours per week
You must drive and have access to your own vehicle.
Deadline: Sunday 9th November
The Young Carers team recognises the unique challenges young carers face and we are dedicated to providing them with the support, recognition, and opportunities they deserve. Our organisation strives to empower young carers in Bradford, Craven, Harrogate and Selby districts, and to help them thrive.
Key Responsibilities:
- Manage a Young Carers Support Service which provides wellbeing assessments, mentoring, youth activities, and events for young carers.
- Lead, support, and develop the Bradford Young Carers team of 5 staff and 3 staff across North Yorkshire, covering Craven, Harrogate, and Selby.
- Recruit and support and manage volunteers and students on placement who contribute to delivering the Young Carers services.
- Promote the service and engage with schools, health services, and other youth organisations to encourage awareness and referrals to the service.
- Work closely with other professionals to ensure young carers are recognised early and supported appropriately.
- Deliver the project in line with service-level agreements and commissioner requirements.
- In times of staff absences or shortages affecting delivery fill in for young carer workers to ensure the service continues to perform.
- Oversee data collection, monitoring, and reporting to demonstrate impact and compliance.
- When needed, support the delivery of young carers events, activities, and group sessions.
- Ensure safeguarding and child protection are at the heart of service delivery, maintaining up-to-date knowledge of relevant legislation and best practice.
- Contribute to the development of new initiatives, funding bids, and partnership projects to enhance the service offer.
- Champion the voice and participation of young carers in shaping and evaluating the service.
Requirements:
- Experience in a leadership or management role within a youth or social care organisation or similar.
- Ability to manage budgets and compile reports.
- Strong understanding of the challenges faced by young carers and a passion for supporting their wellbeing.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with a diverse range of stakeholders.
- Knowledge of safeguarding and child protection policies and procedures.
- Organised, detail-oriented, and able to manage time effectively
- Valid, full UK driver’s license and access to a car during working hours
For an informal discussion contact Dolly Dalton.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.
As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.
You will be someone:
- Who works in a person-centred way
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.
Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Closing date: Friday 28th November 2025
Shortlisting date: Ongoing throughout with Viv Sage
Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sessional Assessing Social Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role: Self-Employed Form F Assessor
Locations: Newcastle, Sunderland, Durham, Stockton, Middlesbrough, Hartlepool, Bradford, Leeds, Doncaster, Huddersfield, Wakefield, Rotherham, Hull, Sheffield
Pay - £2,250 per Form F Assessment / £37.50 per hour, plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage
We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults. New staff and workers will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.
We are recruiting sessional assessing social workers to undertake Form F Assessments in Newcastle, Sunderland, Durham, Stockton, Middlesbrough, Hartlepool, Bradford, Leeds, Doncaster, Huddersfield, Wakefield, Rotherham, Hull, Sheffield
Our assessments are undertaken face-to-face and applicants should be able to travel across the regions listed above for visits to prospective foster carers.
Key Duties for Form F Assessors include:
- To undertake and complete Form F assessments in the timescale set out in our policy and guidance.
- To visit personal referees as identified on application form for prospective foster carers.
- To ensure that all checks and references are undertaken and completed.
- To provide to the supervisor, regular written updates of the draft assessment.
- To liaise with our administrative team concerning the progress of administrative checks and completion of the Form F.
- To be available for supervision, consultation or liaison as required.
- To be available to present completed Form Fs to the virtual fostering panel and provide support to the applicants through this process.
- To be aware of our child protection procedures and immediately report any child protection matter or concerns to a TACT manager and any relevant placing authority and the area authority.
- To carry out the duties in line with our Foster Carer and Supervising Social Worker Standards and Practice Guidance.
Rates of Pay for Form F Assessors
- We will pay £2250 (inclusive of VAT) + up to £500 bonus payments (if criteria are met) upon submission of a successfully completed Form F Assessment.
- £37.50 per hour for assessments which are not completed, and any other piece of work.
Please see the Self-Employed Form F Assessor Job Information Pack for a full breakdown of role requirements.
You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England).
An Enhanced DBS check will be required for this role and will be undertaken by TACT on your behalf.
Closing Date: Sunday, 16th November 2025
Interview Date: Wednesday, 26th November 2025 (via Teams)
Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work. As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.
Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.
Position: Mental Health and Wellbeing Manager
Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November
Interview date: 7th November 2025
About the Role
In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.
You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.
Key Responsibilities
- Lead and deliver initiatives that support positive mental health and wellbeing
- Embed trauma-informed practice and psychologically informed environments
- Supervise the Mental Health and Substance Misuse Coordinator
- Train and advise staff in supporting people with complex mental health needs
- Deliver workshops, training and reflective practice sessions
- Build and maintain strong external partnerships
- Ensure policies and resources are up to date and accessible
- Monitor and report on outcomes to funders and senior management
- Manage expenditure within budget and maintain accurate records
- Uphold safeguarding, quality assurance and data protection standards
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
- A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
- A background in mental health, counselling, psychology, social work or a related field
- Proven experience supporting people with complex needs
- Experience delivering training and embedding trauma-informed practice
- Strong safeguarding knowledge
- Experience managing staff or volunteers
- Good knowledge of statutory and community mental health networks
- Excellent communication and partnership-building skills
- A reflective, values-driven approach and commitment to making a difference
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Make a real difference to the ADHD community in West Yorkshire! Join Stripes as a Community Support Worker and help transform lives through meaningful support, engaging activities, and peer connection.
This is a varied and rewarding role where you'll support individuals and families affected by ADHD across West Yorkshire. Sessions will run from various locations including our head office in Durkar, Wakefield, with regular travel across the region (travel time paid and mileage reimbursed at 45p per mile). Admin work can be completed from home.
The role involves facilitating group sessions, activities and peer support opportunities including:
- Saturday play sessions for children with ADHD and youth group activities for teenagers (3 Saturdays per month)
- 'Me Time' sessions for parents/carers
- Trips and activities for children during term time and school holidays
- Peer support groups for adults with ADHD and parents/carers of children with ADHD
- Supporting with training sessions
- Light administrative duties
Key Skills
Essential:
- PC skills and knowledge of Microsoft Office Software
- GCSE Grade 4 or above in Maths and English or equivalent
- Experience of working in a team setting
- Good communication, both verbal and written
- Ability and willingness to undertake further training as required
- Flexibility with hours/days of work including regular Saturday working
- Experience of working with neurodivergent children and/or young people (this may include parenting your own children, volunteering, or paid work)
- Ability to facilitate groups and activities
- Ability to travel across West Yorkshire
- Personal experience of ADHD
- Enhanced DBS check required
Desirable
- Previous experience of working with families affected by ADHD
- Good understanding of SEND law
- Good understanding of DLA and PIP benefits
To empower and support neurodivergent individuals and their families across West Yorkshire, building an inclusive community where everyone can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Barnardo's North West Fostering Service as a Supervising Social Worker
Barnardo's is one of the UK's leading children's charities, and our North West Fostering Service is committed to providing safe, nurturing, and supportive homes for children and young people. We are now seeking a passionate and skilled Supervising Social Worker to join our dedicated team.
About the Role
As a Supervising Social Worker, you will play a vital role in supporting foster carers to provide high-quality care. You will:
- Supervise, support, and develop foster carers to ensure the best outcomes for children.
- Undertake assessments of prospective foster carers.
- Contribute to the matching process and foster home stability.
- Work collaboratively with children, families, carers, and professionals.
- Maintain accurate and timely records in line with regulatory requirements.
- Delivering training to foster carers
What We're Looking For
We're seeking someone who is:
- A qualified Social Worker (DipSW, CQSW, or equivalent) registered with Social Work England.
- Experienced in fostering or children's social care.
- Skilled in building strong, supportive relationships.
- Committed to safeguarding and promoting the welfare of children.
- Able to work flexibly, including occasional evenings and weekends.
Why Barnardo's?
- A supportive and inclusive working environment.
- Access to high-quality training and development.
- Generous annual leave and pension scheme.
- Opportunities to grow within a respected national charity.
Ready to Make a Difference?
If you're passionate about improving the lives of children and supporting foster carers to thrive, we'd love to hear from you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Supervising Social Worker
Salary: £41,208 per annum + £1,500 per annum Out of Hours Rota Allowance + £750 per annum Homeworking Allowance (£43,458)
Hours & Contract: 35 Hours per week - Permanent Contract - Working Flexibly Monday to Friday
Location: Homebased within reasonable travelling distance of Somerset and Devon
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We know that we cannot provide exceptional levels of care without our staff which is why we prioritise their wellbeing. As a homeworking organisation, we pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work life balance for all our staff.
A rare opportunity to work for an ‘OUTSTANDING’ team where trauma-informed practice is the foundation of everything we do.
“Members of the team who spoke to the inspector said that they felt valued in their role. They considered that they had access to opportunities that they had not experienced in previous employment. The agency provides exceptional resources for staff to ensure that their emotional well-being and a healthy work-life balance are promoted.” (OFSTED 2022)
We require a Social Worker to support foster carers in Somerset and Devon. The successful applicants will be joining a forward-thinking team with focus on the child being central to decision making. The roles are homebased with a requirement for regular travel to meet carers face to face locally, attend team meetings in Bristol monthly, and for other wellbeing and team events as necessary.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Main role requirements:
- Post qualifying experience in family placement work or post qualifying experience in other childcare settings.
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development.
- Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations.
- Experience of working with/supporting looked after children and their foster carers.
- Thorough and consistent administrative and report writing skills plus excellent communication and relationship building skills.
- The skills to prioritise and work autonomously, against potentially conflicting deadlines with regard to regulatory requirements.
- The ability to support our foster carers and their families to achieve the best outcomes for the children in their care.
You will need to have a Social Work qualification and be registered with Social Work England. An Enhanced DBS clearance is also required and will be processed by TACT on your behalf.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The SSSW will be homebased but required to travel regularly to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events.
A Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 16th November 2025
Interview Date: Tuesday 25th November 2025
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Social Prescribing Link Worker
We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!
Position: Social Prescribing Link Worker
Location: Birmingham based in GP Surgeries
Hours: Full time 37hrs and part time post 22.5hrs p/w over 3 days ) flexible working available
Contract: 2 post available - 1 x FTE (job share may be considered) & 1 x Part Time
Salary: £27,619 per annum pro rata for part-time
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.
Closing Date: Midnight on Sunday 9th November 2025
Interview Date: Thursday 13th & Friday 14th November 2025
The Role
Social prescribing link workers will work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
Responsibilities include:
- Working with direct supervision from the Programme Lead/Senior Link Worker and input from the PCN’s Clinical Lead GP, take referrals from staff in GP practices within the local PCN.
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.
- Developing trusting relationships and taking a holistic approach, based on the person’s priorities and co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
- Work collaboratively with all local partners to contribute towards supporting local community groups and organisations, making themselves aware of local resources and “assets” through mapping and then building a relationship with these organisations. Also sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Social prescribing link workers will work collaboratively with GP’s and have a role in promoting social prescribing and educating non-clinical and clinical staff within their PCN multi-disciplinary teams on the benefits of social prescribing
- Raise awareness of other services available within the community and how and when patients can access them. Linking into the work of Neighbourhood Network Schemes, locality Adult Social Care & Community Mental Health Teams.
About You
As a Social Prescribing Link Worker, you will have a Level 3 qualification in a relevant field (Health & Social Care, Health Trainer, Health Improvement, Community Family Worker, Psychology) or be working towards/willing to work towards.
You will have:
- Demonstrable commitment to professional and personal development
- Experience of working directly in a community based context (including unpaid work)
- Experience of supporting people with a mental health need and or complexities/vulnerabilities
- Experience of delivering one to one support
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Knowledge of VCSE and community services in the locality
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
- Understanding of the barriers faced by those living in isolation
- Knowledge of IT systems including ability to use word processing skills, emails, the internet and able to create simple plans and reports
- Ability to complete paperwork, keep records and carry out own administration
- An interview is guaranteed to suitably qualified and experienced people with disabilities and all successful applicants will be subject to an enhanced DBS check
About the Organisation
A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Coxley House Registered Care Home in London.
Sounds great, what will I be doing?
As a Support Worker, make a meaningful impact in the lives of individuals with complex health and support needs. You'll manage a small caseload under the guidance of a Team Manager, working collaboratively with carers and professionals to promote independence, wellbeing, and personal growth.
In this hands-on role, you'll deliver day-to-day care, assist with activities and appointments, support medication management, and contribute to care planning. You'll help maintain a safe and welcoming environment, encourage social connections, and champion a strengths-based approach. Full training, including a QCF qualification, will be provided to support your development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We're seeking compassionate and committed individuals with a strong understanding of mental health and a proactive approach to supporting service users. You'll be confident in recognising signs of declining wellbeing and taking appropriate action, while promoting independence and dignity in everyday tasks such as cooking, cleaning, and personal care.
You'll need to be flexible with working hours, including evenings, weekends, and sleep-ins, and willing to travel across Hestia services. Strong communication, basic IT skills, and a working knowledge of safeguarding, health and safety, and equality and diversity principles are essential. Most importantly, you'll be driven by a person-centred approach that puts service users at the heart of everything you do.
When will I be working?
You will be working 35.58 hours a week on a rolling rota, including evenings and weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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