Case Study Officer Jobs in Belfast
Story and Content Officer.
Salary: c£30,300 per annum.
Location: Homebased.
Contract: Permanent,35 hours per week.
Benefits: 29 days annual leave pro rata PLUS bank holidays, excellent training and development opportunities, flexible maternity, adoption, and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands.
Closing Date: Friday 15th December 2023.
Due to volume of anticipated applications, we can close the advert at any point, so please do get your application in as soon as possible.
Interviews are scheduled for 9th and 11th January 2024.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
You will be a key member of the story team, helping to bring our work to life and building our brand awareness. Your excellent ability as a storyteller will help you gather powerful and engaging stories of the families, children, and young people that we help from our services across the UK. You will also work on some of our biggest campaigns, such as Secret Santa and Boycott your Bed.
You will ensure that the stories we tell fit in to our key strategic priorities in collaboration with internal stakeholders, whilst maintaining a consistent and powerful approach to telling real-life stories through multiple media types (written, images and video).
As you will be working with Multi-Media Story Producers and freelance videographers, it is essential that you are able to understand and confidently brief them on the requirements for your projects.
How you'll help to create brighter futures
- Gathering powerful stories, which reflect the work we do and the impact on the lives of those who use our services.
- Sourcing, interviewing, writing up and proofreading new stories - ensuring Action for Children can tell its story effectively.
- Building and maintaining key relationships with our services ensuring they are clear on how the stories will be used.
- Managing projects, providing regular updates on story data and insights.
- Collaborating with key members of the storytelling team, colleagues from across the organisation and freelance videographers.
Let's talk about you
- A degree or working experience in a relevant field to storytelling.
- Excellent project management skills and the ability to prioritise complex workloads.
- Solid knowledge and understanding of case studies, story gathering and principles of the Stories Team.
- Access to a car is preferred as this role requires travelling to a variety of our services.
- Knowledge of Widen or similar DAM systems.
- Knowledge of safeguarding and GDPR is essential.
- Excellent written and verbal skills, as well as the ability to communicate and engage with vulnerable people in a sensitive manner.
- A creative flair and strength in generating ideas.
Please see the Job Description for the full list of accountabilities and requirements.
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace by actively encouraging applications from Black, Asian & Minority Ethnic candidates and people with disabilities, as they are under-represented within Action for Children. We want to take deliberate and meaningful action to ensure fair opportunity to all groups in our communities and for AFC.
Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Job Title: Education Officer
Department: Services
Reports to: Early Intervention Project Manager
Hours: 21 hours (over three or four days a week, days to be confirmed)
Location: Home-based, with travel across England and occasionally Wales and Northern Ireland
Salary: £29,870 (pro rata)
Purpose of the role
To lead on Shine’s exciting and innovative Education Project supporting our young members to have the best opportunity to achieve their potential within education. Whilst raising also awareness within schools and education settings of Spina Bifida and Hydrocephalus
Shine delivers support, information and advice to individuals and families whose lives have been affected by Spina Bifida and Hydrocephalus, or associated conditions, across England, Wales and Northern Ireland.
Shine’s Corporate Plan (2022 to 2027) sets out seven ambitious strategic goals. This role will focus primarily on supporting the delivery of:
Goal 1: Enabling babies and children with Spina Bifida and/or Hydrocephalus to achieve their potential
Goal 2: Empowering young people with Spina Bifida and/or Hydrocephalus through knowledge, confidence and skills to manage their conditions and thrive
Both goals drive Shine’s ambitions to provide the foundations for improved health, equal access to educational opportunities, social and emotional outcomes for babies, children and young people living with Spina Bifida and/or Hydrocephalus, and associated conditions and they grow and develop, and journey through key stages of life.
Shine is uniquely placed to listen to the needs expressed by children/young people with Spina Bifida and/or Hydrocephalus, and their families, to offer early intervention strategies for these specific educational needs.
Project Delivery
Shine has a clear vision for the Education Project and a framework in place to take the project to the next phase.
We are looking for an exceptional team member who will be able to continue with the progress we have made over the last year and ensure delivery of Shine’s education project: supporting children and young people aged 2 to 25 years.
The project activities will include:
● Lead on the development and delivery of Shine’s education service for Spina Bifida and Hydrocephalus.
● Provide condition-specific information and advice relating to education to our members, parents and support groups
● Be the ‘knowledge expert’ for Shine staff for complex education referrals
● Maintain knowledge of changes in education legislation in England, Wales and Northern Ireland and how these relate to children/young people with Spina Bifida and Hydrocephalus
● Organise and facilitate Shine education-related member events (online and face to face)
● Develop and deliver presentations and training, raising greater awareness of Shine and Spina bifida/Hydrocephalus across the education sector
● Provide training to Shine’s Services and Health teams to upskill them around issues affecting our members in educational settings i.e. access to EHCPs, managing personal care in school, school transport etc
● Review existing and develop new education resources for Spina Bifida and Hydrocephalus in partnership with others where appropriate
● Working with other national charities, expand Shine’s educational offer to include co-morbidities affecting our members such as epilepsy, ASD and ADHD, learning disability etc, and how these conditions may impact on hydrocephalus and learning
● Actively promote Shine membership to prospective new members, parents, education professionals and education settings, whilst developing a clear understanding of parents’ increasing expectations of their child’s education, addressing learning, equal access, rights and inequality issues
● Review and further develop the recording of education information, statistics and records on Shine’s membership database
● Develop and maintain an education service evaluation process that captures the positive impact that Shine’s interventions have
● To support any funding application highlight case studies, maintain data and record monitoring and evaluation as required
● Identify fundraising opportunities for Shine across education settings and liaise with appropriate Shine Fundraising team members
● To ensure that Shine’s safeguarding policies and processes are followed and
staff are aware that it’s ‘everyone’s responsibility’
Any other duties in line with the job role.
Person Specification
Experience – essential
● Qualification in relevant discipline - teaching, psychology, special educational needs
● At least 3 years’ experience of working in an education/learning setting
● A clear understanding of current education legislation in England, and awareness of key differences in Wales & Northern Ireland
● Experience of working with neurodiverse children/young people and how living with Spina Bifida and/or Hydrocephalus might affect learning and behaviour
● Evidence of presenting at regional/national events and facilitating training to professionals and parents
● Clear understanding of the importance of working within safeguarding policies and procedure and GDPR
● Proven ability to work alone, remotely with others and as part of a national team
● Have the vision to review, develop and transform Shine’s education services, maintaining the focus specifically on Spina Bifida and Hydrocephalus
Experience – desirable
· Working with children and young people with disabilities, particularly Spina Bifida and/or Hydrocephalus
· Developing and delivering opportunities to enable and empower people with Spina Bifida and / or Hydrocephalus to achieve their developmental goals
· Multi-disciplinary working and advocacy
· Successfully developing a base of local, regional and national contacts/partners who can enhance delivery of Shine’s Strategic Goals
· Evidence of marketing education services to individuals, schools and professionals
· Evidence of CPD within the education sector
Knowledge, skills and abilities – essential
· Excellent communication skills, both verbally and written
· Ability to develop and deliver professional presentations and training in a variety of settings
· IT literate with a good knowledge of Microsoft 365 and databases
· A non-judgmental approach to working with people
· Enhanced DBS/Access NI check
· A sound knowledge of both child and adult safeguarding policy, procedures and reporting
· Willingness to travel and work occasional evenings and weekends
To apply, please submit your CV and supporting statement (your statement should be no more than 2 pages A4), which should outline your interest and explain how you meet the role criteria.
CVs without a supporting letter will not be considered.
Closing date: Thursday 7th December 2023
Interviews (online): Friday 15th December 2023
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
Please note we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Shine’s vision
A society where all those whose lives are affected by Spina Bifida and / or Hydrocephalus,...
Read moreThe client requests no contact from agencies or media sales.
Marketing Manager
Reports to:Head of Media, Brand and Relationships
Location:Remote (UK based) / Bristol / London
Salary: £42,750 per year
Length of contract: 37 Hours per week, permanent
Closing date: 9am Wednesday 13th December
Interviews: Stage 1: 10th-11th January 2024
Stage 2: 17th-18th January 2024
Please note that we do not invite enquiries from recruitment agencies.
Main Purpose of Post
This role manages organisational marketing and supports income generation. The main purpose of the post is to create marketing strategies and marketing communications to promote Women’s Aid’s products and services to its target audiences. The Marketing Manager will create and implement a new marketing strategy, crucial to the ongoing development of WA profile. Understanding the needs of the charity, you will be responsible in identifying marketing plans and initiatives which will enable WA to meet both the long and short- term needs. You will lead in the planning and implementation of creative marketing activities and will work closely with Head of Media, Brand and Relationships to deliver the success of the strategy.
Line manages: Communications Officer for Training and Education team; Communications Officer for Fundraising team (both part-time posts)
DUTIES AND KEY RESPONSIBILITIES
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Will lead on marketing planning and activities for the organisation, under the direction of the Head of Media, Brand and Relationships and working alongside business development colleagues.
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To be accountable for increasing demand for products and services and increasing leads and opportunities for the charity.
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To understand the motivations of why people, engage with our services and products, and to codify this to create journeys for those who engage with us.
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To line manage the Communications Officer for the National Training Centre and Communications Officer for the training team.
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To oversee market research to understand our positioning within the market and to keep up to date with market trends, working closely with the Business Development Managers to collate relevant data.
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To create an omni channel organisational marketing strategy, targeted towards our multiple audiences and meeting their needs, using a range of channels including online and social media.
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To work in collaboration with other colleagues and organisations to ensure that marketing is informed by charitable objectives and income targets.
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To be able to work with budgets and create realistic targets and KPIs for direct reports.
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Represent Women’s Aid at events as required.
General Responsibilities
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To maintain clear and adequate records of work completed; and to produce reports on work programmes and activities as required by management.
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To contribute to team meetings and organisational priorities, to prepare and participate in supervision and appraisal meetings as required.
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To take direction on projects and priorities from your line manager, this may vary from time to time.
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To assist in the organisation of meetings, conferences or events organised by Women’s Aid, if required.
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To provide support and assistance to the Media, Brand and Relationships Team and Women’s Aid’s CEO as necessary.
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To abide by all organisational policies, codes of conduct and practices, and to work within a framework of equal opportunities and anti-discriminatory practice.
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To be flexible within the broad remit of the post.
Other
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This job may involve occasional unsocial hours and travel throughout England.
Person Specification
EXPERIENCE Essential:
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Significant experience of working in marketing, minimum of three years.
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Experience of line management.
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Experience of working effectively with a range of stakeholders, building relationships at a high level and work collaboratively.
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Experience of maintaining systems for information storage and retrieval.
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Experience of online communications/websites/social media, including Content Management Systems.
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Budget management experience
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Proven track record of successful results from marketing initiatives
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Have experience in delivering multi-channel marketing campaigns
Desirable:
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Experience marketing in a charity environment.
SKILLS & ABILITIES Essential:
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Ability to market products and packages, while keeping organisational values at heart of approach.
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Effective communications skills both written and verbal,
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Good influencing skills
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Ability to produce high quality written material, for copy writing, copy editing and marketing materials.
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Ability to carry out a range of research and information-gathering activities.
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Ability to provide effective customer services to a wide range of individuals and organisations and to maintain and develop positive relationships.
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IT skills, including accurate data inputting skills, ability to use Microsoft programmes, understanding of Content Management Systems and troubleshooting simple website problems, and willingness to learn new packages and IT skills as required.
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Ability to communicate sensitively with survivors of domestic abuse to discuss case studies.
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Ability to work on own initiative and prioritise work, work to tight deadlines and respond to urgent unplanned demands.
Desirable
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Experience of Adobe Creative Suite or similar desktop publishing programmes used to create documents and web banners.
KNOWLEDGE Essential:
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An understanding of the requirement to maintain confidentiality in relevant areas of work.
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A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children.
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An understanding of the principles and practices of marketing.
EDUCATION/TRAINING
We welcome applications from candidates who hold a marketing or communications qualification however no formal qualification is required
OTHER REQUIREMENTS
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Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid;
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Commitment to anti-discriminatory practice and equal opportunities;
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Willingness to work occasional unsocial hours as required.
Summary of Terms and Conditions of Employment
Terms of appointment: Confirmation of appointment will be subject to the satisfactory completion of a probationary period. This will normally be of six months (less for short term contracts). During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months.
All posts are subject to a DBS check, two suitable references and right to work checks.
Salary: £42,750 pro rata + benefits. Salary is paid in arrears through bank credit by the 25th of each month. Part time staff receive pro-rata payment based on hours worked.
Working hours: The standard working hours for this post are 37hours per week, based in London/Bristol/Remote UK based; benefits include a generous bank holidays and annual leave package and contributory pension scheme. All posts, including remote posts must be based in the UK.
Support and supervision: Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development. We have a training policy in place and encourage staff to take an active role in their career development plan.
Pension: Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3-month interim probationary review.
Annual Leave: Women’s Aid offers an annual leave entitlement of 28 days per year rising by one day per year until 30 days annual leave per year is reached. In addition, we offer 8 days public holidays plus 2 additional days in March and August. Plus, three days of ‘end of year’ leave, bridging the gap between the festive holiday period and new year to allow colleagues to rest and recharge during this unique quiet time. All leave entitlement is calculated pro-rata for part time employees
Other leave: Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances.
Period of notice: 2 months after your probationary period has been completed.
Union: You have a right to membership of a trade union. Women’s Aid recognises Unison.
Asylum and Immigration Act 1996: To confirm your right to work in the UK, Women’s Aid will need to see the original of at least one document from a specified list (available on the UK Government website). Most commonly this is a British Passport.
Additional information is available on request.
Women’s Aid is the national charity working to end domestic abuse against women and children. Over the past 46 years, Women’s Aid h...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.
ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.
We are proud that in our 2022 Employee Engagement Survey over 95 percent of our staff said they enjoy their work and that ENN is a flexible employer.
Terms and Conditions
- Hours of work: Full-time (37.5 hours per week)
- Type of contract: 12-month Fixed Term - this role is offered on a temporary basis to cover a maternity leave
- Location: Office or home-based (with potential for limited travel).
- Holidays: 25 days plus UK Public Holidays
- Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
- Salary: £40,118 - £50,676 dependent on experience and suitability for the role
- Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
Key Responsibilities
The Senior Nutritionist (maternity cover) will work specifically on the below ENN projects
- Global Nutrition Cluster: Technical Alliance (GNC-TA) – project lead
- Field Exchange (FEX) - sub-editing of long articles, development of research and report summaries, support to authors, communications e.g., supporting podcasts
- En-net - moderation and technical inputs
In addition, they may provide inputs into work across other parts of ENN’s portfolio including.
- Women’s Nutrition
- Management of small and nutritionally at-risk infants under 6 months and their mothers (MAMI)
- Infant Feeding in Emergencies (IFE
- Wasting and Stunting (WaSt)
- Adolescent Nutrition
- Sector Leadership (LEAD)
A full list of our work areas and projects may be found on the ENN website.
Examples of the types of responsibilities the postholder will hold, depending on the specific project requirements and their experience, may include:
- Coordination and collaboration (internal/external, multi-agency, working groups and forums)
- Network development within and across communities of practice/specialities
- Meeting/working group facilitation
- Contribute to project strategies and plans
- Development and updates of technical resources, e.g., briefs, summaries, guidance materials
- Knowledge management
- Research, e.g., scoping reviews, systematic reviews
- Publications – support and development of content, editing, liaising with stakeholders and suppliers
- Project Reporting
- Project Indicator development and management
- Contribution to project proposals
- Development of case studies
- External Representation
- Communications
- Synthesising and disseminating information from technical meetings
- Events engagement
- Line/contract management of nutritionists and/or consultants
- Support the development of learning agenda
- Monitoring and Evaluation
Person Specification
Essential requirements
- Bachelor’s Degree in Nutrition/Community Nutrition or Public Health or Medicine discipline (or equivalent)
- Demonstrable field experience across several relevant aspects of nutrition programming in humanitarian and low- and middle- income contexts, e.g., Malnutrition prevention and management, Nutrition Information Systems, IYCF, Maternal Nutrition, Adolescent Nutrition.
- Understanding of the humanitarian systems and architecture and of the Nutrition Cluster in particular.
- Demonstratable experience of managing projects from start to finish, coordinating multiple outputs, managing budget, and supporting other members of the project team to deliver.
- Experience of in-depth knowledge management, and / or projects that focus on ‘learning’
- Strong knowledge of the current key topics and challenges in the humanitarian nutrition sector, including in the areas of malnutrition prevention and management, Nutrition Information Systems, IFE, maternal nutrition and beyond.
- Excellent communication, presentation, written and analytical skills
- Experience of establishing and maintaining good working relationships with a wide range of stakeholders at national and global level
- Excellent attention to detail and ability to synthesise and make sense of complex data and information, including experience of literature reviews, evidence synthesis and report-writing.
- Strong interpersonal skills, motivated, takes initiative, innovates and drives progress
- Strong influencing and stakeholder facilitation and management skills
- Good cross-cultural awareness
- Ability to independently manage a diverse and busy workload, prioritising effectively, and able to work both autonomously and as a member of a dispersed and diverse team
- Demonstrable experience of working on projects funded by government and international donors
Desirable requirements
- Post graduate level qualification (or equivalent extensive experience) in a relevant area would be a significant advantage
- Sub-editing experience / experience in producing high quality publications
- Experience of supporting health programmes/system strengthening in developing contexts
- Experience in research uptake or translating academic research into programme-relevant communications
- Nutrition/nutrition-related primary research experience
- Currently part of the ‘humanitarian community’ with own professional network of contacts
- French speaker or another relevant language to our portfolio would be an advantage
- Line management experience (staff or consultants) would be an advantage
Reporting Lines:
The Senior Nutritionist (maternity cover) will report to an ENN Senior Technical Associate. Working on multiple projects will also involve reporting into different project leads.
Eligibility to work:
Must have the right to work in the UK. A relocation package is not available for this position.
Application process:
Please apply by sending a one-page Cover Letter and your CV
Closing date for applications:
Friday 15th December 2023, although we do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
ENN are committed to equality and diversity throughout our organisation and further expects all employees to comply with its codes of conduct, safeguarding policies and high ethical and professional standards.
Application process: Please apply by sending a one-page Cover Letter and your CV Closing date for applications: Friday 15th December 2023, although we do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The client requests no contact from agencies or media sales.
POST
Victim Support Casework Coordinator
RESPONSIBLE TO
ISVA: Manager of Support Services
RESPONSIBLE FOR
Victim Support Casework Team
SALARY & HOURS OF WORK
Salary: £31,000 FTE, £24,800 pro-rata
This is a 0.8 per week post. Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm
Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.
LOCATION OF THE POST HOLDER
You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM. On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
ROLE AND RESPONSIBILITIES
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support case work.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day team tasks include, but are not limited to the following.
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Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
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Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
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Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team
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Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies.
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External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
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Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
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Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services
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Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.
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Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)
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Onboard new members of the team
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Cover some duties when the Manager of Support Services is out of office
PERSON SPECIFICATION
Essential Skills and Experience
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Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
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Experience managing a team, providing line management support, and managing rotas and team resources.
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Experience of dealing with internal and external complaints and having difficult conversations.
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An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
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Qualified ISVA or relevant casework support experience.
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Strong interpersonal skills and an ability to work with multiple partners on complex cases.
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Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.
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An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
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Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
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Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
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Strong empathic and active listening skills.
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Willingness to undertake continued professional development.
Desirable Skills and Experience
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Experience of the sex work community.
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Experience completing detailed reports on workstream productivity, both statistically and in written form.
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The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
How to Apply
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.
Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification
Our mission: Ending all forms of violence against sex workers
National Ugly Mugs (NUM) is a UK-wide safety charity p...
Read moreThe role will be focused on leading the organisation's fundraising team in order to achieve income generation targets to match the service delivery aspirations of the organisation.
This post holder will be a fundraising professional with integrity, passion, motivation and ingenuity. The postholder will be innovative and creative in their approach in an organisation that welcomes opportunities to do things a little differently.
The key focus of the post will be:
- Maintaining and expanding the current income generation of AWARE
- Developing our fundraising offer through diversifying our fundraising plans whilst focusing on those which are effective
- Supporting the strategic development of the organisation
- Responsibility for the development, delivery, monitoring and evaluation of the organisation's fundraising strategy
Closing date: 12 noon on Thursday 7th December
Interview dates: Interviews will take place on 15th, 18th & 19th December
Please read the Job Information Pack thoroughly and then complete the Application Form for this role, ensuring you have included contact details, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
AWARE is the depression charity for Northern Ireland - and the only charity working exclusively for people with depression and bipolar disorder...
Read moreThe client requests no contact from agencies or media sales.
Location: Remote (Or London Hybrid)
Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 70 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment, and care pathways. As Education Assistant you will play a key role in helping us achieve this, underpinning the day-to-day operations of the Education team by providing outstanding administrative support.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrates how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Beth Jones, Health Professional Education and Engagement Manager via the careers section located on our website.
Closing date: 9am, Monday 11 December 2023
Interviews: Week commencing 8 January 2024
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyon...
Read moreThe client requests no contact from agencies or media sales.