Case worker jobs

Job Purpose

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.

The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

Key responsibilities 

Advice giving

• Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
• Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
• Inform carers about carers assessments and refer where necessary.
• Inform carers about emergency grants available and refer where necessary.
• Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.

Follow-up support

• Refer unpaid carers to local services to access local and culturally appropriate support in their area.
• Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
• Signpost carers to relevant services in Manchester suited to their individual need.
• Complete relevant grant applications for carers using the service where needed.
• Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
• Research and explore options and implications so that carers can make informed decisions.
• Write and maintain detailed case records for all casework completed.
• Collect required data for statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes.

The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared.  It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed.  Consequently, this job description may be revised from time to time.

All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.

LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker) 

• Across London boroughs, occasional travel outside London optional 
• £200 per 2 hour workshop 
• Sessional 
• Available for a minimum of one delivery per month, pending workshop demands

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop Leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse, inspiring them to enjoy healthy, fulfilling relationships.  We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.

About LMK Leaders

LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable workshops, Leaders help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe. 

Expectations of LMK Leaders

• Always adhere to LMK and host organisations health & safety and safeguarding practices and procedures. 
• Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
• Respond to comms (emails/WhatsApp) sent out by LMK team members in a timely manner, to support planning and organising of sessions.
• Plan and deliver interactive LMK workshops in educational and community settings in line with LMK delivery style and ethos. 
• Meet with co-facilitators to carry out pre-session planning, minimum three working days before delivery.
• Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly. 
• Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
• Complete a reflective post session Leader survey after each workshop to support practice and programme development.
• Debrief with LMK’s Programme Development Manager and provide ongoing feedback about your sessions through LMK’s reflective practice processes.
• Accommodate a maximum of two workshop observations by LMK staff/supporters per academic year, designed to bolster our funding and thought leadership strategy.
• Undertake relevant training associated with LMK’s work, including but not restricted to diversity and inclusion, safeguarding, violence against women and girls (VAWG).
• Undertake at least one quality assurance observation per year, completed by an LMK Programme Development Manager, and enhance practice via developmental feedback.
• Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
• Share your knowledge and expertise by providing feedback and, where requested, co-designing training and educational resources on issues affecting young people and their relationships.
• Mandatory attendance of termly virtual Leader huddles and reflective sessions to remain connected to peers and organisational values, mission, purpose and operational matters.
• Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK newsletters and social media.
• Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
• Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
• Use your own networks to recruit new schools and youth groups into the programme.

Knowledge, Skills and Experience required

• Extensive experience of teaching or working with young people (10 to 24 yrs old) in educational or community settings.
• Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum of 12 and maximum of 30 participants.
• Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
• A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
• Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
• Able to adapt and be flexible in workshops to get the best engagement from a range of participants. 

Must also:

• Be entitled to work in the UK.
• Hold a DBS certificate or be willing to let LMK undertake a check on your behalf. 
• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
• Be flexible to work non-traditional, after-school and occasional weekend / holiday hours.
• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice (see attachements).

Please note:

In-person interviews for this role will take place on 3rd June and a mandatory (paid) 2 day, in-person training will take place on 26th and 27th June. (Both will be held at Central London locations).

Job Title: Family Support Worker (12 months FTC)

Salary: £30,944 - £31,004 per annum

Team: Family Support Team     

Hours: 37.5 hours per annum

Location: Christopher’s

About Shooting Star Children’s Hospices

We have an exciting opportunity for a family support to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

About the role

Family Support Workers (FSW) are the frontline of our psychosocial care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs inform families about the different psychosocial care and many services they can access at Shooting Star, assess their needs and make recommendations to our specialist psychosocial MDT. They work hard to support families of different ethnicities and families living in poverty, so that our service is as equitable as possible.

Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly specialist psychosocial MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:

• Being part of the duty rota over both sites monitoring 3 email inboxes and answering the Family Support Line.
• Supporting the events team with admin tasks and attending various events
• Providing on the spot emotional support, sometimes in a crisis where a calm and empathic response is required.
• Support the in-house team with families staying at Christopher’s for assessed nights and end of life care.
• Attend various sites over the course of a week, hospice, hospital, family homes. Planning your own diary effectively.
• Building connections with families from different backgrounds, delivering culturally competent care.
• Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve quality.

About you

This role requires experience of working with children and families who have experienced hardship, presenting with complex needs. You should have a calm positive manner, be consistent in your approach, and convey empathy whilst maintaining professional boundaries.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include: 

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and an ehanced DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Closing Date: 15/05/2025

Interview Date: TBC

Mental Health Case Worker

We are looking for a Mental Health Case Worker to manage a caseload of clients and provide support to those experiencing both financial and mental wellbeing issues and develop resilience and manage their mental health more effectively. 

This will be in collaboration with Citizens Advice as they provide the client with financial advice and guidance.

Position: Mental Health Case Worker – Financial & Wellbeing Support Service

Location: Epsom, Ewell and Banstead

Hours: 37 hours per week

Salary: £27,316

Contract: Fixed Term Contract until 31st March 2026 (with possibility of extension)

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 21st May 2025

Interview date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Project

The free Financial and Wellbeing Support Service in Epsom and Ewell combines the specialist mental health support with expert benefits and money advice from Citizens Advice Epsom & Ewell (CAEE) to support clients during a difficult time. This three-year project is funded by The National Lottery Community Fund.

The Role

• Increase financial resilience and independence.

• Improve overall mental and/or emotional wellbeing.

• Reduce stress and anxiety.

• Increase engagement with local community and local services

• Reduce social isolation.

• Help clients to feel more informed about how to manage finances and wellbeing in future.

Key responsibilities include:

• Work in partnership with the Citizens Advice to support people with their mental health who are experiencing financial difficulties.

• Manage a caseload of clients.

• Work with individuals and their carers around their mental health and social circumstances.

• Create a non-clinical person centred support plan around the individual, guided by the individual’s needs.

• Cultivate relationships with, and work with, other services around social wellbeing support for clients.

• Work with clients as the lead professional involved in their care, bridging to other services and opportunities and working closely with other organisations already involved.

• Aim to remove practical and physical barriers that arise from lack of resource at the community level.

• Assistance with accessing services (such as Community Connections).

• Advice, information, and signposting, including clear information about what support is available locally.

• Collecting reporting and monitoring data, providing case studies.

About You

You will have a minimum of 2 years community experience of mental health and wellbeing, and/or a qualification in appropriate subject i.e., counselling, psychology, social work, mental health, Health and Social Care (level 3)

Knowledge & Skills:

• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary)

• An understanding of confidentiality, consent, information sharing, including GDPR.

• An understanding of Safeguarding policy and practice.

• Good communication and written skills and a commitment to ensure accurate and confidential record keeping.

• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.

• Ability to work to all the policies, procedures, and standards of the service and joint working arrangements with statutory and voluntary sector partners.

• Extensive knowledge and understanding of mental health issues.

• Knowledge and understanding of community working, lone working and ability to maintain safety whilst working in the community.

• Ability to use supervision effectively.

• A good understanding of personal limitations, ability to identify when to seek advice and support and deal with issues in a professional manner.

• Ability to manage challenging behaviour from clients who may present in distress.

• Information and Technology

• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Mental Health, Wellbeing, Counselling, Psychology, Social Worker, Health and Social Care, Mental Health Support Worker, Wellbeing Support Worker, Counselling and Support Worker, Health and Social Care Support Worker, Mental Health Care Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

BASED IN SOUTHAMPTON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.

THE CLOSING DATE FOR THIS ROLE IS 7/5/2025 AT 10AM

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is based in a safe house in the Southampton area.

About the job

Due to a restructure, we are seeking a confident and experienced Modern Slavery Case Worker with a wide range of skills and importantly, a ‘can do’ approach.

As the Modern Slavery Case Worker, you will work as a member of a close and supportive team providing a safe environment for vulnerable female adults and their dependents up to the age of 1 from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.

You will be expected to line manage Case Worker Assistants and bank staff. Additionally, you will be allocated a caseload of up to 5 service users to support.

This role is mainly Monday to Friday, with occasional evening and weekend shifts. You will be required to be part of an on-call rota and able to get to and from the project if it is necessary to attend the project whilst on-call.

You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.

Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable. Please also note that there is a substantial amount of administrative work involved in this role.

Closing Date: Wednesday, 7 May 2025 at 10:00am

Interview Date: Monday, 12 May 2025

This role is subject to a satisfactory Enhanced Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

Our amazing team at Alana House - PACT are looking for Key Workers to join our Womens Community project.  Full time or part time applicants are welcomed to apply.

Could you make a lasting difference to women facing multiple disadvantages? Our award winning trauma recovery service empowers and enables women to access the support they need.  Our service covers Reading, Berkshire, Oxford City and South Oxfordshire.

Position: Womens Community Project Key Worker

Location: Based in central Reading.  The role requires travel across Berkshire, Oxford City and South Oxfordshire, the post holder must hold a full UK drivers license with access to own transport

Contract: Permanent full time – 37 hours per week Monday to Friday.  Part time hours will also be considered

Salary: Starting salary in the range of £25,734 to £31,453 per annum, depending on skills and experience (pro rata if part time)

Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to female applicants.

About the role:

As a Key Worker at Alana House, you will hold a case load of women and be involved in one to one work support work and group based sessions.  Your Key Worker responsibilities will include:

· regularly meet with women to provide dedicated emotional and practical support

· complete initial assessments of risk and need, and provide one-to-one support across rehabilitative pathways

· create and review support plans in collaboration with the woman, and other agencies

· facilitate and deliver group-based support

About you:

As a Key Worker, you’ll bring an in depth knowledge of issues facing women with multiple disadvantages, including those with convictions and those at risk of offending.  You’ll also have significant experience of supporting women with issues such as homelessness, substance misuse, domestic abuse and mental health, preferably within a criminal justice setting.

If this sounds like you then visit our website to apply today to join a collaborative and dedicated team who are part of something truly meaningful. Contact details for an informal discussion about the role can also be found on our website.

Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.

Closing date: Midday, Wednesday 14 May 2025

Interview dates: Wednesday 07 and Friday 23 May 2025

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Womens Support Worker, Womens Key Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, Assistant Key Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Probation Services Officer, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

We’re looking for a youth worker to lead our weekly educational youth club programme in Bournemouth. Delivered in partnership with International Care Network (ICN), sessions take place on a weekly basis between 4.30-7.30pm throughout the year including school holidays.

The role is six hours a week (three hours on a Wednesday at Club Class plus three hours a week for planning/prep/meetings).

Main purpose of the role:

The youth worker will plan, deliver and facilitate educational and cultural activities to separated children (16-21 years old) in the context of an interactive youth club held weekly in partnership with the ICN in Bournemouth. Although you will prepare and deliver the materials, you will be supported by our youth support worker and ICN support worker during the actual Club Class session. Plus one support worker from ICN and one staff member from Bournemouth, Christchurch, Poole local authority (BCP LA) – usually a personal advisor or social worker.

Main duties:

• Research, plan and devise educational activities/classes for the weekly sessions based on our Club Class framework
• Deliver and facilitate the weekly Club Class with the support of our youth support worker and the ICN support worker.
• Source outside facilitators on occasion (on a voluntary basis) to deliver specialist sessions 
• Ensure sessions are young people-led and participants have an opportunity to input into future Club Class sessions using our participatory feedback mechanism 
• Provide emotional support and guidance to the group (please note this is not a casework role), referring individual young people to their case worker where one-to-one support is required.
• Ensure the highest level of safeguarding for the young people attending with adherence to The Separated Child Foundation’s safeguarding policy
• Work with the Programme Manager to evaluate Club Class with participants to ensure the sessions are appropriate and relevant to their needs, and propose amendments and improvements to the Club Class framework as required
• Gather feedback (anonymised where necessary) from participants to populate social media, support funding bids and include in programme management reporting
• Provide line manager with regular feedback on the sessions and future plans during routine catch up calls and Programme Manager in-person visits

Person Specification:

• Experience in planning and delivering youth-led interactive group workshops using varied techniques and approaches
• Experience of working with or supporting young people, preferably separated asylum seeking and refugee children and/or young people for whom English is not first language
• Qualification in Youth Work or comparable subject
• Awareness of the needs of young people, preferably separated asylum seeking and refugee children
• Awareness of safeguarding and child protection principles and practice 
• Self-confidence and the ability to approach and engage with young people
• Experience of working with different languages, cultures and/or social backgrounds
• A competence in use of basic IT skills such as use of PowerPoint 
• Good organisation and planning skills, particularly related to youth work 
• A commitment to the work and values of The Separated Child Foundation
• An understanding and commitment to equal opportunities in practice
• Effective communication skills, and a good level, and understanding of spoken and written English
• An understanding of the need to provide a quality service without compromising professional boundaries 
• Effective team player, able to work collaboratively and quickly develop and maintain a strong relationship with the existing team
• An understanding of confidentiality, and an impartial and non-directive approach when working with clients
• Must consent to and provide all relevant documentation for an enhanced disclosure by the DBS

Make a real difference in the lives of D/deaf & disabled people in Islington.

At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.

We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.

What you'll do

• Provide one-to-one advice and casework on a range of social welfare issues
• Support clients with applications, reviews, and appeals
• Advocate on their behalf with agencies such as the DWP, housing providers, and the council
• Keep clear case records and contribute to service improvement
• Work closely with the Advice Services Coordinator and wider team

What you'll bring

• At least 1 year’s experience in advice, advocacy or support work 
• Knowledge of welfare rights, housing, social care, and health systems
• Excellent communication and case management skills
• A client-centred, trauma-informed, relational and inclusive approach 
• Confidence working with people facing complex and multiple barriers

Why work with us?

• Be part of a values-led, user-led organisation rooted in community
• Deliver life-changing support in a role where your work is truly valued 
• Join a collaborative, supportive team with a strong sense of purpose

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Liverpool and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Liverpool Team.

Reporting to the Family Support Manager and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Liverpool and surrounding areas. 

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

*2 year fixed term contract*

A fantastic opportunity has arisen in our Children and Family Service for a qualified and experienced Social Worker to join our growing Advocacy and Advice Service which we will be developing over the course of the next three years, aligned with our exciting new strategy.

We are looking for a dynamic and practised Social Worker who is passionate about achieving excellence, coupled with the ability to drive change for neurodivergent children, young people and their families. If this sounds like you, you could be the person we are looking for!

This role is grounded on improving the quality and care for these children and young people, through providing specialist social care assessment and intervention support to the family as a unit. Experience of working with neurodivergent children, those with disabilities, or an understanding of specialist health settings is preferred but training will be made available to the right candidate. 

Benefits at Norwood:

• Workplace Pension Scheme: Plan for your future with confidence
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• Employee Assistance Programme: We care about your well-being
• £300 When You Introduce a Friend: Spread the word and reap the rewards
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Duties and Responsibilities:

• Working collaboratively as part of an integral, multi-disciplinary team addressing the physical, emotional and social needs of children and young people who may be neurodivergent, as well as their families using the service
• Maintaining relevant knowledge and understanding of safeguarding standards, ensuring compliance with Norwood’s policies and procedures for promoting the welfare of children and young people as well as vulnerable young adults
• Meeting with children, young people and their families at the centre (or other community settings) or in a remote working environment (adhering to Norwood guidelines) with a view to undertaking comprehensive assessments of individual needs using a strengths-based approach, understanding the impact of neurodiversity, planning appropriate responses in partnership with children and young people and their families
• Working with statutory and other authorities and community organisations to the benefit of the families we work with
• Advising families we work with and support, on relevant legal frameworks, which may affect them
• Monitoring, reviewing and evaluating interventions in collaboration with families and recognising the changing needs/ revising interventions as appropriate
• Enabling those who we are working with and supporting to develop personal skills and strategies to improve outcomes in the identified areas in their life
• Writing reports, maintaining accurate and up to date records on the organisation’s case management system and attending any meetings or case conferences in relation to the children/young people, parents and carers to whom they are providing or have provided a service
• Liaising on behalf of those we are supporting with the Local Authority, the NHS, and other agencies in the public and independent sectors to improve outcomes for the family
• Supporting the child/ young person and their families with financial assistance applications when appropriate

Essential Skills and Experience:

• Social Worker Degree or equivalent
• Registered Social Worker with Social Work England
• Previous experience as a Social Worker either in statutory or voluntary sector Children’s Services
• Understanding of the multitude of needs faced by neurodivergent children and their families
• Sound knowledge of all relevant legislation, statutory guidance and regulations, specifically in relation to safeguarding children/young people and vulnerable adults
• Full clean driving licence, access to a car and be able to use for business purposes

Desirable Skills and Experience:

• Practice Teacher Award
• Other post qualification professional training
• Experience of working in the voluntary sector
• Experience of working in a Local Authority
• Experience of working with the wider Jewish community, including the Charedi/Orthodox communities
• Experience working with neurodiversity and disability

If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Children's Worker 

South Derbyshire 

£26,737 per annum

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants

Do you have demonstrable experience of working with children and young people who have experienced domestic abuse or trauma?

Have you got a Level 3 qualification in Childhood Studies, Youth Work or similar?

If yes we want to hear from you!

Our client has an exciting opportunity for you to broaden your current skills, knowledge and experience as a Children’s Worker

Project Information

Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. Their services include:

• Refuge (including both communal refuge and dispersed (Individual safe accommodation) which is offered to both women and men (dispersed only) with or without children who are fleeing domestic abuse.
• Community based outreach support working with women and men living in the local community who are living with the impact of domestic abuse.
• Specialist support for children who are of have experienced domestic abuse (both refuge and community based support are available).
   

The Role

No two days will be the same, so if you like variety this may be the ideal role for you!

As a Children’s worker, you will provide structured support to children, young people and their families who have experienced domestic abuse. You will be confident liaising with stakeholders eg. schools, social care. You will also be responsible for completing a healthy relationship programme of work, Safety Planning, and Signposting children and families to appropriate support.

You will be able to demonstrate working knowledge of safeguarding procedures for adults, children and responsibilities, in relation to information sharing including multi-agency working. In addition, you will be expected to effectively communicate sensitive and complex issues with a range of people and have the ability to manage your own case-load.

Requirements

You will recognise the impact domestic abuse can have on children, young people and their families, also have an understanding of risk assessing. In addition, the ideal candidates will:

• Be friendly, approachable, and flexible.
• Have great communication skills
• Relevant numeracy and literacy qualification and knowledge of basic IT skills (e.g. Microsoft Office packages)
• Hard-working and a team player
• Experience in Domestic Abuse preferred, but not essential.
• Due to the nature of the role it is essential that you hold a full valid driving license with unrestricted access to a vehicle and business insurance.

Why work with them?

For all the care you give, our client's benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits.

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace. 

Please note, they may close the advert before the closing date if they receive sufficient interest.

Please note that they are not currently offering visa sponsorship.

Support Worker - Community Connector - Assessment and Engagement Team - 3 (Buckinghamshire)

Location: Buckinghamshire

Salary: £24,242 - £24,848 per annum

Job Type: Permanent, 37 hours per week

You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them.

All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Assessment and Engagement Team)

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for three Support Workers (Community Connectors – Assessment and Engagement Team) to join our team. We have three positions available in Aylesbury.

Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance use, the Recovery Agenda and the problems caused by alcohol and drug misuse.

Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

This role will predominantly be working from our Day Centre but will also include work with night shelter clients.

Within the Day Centre you will be required to provide advice and advocacy and casework to people who are homeless and at risk of homelessness and maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

We are seeking a dynamic Support Worker to provide holistic support to Praxis clients. You will be part of a holistic support service beyond traditional client assistance, focused on enabling people to navigate the immigration and asylum system independently, and empowering people with lived experience to champion their own cause. Your responsibilities will encompass delivering support in areas such as housing, benefits advice, access to education and employment with the assistance of volunteers.  

Praxis Community Projects is a dynamic, award-winning human rights charity that supports migrants in crisis or at risk, ensuring their essential human needs are met and that they can overcome the barriers they face. We provide legal advice and a range of welfare support, including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

The ideal candidate will have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness navigating systems, and what they need to overcome these. They will be able to step immediately into a busy advice environment and work independently.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

We are a progressive organisation, committed to an inclusive workplace which reflects our values and the society we want to live in. 

We recognise that how you feel about your work is impacted by what is happening in your life outside of work. As a result, we offer generous family leave policies, with equal parental leave, flexible and hybrid working, and enhanced annual leave through our Life Happens and Religious and Reflective Leave policies. We take care of our staff by thinking about their health and wellbeing and offer reflective practice, a Menstrual Champion and a range of policies to support people at work. 

We welcome applications from all backgrounds and particularly encourage applications from candidates with lived experience of the migration system or who have experienced homelessness.

Having a criminal conviction will not automatically disqualify you from this role. We believe in second chances and assess each application on individual merit. We encourage all qualified candidates to apply, regardless of background.

Our Attractive Benefits Package Includes  

· Culture of flexible and hybrid working (where appropriate)

· 25 days annual leave increasing to 30 with service (plus paid Bank Holidays)

· Equal parental leave (incl. 26 weeks on full pay, eligible after 1 year in post)

· Religious/reflective leave, life happens leave and menstrual leave

· Reflective practice for all frontline roles

· Employee Assistance Programme offers counselling and support 24/7

· Workplace Pension Scheme and Life Assurance (1x annual salary)

· Financial wellbeing support, including payroll savings, signposted advice and hardship loans

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Teya Cooper - Support Coordinator.

To apply, send us your CV and cover letter demonstrating how you meet the requirements in the Person Specification. Where relevant, use examples to illustrate how you meet these requirements. Applications will only be accepted with a cover letter.

If you don’t meet every single requirement, but you’re excited about the role and think you could do it well, please apply. We’re happy to consider transferable skills and potential.