Caseworker Jobs in Belfast
We have an exciting opportunity for a Children and Young Persons Caseworker in the North-East of England area to join the National Homicide Service, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home working based with travel in the North East of England area. As a Homicide Service Childrens and Young Person caseworker you will be:
- Delivering a specialist service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide
- Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs and ensure that young people are central to all processes that involve them.
- Acting as the designated caseworker and manage a caseload
- Implementing the CYP Homicide Service Delivery Model
- Work closely and support colleagues to provide a trauma informed service to children and young people.
You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.
You will need to be able to travel to face to face sessions within, and occasionally outside of region, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.
Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.
About the role
The aim of this role is to provide crucial one-to-one casework and support to people seeking asylum in the UK. This work is at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum. As a member of this department, you will have a diverse role helping people to manage the lengthy asylum process and use the knowledge gained from working alongside them to improve outcomes for all refugees. You’ll have the chance to gain broad experience of working in a fast-paced and experienced team while meeting the ever-changing needs of those we support.
Manage own caseload of adult asylum seekers requiring legal representation to support their asylum claims and to challenge unsuitable accommodation, poor treatment, and uphold our client's rights.
Communicate effectively and sensitively with clients and refer to legal firms where appropriate.
Identify clients’ individual wellbeing needs and make onward referrals internally and externally in line with this. Provide emotional support to clients undertaking the process of claiming asylum in the UK.
Liaise with legal teams on behalf of clients where necessary.
Keep relevant records up to date to allow for quick and effective retrieval.
Attend and contribute meaningfully to team meetings.
Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on support of refugees and people seeking asylum.
Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
Ensure that any safeguarding concerns are identified and responded to appropriately.
Complete relevant external training required for you to undertake the role.
Proven dedication to social justice with a clear understanding of the challenges faced by vulnerable populations.
Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.
Experience in efficiently managing high volume caseloads while maintaining a high standard of care and attention.
Demonstrated ability to balance competing priorities effectively, ensuring the timely resolution of cases and client needs.
Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.
Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.
Meticulous attention to detail in documentation and case records, ensuring accuracy and compliance with protocols.
Proactive and self-motivated, with the ability to take initiative.
Strong working knowledge of Microsoft Office.
Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we support.
We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK immigration system. If you have any questions about this or need additional support with the application process for any reason, please contact us. See the attached Job Description for details.
The client requests no contact from agencies or media sales.
Join Our Team as a Debt Advisor (East Hampshire & North Hampshire)
Are you passionate about making a positive impact in your community? Do you thrive on providing practical solutions to help individuals manage their finances? If so, we have an exciting opportunity for you!
Citizens Advice New Forest is proud to be recruiting for a project focusing on Debt Advice, funded by the National Lottery. As a Debt Advisor with us, you'll be at the forefront of this initiative, working closely with our team to deliver high-quality debt advice to those who need it most.
Why Join Us?
Comprehensive Training: We provide full training to equip you with the skills and knowledge needed to excel in this role. We require a good degree of numeracy and some experience providing advisory services to vulnerable groups, but full specialist Debt Advice training is available for the right candidate.
Meaningful Work: Our organisation has a solid reputation for making a real and lasting difference in the lives of the people we serve. By joining us, you'll have the opportunity to contribute to improving both financial situations and mental health outcomes for vulnerable individuals.
Person-Centred Approach: Our Debt Advisors work directly within the community, building meaningful relationships with clients and providing tailored support to meet their needs.
Advocacy and Accessibility: At Citizens Advice New Forest, we're dedicated to providing a voice for change and ensuring our services are accessible to all who need them. You'll be part of a team committed to upholding our core values while delivering impactful solutions.
- Provide practical, high-quality Debt Advice to clients, helping them gain control of their finances.
- Work collaboratively with clients to develop personalised action plans and provide ongoing support as needed.
- Advocate for clients' needs and ensure they have access to relevant resources and support services.
- Maintain accurate records of client interactions and progress towards financial goals.
Our ideal candidate possess:
- Excellent communication skills, with the ability to empathise and build rapport with clients from diverse backgrounds.
- Strong organisational skills, the ability to work autonomously with great attention to detail.
- A commitment to upholding professional ethics and confidentiality standards.
- Ability to work effectively, both independently and as part of a team.
- Previous experience in providing advice to a caseload of clients, debt advice or financial counselling is desirable but not essential.
This role would suit an individual with a basic knowledge of Debt Advisory or someone looking to level up and undertake a period of training. The successful candidate would be expected to work a hybrid model of delivery, providing advice via multiplechannels such as face-to-face, telephone and email.
Join Us Today!
If you're ready to make a difference and embark on a rewarding career as a Debt Advisor, we want to hear from you! Apply now to join our team and be part of an organisation dedicated to serving the needs of our community.
Citizens Advice New Forest is an equal-opportunity employer committed to diversity and inclusion in the workplace.
Citizens Advice New Forest is committed to safeguarding, applicants must be willing to undergo appropriate screening, including employment references and DBS check.
Applicants will be considered on a rolling basis.
Location: East/North Hampshire
Contract: Fixed Term Contract, Full time
Salary: £25,350 to £26,450 DOE
Closing date: 16-03-2024