Our Centre Manager is responsible for all aspects of the day to day running of the service, for its continued development and for leading and inspiring our team of Activity Coordinators. We currently have 60 service users and are expanding up to 70. Leading our team of 11 Activity Coordinators and 5 Bank Staff, you will play a pivotal role in ensuring high quality care and learning opportunities which champion participation and meet the needs of all our service users.

You must be able to manage a safe, enjoyable and high quality day centre which facilities and promotes the wellbeing and empowerment of service users. You will also ovsersee our care support plans and all apsects of personal care and medication administration. Participation in the local community is at the centre of everything we do and we promote positive risk taking in order to foster and develop confidence, self-esteem and independence.

This is a new role which is vital to our continued success as the charity grows and develops. We are ambitous about achieving for adults with learning disabilities and, working closely with our CEO, you will play a key part in establishing a second centre over the next 18 months. You will also lead on the development of quality frameworks to ensure our standards don't slip.

As a member of the senior team. you'll manage staff and budgets, handle complaints and oversee our safeguarding and risk assessment processes. You'll input into our staff training programme, work with feeder organisations to ensure an income pipeline and champion the rights and needs of our service users in decision making.

We are looking for someone who can lead by example to set and maintain high standards. You'll help us to develop quality frameworks and be collaborative in the way that you develop new ideas, systems and ways of working. We're a small team so it's a fast paced role which is very hands on.

You'll need experience in leading and managing teams, supporting adults with learning disabilities (prefarably in a care setting) and a level 3 NVQ (or equivalent) in Adult Care. You'll also be skilled at processing information qucikly in order to make informed and timely decisions and be able to remain calm in emergency or complex situations. You must also have hands on experience with budgets and quality frameworks. You'll preferably be familiar with communication aids and language programmes and have a sound understanding of the barriers faced by disabled people in the UK today. Above all you must be relatable and able to adapt your communication style to a wide range of audiences; service users, parents, funders, colleagues and activity partners.

Download our full job description and person specification below.

We are currently recruiting for 3 enthusiastic and customer focused individuals to join our team as Contact Centre Advisor’s. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £24,538.69 per annum plus excellent benefits. This role can be based either remotetly with occasional travel to our National Cat Centre in East Sussex, or from our National Cat Centre if the succesful candidate lives within a commutable distance. 

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The Contact Centre is part of the wider Cats Protection Marketing and Income Generation. We answer queries from members of the public through our multiple contact channels; telephone, email, website and social media. We also work with and support a number of our nationwide Branches with their call handling. On average, the Contact Centre respond to over 100,000 contacts each year, helping thousands of cats, their owners and members of the public. We aspire to provide a great customer service to all those who contact us.

Responsibilities of our Contact Centre Advisor:

As a Contact Centre Advisor, you will respond to all our incoming enquiries across all communication channels. You will be the first port of call for enquiries coming into the Contact Centre from members of the public. Through our various contact channels, you will provide accurate advice and information, ensuring members of the public receive a prompt, professional and courteous service.

What we’re looking for in our Contact Centre Advisor:

• Experience of working within a Contact Centre or Customer Support role
• Experience of working across multiple communication channels
• Excellent telephone manner with superior listening, verbal and written communication skills
• Ability to work within a framework or guidelines and processed
• Experience using Microsoft Office including Word, Excel and Outlook

What we can offer you:

• salary of up to £24,538.69 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Contact Centre Advisor and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date:12th June 2022

Virtual interview date: Week commencing 20th June 2022.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

We are looking for someone who is passionate about bringing people together, building dialogues and listening to ideas to join the team at our Wirral centre.

Your responsibilities

• You will utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
• You will support the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
• This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
• You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications. 

There will be a requirement to work irregular hours as well as regular local travel. 

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits including:

• a unique, experiential induction based in one of our centres
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more.

Please note that interviews will take place week commencing 6th June 2022

14 hours per week

The Disability Resource Centre (DRC) is one of the leading disability organisations operating in Birmingham, Solihull and the wider West Midlands.

This is a key role within the Yardley Neighbourhood Network Scheme (NNS), which DRC is lead facilitator. You will work with local grass roots organisations and community assets to develop and implement an investment plan for the constituency.

Reporting to the Service Manager, with mentoring support, you will:

• Develop a coordinated investment plan for Yardley
• Implement the plan by supporting community assets to raise income through community fundraising, applications to trusts and foundations, applications for statutory income and develop corporate income.

To apply, please visit our website via the apply button.

Closing date: Monday, 20th June 2022.

Are you a skilled fundraiser looking to make a significant social impact through your work?  Do you want to help empower and support people who have experience of mental health issues by contributing to the sustainability of a leading mental health charity? 

Fundraising Manager
Salary: £28,000 pro rata
Hours: Part time, 28 hours per week

As the Fundraising Manager you will build and maintain relationships with trusts, community members and major donors whilst working alongside the Business Development Manager to develop and implement new and exciting fundraising opportunities and oversee and manage these projects. You will be a driving force at functions and events and be responsible for spearheading social media campaigns and the other communication activities including the charity’s website.

Your main duties and responsibilities will include but are not limited to:

• Identify leads for fundraising opportunities and high value donations
• Develop community fundraising strategies
• Support individual supporter fundraising
• Support all communications activities, including ensuring that the Mind in Salford web and social media channels are kept up to date.
• Participate in appropriate networking activities and identify advantageous opportunities

Closing date: Friday 24th June 2022

PLEASE PRESS THE 'APPLY NOW' BUTTON FOR MORE INFORMATION ON HOW TO APPLY

An enhanced DBS check and comprehensive references will be required.

We are committed to equal opportunities, value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including those with lived experience of mental or emotional distress), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

No agencies please.

About YCC

YCC is based in Kirklees delivering services across West and South Yorkshire.  Our vision is a where children, young people, families and older people achieve their full potential in life.  Our work is delivered through 4 themes of activity - Education and Training; Early Intervention and Prevention; Specialist Family Services and Social Enterprise activities.

We aim to ‘Improve lives and Inspire change’ and, through our four strands of work, drive equality of opportunity and social justice forward – empowering individuals to make positive life choices and be the best they can be.

About this role

The role will focus on building and diversifying YCC income streams (unrestricted & restricted), developing and increasing income from fundraising activities as well as marketing, brand awareness and continuously raising the profile of YCC. Responsibilities will include:

Fundraising

• Provide support in identifying, researching, and exploring potential prospects
• Building effective written proposals and delivering strong presentations
• Support the creation of a calendar of YCC core events and fundraising activities
• Responding to general fundraising and income generation enquiries
• Actively promote the work of YCC to internal and external stakeholders
• Attending networking and other events to promote the work of YCC and gain new support
• Acknowledge donations appropriately and maintain accurate records

Communications

• Develop and manage content across all YCC social media platforms
• Writing press releases and responding to media enquiries
• Support the production of engaging marketing and fundraising materials
• Responsible for creating and distributing digital monthly YCC newsletter
• Support with updating the YCC website & YCC Brian Jackson College website, including news, vacancies, and events

Knowledge & Experience

• At least 2 years’ experience of working in a fundraising, marketing, communications, or business development role
• Knowledge and experience of Microsoft packages, and design software including Canva
• Experience of creating digital content and managing social media platform communications
• Ability to produce compelling written content for marketing and funding purposes
• Ability to work to given deadlines, and prioritise workload
• Ability to engage and maintain good relationships with internal and external stakeholders

The person

We would love to hear from you if you are a team player with a positive, solution focused approach, with the ability to work under pressure and with challenging groups.

You must have a creative approach to opportunities and challenges and enjoy working with people, be values driven and able to demonstrate YCC values - caring, inclusive, approachable, empowering, trusted - in working with our people, our partners, and our community.

As an integral member of the Fundraising Team, you will be based at Maggie’s Royal Marsden in Sutton, London and support the delivery of a wide range of fundraising activities to maximise income for Maggie’s.

Your responsibilities

• You will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local communities, and ensure they are motivated, informed and supported.
• You will be passionate about bringing people together, building dialogues and listening to ideas.
• You will have strong IT skills in Microsoft Office packages including Word, Excel and Outlook, and the internet and the ability to organise a wide variety of activities at any one time.
• You must be able to organise, coordinate, record and use data. Attention to detail, strong communication skills and excellent numeracy skills alongside a positive and friendly approach is essential. 
• You will come up with ideas for fundraising events and implement them in the centre to maximise income.

This is a demanding role in a fast-paced environment where priorities change frequently. There will be a requirement to work irregular hours as well as some local travel.

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits including:

• a unique, experiential induction based in one of our centres

• a competitive holiday entitlement

• workplace pension with the option to apply to continue NHS pension

• the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more.

This is a varied and interesting opportunity to combine a love of animals with a passion for online fundraising. We are looking for someone with enthusiasm for the charity sector and ideas on how we can continue to grow our supporter base. There is some flexibility with hours of work and there is potential for the right candidate to start or continue on the path towards a rewarding career in charity fundraising.

Candidates looking for career changes from the fields of marketing, copywriting, digital marketing, communications, events management or journalism may find this a good fit. However, we are open-minded about candidates’ backgrounds. The role is office-based and while there are annual events to attend and some ‘hands-on’ work, good administrative skills and attention to detail are more important.

• To support the Fundraising Manager with raising funds from diverse sources including online, community events, Membership, campaigns and appeals, paid for events and training.
• To come up with new ideas for fundraising and to keep abreast of trends and developments in the sector. Competence with social media is essential.

Experience in a similar role is highly desirable. Specifically, some experience of using some of the following platforms is advantageous:

Facebook, Instagram, web Content Management Systems, CRM, Mail Chimp, Buffer, Canva, Google Analytics, Google Ad Words, Just Giving, Google Business, YouTube, Linked In.

This role is predominantly office based and we are looking for someone to be able to work 3 days each week and, although this will need to include a Friday, we are open minded and flexible with regard to other days and hours.  

There will be occasional weekend working (summer events) at our family friendly local events such as fun dog shows.  Time in lieu will be provided.

We are now hiring a Spear Centre Manager for THREE Spear centre in London: Harrow, Kennington and Clapham Junction.

Anticipated start date: June-July

Next assessment centre is the 26th May - apply ASAP to be eligible for that. 

Responsibilities include: 

• Oversight of Spear Programme, coaching young people facing barriers to employment into fulfilling, sustainable work or education
• Partnership liaison, building a network of local referrer relationships, and managing donor relationships
• Line management and training of the Lead Coach and Graduate Coach
• Active participation in and support for the partner church staff team and mission
• Site management of the Spear training room and facilities

Person Specification:

• An active Christian, passionate about personally representing the values and beliefs of the Bridge Community Church.
• Dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques.
• Qualifications at degree level or equivalent and 2+ years’ experience in training and development design and delivery.
• Heart for working with young people and commitment to transforming urban communities.
• Effective interpersonal skills and high emotional intelligence, with a sense of humour and fun
• Strong leadership and management skills, highly self-motivated with strong initiative and the ability to translate ideas in to practice.
• Excellent administration, time management and organisational skills with an eye for detail and the ability to prioritise workload.
• Excellent Microsoft Word, Outlook, Excel, and PowerPoint competence, with accurate and efficient typing and work methods.
• Excellent communication skills and telephone manner, and a sense of professionalism and competence. 

Please see the attached Job Description for a more detailed list of responsbilities, and information on salary and benefits.

Community Fundraising Officer

#Care to join us?

We are looking for three Community Fundraising Officers to join our friendly and welcoming team here at Hft. This is your chance to make a real difference to people's lives.

Location: Remote working with occasional travel to events, services, communities and the Bristol head office.
Salary / hourly rate: £29,586.95
Employment type: Full Time
Hours per week: 37.5

What will you be doing?

There has never been a more exciting time to join us. With a new Fundraising plan, we are ambitious to grow to help even more people with learning disabilities and Community Fundraising is key to this.

We are looking for a dynamic fundraising relationship manager to join our team. As Community Fundraising Officer, you will maximise income and awareness for Hft by developing regional fundraising activity.

A creative individual who is able to implement a targeted approach to Community Fundraising, driving income growth amongst focused community audience groups. You will be well supported as part of a team of community fundraisers on their journey to financial growth to achieve ambitious targets. You will be equipped with tools and resources from our integrated campaigns and products to help manage fantastic supporter relations to increase engagement and positive net contribution to Hft.

What’s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.

With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

We offer:

- Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also an Employee Assistance Programme, with telephone and face-to-face support options.
- Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
- Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme
- 25 days holiday (pro rata for part time staff)
- A contributory pension scheme & life assurance

We ask all our teams to take advantage of the Covid-19 vaccination, which is offered to frontline support workers as a priority group.

We strongly encourage all colleagues to remain fully vaccinated as part of our wider infection control procedures. This includes Central Support Services colleagues as they may be required to visit services as part of their work and/or work alongside colleagues who do.

Find your place with us and change lives.

Closing date: 07/06/2022

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

You may have experience of the following: Team Coordinator, Team Leader, Care Leader, Senior Support Worker, Day Centre Team Leader, Disability, Vulnerable Adults, Day Service Team Leader, Learning Disabilities Charity, Third Sector, NFP, Social Care etc.

Ref: 133 300

Are you passionate about building a high performing team to support clients experiencing homelessness?

About the role

The causes and complexities of homelessness cannot be resolved within one night, therefore our Assessment Centre in Harrow Road offers additional assessment and reconnection support to clients over a 28 day period ensuring those at risk of rough sleeping can be directed to services suitable to their immediate, medium and longer term needs.

In the pivotal role of Deputy Manager you will:

• Work closely with the service manager to ensure the effective day to day running of the service.
• Provide supportive supervision and line management to staff ensuring high quality, person centred support is provided to clients that meet their individual needs.
• Build and maintain strong relationships, and work in partnership with internal and external stakeholders including local authorities, accommodation services.

About you

We are looking for a motivated and creative individual with:

• Experience of working with vulnerable people and supporting a service delivery team.
• The ability to negotiate with a wide range of internal and external partners and build positive relationships.
• Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in a sometimes pressurised environment. 
• Knowledge and understanding of the housing and support needs of rough sleepers.
• Experience of motivating and empowering staff and/or volunteers to take responsibility for delivering a high quality service to a vulnerable client group.
• Above all we are looking for passionate people who are committed to the overall aims and objectives of the Rough Sleeping services.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Flexible Working and Other Benefits

• We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am, on 8 June 2022

Interview and assessments on: 20-24 June 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

As HR Operations Manager, you will be a key player in the Human Resource team of Centre 404, a busy progressive community charity of approximately 300 employees and workers. Your role will be to manage the day-to-day delivery of HR services and management of the HR operations team including reporting and support to the Director of People and Resources.

We anticipate there being four key elements of this role:

1. Overseeing and ensuring that right to work checks, DBS, payroll and contract changes are completed in a timely way within the HR Operations team
2. Day to day management of Employee Relations casework.  Working with the Director of People and Resources on more complex issues and TUPE processes
3. Lead on the development of Centre 404’s substantial investment in a new HRIS (People X’cd) to provide an end-to-end HR solution enabling an agile people strategy through a fully integrated suite of People Management, Talent, Digital Learning, Recruitment and Analytics software and play an active role in the wider Digital Transformation Working Group and change management
4. Development of policies and procedures and management guidelines

This is an exciting time to join the organisation as the understanding of the value of the health and social care sector continues to develop post-pandemic.  Centre 404 is growing and offers career opportunities to people who want to make a difference and the HR team is crucial to both growth and our continued focus on making Centre 404 a great place to work.

Essential requirements include:

1. CIPD Level 5 or equivalent qualification
2. Minimum of three years of experience in an HR role
3. Minimum of one year of management experience
4. Good knowledge of ER processes and policies

You will be working with stakeholders across the business and will use your extensive experience to advise, influence and motivate at every level and to effectively handle challenges across the full spectrum of Human Resources.

Body & Soul is an organisation working with all ages to transform the impact of trauma through community and connection. Could you be the guardian of our home and the centre of our therapeutic environment for Body & Soul members?

At Body & Soul we’ve been told we are different to other charities.

When you step through the door, you might feel like you have accidently come to a hotel or private members club. You’ll notice the small touches, the fresh flowers and the team who blend into the wider community of members coming and going. Many describe it as a ‘second home’ as it definitely does have a warm homely feel. All of this does not happen by chance, but by intention.

With our face-to-face therapeutic programmes back to capacity, we are recruiting for a full time Centre Manager to manage the key operations that together combine to create this unique environment.

The role of centre manager is pivotal to ensuring that the environment communicates a love and care that has often been absent in the lives of our members. As such the role manages both the physical environment and the human environment, where each aspect is able to play its part in every journey of recovery.

We would like to hear from people who understand the importance of environment and the impact it has on how we feel. Whether you come from a hospitality background or an operations role, you’ll be inspired by the thought of using your skills and experience to contribute to our mission.

Do you have fundraising & communication skills? Could you inspire engagement, financial giving & commitment to a great charity supporting children and young adults? If so, then the Barnstondale Centre needs you!

Job Title: Fundraising and Communications Manager

Responsible to: CEO

Hours: Full time (will consider flexibility for part-time hours for the right candidate)

Work Location: Office - Barnstondale Centre, Wirral, Merseyside CH61 1BX (this role can be a mix of in person and remote working)

Salary: £28,000 - £31,000 FTE (dependent on experience) plus 5% matched pension contribution

Term: 12-month fixed term contract (with a possibility of extension dependent on funding)

Direct Reports: None

Role Overview

We are looking for a creative self-starter to work directly with the CEO and Business Manager on the delivery of the charity's new fundraising strategy as we look to grow our donor portfolio and engagement with our supporters. This is a role that offers you real scope, challenge and reward and the chance to contribute and enhance an organisation supporting vulnerable and underprivileged children, and their families.

The focus of this role will be researching and writing high quality, targeted funding applications to a range of charitable trusts and foundations and other grant making bodies, including local authorities. There may also be times when you will be required to respond to other fundraising opportunities that arise (e.g. major donors, corporate, community or events fundraising). You will need to be confident in representing Barnstondale externally and coordinate and maintain strong working relationships. You will have a flexible and motivated attitude to work, have a confident and persuasive writing style, and work with a high level of integrity.

Barnstondale Centre Overview

The Barnstondale Centre has a strong reputation for providing a range of residential trips and outdoor activities for schools and youth groups of all abilities.  We are passionate about encouraging young people to have fun and adventures in the outdoors, teaching them life skills and enhancing their self-esteem. Through successfully facing up to the challenges which outdoor activities provide, overcoming fears and apprehensions along the way, young people make major strides in confidence, with implications for all aspects of their development. We have been accommodating visitors for more than 60 years and became a registered charity in 2001. Although predominantly from the Northwest region, we also accommodate visitors nationally and as far afield as Ireland and France.

Since the formation of the charity, we have provided a safe and inclusive environment for people of all abilities to enjoy; in a normal year we support over 6000 young people. Barnstondale is for many, their first time experiencing the outdoors and their only holiday or respite of the year.

More details of this role, including the role's main duties and person specification, can be found in the attached Job Description.