Centre Team Supervisor Jobs
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Job Title: Corporate Fundraising Manager
Salary:£35,392 - £42,618 (depending on experience)
Base:Manchester, all roles are office based however there is some opportunity for occasional working from home
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
We are looking for a creative, dynamic and adaptable corporate fundraising manager with a minimum of three years’ experience or relevant sales experience to develop and deliver a successful corporate fundraising strategy. You will need to have strong interpersonal skills and significant experience of delivering pitches and securing new business, coupled with demonstrable success of securing sponsorship and commercial participation opportunities.
You will have a natural flair and genuine passion for corporate fundraising, be a terrific storyteller with exceptional communication skills to bring this unique world leading cancer centre alive for businesses in an engaging and purposeful way. . Most of all, we are looking for someone whose enthusiasm, innovation and ambition will match those of the Charity. . As part of a supportive and committed team, you will be professional in your approach and provide an excellent standard of service for our charity supporters.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North West, please email a covering letter and CV to Anna McIntosh, Corporate Development Manager.
The client requests no contact from agencies or media sales.
The Independent Training, delivered in collaboration with IPCAPA at the British Psychotherapy Foundation (bpf) and the Anna Freud Centre/UCL is seeking progress advisors to support 4-5 trainees on the Doctorate in Child and Adolescent Psychotherapy training from the start of their training through to completion.
This is an exciting opportunity to guide and support trainees in their development as future child psychotherapists. The successful postholders will liaise with the year 1 tutor, clinical and research tutors, service supervisors and intensive case supervisors. There will be regular team meetings with the year tutor other progress advisors responsible for the year group. Outside of this, working hours are flexible.
We are looking for ACP registered Child and Adolescent Psychoanalytic Psychotherapists with current CAMHS experience, who have an active interest in working with our year tutor and staff group to support trainees’ progress. The role may suit new career CAPts who wish to develop connections and experience within the field of CAPy training schools. There will be the opportunity to take advantage of in-house training to become an Intensive Case Supervisor and for additional paid hours of clinical teaching such as practice or clinical seminar groups as appropriate.
Responsibilities:
· Communication with the trainees as their allocated advisor
· Support trainees to fulfil their training requirements for qualification
· Assess trainees’ progress and communicate with the Year Tutor and other staff as appropriate
· Prepare reports for and attend annual and mid-term review meetings
· Arrange and conduct an annual placement review meeting for each trainee, including an annual placement visit
· Attendance at regular progress team meetings with the Year Tutor and other progress advisors
· Other reasonable necessary tasks relating to trainee progress as arising, including occasional attendance at other Independent training meetings
Qualifications and Experience
1. ACP registered child and adolescent psychotherapist
2. > 2 years’ experience working in NHS and/ or Voluntary Sector post qualification
Knowledge, Skills & Abilities
1. Strong interpersonal skills and ability to provide support and guidance to help nurture trainee CAPTs
2. Knowledge of and commitment to the Independent Child Psychotherapy Training
3. Ability to build and sustain relationships with training partners – service supervisors, ICS, research tutors etc.
4. Responsive to challenging and changing circumstances within and around the trainee, balancing a supportive attitude with high expectations for their professional development
5. Active interest in supporting trainees’ progress
6. Commitment to promoting equity and supporting diversity and inclusivity within clinical training
7. Good IT skills
8. Able to organise own time and activity to complete student liaison tasks to deadlines under own initiative
The bpf are committed to supporting and promoting equity and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to attract and support students and patients from a range of backgrounds, and therefore welcome applicants from all communities. We would particularly welcome applications from black and minority ethnic and disabled candidates who are currently under-represented at the bpf.
The client requests no contact from agencies or media sales.
Property & Facilities Manager
Salary: £37,500pa (pro rata); Full time or part time (3 days)
We are seeking a Property & Facilities Manager who will be responsible for managing the day to day running of the properties of Richmond Team Ministry and their facilities. The properties include three churches, their associated church halls, vicarages, Parish Office and investment properties.
We are looking for someone with property and facilities management experience including managing small building projects and related finance and budgeting. S/he needs to be able to work collaboratively as part of a small team and have the ability to take the initiative and develop the role while supporting the ethos of the Richmond Team Ministry.
The position is based in Richmond upon Thames.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Reading Community Learning Centre is a passionate, women-centred independent charity which provides education and support for migrant, refugee and asylum- seeking women from minority ethnic communities who may be unable to access more mainstream services because of the educational, social or cultural barriers they face.
We are looking for a female creche supervisor with a qualification in childcare at Level 3 NVQ, Cache, NNEB or equivalent in Childcare or a similar subject, have a good understanding of OFSTED, Safeguarding and EYFS.
You would be working in a friendly, relaxed, multi-cultural creche with children from 0 – 5 years, helping them to develop socially, intellectually, emotionally and physically, paying particular attention to their language development. The work is sessional and term-time only (three 10-week terms per year). Applicants who can fluently speak a second language preferably in one of the following is desirable; Arabic, Chinese, Bengali, Nepali, Hindi/ Urdu or Pashto or Tigrinya.
MAIN ACTIVITIES AND RESPONSIBILITIES
- Following the Early Years Foundation Stage agenda, to plan a programme of purposeful and imaginative child-centred play offering the widest possible range of choices to each child.
- To manage staff so that they can develop and contribute their skills effectively to the care of children in the creche.
- To ensure that a safe and healthy environment exists at all times.
- To ensure that all activities reflect the Centre’s policies on equality of opportunity.
- To keep appropriate records as required by the Centre Manager
- To consult with and inform parents / carers of issues regarding their child, the crèche and other matters of interest to them.
- To plan and manage the training needs of all staff in the crèche.
- Other activities as required from time to time.
Around eight out of ten autistic adults are currently unemployed. This means that the strengths and skills of autistic people are often vastly underused, and that many autistic people face significant negative consequences of unemployment.
The Autism Centre of Excellence at Cambridge (ACE) is committed to creating 10,000 new jobs for autistic people in the next ten years and are currently seeking a lead for this work. We are looking for somebody who is motivated to improve life for autistic people and who has experience of developing and managing medium to large-scale projects.
Main duties and Responsibilities
- Implement the plan as has been specified and agreed by our Board.
- Convene and run a network of employers and members of the autism community to share and discuss good practice.
- Undertake project management across the workstream, managing and monitoring activities and outcomes.
- Identify need, find options, evaluate, enlist and manage service and contract providers; services that are introduced to the network (recruitment and HR advice, financial advice, property advice, franchising advice, pooled procurement).
- Identify funding opportunities, coordinate funding applications to secure financial backing for the services to be offered.
- Build engagement with autistic people into all aspects of the workstream.
- Support the leadership team to develop plans for improving employment for autistic people in the UK and worldwide.
- Build and maintain effective collaborative relationships with a range of partner organisations; and large employers.
- Line-manage any future staff employed in this workstream/ project.
- Create and present progress reports as required by the leadership team and board of Trustees.
- Develop and maintain an evaluation system for the whole project.
- Support the Autism Centre of Excellence to manage recruitment and retention in line with best practice.
- Sensitively manage the challenges of organisations holding themselves to account in discharging their responsibilities around employment of autistic people.
- Contribute to other team activities in line with the post-holder’s skills and commensurate with the grade, such as arranging meetings, taking notes, organising and hosting focus groups.
Benefits
Salary: Up to £50,000 FTE, dependent on skills and experience.
25 days annual leave
Hybrid working, working in Cambridge a minimum of two days a week.
The role is permanent and full-time. However, we will consider part-time applications.
About Us
The Autism Centre of Excellence at Cambridge (ACE) exists to make a big difference; by funding and commissioning world-leading research, delivering projects which directly impact the lives of autistic people, and campaigning to achieve change..
How to apply
Closing date for application is 5pm on Friday 26 April 2024.
To apply please email an up-to-date CV and cover letter to apply.
We welcome applications from anybody who believes they have the required skills for the role, including autistic and other neurodivergent people. We recognise that autistic and other neurodivergent people can bring specific skills, strengths, and interests that add value and diversity to any team.
We want your recruitment experience to be positive. Please contact us to request any adjustments you need for the application or interview process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Springfield Advice & Law Centre is a community based legal practice and a registered charity. We were formed in 1982 when we were set up to serve the mental health community. We are based mainly on the site of Springfield University Hospital Mental Health NHS Trust. Springfield Law Centre is unique as a working model of a health justice partnership.
We are seeking a for a new Director & Head of Legal Practice to take forward this unique, niche Law Centre. There is an opportunity for expanding the work of the Law Centre and showcasing the worth of health justice partnerships.We are looking for an energetic and compassionate lawyer with a broad experience of either housing or community care casework and representation, who is capable of being a legal aid category supervisor in either area, who has the confidence to lead the team and to develop it so that we can continue to make a real difference within the community.
Qualifications and experience
- 5 years’ PQE qualified lawyer, with demonstrable experience of management at a senior level.
- Ability to meet the supervisor for the Legal Aid Agency contract in either housing or community care.
- A track record of implementing and managing change.
- A track record of leading and motivating others demonstrating strong people skills.
- A track record of innovation and problem solving.
- Appropriate skills and experience that demonstrate an ability and commitment to manage staff effectively. This should include support, supervision, and appraisal and performance management.
- Appropriate skills and experience to effectively handle and manage complaints.
- Experience of managing a Legal Aid Agency Contract and Legal Help matters, with billing targets.
- Ability to bill all types of legally-aided work and to report to the Legal Aid Agency.
- Ability to manage a varied caseload of sufficient, appropriate matters to meet the billing target in place.
- Ability to draft appropriate documentation in your specialist area of law.
- Experience of giving successful training or talks, for example giving presentations, or
- representing clients before Courts or Tribunals.
- Skills
- Ability to take an active role in, leading the direction of the Law Centre, developing new strategies and raising profile.
- Ability to manage the Lexcel Quality Mark and ensure that systems and standards are maintained across the organisation so that audits are passed.
- Ability to understand the financial viability of the Law Centre.
- Ability to report effectively to funders and to monitor progress against grant funded projects.
- Commitment to equality and diversity as set out in the principles and policies of the Law Centre.
- Ability to be self-servicing: you will be expected to manage most of your own typing, filing and billing of Legal Help/Aid cases to comply with LAA requirements.
- Ability to prioritise your workload with minimum supervision.
- Excellent communication skills: you must be able to relate well to colleagues, clients and third parties, in person, in writing and on the telephone, despite the pressures of the role.
- You must be very well organised, with excellent ICT skills, in order to work well under pressure without compromising standards.
- Ability to work flexibly and outside regular office hours including attending and reporting to the trustees on the progress of the Law Centre.
Consideration will be given to requests for flexible or family friendly hours of work to include job share, part time working or specific proposals. The Management Committee consider the range and number of duties to be a full-time role and that any reduction from a full-time role will result in a division of duties to accommodate all aspects of the Law Centre’s needs and aspirations.
The client requests no contact from agencies or media sales.
Hours: 22.5 – 37 per week (part time or full time, depending on experience)
Responsible to: Law Centre Manager
Applications closing date: 29 April 2024 (9.00am)
Reserved interview dates: 7 – 8 May 2024
Are you an experienced caseworker with an excellent knowledge of welfare benefits law? Could you support our welfare benefits team?
North Yorkshire Citizens Advice and Law Centre has an exciting new role available for a Welfare Benefits Supervisor. This role would suit someone who meets the Legal Aid Agency’s supervisor standards. You will be responsible for supporting our welfare benefits projects and helping the team of advisers to provide high quality advice and deal with cases from our generalist service right through to representation at tribunal and court.
The successful candidate will be an effective communicator with an ordered approach to casework and the ability to motivate a diverse team.
Our service is in demand like never before and our goal is to help everyone find a way forward, whatever problem they face. If you are looking for a rewarding role, then this could be the perfect opportunity for you.
This position can be undertaken as a hybrid role with at least 2 days per week based in your choice of one of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton).
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE EUROPEAN LEGAL SUPPORT CENTRE
ELSC is an initiative of the Palestinian NGO Network, comprising 200 Palestinian civil society organisations, developed in response to the widespread repression in Europe of advocacy for Palestinian rights. Founded in January 2019, we provide free legal advice and assistance to individuals who face unjust smears, disciplinary investigations, criminal sanctions and other repressive measures aimed at shrinking the space for Palestinian rights advocacy in mainland Europe and Britain. Some of our public legal wins in Britain of the past four years can be read here: https://elsc.support/our-work-in-the-uk.
We are “movement lawyers”. In every case we take on, we are accountable not only to the individual client but also to our civil society partners in Britain; and we work hand in hand with local stakeholders in the movement, from trade unions to civil liberties groups. We aim to defend and empower the movement to organise for justice without fear of repression.
ABOUT THE ROLE
The Associate Solicitor will lead our legal team in Britain and oversee our cases in England and Wales.
The role requires a qualified solicitor with experience of running litigious cases. Our main practice areas in Britain are: (i) public law and human rights; (ii) employment and discrimination and (iii) defamation law. The post-holder will have particular expertise in one of these areas. Our cases also involve data rights, freedom of information, criminal law, actions against the police, charity law, education law, international humanitarian law, and immigration issues.
The post holder will manage a growing team that consists of a Legal Officer and a Junior Legal Officer. In addition, our country teams have advocacy and communication officers and researchers who monitor anti-Palestinian racism.
JOB DESCRIPTION
Duties and Responsibilities
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Oversee all litigious and advisory casework in Britain alongside our junior legal staff and legal network. Provide expert legal advice and representation, to individual clients and movement partners.
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Manage our legal officers, providing training and feedback to them as appropriate. Collaborate closely with our legal network of solicitors and counsel with the goal of strengthening the wider movement.
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Develop and advance new legal strategies for challenging state and non-state repression of advocacy for Palestine in consultation with our legal network, national partners and experts.
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Support the development of effective advocacy campaigns to increase the impact of litigation outside the courtroom.
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Support ELSC’s outreach and public engagement initiatives.
PERSON SPECIFICATION
Required experience, knowledge and skills
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3 years + post-qualified experience (PQE) and admitted to practise as a solicitor in England and Wales.
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Experience leading on a variety of contentious and non-contentious matters, particularly in public, employment and/or defamation law.
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Excellent written and oral communication skills, with the ability to provide clear and concise legal advice on complex issues in a comprehensible and appropriate format.
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An ability to engage with the law critically and develop strategies that serve broader political objectives. Track record of collaborating well with other lawyers, academics and civil society organisations.
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Excellent client care skills, particularly in relation to vulnerable or marginalised clients.
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Experience in a role which requires coordination of multiple projects and/or workstreams concurrently, and the ability to manage relationship with partner organisations, coalitions and counsel.
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High level of English-language proficiency.
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Commitment to the Palestinian liberation and solidarity movement.
Desirable experience, skills and knowledge
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Dual-qualified in Scotland and/or Northern Ireland.
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Ideal candidate will already have LAA Supervisor status or meet the requirements to do so
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Experience working with campaigning and advocacy organisations.
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Experience with management and organisational development.
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Understanding of and experience working with a variety of local, national, and international jurisdictions, including those governed by common law or civil law.
OTHER REQUIREMENTS
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Demonstrate a commitment and sensitivity to the ELSC aims and objectives
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Commitment to anti-racism, anti-discriminatory practice and equal opportunities.
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Willingness to travel and work occasional unsocial hours as required.
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Abide by all organisational policies, codes of conduct and practices and legal requirements.
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Treat with confidentiality any personal, private, or sensitive information about individual organisations, clients, donors and supporters, staff, and projects.
We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability, LGBT or relationship status, pregnancy and maternity, race, religion and belief, sex, or social class. We particularly welcome applications from Palestinians and those who identify as part of the Palestinian diaspora.
ELSC recognises that applicants from marginalised communities are less likely to apply for jobs if they do not fulfil every single qualification. We encourage you to consider applying even if you do not meet every attribute listed. Our priority is to find the right candidate for the position.
You will provide support to our Cost-of-Living Crisis Clinic Consultant to co-ordinate the efficient service delivery of our busy Cost-of-Living Crisis Clinics, used by clients who need assistance to make successful applications for: welfare benefits; social housing; lower utility and broadband tariffs; and crisis and general grants. You will work with a wide range of people internally and externally, providing support and supervision to volunteer advisers and helping clients.
You will be a confident communicator who will have the right blend and balance of strong administration skills with excellent interpersonal and customer-facing skills and legal knowledge, working for a charity supporting and enhancing the lives of people in the local community.
This role is central to Westway Trust’s commitment to deliver activities and events to the benefit of the North Kensington community. You will also work from and help to co-ordinate the delivery of our Cost-of-Living Crisis Clinic at our outreach site, St Luke’s Community Centre, EC1V.
Key responsibilities of the role include but not limited to:
General Duties
- Being the initial point of contact; receiving calls and emails from clients and referring agencies, , and booking client appointments in an efficient and timely manner
- Setting up and clearing away after Cost-of-Living Crisis Clinic sessions, (currently, Tuesdays, at St Luke’s Community Centre, 90 Central Street, Islington, EC1, and Wednesdays at Westway Trust, 1 Thorpe Close, Ladbroke Grove, W10). Sessions start at 9.00am and finish around 1.00pm
- Meeting, greeting and orienting (showing where the facilities are and H&S guidance) clients and volunteers
- Triaging clients on to our database and referring clients who are out of scope to other relevant organisations
- Assisting clients to complete online and paper forms both face-to-face and remotely
- Liaising in a positive manner with our stakeholders, eg. clients, other teams within Westway Trust, our funder, a City Law firm, and our hosts, Westway Trust and St Luke’s Community Centre
- Responsibility for monitoring our work, completing simple reports, writing case studies, making sure volunteers complete their data entry after advising clients, and running case management statistics using AdvicePro, our case management system) (training on AdvicePro will be provided)
- Recruiting, inducting, training and supervising volunteers both corporate (from the City) and lay (students and local residents)
- Casework; writing up case notes about clients helped
- Attending relevant meetings and training and keeping resources up-to-date
- General administration including: photocopying, scanning and record keeping, and coordinating the general day-to-day activities of the Cost-of-Living Crisis Clinics
- Effectively contributing to make our Cost-of-Living Crisis Clinics high performing in line with the values of Westway Trust
Appeals & Representation Duties
Responsibility for our legal appeals representation service, including:
- Triaging clients, including reading appellant’s hearing bundles to assess the merits of their case
- Case management of appellants’' appeal cases, (ie, smooth management of appellants' cases from inception to post-hearing)
- Attending hearings
- Guiding and case managing lawyers/law students on applications for leave to appeal/set aside to the Upper Tribunal/Judiciary, (from the Lower Tribunal). Full training will be given
Qualifications: You will have or be working towards a law degree or equivalent.
Knowledge and Experience:
- A good understanding of the law in any jurisdiction
- Experience of providing an efficient, customer focused service, with a personable and collaborative approach and ability to provide, develop and maintaining friendly positive relationships with customers, staff, volunteers and other stakeholders
- Good time management and organisational skills
- Excellent administrative skills
- High level of IT skills. Experience of using Microsoft Word, Excel and PowerPoint and database software (we use AdvicePro)
Personal Skills:
- Good people management/awareness skills
- Good communication and presentation skills, orally and in writing.
- Ability to work independently and on own initiative with minimum supervision
- Ability to work as part of a team in a multi-cultural and diverse environment
- An inquisitive mind and good problem solver
- Interest in civil law
- Good memory and research skills
- Demonstrable understanding and commitment to equality, diversity and inclusion
Connections to/understanding of North Kensington or the surrounding area is highly desirable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.
Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.
to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.
Please download the job information pack and send your CV and a covering letter to recruitment that explains how your skills meet the job description.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yeldall Manor is a recovery centre, supporting men with addiction problems to heal, transform and thrive. We are a healing community with a holistic approach and Christian foundation. We are situated in the countryside near Reading.
If you have catering skills, certification in food safety and hygiene (or willingness to gain this), and the ability to encourage, motivate and challenge, you could be the person we are looking for to join our friendly staff team.
As a cook, alongside the existing post-holders, you would take responsibility for the day-to-day running of the kitchen, working together with our residents themselves to provide lunch (up to 50 people) and dinner (up to 25 people). We are looking for someone who can work approximately one in two weekends and occasional weekdays. No evenings.
This rewarding role includes:
· Ensuring that nutritious meals are provided, and that food hygiene and Health and Safety protocols are adhered to
· Supervising residents allocated to the kitchen, providing meaningful and positive work for them
· Supporting residents by interacting with them and encouraging them in their recovery and Christian faith
Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian (in accordance with Schedule 9 of the Equality Act 2010). This position is subject to a satisfactory criminal records check or enhanced DBS check. If you are in recovery, a minimum of two years’ demonstrable clean time is required.
Yeldall wants all those affected by addiction to heal, transform and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
NHS Covid Pass
The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: Counselling Support and Development Manager
Responsible to: Head of Counselling
Location: Norwich and Great Yarmouth
Hours: 30 Hours Per Week
Salary: £33,000 per annum FTE (pro rata to 30 hours per week)
What are we looking for?
Sue Lambert Trust are looking for a resilient and experienced counsellor ready to take on the challenge of a leadership and management role within an organisation passionate about offering a kind, safe and supportive therapeutic service to survivors of sexual abuse and violence. In this role you would be responsible for the professional development of our team of counsellors as well as supporting both trainee and experienced counsellors in their work with us.
Background Information:
Sue Lambert Trust provides kind, safe, supportive help for people who have experienced sexual or domestic abuse at some point in their lives.
We provide free, specialist support that enables people to recover, heal and build resilience to face the future. Our support is organized around a three-phased trauma informed approach.
Phase One Groundwork is designed to support clients with practical issues as well as providing stabilisation in preparation for counselling. Around 200 clients per year access this service.
Phase Two Counselling is the core provision and is delivered by 50+ trained counsellor volunteers working with around 300 clients weekly.
Phase Three aims to build resilience and includes interventions such as self-help groups.
We are funded by the Office of the Police and Crime Commissioners Office, Ministry of Justice, National Lottery and several local and national Trusts and Foundations.
With the launch of a new strategy to guide us through to 2026 it is an opportune time to be joining an organization that is ambitious in its support for its clients.
Job Title:Counselling Support and Development Manager
Responsible to: Head of Counselling
Job purpose:
- To ensure that all counsellors and staff are provided with the skills and knowledge to deliver and develop Sue Lambert Trust services.
- To support the Head of Counselling to manage a team of staff and counsellors in delivering effective, safe and quality counselling and other appropriate therapeutic services.
- To support the Head of Counselling in the development of clinical services, and work collaboratively with the Service Support and Development Manager to implement Trauma Informed Practices (TIP)
- To support the Head of Counselling in creating a safeguarding culture throughout the organisation.
Main responsibilities:
Operational Delivery
1. To develop and lead a needs-based plan for the learning and development of the counselling team aligned with Sue Lambert Trust strategy.
2. To organise and manage trainee counsellor placements, working in partnership with counsellor training providers to support and develop trainees in their ongoing training.
3. To act as the Senior Counselling Lead for all trainee counsellors, undertaking case management monthly
4. To work collaboratively to develop and support the implementation of consistent working practices across our sites with a focus on our Great Yarmouth office.
5. To lead on the development and training of a dedicated team of EMDR practitioners.
6. To act as one of the designated safeguarding leads within the organisation, providing support to Senior Counselling Leads and counsellors
7. To deputise for the Head of Counselling as and when required
Service Delivery
1. To provide one to one counselling and other therapeutic services as appropriate in line with the policies and requirements of the organisation
2. To ensure a skilled clinical team can deliver initial assessments, review and top-up calls, effective allocations, and any other services as directed.
3. To line manage the Senior Counselling Leads based in Great Yarmouth
4. To lead on best practice in clinical service delivery as outlined by BACP guidelines and statutory and regulatory requirements throughout the organisation.
5. To liaise where necessary and appropriate with external supervisors to support counsellors and clients.
Service Development
1. To ensure the clinical team collect client outcome measures and experience of service feedback to inform the ongoing development of the organisation.
2. To lead on recruiting, interviewing, inducting, and training new volunteers and trainees
3. To lead on clinical development within the counselling management team working alongside the Service Support and Development Manager to ensure quality of policies and procedures is client centred and trauma aware.
4. To lead on the development of our services ensuring they are accessible to all our users, monitoring and implementing practices that reflect our ongoing commitment to Equality, Diversity and Inclusion (EDI)
5. To champion developmental change in our service delivery and provide support and training to enable this
Other Duties
1. To maintain a physical presence across our offices, working to a flexible principle of a 60/40 split between Great Yarmouth (60%) and Norwich (40%)
2. To work within the policies and procedures of the organisation
3. To work to the principles of equality and diversity within all aspects of the organisation
4. To promote the work of Sue Lambert Trust to stakeholders as and where applicable
5. Any other duties as commensurate with the role
PERSON SPECIFICATION – Counselling Support and Development Manager
Qualifications:
1. Minimum Diploma level qualification in counselling
2. Minimum 450 hours clinically supervised counselling experience
3. Achieved or working towards BACP accreditation.
Skills/knowledge required:
1. Experience of planning and implementing a needs-based training and development programme for a team
2. Experience of working and understanding the needs of trainee’s and volunteers within a service
3. Experience of working in a client focussed multi disciplinary service
4. Experience of implementing quality standards and training across teams of staff, volunteers and trainees.
5. Experience of implementing and managing change
6. Current ongoing and proven counselling experience within an organisation
7. A deep understanding and empathy with people who have experienced trauma particularly in relation to sexual violence and abuse.
8. Exceptional communication skills, both verbal and written, with proven ability to communicate with a range of different people
9. Clear understanding of the person-centred counselling approach and/or EMDR or Somatic therapy, within the context of a person centred service.
10. Experience in working with other agencies and stakeholders
11. Experience of managing and implementing processes to collect and analyse evidence of the impact of services on clients e.g. outcome measures and experience of service questionnaires
Personal Attributes
1. Collaborative and enabling
2. Dynamic / solution focussed approach
3. Ability to work well within a team and across different disciplines and counselling modalities
4. Ability to work on own initiative and to lead diverse teams
5. Good negotiation skills
6. Ability to motivate and manage people, displaying clear leadership when and where required.
Other requirements:
1. Ability to work flexibly with occasional unsocial hours
2. Ability to commit to working across multiple venues
3. Full driving licence or ability to travel at alternative locations in the county (for which reasonable expenses will be paid)
4. To attend clinical supervision as required by BACP
Application process
To apply, please send an email (email address can be found on our website) including:
· an up-to-date CV
· a covering letter addressing all the requirements in the person specification
Closing date for applications is 9am Thursday 9th May.
The client requests no contact from agencies or media sales.