Centre team supervisor jobs

The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.

The role

You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver impactful training to both advisers and employers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' claims, while contributing to systemic change.

About you

We seek a qualified solicitor or barrister who shares our commitment to employment justice, and who has:

● Two years+ of experience practising employment law in the UK;

● Excellent analytical skills with ability to conduct legal research

● Excellent case management skills

● Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress;

● Experience in developing and delivering training or professional development materials - desirable

● Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

To apply pease download the job description for full responsibilities and complete person specifications. Please send your CV and Cover Letter by Sunday, 19th April 2026and don’t hesitate to reach out with any queries about this opportunity.

Yeldall Manor is a Christian recovery centre for men overcoming drug and alcohol addiction. We’re looking for a caring, motivated person to help maintain a clean, comfortable, homely environment while supporting residents as they rebuild their lives.

In this rewarding position, you will help ensure the cleanliness of our buildings while working alongside our male residents who are recovering from drug and alcohol addiction. Although you will sometimes carry out practical cleaning tasks yourself, a key part of your role is to support, motivate and guide residents as they take responsibility for the majority of the cleaning as part of life in community.

You will need strong interpersonal skills, a calm and encouraging approach, and the confidence to set and uphold consistent standards. As a CQC‑registered centre, excellent hygiene is essential, and we aim to maintain a warm, family‑style atmosphere where everyone feels valued and at home.

Yeldall Manor is a Christian organisation, and every member of staff plays a part in supporting residents on both their recovery and spiritual journeys. This role therefore has an occupational requirement that the successful candidate be a committed and practising Christian (in accordance with Schedule 9 of the Equality Act 2010).

Yeldall Manor is committed to safeguarding the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.

Hours and benefits:

• Permanent position
• 24 hours per week (some flexibility available within the standard working week)
• Lunch provided daily with the residents
• 25 days annual leave plus Bank Holidays (pro rata) rising to 30 days after three years' service
• Full details available in the job description

Application:

If you are mature, motivated and caring, with practical skills and a heart to see people overcome substance misuse, we would love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the attached job description and person specification and respond to the additional question about your Christian faith.

Based in Scarborough or York offices with frequent travel across North Yorkshire

Ref: TMW-261

Are you a dynamic, target-driven and collaborative individual with a proven record of providing inspiring and effective management to teams?  Do you have experience of engaging with people who have complex needs?

If so, St Giles Trust is looking for a highly motivated Women’s Service Team Manager to manage a new service which will consist of a dispersed team working across two women’s centres and two mobile projects.

Due to the nature of the service, the role is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post. 

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About the Service
The Women’s Alliance Service is a new service which will provide person-centred support to women and girls addressing a range of issues holistically from early intervention and prevention, diversion from the Criminal Justice System, crisis support and move on opportunities such as volunteering placements.  

About this key role

You will coordinate the delivery of services across two Women’s Centres and two mobile projects ensuring safe, effective and well-organised operations. Managing a team of 8 caseworkers, you will oversee staffing, provide regular supervision and caseload reviews, and support the team to meet performance targets and deliver high-quality, person-centred support.

You will work closely with Liberty Links steering groups and the Whole System Approach network to plan service delivery, attend contract meetings and report on performance. Building strong partnerships with statutory and voluntary organisations will be key to promoting referrals and joined-up working,

What we are looking for

• Proven experience of managing and supervising staff to deliver services against KPIs, targets and quality standards.
• Experience of working with people with complex needs, including those who may be reluctant, distressed or challenging to engage.
• Demonstrable experience of multi-agency working and building effective partnerships.
• Knowledge of trauma-informed practice and how to apply it in both service delivery and team management.
• Understanding of the barriers faced by individuals with complex needs and awareness of relevant support services.  
• Strong coaching and mentoring skills to support staff performance and development.

Please note: this role requires the successful candidate to have a full UK driving licence and own transport. Vetting process will be in accordance with the Non-Police Personnel Vetting (NPPV) and will also include Enhanced DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please visit our website.

Closing date: 9 am on 13 April 2026. Interviews:  w/c 20 April 2026

Empowered Living Team Coordinator

Salary: Band 5 £18,341.64 - £22,327.60 per annum inclusive

Contract: Permanent, part-time, 18.75 hours per week

About the job role

An exciting opportunity has arisen as an Empowered Living Team (ELT) Coordinator at St Joseph’s. You will work as a key member of a committed and creative Therapies team, which offers innovative, holistic and person-aligned care and support to people with palliative and end-of-life care needs, and to their families and caregivers.

The post holder will provide coordination for, and service development of, the Empowered Living Service. This community-based service provides outstanding person-centred rehabilitative enablement for people living with a palliative diagnosis. Following a joint professional assessment, a detailed programme of patient-led goals is enabled and supported by a trained ELT volunteer in the patient’s own home. Volunteer recruitment, training, patient matching and regular support group/1-1 supervision is led by the ELT coordinator.

About you

• A skilled professional with experience in health and social care, education or community development.
• Experience of multi-disciplinary working in community rehabilitation settings.
• Experience working in an education or support role in relation to volunteers.

About us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

We can offer you:

• Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
• Development of specialist palliative care treatment skills.
• Opportunities and support to advance your communication around challenging topics such as death, dying, and loss.
• Exemplary multi-professional working with commitment to holistic care.
• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. 

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: Sunday, 12th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Purpose

Our Immigration Team works closely with Birmingham City University (BCU) to run the Immigration Law Student Clinic, a key source of free accredited immigration advice for people in Birmingham who cannot afford legal support.

The role involves supervising students as they research and prepare legal advice, coordinating day‑to‑day clinic activity, and supporting casework within CELC’s immigration team. You will recruit, train, and mentor students, ensuring they have an excellent student experience and helping them develop practical legal skills while ensuring clients receive an excellent service.

Responsibilities

Working closely with Birmingham City University the Law Clinic Supervisor will:

• Recruit and select students for involvement in the clinic
• Undertaking inductions with new students, in line with the Law Centre's Clinic practices ,including training on CELC systems and processes
• Develop and maintain student training manuals, policies, template letters, referral forms etc.
• Assess client cases prior to allocation to students
• Manage overall clinic calendar, allocating client cases to students
• Supervise all elements of student work, providing guidance to ensure accuracy and quality of research undertaken and advice provided
• Maintain accurate records of student inductions and supervisions
• Sign-off and submittance of applications
• Advise students to access other CELC teams for legal guidance where necessary e.g. family law, employment, housing etc.
• Create a positive and nurturing environment for students to learn practical casework skills  
• Monitor and report performance of the clinic to CELC and Birmingham City University
• Work positively with the Law Centre’s Clinic Lead and the other clinic leads in delivering the overall partnership and wider clinical legal education

· Ensure that the Clinic is run in line with the Team’s priorities and the strategy and priorities of the Law Centre

• Undertake professional development to ensure legal expertise is current and up to date

The Law Clinic Supervisor will also:

• Demonstrate their commitment to the aims and principles of CELC
• Abide by policies and procedures as set out in the Office Manual and Staff Handbook
• Attend Immigration and all CELC team meetings and away days
• Contribute towards the effective daily running of CELC
• Undertake any other task reasonably required within the context of the post

Person Specification

Essential

• A non-judgmental attitude and commitment to social justice and the aims of CELC

• One or more of the following professional qualifications: IAA registration at L2 or above, qualified solicitor, qualified barrister, Senior caseworker accreditation with the Law Society Immigration and Asylum Accreditation Scheme.

• Experience in the delivery of legal support to clients
• Experience in supervising and developing others
• Excellent organizational skills with the ability to manage multiple tasks and

provide realistic timescales for completion

• Ability to work sympathetically and effectively with a wide variety of individuals i.e. clients, students, and stakeholders
• Ability to work well with others, be polite under pressure and to work as part of a team
• Self-motivated - able to work independently and on own initiative
• Excellent oral and written communication skills
• An understanding of the importance of confidentiality
• Experience of using IT systems including Microsoft Word, Excel and Outlook

Desirable

• Experience of designing delivery of training to individuals and groups
• Experience of working with students
• Experience of working with the public and in a busy and demanding environment
• Experience of using a case management system
• Experience of using Microsoft Teams and SharePoint  

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

About us

VCKC enables people to develop skills, knowledge, confidence, and positive relationships through rewarding volunteering. We enable people to improve and maintain their health, find paid work where that is one of their aims, and increase their independence. 

VCKC helps local community organisations to recruit and manage volunteers to provide their vital services, while also ensuring placements are accessible, inclusive and safe, and that volunteers have a good quality experience that responds to their volunteering goals. 

Main Purpose of Job

We are seeking a part-time Communications and Impact Officer to help us promote volunteering opportunities and communicate the impact of our work across Kensington & Chelsea.

This role will lead on impact communications, storytelling, and digital content, ensuring that funders, partners, and the public clearly understand the difference volunteering makes in our community.

You will create engaging content across multiple channels, including social media, VCKC’s website, impact reports, case studies, and funding communications. You will also support colleagues in communicating the impact of their programmes and promoting them effectively by turning data and evidence into compelling narratives, case studies, and marketing materials.

Key duties

• Create engaging communications and digital content to promote volunteering opportunities

• Produce impact reports, case studies, funder updates, and website content

• Manage and grow engagement across social media and VCKC’s website

• Translate data and evaluation insights into clear, accessible communications

• Maintain consistent branding, messaging, and storytelling across the organisation

• Support colleagues with impact narratives for funding bids and external communications

• Monitor communications performance and maintain simple systems for communications data and reporting

Please refer to the job description for further information. 

In your CV and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. 

Interviews will be held in person at VCKC’s office on Friday, 17 April. Interview questions and tasks will be shared with shortlisted candidates in advance. 

Information session: For a chance to find out more about our organisation, the role, join our webinar and Information Session on Thursday, 26 March, 1.30 - 2.30. 

Please click the ‘Apply now’ button to access the full application instructions, including the sign-up link for our Information Session and how to contact us for any queries about the role.

Details of how to join our Information Session are below on Thursday, 26 March, 1.30 - 2.30:

VCKC - Communications and Impact Officer Information Session

Time: Mar 26, 2026 13:30 London

Join Zoom Meeting

https://us02web.zoom.us/j/87411999357 

Meeting ID: 874 1199 9357

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https://us02web.zoom.us/meetings/87411999357/invitations?signature=08gTtNso79VhCDxRyElw1pTMw4B9eg4Ro0VF32WCuLg 

The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who experience mental health issues and socially isolated.SLT was created to be radically different from other mental health charities – uniquely accessible, inclusive and community-embedded. You will be joining a small friendly team, where we care about staff wellbeing.We believe in trusting the expertise of our staff and giving them the freedom to thrive with regular help on hand when needed. 

We support over 500 adults per year through social groups -creative arts, nature-based activities, wellbeing workshops and peer support.90% of participants report improved mental health and wellbeing. 

Why Join Us?  
This is an opportunity to play an important role in a small but impactful charity.  Your work will directly enable adults experiencing isolation to access safe, creative and life-affirming activities. Perfect for someone who thrives in a small charity where you can see the impact of your work every week. 

Who we are seeking 
We are seeking a Fundraising Manager, who enjoys writing grant applications and building strong relationships with supporters. Working closely with the Chief Executive, you will have a primary focus working on our trusts and foundations pipeline, while generating around 10% of total income from other sources. We are realistic what is possible in 21 hours per week! 

We are seeking a fundraiser who combines: 

• A strong track record securing trust and foundation income 
• Excellent bid-writing skills 
• Experience generating income beyond trusts (corporate, community or individual) 
• Comfortable working autonomously in a small team 
• Experience in a mental health organisation or small charity is desirable but not essential.

Summary role description 

Reporting directly to the Chief Executive, you will: 

Lead Trusts and Foundations Income 

• Develop a pipeline of grant funders to apply to. 
• Write compelling, high-quality applications.. 
• Deepen funder relationships to secure repeat grants. 

Raise income from other sources 

Work with the Chief Executive to generate income from other sources with a realistic and achievable target of 10% total income via:

• Corporate partnerships in Islington, King’s Cross tech, creative industries and the City. 
• Community and individual giving, especially among affluent local residents. 

Build sustainable systems to support fundraising 

• ​Strengthen stewardship journeys including donor tracking systems and explore use of AI tools. 
• Contribute to fundraising communications and our profile-building. 

Why this Role is Different 
You will be stepping into an organisation in a strong position to build on: 

• Multi-year funding security (63% of next year’s income already secured through multi-year grants, 4 months’ free reserves, annual income circa £250k). 
• Trusted funders include City Bridge Foundation, Garfield Weston, Sport England and leading City Livery Companies. 
• Strategic Plan 2024–28 with clear goals. 
• Excellent impact measurement systems. 
• A highly experienced Chief Executive with 30 years in the charity sector. 
• A collaborative and supportive team, who understand fundraising is everyone’s responsibility. 

What You’ll Gain 

• Real autonomy and ownership 
• 25 days’ annual leave plus bank holidays
• Occupational pension scheme 
• Hybrid and flexible working arrangements
• Access to training and development opportunities 
• Supportive management culture 
• A genuinely collaborative, values-led culture 

Location
Based at Jean Stokes Community Centre, Islington (5 minutes by bus from King’s Cross) 

Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements for this purpose with minimal use of AI.This helps us to better understand your authentic voice, skills and motivation for this role.Thank you. 

This post is subject to an Enhanced DBS check and two satisfactory references. 

We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.The more inclusive we are, the more we can achieve. 

Deadline for applications: Sunday, 5th April 2026 at 12midnight
Interviews: Monday, 20th April 2026 
Estimated Start:June/July 2026 

Hearing Dogs for Deaf People – High Value Events Team Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Team Manager to lead the development and delivery of inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

With a strong focus on values-led, relationship-based fundraising, this role will provide strategic leadership to the charity’s new High Value Events function, bringing a consistent, high-quality approach to engagement, cultivation, fundraising and stewardship events. The post-holder will ensure that events are inclusive, mission-focused and deliver strong return on investment, building long-term commitment among principal and major donors, trusts and foundations, corporate partners and senior volunteers.

The ideal candidate will be a strong leader with a background in planning and delivering high-value fundraising or engagement events generating £100k+. You will have worked with high-value supporters, including high net worth individuals, committees and senior stakeholders, and will have a strong track record of working to income targets and maximising fundraising return on investment. Excellent organisational and communication skills will be combined with the ability to engage and influence a wide range of audiences. You will be creative and proactive, with a collaborative and inclusive approach to work, alongside the ability to communicate impact clearly and compellingly.

This is an exciting opportunity to shape the direction of High Value Events at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
 

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 20th April, 9.00 am. 

The Business & Human Rights Centre, an international non-profit human rights organization, is seeking an experienced Human Resources Lead to support line managers on day-to-day people issues, recruitment and employee relations, making sure that people policies are compliant with national laws and regulations.

• Location: UK - majority work from home (with occasional attendance in London)
• Full or Part Time: Flexible full time or part time, with a minimum of 3 days per week (21 hours/week) 
• Fee: GBP 48,500-53,500 (the range is based on a full-time schedule; if part time, it will be prorated accordingly) 
• Contract type: 1 year contract  
• Closing date: 29 March 2026 
• To Apply: Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.

Responsibilities 

Reward 

• Co-ordinate the preparation, renewal and filing of contracts. Monitor and manage risks related to employment terms and conditions. 

• Assist in addressing issues involving benefits, leave, taxation, social security and immigration/domestic legislation requirements. 

• Provide HR
  support to the Resource Centre's four registered locations (UK - headquarters, Germany, USA, and Colombia), and the other locations where we have consultants. 

• Coordinate onboarding and exit processes for employees and consultants, including exit interviews, equipment and file handovers, and turnover of organisational assets. 

Employee Relations 

• Advise and work with line managers to manage employee relations in line with current legislation and best practice. 

• Co-develop resolution strategies to address concerns and grievances raised by the global team. 

Human Resource Policy and Systems 

• Work with the COO to continuously review, improve and update HR policies and systems in line with our values and legislation. 

• Ensure best practise in HR systems, databases and processes are maintained and monitored across the organisation. 

• Manage aspects of GDPR compliance relating to employees and consultants. 

Nurture Teams and Talent 

• With the COO, lead the development of employee engagement and retention strategies. 

• Assess learning needs across the organisation and collaborate with colleagues to develop and implement learning solutions and professional development for individuals and teams. 

• Support the performance management and review processes and work with line managers on the performance development plans of team members. 

Recruitment 

• Work with the recruiting manager to coordinate the employee and consultant recruitment process, including setting terms & conditions. 

• Organise job listings and interviews and support managers to provide a robust induction programme for appointees. 

Risk Management 

• Proactively identify risks within our HR policies and systems and develop strategies to mitigate them. 

Qualifications & skills 

• Commitment to our values and mission - essential 

• An HR professional with 5+ years of experience. - essential 

• Strong and up to date knowledge of UK employment law, employee related health and safety regulations and employee/consultant related GDPR
  legislation - essential 

• Ability to meet deadlines. Excellent planning, co-ordination and prioritisation skills - essential 

• Proven experience in developing and implementing human resource strategies and practices including recruitment, reward, contract administration, employee relations, learning and development, performance management, well-being, safeguarding and conflict management -essential 

• A collaborative and flexible approach, with outstanding interpersonal, and relationship-building skills. The ability to work effectively across cultures. - essential 

• Excellent verbal and written communication skills; fluency in English. - essential 

• Working towards a CIPD qualification/membership or equivilent – desirable 

• Preference for up-to-date and sound knowledge of EU and USA employment-related laws and health and safety regulations an advantage – desirable 

• Experience of supporting colleagues to develop a culture of diversity, inclusivity, and collaboration for remote teams around the world. -desirable 

• Experience with human resources information systems and with basic tools for online & remote work such as Microsoft Office, Sharepoint, and Teams. – desirable 

• Experience of diagnosing issues and designing and implementing organisation development solutions for a growing organisation – desirable 

• Knowledge of another language, especially Spanish, French or German - desirable 

About Camden People First

Camden People First is a user‑led organisation run by and for adults with learning disabilities. We promote independence, equality, and self‑advocacy across the London Borough of Camden. Our work centres on empowering people to speak up, make their own choices, and influence the services and policies that affect their lives.

This role supports our mission by helping adults with learning disabilities, build confidence, understand their rights, remove barriers and help them to take an active role in their community.

Role Purpose

To provide high‑quality, person‑centred advocacy for adults with learning disabilities, and neurodivergency in Camden. The Community Advocate helps individuals speak up, be heard, access services, challenge unfair treatment, and participate fully in decisions about their lives. The role also strengthens Camden People First’s presence in the community and supports our self‑advocacy groups.

As a Community Advocate, you will empower people to have a bigger voice, to be heard, and to be actively involved in decisions that affect their lives.

You will support individuals with issues including wellbeing and health, housing needs, accessing services, organising and attending meetings, and ensuring their rights are upheld.

Key Responsibilities

Advocacy & Empowerment

• Support adults with learning disabilities and neurodivergent) to express their views, wishes, and concerns in their own words.
• Provide independent advocacy during meetings, assessments, reviews, and care‑planning processes.
• Support people with a range of communication needs using accessible approaches (signs, symbols, photos, multimedia, etc).
• Help service users understand information and choices using accessible communication (Easy Read, plain English, visuals).
• Encourage and develop self‑advocacy skills so service users can speak up for themselves.
• Manage a caseload of up to 5 active cases at any time.
• Attend meetings and forums alongside service users.

Community Engagement

• Work in partnership with local services, including Camden Council Social Services, health providers, housing teams, and voluntary and community organisations.
• Promote the rights of people with learning disabilities across Camden.
• Support adults with learning disabilities to access community activities, employment, education, and social opportunities.

Casework & Representation

• Manage a caseload of individuals needing one‑to‑one advocacy.
• Attend multi‑agency meetings (such as MASH) to ensure the person’s voice is heard and respected.
• Challenge decisions or practices that undermine an adult with learning disabilities’ rights, wellbeing, or independence.

Safeguarding & Rights Protection

• Identify and report safeguarding concerns in line with Camden People First policies and statutory guidance.
• Promote the principles of the Mental Capacity Act, Care Act, Equality Act, and Human Rights Act and other legislation.
• Ensure all advocacy is independent, confidential, and led by the person.

Administration & Reporting

• Keep accurate case notes, outcome records, and monitoring information.
• Contribute to service evaluation, member feedback, and quality improvement.
• Support the development of accessible information and Easy Read materials.

Internal Relationships

Reports to the Director, with caseload-only supervision by the Volunteer Caseload Supervisor.

Essential Skills & Experience

• Level 4 Independent Advocacy qualification
• Experience working with people with learning disabilities or other vulnerable groups.
• Strong communication and interpersonal skills, including accessible communication methods.
• Understanding of relevant legislation (MCA, Care Act, Equality Act).
• Ability to build trust, maintain boundaries, and work in a user‑led environment.
• Confident in challenging decisions and advocating assertively but respectfully.
• Commitment to co‑production and working alongside self‑advocates.

Desirable Skills

• Experience in advocacy, social care, community development, or peer‑support settings.
• Knowledge of Camden’s local services and community networks.
• Experience producing Easy Read materials or using tools like photosymbols
• Understanding of user‑led organisations and the social model of disability.

Personal Qualities

• Empathetic, patient, and genuinely person‑centred.
• Passionate about equality, rights, and inclusion.
• Organised, reliable, and able to manage competing priorities.
• Comfortable working in a lively, member‑led environment where lived experience is central.

Vacancy: Day Care Officer – Age UK Camden Day Care Centres

Are you passionate about supporting older people and making a meaningful difference every day? At Age UK Camden, we believe in kindness, courage, justice and hope, and we are looking for compassionate individuals to join our Day Care Centre teams.

Current Opportunities

Role 1: Day Care Officer (Permanent, Part-Time – Kings Cross)
25 hours per week (5 × 5-hour shifts), Monday–Friday
Salary: £19,240 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)

Role 2: Day Care Officer (Permanent, Part-Time – Hampstead)
25 hours per week (5 × 5-hour shifts), Monday–Friday
Salary: £19,240 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)

Role 3: Day Care Officer (Fixed-Term Maternity Cover, Part-Time – Kings Cross)
15 hours per week (3 × 5-hour shifts), Wednesday–Friday
Salary: £11,544 per annum (pro-rata based on £26,936 for a 35-hour contract including London Weighting)

About the Role

Our Day Care Centres – Great Croft (Kings Cross) and Henderson Court (Hampstead) – support older people with complex needs, including those living with dementia.

As a Day Care Officer you will:

• Support group activities such as arts, music, quizzes and gentle exercise

• Assist with personal care and mobility

• Support clients living with dementia using person-centred approaches

• Help with daily centre activities including serving meals and preparing activity spaces

• Build positive relationships with clients, families and colleagues

About You

We are looking for people who are:

• Friendly, caring and empathetic

• Reliable and flexible team players

• Good communicators who enjoy working with older people

• Patient, calm and supportive

No formal experience is required as full training will be provided.

Staff may occasionally be required to work across both centres, so the ability to travel to Kings Cross and Hampstead is essential.

How to Apply

To apply, please complete the attached application forms.

Please indicate which role(s) you are applying for.

Why Age UK Camden?

• London Living Wage Employer

• Pension scheme with employer contributions

• Blue Light Card discounts

• Health cash plan

• Employee Assistance Programme

• Training and development opportunities

Join our team and help make a real difference to the lives of older people in Camden.

We are looking for a passionate Disabled person to join our organisation as a Trainee Caseworker. 

Hours: 21-28 hours per week (flexibility around working hours/pattern)

Trainee Salary Band: £24,720 - £28,840 (pro rata and per year)

Start Date: 1 May 2026 or as soon as possible thereafter

Location: Hybrid (Home and Vestry Hall, Mitcham)

Contract Type: Fixed term until 1 May 2027.

Over one year, we will train, develop and coach an individual to build skills to provide casework support relating to health, welfare benefits, grant applications, discretionary travel, housing, aids and adaptations and/or adult social care.

The role will support our accredited Information and Advice Service and Speaking Up Service. 

Previous experience is not essential but a passion to fight for justice and an interest in learning and developing your skills, knowledge and practice is. 

The role

As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.

You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards. 

This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.

This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.

To succeed in this role, you will be:

• Resilient and calm under pressure

• A strong communicator and confident decision-maker

• Flexible and proactive in a fast-paced and evolving environment

• Organised, responsive, and capable of leading others through change
   

You’ll also bring experience of delivering advice and working with diverse client groups.

The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.

Role profile

Team Leadership & Line Management

• Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners

• Conduct regular supervision, appraisals, and performance reviews.

• Support with recruitment, induction, and development for advisers and supervisors.

• Promote a culture of collaboration, learning, and inclusion.

Service Delivery Oversight

• Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).

• Monitor session flow and respond to operational pressures and safeguarding issues.

• Manage rota planning and resource allocation in response to demand.

Quality & Compliance

• Oversee quality assurance and ensure advice meets Citizens Advice standards.

• Conduct case checks, Independent file reviews, and support remedial action where needed.

• Promote continuous improvement and respond to client feedback or complaints.

• Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
   

 Technical Support & Guidance

• Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers

• Ensure technical knowledge is shared and updated across the team.

• Contribute to internal training and CPD activities.

Training & Development

• Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.

• Monitor attendance at refresher events and promote a learning culture.

• Liaise with internal trainers to coordinate support and capacity building across teams.

• Ensure own training and professional development is kept up to date in line with role requirements.

 Service Development & Data Monitoring

• Use data, KPIs and trends to inform improvements and plan service delivery.
  Support the development and implementation of new projects and funding bids.

• Engage with partners and stakeholders to extend service reach and impact.

Research and campaigns

• Assist with research and campaigns by providing information on clients' circumstances and current issues faced 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues and campaigns. 

  Person specification 

Essential: 

• At least 1 years’ experience supervising advice services or managing advice teams.

• Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).

• Proven ability to manage people and deliver operational leadership.

• Experience conducting case checks and applying Citizens Advice quality standards.

• Strong interpersonal and problem-solving skills.. 

• Have access to a vehicle and be willing to travel to locations across Doncaster 

• An understanding of local and national issues that may affect those accessing the service provision 

Desirable:

• Experience of building relationships with partners and external organisations 

• Experience of working within a community setting

• Proven experience of working towards and achieving targets and running funded projects 

• Experience of providing advice 

• Familiarity with Citizens Advice systems and service models.

In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.

Terms and conditions

• Full time salary £28,000 -  £31,700 per annum depending on experience

• Hours - 37 hours per week with some requirement for out of usual office hours remote supervision

• A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days. 

What we give our staff

We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.

At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:

• Access to the Cycle to Work scheme, promoting healthy, sustainable travel

• Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy

• A tailored induction and ongoing training, with opportunities for continuous professional development

• A collaborative, supportive team environment with regular peer support and knowledge sharing

The option to join our pension scheme through NEST, including employer contributions to support your financial future

Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.

Our values

We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.

We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.

We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.

3 things you should know about us

1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.

2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.

3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

How Citizens Advice Doncaster Borough works

We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.

We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff.  Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.

We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.

Overview of Citizens Advice

The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.

This role sits our network of independent charities, delivering services from

• over 600 local Citizens Advice outlets

• over 1,800 community centres, GPs’ surgeries and prisons

They do this with:  

• 6,500 local staff

• over 23,000 trained volunteers