Ceo team administrator jobs

Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.

TITLE: Administrator

CONTRACT TYPE: Open ended, part time 16 hours per week, flexible hours negotiable

REMUNERATION: £14.95 per hour, five weeks holiday (pro rata)

ORGANISATION: LimbPower

JOB BASED AT: Home based/ Surrey/ Kent (may include some travel)

REPORTS TO: Chief Executive Officer

POSITION OVERVIEW

To provide assistance to the CEO, Sports Development Officer and the LimbPower board.

MAIN TASKS & RESPONSIBILITIES

· To provide day-to-day administrative support for LimbPower

· To assist the CEO in all matters related to the management of the office functions

· To support the CEO and ensure the efficient running of the charity

· To appropriately collate and compile reports for board and committee meetings

· To assist with the preparation and circulation of papers for Board meetings

· To attend Board meetings and take well documented minutes to act as records

· To assist with logistics for meetings (booking facilities, accommodation, lunches etc.)

· To provide fundraising even administration support both in office and at events

· To collate the LimbPower Newsletter

ADDITIONAL RESPONSIBILITIES

· Disclosure and Barring Services administration

· Other duties as required, to ensure the smooth running of the business

WORKING RELATIONSHIPS

To develop and maintain strong and effective relationships all key organisations, partners and individuals ensuring continuing support for LimbPower, particularly:

· LimbPower board

· Sport England and commercial partners

· Health partners

· Disabled people

· EFDS and all NDSOs

NB. This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of the areas of activity you will be required to work and with consultation can be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION (ADMINISTRATOR)

RELEVANT SKILLS

Essential

· Good communication skills: written, verbal, and electronic forms

· Able to control a variety of tasks

· Event and time management

· Membership management

· Strong interpersonal skills

· Proficient in Microsoft Excel and Microsoft Word

· Confident using CRM Systems

· Flexible

KNOWLEDGE AND EXPERIENCE

Essential

· Administration and/or assistant experience

· Taking meeting minutes

· Social media

· Marketing experience

Desirable

· Good working knowledge of sports

· Disability awareness

EDUCATION/QUALIFICATION SKILLS

Essential

· GCSE Grade C (or equivalent) in both English and Mathematics

· Computer literate, including Office products, Windows, and Databases

· Good written and oral presentation skills

PERSONAL ATTRIBUTES

Essential

· Is able to work independently and as part of a team

· Customer focused

· Positive approach to work

· Respectful

· Protects confidential information

· Adheres to the company’s policies and demonstrates loyalty to the company

· Takes responsibility for decisions

Applications will be reviewed on a rolling basis.

To apply for this role please email with a CV and cover note demonstrating how you are suitable for this role.

The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.

About the Stuart Hall Foundation

Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:

• Creating Opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
• Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
• Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).

Role Description

The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.

Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.

Required Experience and Skills

Operations, Finance and Governance

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
• Understanding of charity governance and experience supporting Boards, Committees, or Trustees.
• Strong financial management experience, including budgeting and cash flow monitoring, invoice processing, payroll administration, project budget reconciliation, preparation of management accounts and financial reports, and coordination of year-end accounts preparation.
• Excellent attention to detail, with a track record of maintaining accurate records and ensuring compliance with organisational policies and procedures.

People and Organisational Management

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture.
• Ability to handle sensitive and confidential staff and organisational information.
• Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.

Communications and Digital Skills

• Strong written and verbal communication skills.
• Highly IT literate, with proficiency in Microsoft Office applications (including Word and Excel) and the ability to quickly learn and use a range of digital collaboration and organisational tools, such as Zoom, Dropbox, Notion, and similar software.

Personal Attributes

• Proactive and adaptable, with the ability to take initiative, prioritise tasks, and respond effectively to changing circumstances.
• Collaborative and personable, with excellent interpersonal skills and the ability to work effectively with colleagues, Trustees, stakeholders, suppliers, and partners.
• Passionate about organisational planning and supporting teams to operate effectively and efficiently.  

Desirable Experience

• Experience supporting grant management, fundraising administration, or donor reporting.
• Experience using cloud-based accounting software, such as Xero, to support financial management and reporting.
• Experience working remotely and managing priorities effectively within a distributed team environment.
• Interest in the work, legacy and impact of Professor Stuart Hall

 Application Process

To apply, please complete the online application form, available on the Stuart Hall Foundation's website.

As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.

We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.

The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.

Interviews will take place via Zoom on w/c 24th August 2026.

The appointment is subject to satisfactory previous employment references.

Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.

As a key member of the Senior Leadership Team, you will help shape the strategic direction and future growth of TCVS, working closely with the Chief Executive, Board of Trustees and senior colleagues to deliver our organisational ambitions.

You will:

• Provide strategic leadership across all corporate services, including HR, Finance, IT, Facilities, Health & Safety, Compliance, Administration and Organisational Systems.
• Ensure operational systems, policies and processes are efficient, compliant, scalable and support organisational excellence.
• Lead organisational development, workforce planning and continuous improvement, fostering a high-performing, inclusive and values-led culture.
• Oversee governance, risk management, business continuity and regulatory compliance, supporting the Board to deliver effective governance.
• Monitor organisational performance, ensuring delivery against strategic priorities and organisational objectives.
• Drive digital transformation and innovation, embedding technology and systems that improve efficiency, data quality and organisational learning.
• Support the long-term financial sustainability of TCVS by developing earned income opportunities, partnerships and trading activities.
• Build and maintain strong relationships with trustees, partners, funders, tenants and key stakeholders, representing TCVS across Thurrock and South West Essex.
• Contribute to organisational resilience, growth and future expansion through effective leadership, planning and decision-making.
• Deputise for the Chief Executive as required and provide leadership across the organisation.

You will also champion equality, diversity and inclusion, promote staff wellbeing and professional development, participate in the on-call rota, and undertake other responsibilities appropriate to this senior leadership role.

· To work closely with the CEO and the rest of the GWT’s Senior Management Team in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.

· To take a proactive role in supporting the CEO in strategy development, and to take the lead responsibility for the GWT’s Management Plan.

· To maintain oversight of, and to support, when necessary, the activities of the GWT’s operations in Nepal. To be the office primary link between the staff in GWT(N) and the UK Office, other than for fundraising specific activities, with a particular focus on the arrangement of visits (internal & external) between UK and Nepal and the deconfliction of activity.

· To manage regular meetings of the GWT Senior Management Team and produce a summary for circulation.

· To lead the development of the GWT’s policies and procedures with particular focus on Data Protection and Safeguarding. Develop/maintain/update an ESG policy for the GWT in line with SORP2026.  To act as the GWT’s Data Protection Officer.

· To be responsible for leading organisational development to ensure that the GWT has the structure and staff capacity to deliver against targets.

· To oversee the DCOS’s effective delivery of HR and CPD programmes including recruitment, induction, training, appraisals and disciplinary procedures.

· As Budget Holder for the UK Office, to ensure the efficient and effective running of the UK Office and its associated infrastructure, including the delivery of staff induction and continuation training.

· To prepare and manage the administrative elements of the UK Office budget.

· To oversee the GWT’s IT/Cyber strategy (UK and Nepal) with responsibility for all UK IT procurement and support policies (supported by the Office Manager), and to coordinate and manage all non-fundraising related office contracts.

· To monitor and support the activities of the GWAC in UK, liaising with Headquarters Brigade of Gurkhas as required.

· To liaise with the GWT’s Company Secretary from time to time to produce and distribute Committee/Board/General Meeting packs and take minutes and in the absence (for any reason) of a Company Secretary to carry out the administrative aspects of those functions. In the absence of a GWT Company Secretary, or as required by the relevant Committee Chair(s), act as Secretary to the various GWT Committees.

· To ensure, in close cooperation with the GWT’s Company Secretary from time to time, that the GWT’s governance arrangements are compliant, efficient and meet best practice.

 

QCCA has served Camden’s communities for more than 40 years.

Today we support more than 3,000 local residents every year through:

• Youth Services
• Older People’s Services
• Advice & Advocacy
• Family Support
• Two successful children’s nurseries
• Community facilities
• Health and wellbeing programmes
• Employment and skills initiatives

With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.

Why This Role Is Different

This isn’t a traditional Finance Manager role.

Yes, you’ll oversee management accounts, budgets and audit preparation.

But you’ll also have the opportunity to:

• Transform our finance systems.
• Lead our migration from QuickBooks to Xero.
• Introduce smarter digital processes.
• Improve financial reporting.
• Build dashboards that help managers make better decisions.
• Work directly with the Chief Executive and Board of Trustees.
• Influence organisational strategy.
• Help shape the future of one of Camden’s leading community charities.

You’ll have the freedom to improve how we work—not simply maintain existing processes.

What You’ll Be Doing

You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.

Working closely with our Chief Executive and Senior Management Team, you’ll:

• Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
• Produce insightful monthly management accounts and financial reports.
• Develop budgets, forecasts and financial models.
• Present financial information to Trustees and senior managers.
• Improve financial systems, controls and reporting.
• Introduce automation and digital workflows.
• Support commercial income generation and grant-funded projects.
• Lead the annual audit process.
• Line manage and develop our Finance Assistants.
• Help build a finance function fit for the future.

Who We’re Looking For

We’re looking for someone who enjoys making organisations better.

You’ll probably have experience of:

• Charity finance.
• Management accounting.
• Budgeting and forecasting.
• Audit preparation.
• Financial controls.
• Cloud accounting systems (Xero experience is highly desirable).
• Leading change and improving systems.
• Supporting non-finance managers.
• Working collaboratively with senior leaders and Trustees.

Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.

Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.

Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)? 

Make Your Numbers Matter!

We’re looking for a Head of Finance to help drive our mission of supporting mental health in Herefordshire. If you’re a skilled finance professional who wants to make a real difference, we’d love to hear from you

The Role

You’ll lead all aspects of our finance function, working closely with the CEO and senior team to:

• Lead day-to-day finance, payroll, and reporting
• Lead budgeting, forecasting, and financial planning
• Ensure strong governance and compliance
• Deliver clear insights to support decision-making
• Line-manage the Finance Officer
• Develop future state planning and insight

What You’ll Bring

• 5+ years financial management experience.
• Strong accounting, reporting, and budgeting skills with ACCA qualifications.
• Knowledge of charity finance (SORP desirable)
• Great organisation and communication skills
• A passion for making a difference

Why Join Us?

• Meaningful, community-focused work
• Supportive and friendly team
• Flexible, part-time hours based in central Hereford

Closing Date: Monday 3rd of August 2026

This post will require an Standard Disclosure and Barring Service Check. Please note: This vacancy may close early if we receive a high volume of suitable applications.

As Operations and Systems Manager, you will ensure SMK’s operations are well managed and that the team have the technology, systems and policies needed to run smoothly. You will take the initiative and hold responsibility for managing projects to improve systems and working practices and provide the administrative and training support needed to enable staff to implement these.

Reporting directly to the Chief Executive, you will work across the SMK staff team of six, the board members, suppliers and occasionally our training associates maintaining great working relationships and clear lines of communication.

In this internally facing role, you will play a key part in shaping the culture at SMK and in creating an environment in which the staff team can work productively and in line with our values.

Job description

Governance

• Organise SMK’s board meetings, sub committees and strategy days, ensuring all necessary paperwork, including the CEO and Staff Report, is prepared and circulated on time.
• Take clear and concise minutes at board meetings and ensure agreed actions are followed up.
• Support the CEO and Board in ensuring complete and timely reporting to regulators such as HMRC, the Charity Commission, and Companies House.
• Keep up-to-date information on Trustees and Patrons including monitoring the conflicts of interest register.
• Support the induction and exit process for trustees and manage any Board development requirements.

Human Resources

• Ensure all current and ex staff records are up to date and stored appropriately including contracts and job descriptions.
• Support line managers by ensuring that recruitment, induction, employee development and performance management are carried out in line with SMK policies and procedures.
• Regularly review and update HR policies such as the SMK handbook, in collaboration with our external HR support, and be a point of contact for the team to raise any queries or concerns.
• Manage the Breathe HR system for all types of leave. Monitor team’s absences and be a point of contact for team wellbeing.
• Oversee the organisation of the annual Team Away days and any other team strategic planning days.

Compliance and Risk

• Ensure SMK operates in line with legal and regulatory requirements, seeking external expert support where necessary.
• Work with SMK’s CEO to ensure policies and procedures are reviewed on a regular basis.
• Work with the CEO to ensure SMK is compliant with health and safety practices, GDPR, safeguarding and stays up to date with changing regulation.
• Ensure SMK’s insurance is up-to-date and covers the correct requirements.
• Maintain awareness of risks and changes in the external environment that may affect SMK, managing a risk register to capture the risks and actions to be taken to mitigate them.
• Support staff across the organisation to complete risk assessments where necessary and take responsibility for signing these off in line with our policies.

Office Admin

• Be the first point of contact with the office landlord.
• Look after the photocopier, stationary and other office requirements.
• Be responsible for incoming / outgoing post (when in the office).
• Book meeting rooms and desks for team meetings on Mondays.

IT and Information Management

• Manage the relationship with SMK’s IT service providers.
• Support the team with IT requirements.
• Implement the IT and Cyber Security policy and regularly review and update, providing/signposting staff training where necessary.
• Take a broad overview of systems within SMK, reviewing them and ensuring that they are fit for purpose, including the CRM.
• Lead on ensuring SMK’s digital and offline files are up to date, organised, and stored correctly on SharePoint.

Finance

• Support CEO in liaising with SMK’s accountants, with day-to-day bookkeeping and account management
• Collect and file monthly Credit Card receipts and invoices and share with SMK’s accountants.
• Ensure finance policy and procedures are up to date and answer finance-related queries from the team as required.
• Complete and manage client supplier forms.
• Track the progress of the annual audit and coordinate with the appointed auditors and external accountant.

About you

Having worked in a similar role, you’ll display a proven ability to create, implement or update systems that will increase the organisation’s operational efficiency. You are organised and methodical, with an excellent eye for detail and an understanding of bigger picture joined-up systems. You are able to manage and prioritise a busy and diverse workload, with support from your line manager. You’re responsive, approachable, and will have a solid overall understanding of how organisations work at every level.

You are able to operate in a small interdependent team in the heart of the campaigning community where relationships based on trust.

Person Specification

We're committed to creating an inclusive culture where everyone can reach their full potential. We welcome applications from people in underrepresented groups. To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate our candidates.

Please read more here about our commitment to solidarity, equality, diversity and inclusion on our website. 

Experience. We’re interested in experience that’s both job-related or gained through other areas of your life

Essential

• A minimum of 2 years’ experience in a similar role, ideally within the charity sector.

• Extremely organised, with high levels of accuracy and attention to detail demonstrated by excellent record keeping and information management skills.

• Excellent written, interpersonal and communication skills

• Excellent project management skills, with the ability to manage your own workload effectively, maintain flexibility and take the initiative when required.

• Good financial literacy, with a working knowledge of budgets and finance systems.

• Experience of supporting charity Boards and working with trustees, preparing papers, accurate minute taking, overseeing action logs and responding to enquiries. And a working knowledge of charity governance requirements and reporting.

• Experience of leading recruitment processes including creating job packs, promotion, shortlisting and communications to applicants throughout the cycle.

• Experience of drafting, reviewing and implementing organisational HR policy and procedures (HR expertise is provided by an external provider) and working with HR systems (we use Breathe HR)

• Basic training in risk management with experience of writing and implementing risk assessments.

• Good understanding of organisational health and safety requirements, including safeguarding and the knowledge and confidence of how to seek further advice and information when required.

• Experience of negotiating with and supervising third-party suppliers and contracts.

• Excellent IT skills with ability to use Microsoft Office to a high level and support others to do so.

• Experience of general administrative support including logistics, travel and events.

• Experience in CRM database management, preferably Salesforce, and a proven ability to handle and analyse data, and produce reports.

• A commitment to SMK’s mission, values and strategic objectives outlined in our strategy Change is Possible.

Desirable

• Background and/or interest in campaigning and social change
• Experience of accountancy software, preferably Quickbooks
• Experience of working in a small hybrid organisation

Dreams Come True is an ambitious UK charity creating life‑changing dreams for children facing serious illness, disability and poverty. Driven by impact, relationships and creativity, we work with passionate partners to turn generosity into moments that truly change lives

As our Finance & HR Administrator, you will be the administrative backbone of our charity. This full-time role focuses primarily on the day-to-day coordination of our Finance, HR and IT functions, with a greater focus initially on finance tasks. Operating within a team of 12, this position offers great career development opportunity. Working directly alongside Head of Finance & Resources, with touch points into our CEO, the successful candidate will gain mentorship, hands-on insight, and the chance to learn from highly qualified, experienced senior professionals.

Role: Executive Assistant

Contract: Permanent, Full Time

Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.

Job Purpose

The Executive Assistant will provide administrative and internal and external stakeholder management support to the Executive Director.  The role will also provide some support to the Director of Finance and Administration, and the wider team.

Eligible candidates should be extremely organised, have excellent communication and the confidence to independently manage a wide variety of tasks and stakeholders.  They must have relevant experience in supporting executive roles and be enthusiastic and proactive in completing a wide variety of vital tasks independently.

The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London.  Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.

About Oceana UK

Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.

We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.

Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.

Responsibilities

• Support the ED to align time, attention and decision-making with organisational priorities, ensuring focus on high-impact work.
•  Provide diary support to the Executive Director, including coordination of meetings, focus-time, effective travel planning, and other cross-team calendar management.
• Provide inbox management support to the Executive Director, assisting with task and diary prioritisation.
• Provide administrative support to the Executive Director, including travel bookings, expense reporting, and credit card statement reconciliations.
• Act as the first point of contact for the organization, including monitoring and responding to email inbox.
• Provide a liaison point between the ED and senior leaders, staff, and external stakeholders, ensuring timely follow-up, actions, and clear communication.
• Proatively coordinate and manage correspondence, briefings, meeting memos, departmental reports, and presentations on behalf of the Executive Director, ensuring timeliness, accuracy, and alignment with the ED’s voice.
• Attend meetings to capture notes and follow up actions, ensuring these are circulated and completed.
• Use a high degree of tact, judgment, and strong interpersonal skills to address timely correspondence, minimizing handling by the Executive Director.
• Manage occasional internal and external events (in-person and virtual), including planning and managing vendors, venues, online platforms, guestlists and invites, run of shows.
• Organise and manage external, departmental and international meetings, including scheduling, drafting agendas, taking notes, reviewing action items, and maintaining relevant documents.
• Follow up on assignments given by the Executive Director to direct reports and provide the Executive Director with periodic updates.
• Support the coordination of campaign and fundraising tasks including mailouts, guestlists, reports, updates, as required.
• Arrange couriers, order office supplies, and support the Director of Finance and Administration with other office administration as required.
• Support effective functioning of the UK leadership team, by scheduling meetings, preparing agendas, and assisting with leadership travel bookings.
• Support Director of Finance and Administration with co-ordination of occasional full team events, and manage team travel bookings for international meetings.
• Assist the Director of Finance and Administration with other general financial, office and HR administration tasks.
• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
• Other responsibilities as appropriate and necessary to achieve organisational objectives.

Requirements

• At least 5 years of professional experience in executive assistant roles (essential), ideally with some experience and understanding of an NGO or Not For Profit working environment.
• Alongside required professional experience, proven relevant training courses and certifications will be advantageous, e.g.  IEAA, Prince 2 or equivalent.
• Excellent computer skills, including confident proficiency in Microsoft Office Suite, especially Word, Outlook, Powerpoint and Excel.
• Demonstrable experience in project delivery and project management methods.
• Some previous experience of events planning and management is preferred.
• Ability to represent Oceana UK in a professional, diplomatic, and responsive manner.
• Excellent written and verbal communication with wide ranging internal and external stakeholders, and ability to communicate on behalf of executive leadership with clarity and credibility.
• Must be friendly and enthusiastic team member, confident and motivated to build strong relationships across the team.
• Strong interpersonal skills and emotional intelligence, with the ability to build and maintain positive relationships with all internal and external stakeholders.
• Excellent judgement, discretion and integrity in handling sensitive and confidential matters.
• Ability to navigate complexity, with strong problem identification and resolution skills, and ability to design and implement insightful process improvements.
• Ability to plan and handle many tasks independently and simultaneously, with speed, accuracy, courtesy and initiative.
• Flexibility to adjust to shifting priorities and deadlines. Must be willing to accept varied workload, including travel and some working outside of normal work-week hours.
• Highly reliable and dependable.
• Strong commitment to the organisation’s values and vision.
• Some CRM / Salesforce experience is desirable.

Application Deadline:  19 July 2026           

Interviews: From 30 July 2026

Job Description: Head of Services

Reports to: Chief Executive

Location: Woking, Surrey

Hours of Work: Full time, 37.5hrs per week

Salary: £42,000 - £45,000 (DOE, pro rata)

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

We are looking for a proactive and organised Head of Services,  providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.

This includes:

• Direct Access Accommodation (10 beds)
• Move-on properties (14 beds)
• Day Centre Services
• Frontline staff across both services

The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.

The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.

Key Responsibilities:

Service Oversight

• Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
• Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
• Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
• Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
• Use service delivery data, client feedback and staff insight to support continuous improvement.
• Ensure accurate recording of service activity and outcomes is maintained.

Accommodation & Day Centre Services

• Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
• Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
• Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
• Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
• Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.

Safeguarding & Risk Management

• Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
• Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
• Monitor safeguarding activity and ensure appropriate action and escalation.
• Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
• Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.

Health & Safety

• Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
• Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
• Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
• Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
• Escalate serious health and safety concerns in line with organisational procedures.

Staff Leadership & Management

• Provide supportive leadership across both services, fostering a stable and positive working environment.
• Lead supervision, reflective practice and performance management conversations.
• Promote a trauma-informed approach across the team.
• Build a culture of accountability, openness and professionalism.
• Oversee recruitment, induction, training and development.
• Manage rotas and staffing levels to support service delivery and wellbeing.
• Ensure staff are supported in managing complex and challenging situations.

Reporting, Service Development & Operational Oversight

• Oversee referrals, allocations and engagement pathways across services.
• Maintain oversight of operational data, ensuring accuracy and reliability.
• Monitor service performance, demand, outcomes and operational pressures.
• Produce regular reports for the CEO covering activity, performance, risks and outcomes.
• Analyse data and feedback to identify trends and service improvement opportunities.
• Support development of effective client progression pathways.

On-Call & Operational Cover

• Participate in a Monday–Friday on-call rota.
• Respond to urgent operational incidents and staffing issues.

Professional Standards & Ways of Working

• Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
• Maintain confidentiality and comply with GDPR and organisational policies.
• Work collaboratively with partner agencies to support positive outcomes for clients
• Maintain clear and appropriate professional boundaries with clients, staff and external partners.
• Manage workload independently, prioritising competing demands effectively.

Knowledge and Skills:

Essential

• Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
• Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
• Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
• Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
• Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
• Ability to reach, engage, and develop services for vulnerable or underserved groups.
• Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
• Skilled in managing competing priorities while maintaining service quality and compliance.

Desirable

• Working within homelessness, supported housing or related sectors.
• Delivery of trauma-informed services.
• Involvement in service development, redesign or improvement projects
• Setting and monitoring KPIs or outcome frameworks
• Managing budgets or operational resources.
• Working with volunteers in service delivery.

Personal Attributes

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Commitment to supporting people experiencing homelessness.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

We are seeking to appoint an enthusiastic and highly motivated Chief of Staff (COS) to deputise for the CEO in maintaining oversight of global operations of this incredible charity.

You will report directly to the CEO, working closely with the senior management team (SMT) both in UK and internationally. If you are an experienced and effective senior manager, a strategic thinker and excellent communicator with good interpersonal skills then we would very much like to hear from you.

This role's primary responsibilities will be as follows:
To work closely with the CEO and the rest of the SMT in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.
To take a proactive role in supporting the CEO in strategy development.
To support international operations, be the office primary link between global staff and support arrangements of visits.
To lead the development of the policies and procedures with particular focus on Data Protection and Safeguarding.
To be responsible for leading organisational development to ensure the charity has the structure and staff capacity to deliver against targets.
To act as budget holder for the UK Office, to ensure the effective running of the UK Office (supported by the Office Manager) and its associated infrastructure, including delivery of staff inductions and training.
Take responsibility for IT procurement and manage all non-fundraising related office contracts.

Experience required:
-Must be a confident, dynamic and decisive senior manager, with proven leadership, administrative and (written and oral) communication skills.
- Must demonstrate the ability to work both as a member of a senior management team and across the broad diversity of employees, directors, other stakeholders and contractors at all levels.
- Must have a proven record of delivering against competing priorities and deadlines and the ability to think strategically across a range of business areas.
- Candidates with a military, MOD, civil service or relevant charity background are encouraged to apply.

Desirable experience:
- Understanding of Charity Commission and Companies House regulations
- Experience of working in fundraising/charity environment
- Understanding of Data Protection, Safeguarding and Health & Safety at Work
regulations

PLEASE NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds.
Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are currently looking for a Executive Office Assistant to join our Executive Office team on a full time permanent contract.

The Executive Office Assistant provides high-level, proactive administrative support to the Chief Executive Officer and the wider Executive Leadership Team (ELT). Operating at the heart of the Southbank Centre, this role requires exceptional discretion, sophisticated communication skills, and the ability to navigate a complex, high-profile environment with professional poise.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Key Responsibilities

• In close collaboration with the Head of the CEO’s Office, provide diary management for the CEO, ensuring time is prioritised effectively against organisational objectives. 
• In collaboration with the EA to the COO and Board, provide administrative and scheduling assistance to the Chief Operating Officer, Finance Director, and the Board of Governors as required and directed. 
• Coordinate comprehensive end-to-end travel arrangements for the CEO and COO. This includes the preparation of itineraries, visa applications, and the collation of detailed briefing documents and meeting agendas. 
• Act as the primary point of contact for the Executive Office; meet and greet visitors with professionalism and manage catering requirements. 
• Assist in the delivery of internal and external Executive Office events, managing venue protocols, catering, technical production, and on-site logistics.

Skills & Experience

• Highly organised, with the ability to create and maintain effective administrative procedures and systems. 
• Is a team worker and is able to communicate effectively and establish good working relationships with people at all levels, and is confident when dealing with challenging and sometimes conflicting priorities. 
• Demonstrable interpersonal skills, including tact and diplomacy. 
• Takes a problem-solving approach and uses their initiative to make things happen. 
• Proactive, motivated and able to be flexible and responsive to different situations and contexts.