Charity administrator jobs in bexley, kent

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets. 

St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people. 

Finance Assistant (Part-Time) 
 
Location: Shoreditch, East London 
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week) 
Contract: Permanent, part-time 

Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt. 

This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable. 

This job is for you. if you: 

• Have previous experience with financial administration in a small organisation 

• Are comfortable using bookkeeping software e.g. QuickBooks 

• Have excellent attention to detail and strong numerical skills 

• Can handle confidential information with discretion 

• Enjoys working both independently and as part of a team 

• Are aligned with our values and passionate about community work 

Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities. 

Interviews will be held in the week commencing 19th May 2025 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme. 

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community. 

Harris Hill are delighted to be partnering with The Insurance Charity in their search for a Director of Welfare and Grants. 

The Insurance Charity supports current and former employees of the insurance sector together with their dependants. Each year they help insurance people across the UK and Ireland who are encountering financial, health, housing, and wellbeing challenges. 

Salary: £65,000 
Location: Central London (working one day from home)

The charity is entering an exciting period of growth and development fresh from a recent rebrand and the appointment of a new CEO. They’re now looking to appoint their first Director of Welfare & Grants — a passionate, strategic, and people-focused leader to shape and drive their welfare services to the next level.

Key responsibilities include leading and overseeing all aspects of the charity’s welfare and grant services. You will provide strategic oversight of the full operational framework, shaping the beneficiary experience, making impactful recommendations on applications, and empowering the casework team and volunteer visitors to achieve lasting, meaningful outcomes.

You will play a pivotal role in ensuring services remain effective, compassionate, and accessible — evolving with the needs of those the charity support. As a key member of the senior leadership team, you will help shape the charity’s vision and ensure grants and welfare operations align with strategic goals. You will line manage the current team of 3 caseworkers which is expected to grow.

The successful candidate will have at least 5 years’ management experience, with a strong understanding of the UK & Ireland benefits system to ensure charitable support complements statutory support. Significant financial competence is crucial, alongside a background in evaluating and administering grants to individuals in a fair, transparent, and accountable manner.

You must be an analytical problem-solver, who can apply business analysis skills to evaluate, streamline, and simplify complex processes and procedures improving efficiency and accessibility, keeping beneficiaries’ needs at the heart of operations. Outstanding interpersonal skills are crucial - with a proven track record in supporting people in need (e.g., due to health, financial, or mental health challenges) with sensitivity and confidentiality.

If this sounds like you and you’re keen to hear more, please do get in touch with a CV ASAP!

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with an international non for profit organisation to recruit for the Fundraising and Operations Coordinator in order to support fundraising administration and operations to ensure the charity mission continues to thrive. This role is essential to the smooth running of the organisation donor relations, events, and internal operations, helping to keep the charity high-level fundraising efforts running efficiently.

As a Fundraising and Operational Coordinator you will:

• Provide day to day administrative support to the UK Director, managing calendars, meetings, and communications
• Assist in donor stewardship, including preparing thank-you letters, tracking donations, and maintaining donor databases
• Help organise and manage logistics for major fundraising events, such as the annual UK Gala
• Ensure financial compliance and manage donor income processing and Gift Aid claims
• Support with office operations, budget administration, and internal team coordination

To be successful, you must have experience:

• In non-profit fundraising or operations
• Strong administrative and organisational skills with high attention to detail
• Proficiency in using Salesforce or similar CRM/database systems
• Excellent communication skills, both written and verbal
• A proactive team player with a positive, adaptable attitude

Salary: £30,000- £32,000 per annum

Contract type:Full-time, permanent

Location-  London, hybrid working, 1-2 days in the office

Closing date:  8th May at 8am,

Interview: 13th and 14th May

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

If you are right for this role, you will be a committed, motivated, and outgoing individual who wants to support the sexual and reproductive health (SRH) of young people living in the Royal Borough of Greenwich, working in a partnership capacity as part of a holistic health and wellbeing programme. Your role will be multi-faceted, and you will therefore be flexible and able to offer a variety of SRH interventions in a broad range of settings, to a broad range of young people.

First, you will provide brief interventions in sexual health in an outreach capacity at schools, colleges, universities, leisure centres, youth organisations, and other venues. Here, your primary focus will be to provide basic information about SRH to young people, whilst also encouraging them to complete a Chlamydia screen and register to the free condom scheme. You will also promote online testing for those aged over 18, and connect young people with other local sexual health services through referral and signposting.

Second, you will deliver SRH and relationships training to groups of young people and professionals, in smaller workshop settings as well as to larger groups. You will be able to deliver accurate information on a variety of topics that are often sensitive and complex. You will have an existing knowledge base that you will be willing to expand and solidify through a combination of supported training and independent learning.

Third, you will facilitate offsite drop-in sexual health sessions and offer 1:1 sexual health support to young people who attend any of the four Young Greenwich youth groups. You and your team will each be responsible for attending the four Young Greenwich hubs once each week during evening hours, working closely with the youth group leader as well as the young people themselves to establish trusted relationships and an engaging programme of activity. You will be proactive and creative at integrating sexual health to other, ongoing activities, and ensure effective safeguarding.

Additionally, you will work closely with the wider SHO team, including supporting the sexual health phone lines processing screening results, and where necessary, signposting to relevant services. Across all aspects of your role, you promote local sexual health and contraception services to young people and adults alike, referring to in-person or online services as appropriate and handholding as much or as little as needed, particularly to those most vulnerable. You will keep accurate monitoring records for all interactions, referrals, Chlamydia screens, and C Card registrations / distributions. You will also contribute to quarterly service review reports.

This role requires flexibility, working unsociable hours in the evenings, and occasional weekends. Schedules may vary from week to week depending on programme need.

Are you passionate about marketing and fundraising? If so, we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences. 

This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.

Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.

About you
This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines.  You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 19th May 2025

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

To be successful in this role, you will be a motivated, flexible individual, who is passionate about working with young people around their sexual health. The postholder will conduct outreach, education, and training in several settings depending on the need of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will target vulnerable young people, such as Looked after Children (LAC), those who are Not in Education, Employment, or Training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services. 

 As part of your frontline work, you will encourage young people to sign up for a C-card, and if aged over 16, register to Get It in order to order condoms and lube from the website. When appropriate, you will refer young people into appropriate local sexual health services for contraception, emergency contraception, pregnancy testing, STI screening and treatment.

Programme

METRO work closely with our partner Spectra to deliver sexual health services in the London Boroughs of Wandsworth, Richmond, Merton and Kingston. In these Boroughs, METRO deliver the Come Correct free condom scheme (C-card), the National Chlamydia Screening Programme (NCSP) as well as Get It, an online scheme which offers condoms, lube, Chlamydia and Gonorrhoea screens.

METRO also delivers training and education, aimed at both young people and professionals working with young people, as well as community outreach and engagement to reach young people directly- particularly those who are most vulnerable to sexual ill health. 

This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.

Background - Number Champions

We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.

Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.

Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.

CEO role

The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.

You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.

Location

You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.

Person specification

Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.

We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.

The full role and person specification is attached to this advertisement.

If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.

Potential

There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.

In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.

We hope that you will be motivated to apply to our role.

Are you passionate about youth development and global philanthropy? Do you thrive in a fast-paced, mission-driven environment? I

Harris Hill are looking for a Development Co-ordinator to join a fantastic high performing development team.

About the Role
In this role, you will be integral to  fundraising efforts, contributing to the growth and sustainability of the organisation mission. Your responsibilities will span donor stewardship, event coordination, data management, and operational support. You’ll have the opportunity to develop your skills while making a tangible impact.

Key Responsibilities

Donor Stewardship & Development:

• Assist with managing relationships with key stakeholders, including Board Directors, Leadership Council, and major donors.
• Help grow the Next Gen cohort (donors giving £2,000-£3,000 annually), creating engaging experiences to foster long term support.
• Contribute to marketing materials, donor reports, and online content to effectively communicate our impact.
• Proactively engage with donors through personalized interactions to enhance retention.
• Serve as a primary point of contact for diverse supporters, delivering an exceptional experience.

Event Coordination:

• Assist in planning and executing flagship fundraising events such as the Annual Gala Dinner and Summer Drinks.
• Organise outreach and cultivation events like salon dinners and webinars to expand engagement.
• Collaborate on the design and delivery of our major online campaigns.

Information Management:

• Maintain accurate donor records in CRM database (Salesforce) and use data to improve engagement and retention.
• Support the finance team with donation and expense reporting.
• Ensure all data processing complies with GDPR regulations.

Finance and Operations:

• Provide logistical support for office operations and meetings.
• Assist with administrative duties, including record keeping and office supply management.

To be successful, you must have experience:

• Ideally work experience in philanthropy or the nonprofit sector.
• Experience in event coordination is a plus.
• Exceptional interpersonal communication skills.
• Proficiency in Microsoft Office and a willingness to learn new technologies (Salesforce experience a bonus).
• Highly organised with excellent time management skills.

Salary: £26,000- £28,000 per annum

Contract type:Full-time, permanent

Location-  London, hybrid working 1 day in the office

Closing date: On rolling basis 

Interview: (TBC)

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We have an exciting opportunity for a Personal Assistant to join our Private Office team and support our Director General on a 6 month Fixed Term Contract.

As Personal Assistant (PA) to the Director General, you’ll be responsible for delivering first-class executive support, managing a complex schedule, coordinating high-level meetings and ensuring the smooth day-to-day running of the Director General’s office within the Private Office team.

You will manage significant internal and external relationships and work closely with our Head of Private Office, Chief of Staff, Governance team and other PAs across RBL to provide coordinated and consistent support. This role will truly see you at the heart of the action, helping to drive success through your exceptional organisational skills and proactive support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Private Office, key responsibilities will include:

- Proactively manage the diary of the Director General - all appointments, meetings, and events are scheduled efficiently and in a timely manner
- Draft, review, and manage correspondence on behalf of the Director General, ensuring a high standard of professionalism and accuracy
- Take minutes at relevant meetings, capturing key action points and following up on actions
- Arrange travel and accommodation for the Director General as required, ensuring the details are thoroughly planned and confirmed in advance
- Undertake research tasks for the Director General, gathering detailed information, presenting supporting facts, figures, and recommendations for implementation

You will bring extensive experience supporting to senior management level and have outstanding communication skills, able to confidently communicate and engage with a range of stakeholders. Your ability to work at pace while supporting senior leaders will be second to none and you will have highly effective planning and organisational skills. Most importantly you will have a passion for your work and will be eager to utilise that to support the work of RBL. 

You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Friday 9th May 2025          

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About the role

As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.

The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.

This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.

We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.

Main Responsibilities

• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.

• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).

• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).

• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)

• Support the LEF to communicate insights in accessible and engaging ways.

• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.

• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.

• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.

• Support the development of a ‘culture of learning’ within the LEF and with grantees and 

• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).

• Provide administrative support on tasks, such as scheduling meetings.

• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.

To see a full description of the role and what we are looking for, download the candidate recruitment pack.

We offer hybrid working with candidates to attend the London office in Farringdon 8 days per month. However we can be flexible if candidates from outside the London area would like to apply.

Role:  Legacy Case Executive

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Are you an experienced legacy professional with a keen eye for detail and a passion for making a difference? We are looking for a dedicated Legacy Case Executive to lead on all operational aspects of legacy administration and case management. In this vital role, you’ll ensure legacy gifts are processed efficiently and accurately, securing the best possible financial outcomes for the charity whilst safeguarding our reputation. Working closely with colleagues in Finance and Legal, you’ll help to maintain a robust and reliable income stream that directly supports our life-saving work across communities.

About You

• Demonstrable experience within a related role in Charity Legacy or Estate Administration
• Demonstrable experience of using databases such as Dynamics 365 and Microsoft applications
• Evidence of effective relationship management with a range of external stakeholders including solicitors, lay executors and auditors
• Experienced user of First Class

About the Role

• Manage and maximise legacy income by overseeing cases, monitoring legal/admin costs, and ensuring compliance with policy and best practice.
• Act as the main point of contact for solicitors, executors, supporters, and third-party suppliers to maintain strong relationships and communication.
• Lead on complex and high-value cases, offering expert advice on probate, tax, and legal matters while escalating as needed.
• Maintain accurate records and reporting, working with Finance and Database teams to ensure audit compliance and effective forecasting.
• Drive continuous improvement by updating legacy processes, advising on policy changes, and supporting recognition programmes for legacy donors.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.