Charity administrator jobs in London, greater london

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth.

This is a new role in our staff team that has been created to support our Executive Team during an exciting transition period where the organisation is growing and developing new services to help older people.

This role will suit an experienced, efficient and conscientious administrative professional who wants to work with a small team who are passionate about making a difference to the lives of older people. 

As a Grants and Services Caseworker at our charitable foundation, you will make a huge difference to individuals and families in financial hardship through assessing applications and making welfare grants to insurance people going through challenging times.

You will also provide guidance on areas such as benefits, debt, and employment, and signpost applicants to appropriate support services.

Beyond casework and grant-making, you’ll contribute to exciting wider initiatives at The Insurance Charity – from shaping new, responsive grant programmes for individuals, to building partnerships with external organisations to strengthen our impact and reach.

Role Overview

In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood. 

You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events.

Person Specification

The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds.  As a member of a small and enterprising team you will also be ready to muck-in to support others as required.

You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time. 

You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme. 

If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation.

Pembroke House

Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges.

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.

For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Application Deadline: 9am Monday 6 July 2026 Please note we will be shortlisting and interviewing potential candidates throughout this period.

Shortlisting by Nina Feldman and Sally Carr: Week of 6 July

Interviews with Michal Beno and Tara Mack: Week of 13 July

You will be required to complete a short IT test if you are invited to an interview, and have an opportunity to meet some other members of the team.

Do you enjoy helping people, keeping things organised and making a real difference every day? We're looking for a friendly, organised and proactive person to join our Resource Centre team.

This is a varied and rewarding role supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind. You'll be at the heart of a busy service, helping to coordinate appointments, equipment, enquiries, stock and administration, ensuring people receive the support they need when they need it.

No two days are quite the same. One day you might be arranging equipment orders and managing stock, the next supporting visitors, coordinating appointments or helping a colleague source equipment or information quickly. If you enjoy variety, working with people and being part of a supportive team, we'd love to hear from you.

The role is designed to offer flexibility and would particularly suit someone looking for school-friendly hours or a better work-life balance.

What you'll be doing

· Supporting the day-to-day running of our busy Resource Centre

· Responding to enquiries by phone, email and in person

· Helping people access information, equipment and services

· Coordinating appointments, bookings and communications

· Organising equipment orders, stock records and repairs

· Supporting equipment preparation and administration

· Maintaining accurate records and databases

· Assisting with reporting, auditing and information gathering

· Welcoming visitors, volunteers and colleagues to the Resource Centre

· Working closely with the Resource Centre Manager and wider Charity Services Team

What we're looking for:

You may come from an administration, customer service, retail, healthcare, education, charity or community services background.

Most importantly, you'll be someone who:

· Is highly organised with excellent attention to detail

· Enjoys helping people and providing great customer service

· Communicates confidently and professionally

· Is comfortable using Microsoft Office, particularly Excel, and databases

· Can manage a varied workload and prioritise effectively

· Has a practical, positive and flexible approach

· Works well both independently and as part of a team

It would be an advantage if you have experience of stock management, ordering processes, working with volunteers or supporting people with disabilities or sensory loss, but this isn't essential.

Why join us?

This is more than an administration role. It's an opportunity to help people maintain their independence, confidence and connection to the world around them.

You'll be joining a friendly, supportive team where your skills, kindness and organisation will make a genuine difference to people's lives every day.

Hours

25 hours per week, typically worked between 9.00am and 2.00pm, Monday to Friday, with flexibility around how these hours are worked.

Interested?

If you're looking for a flexible role where you can use your organisational skills to support people and make a meaningful contribution to your community, we'd love to hear from you.

HR Administrator
6-Month Fixed Term Contract

Salary: £30,000 pro rata
Hours: 14-21 hours per week (2-3 days, Tuesday to Thursday)
Location: Hybrid working with 1 day per week in the Kings Cross office
Start date: July 2026
Closing date: Thursday 11^th June
Interviews: W/C 15^th June, in person at Kings Cross

Charity People is delighted to be partnering with a leading independent charitable foundation.
This is a fantastic opportunity for an experienced HR Administrator to join a small, friendly People team and provide essential support across HR systems, recruitment, onboarding and general people administration.

About the charity
This organisation is an independent charitable foundation that uses its resources to support social change across the UK. Its work focuses on improving opportunities for individuals and communities, particularly through investment in education, the arts, and initiatives that support young people and vulnerable groups.
The foundation operates with a strong set of values, a collaborative culture and a commitment to thoughtful, impactful grant-making.

Key responsibilities

• Maintaining and updating employee records across HR systems, including starters, leavers and contractual changes
• Supporting recruitment administration, including coordinating interviews and maintaining recruitment systems
• Monitoring HR inboxes and responding to queries appropriately
• Supporting onboarding processes, including right to work checks, references and DBS checks
• Assisting with HR policy research and preparation of draft documents
• Maintaining annual leave records and supporting HR compliance processes
• Supporting benefits administration, invoices and HR documentation
• Organising HR files in line with GDPR requirements
• Providing general administrative support to the People & Culture team

The ideal candidate will have:

• Previous experience in an HR administration
• Strong attention to detail and excellent organisational skills
• Confidence working across HR systems and processes
• Ability to work autonomously and manage competing priorities
• A practical, logical approach to problem-solving
• An interest in building a longer-term career within HR
• Experience using PeopleHR (desirable)
• CIPD Level 3 or working towards (desirable)

This role would suit someone who enjoys being hands-on, is comfortable working within a small team, and is keen to add value quickly in a busy, generalist HR environment.

How to apply:
Please send your CV as soon as possible. We are looking to move quickly with this role. The closing date is 11th June.
There will be a one round interview process, which will be in-person, week commencing 15th June.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any adjustments to ensure the application process works for you.


Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Part-Time Finance & Data Administrator (Maternity Cover)

Fully Remote | ? 12 Hours per Week | £13.74 per Hour | Immediate Start | Until September 2026

I am excited to be working with a fantastic UK charity in search of a Finance & Data Administrator to provide cover on a part-time, fully remote basis.

This role is ideal for an organised administrator with excellent attention to detail, strong Excel skills, and confidence working with financial and data records.

Key Responsibilities

• Processing invoices, expenses and financial records

• Maintaining accurate finance and CRM/database information

• Reconciling transactions and supporting month-end reporting

• Producing reports and spreadsheets

• Managing electronic records and supporting meeting administration

What We're Looking For

• Previous administration experience

• Excellent attention to detail

• Strong Excel and numerical skills

• Ability to work independently and meet deadlines

• Strong communication and organisational skills

Desirable

• Bookkeeping experience

• Knowledge of Xero or similar accounting software

• CRM/database experience

• Microsoft 365 proficiency

The Offer
? Immediate start
? Fully remote
? Flexible hours
? 12 hours per week
? £13.74 per hour
? Contract until September 2026

If you are immediately available with the above skills and experience, please apply today, I would love to have a conversation with you!

Senior Institute Administrator (Temporary) £24.45 per hour | Central London | Approx. 3 months

At TPP, we’ve supported charities and membership organisations for 30 years, placing experienced professionals into roles that keep services and operations running smoothly.

We are currently recruiting for a Senior Administrator to join a busy Institute team, supporting senior stakeholders and key organisational activity.
The opportunity This is a high-level administrative role, suited to someone who is confident working with senior stakeholders and taking ownership of complex coordination across projects, meetings and operations.

You will play a key role in ensuring work is delivered efficiently, accurately and to a high standard.

Key responsibilities

• Providing dedicated support to senior stakeholders, including diary and travel management
• Coordinating meetings, committees and events from planning through to completion
• Preparing agendas, producing detailed minutes and tracking actions
• Managing recruitment administration and interview processes
• Maintaining financial records including budgets, invoices and expenses
• Supporting delivery of projects, tracking risks, dependencies and progress

About you

• Proven experience in a senior administrative / executive support role
• Experience supporting senior leaders or heads of function
• Strong organisational and prioritisation skills
• High attention to detail and accuracy
• Confident communicator with a professional approach
• Strong Microsoft Office skills

Additional details

• Based in Central London
• Close to Oxford Circus and Bond Street
• Hybrid working 2-3 days per week in office
• Full-time, approx. 3 months
• Immediate start required

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Legacy Administration Coordinator

£31,394pa + Excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Legacy Administration Coordinator

About the role

We’re excited to be recruiting a Legacy Administration Coordinator, to join WWF-UK's Legacy Management team and help ensure that gifts left for WWF-UK in wills are administered with care, professionalism and attention to detail.

Legacies play a vital role in supporting WWF-UK's work, representing around a quarter of WWF-UK's income and helping to fund long-term action for nature and climate.

As Legacy Administration Coordinator, you'll play an important role in supporting the administration of legacy gifts, working with solicitors, executors, supporters and colleagues to ensure cases are managed accurately, sensitively and efficiently.

This is a varied role combining administration, relationship management and financial processes. You'll help maintain accurate records, support legacy case administration and act as an important point of contact for a wide range of enquiries. Along the way, you'll build relationships with legal professionals, supporters and colleagues across WWF-UK while helping to ensure that every gift is managed in line with both the wishes of the supporter and WWF-UK's responsibilities as a charity.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Experience working in an administrative, legal, charity or financial environment

· Excellent organisational skills, with the ability to manage multiple tasks and priorities accurately and efficiently

· Strong attention to detail and ability to maintain high standards of record keeping and administration

· Excellent written and verbal communication skills

· Strong interpersonal skills and the ability to build positive relationships with a wide range of people

· Ability to communicate sensitively and professionally in situations that may involve bereavement or other personal circumstances

· Good financial literacy and confidence working with financial information and records

· Experience using databases and Microsoft Office applications

· Ability to work independently, use initiative and make sound day-to-day decisions

· Strong time management and prioritisation skills

· Ability to handle confidential and sensitive information with discretion and good judgement

· Collaborative approach, with the ability to work effectively as part of and in support of a team

Desirable

· Experience working within legacy administration, probate, wills or estate administration

· Knowledge of probate processes and the administration of estates

· Experience working within a charity environment

· Experience working with solicitors, executors or legal professionals

· Experience using legacy or fundraising databases, ideally FirstClass4

· Understanding of legacy fundraising and supporter stewardship

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 21/06/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

GRANTS ADMINISTRATOR 
 
£36,000 to £38,000 per annum (depending on experience)
Mill Hill, London NW7 – Largely office based with potential for some flexibility
Full Time (37.5 hours per week) | Permanent

The Laing Family Trusts are a group of four grant-making trusts which provide funding for a wide range of charities engaged in promoting Christian faith and values and in the relief of poverty both in the UK and overseas.
 
The Trusts are going through an exciting time of transition, with changes in our staff team, new Trustees, a planned move to a new database which will facilitate the introduction of online processes, and the launch of exciting new funding programmes – Constructive Pioneers, encouraging science and engineering innovation in the built environment, and a place-based programme on the Isle of Wight-, all contributing to the organisation’s growth as we prepare for the future. The Grants Administrator role will be a crucial support to these developments. 

This is an excellent opportunity to gain administrative experience and knowledge of the voluntary sector in a small but busy and friendly environment, learning how grant-makers work to support charities helping those in need.

The successful candidate will be actively involved in the grant-making process as the first point of contact for a wide range of people communicating with the Trusts and will be responsible for looking after the database which supports this process. Initiative, flexibility and the confidence to work independently are essential for this role. Could this be you?

If you have excellent administrative skills, a highly organised approach to work and enjoy communicating with a wide variety of people, then we’d love to hear from you.
 
Closing date for applications*: 23:59 on Wednesday 10th June 2026
Anticipated interview date(s): First two weeks of July 2026
Anticipated interview location: Mill Hill, London

Applicants must be in sympathy with the aims and ethos of the Laing Family Trusts. The successful appointment will be dependent on the collection of satisfactory references, as well as successful DBS and right to work checks. 

* We reserve the right to adjust or close the application deadline earlier than stated, depending on the volume and quality of applications received.
 
REF-228 541

Job Title – Service Administrator

Contract – Permanent

Hours – 35 hours (Monday to Friday)

Salary – £26,936 per annum

Location – Coram Campus, Bloomsbury, London (with occasional hybrid working at home in line with operational need)

Coram Voice, part of the Coram Group of charities, is looking for a motivated and well‑organised Service Administrator to join our Administration team. This is an exciting opportunity for someone who enjoys supporting others, managing systems, and helping services run smoothly for children and young people in and leaving care.

As a key member of our administration team, you will provide responsive, high‑quality support across the organisation, with particular responsibility for our Independent Services, Youth Advisory Board, and operational managers outside London. You will work closely with the Operations & Administration Manager to ensure the effective running of our Head Office and the smooth delivery of our services.

This role will suit someone who is proactive, confident using systems, enjoys problem‑solving, and can communicate well with colleagues, associates, and young people.

Responsibilities:

• Act as a first point of contact for Independent Services, the Youth Advisory Board and operational managers
• Maintain effective administrative systems and ensure compliance with GDPR
• Process referrals, coordinate meetings and support the allocation of associate staff
• Arrange and support meetings, training sessions and events, including minute‑taking and diary coordination
• Provide basic IT and case‑management system support to remote staff
• Assist with contracts, invoices, claims and financial administration
• Manage publication orders, monitor stock and maintain relevant spreadsheets
• Support the production of reports, statistics and project information
• Contribute to the smooth running of the London office, including reception duties, supplies and general admin
• Assist with special projects and cross‑organisational tasks as required

Benefits of working with us

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. These include:

• A highly competitive salary
• A matched pension scheme up to 5% of salary
• Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
• A suite of family-friendly policies
• Flexible working
• Cycle to work scheme
• Access to an Employee Assistance Programme

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 12 noon 25/06/2026

Interview date: 02/07/2026 – at our London offices

Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other global majority backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team, we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

At The Royal Marsden Cancer Charity, every donation helps fund life-saving research, world-leading treatment and better care for people affected by cancer. We’re looking for a Fundraising Operations Supervisor to help make sure every donation, every supporter record and all internal fulfilment is handled with accuracy, care and efficiency.

This is an opportunity to join an ambitious charity to play a key role in the operations team behind our fundraising success. You’ll lead a small team of operations staff, improve processes, support colleagues across fundraising, and help ensure our supporters receive the excellent experience they deserve.

This is a full-time role based at our Chelsea office, with occasional travel to Sutton. The working pattern for this role is 4 days in the office and 1 day working from home, helping to balance team collaboration with focused time for reporting, data quality work and process improvement.

What makes this role exciting

This is more than a processing role. It’s an opportunity to:

• Manage and develop people
• Improve systems and ways of working
• Contribute to data quality
• Be part of a supportive, ambitious team
• Play a meaningful role in a charity making a real difference to cancer patients and their families

What you’ll be doing

As our Fundraising Operations Supervisor, you’ll oversee the day-to-day running of the team and help deliver a high-quality, responsive service across income processing, supporter administration and operational support.

Your key responsibilities will include:

• Managing and supporting a small Fundraising Operations team on a day-to-day basis
• Overseeing the accurate and timely processing of donations, Gift Aid and supporter data
• Maintaining strong operational controls and high standards of data accuracy
• Reviewing, improving and documenting processes to increase efficiency and reduce risk
• Monitoring team performance and helping ensure KPIs and service standards are met
• Training, coaching and developing team members, including staff and volunteers
• Supporting the effective use of fundraising systems and helping identify improvements
• Ensuring compliance with GDPR, Gift Aid requirements and cash handling processes

About you

We’d love to hear from you if you’re someone who enjoys making things run smoothly, takes pride in accuracy, and can bring confidence, calm and structure to a busy operational environment.

You’ll bring:

• Experience supervising staff or coordinating the work of others
• Strong attention to detail and a high level of accuracy
• Confidence working with data and systems, including Excel 
• Good organisational skills and the ability to manage competing priorities
• Strong communication skills and a collaborative approach
• A proactive mindset and the confidence to identify and improve processes

It would be especially helpful if you also have:

• Charity or fundraising sector experience
• Knowledge of Gift Aid, supporter data or fundraising income processing 
• Experience using CRM systems such as Raiser’s Edge, Salesforce or similar
• Experience supporting reporting, reconciliation or quality assurance work

Benefits

• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.

Pension Scheme Administrator

Location: London

Salary: £52,479

Our client operates a Superannuation Society which his both an occupational pension scheme and a Friendly Society run by our client.  The scheme has around 800 members including 164 active members and assets of around £115m. 

The post holder will provide administrative support to ensure that the scheme is run as effectively as possible.

The post holder will have responsibility for maintaining various governance materials including the business plan, risk register, trustee policies, conflicts register, trustee training logs and other documents. In addition, the post holder will play a key role in preparing the Scheme’s Own Risk Assessment and assist with the production of the scheme report and accounts.

What experience, skills, knowledge and understanding do you need? 

• You will be experienced in liaising with professional advisers and monitoring budgets
• You’ll have a sound knowledge occupational pension schemes in the UK

• You’ll be experienced in administering committees

• You’ll have the ability to understand complex information and communicate it clearly communicate it to others

If this sounds like you, please take a look at our job description and person specification. 

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade. 

The closing date for completed applications for this post is 12 noon, Friday 19 June 2026.  Interview date to be confirmed.

Our client removes candidate names and institutions attended from all applications before shortlisting.

Please note - this post will be subject to employment screening including a DBS check.

Click on link below to apply

Closing date: 19th June 2026 (12PM)

Shortlist date: 20th June 2026

Interview date: TBC

About the Role

We're looking for an organised, proactive and people-focused HR Administrator to join our small, friendly team and UKCISA.

You’ll play a key role in supporting the full employee and volunteer lifecycle, helping us create a positive and inclusive experience for everyone who works with us.

This is a varied role where no two weeks look the same. You’ll support recruitment, onboarding, HR administration, volunteer governance, and small improvement projects — all with the guidance of our Head of Finance & Resources and an external HR advisor when needed.

If you enjoy meaningful work, value autonomy, and like being part of a mission‑driven organisation, this could be a great fit.

About UKCISA

The UK Council for International Student Affairs (UKCISA) support international students and the institutions, students’ unions and organisations who work with them. Our mission is to ensure every international student has a positive, supportive and informed experience throughout their time in the UK.

We are a small team of around 20 permanent staff, working closely with a network of volunteers, trustees and member organisations. Despite our size, our impact is significant – we provide expert guidance, training, policy insight and a trusted advice line that helps shape the national conversation on international student experience.

We’re collaborative, values-driven and committed to creating an inclusive environment for both our staff and the communities we serve.

Further information about us and the services we provide can be found on our website.

What You’ll Be Doing

Recruitment & Onboarding

• Support managers with scheduling interviews and communicating with candidates

• Prepare offer letters, contracts and new starter packs

• Carry out right‑to‑work and reference checks

• Co‑ordinate induction plans and ensure new starters are set up on our systems

• Provide admin support for recruitment of staff, trustees and committee members (We typically recruit around five roles per year, so this is steady but manageable.)

HR Administration – Employees

• Keep personnel files accurate and up to date

• Process changes such as hours, job titles, salary amendments and contract renewals

• Draft routine HR letters (e.g., confirmations, probation outcomes)

• Support the review and updating of HR policies

• Manage the quarterly rota for our advice line

HR Administration – Volunteers

• Maintain accurate records for trustees and committee members

• Support governance admin such as registers of interest and suitability checks

• Ensure compliance with Charity Commission and Companies House requirements

• Work closely with the Head of Finance & Resources on governance tasks (Governance cycles are predictable and well‑supported.)

Attendance & Leave Management

• Keep annual leave, sickness and other absence records up to date

• Run leave reports and share them with managers ahead of the leave‑year end

General Support

• Contribute to HR projects and help improve our processes

• Keep our intranet updated with useful HR information

• Provide friendly, high‑quality support to staff and volunteers

• Help us nurture a positive, inclusive workplace culture

What You’ll Bring

• Experience in an HR support role (CIPD Level 3 or working towards it is ideal)

• A commitment to confidentiality and professionalism

• Excellent attention to detail

• Clear, confident communication skills

• Ability to work effectively with remote colleagues

• A proactive approach and willingness to improve how we work

• Alignment with UKCISA’s mission and values

In Your First Few Months, You Will Have…

• Built strong working relationships across the organisation

• Become confident using PeopleHR to support the team

• Reviewed our HR systems and suggested ways to improve efficiency

Why Join Us?

• A genuinely supportive team

• A role with variety and autonomy

• Opportunities to shape processes and make a real impact

• A mission‑driven organisation where your work matters

• Staff benefits include:

o A defined benefit pension scheme (USS),

o Support for your training & development as well as 3 days personal development leave

o 25 days annual leave + bank holidays as well as concessionary days between Christmas and New Years. Staff also receive an extra day of leave for every year of service, up to a maximum of 5 days.

o Flexible working – Our staff mainly work from home, but we have an office in London for collaborative work and staff who want access to an office space. We also meet in person for regular all-staff days in London.

We welcome applications from throughout the UK, as long as you are able to join us in London for one day every month.

We are unable to sponsor visa for this role, so you must have the right to work in the UK.