Charity administrator jobs in london, greater london

Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.

What You’ll Be Doing

• Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
• Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
• Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
• Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
• Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
• Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.

 What We’re Looking For

• A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels. 

• A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries. 

• A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness. 

• A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together. 

Why Join Us?

We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.

 What we offer:

• Hybrid working between home and Chelsea with occasional travel to Sutton.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Fundraising Administrator

Muslim Charity Helping The Needy

Location: 9 Hessel Street, London E1 2LR

Salary: £25,000–£28,000 | Hours: 37.5 per week | Type: Full-Time

The Fundraising Administrator is a key support role within Muslim Charity’s Community Engagement and Fundraising Team. You will help deliver smooth, effective fundraising operations by supporting events, campaigns, volunteer engagement and community activities. The role combines administration, community hub management, volunteer coordination and frontline communication, ensuring our supporters, partners and beneficiaries receive an excellent experience.

You will maintain departmental fundraising plans, support the organisation of events, campaigns and challenges, and act as the first point of contact for fundraising and volunteer enquiries across phone, email and social media. The role requires strong coordination with the Programmes Team for project updates and reporting, along with maintaining databases and online fundraising pages such as JustGiving, LaunchGood and Enthuse. You will also support national and international fundraising activities as needed.

We are looking for someone with administrative experience, ideally gained within a charity, fundraising or community-focused environment. You will have strong organisational skills, excellent written and verbal communication, and confidence in handling enquiries through multiple channels. Strong interpersonal skills and the ability to engage positively with volunteers, supporters and community members are essential, along with good IT skills, including Microsoft Office, online forms, cloud tools and CRM/database systems. Experience supporting events and an understanding of safeguarding, data protection and health and safety are required, as well as flexibility to occasionally work evenings or weekends.

To find out more or to apply, visit our vacancies page via the apply button. 

Closing date: 26 December 2025.

At Muslim Charity, we believe diversity strengthens our community and enriches our mission. We are committed to fostering an inclusive environment where all individuals, regardless of background, race, gender, age, disability or faith, are valued. By embracing diverse perspectives, we enhance our ability to serve those in need. Please note that Muslim Charity reserves the right to interview and appoint a suitable candidate before the stated application deadline.

Office & HR Administrator

£22,000-£24,000 FTE per annum, £10,057 - £10,971 actual, £12.08 – £13.18 ph
16 hours per week
Permanent
Hybrid working, primarily home-based with weekly requirement to attend our Godalming office

As our Office & HR Administrator, you’ll be at the heart of our organisation—helping to create the smooth, supportive environment that makes all our work for animals possible. From keeping our office running brilliantly to assisting the People & Culture team with essential daily tasks, your role ensures our staff feel valued and equipped and helps to power our charity’s mission to make the world a better place for animals.

What You'll Do: 

· Liaise with the charity’s suppliers

· Raise purchase orders and process invoices and expenses

· Conduct regular office safety checks

· Assist in recruitment administration, logging applications and arranging interviews

· Collate content for a monthly newsletter

· Schedule regular HR, safety and office renewals

· Schedule recruitment adverts and interviews

· Book venues and catering for events

· Schedule, prepare papers and minute regular meetings

Who You Are: 

· An organised and proactive professional with previous experience within an admin role 

· A proficient multi-tasker who is able to prioritise effectively

· An effective communicator, both written and verbal, to foster understanding and collaboration across teams and stakeholders

· An experienced user of the Microsoft Office Suite

· Strong attention to detail and a high level of accuracy

Why Join Us: 

We understand the importance of a healthy work-life balance, with 28 days of annual leave (pro-rata), plus public holidays. We also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply. We believe that together, we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.

Ready to make a real difference? Don't wait - apply now! To apply, please submit your CV along with a covering letter, before 2 December 2025. Together, we can redefine what is acceptable and create a better world for animals. 

Hours: 37.5 hours per week (Hybrid – up to 1 day a week from home)

Responsible to: HR Services Manager

About the job role

An exciting opportunity has arisen for the position of HR Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.

You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general HR support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.

Full details about the role can be found in the Job Description.

About you

You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys being part of a supportive team.

• You’re approachable, proactive, and always willing to help.
• You handle sensitive information with care and discretion.
• You’re confident using Microsoft Office and open to learning new systems.
• You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London. Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information and to apply, please visit our website.

Closing date: Sunday, 7 December 2025

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator!

We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference.

As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide.

What you’ll do

• Support the planning and delivery of high-quality events across the UK and globally.
• Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience.
• Work with subject matter experts, sponsors and partners to bring events to life.
• Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly.

What we’re looking for

• Experience in event administration and logistics (in-person, online and hybrid).
• Strong organisational skills and attention to detail.
• Excellent communication and relationship-building abilities.
• Confidence using Microsoft Office and online event platforms (e.g., Zoom).
• A proactive, adaptable approach and a passion for delivering great experiences.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About This Job

This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.

This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.

Essential Skills

§  Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.

§  Demonstrable success in establishing effective working relationship across a range of organisations at all levels.

§  Excellent written and verbal communication skills.

§  IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held week commencing Monday 15th December, via Microsoft Teams.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Are you friendly, organised, and passionate about helping others? Do you want to be part of a team that makes a real difference in the lives of older people every day? Join Age UK Lambeth as our Office Administrator and Customer Advisor and help keep our busy, welcoming office running smoothly while supporting the people who need us most.

This is a varied, rewarding role at the centre of our operations. You’ll be the first point of contact for visitors, clients, and volunteers, offering a warm welcome, providing information, and helping connect people to the right services. From managing our front desk and coordinating appointments for our Foot Care Service, to supporting our internal teams with day-to-day office administration, your work will help everything run efficiently behind the scenes.

You’ll handle a range of responsibilities including managing emails and phone calls, processing payments, maintaining office supplies and equipment, supporting staff and volunteers, and liaising with external organisations to ensure smooth service delivery. You’ll also play a key part in helping clients access the right support, signposting them to services and creating referrals where needed.

At Age UK Lambeth, kindness, respect, and compassion are at the heart of everything we do. We support older people in Lambeth to live enriched, productive, and purposeful lives, and this role is essential to helping us do that.

If you’re someone who enjoys helping others, staying organised, and working as part of a friendly and dedicated team, we’d love to hear from you.

Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.

About the Role

Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation. You will help support the smooth operation of charity projects, media campaigns, and collaborations, while supporting the delivery of the charity’s community engagement and outreach activities.

A key focus of this role will be managing and maintaining the charity’s digital presence, including social media channels, newsletters, and website updates. You will plan, create, edit, and share content that reflects the charity’s mission and values, moderate online communities in line with our Social Media Policy, and collate insights to continually improve engagement and reach. The role also includes oversight of the volunteer and fundraising inboxes, ensuring timely responses and smooth communication. In addition, you will provide support for fundraising initiatives, including preparing funding applications, exploring new funding opportunities, and working closely with the Manging Director to help drive the charity’s impact.

This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).

How to Apply

Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.

In your personal statement, please include:

• Why you are interested in the role
• Any connection you may have to BDD or passion for the cause
• The skills and qualities you would bring
• How your experience makes you suitable for this position

Interviews are due to take place on 11th and 12th December 2025

If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.

This role is open to UK based applicants only and subject to a DBS check.

Business Development & Partnerships Administrator

Salary: £26,607

Contract: Permanent

Hours: Full-time

Location: Hybrid (40% office-based)

Start date: ASAP

Reports to: Business Development & Partnerships Manager

About Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.

About the Role

We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.

This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.

Key Responsibilities

Client Support & Administration

· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.

· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.

· Support trainer deployment and logistics, ensuring accuracy of client information.

· Gather and organise client feedback after sessions, highlighting any issues to the Manager.

· Maintain positive client relationships to encourage repeat business.

· Support basic outbound sales activity, including follow-up emails and sharing product information.

Marketing & Communications

· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.

· Maintain accurate commercial information on the Trust’s website.

· Prepare materials for events, trade shows, and conferences and represent the Trust when required.

· Track marketing activity performance and maintain enquiry/campaign records.

Product Quality & Development

· Support administration of the training consultant pool, maintaining documentation and onboarding records.

· Coordinate quality-assurance processes by collecting feedback and organising observations.

· Support updates to training materials, consultancy packs, and digital product content.

Person Specification

Essential

· A strong interest in the mission and values of the Suzy Lamplugh Trust.

· Experience in administrative support within a customer-facing or commercial environment.

· Strong organisational and time-management skills with the ability to meet deadlines.

· Confident communicator (written and verbal).

· Ability to work independently and collaboratively in a small team.

· High attention to detail and accuracy in data entry and record keeping.

· Strong IT skills, particularly Microsoft Office (Excel essential).

Desirable

· Experience using Salesforce or similar CRM systems.

· Experience in a charity or small organisation.

· Experience supporting sales, customer service, or marketing functions.

· Knowledge or experience relating to the VAWG sector.

Personal Attributes

· Positive, proactive, and adaptable.

· Self-motivated, reliable, and organised.

· Logical and solution-oriented.

· Supportive team player with a “can-do” attitude.

Special Requirements

This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).

Application Process

To support a fair and values-based recruitment process, all applicants are asked to submit:

1. CV

2. A covering letter to outline:

a.  how your personal values align with the values of the Suzy Lamplugh Trust

b. What do you think good customer service looks like

This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.

Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December

About the role

Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.

For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.

We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.

We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.

About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:

• Excellent verbal and written communication skills
• Previous Executive Level PA experience or hands-on administrative experience
• Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
• Reliable and responsible
• Excellent attention to detail where accuracy is essential
• Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
• Excellent research skills

In return:

Kids for Kids is invested in their employees and offers the following benefits:

• Flexible and supportive work environment
• Flexible working
• 25 days annual leave plus bank holidays

How to apply:

Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.

Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.

Other roles you may have experience in could include:

Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.

Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?

At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.

Remember A Charity (part of the Chartered Institute of Fundraising)

Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.

Key benefits:

• Leave: 25 days per year (rising to 30 with service) + bank holidays.
• Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
• Enhanced sick pay from day one.
• Great work/life balance through flexible and remote-first working.
• We also focus on staff wellbeing, training and development and support you with your volunteering.
• See our benefits list for all other details

Location: This is predominantly a home-based role, days in the office in Bermondsey, London will be agreed with the line manager. Occasional travel will be required to scheduled meetings/training/events.

The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.

About us

Remember A Charity

Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.

Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.

Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.

Our four key strategic pillars are:

• Inspiring the UK public to leave a charitable legacy
• Embedding legacy giving across Will-writing and estate planning
• Influencing government & decision-makers to protect and nurture the future of charitable legacies
• Equipping & enabling our members to maximise their legacy fundraising

Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.

Chartered Institute of Fundraising (CIOF)

The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.

This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.

Role Background

This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.

Reporting Structure

Reports to: Lucinda Frostick, Director of Remember A Charity

Job Description

Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).

The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.

This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.

Key Accountabilities:

• Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
• Develop and deliver communications for charity members and Campaign Supporters.
• Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
• Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
• Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
• Represent the organisation, exhibiting and/or presenting at relevant events or meetings.

​Responsibilities by area:

Charity sector

• Creation of promotional assets to support member acquisition and retention.
• Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
• Help colleagues to coordinate and present at select member events.
• Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
• Support the Director with sector-facing editorial content.
• Gather and showcase member testimonials and case studies.
• Develop and promote guidance and resources to help members maximise their legacy fundraising.
• Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.

Professional Advisers

• Responsibility for the marketing budget for professional advisers.
• Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
• Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
• Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
• Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
• Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
• Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
• Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
• Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.

Consumers

• Contribute to the planning and delivery of consumer marketing and PR activity.
• Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
• Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.

All

• Collaborate with the team to review campaign activity and success measures against KPIs.
• Maintain and update website content for charity and professional adviser audiences.
• Uphold brand consistency across all external communications and creative outputs.

About You

Experience & Skills

• Experience of planning and delivering successful marketing programmes.
• Knowledge of the UK charity sector and/or legal market.
• Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
• Effective presentation and networking skills.
• Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
• Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
• Budget management preferable but not essential

Attributes

• Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
• Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
• Team player, but also a confident self-starter, able to work independently when necessary.
• A positive attitude, with the ability to keep calm when managing multiple projects.

Reflecting the CIOF’s values

Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.

Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.

Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.

Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.

Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.

Circumstances

• Based in the UK.
• Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

About Wikimedia UK

Wikimedia UK is a registered charity committed to enabling people to engage with open knowledge and access reliable information to understand the world around them. We work in partnership with the Wikimedia Foundation and support a wide range of projects, including Wikipedia, to create and preserve open knowledge that is freely shareable and reusable by all.

Role Overview

Are you organised, enthusiastic, and eager to learn?  This role is perfect for someone at the start of their career who enjoys working with numbers, systems, and people.

The Finance & Operations Administrator will help ensure the smooth running of Wikimedia UK’s finances, office, and day-to-day operations. You’ll gain experience in finance, HR, and charity administration - learning from a supportive and experienced team while contributing to the charity’s mission.

Key Responsibilities

Operations & Office Support

• Provide administrative support to ensure the smooth day-to-day running of the office.

• Act as the main contact for British Library staff in relation to office matters.

• Coordinate with external service providers (IT support, facilities, etc.).

• Manage office supplies and equipment, keeping everything organised and running efficiently.

• Assist in developing and improving office systems, policies and procedures.

Financial Administration

• Process invoices, receipts and other payments; ensure proper authorisation and accurate recording in Xero (training provided).

• Support the reconciliation of bank statements and maintain accurate financial records.

• Assist in preparing documentation for audits and liaising with auditors.

• Support the Head of Finance & Operations with general bookkeeping and financial reporting tasks.

HR & Team Support

• Assist with payroll processing and employee benefits administration.

• Maintain employee records and ensure compliance with HR policies.

• Support recruitment processes, including scheduling interviews and onboarding new starters.
   

Person Specification

Essential

• Strong organisational and time-management skills.

• Excellent IT skills - confident using Microsoft Excel and quick to learn new systems.

• Great attention to detail and accuracy in work.

• Friendly, professional communication skills (both written and verbal).

• A positive, proactive attitude with a genuine willingness to learn.

• Ability to manage multiple tasks and prioritise effectively.

• A collaborative approach, with the confidence to ask questions and seek support.
   

Desirable

• Some experience in administration, finance, or customer service — ideally in a charity or public sector setting.

• An interest in finance, operations, or business administration.

• Experience using accounting software (e.g. Xero – training provided).

• Awareness of UK charity accounting or HR practices (advantageous but not required).
   

Personal Attributes

• Enthusiastic about learning and developing new skills.

• Proactive, reliable and adaptable.

• Interest in culture, heritage or the open knowledge movement.

• Commitment to Wikimedia UK’s values — equity, inclusivity, collaboration, creativity and boldness.

How to Apply

Please send your CV and a cover letter explaining how you meet the criteria by 9am on Friday 5th December. [PLEASE NOTE: APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED]. Interviews are scheduled for Wednesday 10th December.Please Note: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship for this role.

In your cover letter, it’s helpful to list each point under “Essential Criteria” and briefly explain how you meet it, with examples where possible.

We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.

We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice.

Wikimedia UK is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We particularly welcome applications from people with protected characteristics.

Job Title: Team Administrator

Location: Hybrid-Office (London Bridge) and home

Contract type: Permanent

Hours: 37.5

Leave: 25 days holiday per annum, plus bank holidays, plus discretionary leave between Christmas and New Year

About the organisation

We are an extraordinary company that believes in extraordinary recruitment. We work with a variety of non-profit organisations to help them recruit more effectively, more efficiently, and more inclusively. Since being established in 1990, we have placed over 30,000 people into paid and voluntary roles, with inspirational organisations making real and tangible difference to society, locally, nationally and internationally. Today, we are proudly a B Corp and an Employee-Owned Business. We're not interested in quick wins, instead we're driven by delivering impactful recruitment, appointments that can genuinely change the world.

About the role

The role will support our varied and diverse teams across all things administration with a focus on supporting a specific team for part of the week. This might involve helping us to book interviews for our clients, supporting the candidate journey, formatting CVs or it could include administering our database and intranet. The role would also support the teams with business development tasks and projects.

At the heart of this role is a variety of administration tasks so we're seeking candidates who enjoy supporting colleagues with organising, editing and communicating. You will need to be proficient using a variety of IT programmes, including MS applications and Adobe.

About you

We're looking for someone who genuinely enjoys working with people and creating positive experiences for everyone they interact with. You'll thrive in this role if you're friendly, approachable, and confident speaking to a wide range of individuals - whether that's colleagues, candidates, or external partners.

You'll be adaptable and highly organised, with a great eye for detail, and you'll enjoy being busy in a dynamic environment where every day brings something different. You'll naturally communicate with warmth and clarity, both in writing and in conversation, and you'll take pride in helping others and providing excellent service.

You're someone who can take initiative, work independently when needed, and bring creative, solution-focused thinking to your work. It's really important to us that you share our commitment to Equity, Diversity and Inclusion and the importance of making everyone feel valued and respected.

What You'll Bring

You'll have a minimum of 1-2 years of experience in an office or administrative role and feel confident supporting a variety of people in a dynamic environment. Your strong writing, editing and verbal communication skills will help you communicate clearly and professionally, and your excellent attention to detail will ensure nothing slips through the cracks.

You'll bring solid organisational skills, good problem-solving instincts, and a proactive, can-do approach. You're comfortable working both independently and as part of a small, supportive but high-performing team. You'll also be confident using applications such as Adobe, Microsoft Office tools (Excel, Word, Teams and SharePoint), and able to analyse information, conduct research and think creatively when challenges arise.

Most importantly, you'll be reliable, discreet, and committed to delivering high-quality work with integrity.

A bit about us and our values

We strive to ensure our workplace is inclusive, supportive, successful and fun. We are passionate about our role in supporting the non-profit sector to recruit more effectively, efficiently, and inclusively. We support diversity recruitment efforts because at the executive level minoritized groups are hugely underrepresented in our sector. An essential part of our success is our ability to hire an individual who shares our passion for making a difference and who wants to build a business dedicated to the relentless pursuit of that ideal. That is our motivation and our mission.

Remuneration

We offer a starting salary of £29,500, a bonus scheme and an excellent benefits package, personal development, career opportunities and an excellent, high growth working environment.

To find out more and to see a copy of our Job Description, please send your latest CV through to us by clicking apply. If we think it looks like you have the type of experience, we are seeking then we will then be in touch with the JD and details of how to formally apply.

Closing date Monday December 8th.

We anticipate holding interviews online on Thursday December 11th and second stage-interviews on Tuesday December 16th.

Our head office is near London Bridge though all of our staff work flexibly. We anticipate candidates needing to come into the office 1-2 days per week with this role.

We want our workforce to be more representative of all sections of society at all levels in the organisation. The range of perspectives and experience diversity brings is an asset and we want to create an inclusive, welcoming environment for our staff team, candidates and the charities we work with. We particularly encourage applications from disabled people and people from Black, Asian and minority ethnic backgrounds, as these groups are currently under-represented in the charity and cultural sectors in which we operate.

As a disability confident committed employer, we actively encourage applications from disabled people. As part of this commitment, we offer a guaranteed interview to anyone who meets the essential requirements of a role and declares their disability. This is an entirely voluntary disclosure, if you are not comfortable disclosing your disability, you can choose to not participate in this scheme.

We will let everyone know the outcome of their interest by mid-December. However, if you haven't heard back from us by December 9th, it is likely that we will have had a number of applicants with skills and experience closer aligned to this role and so were unable to shortlist you on this occasion.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 316
Salary: £23,809 per annum FTE, inclusive of Outer London Weighting (OLW).
Contracted hours: 37.5 hours per week Monday - Friday 9am – 5pm
Reports to: Resources Lead
Contract length: Permanent
Working base: Watford Wellbeing Centre (with occasional travel to Borehamwood)

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

About You, the Role and the Team

This role sits within a team who respond to all of our day time telephone support calls and general enquiries into the Charity. The team report into our Finance and Resources Director who oversees our facilities and daytime telephone support for the wider organisation across Hertfordshire. As a member of this team, you will be based in our Watford centre (with requirements to travel to other centres as required) welcoming clients and individuals as they attend appointments in the centre alongside provision of mental health first-line support on the phone, responding to calls coming in between 9am-5pm Monday to Friday

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
N.B. Please quote reference number 316 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.