Charity administrator jobs in London, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Customer Success Executive
Reporting to: Customer Success Manager
Salary: £25,500 - £29,000 (dependent on experience) + generous non‑contributory pension + 25 days annual leave (excluding bank holidays)
Hours: 9am - 5.30pm (reducing to 9am - 5pm during August & December)
We offer hybrid working: 3 days from home and a minimum of 2 days in the office each week.
Flexible working hours are available after successful completion of the probationary period.
Primary Responsibility
As our Customer Success Executive, you’ll be joining our award‑winning Customer Success team, delivering exceptional service to our external customers, delighting them at every opportunity, and ensuring their experience with CharityJob is consistently excellent.
You’ll also support your internal customers, the Sales Team, by handling key administrative tasks that free them up to focus on revenue‑generating activity.
The Role
- Meet and exceed admin task targets by completing all assigned work within agreed timeframes.
- Prioritise incoming calls (with occasional outbound calls when required).
- Organise and manage your workload to ensure all agreed tasks are completed consistently and on time.
- Prepare daily, weekly, and monthly stats/sales reports as needed.
- Provide holiday cover for Account Managers to ensure client requests are actioned promptly.
- Share customer feedback with Product, Marketing, or Sales to help improve CharityJob’s services.
- Escalate enquiries appropriately, raising support tickets and following up to ensure timely resolution.
- Stay up to date with new products and features across CharityJob.
- Demonstrate a positive, can‑do attitude and act as a role model in behaviour and approach.
- Support other internal departments when required and agreed with the Customer Success Manager.
The Person
- Passionate about delivering great customer experiences
- Friendly, confident telephone manner
- Excellent verbal and written communication skills
- Strong problem‑solver
- Organised, methodical, and proactive
- Collaborative team player
Does this sound like you? If so, we’d love to hear from you, so please submit your application now.
The Company
CharityJob is the largest specialist job board for the UK charity sector. We are dedicated to empowering charities with the tools and resources they need to make fair and effective hiring decisions, connecting passionate people with the organisations that inspire them.
We’re a small, friendly team with an entrepreneurial, approachable culture - supportive, fun, and growth‑driven.
Application Instructions
Please click the ‘Apply Now’ button to submit your application.
Regretfully, we can only accept applications from candidates who currently live and have the right to work in the UK and live within a commutable distance to Hampton Wick, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Role: Executive Assistant
Contract: Permanent, Full Time
Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.
Job Purpose
The Executive Assistant will provide administrative and internal and external stakeholder management support to the Executive Director. The role will also provide some support to the Director of Finance and Administration, and the wider team.
Eligible candidates should be extremely organised, have excellent communication and the confidence to independently manage a wide variety of tasks and stakeholders. They must have relevant experience in supporting executive roles and be enthusiastic and proactive in completing a wide variety of vital tasks independently.
The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.
About Oceana UK
Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.
We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.
Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.
Responsibilities
- Support the ED to align time, attention and decision-making with organisational priorities, ensuring focus on high-impact work.
- Provide diary support to the Executive Director, including coordination of meetings, focus-time, effective travel planning, and other cross-team calendar management.
- Provide inbox management support to the Executive Director, assisting with task and diary prioritisation.
- Provide administrative support to the Executive Director, including travel bookings, expense reporting, and credit card statement reconciliations.
- Act as the first point of contact for the organization, including monitoring and responding to email inbox.
- Provide a liaison point between the ED and senior leaders, staff, and external stakeholders, ensuring timely follow-up, actions, and clear communication.
- Proatively coordinate and manage correspondence, briefings, meeting memos, departmental reports, and presentations on behalf of the Executive Director, ensuring timeliness, accuracy, and alignment with the ED’s voice.
- Attend meetings to capture notes and follow up actions, ensuring these are circulated and completed.
- Use a high degree of tact, judgment, and strong interpersonal skills to address timely correspondence, minimizing handling by the Executive Director.
- Manage occasional internal and external events (in-person and virtual), including planning and managing vendors, venues, online platforms, guestlists and invites, run of shows.
- Organise and manage external, departmental and international meetings, including scheduling, drafting agendas, taking notes, reviewing action items, and maintaining relevant documents.
- Follow up on assignments given by the Executive Director to direct reports and provide the Executive Director with periodic updates.
- Support the coordination of campaign and fundraising tasks including mailouts, guestlists, reports, updates, as required.
- Arrange couriers, order office supplies, and support the Director of Finance and Administration with other office administration as required.
- Support effective functioning of the UK leadership team, by scheduling meetings, preparing agendas, and assisting with leadership travel bookings.
- Support Director of Finance and Administration with co-ordination of occasional full team events, and manage team travel bookings for international meetings.
- Assist the Director of Finance and Administration with other general financial, office and HR administration tasks.
- Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
- Other responsibilities as appropriate and necessary to achieve organisational objectives.
Requirements
- At least 5 years of professional experience in executive assistant roles (essential), ideally with some experience and understanding of an NGO or Not For Profit working environment.
- Alongside required professional experience, proven relevant training courses and certifications will be advantageous, e.g. IEAA, Prince 2 or equivalent.
- Excellent computer skills, including confident proficiency in Microsoft Office Suite, especially Word, Outlook, Powerpoint and Excel.
- Demonstrable experience in project delivery and project management methods.
- Some previous experience of events planning and management is preferred.
- Ability to represent Oceana UK in a professional, diplomatic, and responsive manner.
- Excellent written and verbal communication with wide ranging internal and external stakeholders, and ability to communicate on behalf of executive leadership with clarity and credibility.
- Must be friendly and enthusiastic team member, confident and motivated to build strong relationships across the team.
- Strong interpersonal skills and emotional intelligence, with the ability to build and maintain positive relationships with all internal and external stakeholders.
- Excellent judgement, discretion and integrity in handling sensitive and confidential matters.
- Ability to navigate complexity, with strong problem identification and resolution skills, and ability to design and implement insightful process improvements.
- Ability to plan and handle many tasks independently and simultaneously, with speed, accuracy, courtesy and initiative.
- Flexibility to adjust to shifting priorities and deadlines. Must be willing to accept varied workload, including travel and some working outside of normal work-week hours.
- Highly reliable and dependable.
- Strong commitment to the organisation’s values and vision.
- Some CRM / Salesforce experience is desirable.
Application Deadline: 19 July 2026
Interviews: From 30 July 2026
The client requests no contact from agencies or media sales.
We're hiring: Legal Assistant (Employment)
- Pay: £28,000 - £30,000 FTE
- Contract length: Permanent
- Hours: Full-time (37.5 hours per week) or part-time
- Location: Hybrid (with possibility of remote-only for an exceptional candidate)
The Work Rights Centre is looking for an enthusiastic and well-organised individual with passion for social justice and aspirations to expand their legal skills to join our ambitious charity. This is an ideal opportunity for a candidate with a strong sense of justice, who values impact on people’s lives, learning, and who has excellent organisational and administrative skills. We can accommodate part-time, flexible and remote work, and offer enhanced pension, annual leave and sick pay benefits.
The role
The successful candidate will provide excellent administrative support to our Employment team of legal advisers and solicitors. This is a busy and varied role that on any day may include assessing employment clients, collating evidence bundles, booking consultation appointments or taking notes at hearings. You’ll use your excellent administrative, communication and time management skills to ensure that cases remain on track, documents are well-organised and clients are updated on case developments. Above all, this is a real opportunity to support vulnerable workers, while learning the ins and outs of daily legal work.
Please download the job description for full responsibilities and complete person specifications.
About you
You are either working towards or have completed a qualifying law degree (LLB or GDL)
You will also have:
- Some legal or administrative experience
- Some experience of working in a client-facing frontline capacity
- Some experience of working in a team, and progressing towards shared objectives.
- Excellent organisational and time-management skills
- Ability to conduct legal research and draft legal correspondence
- Ability to prioritise tasks and deliver in a timely fashion.
- Excellent attention to detail.
- Excellent written and verbal communication skills
Why join us?
- Generous leave: 32 days annual leave (28 days + birthday off + 3 days Christmas closure).
- Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
- Growth and learning: A dedicated professional training budget to help you upskill.
How to apply
Please send your CV and Cover Letter by Sunday, 19th July and don’t hesitate to reach out with any queries about this opportunity.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.
The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.
The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.
The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.
The 2 days (15 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.
This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
The Operations Programme Coordinator provides operational, administrative, and project support across Picker’s portfolio.
The role is currently deployed primarily within the Learning & Development (L&D) team, supporting the effective design, delivery, and continuous improvement of Picker’s L&D programmes and products. The L&D programme offers a range of accredited online and in person training, alongside webinars, practical toolkits, and a global community of practice, to support person centred improvements across health and social care. The postholder may be redeployed, in whole or in part, to support other areas of the Picker offer as organisational priorities require.
The highest quality person centred care for all, always
Join the award winning Independent Society of Musicians
Central London - Assistant to the Chief Executive and Assistant Company Secretary
28 hours per week – Circa £45K pro rata
The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its wide range of services to its members from legal to health and wellbeing. We are also known for our campaigning work on issues from music education to AI and Brexit.
The ISM is now looking for a highly experienced Administrator and Secretary to work alongside the Chief Executive. You will have very strong administrative skills as well as advanced knowledge of using Microsoft office packages such as Word, Excel, Outlook and PowerPoint. You must have experience of ensuring good governance at Board level including preparing Board papers and drafting and circulating Board minutes. This is a critical part of the role as well as drafting a wide variety of correspondence.
You will also be responsible for aspects of risk management such as health and safety. The Chief Executive is a senior leader in the music sector so you will need to be able to demonstrate absolute loyalty, discretion and confidentiality as well as excellent common sense and good judgement.
If possible you should have a music background.
You will have at least 5 years’ experience working in Governance/ Administration or as a PA/ Secretary and will be used to working to competing deadlines with high levels of accuracy. You will be joining a professional staff team who are based in Bayswater, London. The role is 28 hours per week.
For a full job description for this role please visit the ISM website.
To apply please send a CV and covering letter saying why you are right the person for the job to membership team email address.
Closing date is Monday 20th July at 9.30am. Interviews will take place face-to-face and applications generated by AI will not be considered
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.


12-month FTC | Hybrid (2 days in the office, London) | Up to £45,000
We’re supporting a well-established professional membership organisation to recruit a CRM (Dynamics 365) Administrator for a newly created role within their IT function.
This is a hands-on opportunity to take ownership of Dynamics 365 CRM, supporting colleagues’ day-to-day, improving data quality and processes, and working closely with external suppliers. The role is offered on a 12-month fixed-term basis, with the potential to become permanent.
The role
You’ll be responsible for keeping the CRM running effectively and continuously improving how it supports the organisation. This will include:
- Managing and triaging requests via the CRM ticketing system
- Resolving technical and non-technical CRM issues and working with external suppliers
- Maintaining data quality through cleansing, de-duplication and governance
- Managing user access, permissions and security roles
- Delivering CRM training (1-2-1 and group sessions) and producing clear user guidance
- Creating reports and dashboards to support insight and decision-making
- Identifying opportunities to streamline processes and introduce automation
You’ll be confident working with users at all levels and comfortable taking ownership of a business-critical system. You’ll have:
- Proven experience administering Dynamics 365 CRM
- Strong data management and problem-solving skills
- A good understanding of GDPR and data governance
- Advanced Excel skills and experience working with multiple business systems
- Experience working in or alongside a ticketing or support environment
- Clear communication skills and a supportive, collaborative approach
- Salary up to £45,000
- Hybrid working – 2 days per week in a central London office
- A new role with real scope to shape CRM ways of working
- Potential for the role to become permanent after 12 months
- Supportive, values-driven culture
If this exciting opportunity is of interest, please get in touch ASAP. We are reviewing CV’s as they come through!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a MARAC Administrator
Salary: £25,207 - £26,500 pro rata
Location: Brent Civic Centre and Hammersmith Head Office with the option to work from home up to 2 days per week
Hours: 28 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The MARAC Administrator will support the MARAC Coordinator in the administering the MARAC process. The post holder will be co-located in Brent and will be required to attend MARAC meetings in various locations as required. There will also be a requirement to attend Advance’s Head office.
The MARAC Administrator will process MARAC referrals and flag to the MARAC Coordinator any referrals that have insufficient information or may not meet the MARAC threshold. The post holder will also compile the MARAC At Risk List for approval by the MARAC Coordinator, including case details of survivors and perpetrators who will be discussed at the MARAC.
About You:
To be successful as the MARAC Administrator you will need the below experience and skills:
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An understanding of violence against women and girls with a particular focus on the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
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Experience of office management and administration roles and experience of maintaining data systems and producing regular monitoring reports
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Accurate and methodical approach to dealing with data processing, filing systems, facts and figures
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Excellent literary and administrative skills including ability in information technology, data collection and in-depth working knowledge of Microsoft Excel and Word
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Good interpersonal and communication skills
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The ability to be flexible, working as a team or independently as required to support the service and colleagues
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An ability to work in partnership with relevant statutory and voluntary groups, to demonstrate the ability to develop and maintain strong constructive working relationships
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An ability to cope in stressful situations; able to multi-task and prioritise, remaining calm under pressure
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Tuesday 30th June 2026 @23:59
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Interviews are taking place w/c 6th June
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
As a Grants and Services Caseworker at our charitable foundation, you will make a huge difference to individuals and families in financial hardship through assessing applications and making welfare grants to insurance people going through challenging times.
You will also provide guidance on areas such as benefits, debt, and employment, and signpost applicants to appropriate support services.
Beyond casework and grant-making, you’ll contribute to exciting wider initiatives at The Insurance Charity – from shaping new, responsive grant programmes for individuals, to building partnerships with external organisations to strengthen our impact and reach.
The client requests no contact from agencies or media sales.
Lightyear Foundation is looking for a highly organised and proactive Finance and Administration Manager to join our small, friendly and disablility charity.
This is a varied home-based role at the heart of the organisation, leading on day-to-day bookkeeping and financial administration, while also supporting governance, HR administration, CRM management, organisational systems and the smooth running of the charity.
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Salary: £26,300 - £32,800 FTE, depending on skills and experience
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Hours: 21 hours per week, worked flexibly.
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Location: Home-based, UK
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Contract: Permanent, part-time
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Closing date: 26th June 2026
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Interviews: 9th and/or 13th July 2026
We are committed to genuine flexible working and recognise that talented people balance work alongside caring responsibilities, disability-related needs, and other commitments. While the role is contracted at 21 hours per week, additional paid hours may be available by mutual agreement, offering opportunities to increase earnings as the organisation continues to grow.
As a disabled-led charity, we are passionate about breaking down barriers to STEM (Science, Technology, Engineering and Mathematics) for deaf, disabled and neurodivergent children and young people. Joining Lightyear Foundation is an opportunity to play a key role in a growing national charity, help shape our systems and operations, and make a meaningful difference to the lives of young people across the UK.
We particularly encourage applications from suitably qualified deaf, disabled and neurodivergent people.
What we offer
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Genuine flexible and remote working.
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Opportunities to develop your skills and take ownership of key organisational systems and processes.
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The opportunity to be part of a supportive, disabled-led organisation.
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A role where you can make a meaningful difference to the lives of deaf, disabled and neurodivergent young people.
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28 days annual leave inclusive of bank holidays, pro rata for part-time employees.
More details on our website.
Breaking break down barriers to disabled and neurodivergent children and young people taking part in STEM (science, technology, engineering and maths)

This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.
This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.
If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!
Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.
Your responsibilities will include:
- Processing fundraising income from multiple sources, including post, bank transfers and online platforms
- Accurately recording, coding and filing all donations across paper and electronic systems
- Managing and maintaining donation data within Salesforce CRM
- Opening and handling incoming post, including preparing cash and cheques for secure banking
- Ensuring all donations are acknowledged promptly to support a positive donor experience
- Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
- Assisting with reconciliation and financial administration tasks
- Providing additional administrative support to the wider team as needed
- Strong experience in income processing, financial administration or data-heavy roles
- Excellent attention to detail and a high level of accuracy
- Confident working with CRM systems such as Salesforce
- Comfortable handling financial information and working with sensitive data
- Well organised, methodical and able to manage competing priorities
- A team player with a proactive and reliable approach
- Ideally experienced within a charity, fundraising or membership environment
- Play a critical role in ensuring vital income is processed accurately and efficiently
- Gain valuable experience in fundraising operations and financial administration
- Work with a supportive, purpose-driven team
- Flexible part-time working with a clear structure across the week
- Immediate start opportunity with a meaningful short-term impact
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your mission
You’ll help make sure our Salesforce CRM and Marketing Cloud tools are well-maintained, accurate and easy for teams to use, so that they can run better campaigns and make confident, data-led decisions.
Your profile
Responsibilities
CRM
- Championing our team goal of maintaining a secure, clean, accurate and up-to-date database by data cleansing, encouraging best practice and understanding around the Salesforce org, to allow for data-driven decisions in the broader team.
- Contributing to and developing written guidelines, retrieving and preparing data for upload through Data Loader, using Excel tools and functions to manipulate data (especially Vlookup, but also conditional highlighting, filters, formatting etc.).
- Supporting ~60 internal users with day-to-day bespoke services including reporting, creating and editing list views, maintaining page layouts and best practices, all managed through cases and assigned to you by team needs.
- Actively participating in projects, including owning tasks, critical thinking and inputting into project conversations, and liaising with stakeholders to suggest solutions.
- Run training sessions for staff, from Salesforce basics to more advances and bespoke functionality. Frequently improve and monitor training materials to increase efficiency and adoption.
- Using Form Assembly to create and manage forms, ensuring accurate data collection and entry into Salesforce and independently handling error messages coming in as a part of a rota (after training).
- Using Jira to proactively create and track work
- Work closely with Third Party support providers to progress work. This could be Partner consultancies, Salesforce Support, or other Products in use within the Org.
- Working within the Salesforce NPSP data model, ensuring accurate management of constituents, relationships, and donations.
Marketing Cloud
- This role will support our use of Marketing Cloud Engagement, alongside the CRM team and Partner organisations. This will include:
- Supporting the use and development of Salesforce Marketing Cloud Engagement, including managing data extensions, contact segmentation, and audience creation to support targeted campaigns.
- Ensuring data quality and compliance within Marketing Cloud by maintaining accurate subscriber data, managing preferences, and supporting GDPR best practices.
- Collaborating with stakeholders to translate campaign requirements into technical builds, including personalisation, dynamic content, and automation.
- Monitoring campaign performance through reports and analytics, providing insights and recommendations to improve engagement and effectiveness.
- Supporting integration and data flow between Salesforce CRM and Marketing Cloud, troubleshooting issues and ensuring consistency across platforms.
- Contributing to documentation and best practice guidelines for Marketing Cloud usage, including campaign processes, naming conventions, and data management standards.
- Assisting with user support and training related to Marketing Cloud functionality, helping team members adopt tools and improve campaign execution.
Experience
Required experience
- Certified Salesforce Platform Administrator (previously Salesforce Administrator)
- At least two years experience working in Salesforce Administration
- Experience translating user requirements into technical solutions
Desirable experience
- Non-Profit Success Pack knowledge
- FormAssembly
- FinDock
- Jira
- MoveData
- Marketing Cloud Engagement
- Experience working in the Non-Profit Sector
Soft skills
- Ability to curate and create effective training materials
- Ability to communicate effectively with various stakeholders both written and verbally in both group and one-to-one settings
Other stuff
- Projects and training are a great way for us to explore ideas, level up our skills and deliver work that supports CALM to achieve its mission.
- Everyone at CALM will spend time learning, collaborating with other teams and getting stuck in. Sometimes this will mean stretching out of your core responsibilities.
Why work for us?
Reports to: Senior Salesforce Administrator - Lee Baker-Harris
Contract: 12 month fixed term contract
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
A work environment that values creativity, personal growth and collaboration.
Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.
About us
We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.
We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.
We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.
Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online.
We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
APP is looking for an energetic, creative and engaging Community and Events Fundraiser to work with individuals and groups from all walks of life - building strong relationships with them so that APP is the charity they choose to fundraise for.
You will join a small but fast-growing charity with a dedicated and passionate team, committed to supporting women and families affected by severe postnatal mental illness.
We are looking for someone with experience of charity fundraising, who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise APP’s profile, strengthen supporter engagement and help the charity build a more diverse and sustainable income base.
The successful candidate will be warm, personable and someone who understands the importance of the small details – as well as flexible, resilient and prepared to manage a varied workload. APP offers home-based working with core hours and flexible start and finish times. A working pattern will be agreed with the successful candidate.
PERSON SPECIFICATION
Essential skills, qualities and experience:
● At least two years’ experience in a fundraising role within the charity sector.
● A proven track record of meeting income targets and growing a supporter base.
● Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and businesses.
● Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.
● Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
● Confident using a CRM database; experience with online fundraising platforms (e.g. JustGiving, Enthuse).
● Understanding of UK charity law, GDPR, and the Fundraising Regulator Code of Fundraising Practice.
● Passionate about health equality, social justice, and improving the lives of mothers and families.
● Ability to understand and maintain confidentiality.
● Ability to work both independently towards goals and as part of a team.
● Ability to prioritise workloads and have an organised, methodical approach.
Desirable skills, qualities and experience
● A willingness to raise awareness of PP.
● Experience of supporting community fundraisers in the area of mental health, or with issues relating to pregnancy, women and families.
● Awareness of, and knowledge of the issues faced by women and families affected by postpartum psychosis, bipolar disorder and perinatal mental illness.
● Experience of successful lone working, managing a diverse workload, and working with remote teams.
● An understanding of social media.
● Experience of updating websites.
● Experience of video call (e.g. Zoom, Microsoft TEAMS), Slack and web survey tools.
For more information please see the recruitment pack.
The client requests no contact from agencies or media sales.
Help us tell the story of a college that changes lives
WM College is an educational charity with a long-standing mission to support adult learners and the wider Camden community. We're looking for a creative, organised and people-focused Marketing & Events Coordinator to help tell our story — through engaging events, exhibitions and content that show what our learners achieve.
What you'll be doing
This is a genuinely varied role at the heart of college life. One week you might be coordinating a private view in our gallery; the next, capturing learner stories at our awards evening or helping welcome hundreds of visitors at an open day.
In this varied role, you'll:
- Help plan and deliver open days, exhibitions, private views, learner awards, craft fairs and other college events
- Create and schedule content for our website and social channels, capturing learner stories, photos and video along the way
- Liaise with learners, staff and local partners to celebrate what we do
- Keep the practical side running smoothly - event logistics, marketing administration and supplier coordination
Who we're looking for
You might be a marketing assistant, events coordinator or arts administrator - or you might come from somewhere else entirely.
This role is ideal for someone who:
- Has experience in marketing and/or events - in any sector, though education, charity, arts or community experience is a bonus
- Enjoys working collaboratively and thrives in a purpose-driven environment
- Can juggle priorities, stay organised, and communicate with warmth and clarity
- Is motivated by a mission to help others access education and lifelong learning
- Wants to join a new, growing team and help shape the college's future - no two days are the same
How and where you'll work:
- Part-time: 0.6 FTE (equivalent to three days a week)
- The salary is £16,949 - £18,245 per annum (pro-rata of £28,248 - £30,408 FTE)
- Hybrid working: our marketing team is in the office on Tuesdays and Wednesdays, and we'd ideally like you in for one or two of those days; the rest is flexible between home and office
- Occasional evening and weekend work to support events, planned well in advance - including two Saturday open days a year
- This post is subject to an enhanced DBS check, which we arrange
Why join us
By joining WM College, you'll be part of something special - helping us continue to offer inclusive, supportive education for those who need it most.
Interviews are scheduled for w/c 6th July (likely 7–8 July).
The client requests no contact from agencies or media sales.
The Role
The Law Society is the membership body for the legal profession. Our members are at the heart of what we do, and we're committed to providing ongoing support, training and events to assist them in their careers.
The Support Centre is at the forefront of the organisation and will see you liaise with both the public and the profession managing high call volumes and responding to queries that arise via online mediums.
This is a busy and varied role working as part of a supportive and helpful team who adopt the values of the Law Society and care about the service they provide.
As Customer Service Officer you will be the first port of call for anyone wishing to speak to the Law Society, directing calls across the organisation you will be a polite and well-mannered individual with a proven background of working in a high-volume customer service environment.
If you have a positive attitude, helpful nature and want to join an organisation that offers a wonderful benefits package, this could well be the role for you.
What we're looking for
You will have demonstrable customer/member handling experience.
You will have proven experience of providing a high-quality service to a range of customers coupled with the ability to apply logic and common sense when analysing problems.
You also will have strong organisational, administrative and IT skills as well as excellent communication skills, both written and oral, including negotiation techniques.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government, and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.


