Charity administrator jobs in vauxhall, greater london
The Honourable Society of the Middle Temple has an exciting opportunity for a Head of Development and Fundraising to join their dedicated team.
Location: London, EC4Y 9BT
Salary: £35,000 - £40,000 gross per annum
Job Type: Part Time, Permanent
Working Hours: 22.5 hrs per week, 3 days per week
Closing date: 10am on 28th July 2025
About Middle Temple:
As one of the four Inns of Court, we are proud to provide support, education and accommodation to barristers at every stage of their careers. The Inn awards just over a million pounds in scholarships each year, with the majority going to students commencing the bar vocational training course, some to students doing a post-graduate law conversion course, plus smaller amounts for ad hoc overseas placements, essay prizes etc.
The Inn’s mission is to support the rule of law in the UK and overseas, especially Common Law jurisdictions, and carries this out by providing extensive education opportunities and support to its members across the world.
Head of Development and Fundraising – The Role:
In this part-time role (22.5 hrs p/w) you will be responsible for all aspects of fund raising for The Middle Temple and for the associated activity. You will generate the strategy, annual fundraising plan and then enact activity to achieve the objectives set in the plan.
We’d love to hear from you if you are an experienced fundraising practitioner who has built strategies and plans with excellent interpersonal and communication skills.
Head of Development and Fundraising – Key Responsibilities:
- To write the Middle Temple fundraising strategy and annual plan. Then, to enact the plan to achieve fundraising objectives
- To organise and run the annual calendar of fundraising activities, including appeals
- To manage the oversight of the Trustees of the Middle Temple charity and fund through regular meetings of these groups
- To manage, and keep updated, the fundraising databases and information sources required to enable the Inn’s fundraising
- Identify, cultivate and then apply to various funding sources, both internally and externally including grants and trusts
- Write funding applications where appropriate, monitor and track donations and keep financial records up to date
Head of Development and Fundraising – You:
- An experienced fundraising practitioner used to both creating strategies and plans as well as operating as a ‘hands on’ operator
- Experience of a similar working environment and/or understanding of the workings of other not-for-profit organisations
- Strong administrative experience, ideally in a fundraising role, dealing with the legal and administrative requirements of fundraising including the relationship management of donors
- Experience in managing the requirements of a charity including accounting, reporting and attending meetings of the Charity’s Trustees
- IT literate with experience of using databases (Salesforce and CiviCRM), Microsoft Office (Word, Outlook, Excel)
- Excellent communications skills (verbally and in writing) at all levels
Head of Development and Fundraising – Benefits:
- Generous Annual Leave Entitlements
- Life Assurance
- Employee Assistance Programme (online resources and access to confidential counselling services)
- Private Medical Insurance (including gym membership)
- Medical Cashback Scheme (e.g. for dental, optical)
- Generous Pension (12% employer contribution)
- Season Ticket Loans
- Access to a Range of Learning & Development Opportunities
- Opportunity to join our dedicated team and work in a beautiful, unique, and historical setting in central London
Application Process:
Middle Temple is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Closing date: 10am on 28th July 2025
To submit your application for this exciting Head of Development and Fundraising opportunity, please click ‘Apply’ now.
Are you a sharp, energetic, and adaptable governance professional who thrives on supporting effective leadership, strong compliance, and smooth organisational operations? Harris Hill is delighted to be working with an international educational charity that has a long-standing mission to empower young people through the life-changing skills of oracy, critical thinking, and dialogue, in their search for a Senior Governance Officer. This part-time (3 or 4 days per week), permanent role offers flexibility in both working patterns and hybrid work arrangements.
This is a key role at the heart of the organisation’s Corporate Services team, supporting the Chief Operating Officer and Board of Trustees to ensure high standards of governance and compliance. You will play a central role in preparing and circulating Board and Committee papers, taking clear and accurate minutes, maintaining registers, supporting audits, and tracking progress on key actions. You will contribute to risk assessments, ensure regulatory requirements are met, and provide trusted administrative support to the COO. The post holder will support the organisation through the annual audit and Board effectiveness review, liaise with legal advisors for due diligence checks, and ensure all statutory and regulatory requirements are met.
We’re looking for someone with a solid understanding of corporate governance, compliance, and charity regulation, as well as experience supporting Boards and senior leadership. You will be experienced in preparing for and minuting Board and Committee meetings, able to manage multiple projects to deadline, and confident in upholding high standards of compliance and confidentiality. Tact, discretion, and strong interpersonal skills are essential, as you’ll be working closely with senior leaders and trustees.
Candidates must bring not only precision and professionalism but also a collaborative mindset and a can-do attitude. You’ll need to be flexible, responsive, and enthusiastic about the organisation’s vision and mission.
A background in the charity sector is highly desirable, though candidates with strong relevant experience from education or similar sectors are also encouraged to apply.
To apply, please submit your up-to-date CV by 03rd August 2025 at 23:59.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Panathlon Foundation is seeking a Financial Controller (FC) to oversee the charity’s finances and support our mission of delivering inclusive sporting opportunities to children with disabilities and special needs across the UK.
This is a flexible, part-time role (2/3 days per week) that can be fully remote, making it ideal for someone seeking meaningful work with a values-driven organisation alongside other commitments.
As Financial Controller, you’ll be responsible for the day-to-day financial management and reporting across the organisation.
You’ll work closely with the CEO, COO, Fundraising team, and Trustees to ensure financial sustainability, transparency, and strategic insight.
You’ll also play a key role in budgeting, impact reporting, and funder support.
Key Responsibilities
● Oversee financial operations, including payroll, ledgers, reconciliations and monthly management accounts
● Manage budgeting and forecasting, delivering regular financial updates and variance analysis
● Support impact and KPI reporting, linking financial data to programme outcomes
● Collaborate on donor and fundraising reporting, providing financial analysis for grants and proposals
● Manage invoicing and income tracking with schools and partners using Xero software.
● Support the CEO and Trustees with governance, audits, and committee reporting
About You
Essential
● ACA / ACCA / CIMA qualified or part-qualified with relevant charity finance experience
● Strong knowledge of Xero (essential)
● Experience preparing management accounts, budgets, and donor reports
● High attention to detail and strong financial analysis skills
Desirable
● Understanding of charity finance regulations, SORP, or grant-based funding
● Experience working with schools, education and charity sector
Please apply with a short covering letter and C.V. explaining your suitability for the role by the deadline of JULY 25th
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
We are looking for a passionate and skilled Executive Assistant (EA) to play a key role in supporting the Director of Ministries (DoM) in delivering exciting and far-reaching strategic priorities, from mobilising missionary teams to engaging with key external contacts. As EA, you’ll work closely with the Director to ensure they are fully prepared and supported, providing first-class organisation and administration. You’ll help develop effective systems and processes, all while working within a diverse and vibrant theological and cross-cultural environment.
You’ll play a vital part in helping the DoM achieve meaningful outcomes, while working in a supportive and mission-focused environment where your skills will truly make a difference. If you thrive on organisation, communicate with clarity and warmth, and would love your work to paly a part in sharing the love of God, then this could be the opportunity for you.
The successful candidate must be able to demonstrate:
- Experience of working in an Executive Assistant role.
- Strong interpersonal skills to credibly deal with stakeholders at all levels both internally and externally.
- Strong organisational skills and an aptitude for forward planning, with an ability to prioritise.
- Ability to analyse information, write and present reports to all levels of the organisation.
You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.
Please see the Candidate Pack for more details.
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.
Location: Hybrid, London (min on-site three days per week)
Closing Date: Wednesday 6th August
Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents.
Salary: Circa £40,000
The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You’ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare.
Key Requirements:
- Housing or property management experience
- Strong administrative and organisational skills
- Excellent communication and customer service
- Understanding of benefits, safeguarding, and data protection
- Confident using databases and IT systems
This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The Drive Training Coordinator plays a central role in coordinating the planning and delivery of training activities across The Drive Partnership. The Training Coordinator will provide efficient logistical, administrative, and learner support across all Drive workforce trainings. This includes managing training schedules, resources, communication, and data in support of high-quality training outcomes.
Hours: Full-time, 37.5 hours per week.
Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.
About Drive
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on Tuesday, 5th August 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Job Title: Family Support and Graduation Coordinator
Salary: £28,000
Working Hours: 35 hours per week
Contract: Fixed Term until 31 March 2026 (extension subject to funding)
Location: Newham office based (with some hybrid working)
About us at the NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the role
This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds.
The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service helping them to navigate complex needs and overcome barriers to access through a creative, solution-focused approach. Working alongside the Perinatal Programme Manager building and maintaining a network of local support services, helping to develop clear referral pathways and strong partner relationships.
To be successful in this role you will have:
- Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them
- Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years
- Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families
- A good knowledge and understanding of local support and services for the client group
- Experience in empowering women to make informed decisions about their lives and advocating for their needs and rights
- Ability to handle challenging situations and behaviour with a calm, flexible and confident approach to reach a positive resolution
- Able to work reflectively, developing an awareness of any judgements, biases or assumptions that may impact upon your work.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10th August 2025
The client requests no contact from agencies or media sales.
Purpose of the Job
The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.
The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.
We currently offer three types of volunteering roles at HFEH Mind:
- Client facing support– Working alongside staff supporting service users
- Events – Supporting outreach & fundraising efforts and promoting our work
- Central Support – Blogging, graphic design, administration, etc.
General/Key Responsibilities
- Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
- Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
- Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
- Develop and maintain volunteer policies, role descriptions, and procedures.
- Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
- Promote volunteering opportunities through social media, local networks, and community partnerships
- Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
- Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
- Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
- Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)
Volunteering Experience
- Ensure volunteers are receiving regular supervision and support during their placement.
- Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
- Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews
Administrative
- Maintain an up-to-date volunteer database and contact list.
- Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers.
- Ensure volunteer training compliance is at required levels.
Other Responsibilities
- Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
- Ensure that equity and inclusion are at the heart of our volunteering programme and share in our commitment to equality of opportunity and to eliminating discrimination.
- Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
- Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
- Undertake any other duties commensurate with the level of the role.
Person specification
Essential
- Experience of working with or coordinating volunteers, ideally in a charity.
- An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
- Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
- Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
- Good IT and administration skills (e.g. Microsoft Office, databases)
- Commitment to equality, inclusion and the values of the charity sector.
- Understanding of safeguarding, GDPR and confidentiality.
- A proactive and flexible approach to problem solving
- Ability and willingness to travel to HFEH Mind sites.
Desirable
- Experience of working in the charity or community sector.
- Experience of HR administration, in particular recruitment and onboarding.
- Experience in delivering training or group facilitation.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
London (Office-Based) 6-Month Contract - Public Sector / Not-for-Profit
Are you an experienced administrator with a flair for project coordination? We're recruiting on behalf of a respected not-for-profit organisation for a Business Project Officer to support the delivery of key internal projects and provide high-level administrative support to senior stakeholders.This is a fantastic opportunity for someone who thrives in a structured environment, enjoys managing multiple priorities, and is confident working with data, documentation, and internal processes.
Key Responsibilities
- Provide comprehensive administrative support to project leads and senior managers
- Maintain and monitor project documentation, schedules, budgets, and action logs
- Organise and minute internal meetings, ensuring timely follow-up on decisions and actions
- Track project progress and support reporting on key milestones and deliverables
- Assist in identifying and mitigating project risks and issues
- Summarise and analyse project data, producing clear reports and recommendations
- Coordinate with internal teams and external partners to ensure smooth project delivery
- Support the implementation of change initiatives and process improvements
What We're Looking For
- Strong administrative background with experience supporting multiple projects
- Excellent organisational and time management skills
- Confident communicator with strong written and verbal skills
- High attention to detail and accuracy in documentation
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Able to work independently and manage competing priorities
- Comfortable handling sensitive information with discretion
Desirable
- Experience in the charity or not-for-profit sector
- Exposure to project management tools or methodologies
- Degree-level education or equivalent experience
This role offers the chance to work in a values-led organisation where your administrative and coordination skills will directly support meaningful work. If you're looking for a role where you can make a difference while developing your project support experience, we'd love to hear from you. Please apply or send your CV
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Teachers of Singing (AOTOS) are seeking a reliable and detail-oriented Finance Officer to support our financial operations, ensure regulatory compliance, and help us continue our work effectively and transparently.
About Us
AOTOS is a registered Charitable Incorporated Organisation (CIO) dedicated to supporting and developing voice teachers and singers across the UK working in all styles of music. We run workshops, conferences, and outreach programmes to advance vocal education. We are a volunteer run organisation, supported by a part time freelance administrator in addition to this role.
About the Role
This freelance, part time role offers flexible, remote working, with occasional requirement for attendance at in person meetings. Hours may vary according to our activities, with a typical requirement of 4 to 6 hours per week. Reporting to our Secretary, as our Finance Officer you will be responsible for maintaining accurate financial records, processing income and expenditure, preparing reports for trustees, and assisting with the financial reporting obligations required of a UK charity. This is a vital role supporting the operational integrity of the organisation and enabling us to meet our charitable objectives.
About You
You will have proven experience in a similar role, preferably within a non-profit setting with a solid understanding of bookkeeping and accountancy principles. You will be detail-oriented and flexible, with strong communication skills and the ability to manage your workload independently. If you also share our passion for music, that's a bonus.
Key Responsibilities
- Record all financial transactions in QuickBooksOnline and maintain budget and reporting spreadsheets
- Reconcile bank and PayPal, Stripe and GoCardless accounts monthly
- Process invoices, expense claims, and payments
- Prepare monthly and quarterly financial reports for the trustees
- Assist in the preparation of the annual budget and year-end accounts including for the Trustees Annual Report
- Process GiftAid claims through HMRC
- Ensure compliance with Charity Commission financial regulations
- Liaise with external accountants or independent examiners as required
- Maintain accurate and accessible financial records for audit purposes
- Support financial tracking of restricted/unrestricted funds and programme budgets
- Provide occasional ad hoc financial information to trustees and subcommittees
Essential Skills & Experience
- Proven experience as a Bookkeeper, ideally within a charity or nonprofit setting
- Solid understanding of bookkeeping and accounting principles, particularly for UK charities
- Proficiency with bookkeeping software (e.g.QuickBooks and Excel/Google Sheets)
- Familiarity with financial compliance for CIOs and Charity Commission reporting
- Excellent accuracy, attention to detail, and organisational skills
- Ability to communicate financial information clearly to non-financial colleagues
- Self-motivated with the ability to manage time and workload independently
Desirable Skills and Experience
- AAT qualification or similar accounting certification
- Experience with Gift Aid reporting
- Proficiency with QuickBooksOnline accounting software
- Understanding of membership-based organisations or arts education bodies
- Passion for music, singing, or performing arts (helpful but not required)
What We Offer
- Flexible, remote working arrangements
- Opportunity to contribute to a well-respected organisation in the music education sector
- Supportive and collaborative volunteer-led team
- Meaningful role in a mission-driven organisation
Applications will be reviewed on a rolling basis.
The advertised hourly rate is for guidance and we are open to discussion regarding your usual rate. Please include details of this with your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY DETAILS
DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information.
Refer to document attached (visible once you click 'Apply').
Job title: Operations Manager
Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Salary: £32,400 to £36,000 depending on experience
Contract: 12 months with potential/possibility of extension
Reports to: Church Leadership Team (Ministers and Trustees)
Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)
Closing date and how to apply:
8.30am on Friday 18th July 2025.
FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED.
Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
ABOUT THE CHURCH
We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.
Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer.
OUR ETHOS – GUIDING VALUES AND IDEALS
We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.
With this in mind, we want to reflect God’s love and character in our values and actions.
OUR VALUES
- We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
- We build relationships on love, compassion, and mutual respect.
- We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
- We seek to reflect God’s generosity, integrity and honesty in business.
- We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
- We believe leadership is servant-hearted, and all are encouraged to take part.
- We seek to express encouragement, forgiveness, and lasting hope.
OUR WORK AND MISSION
Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.
OPERATIONS MANAGER - ROLE RESPONSIBILITIES
The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.
This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.
A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.
The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.
They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.
Leadership:
- Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
- Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
- Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
- The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.
Building Management:
- Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
- Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
- Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
- Provide the Trustees with regular building management reports.
Compliance and Legal Administration:
Provide effective management, administration, organisation, and compliance with UK laws, for:
- The maintenance of a safe and healthy working environment.
- Safeguarding, equality and inclusion.
- HR matters including safe recruitment, induction, training and employee development.
- GDPR
- Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
- Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
- Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
- Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
- Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
- Keep administrative records. Provide reports for the Trustees.
Administrative Services and Support:
- Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
- Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
- Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
- Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.
Financial Oversight:
- Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
- Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
- Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.
Provide financial oversight, management, and support for:
- Venue ministry finances, pricing and strategy
- Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
- Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
- Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.
PERSON SPECIFICATION
Essential Personal Skills and Characteristics:
- A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
- Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
- Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
- Attention to detail
- Time-management
- Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
- Excellent communication skills and interpersonal skills with a wide range of people.
- Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
- People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
- Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
- Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.
PREFERRED WORK EXPERIENCE
Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.
Preferred leadership experience – preferably in a church or other Christian organisation:
- The ability to contribute to the management decision making process.
- Understanding of the church and charitable sector.
- Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
- Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.
Other preferred areas of experience, skill and understanding:
- Operations and building management.
- Administrative and operational support,
- Human Resources, including employment laws, practices, and administration.
- Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
- General church administration, organisation and communications.
- UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
- Safeguarding administration and understanding of training requirements at a team leadership level.
- Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
- Venue management.
- Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
- Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
- Education: Bachelor’s degree or equivalent experience in the work environment.
- Holds a UK driving licence.
This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.
EQUALITY, DIVERSITY AND INCLUSION
Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.
We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.
As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.
Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:
A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.
They need to:
Be an active member of Westbourne Grove Church.
Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.
Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.
This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.
Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.
Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.
Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.
If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.
TERMS AND CONDITIONS AND HOW TO APPLY
The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.
Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.
In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.
Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.
Your cover letter should include:
1. Why you would like to work at WGC generally and this role specifically;
2. Why you think your skills and experience make you a good candidate for this role;
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.
Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.
Thank you.
Refer to the document attached. We require a CV and a Cover Letter of no more than 2 pages addressing the following questions:
1. Why you would like to work at WGC generally and this role specifically
2. Why you think your skills and experience make you a good candidate for this role
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
The client requests no contact from agencies or media sales.
Are you a super-organised go-getter with a flair for detail and a passion for smooth-running operations? Ready to play a key role in a friendly, purpose-driven team where your efforts genuinely matter? If yes, read on - we’re looking for someone just like you.
As our Committee Officer, you’ll be at the very heart of our governance operations. You’ll be the engine behind our Board of Trustees and its supporting committees, ensuring that meetings run seamlessly, and our documents shine with professionalism, and governance standards are always met.
From planning and scheduling to preparing top-tier papers and safeguarding our processes, you'll make a real difference every day by upholding excellence behind the scenes. This is a role where your organisational prowess and sense of ownership will truly thrive.
Whether you're already seasoned in committee administration or you're bringing transferrable administrative experience and a hunger to learn - we'll support you every step of the way.
You’re someone who:
- Thrives in an organised, fast-paced environment
- Is a confident communicator, verbally and in writing
- Brings top-notch attention to detail and delivers with pride
- Has experience in diary management, committee support, and first-rate customer service
- Works effectively with senior stakeholders and colleagues across an organisation
- Is IT-savvy and always looking for smarter ways to get things done
The salary for this position will be between £30,000 - £34,000 depending on experience. This is a full time post at 36 hours per work and will be offered on a permanent basis. We will consider making this a part-time appointment, but no less than 0.8 FTE.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our lovely central London office for a minimum of three days a week, the rest of the time, from wherever you work best.
Diverse voices strengthen science - and us. We actively encourage applicants from all backgrounds, especially those from underrepresented groups including Black, Asian, and other minoritised communities, disabled people, and LGBTQI+ individuals.
Important Dates
*Pre-screening: 9 - 22 July 2025
Closing Date: 24 July 2025
*We will contact shortlisted candidates as and when they apply and invite candidates to an initial 20 minute MS Teams meeting with a member of the HR team.
The client requests no contact from agencies or media sales.
About WA-UK
The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon. WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region. WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.
WA-UK is governed by a Board of Trustees.
Job purpose: We are seeking a motivated, experienced Communications, Community Development and Support Officer to join a dynamic team to deliver WA-UK’s objectives.
The appointee will develop and manage WA-UK’s Communication & Community Development strategy in coordination with the Fundraising Officer, the Programmes Officer, and in partnership with Taawon. We’re looking for a team player who will devise communication strategies and produce content that informs and inspires multiple audiences including supporters, donors and other stakeholders. You will set outreach targets, play an integral role in advancing campaigns – off-line and on-line – to advance the objectives of the charity and actively manage the website. The post-holder will also provide administrative support and ensure the smooth running of the office
Duties & Key Responsibilities
Communications, outreach and community engagement
Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners:
· develop and lead on implementing WA-UK’s communication and community development strategy;
· produce content that informs and generates knowledge for the benefit of multiple audiences including supporters, donors and stakeholders; and utilise different mediums through which to disseminate that content;
· set outreach targets and grow and diversify the charity’s audience;
· devise and manage campaigns (offline and online) to advance WAUK’s objectives;
· regularly update website content (including quarterly e-news), WAUK Facebook page, X, Instagram profiles, LinkedIn;
· liaise with Taawon to coordinate messaging and appeals as and when necessary;
· maintain and update mailing lists;
· with the fundraising officer, promote the charity’s public profile (directly and indirectly) including through participation in multiple fora and with other stakeholders, charities, NGOs operating in the humanitarian space;
· promote opportunities for grassroots initiatives to engage with WA-UK.
Support and reporting
The appointee will:
· provide support to the programme officer and fundraising officer as and when needed
· provide the board with regular updates on the implementation of the communications and community engagement strategy
· contribute to the production of reports issued by and for the board including the annual report.
Administration
The appointee will be responsible for:
· basic book-keeping;
· monitoring and processing donations (digital and postal), responding to donors and updating databases;
· answering calls & inquiries including by email and post;
· general office admin tasks such as filing, maintaining office supplies.
Person Specification
Qualifications
We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical
thinking, problem-solving, and effective communication skills, demonstrated through relevant
qualifications or experience. You will be a team player who is proactive, driven and ambitious to excel with good attention to detail.
Essential experience
· a track record as a communications officer in the development sector.
· experience conducting research and drafting content on development related matters for a diverse audience.
· experience creating digital content – written and visual – for different purposes such as appeals and news items.
· a successful record of working in a team including with partners based overseas.
· proven ability in developing professional networks, partnerships, and external representation.
Essential knowledge and skills
• excellent team-working skills.
• excellent drafting skills and an ability to convey key messages clearly and concisely.
• excellent communication and reporting skills.
• advanced computer skills in MS Office, especially Excel and Word.
• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
• excellent numeracy skills.
Personal qualities and competencies
• strong interpersonal skills.
• be driven, proactive, focussed, and able to spot and create opportunities.
• strong organisation/planning skills and ability to plan and deliver against targets
• strong time management skills and ability to prioritise, multi-task and work under pressure.
• ability to deal with information confidentially and respond with sensitivity.
• ability to resolve differences and negotiate to accommodate difference.
· Arabic language skills
Personal attributes and other requirements
· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.
· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
· commitment to anti-discriminatory practice and equal opportunities.
· ability to apply awareness of diversity issues to all areas of work.
· able to work flexibly in emergencies and meet deadlines.
· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.
· commitment to abide by organisational policies, codes of conduct and practices.
· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building meaningful donor relationships that last? We’re supporting a fantastic Health charity to find an experienced and thoughtful Individual Giving Manager to lead the delivery of high-quality, insight-led supporter experiences. This is a vital new role within an ambitious and growing Individual Giving team, taking responsibility for stewardship, supporter care and developing donor journeys to build loyalty, trust, and long-term commitment amongst supporters.
Key responsibilities include:
- Lead the retention strategy for individual donors (cash and regular givers), creating segmented and personalised experiences across digital and offline channels.
- Work closely with acquisition, communications, and philanthropy colleagues to create seamless supporter journeys across individual giving and mid-value audiences, ensuring every donor feels valued.
- Manage the production of newsletters, impact reports, thank-you communications, and other touchpoints that show donors the real impact of their gifts.
- Oversee the supporter care function and maintain high data quality, using insights to inform better engagement.
- Line manage a Supporter Care Administrator and collaborate across teams to deliver events and mid-value donor engagement activities.
What we're looking for
- A strong understanding of stewardship and donor care, with experience designing and delivering supporter journeys.
- Exceptional written and verbal communication skills, with the ability to convey gratitude and impact in a way that resonates with supporters.
- Skilled in project management, supporter databases (e.g. Raiser’s Edge), and analysing data to inform strategy.
- A collaborative, solutions-focused approach with the confidence to lead, influence and improve.
- A genuine passion for building relationships and making supporters feel part of something bigger.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.