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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events and Community Fundraising Manager – Remote; however, must be accessible to London for event attendance and team days.
Overview (scroll down to full role PDF)
Trekstock Cancer Support is the go-to place for exercise and mental wellbeing support for people in their 20s, 30s and 40s living with and beyond cancer - a group too often overlooked. We exist to help people rebuild their strength, confidence and energy through movement, community and expert-led support, from diagnosis through to life after treatment.
We’re a small, ambitious team building something genuinely transformative, and we’re looking for a passionate and proactive Fundraising Manager to help drive our next phase of growth.
This is a hands-on, relationship-led role at the heart of our fundraising. You’ll take ownership of key income streams including challenge events, corporate partnerships and supporter engagement, helping us grow income while delivering an exceptional experience for everyone who supports Trekstock.
From leading flagship events like Trek This City to developing meaningful corporate partnerships, you’ll play a key role in bringing new people into our community - and keeping them connected to our mission.
If you’re a confident self-starter who thrives in a dynamic environment, loves building relationships, and wants to make a tangible difference to the lives of people affected by cancer, this is an opportunity to take ownership and help shape the future of Trekstock.
About you
You’re a confident relationship-builder who loves making things happen. You’re organised, proactive, and comfortable taking ownership in a small, ambitious team. Most importantly, you care about creating meaningful experiences for supporters and making a real impact.
You’ll bring:
- Experience in fundraising (events, community, corporate or similar)
- Strong relationship management and communication skills
- The ability to manage projects from idea through to delivery
- A self-starter mindset and confidence working independently
- Great attention to detail and experience using a CRM or database
Why join us
- Be part of a small, ambitious charity making a real impact
- Shape the future of Trekstock’s fundraising
- Flexible, hybrid working
- Health and wellbeing support + extra leave (including birthday + Christmas closure)
- A supportive, down-to-earth team culture
Trekstock is committed to building an inclusive team and welcomes applications from people of all backgrounds and experiences.
To provide life-changing programmes, tailored support and expert guidance – all designed to reach every single person who needs us, wherever they are.
The client requests no contact from agencies or media sales.
Contract: Full-time, London (9-month contract)
Salary: £29,849-£35,493 per annum
Closing Date: Monday 29th June 2026
Interviews will be held w/c Monday 6th July
Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Officer to join our Mass Participation & Events team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Events Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.
About you
You will be an energetic and personable individual with:
- Proven experience of working in a supporter or customer-facing role.
- Excellent communication and relationship building skills, confident in communicating with varied audiences.
- Excellent copy-writing skills for supporter communications and an interest in marketing.
- Strong organisation and multi-tasking skills, in order to ensure Sleep Out events run smoothly.
- Proactive and ambitious, always looking for creative ways of working.
What you’ll be doing
- Support the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
- Engage and steward all Sleep Out event participants, supporting them with their fundraising, answering queries and building strong relationships.
- Support the implementation of marketing plans that recruit participants.
- Support the Event Manager in managing the partnership with NBS to maximise the impact of the partnership and strive for long-term growth.
- Responsible for administrative processes for the Sleep Out team including donor and financial records, monitoring and creating resources and materials.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Shop Manager
Reporting to: Retail Support Manager
£27,941 - £30,840
37.5 hours per week
Huyton, Liverpool
As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Shop Manager will be an integral part of the wider Charity team.
Income Generation
- Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
- Actively drive stock generation through community engagement and donor relationships
- Ensure maximum stock availability through effective stock control and shop replenishment.
- Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
- Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
- Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
- Identify local market and business development opportunities for performance improvement.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Support the team to maximise income via our online platforms.
- Make commercial decisions to drive profitability of the shop.
- Present and maintain the highest standards of shop merchandising and visual layout.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
- Plan and organise daily workload throughout the shop in a way that ensures efficiency.
- Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
- Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
- Work with the wider Charity team to promote and support fundraising activities and events.
Staffing and Volunteers
- Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
- Line management of Assistant Shop Manager and team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
- Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
- Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
- Provide and support ongoing training and development.
- Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
- To work and treat staff and stakeholders in accordance with the Charity’s values
- Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
- Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.
Customer Service
- Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
- Exceed customer expectations by providing excellent quality service.
- Seek out new opportunities to make a real difference our customers experience.
- Make a positive impact within the local community.
- Play a key role in enabling the shop to represent the Charity’s values
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Assistant Shop Manager
Reporting to: Shop Manager
£26,848 - £28,492
37.5 hours per week
Huyton, Liverpool
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our team to help manage one of our successful charity shops.
As an Assistant Shop Manager for Alder Hey Children’s Charity, you will work alongside the Shop Manager to deliver sales, Gift Aid and profit targets to generate income for our charity. You will support the Shop Manager by leading and developing a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Assistant Shop Manager will be an integral part of the wider Charity team.
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support and assist with van collections and deliveries, to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation
- Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
- Support the team to maximise income from Gift Aid on donated products.
- Support the team to maximise income via our online platforms.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Work with the wider Charity team to promote and support fundraising activities and events.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
- Support with ensuring the money is ready and accessible for cash collection.
- Open and close the shop at the appropriate times.
Volunteers
- Support and management of a team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
- Help to provide and support ongoing training and development for volunteers.
- Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
Health & Safety (in conjunction with Shop Manager)
- Ensure the shop adheres to Retail Health and Safety regulations.
- Implement good Health and Safety practices to help protect employees, volunteers, and customers.
- Help to ensure employees and volunteers are trained in manual handling.
- Help maintain the cleanliness of the shop and behind the scenes areas.
Stock Control (in conjunction with Shop Manager)
- Ensure continuous, sufficient levels of high-quality stock.
- Be responsible for deliveries and stock controls.
- Ensure stock is appropriate to the business and priced accordingly.
- Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
- Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service
- Be professional, patient and have a ‘people-first’ approach to customer services.
- Be committed to the principles of equality, diversity, and collaborative working.
- Set high standards of cleanliness, display and merchandising.
- Establish quality standards, consumer safety and ensuring continuity.
- Play a key role in enabling the shop to represent the Charity’s values.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Contract: Full-time , London
Salary: £37,221 - £41,740 per annum
Closing Date: Monday 29th June 2026
Interviews will be held w/c Monday 6th July
Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Senior Officer to join our Mass Participation & Events team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
The Senior Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.
About you
- Ambitious and organised individual with experience delivering successful marketing campaigns and mass participation fundraising events.
- An excellent communicator with strong copywriting, supporter stewardship and relationship management skills.
- Skilled at motivating supporters and delivering outstanding participant experiences.
- Confident managing multiple priorities, projects and deadlines across different teams.
- A collaborative team player who can also work independently and use initiative.
- Proactive, adaptable and confident using IT systems and databases.
What you’ll be doing
- Responsibility for the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
- Support the Sleep Out Manager in delivering the Corporate Sleep Out event by taking on responsibilities such as volunteer management and notes taking at project meetings.
- Support the Sleep Out Manager with annual planning and budgeting for the Sleep Out portfolio, including tracking against financial targets and managing our administrative and financial processes.
- Support the Events Manager to implement a strategy that maximises the income potential of the Sleep Out portfolio.
- Line manage, motivate and develop the Sleep Out Officer to empower them to achieve their best.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a Senior Event Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care workers give everything to the people they support. When life gets hard, The Care Workers' Charity is there for them - providing grants, mental health support, and a community that has their back.
We're a small, passionate team and we're growing. We're looking for a Marketing and Events Officer who's creative, organised, and ready to make their work mean something.
This is a genuinely varied role. One day you might be crafting a social media campaign, the next you're coordinating our presence at a national sector conference. You'll create content, manage our channels, write newsletters and press releases, produce video case studies, and help run events that raise both awareness and funds. You'll work closely with our Marketing and Events Manager and have real ownership over your work.
We're not looking for someone who just wants to tick boxes. We want someone who's curious, takes initiative, and cares about doing things well. Experience in the charity sector is helpful but not essential - what matters more is that you bring solid digital and content skills, a head for logistics, and genuine enthusiasm for the cause.
In return, you'll get a home-based role with flexible working, 33 days annual leave including bank holidays, a working from home allowance, and access to an Employee Assistance Programme. Most importantly, you'll be part of a team that genuinely cares about what it does.
Based in England with easy rail access to London. Some travel to events and meetings required.
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
At Diabetes UK, we believe that supporting healthcare professionals is key to improving the lives of people affected by diabetes. We’re looking for a dynamic and relationship-focused Healthcare Engagement Manager to join us and help strengthen our connections across the healthcare sector.
In this exciting role, you’ll drive engagement with healthcare professionals across the UK by building strong partnerships, delivering targeted communications, and coordinating impactful events and conferences. You’ll work closely with NHS staff, professional bodies, charities, and internal teams to create meaningful collaboration and drive positive change.
You’ll also help shape innovative ways of engaging healthcare professionals, while ensuring our messaging reaches the right audiences at the right time. From managing complex cross-organisational projects to developing thriving professional networks, this role offers variety, influence, and real purpose.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
The Role
We are looking for a fixed-term maternity-cover Deputy Cinema Manager to join the team at our established MediCinema based in Royal Hospital for Children in Glasgow, serving paediatric patients in the Royal Hospital for Children, and adult patients from the Queen Elizabeth University Hospital.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run 4 regular inpatient screenings each week which includes evenings. The post holder will be required to work on a shift pattern to include evenings each week and potentially weekends. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
- Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- On screening days be responsible for:
- Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
- Assist with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
- Support the development and roll out of any new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, building relationships with key hospital staff, and working alongside our partner Glasgow Children’s Hospital Charity who kindly support our paediatric screenings.
- Help develop and manage effective partnerships throughout the hospital and community.
- Representing the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
- Deputise for the Cinema Manager as and when required.
- Provide holiday or emergency screening cover when required.
- Help manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the Glasgow MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities, ideally combined with some experience in a people-facing/community-facing role:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced Disclosure check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
Please note applications will be anonymised.
We are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any reasonable adjustments in the recruitment process please let us know.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.
At the heart of our work is our vision:
#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
And our mission:
We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.
The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry, Solihull and Warwickshire.
Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.
The main responsibilities of this role are:
Main Responsibilities
Relationship Management
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Lead and manage relationships with partners and support the development of local partnerships and networks that drive collaboration across relevant sectors.
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Lead or support the development of place-based partnerships that align multiple agendas across sectors and advocate for the benefits of physical activity.
Project Management
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Lead Think Active-managed initiatives, ensuring aims are clearly defined, delivered on time and within budget, and aligned with organisational values.
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Use data and insight to co-design, deliver and evaluate projects and initiatives.
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Produce clear performance reports, reporting against SMART goals and targets.
Financial Management
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Take responsibility for diversifying Think Active's income streams in line with the business development plan, operating within funding guidance and financial procedures.
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Manage project budgets, including forecasting, monitoring income and expenditure, and submitting financial reports.
Demonstrating Impact
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Track and report progress through case studies and evaluation processes that evidence the impact and value of Think Active's work.
Marketing and Communications
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Build brand visibility by strategically managing partnerships and contributing to Think Active's wider marketing and communications activity.
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Help position Think Active as a leading voice in health, wellbeing, and physical activity through innovative partnerships and initiatives.
PERSON SPECIFICATION
Qualifications
Essential Criteria
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Relevant degree, professional qualification or equivalent experience in business, health, sport, physical activity or a related field.
Desirable Criteria
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Project management qualification
Knowledge
Essential Criteria
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Knowledge of local and national strategies and policies relating to sport, physical activity and health promotion.
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Knowledge of current trends and innovations in sport and physical activity participation and promotion.
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Knowledge of the barriers facing the least active members of society and the benefits of physical activity.
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Knowledge of the local community and key stakeholders across Coventry, Solihull and Warwickshire.
Desirable Criteria
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Knowledge of safeguarding and protecting children and vulnerable adults in sport.
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Experience of leading and managing people, including setting and reviewing work programmes, providing clear direction and demonstrating the behaviours required to achieve agreed standards.
Experience
Essential Criteria
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Proven experience in partnership development or a comparable role within a sport, physical activity, health, charity, non-profit or similar setting.
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A track record of delivering successful individual, team and partnership outcomes.
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Experience of developing, managing and nurturing relationships with partners and stakeholders.
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Experience of drafting, implementing and reporting on strategic development plans and policies in partnership with stakeholders and communities.
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Experience of planning and managing budgets, including meeting the requirements of funding agencies or partner organisations.
Desirable Criteria
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Experience of fundraising and grant applications.
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Experience of event planning and delivery.
Skills and Abilities
Essential Criteria
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Ability to successfully lead, project manage and motivate individuals and project teams.
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Well-developed written and verbal communication skills, with the ability to motivate, persuade, negotiate and influence others.
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Strategic thinking, critical thinking and sound decision-making skills.
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Ability to work independently and manage a broad portfolio of projects, partners and budgets, balancing competing priorities and deadlines.
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Ability to promote and champion equality, diversity and inclusion, demonstrating a fair and ethical approach in all situations.
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Ability to effectively network and collaborate with internal and external stakeholders.
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Professional, supportive and able to maintain confidentiality at all times.
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Ability to reflect on performance, welcome feedback and commit to continuous professional development.
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Competent in Microsoft Office applications, including Word, Excel and PowerPoint.
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Strong presentation and facilitation skills, with the ability to deliver workshops and group sessions.
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Ability and willingness to travel across Coventry, Solihull, Warwickshire, the West Midlands and nationally, and to work occasional evenings, weekends and public holidays as required
Desirable Criteria
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Ability to develop and implement effective partnership strategies.
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Demonstrates resilience, professionalism, flexibility and a supportive approach.
ABOUT THINK ACTIVE
Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.
Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here
BENEFITS OF WORKING FOR THINK ACTIVE
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Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.
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Agile and flexible working, with a blended approach to home, office, and remote working.
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Enhanced maternity, paternity, and sick leave policies.
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Contribution to the cost of eye tests.
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Commitment to professional development and training.
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Cycle to Work Scheme.
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Life Insurance cover
We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.
We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic and influential charity, representing over 1,150 schools in the North East and 400 specialist schools nationally.
Our reputation as the Voice of North East Schools is firmly established, trusted by our members, respected by policymakers, and recognised nationally. We are now recruiting a highly motivated Deputy Events Manager to join our small but very successful team to provide maternity cover on a fixed-term basis for up to 12 months. This is an important delivery role within Schools North East, supporting the Events Manager to plan and deliver a high-quality events programme that provides practical support, insight and connection for schools across the North East and beyond.
The role requires someone with strong organisational skills, excellent attention to detail and the confidence to take ownership of allocated events from planning through to evaluation. You will support the delivery of a diverse programme of conferences, webinars, roundtables, training sessions and stakeholder events, helping to ensure that every event is well-run, financially sound, professionally delivered and valued by delegates, speakers, sponsors and partners.
This is a hands-on role in a busy team. You will need to work at pace, manage multiple deadlines, solve problems calmly and build strong working relationships with colleagues, suppliers, venues, speakers, sponsors and school leaders. You will also contribute ideas to improve the events programme, support income generation through delegate engagement, sponsorship and exhibitor activity, and help maintain the high standards associated with Schools North East events.
You will be joining a small, committed and high-performing team, where people take ownership, work flexibly and care deeply about the difference we make. If you combine strong delivery with initiative, creativity and a genuine commitment to supporting education in the region, we would be delighted to hear from you.
The Role
The Deputy Events Manager will support the Events Manager in the planning, coordination, delivery and evaluation of Schools North East’s annual events programme. The role will take responsibility for allocated events and projects, ensuring that each one is delivered to a high standard, on time, within agreed budgets and in line with the charity’s strategic priorities.
This is a key operational role within the Events team. You will work across conferences, online events, webinars, roundtables, training sessions, stakeholder events and other activities that bring together school leaders, business professionals, policymakers, commercial partners and wider education stakeholders. You will help ensure that delegates, speakers, sponsors and exhibitors experience Schools North East events as professional, purposeful and valuable.
Working closely with the Events Manager, you will contribute to the smooth running of the events programme by managing event logistics, coordinating suppliers and venues, supporting speaker liaison, maintaining accurate event information, contributing to marketing activity, supporting sponsorship and exhibitor delivery, and ensuring strong customer service before, during and after each event.
You will also play an important role in evaluation and continuous improvement. This will include gathering feedback, reviewing delegate and sponsor experience, identifying practical improvements, and helping the Events Manager to use evidence and insight to strengthen future events.
The Events Manager retains overall accountability for the events strategy, annual programme, income targets, budgets, commercial growth and team leadership. The Deputy Events Manager will contribute to these areas by delivering allocated events effectively, supporting income-generating activity, identifying opportunities for improvement, and ensuring that operational delivery reflects the quality and ambition of Schools North East. You will also deputise in the absence of the Events Manager.
Join our team
This is an important role in the organisation, working with a team of similarly motivated and like minded people with a strong desire to succeed, make a difference and support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.
Key tasks will include, but are not limited to:
Event Delivery and Operations
- Lead on the planning, coordination and delivery of allocated events, from initial briefing through to post-event evaluation
- Manage event logistics, including venue arrangements, delegate information, speaker requirements, supplier coordination, event materials, AV requirements and on-the-day delivery
- Ensure allocated events are delivered on time, within agreed budgets and to a consistently high standard
- Maintain clear event plans, timelines, task lists and records, ensuring colleagues have the information they need to support delivery
- Provide excellent customer service to delegates, speakers, sponsors, exhibitors and partners before, during and after events
- Support the Events Manager in ensuring that operational processes are effective, consistent and fit for purpose across the full events programme
Programme Support and Development
- Support the Events Manager to deliver a comprehensive annual events programme aligned with Schools North East’s strategic priorities
- Contribute practical ideas for event content, formats, speakers, delegate engagement and continuous improvement
- Use delegate feedback, event data and stakeholder insight to help identify opportunities to strengthen the programme
- Support the development of online, hybrid and face-to-face events, ensuring that each format is well planned and professionally delivered
- Work with colleagues across the organisation to ensure events reflect current priorities for schools and provide tangible value to members and stakeholders
Income, Sponsorship and Commercial Support
- Support the delivery of income-generating events, including delegate bookings, sponsorship packages, exhibitor activity and partner engagement
- Help identify potential sponsors, exhibitors, speakers and partners for allocated events
- Liaise professionally with sponsors and exhibitors, ensuring agreed benefits are delivered accurately and on time
- Support the Events Manager with the preparation of information needed for sponsorship, exhibitor and delegate income monitoring
- Contribute to the development of commercial opportunities while ensuring that events remain mission-aligned and credible with schools
Financial and Supplier Management
- Manage event-level budgets for allocated projects, tracking expenditure and income against agreed plans
- Obtain quotes, liaise with venues and suppliers, and support cost-effective procurement for event delivery
- Maintain accurate financial and operational records to support budget monitoring, invoicing and post-event reporting
- Support the Events Manager and Business Manager with the preparation of event information for profit and loss reporting
- Ensure contracts, purchase orders and supplier arrangements are managed in line with organisational processes
Marketing, Communications and Engagement
- Work with the Marketing & Communications team to support effective promotion of events
- Provide accurate event information, deadlines, audience insight and content for mailers, website listings, social media and delegate communications
- Support audience engagement by helping to identify target groups, school networks and stakeholder contacts for allocated events
- Ensure delegate communications are clear, timely and professional
- Help maintain the Schools North East brand and reputation through high-quality event materials, communications and customer service
Team Working
- Work closely with the Events Manager, Events Coordinator(s) and wider team to ensure effective delivery across the events programme
- Coordinate tasks for colleagues, temporary staff, interns or volunteers where required for specific events
- Contribute positively to a small, busy and flexible team, undertaking practical tasks as required to support the wider aims of Schools North East
- Share learning, feedback and improvements to support consistency and quality across events
- Work flexibly, including occasional early mornings, evenings, regional travel and national travel where required
Person Specification
Essential
Event Delivery:
At least 3 years’ experience in event planning and delivery, including responsibility for coordinating events from planning through to evaluation
Operational Organisation:
Highly organised, with strong attention to detail and the ability to manage multiple deadlines, tasks and priorities at pace
Problem Solving:
Able to remain calm under pressure, solve practical problems quickly and respond effectively to unexpected issues during event planning and live delivery
Communication and Customer Service:
Excellent verbal and written communication skills, with the ability to provide professional, responsive and high-quality customer service to delegates, speakers, sponsors, exhibitors, suppliers and colleagues
Stakeholder Relationships:
Confident in building and maintaining effective relationships with a wide range of people, including venues, suppliers, school leaders, speakers, sponsors and partners
Income and Commercial Awareness:
Experience supporting income-generating events, including delegate bookings, sponsorship, exhibitors, ticket sales or commercial partnerships
Supplier and Venue Coordination:
Experience liaising with venues, AV providers, event suppliers and contractors to support high quality and cost-effective delivery
Budget Awareness:
Able to monitor event-level budgets, track income and expenditure, and maintain accurate records to support financial reporting
Technical Skills:
Confident using event systems, CRM or database platforms, virtual event software, G Suite or similar tools, and basic AV equipment
Collaborative Working:
A proactive, can-do approach, with the ability to work independently and as part of a small, busy team
Results Driven:
Highly motivated, target-oriented and committed to delivering high-quality outcomes that support education in the North East
Sector Interest:
An interest in, and ability to quickly understand, the education system and the issues affecting schools Desirable Experience in the education, charity, or membership sector
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
For every child, for every school, for the future of our region



The client requests no contact from agencies or media sales.
Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic, and influential charity, representing over 1,150 member schools in the North East and 400 specialist schools nationally. Our reputation as the Voice of North East Schools is firmly established – trusted by our members, respected by policymakers, and recognised nationally.
We are now entering the next phase of our journey and are recruiting a highly motivated Events Manager to join our small but very successful team. This is a diverse and challenging role which offers tremendous opportunity to shape and implement programmes that make a real difference in schools.
It requires someone with strong business acumen who is a target-oriented and driven individual, focused on achieving challenging targets. You must have significant experience in managing a large and successful events programme consisting of a diverse range of physical and virtual events, ranging in size from 20 to 700 attendees. In the academic year 2024/25, we supported over 3000 school leaders from the North East and beyond through our events programme.
You will be joining a small, committed and high-performing team, where people take ownership, work at pace, and care deeply about the difference we make. In return, this role offers a genuine opportunity to shape a key part of the organisation and to play a central role in its future direction.
If you combine strong delivery with curiosity, initiative and the confidence to develop new approaches, we would be delighted to hear from you.
The Role
The Events Manager will work closely with the Directors and Senior Leaders to drive the organisation’s strategic development, financial resilience, and stakeholder relationships. As a key member of the leadership team, you will design and deliver a comprehensive annual events programme that aligns with the charity’s strategic plan and provides tangible support to schools across the North East and beyond. You will play a proactive role in shaping company strategy, contributing to the growth and sustainability of all programmes and activities.
Your primary focus will be the execution of a successful events programme and a robust income strategy for Schools North East. This involves exploring innovative ways to support the organisation’s core projects and representing the charity externally to expand our network of speakers, delegates and commercial sponsors. Working alongside other teams, you will also help grow membership programmes, ensuring the long-term sustainability of both the charity and its trading arm.
Success in this role requires the ability to maintain excellent relationships with existing and potential supporters while driving high levels of engagement across the events portfolio. You will be a confident and highly organised networker, tasked with increasing school participation by actively promoting Schools North East and developing deep links with regional stakeholders.
You will provide Directors with the essential information and capacity needed to focus on overarching strategic priorities, ensuring the events programme remains mission-aligned. By managing the Deputy Events Manager and Event Coordinators, you will ensure the team is equipped to handle the increased scale and complexity resulting from the organisation’s recent growth, delivering high-quality outcomes across all activities.
Join our Team
This is a key role in the organisation, working with a team of similarly motivated and like-minded people with a strong desire to succeed, make a difference and to support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.
Key tasks will include, but are not limited to:
Strategy and Development
- Contribute ideas, information and high-level speakers to produce a ‘must attend’ events programme that meets strategic goals
- Represent the charity externally to conduct strategic conversations with members, steering groups and commercial organisations, securing sponsorship and long-term support for the charity’s sustainability
- Oversee the marketing strategy for all events to ensure maximum engagement and brand visibility
- Grow the events programme through online and face-to-face delivery
Financial Management
- Provide Directors with the necessary data to formulate the annual budget and produce timely cash flow projections
- Take full responsibility for project budgets, and support the Business Manager to prepare detailed profit and loss reports for review by the Directors
- Manage supplier and venue relationships, ensuring all contracts and services are delivered efficiently and cost-effectively
Team Leadership
- Line manage the Deputy Events Manager, Events Coordinator (s) and any temporary support staff or interns
- Work as an integral member of a small, senior team, undertaking flexible tasks as required to deliver the overarching aims of Schools North East
Event Delivery and Operations
- Manage the full lifecycle of the events programme, from initial proposal and on-site inspection to final execution
- Ensure all projects are delivered on time and within budget, maintaining clear timelines and priorities across the team
- Oversee all operational and administrative functions to ensure excellent customer service and high-quality delivery across every event
Person Specification
Essential
Strategic & Operational Balance:
Highly organised with an eye for detail and the capacity to pivot between high-level strategy and hands-on operational tasks; organised with an eye for detail.
Collaborative Leadership:
A proactive can-do attitude; able to work independently or as a team lead to achieve shared organisational goals.
Results Driven:
Highly motivated and target orientated, with a genuine passion for making a difference in North East education.
Innovative Problem Solving:
Creative thinker able to articulate new ideas and solve complex, unexpected issues on the spot under pressure.
Stakeholder Engagement:
Excellent communication skills (verbal/written) with a natural ability to build relationships with a diverse range of people.
Senior Event Management:
5+ years’ experience delivering complex, large-scale event programmes from initial concept to final execution.
Income & Growth:
Proven track record in event income generation, including sponsorship, exhibitor sales, and executing effective marketing strategies.
Sector Knowledge:
Understanding of the education system, current policy issues and political developments affecting schools, or the willingness to learn.
Technical Skills:
Proficient in virtual event platforms ie, zoom; CRM systems and G Suite; and, event-specific platforms and AV.
Desirable
Experience in the education, charity, or membership sector
Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
For every child, for every school, for the future of our region



The client requests no contact from agencies or media sales.
This role is a fantastic opportunity to join an innovative charity at a time when income is growing and our profile is rising. The Public Fundraising team deliver a wide range of fundraising activities including our special events programme, regular donor programme, community fundraising and 3rd party fundraising.
The new assistant will primarily be supporting our Events Manager to deliver our special events programme. Horatio’s Garden is known for its high quality events which include an annual presence at the RHS Chelsea Flower Show and our annual Tulip Lunch. In December 2026 we will deliver our largest fundraising event to date - a carol concert for 2,000 supporters at St Paul’s Cathedral. The assistant will be critical in supporting the team to deliver these events effectively and efficiently and working with the communications team to produce related event assets, promotional material and newsletter content.
It is a great opportunity to gain experience working on high profile events in a supportive and experienced team.
All applications must include a CV and a cover letter (limited to one page) detailing why they are suitable for the role. Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced events leader with a passion for creating exceptional experiences that inspire generosity and change lives?
The Royal Marsden Cancer Charity is entering an exciting period of transformational growth and we’re looking for a talented Senior Special Events Manager to play a pivotal role in shaping the future of our high-value fundraising events.
About the role
This is a unique opportunity to lead and evolve a dynamic portfolio of special events that bring together supporters, philanthropists, and partners to raise vital funds for The Royal Marsden Hospital, supporting world-leading cancer care, research, and patient support.
From flagship charity-led events to high-profile committee and partner initiatives such as The Ever After Garden, The RM Cup Golf Day, and Recital for Research, you will drive innovation, maximise income, and deliver outstanding supporter experiences that deepen engagement and long-term relationships.
You’ll lead a high-performing team, work closely with senior stakeholders and volunteers, and play a key role in delivering the Charity’s ambitious five-year strategy, making a tangible difference to cancer patients and their families.
What you’ll be doing
- Leading the strategy and delivery of a high-value events programme, ensuring exceptional quality and impact
- Driving income growth and innovation through new and existing events
- Building and nurturing senior relationships with volunteers, committees, donors and partners
- Managing, motivating and developing a talented events team
- Overseeing budgets, ensuring strong financial performance and value for money
- Collaborating across the organisation to create compelling, meaningful donor experiences
About you
You’ll be a proactive and inspiring leader who thrives in a fast-paced, purpose-driven environment. You’ll bring:
- Proven experience delivering high-value fundraising or special events
- Strong leadership skills with the ability to motivate and develop teams
- Outstanding stakeholder management, including experience working with VIPs and senior volunteers
- Excellent organisational skills, attention to detail, and financial acumen
- A passion for delivering impact and building meaningful supporter relationships
Why join us?
At The Royal Marsden Cancer Charity, your work will directly support one of the world’s leading cancer centres, helping to fund pioneering research, state-of-the-art equipment, and the very best patient environments.
This is more than an events role, it’s an opportunity to create memorable experiences that drive real change and be part of a collaborative, ambitious team committed to improving the lives of people affected by cancer.
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from people of all backgrounds and experiences.
Ready to make an impact?
Apply now and help us create events that inspire, connect, and transform lives.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Manager
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in North Walsham.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £45,000 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice system.
This is a full time hybrid role with an office base in Wakefield and the expectation to travel across West Yorkshire as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will oversee the successful running of the West Yorkshire contract ensuring that we are meeting our contractual requirements and continually improving.
Key Responsibilities include:
- Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
- Ensuring compliance against key performance indicators, contractual and internal requirements
- Responsibility for the line management of team members including recruitment, training and development, supervision and support
- Work collaboratively with internal stakeholders across Victim Support
- Undertake data analysis, service audit and report presentation to improve service and showcase best practice
- Attend regular contract monitoring meetings and represent the service at external events
- Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
- Support the Area Manager to identify development opportunities and innovate within the service
About You
Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.
You will need:
- Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
- Successfully managed diverse teams, utilising different working method to achieve high performance
- Experience of leadership and management and implementation of change management processes
- Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
- Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.





