Charity Operations Manager Jobs in Central London, Greater London

Join the mission to protect our planet's future by becoming our new HR Manager. Synchronicity Earth is a growing organisation with an expanding team, and we are now looking for an experienced HR Manager to take ownership of all HR function within the team and organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.

Reporting directly to the Head of Relationships & Operations, this new role will bring together all current HR function, focussing at first on streamlining our processes from recruitment to performance review, as well as ensuring we have all necessary policies and guidance in place. The role will also be responsible for developing the skills and welfare of our team, creating a strong Learning & Development programme which supports career development at all levels.

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all. 

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

Key responsibilities will include the following: 

• Work with the Board and Senior Leadership Team (SLT) to assess capacity gaps across the organisation and how best to fill them.
• Manage all aspects of the employee lifecycle (recruitment, onboarding and offboarding).
• Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy. 
• Coordinate and administer company benefits (including health benefit), and research other ways to improve our employee experience.
• Create and manage organisation-wide and individual employee learning programmes. 
• Be independent point of contact for entire team for all welfare and professional issues, providing guidance on support available.
• Support Synchronicity Earth’s Equity, Diversity, and Inclusion Working Group. 
• Review our staff handbook, and company HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice. 
• Be first point of contact with HR & HSE consultants. 
• Identify and implement (subject to budget) suitable HR systems that will help to automate Synchronicity Earth’s’ processes and lead to greater self-service of HR matters.

About you 

Essential skills and experience 

• Level 5 CIPD qualified.
• A proven track record in managing and HR function.
• Experience of developing new policies and procedures for an organisation in line with current best practice.
• Experience of supporting individuals to develop their skill base and careers.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities with the above essential criteria who opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below. 

Your development: skills and experience from this role 

The following list is meant to provide guidance for your application while also demonstrating the type of skills and experience you will utilise and develop as part of this role. If there is anything here which you currently have no experience in, but would like to develop, then this would be a great role for you. Please let us know in your application if any of these in particularly appeal to you, or you have some experience already. 

• Experience of managing and delivering Health Benefit schemes.
• Line Management experience.
• Coaching and mentoring experience. For the right candidate we would consider supporting a candidate to achieve the Level 7 CIPD through the Government Apprenticeship scheme.
• Experience or training in developing Equity, Diversity, and Inclusion practices within an organisation. 
• Strategic and creative thinking, problem solving with minimal supervision and embedding new ideas within organisations. 
• Excellent listening skills and willingness to support others.

Application & Recruitment Process 

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process (we are actively still seeking to improve it through employee and candidate suggestions). For example, the first stage of recruitment will be anonymised to mitigate against unconscious bias. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. Please let us know at any stage during the recruitment process if you have any accessibility requirements, we can accommodate for you, and which pronouns you would like to be referred to by.

How to apply:

• Fill in our candidate survey (Please see 'HR Manager - Recruitment Pack' for more information). 
• Submit a cover letter (one side of A4) outlining any relevant skills and experience you have for this role, why it interests you, and any skills that you would like to develop in this role, with your CV (no longer than two sides of A4) via Charity Jobs. Applications should be addressed to Victoria Steele. 

Right to Work: The successful candidate must be eligible to work in the UK till at least the end 2028. We cannot accept applicants who require visa sponsorship for this role. 

Closing date for applications: 12th June 2024, 12noon

Expected interview dates:

• First Stage Interviews (zoom): 17-21st June 2024 (TBC)
• Second Stage Interviews (in-person): 24-25th June 2024 (TBC). Step free access and accessible bathroom available. 

Guaranteed Interview Scheme 

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We aim to apply the same dedication to a flourishing diversity of people and wildlife on our planet through our programmes and in our working environment and strive to make this environment open and inclusive for everyone.

For more information about the role and Synchronicity Earth, please see the HR Manager - Recruitment Pack.

We are looking for an enthusiastic and experienced Project Manager with drive, intellectual curiosity, and excellent communication skills to join our small but dynamic Programme Management Office (PMO). The Project Manager will co-ordinate delivery of a small portfolio of projects within the Agile framework and will need to overcome challenges, escalate issues and risks and drive momentum. The role holder will need to be prepared to ‘roll up their sleeves’ and get stuck in!

The role holder will also support the Head of PMO and Operations Optimisation with PMO management, including timely, high-quality reporting (internally and to trustees) and tracking key performance indicators.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Are you committed about delivering a high quality, client focused service? Are you experienced at motivating a team and now looking for the next challenge? If you answered yes, then this could be the role for you.

About the role:

Our Complex Needs Service is seeking a Service Manager, who would like to develop their career with a sector-leading organisation. As our Service Manager, you will provide effective management of a high support accommodation service for single homeless people in Camden. Residents of the service will be faced with multiple disadvantages, mental health, substance use and dual diagnosis. 

In return, you will receive a comprehensive induction into the organisation, access to our management learning and development programme and continuous support and development, within your role. 

About you:

• Proven track record and demonstrable expertise in the provision of a Psychologically informed Environment for vulnerable adults with complex needs that incorporates effective strengths and needs assessment, structured planned support, goal setting and advocacy and that is delivered both through structured case work and group work. 

• Experience of managing a team, developing the skills and practice of others with the proven ability to motivate and manage a quality service focused on achieving defined outcomes.

• A track record of delivering high quality outcomes for clients working within a strengths and recovery model.

• The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.

• Have strong networking skills and proven ability to build positive working relationships with internal and external stakeholders.

At Single Homeless Project, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities.  Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 9th June 2024 at Midnight

Interviews will be held: w/c 17th June 2024

This post will require an Enhanced DBS check to be processed for the successful applicant.

Job Title: Assistant Shop Manager

Salary: £18,720 pro rata (FTE £23,400 per annum)

Team: Retail

Hours: 30 Hours pw

Location: Weybridge

**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**

About Shooting Star Children’s Hospices

We have an exciting opportunity for an experienced and creative Assistant Manager to join the team running our Weybridge shop.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
 

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Closing Date: 7th June

Interview Date: 14th June

The Finance Manager will be providing bespoke financial management capacity-building support, ensuring compliance with statutory/funder requirements, and supporting operational/strategic management and planning resources. The role holder is also expected to support HQ Finance function.

This is an exciting opportunity to join our financial hub, you will be supporting the CFO, Deputy Director of Finance and our senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.

Key Duties and Responsibilities

A. Support the CFO and Deputy Director of Finance and senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.

B. Provide bespoke financial management capacity-building support to Black and racialized organisations in 8 London boroughs, including supporting groups to:

1. Conducting financial health checks and developing and implementing action plans.

2. Provide training, and guidance to groups supported on ensuring compliance with statutory and regulatory and funder requirements governing the sector, employer responsibilities training, and governance.

3. Support the development and implementation of financial strategies operational/strategic management and planning resources.

4. Provide training and guidance on risk identification and mitigation and annual reports and accounts.

5. Support the delivery of webinars/masterclasses to participants

6. Support developing effective online learning tools and platforms to cascade learning.

7. Support the delivery of a proactive finance service ‘Critical Friend’ providing financial advice, support, scrutiny, and challenge to the organisations.

8. Support groups to plan resources, assess the implications of service proposals, and provide financial modelling and analysis of service options for projects and initiatives.

9. Contribute to the provision of financial support across the Ubele hubs, in forecasting both in-year and future-year income and expenditure, ensuring these are accurate, appropriate, and supported  through activity and performance analysis.

10. Support the Deputy Finance Director as required on a range of financial and management accounting, budgetary, reconciliation, reporting, and payment tasks where relevant, for the designated  service area.

11.Support the Ubele senior leadership team and staff in the development and updating of the project organisational and annual budget to ensure that it supports the outcomes set out in our strategic plan.

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.

This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.

We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Terms & Conditions

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.

Salary: £35,000 – 40,000, dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications. 

We are a Disabled Confident employee.

About WeSwim:

WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.

Role Overview:

As the Operations Manager at WeSwim, you will play a pivotal role in ensuring the efficient and effective delivery of our programs and services. Reporting to the Director, you will be responsible for overseeing the day-to-day operations of our regional WeSwim program, managing a team of dedicated staff and volunteers, and driving continuous improvement initiatives to enhance our impact and sustainability.

Key Responsibilities:

• Program Management: Oversee the planning, coordination, and execution of WeSwim's swimming sessions and events, ensuring adherence to quality standards and safety protocols.

• Team Leadership: Provide leadership and guidance to a diverse team of staff and volunteers, fostering a culture of collaboration, accountability, and excellence.

• Strategic Planning: Work closely with the Director to develop and implement strategic plans and initiatives to achieve WeSwim's goals and objectives.

• Partnership Development: Build and maintain strong relationships with key stakeholders, including pool facilities, community partners, and funders, to support the expansion and sustainability of WeSwim's programs.

• Financial Management: Contribute to budget planning and management, ensuring efficient use of resources and compliance with financial policies and procedures.

• Monitoring and Evaluation: Establish performance metrics and monitoring systems to track the impact and effectiveness of WeSwim's programs, and provide regular reports and updates to the board of trustees and other stakeholders.

Skills and Experience:

• Proven experience in operations management, preferably within the nonprofit sector.

• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team of staff and volunteers.

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.

• Strategic thinking and problem-solving abilities, with a track record of driving innovation and continuous improvement.

• Sound financial management skills, with the ability to develop and manage budgets effectively.

• Passion for social inclusion and a commitment to promoting diversity and accessibility in swimming.

Location: Remote, with some travel in London, including oaccasional evenings

Inclusivity: We actively encourage people with disabilities to apply

Join Our Team:

If you are a dynamic and passionate individual looking to make a positive impact in the community, we want to hear from you! Join us in our mission to promote inclusivity and empower individuals with disabilities through the transformative power of swimming.

We look forward to welcoming you to the WeSwim team!

Could you be our next Snow Camp London Programme Manager? 

Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.

Our accredited programmes are unique and attractive to young people who are less likely to engage with mainstream provision. Taking them from beginner to qualified snowsports instructors in just one year with volunteering and apprenticeship progression routes available at the end. Alongside learning to ski or snowboard, young people also have access to wellbeing support with the emphasis on improving young people’s mental health and wellbeing.

This is a really exciting opportunity to play a key role in Snow Camp’s development in London, with programmes running from The Snow Centre, Hemel Hempsted. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!

Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!

Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.

This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.

Job Description: Please download full JD & Personal spec below in the application resource section.

To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.

Closing Date: Midday on Tuesday 11th June 2024

Interviews: Thursday 20th June 2024 at the Snow Camp London Office, Holloway Neighbourhood Group, 84 Mayton Street, London N7 6QT.

Salary: £30,000 per annum plus 10% bonus (£3000) paid in July each year = £33,000 total. 

(In the first year the bonus is paid pro rata based on number of months worked up until July).

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

• Do you want to help build a world where everyone feels part of a community? 
• Do you have a track record of business and operations in the third sector?
• Are you an inspiring and experienced senior manager?

If you answered yes to all of the above, this could be the role for you!

We’re looking for a part-time Senior Operations Manager with extensive operational, business, Health & Safety, IT and HR experience. A member of the Senior Management Team, this person will play a vital role in enabling Time & Talents to deliver our strategy, maintain best practice and develop robust long-term plans.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects.

T&T has grown substantially over the last 5 years, and we are in an exciting time for the charity. We are reviewing our long-term aims and changing local needs to ensure  programme delivery continues our extensive track record of positive outcomes. We also need to review our current contracted provision and best practices in the charity’s business and operations.

We are strengthening our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us maintain best practice in our work.

The role

In this role, you’ll:

• Hold responsibility for T&T’s internal business and operations functions
• Motivate and manage the operations team
• Contribute to the wider organisation as a member of the Senior Management Team
• Act as Deputy Safeguarding Lead for the organisation

About you

You are passionate about the power of community to connect and support people.  You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector.  You have demonstrable experience in charity finance, leadership and internal operations.  You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit.  You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 18, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is part-time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please get in touch and we will be happy to speak with you.

The closing date is 09:00 Tuesday 28th May.

TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.  We won’t assess applications without a cover letter.

INTERVIEWS: First round interviews will take place on Thursday and Friday 12th and 13th June.  Shortlisted candidates will be invited to a second interview on Thursday 20th June.

The Youth Endowment Fund (YEF)

Operations Consultant – Commissioning and Procurement

Reports to: COO/Head of Grant Operations

Open to: Individual consultants or consulting firms with significant experience supporting organisations receiving and distributing public funding to strengthen processes and use of best practice.

Period: Start immediately, with aim to complete audit work by no later than August 2024.

Budget: YEF anticipates a budget of approximately £10,000 and typical day rates for consultants working for the charity range between £500-£650, depending on experience.

About the Youth Endowment Fund

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people from becoming involved in violence. We do this by funding great initiatives, finding out what works and building a movement to put this knowledge into practice.

To make this possible, YEF funds a wide range of organisations aiming to prevent young people from becoming involved in violence. This ranges from delivery organisations providing front line services to young people who need it most, evaluators working with those organisations to understand what’s working, research organisations focused on helping us deeply understand the context and problem, organisations supporting us to put this knowledge into practice, and a variety of organisations supporting our team to execute in the most effective way possible. We have several departments commissioning this work to external organisations and a variety of different processes and mechanisms to do so.

As the volume of work we commission increases across our various departments, we’re looking for an experienced individual or team to support ensuring consistency, compliance with our policies and procedures, and training across a number of different teams on best practice.

Key activities  

· Conduct a thorough desk review on YEF policies and guidance, regarding our commissioning and grant management practices across our programmes, evaluation, research and change departments. Interview a subset of individuals to get a sense of their understanding and comfort with the policies. Produce a written report on how this is going, highlighting any areas where we could improve in consistency or best practice.

· Advise the delivery operations team on how they can best support teams to commission effectively, including helping to clarify roles and responsibilities and ongoing training or support needs for teams.

· If needed, suggest revisions to YEF policies, guidance or agreement templates to support greater efficiency, compliance or best practice.

· Conduct a series of trainings across our different departments to ensure staff responsible for commissioning understand YEF’s policies and best practices for distributing and managing the use of public funding.

· Create a set of public facing materials to help external organisations understand YEF policies and processes for applying for funding, as needed.

Deliverables

· Provide a written report on how YEF is doing adhering to its own policies, ensuring consistency in practice across different teams and adhering to best practice.

· Conduct 3-4 training workshops to different YEF teams, taking into account their own commissioning and grant management requirements.

· Conduct regular, informal advising sessions for a subset of individuals responsible for overseeing commissioning across the organisation.

· Produce a set of public facing guidance on YEF commissioning practice relevant for organisations navigating applications for funding.

· As needed, produce revisions to policy, internal guidance, or agreement templates.

Key requirements

· Must have significant experience of commissioning and procurement within an organisation of comparable size, preferably with organisations receiving and distributing public funding.  

· Experience and proven track record working to improve policies, processes and practices within an organisation.

· Experience of charitable grant-making or research work in the UK, either as a grantee, a grant-maker, or a grant evaluator or researcher.

· A strong understanding of UK government guidelines and legal terms and conditions related to grants and contracts for services. This does not mean you need a law degree, but you must be very comfortable understanding and working with a variety of different agreement mechanisms.

· The ability to understand, collate and synthesise complex sets of information and use them to make informed recommendations.

· Ability to work independently, seeking input from relevant team stakeholders throughout.

Desired experience

· Prior experience working with a What Works Centre or other evidence-focused organisation.

To apply

Final applications will be due by Friday, June 7th 2024.

Your proposal should contain:

· CV and day rate of consultant(s) for the work

· A maximum 3-page cover letter containing:

o A description of how you would approach and deliver the work, including time scales

o Relevant experience of similar work

o Day rate(s) and total anticipated cost for the work

o Two references

Referees will only be approached with your express permission.

First round interviews will take place in the week commencing 17th of June with an appointment anticipated that same week.

It is important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status, or social economic background.

We are looking for an exceptional Centre Manager to help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. 

The role is based at our beautiful Grade 2 listed building in Southwark. We will consider either a full-time application for a period of maternity cover, or a part-time job share of the role, with the potential to extend beyond the initial period of maternity cover. On application, please detail your availability (and preferences) for working between 16 and 40 hours per week at our Centre. Working patterns can be flexed for the right candidate(s). Remote working is not appropriate for this role. 

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.

This is an extremely interesting and varied job. In one week you could be doing any number of things from ensuring our teachers can access the right equipment for their training, to planning a book launch with our librarian, welcoming our trustees to a meeting, scoping and overseeing maintenance works around our building, or looking after a famous children’s author.

We have a friendly, talented and committed team working both from the building and remotely. We are looking for a special person to ensure everything runs smoothly and efficiently

Reporting to our Director of Finance and Operations (DFO), our Centre Manager will:

• Ensure efficient processes and quality facilities are in place to support the daily operations of our staff, our visitors and other organisations that share our building
• Maintain the building to ensure that the Centre can function as a public space that looks great, and is secure and safe
• Be a welcoming and generous host for visitors to our Charity and for event hires at the Centre
• Support the DFO in maintaining HR systems and processes that adhere to best practice
• Ensure our staff have the tools available to do their best work by overseeing the outsourced IT support company and maintaining our IT systems and assets.

The person we are looking for will have:

• amazing organisational skills and the ability to work and manage others under pressure
• excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient
• excellent customer service skills and experience
• the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation
• a good knowledge of building management and the ability to maintain clear and comprehensive records
• a willingness to engage, negotiate and hold suppliers accountable for quality service provision
• confidence working with (and supporting staff to work with) Microsoft Office and online platforms such as Zoom and Microsoft Teams.

Usual hours are within 9am to 5pm but the post requires occasional out-of-office hours and flexible working in order to fulfil event commitments. The Centre Manager is the first point of contact for any building issues that occur out of hours, supported by our security and external keyholder companies.

A generous holiday allowance is provided - 30 days a year for a full time position (rising to 35 after 5 years service) plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.   Please aim to keep your statement within a one page document.

This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.

This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.

The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams. 

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan 

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities: 

Office Maintenance

• Oversee the general maintenance of the office.
• Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
• Ensure the office and meeting rooms are well-maintained.
• Manage Sarcoma UK storage, ensuring it is fit for purpose.
• Liaise with office contractors and service providers to ensure the office runs efficiently.
• Assist with office refurbishments, expansions, and relocations.

Administration

• Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
• Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
• Managing deliveries to the office and organising couriers.
• Organise travel and accommodation bookings across the whole charity including fundraising events.
• Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
• Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
• Provide meeting room management, including bookings and catering.
• Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.

Health & Safety

• Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
• Regular health and safety inspections of the office and workstations.
• Carry out regular DSE tests
• Arranging regular PAT tests
• Cary out fire risk assessments (training will be provided)
• First aid assistance and maintain the first aid supplies (training will be provided)
•  Review and update the health and safety policy.

Other

• Support the operations team when required, this will include finance, database, and HR functions.
• The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Would you welcome the opportunity to play your part in efforts to save wild gorillas from extinction?

Do you possess the skills and experience to help us grow our activities, reach more people, raise more funds, and enhance our impact?

If the answer to these questions is YES, we would love to hear from you.

Founded in the early 1990s, The Gorilla Organization has had the privilege to be at the forefront of gorilla conservation for over 30 years, with innovative and award-winning community-led projects in Rwanda, Uganda and DR Congo, and field staff in Africa, supported by fundraising and communications teams in London.

We oversee a broad range of grassroots conservation projects aimed at addressing the key threats facing gorillas today. We support, train, and equip rangers, provide conservation, education, and socio-economic development opportunities for local people, and plant trees to protect the forest and mitigate climate change.

Development Manager

c£45,000

Ambitious for the future and conscious that there are just 1,069 mountain gorillas left in the world, this new role will add significant capacity to the existing team, helping us to deliver on our annual business plan, driving our income generating activities, monitoring our performance and impact, delivering value to our donors, stakeholders, and the communities we serve, and overseeing day-to-day operations.

All of which will require an individual passionate about Africa and the plight of gorillas, who is inspired by our approach to protecting gorillas and their natural habitat through community involvement and who comes to the role with a proven track record of success in fundraising, good financial acumen, excellent engagement, presentation, and people skills, and the ability to manage our day-to-day operations.

Closing Date: Monday, 27th May

Preliminary Interviews: w/c 3rd June

Final Panel Interviews: Mid June

If this appeals to you and you would welcome the opportunity to have a confidential conversation and receive a copy of the candidate information pack, please contact our advising consultant, Philip Nelson.