Charity support officer jobs in sidcup, greater london

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice. 

You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners. 

The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.

Key responsibilities include:

• Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.

• Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.

• Ensure clear case management, boundaries, risk management and reflective practice.

• Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.

• Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families. 

• Maintain delivery tracking and operational dashboards.

• Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers

Essential knowledge and experience includes:

• Strong experience leading frontline delivery teams providing emotional, relational or social care support.

• Proven track record ensuring high quality casework, assessments, boundaries and risk management.

• Experience delivering strengths-based, trauma-informed and evidence-informed approaches.

• Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.

• Experience leading high performing dispersed teams with confidence, consistency and compassion.

• Experience managing change and supporting staff through shifting delivery requirements.

• Strong background in safeguarding decision making, case discussions and organisational safeguarding culture. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline:  11.59pm, Sunday 4 January 2026

First interview: Friday 9 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?

2. Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?

3. Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?

4. Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?

5. Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

This is a unique opportunity to take ownership of a creative, varied and meaningful communications portfolio within a small, supportive charity. You’ll lead on digital content, social media, and storytelling — working closely with NHS, local authority, and community partners to ensure people’s experiences are heard and acted upon. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.

Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our careers page

Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.

What you’ll do

As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them

• Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
• Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
• Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
• Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
• Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working

What you’ll bring

You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.

• Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
• You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
• Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
• You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
• Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned

This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £40,000 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely in week commencing 19 January 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

About Friends of Palestinian Universities

Friends of Palestinian Universities builds UK and international academic solidarity, partnership, and exchange with Palestinian higher education institutions facing systematic attack. 

We work to support the resilience of Palestinian scholars and students, strengthen international cooperation, and uphold the principles of freedom, equity, and justice for the future of education in Palestine.

Position Overview

The Senior Programme Officer will support the planning, implementation, and evaluation of Friends of Palestinian Universities’ advocacy and awareness, and building UK-Palestine higher education links programmes. This role involves working closely with the director, wider team, and partners, managing projects, and ensuring the effective delivery of initiatives aimed at mobilising support for Palestinian universities and raising awareness about the challenges faced by Palestinian students and educators.

The role requires excellent coordination, communication, and partnership-building skills, including supporting structured engagement with Palestinian higher education representatives through regular convening, briefings, and follow-up.

Key responsibilities

1. Building UK–Palestinian Academic Links

• Support the development and implementation of Friends of Palestinian Universities’ annual building links plan in line with programme and organisational goals.

• Support the design and delivery of partnerships and collaborative projects with Palestinian universities, including research, fellowships, and exchange initiatives.

• Liaise with partners in Palestine and the UK to map opportunities for meaningful and equitable cooperation.

• Create and maintain an accessible and up to date database of UK, Palestinian and international networks. 

• Contribute to organising Friends of Palestinian Universities’ annual conference.

2. Advocacy & Awareness-Raising

• Support the development and implementation of Friends of Palestinian Universities’ annual advocacy & awareness plan in line with programme and organisational goals.

• Research and prepare public-facing resources (e.g. briefings, reports, speaker events) for academic, policy, and civil society audiences.

• Build relationships with UK-based higher education networks, staff unions, academic departments, and student societies.

• Contribute to organising Friends of Palestinian Universities’ Education, Occupation & Liberation programme of events.

• Support the Director and Palestinian partner representatives with research and briefings as necessary for public facing engagements. 

3. Monitoring & Evaluation

• Work to achieve KPIs agreed in the annual work plan.

• Work with the Director to plan and evaluate programme strategy and delivery.

• Monitor programme impact and contribute to reporting for donors, Trustees, and partners.

• Produce quarterly reports on programme activities and outcomes for the Director and Board of Trustees.

4. Representation & Convening

• Represent Friends of Palestinian Universities in coalitions, conferences, and sector forums as appropriate and with the agreement of the Director.

• Facilitate spaces for Palestinian scholars, students, and advocates to share knowledge and shape agendas in line with their collective priorities.

5. General Support and Team Contribution

• Actively support and promote Friends of Palestinian Universities’ mission and values.

• Work as a part of a team and contribute to collective staff wellbeing. Adapt to the flexible working of a small organisation.

• Collaborate closely with the Friends of Palestinian Universities team on shared projects and organisational priorities.

• Follow Friends of Palestinian Universities’ policies and processes.

• Undertake administrative tasks as necessary for the effective implementation of the role. 

Skills & Qualifications

Essential

• Bachelor’s degree in Education, International Development, Social Sciences, or a related field.

• Minimum of 1 year of experience in programme management or related field, preferably within the non-profit or education sector.

• Strong understanding of the contemporary social and political reality for Palestinians, awareness about the educational context in Palestine and the challenges faced by Palestinian students and educators.

• Demonstrated ability to coordinate collective initiatives with multiple partner institutions and maintain structured, professional communication with partners.

• Excellent written and verbal communication skills.

• Proven ability to manage multiple tasks and projects simultaneously.

• Strong organisational and administrative skills.

• Strong interpersonal skills with the ability to sustain and develop effective professional relationships.

• Proficiency in Microsoft Office and other relevant software.

• Right to work in the UK.

• Fluency in Arabic.

Desirable

• Master’s degree in a relevant field

• Experience working with international partners and stakeholders.

• Experience convening working groups, committees, or multi-institutional collaborations.

Application Instructions

Interested candidates should submit the following:
1. A cover letter outlining their qualifications and motivation for applying.
2. A current CV.
3. Contact information for two professional references.

Unfortunately, Friends of Palestinian Universities is unable to sponsor work visas. Candidates should be able to attend the office in London at least one day a week.

Shortlisted candidates will be invited for an interview.

#programme #programme officer #seniorprogramme officer #advocacy #education #programme managment #programme delivery #programme planning #advoacy and outreach

Purpose

We are looking for a proactive and organised individual ensuring that all of Ella’s premises,  including the office, community hub, and safe houses,  are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.

You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.

Facilities management

• Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.

• Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.

• Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.

• Maintain clear records of repairs, inspections, and contracts in the central facilities log.

• Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.

• Ensure accurate stock records are maintained and inventories are completed across all sites.

Property inspections and maintenance

• Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.

• Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.

• Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).

• Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
   

Health, safety, and compliance

• Act as the main point of contact for health and safety matters in the Operations Manager’s absence. 

• Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.

• Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.

• Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.

• Lead or support fire drills, first aid provision, and emergency preparedness planning.
   

Systems and administration

• Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.

• Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.

• Coordinate staff communications about ongoing facilities work or planned maintenance.

• Oversee inventory management, purchasing, and deliveries for office and property supplies.
   

Team and organisational support

• Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.

• Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.

• Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.

Person specification

Essential

• Excellent organisational and time management skills.

• Keen eye for detail 

• Ability to put effective processes and procedures in place 

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable

• Experience in facilities or property management.

• Experience working with suppliers and contractors. 

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job summary

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

The Role

We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams. 

We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process. 

A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.

Fundraising Manager - Bids and Trusts (Part-Time, Remote
Organisation: Gilgal Birmingham
Hours: 3 days per week (22.5 hours)
Salary: £35,000 – £40,000 FTE (pro rata £21,000 – £24,000 depending on experience)
Our Location: Birmingham 
Closing Date: Monday 15th December

Gilgal Birmingham is a specialist domestic abuse charity providing refuge accommodation and community-based support for women and children at risk of, or experiencing, domestic abuse. We offer emergency refuge spaces and a growing range of outreach services that help women rebuild their lives, access safety, and move towards independence.

We are seeking a Fundraising Manager - Bids and Trusts to secure and manage the funding that enables this vital work. This is a key strategic role leading our grants, trusts, statutory funding and corporate income pipeline, working closely with the CEO and Senior Management Team. You will be responsible for prospect research, high-quality bid writing, reporting, and building strong relationships with funders and partners. This role is ideal for a self-starter who can manage the full fundraising lifecycle and contribute to the growth of a life-changing service.

This is a part-time, remote position, but hybrid working in our Birmingham office is also an option.

Key Responsibilities
Strategy and Planning

• Work with the CEO to implement Gilgal’s Fundraising and Income Generation Strategy.

• Develop and maintain a pipeline of funding opportunities from trusts, foundations, statutory bodies, and corporate partners.

• Prepare a rolling income generation plan with timelines and bid targets.

• Support the CEO in identifying opportunities for partnership bids and collaborative tenders.

Grants and Trusts

• Research and identify suitable funding opportunities aligned with Gilgal’s priorities.

• Develop strong, evidence-based funding proposals with clear outcomes and robust budgets.

• Coordinate with service leads and finance staff to ensure accuracy and compliance.

• Manage the full bid lifecycle, from identification through to submission, monitoring, and evaluation.

• Maintain a funding tracker with deadlines, progress updates, and reporting requirements.

Relationship Management

• Build and maintain strong relationships with funders, trusts, commissioners, and partners.

• Provide ongoing updates to funders to strengthen long-term partnerships.

• Attend relevant meetings, events, and briefings.

Reporting and Monitoring

• Produce clear, impact-focused reports for funders and stakeholders.

• Work with colleagues to collect and analyse outcomes data to inform bids and reporting.

• Review successful and unsuccessful bids to identify trends and improve future applications.

• Support the CEO and Finance Director in aligning budgets with funder requirements.

• Contribute to regular Funding Overview Reports and Income Generation Plans for the Board.

Corporate and Individual Fundraising Support

• Support the CEO in developing relationships with corporate partners and donors.

• Contribute to wider fundraising initiatives as needed.

Other Responsibilities

• Uphold confidentiality and data protection in line with Gilgal’s policies and the Data Protection Act.

• Promote equality, diversity, and inclusion.

• Contribute to organisational planning, evaluation, and policy development.

• Support a culture of collaboration and continuous improvement.

• Undertake other duties reasonably requested by the CEO.

Essential Skills and Experience

• Proven track record in trusts and grants fundraising at a senior level.

• Experience in bid writing and grant management within the charity or public sector.

• Strong understanding of trust, foundation, and statutory funding landscapes.

• Excellent written communication and persuasive writing skills.

• Highly organised with the ability to manage multiple deadlines.

• Financial literacy and ability to prepare project budgets.

• A collaborative, flexible, and motivated approach to work.

Desirable

• Membership of the Chartered Institute of Fundraising or similar.

• Experience using CRM or fundraising databases.

• Experience in the domestic abuse, housing, or social care sectors.

• Experience with corporate fundraising or CSR partnerships.

• Knowledge of impact measurement and theory of change.

• Knowledge of funders in Birmingham/West Midlands and/or with an interest in domestic abuse.

Due to the nature of our work, this post is open to women only and is covered by a Genuine Occupational Requirement (Schedule 9, Equality Act 2010). All appointments are subject to references and a DBS check.

High Value Officer
Home based, remote working 
£28,000 pa plus excellent benefits
35 hours per week

The High Value Officer for our Fundraising team will focus and lead on supporting the Trusts and Major Donor teams with postal and electronic mailings; keeping the CRM up to date; supporting the Prospects Research Manager with initial research, identifying new opportunities and sources of funding; streamlining administrative systems and processes; creating purchase orders and invoices; supporting the Major Donor Manager with administration of the Mid Value pool.

This is a great junior role, offering opportunities in several High Value fundraising teams. You will get to use your administrative skills across a range of activities and also develop your research skills when looking at prospects and supporting the Corporate team in their due diligence work.

You will: 

1. With support from the MD Manager, lead on the day-to-day running of our Mid Value programme including administration and delivery of a calendar of activity

2. Support the team with various CRM system processes, and ensure records are accurately updated

3. Support the Prospect Research Manager to identify new opportunities and sources of funding

4. Streamline and manage electronic folders

5. Create purchase orders and invoices

6. Support the Trust and Major Donor teams with mailings (postal and electronic)

7. Carry out day-to-day Corporate Partnership activities and monitor incoming requests.

You will have good organisation and administrative skills. Having good time managements skills and being able to manage multiple tasks simultaneously will be key to making a success of this role. You will also have excellent IT skills, ideally with experience of using a CRM (we use Microsoft Dynamics).

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: Sunday 21 December 2025
Interviews: w/c 12 January 2026

About YMCA St Paul’s Group

YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.

Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.

About the Role

As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.

This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.

Key Responsibilities

Deliver Outstanding Customer Service

Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.

Versatility at Its Best

No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.

Safety and Security

As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.

Welcoming and Listening

As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.

A Supportive Team Environment

Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.

What We Offer

At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.

We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.

Benefits to Support Your Mind, Body, and Spirit

• Free gym access across all YMCA sites

• Discounts from major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work across a range of outer London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

Learning and Development Officer

Are you passionate about the learning and development? Do you have an excellent understanding of L&D activities and processes? We have an exciting opportunity for an enthusiastic, organised and committed individual to join a small and friendly team as a Learning and Development Officer.

Position: Learning and Development Officer (known internally as Talent Academy Officer)

Location: London/Hybrid working (two days a week in the London office/White City, combined with home-working and frequent travel across the Youth Zone network as required)

Salary: £29,000 - £34,000 per annum

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: 12noon 8th January 2026 - we may close the advert early depending on the volume of applications, so we encourage you to apply ASAP.

First stage interviews (virtual): Monday 19th January 2026

Second stage interviews (in-person): Tuesday 27th 2026 in London

There will also be a short, values-based phone interview between Stage 1 and 2.

About the Role

As a pioneering and growing charity, the award-winning Talent Academy has grown from strength to strength, expanding employee development programmes and supporting staff learning and growth at all levels, from part time youth workers to Board members and everyone in between.

You’ll have the opportunity to work with high profile stakeholders, trainers and learners, helping to implement excellent learning and development activities, both established and new.

Supported by the Talent Academy team, you will be the central co-ordinator of all Talent Academy activity, managing a variety of programmes, with lots of opportunity for your own growth and development. It is a busy and varied role involving events management, co-design and, in some instances, co-delivery. The role would suit someone at Officer level or an L&D Assistant looking to move up.

About You

We are looking for someone who is passionate about the learning and development of all people with an excellent understanding of L&D activities and processes.

You will have:

• Demonstrable experience of working within an L&D role
• Experience of end-end co-ordination and management of learning programmes
• Experience of communicating effectively with internal and external stakeholders, including senior teams
• High level knowledge of and skill with various Office software such as Microsoft Word, Excel, PowerPoint and Outlook
• Experience of producing accurate reports and analytics

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects its commitment to fairness and equality of opportunity.

You may have experience in areas such as L&D, Learning and Development, Training and Development, L&D Officer, Learning and Development Officer, Training and Development Officer, HR, Human Resources, Personnel. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a Senior Direct Marketing Officer to manage a team to deliver a multi-million pound lottery & lead generation programme.

This is a London based role with a 50% hybrid working model.

The Charity
A well known and well loved, collaborative animal welfare charity, dedicated to protecting animals in need and improving quality of their care. Having recently launched thier new five year strategy they have some exciting plansand ambitions in the pipeline.

You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days annual leave in addition to eight days paid public holidays, a competitive pension scheme, a health cash plan and paid maternity and paternity leave, as well as much more!

The Role
Manage and motivate a team of three to deliver the programme effectively and professionally.

Manage a portfolio of multi channel campigns including direct dialogue and direct marketing projects to acquire and develop supporters who give via a regular gift.

Lead the development and growth of the Lottey product, along with its integration with raffles.

Drive the creative and functional development of the lead generation programme to maximise the conversion of leads to a regular gift.

The Candidate
Proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of direct marketing acquisition and retention across a range of media channels, including direct dialogue, telemarketing, DRTV, digital and/or direct mail.

Previous line management experience, the abilty to motivate and lead a small team.

Proven ability to analyse results of campaigns.

Ability to build rapport and present to a range of audiences and work with both internal teams and external suppliers. negotiating costs, managing relationships and ensuring positive outcomes.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re looking for a creative and passionate person to lead on our policy and communications work for this maternity cover. This role offers a great opportunity to play a key role in improving impact across the charity and the lives of those affected

The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research.

One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965.

Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine.

The role

People living with migraine are at the heart of our organisation, while our research highlights the urgent need to reduce the inequity we see for those living with the condition. You will ensure their voices are heard by decision makers and the public and get closer to our vison of ‘a world where migraine doesn’t stop anyone from living the life they want’.

You should be able to deliver high-impact communication campaigns, and have a real interest in policy. A skilled communicator yourself, you will be able to manage a broad role with the ability to build and nurture relationships with a wide range of stakeholders. Overall, you’ll bring a desire to create positive change.

You’ll work closely with the CEO and be a key member of The Migraine Trust’s Senior Management team, leading our strategic direction on communications activity alongside targeted public and political campaigns.

Key responsibilities:

• Lead the delivery of the organisation’s 2026 policy and communications plans and coordinate the development of plans and budgets for 2027
• Oversee development and delivery of the charity’s policy and public affairs strategy, ensuring a strong evidence base and meaningful involvement of people living with migraine
• Manage work our public affairs agency to deliver targeted influencing projects to improve migraine care, workplace support, and parliamentary engagement
• Shape policy recommendations and develop strategies to engage key stakeholders including parliamentarians, policymakers, clinicians, employers and partner organisations
• Monitor the external policy environment identifying risks, opportunities and emerging issues relevant to migraine
• Work with the team to develop and execute creative and impactful communications campaigns to raise the profile of the charity and tackle misunderstanding around migraine
• Ensure content across all channels – including media, digital, social and publications - is on brand and reflects our values and core messaging
• Ensure our online presence meets the needs of our stakeholders, and is fit-for-purpose for current and future organisational needs
• Oversee production of relevant reports, marketing materials and key publications working with freelance agencies and designers as required
• Work closely with Fundraising colleagues to identify and develop opportunities that support organisational growth
• Ensure all those living with migraine and their voices are central to our policy, campaigning and communications work
• Act as a spokesperson when necessary, representing the charity externally

The above is provided for guidance and is not an exhaustive list of all accountabilities that the post holder may have over time.

Knowledge and Experience

Essential

• A creative and experienced communications leader
• Wide experience working in the field of communications (in house or agency) and able to demonstrate knowledge of a broad range of communications activities
• Demonstrable experience of developing media strategies and managing media relations to achieve results
• Ability to deliver policy and public affairs strategies that create change
• A strategic thinker able to develop new ideas and turn these into action
• A strong leader and manager
• Excellent written and spoken communication skills and the ability to communicate, engage and build relationships with a wide range of audiences across the organisation and externally
• Calm under pressure with sound judgment
• Confidence to represent The Migraine Trust externally including public speaking as necessary
• Ability to manage a diverse workload and work under pressure.

Desirable

• Experience working within a health, disability, or long-term conditions context
• Experience of the voluntary sector and/or lived experience engagement
• Knowledge of digital transformation or digital communications best practice

The Migraine Trust is an equal opportunities employer, and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.

How to apply

For the full role description, and to apply, please visit our website. Interviews will be week commencing 5th January. If you would like an informal discussion to find out more about the role before submitting an application, or have any other queries, we encourage you to get in touch.