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Page 6 of 17
London, Greater London (On-site)
£40,000 - £45,000 per year
Full-time
Contract (1 year with possibility to extend)
Job description

We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection. 

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
 

In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:

Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.

Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.


Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.

Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation

Application resources
Application Instructions

We recognise that AI tools can be helpful, but please ensure your application reflects your own experience and motivations and is accurate and personalised. If you know someone who may be
interested in the role, we would be grateful if you shared this information pack with them.

Organisation
Bringing Unity Back Into the Community (BUBIC) View profile Organisation type Registered Charity Company size 11 - 20

BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection

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Refreshed on: 17 June 2026
Closing date: 30 June 2026 at 18:00
Job ref: 070626
Tags: Administration, Project Management, Business Development, Volunteering Management, Compliance / Quality, CRM, Customer support, Engagement / Outreach, Mental Health, Mentoring / Coaching, Office Management, Programme Management, Risk Management, Substance Misuse, Community Fundraising, Governance / Management

The client requests no contact from agencies or media sales.