Commercial bid manager jobs

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system services our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

What you’ll do

This role sits at the centre of ShareAction’s five-year strategy for the period 2026–2031. As Programme Lead for Responsible Investment Standards (RIS), you’ll steward one of our most strategically important programmes – defining, defending and advancing the standards that underpin responsible investment and driving leadership among pension funds, ensuring the programme contributes directly to the organisation’s three strategic shifts: durable rules, asset-owner accountability, and public legitimacy.

Asset owners, such as pension funds, sit at the top of the investment chain, controlling the retirement savings of millions of people. How they invest that capital – and how they hold their fund managers to account on risks like climate change – shapes whether the system serves people and planet. Your work will help push pension funds towards genuine leadership and towards stronger laws and confident regulation across the UK and EU.

It’s a varied role spanning policy advocacy, direct engagement with asset owners, coalition-building and research. Early priorities include activating asset owners as system stewards and delivering our flagship benchmark of global asset managers. You’ll also work closely with colleagues developing new work to strengthen the voice of pension savers, ensuring the millions of working people whose retirement incomes are at stake stay at the heart of everything we do.

You’ll join a cohort of senior Programme Leads – spanning Energy Transition, Health and Pension Saver Power – helping to embed ShareAction’s new programmatic way of working. You’ll report to the Director of Investment Standards & Policy, working closely with the wider Leadership Team, including the CEO, COO and Director of Campaigns & Communications.

On the strategy side, you’ll set the direction for campaigns that influence investors, companies and policymakers, with clear change goals and a strong theory of change behind them. You’ll hold strategic oversight of the whole RIS portfolio, build a shared framework for planning and measuring impact, and report regularly to the Leadership Team on how things are progressing. You’ll also lead the programme’s evolution in line with our 2026–2031 strategy and make sure RIS acts as the organisational hub for responsible investment standards – working closely with our thematic programmes and the Pension Saver Team to keep everything joined up.

Funding is a big part of the role, too. You’ll take the lead on securing funds for the programme, working closely with the Director of Investment Standards & Policy and our Fundraising Team, and you’ll build and manage funder relationships directly, supporting Directors and the CEO on the bigger, cross-programme funder conversations. You’ll also represent ShareAction externally – at events, in the media, and in the rooms where the debate gets shaped.

Day to day, you’ll oversee delivery of the whole programme portfolio, holding responsibility for its objectives and outputs. At the heart of this is our Investor Engagement and Research Team, which you’ll lead directly – overseeing everything from benchmarking the asset management industry to publishing research and guidance for asset owners, building the relationships that strive up standards, and providing secretariat support for our CRIN and RINU networks. You’ll keep an eye on risk across the portfolio and work closely with peers across ShareAction’s Extended Leadership Team to keep it all well coordinated.

You’ll take overall responsibility for the programme’s financial performance, working with programme staff to manage budgets that flex in line with fundraising income. On the people side, you’ll directly manage five members of staff and oversee the work of 12 more, building a team culture that’s healthy, inclusive and genuinely supportive. You’ll also matrix manage colleagues across the wider portfolio and share learning and best practice to build consistency across programmes – including shaping how ShareAction approaches research governance more broadly.

We’ll also look to you to stay on top of best practice across communications, campaigns, policy, research and investor engagement and to keep pace with political, commercial and sector developments – including horizon-scanning on emerging themes like AI, bondholder stewardship and pension governance, so RIS is always ahead of the debate, and coordinating engagement with investors across the organisation.

You’ll work closely with other Programme Leads, the Leadership Team, and stakeholders including asset owners, asset managers and funders – using your skills to influence real change in how the financial system serves people and the planet. If this role sounds like something that would build on your current skillset and engage you, we’d love to hear from you!

What you’ll bring to the team

We’re looking for someone with:

• A proven track record of leading complex programmes or portfolios that influence the choices of decision-makers. These should be programmes that integrate a range of disciplines and levers, ideally in a not-for-profit or campaigning context.
• Broad subject matter expertise across relevant campaigns or thematic areas and the ability to hold strategic oversight across multiple topics.
• Knowledge of the pensions industry: how it works and what incentivises pension funds to take action.
• Experience leading bid development and managing funder relationships, with a track record of securing significant funding.
• Strong stakeholder management skills, including developing senior-level relationships.
• Experience leading and developing teams, including through matrix management of structures, and creating cohesive, healthy and supportive team cultures.
• The ability to develop and communicate strategy clearly, connecting programme-level work to organisational priorities.
• Excellent project and programme management skills, including designing consistent frameworks in fast-moving, contested contexts.
• Strong financial management skills, including managing complex, flexible budgets.
• The ability to translate strategy into actionable plans in contexts where there might be no tried and tested playbook, with enthusiasm for innovation and confidence in leading others through change.
• Some understanding of responsible investment standards, stewardship, and the political and regulatory landscape shaping investor behaviour in the UK and EU.

It would also be great if you have:

• Experience as a lead spokesperson in an advocacy context, through public speaking or media engagement.
• Experience leading and/or running high-profile campaigns that mobilise diverse stakeholders, including investors, civil society and policymakers.
• Experience using external communications and media as a tool for change.
• Familiarity with risk management frameworks in a programme or portfolio context.
• Experience conducting and overseeing large research projects.

While we hope we'll find someone with the majority of these skills and experience, we're keen to hear from you even if you don't have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We have a formal hybrid working policy in place. As this role involves regular engagement with London-based stakeholders, you can expect regular time in our Aldgate office (typically at least once or twice a week), alongside the flexibility to work in a way that suits you.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension invested with NEST and their green funds.
• A healthcare plan with Bupa.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• Death in service cover of 3x salary.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay: starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday, 24th August 2026.
First-round interviews: w/c 31st August 2026 (online).
Second-round interviews: w/c 14th September 2026 (in person at our London office). 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Roles

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.

Head of Support and Advocacy

The Head of Support and Advocacy provides operational leadership across We Are Survivors’ support and advocacy services. Working closely with the Service Director, Operations Director and Executive Team, the role ensures services are effective, well governed and meet the needs of survivors and their loved ones. This includes overseeing our trauma-informed, survivor-centred approach; monitoring service performance; safeguarding and record-keeping; and ensuring contractual commitments and quality standards are met. The role also represents the organisation in external partnerships and helps shape services in response to changes in policy, evidence and the needs of people with lived experience.

About You

Head of Support and Advocacy

You’ll be an experienced operational or clinical leader who is comfortable overseeing services that work with trauma, mental health and complex needs. You’ll understand how to balance compassionate, survivor-centred practice with effective governance, safeguarding, quality assurance and contractual performance. Experience of working with men, sexual harms or people with lived experience would be valuable, alongside the ability to build strong relationships with staff, partners and stakeholders. Most importantly, you’ll be someone who can lead with clarity, curiosity and care while helping services continue to learn and improve.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

The Woodland Trust is looking for a Fundraising Development Officer to join the Fundraising Development team and play a key role in raising vital income to support nature recovery across South West England. You'll build and manage relationships with major donors, secure funding through grants and legacy giving, and help deliver ambitious fundraising plans for projects, including the South West Rainforest Recovery Treescape.

This role is advertised as full-time, 37.5 hours per week.

The Role:

• Manage and grow a portfolio of major donors and prospects to secure significant philanthropic income, improve donor loyalty, and promote blended and legacy giving.
• Lead fundraising strategy and delivery for the Rainforest Recovery Treescape initiative, securing funding and acting as its fundraising champion.
• Build and maintain strong relationships with donors, partners and internal stakeholders to maximise restricted and unrestricted fundraising opportunities.
• Develop compelling funding proposals, cases for support and other fundraising materials to secure income for regional projects.
• Work collaboratively across the South West and wider Woodland Trust to develop and deliver fundraising plans supporting nature recovery, woodland creation, outreach and land acquisition.
• Support and maximise fundraising events across the South West and UK to engage donors and generate income.
• Secure funding from regional grant-makers and community funding programmes, including local authorities, lottery and environmental funding sources.
• Collaborate with operational, grants and regional teams to identify funding opportunities and submit high-quality bids aligned with regional priorities.
• This is a homebased role, requiring regular travel to locations within the South West landscape, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
• This role does not come with a company vehicle, however after a 9-month period in-post, we will review vehicle business use to see if the post-holder is reaching the eligibility criteria as stated in our Company Vehicle Policy.  If the post-holder complies with those criteria, with sign off from our Facilities Team, a vehicle will be sourced and provided. Please note that our Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Candidate:

• Experience in fundraising, the charity sector or a target-driven communications environment.
• Excellent communication and relationship-building skills, with the ability to engage, influence and inspire a wide range of audiences.
• Strong planning and organisational skills, with experience managing multiple priorities in a fast-paced, target-driven environment.
• Proven ability to develop donor or prospect pipelines and build successful partnerships through networking and collaboration.
• Experience securing major gifts or high-value funding from individuals, trusts or foundations, including gifts of £50,000+ (desirable).
• Commercial awareness and an understanding of fundraising markets and opportunities (desirable).
• Proficient in Microsoft Office and CRM/database systems (e.g. Microsoft Dynamics 365).
• Full UK driving licence.

Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension 
• Life Assurance
• Flexible and hybrid working options (7am - 7pm)
• Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
• Buy and sell holiday scheme
• Enhanced parental pay
• Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application information and advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete. 
Interviews will take place via teams. Interview questions will be provided before the interview to help you prepare.

Head of Operational Delivery | Lead National STEM Education Programmes | Maternity Cover

EDT is seeking an exceptional Head of Operational Delivery to lead national student and school engagement activities across the UK during an exciting period of transformation. This is a rare opportunity for a strategic and people-focused leader to take ownership of operational delivery, student recruitment, programme performance and team leadership within a respected education charity. As our Head of Operational Delivery, you will play a pivotal role in ensuring thousands of young people access inspiring STEM experiences that improve social mobility and create pathways into future careers.

Why Join EDT?

At EDT, our values drive everything we do:

• Passionate about creating equitable access to STEM careers.
• Dynamic in our response to a changing world.
• Collaborative with industry, educators and communities.
• Respectful of young people's potential and lived experiences.

As Head of Operational Delivery, you'll help shape the experiences of young people across the UK while leading teams that directly contribute to EDT's mission of inspiring the next generation of talent.

What You'll Be Doing

• Lead and develop EDT's Operational Delivery Team, ensuring exceptional programme delivery, student engagement and school recruitment nationwide.
• Oversee performance, capacity planning, budgets, KPIs, reporting and operational effectiveness across multiple programmes.
• Develop and implement student recruitment and engagement strategies that drive growth and impact.
• Work closely with senior leaders to improve efficiency, support programme growth and maximise delivery outcomes.
• Champion safeguarding, quality standards, continuous improvement and outstanding learner experiences.
• Build strong relationships with schools, colleges, universities, funders, volunteers, alumni and partners.

Please refer to the attached Job Description for the full responsibilities and person specification.

Who We're Looking For

• Experienced operational leader with a track record of managing teams, programmes and organisational performance.
• Strong background in education, youth engagement, programme delivery, student support or charity operations.
• Experience managing budgets, KPIs, reporting frameworks and operational planning.
• Strategic thinker with the ability to identify opportunities, solve challenges and drive continuous improvement.
• Passion for supporting young people and creating meaningful educational opportunities.
• Outstanding stakeholder management, leadership and communication skills.

What's In It For You?

• Full-time maternity cover contract from 28 September 2026 to 3 August 2027.
• From £36,000 to £49,000 per annum, depending on skills and experience.
• 30 days annual leave plus bank holidays.
• Up to 10% employer pension contribution.
• Hybrid and flexible working.
• Opportunity to lead national programmes with significant social impact.

Location

• Hybrid working.
• Office base in any of our regional offices -  Manchester, Birmingham, Welwyn Garden City, Plymouth or Southampton.
• National remit with occasional travel and overnight stays.

Why This Role Stands Out

• This is more than an operational leadership role.
• As Head of Operational Delivery, you'll influence how young people engage with STEM education across the UK.
• As Head of Operational Delivery, you'll lead national recruitment, engagement and delivery strategies that support thousands of students each year.
• As Head of Operational Delivery, you'll work closely with senior leaders to shape the future direction of an ambitious and growing charity.
• As Head of Operational Delivery, you'll have the opportunity to create lasting impact for young people, schools and communities nationwide.

#HeadOfOperationalDelivery #OperationsManager #HeadOfOperations #CharityLeadership #EducationLeadership #ProgrammeManagement #OperationalLeadership #YouthEngagement #StudentEngagement #EducationCharity #STEMEducation #ProgrammeDelivery #CharityJobs #EducationJobs #TeamLeadership #SchoolEngagement #VolunteerManagement #StakeholderManagement #HybridWorking #NonProfitJobs #OperationalExcellence #StrategicLeadership #PeopleLeadership #EducationSector #NationalRole #HeadOfOperationalDeliveryJobs #LearningAndDevelopment #SafeguardingLeadership #CharityCareers #STEMCareers

Location: London (with hybrid working available)
Closing date: Thursday 10 September
Interview date: Thursday 24 September in London
Salary: £100,000 pa

Brook is a 4 Day Week employer

About Brook

Brook believes in a society where everyone is supported to live healthy, safe and fulfilling lives. For over sixty years, Brook has been a pioneering force, transforming lives and communities. Brook fights for the right to excellent sexual health, mental health and wellbeing, offering lifelong support that is inclusive, non-judgmental and accessible to all. Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. In 2025/26, we supported 1.45 million people through our frontline services. We delivered 4,053 mental health and wellbeing interventions, supported 111,931 people through our education and wellbeing work and supported 57,071 people through our all-age clinical services.

About the role

We’re looking for a Director of Engagement, Communications & Income to provide strategic leadership across income generation, service development, marketing, communications, policy and external engagement.

The role is key to strengthen organisational sustainability by securing diverse and sustainable income streams.  You will provide strategic leadership for service development and oversee the identification, development and submission of high-value, complex bids and tenders for commissioned services. 

You will oversee communications, marketing and brand activity ensuring communications effectively position the organisation to attract funders, donors, corporate partners and stakeholders.  You will lead the organisation’s external engagement strategy to enhance profile, influence and reach.

About you
You will have significant senior leadership experience and be skilled at collaborative working. Your outstanding leadership, influencing and relationship-building skills will be evidenced through a track record of securing income from diverse sources. You will have extensive experience in in communications, brand development and stakeholder engagement.

Your ability to efficiently manage a complex and busy workload with conflicting priorities will enable you to work well under pressure and deliver to deadlines. You will have an in-depth knowledge of the charitable funding landscape, the public sector commissioning environment and a broad range of communications activities. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People. 

Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.

We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.

Your responsibilities will include:

• Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.

• Strengthening existing relationships to secure sustainable, multi-year funding.

• Leading fundraising growth, aiming for £3m by 2027/28.

• Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.

• Leading an passionate team of fundraisers to maximise income generation opportunities.

We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.

This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.

We offer:

• A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.

• The opportunity to shape and expand our fundraising function, developing your career in the process.

• A chance to make a real impact on the lives of women and children.

• Good benefits, including:

  • Hybrid & flexible working

  • 25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.

  • Enhanced sick pay

  • Cycle to work scheme

  • Employee Assistance Program (EAP)

  • Individual staff professional development budget and mandatory job-related training.

If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.

If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!

Closing Date: 31 August 2026

People Beyond Profit Converations:3-10 September 2026

Woman’s Trust Interview:

• First stage: 22nd September 2026 (Online)

• Second stage: 28 September 2026

The School for Social Entrepreneurs backs people with purpose — entrepreneurs building organisations that change their communities. We're looking for a National Partnerships Lead to work directly with our CEO, driving high-priority national funding partnerships, diversifying our income, and building the relationships that fund our impact. 

You'll identify major funding opportunities, negotiate with trusts, corporates and government partners, and lead complex proposals from first conversation through to a signed agreement — including the budgets, risk assessments and value propositions behind them. You'll also act as a sounding board for the CEO, pressure-testing ideas and sharpening how we tell our story to funders. 

We're looking for sustained experience supporting a CEO or senior leader, a track record of leading multi-million pound funding initiatives end-to-end, and the versatile writing skills to move between board papers and detailed funder tenders without losing accuracy under pressure. Sharp budgeting and numeracy matter for this role, alongside real comfort building trust with senior external stakeholders. 

This position is for someone who thrives on ambiguity, enjoys solving complex problems, and wants their work to directly fund entrepreneurs changing their communities. 

We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington

£40,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity.

The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required)

What you'll do:
* Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up.
* Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team.
* Regularly reconcile accounts to ensure payments have been allocated correctly.
* Build and maintain effective relationships with key customers and internal stakeholders.
* Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment.
* Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement.
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is calm and resilient, and does not allow emotion to affect judgement
* Has a practical and logical approach and is naturally well organised
* Thrives on change and enjoys dynamic, diverse environments
* Is confident and has strong self-esteem

What you'll bring:

Essential:
* At least two years' experience in a Senior Credit Controller role
* Commercial exposure to the Income function
* Excellent time management skills, with the ability to manage own workload and meet agreed deadlines
* Excellent attention to detail
* Ability to work effectively under pressure
* Excellent IT and communication skills

Desirable:
* Experience of working in a social housing organisation
* Experience of working with SUN
* Experience of working with CSB and Collect Plus
* Graduate or AAT qualified
* Advanced Microsoft Excel skills

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.

The Psychological Wellbeing Practitioner provides trauma-informed, low-intensity psychological support to male survivors of sexual harms. Working within a flexible and person-centred model, the PWP helps clients understand the impact of their experiences and access practical, evidence-based interventions that support their wellbeing and recovery. The role maintains high standards of clinical governance, records interventions accurately and ensures each client receives safe, responsive and effective therapeutic support.

About You

You’ll be comfortable supporting people affected by trauma and able to provide structured, evidence-based psychological interventions within a flexible and person-centred approach. You may already have experience of working with men, sexual harms, mental health or complex needs, although we also welcome candidates whose transferable experience has prepared them for this work. You’ll be able to build trusting therapeutic relationships, work safely within professional boundaries and adapt your approach to the individual in front of you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

**Please note due to funding guidelines, this role is restricted to male candidates only**

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

The OUT Side OUT Spoken Navigator supports male survivors and survivor allies as they prepare to leave prison or another secure setting and rebuild their lives in the community. The role provides intensive, trauma-informed support shaped around each person’s individual circumstances, including completing risk and needs assessments and developing a tailored support plan. You’ll help people navigate challenges around housing, healthcare, benefits, employment and community connections, working closely with prison, probation, health, social care and other partner agencies. The aim is to reduce barriers; strengthen stability and ensure people continue to feel supported throughout the transition from custody into the community.

About You

You’ll have experience of providing one-to-one support or advocacy to people with complex needs and be comfortable working with trauma, risk and the challenges that can accompany release from custody. Experience within criminal justice, mental health, housing, social care or community services would be particularly helpful, as would an understanding of sexual harms affecting boys and men. You’ll be able to build trusting relationships while maintaining clear professional boundaries, manage competing priorities and work confidently with a range of partner agencies. We also recognise the value of transferable experience and welcome applicants who are thoughtful, reliable and committed to learning and making a meaningful difference.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

Imroc is seeking a Chief Executive Officer to provide strategic, values-led leadership as the organisation enters its next phase of development.

This is a significant leadership opportunity for someone who can combine a strong commitment to recovery and lived experience leadership with the strategic, organisational and commercial judgement needed to lead a relatively small, influential charity. Working closely with the Board of Trustees and senior colleagues, the CEO will shape clear priorities, strengthen organisational and financial sustainability, build future leadership capability, and create new opportunities for impact and growth.

The successful candidate will be joining an organisation with a distinctive philosophy and more than 20 years of experience influencing recovery-focused practice. Imroc works in England and globally, combining consultancy and organisational development, accredited training, coaching and mentorship, thought leadership, evaluation and research.

What Imroc does

Training – co-produced, practical and recovery-focused programmes designed to build skills, confidence and meaningful culture change.

Consultancy and organisational development – collaborative support that helps organisations embed recovery principles, co-production and lived experience into practice and organisational culture.

Research and evaluation – evidence-based work that contributes to learning across mental health and related systems and underpins Imroc’s training and consultancy.

Thought leadership and influence – sharing learning, challenging established practice and helping shape more inclusive and recovery-focused systems.

At the heart of Imroc’s work is a commitment to recovery, peer support, co-production/co-development, equality, diversity and inclusion, and lived experience leadership.

Purpose of the role

The Chief Executive Officer is responsible for providing strategic, values-led leadership to Imroc, ensuring the organisation continues to influence and transform mental health systems through recovery-focused consultancy, research, training and innovation.

Working closely with the Board of Trustees, the CEO will lead the organisation through its next phase of development by creating a clear strategic vision, building sustainable partnerships, identifying new opportunities for growth and ensuring Imroc remains financially sustainable whilst remaining true to its values and recovery philosophy.

The CEO will lead Imroc through a period of organisational transition, strengthening organisational and financial sustainability, developing future leadership capability, and positioning the charity for its next phase of development.

They will inspire an inclusive, high-performing culture where people are supported, challenged and enabled to do their best work, ensuring Imroc continues to have meaningful impact both nationally and internationally

Imroc’s new Chief Executive Officer will:

Provide inspiring, values-led strategic and executive leadership;

Successfully lead Imroc through its next phase of organisational development and transition;

Establish clear strategic priorities and ensure these translate into organisational action;

Strengthen Imroc’s influence nationally and internationally;

Create new opportunities for sustainable growth and impact;

Build sustainable strategic partnerships;

Strengthen Imroc’s long-term financial sustainability;

Develop organisational and leadership capability;

Develop an engaged, confident and high-performing team;

Ensure lived experience leadership, peer support, co-production and recovery principles are meaningfully embedded across Imroc;

Champion innovation and thought leadership whilst enabling a wider range of voices across Imroc to contribute to its influence; and

Ensure Imroc continues to have a meaningful impact on mental health systems and communities.

Key responsibilities

Strategic and executive leadership

Provide strategic leadership to Imroc, ensuring the organisation remains focused on delivering its charitable objectives and long-term vision.

Work collaboratively with the Board of Trustees to set and deliver Imroc’s strategic direction, translating the organisation’s purpose and values into clear organisational priorities.

Provide effective executive oversight of organisational and operational performance, ensuring resources, systems and organisational capability support strategic priorities.

Continually scan the external environment to identify emerging opportunities, challenges and changes across mental health, health, social care and wider systems.

Translate strategic opportunities into innovative products, partnerships, and services that align with Imroc’s mission.

Ensure organisational structures, capabilities and resources continue to evolve to meet future priorities.

Lead Imroc effectively through organisational, cultural and strategic change.

Champion continuous improvement and innovation.

Leadership and culture

Lead an inclusive, compassionate and value-led organisational culture.

Foster an environment where people feel supported whilst also being appropriately challenged to achieve high standards.

Lead with authenticity, integrity, and a strong commitment to recovery principles.

Ensure Imroc’s values, recovery philosophy, commitment to EDI, peer support, co-production/co-development and lived experience leadership are reflected throughout organisational culture, priorities and decision-making.

Build leadership capability through coaching, mentoring, and development.

Promote collaboration, learning, and continuous improvement across consultants and colleagues.

Ensure difficult conversations are approached constructively, respectfully, and in a way that enables growth.

Business development and external influence

Build and maintain strategic partnerships across the NHS, voluntary sector, academia, research organisations and wider system partners.

Proactively identify and create new business opportunities, strategic partnerships and sources of sustainable income that increase Imroc’s impact and strengthen long-term financial sustainability.

Represent Imroc nationally through networking, speaking engagements, conferences, and stakeholder engagement.

Position Imroc as an influential, values-led and recovery-focused thought leader, creating opportunities for colleagues and people with lived experience to contribute to Imroc’s external voice and influence.

Support the development of bids, proposals, and strategic partnerships that align with Imroc’s values and expertise.

Build relationships that open opportunities for others across Imroc to develop and deliver new work.

Financial sustainability

Work closely with the Chief Operating Officer and Board to ensure long-term financial sustainability.

Oversee financial planning, budgeting, and organisational performance.

Ensure effective stewardship of organisational resources.

Support and enable income generation through consultancy, partnerships, grants, and other opportunities.

Ensure strategic and operational decisions take account of Imroc’s long-term financial sustainability.

Governance

Maintain a strong and effective relationship with the Board of Trustees.

Maintain oversight of effective strategic governance frameworks, ensuring clear accountability, effective decision-making, and appropriate organisational assurance.

Ensure the organisation meets all legal and regulatory obligations.

Support Trustees through timely reporting, strategic advice, and effective governance.

Promote high standards of integrity, transparency, and accountability.

People leadership

Lead, support, and develop senior colleagues.

Build organisational capability and succession planning.

Create an environment where people are empowered to contribute their expertise.

Encourage collaboration whilst maintaining accountability for delivery.

Lead through periods of change in a way that maintains engagement, organisational confidence, and effective delivery.

Create the conditions in which lived experience leadership, peer support and co-production are valued and embedded across the organisation.

Person specification

Essential experience

Significant senior executive leadership experience, including experience of organisational and operational management.

Demonstrable experience of leading organisations through significant organisational, cultural or strategic change, while maintaining staff engagement, stakeholder confidence and organisational performance.

Experience leading organisational strategy and change.

Experience working effectively with Boards or Trustees.

Experience developing and leading high-performing teams.

Experience building strategic partnerships and influencing senior stakeholders.

Experience contributing to organisational financial sustainability and identifying opportunities for sustainable growth.

Experience within mental health, health, or social care.

Essential knowledge and skills

Strong strategic thinking and commercial awareness.

Excellent relationship building and influencing skills.

Ability to identify future opportunities and translate these into organisational priorities.

Excellent communication and presentation skills.

Ability to lead with both compassion and accountability.

Strong judgement and decision-making skills.

Ability to manage complexity and ambiguity.

Demonstrable commitment to values-led leadership and to embedding equality, diversity and inclusion, recovery principles, peer support and co-production/co-development within organisational culture, leadership and decision-making.

A strong understanding of recovery philosophy, peer support, co-production and lived experience leadership.

Demonstrable understanding of lived experience leadership and the ability to value and embed lived experience in all aspects of the role and the work of the organisation.

Personal experience of mental health challenges, either personally or as a family member/carer, together with an ability to reflect on how this experience influences your values, priorities, and practice.

Desirable experience

Experience within consultancy or professional services.

Experience of research partnerships or academia.

Experience of public speaking and thought leadership.

Experience securing funding, consultancy opportunities or strategic partnerships.

Experience working internationally.

Postgraduate qualification or equivalent experience.

Personal attributes

Authentic and values-led leadership.

Curiosity and a commitment to learning.

Creativity and innovation.

Resilience and adaptability.

Collaborative leadership.

Courage to make difficult decisions.

Ability to inspire confidence and build trust.

Commitment to Imroc’s recovery philosophy.

A commitment to sharing power and ensuring lived experience meaningfully informs organisational leadership and decision-making.

The ability to balance strategic leadership with practical executive leadership required within a relatively small organisation.

Recruitment process and timetable

Timing & Activity

Wednesday 19 August – Sunday 6 September  - Application window

Monday 14 September – Wednesday 16 September  - First stage interviews (subject to change)

Monday 21 September – Wednesday 23 September  - Second stage final interviews (subject to change)

How to apply

To apply for the Chief Executive Officer role, please submit:

your current CV; and

a covering letter setting out your interest in the role and how your experience, skills and approach align with the requirements set out in this candidate pack.

Application details

Salary - £90,000

Location - London - Hybrid

Where to apply - Directly to this advertisement 

Contact for an informal discussion - Kathryn Wileman. Clover HR

Interview arrangements - First stage and second stage Imroc interviews will be arranged virtually.

Accessibility and inclusion

Imroc’s work is grounded in inclusion, equity, co-production and lived experience. Candidates are encouraged to let the recruitment team know if they require any reasonable adjustments or other support to participate fully in the recruitment process.

Find out more

More information about Imroc, its work, publications, training, consultancy and research is available at their website