Communication coordinator jobs

Age UK Westminster is seeking a Digital Inclusion Lead Coordinator to work with the Wellbeing Services Manager on the delivery of its Digital Inclusion service, supporting older people and those experiencing social isolation to develop the confidence, skills and access needed to participate fully in the digital world. The service supports vulnerable older adults, including people living with dementia, through one-to-one coaching, group sessions, equipment loans, and community-based support.

The postholder will work closely with team colleagues, coordinating service delivery across Westminster, ensuring high-quality, person-centred support for clients, while overseeing volunteers who contribute to the project. The role will involve working closely with internal teams, external partners, and commissioners to ensure the service achieves its outcomes and demonstrates impact through effective monitoring and reporting.

Main Responsibilities

As a Digital Inclusion Coordinator, your role will be to:

• Manage a caseload of clients, including people living with dementia and complex needs.

• Deliver one-to-one digital coaching and support.

• Facilitate digital inclusion group sessions.

• Provide device setup, troubleshooting and digital skills training.

• Coordinate referrals to internal and external services.

• Recruit, induct, train, support and supervise volunteers contributing to the project.

• Coordinate volunteer assignments and monitor volunteer performance and wellbeing.

• Ensure volunteers comply with safeguarding, confidentiality and organisational policies.

• Maintain accurate client and volunteer records.

• Produce quarterly monitoring and impact reports for Commissioners and internal management use.

• Monitor service outcomes, analyse performance data and identify improvements.

• Attend relevant stakeholder, partner and project meetings.

• Develop positive relationships with commissioners, partners and community organisations.

• Ensure compliance with organisational policies and procedures.

Service Delivery

· Manage and maintain a caseload of clients, including those living with dementia and complex needs, using a holistic and person-centred approach.

· Deliver one-to-one digital coaching sessions in clients' homes, community settings, and remotely where appropriate.

· Support clients to develop practical digital skills, including:

· Email and online communication

· Video calling and social networking

· Online shopping and banking awareness

· Accessing NHS digital services and health applications

· Internet browsing and online safety

· Provide troubleshooting, technical support, and guidance on the use of smartphones, tablets, laptops, and associated technologies.

· Support service users with selecting, setting up, and using devices, Wi-Fi connections, and digital loan equipment.

· Facilitate and support group-based digital inclusion sessions across Westminster.

· Ensure service users are referred to and access appropriate internal and external services where needed.

Volunteer Coordination

· Recruit, induct, train, support and supervise volunteers involved in the Digital Inclusion project.

· Coordinate volunteer assignments and ensure effective matching of volunteers with clients and activities.

· Monitor volunteer performance and wellbeing, providing regular guidance, supervision and development opportunities.

· Ensure volunteers comply with organisational policies, safeguarding requirements, confidentiality standards and service procedures.

· Promote volunteer engagement and recognise volunteer contributions to the success of the project.

Monitoring, Evaluation and Reporting

· Maintain accurate and timely records of all client interactions, volunteer activity, outputs and outcomes on organisational databases.

· Monitor service performance against agreed targets and key performance indicators.

· Produce comprehensive quarterly monitoring and impact reports for commissioners and internal management purposes, highlighting achievements, outcomes, challenges, case studies and recommendations.

· Gather and analyse service-user feedback and outcome data to demonstrate service effectiveness and inform service improvements.

· Attend internal and external meetings relating to service delivery, monitoring and partnership development.

Partnership Working

· Work collaboratively with Age UK Westminster teams, NHS partners, voluntary sector organisations and community groups.

· Promote Digital Inclusion services across Westminster and support outreach and engagement activities.

· Develop and maintain positive relationships with stakeholders, commissioners and referral partners.

· General Responsibilities

· Ensure all administration, reporting and documentation are completed accurately and within required timescales.

· Maintain confidentiality and comply with GDPR, safeguarding, health and safety, equality and organisational policies.

· Support organisational events, community activities and service development initiatives as required.

· Undertake any training necessary for the effective delivery of the role.

· Carry out any other duties reasonably required within the scope and level of the position.

Additional Lead Responsibilities

· Contribute to strategic planning and development of Digital Inclusion activities.

· Identify opportunities to expand service reach, volunteer involvement and community engagement.

Responsibilities of the Charity

Age UK Westminster will support the role as follows:

· Line Management & Support from the Wellbeing Manager; additional support from Head of Services/ CEO

· Induction training and briefing

· Database training

· Regular briefing/update meetings and emails

· Provision of materials where appropriate

· Regular line management supervision and support from your supervisor and team members

· The opportunity to participate in team meetings

· Internal relevant to your role and to other areas of personal and professional development

Benefits

• Basic Health  Plan Scheme – Access to a health  plan that helps towards the cost of everyday healthcare expenses, such as dental treatment, optical care, physiotherapy, and other eligible health services.
• Blue Light Card – Eligibility to apply for a Blue Light Card, providing access to discounts at a wide range of national retailers, restaurants, travel providers, and leisure attractions.
• Ongoing training and professional development opportunities.
• Regular management support and supervision.
• Opportunity to make a meaningful difference in the lives of older people and those experiencing digital exclusion.
• Collaborative and supportive team environment.

Person Specification

A predominance of the following are considered essential to the role:

· An understanding of Digital Exclusion and the impact it has on older people

· Ability to prioritise and manage workload

· Ability to assimilate and understand information by listening, reading and use of the telephone

· Willing to work to guidelines and standards and to take a flexible approach to work

· Ability to listen to others and to explain things clearly without jargon or being patronising

· Awareness of discriminatory practices and equal opportunity issues.

· Ability to work alone or as part of a team

· Strong communication skills (written and verbal)

· To develop and work with other and agencies; and to seek and offer support

· Willingness and interest in learning, to attend training, meetings and other community events

· Competent use of MS Office (Word, PowerPoint, excel and email), social media, zoom, MS Teams and other tools.

· Patient, tolerant and someone who enjoys supporting people to learn new skills.

· An understanding of issues effecting older people

· Able to reflect on own performance

· Be flexible and travel within City of Westminster and Royal Borough of Kensington and Chelsea

· Experience of managing and supporting staff or volunteers

Desirable:

- One year experience working within the charity sector

- Mental Health and Wellbeing awareness

- First Aid Training

- Experience in designing and managing basic training materials

- Ability to speak languages other than English

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.  

The closing date for applications is 5pm, Tuesday 14 July.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Documents

Candidate pack

About us

Diversity monitoring form

Notes for applicants

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

Reporting to the Head of External Relations and working closely with the Programmes and Fundraising teams, the Communications Coordinator will be responsible for enhancing the external profile of the organisation, communicating to, and broadening our impact with, a wide range of audiences, from multilateral institutions and the global media to our supporters and peers. With a strong grasp of strategic communications, excellent content creation skills and a keen eye for detail, you will have the ability to produce timely and engaging communications outputs both independently and in close coordination with other teams and our local partners. 

Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.

About you

You are an organised, self-starting and experienced communications professional with a proven track record of working in fast-paced, internationally focused environments.

We are looking for someone with a strong track record in developing and promoting engaging content that helps drive change on hard-to-win issues and elevates the voices of marginalised groups. The candidate should also have practical knowledge of online communications tools, including Mailchimp or similar email platforms, website content management systems and social media management platforms. While not an essential requirement, working knowledge of French and/or Spanish is highly desirable.

You are confident engaging with a diverse range of stakeholders from policy makers to journalists to individual supporters and are motivated to build long-term relationships with these groups. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.

We are looking for someone with an interest in developing their skills as we take on new challenges in delivering our new vision and strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility and ambition, as well as a strong commitment to our mission.

Above all, if you are passionate about social and environmental justice and ready to help shape RFUK’s future, we would love to hear from you.

Job description and benefits

Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 7 August. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Interviews with shortlisted candidates will be held in-person on Wednesday 2 September. Please let us know in your application if you are available to attend an interview.

Equal Opportunities

We are committed to promoting diversity and inclusion within RFUK. As part of our recruitment process, you may voluntarily complete our Equal Opportunities Monitoring Form. This form is used solely for monitoring purposes and helps us ensure fairness and equal opportunity throughout our recruitment process. Your responses are confidential and will not affect your application.

Job Title:People Coordinator 

Salary:£32,500 per annum (full time)

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:This is a full-time role (35 hours pw) with flexible working options

Reporting to:Director of People 

Premier, Europe’s largest Christian Media agency, is seeking a People (HR) Coordinator to play a vital role in supporting our mission to help people encounter God through media.

We’re looking for a capable and proactive People Coordinator to play a key role in delivering an excellent people experience across our organisation. This is an opportunity for someone with solid coordination experience who wants to grow, take ownership, and contribute to improving how a People function operates in a mission-driven environment.

About the Role

People Experience and Operations:

This is a hands-on, varied HR role in a small team where you’ll be involved across the full employee lifecycle. You’ll work closely with colleagues across the organisation, helping ensure that our people processes are professional, efficient, and aligned with our values.

You’ll act as a first point of contact for queries, providing clear and professional support on a range of people policies and procedures.

Recruitment Coordination:

Responsible for managing designated vacancies using our Applicant Tracking System, including all stages of the recruitment cycle from advertising to appointment and onboarding.

People Systems, Data & Insight:

You will be proficient in using systems and databases, responsible for maintaining the data in our HR System. You will ensure that individual records are accurate and up to date and produce reports when required.

Projects & Continuous Improvement

You will enjoy project work, and you won’t just be maintaining processes – we’ll be expecting you to look for opportunities to improve them!

This role offers excellent development for someone looking to grow in HR, including:

•Exposure to the full employee lifecycle in a mission-driven organisation

•Opportunities to develop expertise in HR systems, data, and reporting

•Involvement in projects and continuous improvement initiatives

What we’re looking for:

This role will suit someone who is organised, detail-focused, confident managing multiple priorities, passionate about people with a genuine interest in developing their HR career.

✅ Essential

·Experience of working in a busy team in a generalist or coordination role

·Strong organisational skills and excellent attention to detail

·Clear and professional written and verbal communication

·Some experience of applying UK employment legislation in practice

·Used to handling confidential information with discretion

·Ability to manage multiple tasks and prioritise effectively under pressure

·Confidence using Microsoft Office and ideally some experience of databases.

➕ Desirable

·Experience using HR systems and producing reports

·CIPD qualification (or willing to work towards it)

·Experience supporting end-to-end recruitment processes

·Project coordination and process improvement

Please note that this role sits within a Christian organisation, and faith is an integral part of our working life. The nature of the role and our Christian context means this role has a genuine occupational requirement for the post holder to have a personal Christian faith and a commitment to Premier’s mission.

Ready to make a lasting Impact? If you have a great eye for detail and can also see the bigger picture, if you enjoy taking ownership of your work, improving processes, and are passionate about delivering a high-quality people experience within a mission-driven context, we’d love to hear from you.

Why Join Premier? 

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

• Flexible working arrangements based on the requirements of the role
• Hybrid working including some time working in our new Christian Media Centre in London
• 25 days’ annual leave plus UK bank holidays
• Additional leave on your birthday
• Contributory pension scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme
• Eye care scheme
• Enhanced Family leave and Pay

In addition we offer:

• Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
• Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
• Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

• All applications need to be completed online using our recruitment system (linked from our adverts).
• You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.

You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.

This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.

If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.

Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve thanks to the kindness and generosity of our supporters and volunteers.

As we prepare to celebrate our 135th anniversary, we're looking for an enthusiastic Volunteer Coordinator to help shape and grow our volunteer programme across our Solihull and Wolverhampton centres.

Volunteers are at the heart of everything we do. In this role, you'll recruit, support and inspire people who generously give their time to help dogs in our care. From welcoming new volunteers and coordinating training to building relationships with local organisations and supporting corporate volunteering days, you'll play a key role in creating a positive and rewarding volunteering experience.

Working closely with the Head of Income Generation, you'll lead the day-to-day delivery of our volunteer programme, helping to ensure our volunteers feel valued, supported and equipped to make a real difference.

About You

We're looking for someone with experience of coordinating or managing volunteers, who enjoys working with people and building lasting relationships.

You will be organised, confident in managing a varied workload and comfortable working across multiple sites. You will enjoy motivating others, bringing people together and finding practical solutions that help both volunteers and colleagues.

An excellent communicator, you will build relationships with a variety of stakeholders, whether you're welcoming a new volunteer, supporting an existing team member or developing partnerships with local organisations and businesses.

Most importantly, you'll understand the value that volunteers bring to Birmingham Dogs Home and be passionate about creating an environment where they feel appreciated and motivated to continue making a difference.

In return, we offer:

• Two weeks' free dog boarding
• 25% discount on veterinary treatment
• Free on-site parking
• Life assurance
• BHSF Health Plan
• Employee Assistance Programme
• Pension contribution
• Ongoing CPD and development opportunities

If you're looking for a role where you can make a genuine difference and help people change the lives of homeless dogs every day, we'd love to hear from you.

Programme Coordinator

The Race Equality Foundation has been awarded a transformative multi-year grant from The National Lottery Community Fund (TNLCF) as part of its Health Inequities: Structural Racism and Discrimination Partnership. The programme will establish three Anti-Racism Collaboratives (ARCs), each bringing together voluntary, community and social enterprise (VCSE) organisations, people with lived experience, health and care organisations, local authorities and other partners to tackle the structural causes of ethnic health inequities through co-production, evidence and collective action.

As Programme Coordinator, you will play a central role in enabling the successful delivery of this ambitious programme. Working closely with the Lead Changemaker, Changemakers and colleagues across the Foundation, you will ensure the programme has the systems, coordination and administrative support needed to deliver high-quality partnership working and meaningful co-production across the three ARCs. ​

This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities. You will coordinate meetings and events, maintain programme systems and records, support communications, and ensure partners and community members are well supported to participate in programme activities. By enabling the smooth day-to-day operation of the programme, you will help create the conditions for partners and communities to work together to tackle structural racism and reduce health inequities.

Person Specification​

Essential​

• An understanding of structural racism, health inequities and the Race Equality Foundation's commitment to anti-racist practice.​

• At least 12 months' experience in programme or project coordination, administration or a similar role.​

• Experience of maintaining records and managing information using spreadsheets, databases or other digital systems.​

• Experience of organising meetings, events or activities involving multiple stakeholders.​

• Experience of responding professionally to enquiries by email and telephone.​

• Strong IT skills, including Microsoft Office and Google Workspace.​

• Excellent organisational skills, with the ability to manage competing priorities and work accurately to deadlines.​

• Strong written and verbal communication skills.​

• Ability to build positive working relationships with colleagues, community organisations and external partners.​

• Ability to work independently while contributing effectively as part of a collaborative team.​

• A proactive approach to problem solving, with good attention to detail.​

• A commitment to equality, diversity and inclusion, and to supporting accessible and inclusive ways of working.​

Desirable​

• Experience of working in the health, voluntary, community and social enterprise (VCSE), or public sector.​

• Experience of supporting community engagement, co-production or partnership working.​

• Experience of supporting research projects, monitoring or evaluation activities.​

• Experience of maintaining website content or using content management systems such as WordPress.​

• Experience of using digital collaboration or project management tools such as Trello, Monday, Basecamp or similar platforms.​

• Experience of using design or communications software such as Canva.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.

We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.

You will work closely with health and social care professionals, Multi Disciplinary Teams, local partners and volunteers to connect people affected by MND with the information, services and support they need.

At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.

Key Responsibilities

• Lead, recruit, develop and support a team of Community Support Volunteers.
• Respond to enquiries and referrals, providing information and connecting people with appropriate support.
• Build effective relationships with health and social care professionals, hospices and local partners.
• Support volunteer groups and branches to understand and respond to local needs.
• Facilitate collaboration between volunteers, staff and external stakeholders.
• Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
• Work with regional colleagues to support awareness, fundraising and campaigning activities.
• Monitor activity, maintain accurate records and contribute to service development.
• Identify gaps in local support and contribute to improvements in services.
• Encourage effective communication and engagement across the volunteer network

About You

• Experience leading, managing or coordinating volunteers or volunteer-led services.
• Understanding of care and support services within the statutory, voluntary or private sectors.
• Knowledge of safeguarding, risk management and supporting people at risk of harm.
• Strong communication, relationship-building and presentation skills.
• Full driving licence and willingness to travel within the region
• Experience supporting people and assessing needs using a person-centred approach.
• Ability to build partnerships and influence a wide range of stakeholders.
• Commitment to equity, diversity and inclusion.
• Strong organisational skills and the ability to prioritise and make decisions independently.
• Good IT skills and confidence using a range of digital systems.

This is a home-based role with frequent travel across Bristol, Gloucestershire and Wiltshire and occasional travel outside the area to attend team meetings

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays (pro-rated for part-time employees)
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

JOB PURPOSE

To coordinate Dudley Lodge's impact reporting, fundraising support and business development activities across the organisation.

The postholder will support income generation by identifying funding opportunities, maintaining funding pipelines, coordinating fundraising activity, supporting funding applications and helping Dudley Lodge evidence and communicate the impact of its work to commissioners, funders, donors and stakeholders.

Working closely with the Head of Support Services, Head of Operations and Service Leads, the postholder will collect, collate and report impact and outcomes information, support fundraising and business development activities and contribute to the organisation's sustainability and growth.

Key Responsibilities

• Impact Reporting and Communications
• Fundraising and Income Generation
• Systems and Administration

Impact Reporting and Communications

• Coordinate systems for collecting, recording and reporting impact, outcomes and stakeholder feedback data across Dudley Lodge services.
• Work with Heads of Service and Service Leads to gather feedback, case studies, testimonials and other evidence of service delivery, outcomes and organisational impact.
• Coordinate feedback collection from service users, parents, family members, professionals, commissioners and stakeholders.
• Produce impact summaries, dashboards and data reports for internal and external audiences.
• Coordinate the development of Dudley Lodge's assessment and Support Services' annual impact reports.
• Support the development of systems to collect and report information relating to longer-term outcomes for families.
• Ensure impact information is accurate, accessible and available to support reporting, funding applications and service development activities.
• Support the preparation of commissioner updates, funder reports, stakeholder briefings and annual impact publications.
• Gather, collate and present information, data, case studies and outcomes to support organisational reporting and stakeholder communications.
• Prepare draft reports, updates and communications for review by Heads of Service and Service Leads.
• Coordinate the production and distribution of approved reports, updates and communications.
• Support the dissemination of impact reports, funding updates and organisational achievements.
• Maintain records of stakeholder communications, reporting requirements and submission deadlines.

Fundraising and Income Generation

• Support the organisation to achieve fundraising and income generation targets.
• Research and monitor trusts, foundations, corporate, statutory and tender opportunities, maintaining accurate records of prospective funders, deadlines and reporting requirements.
• Maintain an up-to-date funding pipeline and funding calendar.
• Gather and coordinate evidence, data and supporting information required for grant applications, tenders, expressions of interest and funding reports.
• Assist with the preparation and submission of funding applications and tender responses.
• Coordinate fundraising appeals and donor engagement activities.
• Draft and distribute appeal letters, donor updates and stewardship communications.
• Support funder reporting and grant monitoring requirements.
• Monitor emerging funding opportunities and sector developments and share opportunities with relevant managers.

Systems and Administration

• Maintain accurate fundraising, impact and stakeholder engagement records.
• Support the development and maintenance of databases and reporting systems.
• Coordinate surveys, consultations and feedback exercises.
• Produce regular reports to support management, governance and business development activities.
• Ensure information is recorded, stored and managed in accordance with GDPR and organisational policies.
• Identify opportunities to improve systems, processes and efficiency across impact data collection and reporting, fundraising and stakeholder reporting activities.
• Undertake any other duties appropriate to the grade and purpose of the role, as reasonably required by the Line Manager or to meet the needs of the organisation.

Title of post to which this job reports:

Head of Support Services

Special Conditions:

All staff are expected to work in a flexible way to cope with the needs, demands and requirements of the Centres. This may mean attending or working from either centres, Coventry, Birmingham.

Dudley Lodge operates a non-smoking policy for staff.

Observance of the Centre’s Equal Opportunities Policy will be required, and to work at all times in accordance with all the Centre’s policies and procedures.

Failure by a member of staff to report actual or suspected physical or sexual abuse of a child by another member of a staff or other person having contact with the child may constitute a disciplinary offence.

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

This exciting new role provides an opportunity to work within a Whole Family Recovery Service as a Recovery Coordinator for the Family Support and Safeguarding Team (FSST).

At Change Grow Live we believe that whole family-based approaches to substance misuse support and recovery have the potential to have a greater impact on reducing harms and increasing resilience for individuals, families, and communities. Therefore, providing support to families is a real priority for us to ensure that our services are truly person centred and family focussed.

With this role you’ll be working as part of Family Support and Safegurarding team within Gedling Children's Social Care. This is a fixed term contract until 31st March 2027

Working as part of the new multi-disciplinary safeguarding teams (FSST) alongside Children’s Services, Domestic Abuse services and Mental Health, the Recovery Coordinator will coordinate a package of support and care to the adult substance user, enabling them to improve safety and resilience, in relation to substance use and the associated safeguarding risks.

Where: Gedling

Full-Time Hours: 37.5 per week 

Contract: Fixed-Term contract that ends 31st March 2027

* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

About the role: 

• Working as part of a multi-disciplinary safeguarding team to provide appropriate co-ordination and interventions that help to reduce the impact of substance use. Types of interventions to include, engagement and assessment, time focussed whole family, group and 121 psychosocial based.

• Undertaking direct work with families and parents, utilising recognised evidence-based interventions that build resilience and enable positive changes to family functioning.

• Supporting the effective safeguarding of families through contribution to multi-agency plans, timely identification of risks, vulnerabilities and responding accordingly via appropriate assessment, safety planning and onward connection and referrals to the relevant services where required.

• To work closely with local Social Care Teams and other associated family support services

• To promote family members involvement to improve outcomes for children.

• To provide effective case co-ordination for all the family in support of the children’s Child Protection or Child in Need Plan.

• Active participation in agreed supervision and development meetings.

• Review ongoing care and support liaising closely with the full range of specialist workers across the multi-disciplinary team both within CGL Nottinghamshire and the Family Safeguarding Team 

About you: 

• Experience of working with families with complex problems in one or more of the following fields: social work; youth offending; substance misuse; probation; health; family work; education; youth and community
• Ability to manage behaviors of distress in a calm and professional manner
• Knowledge of current legislation surrounding young people, families and safeguarding practice. Eg - the Adfam and Think Family reports
• Sound working knowledge of Child Protection
• Sensitivity in working with complex and diverse cultural family issues
• Experience of working with families and individuals where children have a Child Protection or Child in Need Plan in place.
• Experience of delivering training and groupwork
• Sound working knowledge of the impact of hidden harm, honor based violence, child sexual exploitation and FGM

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.

The postholder must demonstrate a strong understanding of and commitment to best safeguarding practice.

This role will cover operational sites as required, including community locations and family homes.

This includes working with adults with a history of substance misuse.

Direct applications only we will not be engaging agencies for this vacancy.

 Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Interview Date

30/7/2026

Closing Date

22/7/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

This exciting new role provides an opportunity to work within a Whole Family Recovery Service as a Recovery Coordinator for the Family Support and Safeguarding Team (FSST).

At Change Grow Live we believe that whole family-based approaches to substance misuse support and recovery have the potential to have a greater impact on reducing harms and increasing resilience for individuals, families, and communities. Therefore, providing support to families is a real priority for us to ensure that our services are truly person centred and family focussed.

With this role you’ll be working as part of Family Support and Safegurarding team within Ashfield Children's Social Care. This is a fixed term contract until 31st March 2027

Working as part of the new multi-disciplinary safeguarding teams (FSST) alongside Children’s Services, Domestic Abuse services and Mental Health, the Recovery Coordinator will coordinate a package of support and care to the adult substance user, enabling them to improve safety and resilience, in relation to substance use and the associated safeguarding risks.

Where: Ashfield

Full-Time Hours: 37.5 per week 

Contract: Fixed-Term contract that ends 31st March 2027

* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

About the role: 

• Working as part of a multi-disciplinary safeguarding team to provide appropriate co-ordination and interventions that help to reduce the impact of substance use. Types of interventions to include, engagement and assessment, time focussed whole family, group and 121 psychosocial based.

• Undertaking direct work with families and parents, utilising recognised evidence-based interventions that build resilience and enable positive changes to family functioning.

• Supporting the effective safeguarding of families through contribution to multi-agency plans, timely identification of risks, vulnerabilities and responding accordingly via appropriate assessment, safety planning and onward connection and referrals to the relevant services where required.

• To work closely with local Social Care Teams and other associated family support services

• To promote family members involvement to improve outcomes for children.

• To provide effective case co-ordination for all the family in support of the children’s Child Protection or Child in Need Plan.

• Active participation in agreed supervision and development meetings.

• Review ongoing care and support liaising closely with the full range of specialist workers across the multi-disciplinary team both within CGL Nottinghamshire and the Family Safeguarding Team ,

About you: 

• Experience of working with families with complex problems in one or more of the following fields: social work; youth offending; substance misuse; probation; health; family work; education; youth and community
• Ability to manage behaviors of distress in a calm and professional manner
• Knowledge of current legislation surrounding young people, families and safeguarding practice. Eg - the Adfam and Think Family reports
• Sound working knowledge of Child Protection
• Sensitivity in working with complex and diverse cultural family issues
• Experience of working with families and individuals where children have a Child Protection or Child in Need Plan in place.
• Experience of delivering training and groupwork
• Sound working knowledge of the impact of hidden harm, honor based violence, child sexual exploitation and FGM

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 

Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.

The postholder must demonstrate a strong understanding of and commitment to best safeguarding practice.

This role will cover operational sites as required, including community locations and family homes.

This includes working with adults with a history of substance misuse.

As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role.

Direct applications only we will not be engaging agencies for this vacancy.

 Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

 Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Interview Date

30/7/2026

Closing Date

22/7/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work. 

The role is a key part of the wider Core Team.  

The role is ideally suited to individuals with an interest in the core running of a charitable organisation.   

Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.  

The role focuses on:

• Communications 
• Data Management and Reporting 
• Programme Administration

Communications 

• Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;  

• Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms; 

• Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;  

• Day to day social media, liaising with Programme leads for engaging content; 

• Monitor and ensure the website content is updated as needed; 

• Prepare Board report on Comms; 

• Be main contact for and oversee workstream with our Graphic Designer; 

• Write PR materials as needed; 

• Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar 

Data Management and Reporting 

• Coordinating reporting deadlines and ensuring they are met by staff; 

• All reports to be saved into report folder and SLT notified to sign off; 

• Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support; 

• Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports; 

• Attend quarterly Commissioner Meetings with colleagues. 

Programme Administration 

• Maintain and update contracts and grants master spreadsheet; 

• Preparing paperwork for new contracts and grants agreements; 

• Prepare and issue contract invoices using Xero accounting system; 

• Monitor payment schedule using Xero and update SLT; 

• Coordinate with accountants when contract invoicing is linked to monthly payroll; 

• Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding; 

• Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc; 

• Supporting SLT with preparation and submission of bid applications 

• Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy. 

Job Requirements 

Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision. 

Person Specification   

Educational achievements, Qualifications, Training and Knowledge:   

Essential   

• Degree or equivalent qualification  

Experience:  

Essential    

• Work experience as an Administrative Officer, Administrator, or similar role  

• Familiarity with data management procedures and principles  

• Experience using social media platforms and website CMS  

• Experience of using Microsoft products including Word, Excel, and Outlook    

Desirable   

• Experience using e-marketing software e.g., Mailchimp  

• Experience using data management and evaluation software 

• Experience of processing financial claims/transactions   

• Supporting managers to meet deadlines   

Job related aptitude and skills:  

• Ability to communicate effectively by telephone, in writing, by e-mail and in person   

• Strong organisational and communications skills  

• Methodical and organised approach to tasks, with an eye for detail   

• Ability to work calmly under pressure prioritising competing demands effectively   

• Initiative, flexibility, and ability to handle change   

• Ability to produce accurate summaries of meetings, events, and conversations   

• Ability to attend work regularly and on time   

• Good problem-solving skills   

• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time   

Personal qualities:   

• A problem solver who enjoys translating complex information into practical applications 

• Commitment to continuous personal development  

• Ability to work alone, as well as working co-operatively as a team member   

• Willingness to learn about new initiatives   

• Specialist knowledge related to the area of appointment   

Family Support and Group Coordinator  
Salary: £31,000 per annum, FTE
Hours: Part-time, 25 hours per week
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services 

Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling. 

To meet the increased demand for our services we are recruiting for an additional Family Support and Group Coordinator. 

About the role 

As Family Support and Group Coordinator, you will be responsible for:  

• Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion 
• Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times 
• Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers 
• Planning and running Home-Start Elmbridge group/s as required 
• Ensuring effective communication and working in partnership with other professionals 

We’re looking for someone with: 

• Proven experience of supporting parents and young children in a paid or voluntary capacity 
• A solid understanding of safeguarding practices and experience working with vulnerable families 
• Knowledge of current legislation and policies relating to children and families 
• Knowledge of other agencies providing services for children and families 
• Ability to supervise and manage volunteers and to work as part of a team 
• Excellent written and verbal communication skills and relationship building abilities 
• Excellent organisational and interpersonal skills 
• A commitment to the values and ethos of Home-Start 
• A clean driver’s licence and access to a car 
• Ability to work flexibly, occasional evening or weekend work 

What we offer: 

Home-Start Elmbridge is a supportive, family friendly employer. We offer: 

• Flexible working (within service need) 
• Generous annual leave 
• Pension contribution 
• Ongoing training and professional development 
• The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives 

This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy. 

Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. 

We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process. 

Schedule and Interview Process 

• Closing date: Friday 7th August 2026 
• Shortlisting: Candidates notified by Wednesday 12th August 2026 
• Formal interview: Tuesday 18th August at Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation) 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Permanent, Full-time (40 hours per week)

Hybrid - Whitechapel, London with hybrid working (2 days per week in office)

Closing date: 23:59pm, Sunday 26th July 2026

Interview date: 1st stage interviews online 4th and 6th August 2026 (2nd stage interviews in person 11th August 2026)

At B Lab UK, strong operations are not just about keeping things running smoothly – they are essential to enabling our mission and supporting a fast-growing movement for economic systems change. In this exciting role as Operations Coordinator in our Finance & Operations team, you’ll play a central role in helping colleagues across the organisation thrive.

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. The B Corp community is a global movement of businesses that provide leadership by demonstrating their commitment to people and planet. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. Over 2,700 of those businesses are in the UK. 

Purpose of the role:

From onboarding new starters and coordinating systems access, to improving internal processes and strengthening knowledge management, you’ll help create the operational foundations that allows our team to do their best work.

As operations coordinator

• You’ll bring excellent organisation and attention to detail.
• A collaborative mindset, alongside a proactive approach to solving problems and improving how things work.
• Just as importantly, you’ll share our belief in the role business can play in creating a future that benefits all people and the planet.

Please refer to the job description for full requirements for this role on our website.  

The kind of things we’re looking for…

• Excellent organisational management, multi-tasking and prioritising skills.
• Experience in administration, or use, of other software such as CRMs or project management tools.
• Excellent communication skills, both verbal and written, and able to adapt style to different audiences.
• Experience of explaining new processes and training users on basic systems
• Experience of cross-functional co-ordination.
• Experience of collecting and collating data and/or information.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

Visit our career site via the Apply Button to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know.