Communication director jobs in charing cross, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Research and Impact Lead
Contract type: Full time, 12 months maternity cover with the potential to extend
Salary: £46-£53,000 per year (depending on experience)
Location: Hybrid with a minimum of 8 office days per month in either our London or Leeds office. The post will require some UK travel for project work and events, particularly around the North of England
BookTrust is the UK’s largest children’s reading charity. Each year we reach over 1.4 million children and families across England, Wales and Northern Ireland. We work with every local authority, delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Our work is rooted in the belief that every child, especially those from low income or vulnerable family backgrounds, deserves the chance to enjoy reading and all the lifelong benefits it brings.
Job Summary
The Research and Impact Lead role brings scope for collaboration and creativity working closely with BookTrust colleagues, our partners and families, as part of a team of research and impact specialists. In this role we are looking for an experienced and motivated mixed methods researcher and evaluator, with excellent partnership, collaboration and communication skills. The role is likely to suit someone with experience of taking overall accountability for delivery of research and evaluation projects. We are seeking candidates with previous experience of place-based learning and evaluation or strong skills that would be transferable to this context, alongside a strong interest in developing expertise in place-based learning and evaluation.
We will provide excellent opportunities for the postholder to further develop their research, leadership and partnership skills in support of a fast changing, purpose driven national charity. We offer a flexible and supportive working environment and provide on-the-job learning and formal training.
Application
Please apply using the BookTrust Vacancies website, where you can attach a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides. Please also answer this question in your cover letter:
BookTrust is setting up a new place-based pilot to develop a sustainable, place-led model for support which seeks to deepen impact and reach families in greatest need within a particular community. What are some of the principles of good place-based learning and evaluation that BookTrust should incorporate into this work?
Please also attach one or two examples of research, evaluation or learning outputs (reports, presentations etc) you have produced and also specify if you are applying to be based from our Leeds of London office.
Closing date: 14th November
Interviews: Interviews will be in two stages - 1st stage interviews will be on w/c 24th November, via Teams
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
The client requests no contact from agencies or media sales.
About Strength & Stem
Strength & Stem is a charity and social enterprise that uses floristry to empower female modern slavery survivors. We want to see female survivors of modern slavery and human trafficking restored from their trauma, empowered for the future, and able to sustain a good quality of life. We achieve our vision by offering an evidence-based, holistic programme. It incorporates tailored skills training (including vocational floristry, prevocational and wellbeing skills training), work experience, mentorship, and a supportive community. We run a nine-month programme each year, as well as alumni events and social cafes. The skills and experiences survivors gain through our programme create a lasting difference for them and their families through economic independence, strengthened wellbeing and increased community.
Role summary
The Programme Coordinator plays a key operational role at the heart of Strength & Stem, ensuring the smooth delivery of our programmes and events. This includes coordinating a series of 12 weekly floristry and skills workshops, supporting the mentoring scheme, and organising independent events such as our annual graduation celebration, alumni gatherings and ad-hoc floristry workshops.
The role combines logistics, participant engagement, monitoring and evaluation, and communications across all areas of delivery. It is varied and dynamic — balancing hands-on support during programme delivery with significant behind-the-scenes coordination, administration and reporting.
It’s ideal for someone who enjoys managing details, keeping systems organised, and ensuring everything runs smoothly while contributing to meaningful impact for women rebuilding their lives after modern slavery.
Strength & Stem uses floristry to help female modern slavery survivors experience restoration and empowerment.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
The Job (in a nutshell)
Leading the Education partnerships team, responsibility for the development of all Educaiton customers and for maintaining the income generation and young people targets in line with the overall Trust strategy and annual requirements.
Who we’re looking for
A dynamic individual who is capable of balancing the mix of future vision with everyday demands.
This a senior management position which is responsible for the strategic direction and the leadership day to day operation of our extremely busy Education Team. The role requires you to be strategic but pragmatic, balancing the mission and purpose of The Trust with tactical day to day delivery of Sales support and partnership working across the organisation.
You will manage a team of up to ten direct reports, and will also need to build strong relationships across The Trust with fellow Senior Managers and Directors, and most specifically with our Centre Management teams, Fundraising and Marketing Teams. You will need to balance carefully the needs of our internal and external customers, allocating time and resources accordingly. Also, The Trust has a new strategic plan looking at growth of the number of young people we work with, including the recently launched Schools Adventure Programme.
Your experience
We would love you to have a strong background in Sales with proven effective results but also having commercial acumen and experience, with the ability to think and act strategically. You will have a minimum of three years experience of leading, managing and inspiring teams. A supportive approach to the development and coaching of the team is an essential element within this.
The ability to work confidently and flexibly across all Trust departments, supporting where required.
A solid knowledge of the Education Sector for both Scotland and England as well as proven relationship building skills, and enjoyment of working collaboratively across departments and at all levels through effective communication.
Working for the Trust requires a Flexible ‘can-do’ attitude to workload, able to multitask and re-prioritise projects at short notice.
Areas of repsponsibility
- Leadership and management of the Education Team, providing direction, challenge, support and development as appropriate. This will also involve coaching and supporting the team in their professional development, as well as in the management and execution of sales targets.
- Development and ownership of The Education Team’s annual revenue target, specifically looking at Charitable funding levels, volumes and occupancy levels across all centres.
- Ownership of and responsibility for all aspects of the Education sector, ensuring that all aspects of marketing, sales, customer service, delivery and finance are reviewed and implemented to a high standard with the overall objective of informing greater impact for the clients
- Working collaboratively with Early Careers Business Development and Summer Adventures to share ownership of the current capacity levels. Ensuring optimum fill and a responsible client mix.
- Building strong relationships internally and externally. Developing and supporting the Education Team with new initiatives and lead generation ideas.
- Supporting the centre operational teams to have clarity of the sector and a deeper awareness of the Education teams role and focus.
- Ownership of the Education cost centre budget, including the development of return on investment data wherever possible.
- Optimising the use of all internal CRM systems and associated reporting for management purposes.
- Contributing to the work of the wider senior leadership team as required, including attending and contributing to senior team discussions, acting as an ambassador for The Trust at events and conferences, supporting colleagues in other areas of The Trust’s work.
Location: Home-based. The role will include considerable travel across the UK.
Settling in period
There is a 3-month settling in period from contract start date.
The closing date is 21st November 2025 with first interviews taking place on 2nd December 2025.
To inspire young people to realise their potential through learning and adventure in the outdoors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People, Culture & Governance Officer
Full Time, Permanent
Salary: £32,623
Location: Farringdon, hybrid working, 1-2 days on-site
Would you like to work for a meaningful organisation amongst a team of diverse and dedicated colleagues collectively striving towards one greater goal? MLC Partners are delighted to be exclusively partnering with the charity Turn2us in their active search for a dedicated and experienced administration officer to work in the heart of the organisation, their People, Culture and Governance Team.
With their overarching mission to make financial security a basic right for everybody in the UK, there may not be a more crucial time for the pivotal work that Turn2us do every day. This opportunity to work with their HR team, supporting the Director of People, Culture & Governance and the wider team, is the perfect way to contribute to their great mission; ‘to change the system’.
Responsibilities will include, but not limited to;
- Providing comprehensive administration support to the Director of People, Culture & Governance, and the wider team;
- Provide diary management to the Director including scheduling appointments and meetings.
- Setup and track PCG leadership meetings.
- Ensure the Director has relevant papers in advance of scheduled meetings.
- Coordinate travel arrangements and logistics as required.
- Drafting correspondence, making telephone calls and attending meetings as requested by the Director.
- Coordinating, attending and taking minutes and tracking actions for OLT and Heads meetings as required.
- Following up on actions from meetings on behalf of the Director, ensuring that they are addressed by the appropriate people within agreed timescales.
- To provide administrative support in creating presentations and documents for Board meetings, Organisational Leadership Team meetings (OLT), and other key forums.
- Providing project management for People and Culture related activities, projects and meetings;
- Support project planning and implementation of People & Culture initiatives, such as staff engagement activities.
- Support the preparation of reports and maintain accurate project records.
- Provide administrative support for workshops, training sessions, and team events.
- Provide administrative and logistical support for the planning, coordination, and delivery of cross-organisational projects where agreed with the Director of People, Culture & Governance.
- Track project timelines, maintain action logs.
- Support collaboration across teams by scheduling project meetings and preparing supporting documentation.
- Supporting internal communications on behalf of the Director of People & Culture;
- Assist the Director with drafting internal communications, announcements, and updates for staff.
- Help coordinate staff engagement activities and feedback mechanisms to strengthen communication channels.
- Liaising with external providers supporting the organisations People and Culture governance work;
- Act as a point of contact for external providers and consultants working with the People & Culture and Governance directorate.
- Coordinate meetings, contracts, and service delivery arrangements.
- Ensure relevant documentation is filed and shared appropriately.
- Providing administrative support in creating presentations and documents for Board meetings, Organisational Leadership Team, Heads and other meetings and events.
- To support the directorate in its work with ensuring an inclusive and values driven organisation;
- Provide administrative support to the director on projects and initiatives that promote diversity, equity, inclusion and belonging.
- Help coordinate staff engagement activities aligned to the organisation’s values.
- Ensure meeting agendas, communications, and project materials reflect inclusive practice.
The ideal candidate will have demonstrable experience in a similar role, the ability to take concise and accurate minutes, to work under pressure to tight and competing deadlines whilst able to maintain excellent interpersonal skills to deal with people at all levels. In addition, an overarching passion for the charity’s values and ethos is key to your success in this role alongside an understanding of Equality, Diversity, Inclusion and Belonging and how it applies to the work of Turn2us.
Person Specification
Skills:
- Good oral and written communication skills.
- Good interpersonal skills: able to establish and maintain excellent working relationships with internal and external stakeholders.
- Ability to confidently engage with different people both virtually and in person.
- Ability to take concise, accurate and efficiently produced minutes of meetings.
- Ability to work under pressure, managing competing priorities, to deliver outputs in a timely and appropriate manner.
Experience:
- Some awareness of project management
- Administrative and diary management experience.
- Experience of organisation of meetings, travel arranging, diary management and email management.
How to Apply/Interview dates:
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Friday 14th November
1st stage interviews: w/c 17th November
2nd stage interviews (face-to-face): w/c 24th November
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:
- Wednesday 26th November - 12:00pm
- Wednesday 26th November - 6:00pm
- Friday 5th December - 12:00pm
- Friday 5th December - 6:00pm
Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.
About the role
We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.
Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.
Responsibilities
- Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
- Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
- Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
- Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
- Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.
This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.
Skills
- Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
- Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
- Have the capacity to influence effectively, both internally and externally.
- Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
- Excel in a fast-paced and varied work environment.
- Show a strong commitment to good governance and compliance.
- Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
- Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.
While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.
Benefits of working with Youth4Youth
- 28 days paid holiday, plus public holidays (pro-rata)
- Remote working, with flexibility allowed
- Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
- Defined contribution pension with a 6% employer contribution
- Access to a range of discounts via charity partner platforms
The hiring process
- Pre-application information sessions (Optional)
- Application Deadline: 19th December 2025
- First round interviews to be conducted in early January 2026
- Second round interview (including a presentation)
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Role: Chief Executive Officer
Reports to: Chair of the Board of Trustees
Salary: £60,000 p.a. (pro-rata)
Hours of work: 20 hours per week (Part-time, 0.5FTE)
Location: Remote, with travel required
Contract type: 1 year fixed term contract, with potential to become permanent
Note: Right to work in the UK is required to be able to apply for this position
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Ada!
We are excited to be recruiting, for the first time, a Head of Governance and Performance. This important new role is part of the College’s wider leadership team and is of vital performance in ensuring the effective, efficient performance of the organisation.
The right candidate will thrive in supporting the Board of Governors and College leadership team to work effectively by supporting them to ensure the accurate and efficient production and usage of all accountability reporting and communication throughout the organisation.
Working closely with the Chair of Governors, as the College’s Clerk (training to be provided if necessary) and reporting into the Director of Finance and Compliance, you will thrive on providing detailed organisation to teams and bringing energy to the important discipline and accountability required to ensure a high performing Board and leadership team. You do not need to be a qualified Clerk but must possess a high level of attention to detail, be willing to take initiative where needed and be comfortable working with, and when necessary providing challenge to, senior executives and Board Members.
You will have the opportunity to learn from a wide range of experienced professionals and understand what is really required to support an organisation to achieve consistently high performance. Ada is growing steadily and consistently and the opportunities for this role to grow and expand with the organisation are significant. If this excites you then please read on and apply as soon as possible.
Key Responsibilities and Accountabilities
As Clerk to the Board of Governors
Provide procedural, regulatory, and governance advice to the Board of Governors. Responsibilities include:
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provide administrative support to the governing body, for example: co-ordinating calendar of dates for governing body meetings and preparing agendas, taking notes at meetings for the preparation of minutes and ensuring that all decisions are recorded accurately and objectively, including timescales for actions
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Support the implementation and effective use of New Governance Software and lead the shift to using Generative AI for note taking at meetings. Update and maintain a database of Governance information, ensuring secure handling of confidential data and information in compliance with College Policy and the General Data Protection Regulations.
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support the development and performance of governors in their role, for example: updating them on changes in legislation and policy, informing them of appropriate training and helping them understand their duties
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offer advice to governors and the college on the correct governance procedures and how to improve governance
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Work with the CEO and Executive Leadership Team (ELT) to ensure a high level of governor engagement by ensuring an up-to-date calendar of opportunities, appropriate communications and effective tracking and gathering of feedback
As Governance and Performance Manager
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Support the College’s internal governance function, providing administrative support in scheduling meetings, preparing agendas and taking notes/minutes. Lead the shift to using Generative AI for note taking at meetings and in systems and Processes to improve efficiency.
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Work with the Executive Leadership Team and wider leadership team to co-ordinate regular strategy updates and report on progress against strategic goals and agreed KPIs.
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Input into, and support with the co-ordination of the College’s Wider Leadership Forum and All-Staff sessions.
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Update and Maintain the College’s Risk Register and Master Policy Schedule.
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Assist with co-ordinating internal audit reviews in accordance with approved internal audit plan.
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Receive and co-ordinate timely responses to Freedom of Information (FOI) requests.
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Be a collaborative, enthusiastic member of the College’s wider leadership team, working closely with Staff and Governors to help deliver our ambitious strategy.
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Undertaking other duties commensurate with the role as directed by the Chair or Director of Finance and Compliance.
Safeguarding
The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day.
Equal Opportunities
Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
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To provide and promote equality of opportunity in all areas of its work and activity;
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To recognise and develop the diversity of skills and talent within its current and potential community;
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To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
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To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.
Applicants with a Disability
Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR team.
Sponsorship
Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
How to Apply
Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.
Applications are reviewed on a rolling basis, should we find a suitable candidate, we reserve the right to close the advert earlier than advertised.
Closing date: Friday 14th November 2025
Good luck with your application!
our mission is to educate and empower the next generation of diverse digital talent.
About the role
You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops.
You will need some storage space available for Charity materials.
If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.
You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.
There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.
The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results.
Who we need?
You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.
A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.
The client requests no contact from agencies or media sales.
The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.
Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025
The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:
- Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
- Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
- Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
- Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
- Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
- Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.
Key Responsibilities:
CRM:
- Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
- Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
- Ensure the CRM provides an effective sales funnel and is an efficient sales process.
- Work with the Box Office Manager to set up on-sales for new productions and events.
- Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
- Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
- Work with the Marketing Manager to produce audience segmentation strategies.
- Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
- Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
- Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.
Sales, Insights and Data:
- Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
- Monitor ticket inventory and introduce strategies for managing ticket holds.
- Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
- Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
- Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
- Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
- Support other departments with data collection and analysis.
Other duties:
- Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
- Support the Marketing Manager with digital advertising.
- Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.
Person Specification
- Enthusiasm for theatre and the work of the Almeida.
- Significant experience of CRM and ticketing systems, ideally Tessitura.
- Digitally and technologically fluent, with understanding of relevant software and systems.
- Knowledge of in-depth ticketing data-analysis and reporting techniques.
- Highly numerate, with an interest in data and statistics.
- Experience of driving forward key audience development objectives.
- Strong attention to detail.
- A creative thinker, problem solver and confident decision maker.
- Excellent verbal and written communications skills.
- Ability and confidence in managing relationships with both internal and external stakeholders.
Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.
Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.
Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.
For a job description and details of how to apply please visit our website.
The client requests no contact from agencies or media sales.
Our Development Team
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people.
Purpose of the role
The Development Events Manager will be responsible for the planning, administration and delivery of all development events at the Donmar Warehouse, working alongside the Head of Trusts and Events and with support from the Events Administrator.
Who We Are Looking For
The successful candidate will have demonstrable experience of leading, managing and delivering events and strong project management skills. They will have excellent organisational and communication skills and the ability to proactively work on their own initiative as well as in a team, with very strong attention to detail. They will be used to working in a fast-paced environment and to leading multiple events simultaneously.
TERMS
Permanent, Full Time
Salary: £33,000 per annum
Working Hours: Due to the nature of the role you will be required to work some weekday evenings on a regular basis and very occasionally on the weekend. A TOIL system is in operation.
Applications Close at 10am on Monday 24 November
Round One Interviews: Week Commencing 1 December
Round Two Interviews: Week Commencing 8 December
We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background.
The client requests no contact from agencies or media sales.
The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.
Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).
Those applying for this post should have:
· Experience providing housing and welfare advice with a focus on clear, supportive communication
· Confidence in handling a busy and varied caseload, including complex casework
· Comfort working with people facing homelessness or housing difficulties
· A kind, non-judgmental, and person-centred approach
An application form, Job Description & Person Spec can be found on our website.
Closing date: 21/11/2025
Interview date: 09/12/2025
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Head of Research to lead our UK Research team.
Deadline: 5pm on Sunday 30th November
Location: Glasgow OR London
Salary: Starting at £52,166 rising to £58,687, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week)
Contract type: Permanent
This is an exciting new role with the UK’s leading public mental health charity. The Head of Research role is a fantastic opportunity to lead our UK research team to achieve social change. We are looking for research and management expertise, strategic thinking, operational delivery, and the ability to collaborate and communicate with a range of stakeholders including media, academics, policymakers and communities. You will be part of an outstanding leadership team committed to delivering change across the UK. The role will deliver our UK-wide research, reporting to the Director of Research & Lived Experience.
What does the role involve?
- Support the Director of Research & Lived Experience to develop and deliver a 5-year research strategy
- Lead our UK research team to deliver and commission studies and reviews to a high standard at pace
- Present research clearly and persuasively to media, governments, academics, funders and communities
What skills, knowledge and experience are we looking for?
- Excellent research skills, experience and credibility in health or social research
- Strategic thinker who can also effectively manage teams and projects
- Proven communication skills to different audiences
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Sunday 30th November and we are unable to accept late applications. Interviews are planned for week commencing 8th December.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
We are looking for a proactive, flexible team player to join our small team to make a big difference in the not-for-profit sector. If you have a passion for managing and improving day to day operational activities, as well as supporting some internal and external communications, enabling our team to focus on what they’re good at - challenging the arms trade and grand corruption - then we’d love to hear from you.
Company Overview
Shadow World Investigations is a not-for-profit organisation that investigates state capture, corporate wrongdoing and militarism, with a focus on the global arms trade. Our groundbreaking investigations highlight the blurred lines between business and state, and demonstrate how these sites of power operate above the law and in sole pursuit of furthering their own interests. We focus on building capacity and strengthening movements, and advocating for real, systemic change. Ultimately we aim to inform and empower the public to apply the necessary pressure needed to democratise and transform our political and economic systems.
THE JOB:
Key Responsibilities
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Handling day to day administrative tasks for our busy Executive Director including scheduling, diary management, travel, fielding and responding to enquiries, meeting minutes and follow up;
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External Partner Communications such as follow up with media partners, contributors or expert reviewers and more;
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Supporting Internal Communications and Ways of Working;
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Working with Director of Projects & Planning to ensure the smooth running of the office including IT, HR, Governance etc;
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Assisting with fundraising admin such as tracking deliverables, reporting requirements and deadlines.
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You may, from time to time, be asked by colleagues to take on different or additional duties that you can reasonably perform in line with your skills and experience.
Requirements
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At least 2 years of experience in a role that demonstrates the required skills
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Strong organisational and administrative skills
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High attention to detail and accuracy
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Good interpersonal skills and a team-player
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Proactive, eager to learn, and willing to take on varied tasks
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Professional, reliable, and solutions focused
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Comfortable working under pressure with multiple managers
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Ability to meet deadlines, monitor workflow and prioritise tasks
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Demonstrates initiative while respecting the boundaries of the role
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Discretion - the ability to work in confidence on sensitive matters
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Proficiency with Microsoft Excel, Google Workspace, Wordpress (desirable) and social media platforms
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Bachelor’s degree or equivalent professional experience
We don’t require you to be an expert on the arms trade or state capture to succeed in this role. We are looking for candidates who can demonstrate strong organisational, interpersonal skills and an interest in the practical running of a small but dedicated organisation. With this in mind, our ideal candidate for this role would also be committed to justice, and would share our perspective that the barriers we face in the pursuit of justice have systemic roots, and that to tackle them we need to democratise and transform our political and economic systems.
What We Offer
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Competitive salary and benefits including cycle-to-work scheme, 30 days annual leave and office closure between Christmas and New Year
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Opportunities for development including mentorship and training
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Supportive and inclusive work environment
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Hybrid position with flexible working hours, being in central London office expected 2 days a week. Occasional evenings, weekends and travel with generous time off in lieu offered
We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.
This is an exciting time to join an expanding social media team. The successful candidate will be working across two charity brands, Rethink Mental Illness and its partner charity Mental Health UK.
This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!
Position: Digital Content Creator
Location: Agile (required to work from the London office a minimum of 2 days a week)
Hours: Full time, 35 hours per week (flexible working available)
Salary: £30,880 (£33,880 inclusive of London Allowance)
Contract: Permanent
The Role
The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities.
A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.
You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.
Main duties include:
- Creating shortform video content
- Project manage the production of video content for social media campaigns
- Ensure that the charity showcases its advice, information, programmes and services through shortform content.
- Champion and promote the brands, including their tone of voice, in our creative content.
- Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
- Analyse the performance of video content
- Help the team keep up with social media trends, spotting opportunities
About You
A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.
You will also have experience of:
- Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
- Being a brand guardian and supporting others to use brand and tone of voice guidelines.
- Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.
About the Organisation
Rethink Mental Illness is the leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”
Mental Health UK, Rethink Mental Illness’ charity partner, challenges the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.
In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.
You will also receive:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Commercial Financial Accountant
Are you an experienced financial professional? Pilgrims' Friend Society is expanding, and we need a Commercial Financial Accountant to work across the organisation with a Commercial mindset while aiming to achieve charitable impact. Reporting to the Financial Controller, the Commercial Financial Accountant will be responsible for managing and completing relevant projects.
Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them.
The group operates on 20 sites with over 700 staff and an annual income of c.£20m.
Responsibilities:
- Growth and renewal plans
- Organisation Governance which will involve Company and Charity governance including projects that simplify the group structure
- Pilgrims' Friend Society Loans – covenant reporting and management
- System improvement projects
- Assist Director of Finance with banking relationships, including defining and implementing investment and reserves policies
- Responsibility for internal audit and controls within the Finance team
- Maintain a good working relationship with relevant Care Home and Housing Scheme Managers.
- Carry out any other duties reasonably required to ensure the smooth operation of the Society’s business.
For more details please take a look at the Job Description
About you:
- Minimum of 5 years experience working in a finance team;
- Finance qualification (ACA/CIMA/ACCA, etc)
- Advanced Excel skills
- Charity accounting and governance knowledge (Charity SORP, etc) (beneficial but not essential)
- Experience with Sage 200 (desirable but not essential);
- Strong verbal and written communication skills.
- Able to work in a cohesive team.
- Ability to work flexibly and to take initiative
- *Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).
Hours:
Full time contract, working 35 hours a week Monday to Friday.
Hybrid working 2 days in the office 3 days at home
Benefits:
- Hybrid working
- Flexible working hours
- 5 Weeks' paid holiday per year, as well as bank and public holidays
- Life assurance scheme
- Medicash
- Perkbox – including an Employee assistance programme.
- Longstanding service rewards
- Birthday rewards
- Social events
- Pension scheme
The client requests no contact from agencies or media sales.