Communication manager jobs in east london, greater london

About the role

Fundraising plays an important role in the sustainability of The Brilliant Club, and this is only set to grow in our next strategy. The Fundraising Officer will be responsible for building relationships and creating excellent experiences for a portfolio of supporters and prospective supporters, to help us over raise over £1.4 million each year.

Supporters will be mainly Trusts & Foundations, but also some corporates and individuals. The role will include writing applications for funding, renewing existing partnerships and writing compelling funding reports. The Fundraising Officer will also be responsible for tracking the charity’s fundraising using our databases and CRM system, and for our ambassador programme.

The successful candidate will have experience working as part of a fundraising team, or have transferable skills from a similar external-facing role. They will have a proven ability to confidently build relationships with external stakeholders and have excellent written communication skills. Attention to detail, strong organisational skills and experience using a CRM system are also key qualities for this role.

While this role can be based at either our Leeds or London office, we expect some travel will be required (mainly to London) for events and to attend in-person meetings with colleagues and funders. The role will report into the Head of Fundraising.

About you

The role will best suit someone who

• Has experience working in a fundraising team or comparable transferable skills
• Has experience building relationships with external stakeholders in a professional setting
• Has strong writing skills and is able to write compelling funding applications and reports
• Has a keen eye for detail
• Is able to work with data and budgets
• Is able to adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
• Has a demonstrable passion for furthering The Brilliant Club’s mission

We are seeking a dynamic Director of Professional Activities to lead Education and Conferences & Events portfolios – the organisation’s primary revenue streams and most visible platforms for impact.

Remote | Full-time | Global impact

Salary: £58,000

In this newly created senior leadership position, you will reshape the education department, develop innovative learning products, and oversee the delivery of large-scale international conferences (4,000+ delegates). As a key member of the Senior Leadership Team, you will ensure programmes are strategically aligned, financially sustainable, and operationally excellent.

Key Responsibilities

• Lead education and event strategy, innovation, and delivery
• Develop new professional learning offerings (e.g. micro-credentials, global training)
• Oversee major conferences, hybrid/virtual events, and delegate engagement
• Manage budgets, drive revenue growth, and mitigate risk
• Mentor and develop senior staff, building a high-performing team
• Represent the organization internationally and build strategic partnerships

About You

• Senior leadership experience in education, events, or membership organizations
• Proven ability to deliver large-scale programmes and conferences
• Strong commercial and financial management skills
• Innovative, strategic thinker with excellent communication skills
• Global mindset and willingness to travel

This is a rare opportunity to make a tangible impact on a global stage, shaping education and events that influence thousands of professionals worldwide. You will join a mission-driven organisation committed to advancing knowledge, building capacity, and supporting professional development across borders.

A global outlook and willingness to travel internationally (as required) are essential.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Ivy Rock Partners is proud to be supporting a prestigious and values-led public sector organisation in the search for a Junior Finance Business Partner. This opportunity is to cover an initial 12-month maternity leave and offers the chance to play a vital role in a forward-thinking, socially impactful environment.

You’ll be joining a progressive finance team that prioritises insight, collaboration, and service excellence, helping to build financial capacity and transparency across the organisation.

Why This Role?

This role is perfect for a finance professional who thrives on building strong partnerships and supporting evidence-based decision-making. It’s more than number crunching, it’s about adding value, influencing change, and supporting an organisation that champions inclusion, sustainability, and cultural impact.

Key Responsibilities:

• Deliver financial reporting, budgeting, and forecasting support to key stakeholders.
• Build strong working relationships with non-finance teams to improve financial understanding.
• Provide tailored training and guidance to budget managers on finance processes and tools.
• Analyse and explain key financial variances, trends, and cost drivers.
• Ensure staffing decisions (e.g. new hires, contract changes) are aligned with budgets and policies.
• Maintain accurate coding structures and workflows in the finance systems.
• Collaborate with Finance Business Partners and senior stakeholders to support strategic planning and financial sustainability.

What we are looking for:

• Actively studying or part-qualified accountant (e.g. CIMA, ACCA, ACA) or equivalent experience.
• Proficient in Excel and confident working with finance systems (Agresso experience is a bonus).
• Strong understanding of budgeting, forecasting, and monthly reporting.
• Excellent communication skills, especially in translating financial information for non-finance audiences.
• Ability to work independently, take initiative, and manage priorities.
• A team player who’s aligned with values around equity, inclusion, and continuous improvement.

What’s on Offer:

• Generous pension and holiday benefits (30 days on annual leave not including bank holidays)
• Supportive and inclusive team culture
• Opportunity to work for a mission-led, high-profile public institution

How to Apply

To apply, or for a confidential discussion, please contact Megan Hunter.

Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.

About Us

CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.

Role Overview

The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.

A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.

Key Responsibilities

· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.

· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.

· Raise the profile of CAPs in the North East of England and ensure that their impact is recognised by key stakeholders.

Specific duties to include the following:

o Represent CAP at all operational meetings.

o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.

o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.

o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.

o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.

o Produce a monthly progress report on all schemes and pipeline activity.

o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).

o Assist with event planning and profile-raising opportunities such as MP visits to CAP projects.

Skills, attributes and experience

• Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, police, retailers and licensing.
• Excellent organisational and sound project management skills.
• Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
• Act as an ambassador for CAP at meetings and events including parliamentary events.
• Excellent presentation and all-round communication skills.
• Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.

Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 3 days of consultancy per week. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.

At Ambitious about Autism we're currently looking for a Senior Prospect Researcher to join our team.

You will be critical in strategically driving our growth, improving practices and increasing efficiency, through guiding and supporting colleagues across the fundraising department. You will work particularly closely with the Major Donor, Trusts and Foundations and Corporate Teams to help grow pipelines and bring to the forefront the most exciting opportunities.

You'll develop processes and tools relating to prospect research, such as pipeline management and prospect propensity evaluations. You'll also lead regular pipeline review meetings to support, guide and motivate fundraisers to drive movement through pipelines.

We are looking for someone who has:

• Proven experience of identifying and qualifying potential new major donors, trusts, senior volunteers and corporates, resulting in further income for the organisation
• Proven experience in communicating effectively and presenting data, information, trends and recommendations effectively with a wide range of audiences
• Experience of forming, maintaining and growing working relationships and ability to influence and persuade
• An understanding of trends and developments across the high value fundraising sector, as well as prospect research

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About The Role

At the Royal British Legion, we believe every supporter deserves to feel truly valued. As our Supporter Development Coordinator, you’ll play a key role in strengthening the bonds between our charity and those who give their time, money, and voice to our cause. Working closely with your manager, you’ll help bring our stewardship strategy to life, creating thoughtful campaigns and experiences that show our supporters just how much they mean to us.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This is a role for someone who loves email marketing and creativity. This role has a focus on building impactful emails (at RBL we use email platform Dotdigital) and is perfect for someone with an interest in analysing and continuously improving our communications to supporters. There is also plenty of variety within this role. One day you might be helping shape a powerful email or direct mail campaign, the next you could be supporting an event that brings our supporters closer to the impact of their generosity. You’ll be involved at every stage, from planning and budgeting to delivery and analysis, making sure everything we do is meaningful, impactful, and aligned with our values.

Collaboration will be at the heart of your work. You’ll partner with colleagues across fundraising, marketing, supporter care and beyond, ensuring every message and interaction feels personal, consistent, and inspiring. Whether it’s building relationships with suppliers, supporting with creative content, or making sure campaigns run smoothly and compliantly, you’ll have the chance to really make your mark in a team that values fresh ideas and attention to detail.

If you’re someone who enjoys working with people, has a flair for communication, and takes pride in making others feel valued, this could be the perfect opportunity. You don’t need to tick every box on the list of requirements, what matters most is your enthusiasm, your willingness to learn, and your passion for making a difference. Together, we’ll ensure that every supporter feels appreciated and inspired to continue standing with us.

You will be contracted to our London hub with a minimum expectation of three days per week for the first 6 months then two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 29th September 2025
Interview Date:  W/C 6th October 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are seeking experienced, passionate candidates to join an exciting new project working within a Family Hub setting. These roles will work closely with women and families providing coaching support to improve wellbeing throughout the perinatal period, and establish good foundations for family health moving forward. This role will work as part of a team from Mind In Enfield and Barnet, and alongside other statutory and non statutory services within Family Hubs across the Borough of Enfield. 

• Are you a young woman aged 18 to 25 and interested in developing your professional and office-based skills? 

• Do you have lived experience of being affected by criminal exploitation & violence which is typically associated with ‘gangs’ and county lines?

• Do you want to work alongside other women for 12 months in an organisation that focuses specifically on making things better for girls and young women affected by criminal exploitation and violence? 

• Are you interested in work-based experience to evidence on your CV and in support of you moving into future work opportunities? 

• Do you have lived experience related to Abianda's work and find that you are facing barriers to employment and education opportunities?

If yes, then you might like to consider applying for Abianda’s internship programme.

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.

This entry-level role is open to 18-25-year-old young women* who have been affected by criminal exploitation and violence. These experiences could be direct or indirect through relationships or areas and places lived or spent time in. You may also be a young woman who has had experience with statutory systems such as criminal justice, policing, social services or the care system where some of your experiences may be related to what is typically known as ‘criminal exploitation and violence’.

*We welcome non-binary people if they feel that they have lived experience that aligns with that of women and girls.​

Details of the role:

• Working 3 or 4 days a week for 12 months on a fixed-term contract

• Salary: £15,124.20 per annum (paid monthly), 21 hours a week (0.6 full-time equivalent) Monday to Friday business hours, negotiable start and end times

• Hybrid working, based in the Abianda office, Screenworks, Highbury Fields, N5 and some working from home

• Line managed by Sam, Abianda’s Head of Operations

• You will be provided with a laptop and phone to work from

The job description is attached. You can read more about how to apply at abianda[dot]com/internship-application

Are you a senior charity leader who’s driven to make a real difference in the lives of children and families across the UK?

As the CEO of School-Home Support (SHS), you'll lead a mission-driven organisation that has been dedicated to transforming young people's lives for over 40 years, ensuring they return to school and thrive.

About the OrganisationSchool-Home Support (SHS) tackles the fundamental issues leading to poor school attendance and disengagement. These challenges range from poverty and domestic abuse to housing insecurity and parental mental health issues, all of which have been exacerbated by the pandemic and the most severe cost of living crisis in decades. SHS practitioners work directly with children, families, and schools to break the cycles of disadvantage.

Mission: Every child in school, ready to learn - whatever it takes.

Why Apply?

This is a rare opportunity to lead a respected education charity at a time when its work has never been more vital.
As CEO, you’ll be the strategic force behind SHS’s growth, innovation, and impact. You’ll shape the future of a mission-driven organisation and make a lasting difference in the lives of children and families.

What You’ll Be Doing

• Driving strategic innovation and sustainable growth
• Leading a talented team and fostering a culture of collaboration and high performance
• Overseeing fundraising, revenue generation, and stakeholder engagement
• Representing SHS in public forums and advocating for its mission
• Ensuring financial sustainability and operational excellence
• Collaborating with the Board of Trustees to deliver on SHS’s strategic objectives

About You

You’re an experienced and inspiring leader from the charity, education, or public sector and bring:

• Proven senior charity leadership experience is essential. While direct experience in education, family support, or youth services would be advantageous, it is not essential.
• Strategic thinking with innovation and change management skills with a track record enabling growth and development
• Success in fundraising, including traditional fundraising, developing sustainable earned income streams and diversifying funding sources
• Excellent communication and advocacy abilities
• A deep commitment to equity, inclusion, and SHS’s mission
• You’ll have a commercial mindset, be proactive, resilient and ready to lead with purpose.

Role Details

• Location: London (Hybrid working available)
• Salary: £75,357 - £79,568 per annum
• Contract: Full-time, Permanent
• Reporting to: Chair of the Board of Trustees
• Pension, Life Assurance, Employee Assistance Programme.

If you’re passionate about getting young people back into school and thriving this role is for you! 

How to Apply

TPP are working as sole agency to School Home Support.

Please submit your CV and a cover letter outlining your interest and suitability for the role. We also have a candidate pack to send you. 

For further details or a confidential conversation, please get in touch with one of TPP’s consultants - Matt, Sema or Lisa.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.

The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+. 

This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.

Key Responsibilities:

· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.

· Engage marginalised communities to improve access to mental health services and reduce stigma.

· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.

· Deliver culturally appropriate engagement and awareness activities in partnership with local services.

· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.

· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.

· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.

About You:

· Experience in mental health, crisis intervention, or community outreach.

· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.

· Ability to provide trauma-informed, person-centred support.

· Excellent communication and partnership-building skills.

· Passion for reducing mental health stigma and improving access to support.

Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

War Child’s mission is to reach, protect, educate, and stand up for the rights of every child living in conflict zones. They want a world that is safer for children to live in. At the moment, 1 in 5 children are living in or fleeing from conflict – that number is too high, and War Child wants to change it.

War Child is known for bold fundraising, innovative campaigns, and a culture of creativity. Their ambassadors, high-profile supporters, and superbly connected networks among investors and philanthropists give them a unique platform to engage influential donors. With a reputation for high-profile events and strong stewardship, they are now investing in a dedicated Head of Principal Giving to take this work to the next level.

Reporting into the Director of Philanthropy and Partner Engagement, you will build and lead a bold, high-impact strategy focused on cultivating deep, long-term partnerships with influential philanthropists. Working closely with senior leadership, you will be central to unlocking significant funding opportunities that align donor values with the lasting change we deliver for children living through conflict.

If you are motivated by the chance to unlock transformational support for children affected by war, this is a rare opportunity to establish and lead a new programme with the full backing of War Child’s leadership, networks, and global influence.

As Head of Principal Gifts, you will:

• Lead the development of a high-impact Principal Giving programme
• Build deep partnerships with philanthropists capable of making transformational gifts of £500k+
• Operate at the highest levels across War Child UK (WCUK) and our global alliance, engaging CEOs, trustees, ambassadors, and programme leaders to connect donor values with War Child’s most urgent priorities
• Shape major funding propositions rooted in WCUK’s ten-year strategy, inspiring exceptional support for their mission
• Benefit from strong internal backing, and new dedicated prospect research that will strengthen your pipeline and give you the insight to target opportunities with confidence
• Leverage existing pipelines of prospects and introductions, deepening relationships and converting warm networks into lasting partnerships
• Partner with the Heads of Philanthropy and Trusts & Foundations, programme directors, ambassadors, and trustees to deliver donor engagement at the highest level

Ideal skills and experience: 

• A track record of securing gifts of £250k+ from UHNWIs
• Sophisticated relationship management skills, with the confidence and credibility to operate alongside CEOs, trustees, programme directors, ambassadors, and family offices
• Experience shaping ambitious, values-driven cases for support and stewarding long-term philanthropic partnerships
• Strategic insight, entrepreneurial drive, and the ability to build a new programme from the ground up
• A collaborative approach, able to work closely with colleagues in philanthropy, trusts and foundations, and partnerships
• Strong advisory skills, able to support and guide fundraisers across the organisation on managing principal-level partnerships
• Well versed in developing and assessing different financial models to structure transformational giving opportunities
• Ideally, a broad understanding of international philanthropy and donor motivations, with the ability to connect global priorities to transformational giving opportunities.

Employee benefits

Benefits include: 

• Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours
• Annual leave – 28 days per year (full-time), plus UK bank holidays
• Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
• Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
• Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
• Range of flexible benefits such a Cycle to Work scheme and season ticket loans

Business Analyst - Finance Systems Replacement
Reference: SEP20250742
Location: Flexible in England. This role will be primarily home based but with regular travel (at least fortnightly) to RSPB HQ at The Lodge, Sandy, Bedfordshire, SG19 2DL. We anticipate that the successful applicant will be based within one hour's travel time from The Lodge
Contract: Fixed-Term, 18 months
Hours: Full-time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

The RSPB is seeking a Business Analyst to support the Finance Systems Replacement project, a Board priority and a major digital change project. The Finance Systems Replacement project seeks to replace several systems that are over 20 years old.

The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. We bring people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. As an RSPB employee, you will be helping to save nature every time you come to work. There’s never been a more important time to protect our wildlife and wild places.

This role will ensure that Finance requirements are translated and configured correctly in our new finance system. You will work closely with our Transactional Accounting, Financial Accounting and Finance Business Partner Teams to gather requirements and understand current ways of working. Through Technical Workshops with our new provider, you will assist in translating requirements and documenting our new ways of working. You will assist in capturing requirements for the data migration and ensuring accuracy of the data migrated.

To capture these requirements and work effectively with the Finance and DT Teams regular travel will be required to The Lodge. This will be initially fortnightly on Thursdays but may increase based on workshop deliverables. The role will be mainly home based with regular Teams catch-ups with the wider Project Team.

You will help teams to:

• Analyse and understand the business processes, problems or opportunities.
• Undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology.
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures.
• Identify and elaborate user and business needs to enable effective design, development and testing of services and business change.
• Make decisions related to prioritisation and minimum viable product by using analysis led insights.
• Ensure new products and services meet business and user needs, and are aligned with organisational goals as well as liaising with the technical and non- technical teams within the business.
• Understand any business and policy constraints that need to be considered, and assess the implications.

Essential skills, knowledge and experience:

• Competent IT user (e.g. MS packages, Outlook etc).
• Attention to detail and ability to understand accounting systems.
• An ability to produce clear written communications and good interpersonal skills.
• An ability to persuade and influence a wide range of people, both internally and externally.
• Excellent problem solving skills and ability to find creative solutions.
• Able to work under pressure and adapt to changing circumstances.
• Experience of working to a standard project management approach (eg RSPB Project Management Framework, Prince II).
• Experience of analysing complex business processes and recommendation of areas of improvement.
• Good workshop/meetings facilitations skills as well as experience in requirements gathering, analysis and documentation.
• Experience of providing effective support and assistance to project team as well as to testers, by helping in developing test scripts and help in preparing and conducting UAT.

Desirable skills, knowledge and experience:

• Experience of working with external stakeholders such as agencies and contractors.
• Demonstrable experience of developing and working in hybrid teams to achieve shared outcomes.
• Experience of delivering complex projects.
• Part qualified Accountant - CIMA, ACCA, or at least 5 years' experience in an Assistant Accountant Role.
• Experience of acting as a liaison between the business and technical areas during the design and development phases to ensure requirements are understood by all and all risks mitigated appropriately.
• Demonstration of good knowledge of usability methodology and framework for system development and a good understanding of the full software development lifecycle (SDLC).

Closing date: 23:59, Fri, 26th Sep 2025

We are looking to conduct interviews for this position from 1 October 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

No agencies please.

Ref 7160

Save the Children UK has an exciting opportunity for a collaborative and tech-savvy professional with strong systems and operational experience to join us as our Retail Systems & Operations Executive on a 9 months fixed term contract. In this critical role, you will help ensure the smooth running of retail technology systems across our shop network and support impactful projects that enable us to grow and modernise our retail offer.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Retail Systems & Operations Executive, you will be the operational lead for our retail technology systems (including our EPOS system), overseeing supplier relationships, supporting store teams, and ensuring systems run efficiently across the shop network. You will also provide key support on operational processes, training, compliance, and technology-related projects as we continue to modernise our retail offer. Your role will ensure that our systems and processes empower shop teams and deliver excellent value for the charity.

In this role, you will: 

• Oversee and administer the Electronic Point of Sale (EPOS) and retail systems across all shops.
• Manage relationships with key technology providers, ensuring service levels are met and issues are resolved efficiently.
• Lead retail system elements of shop openings, closures, refits, and maintenance projects.
• Collaborate with internal teams to gather feedback and deliver improvements to systems and processes.
• Provide training and create guidance resources to support system users across the retail network.
• Ensure compliance with data protection, safeguarding, and organisational technology standards.
• Monitor system performance and budget, and contribute to annual technology planning and business cases.
• Support technology change projects and ensure effective implementation across the retail estate.
• Lead day-to-day improvements in retail operations and support the central operations team.
• Manage the Retail Support Line and inbox, ensuring timely responses and quality service.
• Visit shops regularly to gather feedback, assess systems performance, and build strong relationships.
• Contribute to a positive safeguarding culture and promote best practices across the team.

About you

To be successful, it is important that you have:

• In-depth understanding of retail systems and technologies, particularly across multi-site operations.
• Strong knowledge and experience using Microsoft Office applications.
• Experience supporting complex projects, including systems integrations and supplier transitions.
• A proactive, problem-solving mindset with a ‘can do' attitude and willingness to improve processes.
• Excellent organisational skills and a systematic, detail-oriented approach to work.
• Strong written and verbal communication skills, able to explain complex issues clearly.
• Proven ability to manage multiple tasks and deadlines in a fast-paced environment.
• Ability to collaborate effectively across teams and build strong working relationships.
• Confidence working with a range of stakeholders and negotiating effectively when needed.
• Passion for supporting others and embodying the Save the Children retail ethos.
• Experience working with or supporting volunteers in a professional or voluntary capacity.
• Understanding of contract and supplier relationship management.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Friday 26th September 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, South West London and Middlesex.

Here at Princess Alice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We’re small enough for you to see the impact your skills have, and big enough to support you with training, experience and opportunities.

The secret to our CQC ‘Outstanding’ rating is simple. We care for our carers. 

About the Hospice at Home team:
Our Hospice at Home service brings the skills and expertise of our highly trained and dedicated specialist team directly into our patient’s homes. This allows patients, their families, and carers access to the vital support they need at home, at a time when it really matters.

About the role:
We are looking for an experienced and versatile Specialist Nurse / Practitioner with excellent communication and interpersonal skills, to join our Hospice at Home team.

You will work closely with the Clinical Nurse Specialists to support specific developments within the team aimed at ensuring more people achieve their preferred place of care.

You should have a relevant degree or diploma or be in the process of undertaking one.  Palliative care or oncology experience is essential.  Experience in caring for patients who are terminally ill is essential.

About you:
You will be motivated, a flexible thinker, and able to adapt to new ways of providing care to reach more patients within the community. You’ll have excellent communication skills and enjoy working alongside a multidisciplinary team to assess the needs of patients, families, and carers. 

If you are enthusiastic, personable and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you! 

As well as joining a caring organisation where you will be able to make a difference for our patients and their families, some of our employee benefits include: 

• 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time) 
• educational and professional development opportunities (we have an on-site Education Team) 
• monthly group reflections via Schwartz Rounds sessions 
• free on-site parking 
• tranquil Hospice grounds 
• clinical supervision (regular and we ensure its protected time) 
• an annual development day - protected time for you and your learning 
• subsidised meals at our on-site restaurant  
• Employee Assistance Programme 
• access to the Blue Light Card discount scheme 
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. 

How to apply: 

Applications will be reviewed as they are received, and interviews may arranged in advance of the publicised interview date. 

Please note this vacancy may be closed early if the position is filled before the advertised closing date.

For further information please contact the People Services Team.  

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.