Communications And Marketing Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The successful candidate will be a full-time, permanent member of the International Fundraising and Marketing team and will be based in Mai Khao, Phuket, Thailand. This role reports directly to the International Chief Executive Officer.
Job Summary
- Serve as an integral member of Soi Dog’s Senior Leadership Team, actively participating in leadership duties, and contributing to the charity’s strategic and budget planning.
- Lead the creation, implementation, and management of the strategy and associated plans for International Fundraising, Marketing, and Communications, including active day-to-day involvement in all activity.
- Manage and lead the International Fundraising and Marketing teams, ensuring they meet predefined objectives and targets.
Duties and Responsibilities
Provides leadership for all international fundraising, marketing and communications strategy and plans by:
Planning and Management:
- Provide strong leadership and direct line management to the International Fundraising and Marketing team to sustain, develop and grow fundraising, marketing and other initiatives to maximise income and build engagement and brand loyalty from new and existing supporters.
- Develop and manage the Fundraising, Marketing and Communications strategy and associated plans to meet ambitious targets.
- Prepare and present reports on progress, income and expenditure to the International CEO and the International Board.
- Be aware of current legislations, technologies and trends that will benefit the charity.
- Close monitoring of international fundraising income across all sources, and managing the international fundraising and marketing departmental budgets.
- Procure and manage external suppliers and third parties.
- Ongoing risk management and mitigation, escalating risks to the International CEO where appropriate.
Brand and Marketing:
- Develop and lead on the marketing and communications strategies to expand Soi Dog’s reach and increase global awareness and engagement amongst our target audiences with a multi-channel approach.
- Ensure consistency in messaging and brand across all content including social media, digital and press releases.
- Continue to develop the strategy to proactively secure international press and PR opportunities to build brand awareness.
- Co-ordinate an integrated cross-departmental approach with Visual Creative Director and other teams including, Adoptions, Thai Fundraising and external contractors.
Fundraising:
- Lead the development of strategic plans and initiatives, in collaboration with the Senior Management Team and colleagues, to generate additional revenue streams, and grow existing, for the charity.
- Continuously review and seek new major giving opportunities across philanthropy, Trusts and Foundations and corporate partnerships.
- Ensure the team submits robust and timely applications for grants, and provide excellent ongoing stewardship including thanking and impact reports.
- Execute innovative and creative targeted digital fundraising campaigns across various social media platforms to drive donations.
- Oversee all fundraising activity and be the point of sign off for all communications and outgoing campaigns.
- Cultivate existing relationships with long-standing supporters to maintain stability in regular giving.
- Expand networks and maintaining regular communication with philanthropists, major gift donors, and prospects to establish strong relationships and negotiate ongoing opportunities for support and partnerships.
- Manage relationships with external agencies and contractors to optimise return on investment.
- Ensure accurate and timely income projections and reports, fostering a culture of performance and ambition.
- Keep up to date and comply with current Fundraising legislation and standards of each country and/or regions.
Skills and Requirements
- Proven experience in a senior fundraising and marketing role, with a track record of meeting substantial targets and managing multi-million-dollar income and expenditure budgets.
- Outstanding and demonstrable track record of developing and successfully implementing fundraising strategies across a broad range of income streams.
- Excellent understanding and working knowledge of marketing and communication strategy and implementation.
- Substantial experience of developing individual giving and philanthropy programmes, specifically through digital channels, to drive growth, engagement and long-term value.
- Extensive networking and relationship-building skills.
- Strategic, proactive and ambitious thinker with the ability to motivate and inspire teams, lead on initiatives and engage and build loyalty with stakeholders and supporters.
- Experience in managing change at a strategic and operational level.
- Well-developed influencing, negotiation and inter-personal skills.
- Strong written and oral communication skills and comfort working in a high-energy, fast-paced, and collaborative environment.
- Strong line management and leadership skills, with an ability to successfully matrix manage and a proven track record of developing team members.
- Excellent native or fluent communication skills in English (written and oral) and a confident, professional and friendly demeanor.
Working Hours and Location
- This is a full-time, permanent position based in Mai Khao, Phuket, Thailand.
- 40 hours, five days a week - office based at the Gill Dalley Sanctuary.
- You must be willing to work flexibly across multiple time zones when required.
Benefits:
- 19 annual holidays (including Thai National Holidays 13 days) rising to 25 days with year of service
- Annual Salary Adjustment
- Social Security
- Provident Fund
- Uniform
- Visa and work permit
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About Hope for the Young
Hope for the Young is on a mission to remove the obstacles to young refugees and asylum-seeker’s education and well-being through a bespoke package of one-to-one mentoring, advocacy, and financial support.
Founded in 2008, Hope for the Young has grown from a small grant-making charity led by its Trustees to an organisation that, last year, worked closely alongside 135 young people, with 11 staff members, and 150 dedicated volunteer mentors.
Our Mentoring Programme operates London-wide and matches young refugees and asylum-seekers aged 16-25 with trained volunteer mentors who provide tailored one-to-one support and advice according to their needs.
Our Grants and Advocacy Programme promotes equal access to education for young refugees and asylum-seekers across the UK whose immigration status makes them ineligible for student finance, and those who are facing extreme financial hardship. We provide educational bursaries that pay for tuition fees, living allowances, and travel expenses alongside tailored advocacy support and advice throughout their studies.
As we embark on our next 3-year strategy, we are seeking an exceptional and proactive leader who can oversee all aspects of our Fundraising and Communications at Hope for the Young, bring fresh ideas, and drive the organisation forward.
About the Role
As our Fundraising and Communications Manager, you will play a pivotal role in advancing our mission and expanding our impact so that more young refugees can access the education and one-to-one support they need to rebuild their lives in the UK. You will be responsible for developing and implementing strategic fundraising campaigns, cultivating relationships with donors and supporters, writing funding applications, and effectively communicating our message to a range of audiences.
Key Responsibilities:
- Develop and execute innovative fundraising strategies to generate substantial income towards Hope for the Young’s programmes.
- Cultivate relationships with individual donors, corporate partners, and foundations to build diverse and sustainable income streams.
- Draft high-quality funding applications to trusts, foundations and statutory sources, working with external consultants as required.
- Plan and oversee fundraising events, campaigns, and appeals, ensuring maximum engagement and participation.
- Provide excellent donor stewardship through high-quality updates and monitoring reports, face-to-face meetings, and other key communications.
- Create compelling content for our website, impact reports, newsletters, videos, and social media to enhance brand awareness and drive donor engagement.
- Shape the fundraising and communications team through recruiting and managing new staff members, consultants, and volunteers where required.
- Collaborate with our team and young people to develop impactful storytelling initiatives that highlight the experiences and achievements of young refugees.
- Monitor and evaluate the effectiveness of fundraising and communications efforts, making data-driven decisions to optimise outcomes.
- Take responsibility for ensuring donor records are up to date on our database (Salesforce) for effective supporter communications and engagement.
About you
- Proven experience in a similar role with a track record of generating substantial income from new and existing donors.
- Exceptional written and verbal communication skills, with a talent for storytelling and crafting compelling narratives.
- Extensive trust fundraising experience including researching, drafting, and submitting funding applications and overseeing multiple reporting deadlines.
- Outstanding interpersonal and networking skills with the ability to build, inspire, and maintain relationships with diverse stakeholders including foundations, high-net-worth individuals, and corporate partners.
- Proficiency in digital marketing tools, social media platforms, and fundraising software.
- Highly organised, proactive, and self-motivated, with a ‘can do’ approach and the ability to juggle multiple tasks and deadlines.
- Passion for Hope for the Young’s work and a commitment to making a positive impact on the lives of young refugees.
This is a fantastic opportunity for someone to develop their career within a dynamic, enthusiastic and supportive team. As the organisation grows and the role develops, there will be scope to grow and shape Hope for the Young’s fundraising and communications team to maximise impact. Hope for the Young is committed to diversity, equity and inclusion and particularly welcomes applications from underrepresented groups and from those with lived experience of the asylum system.
What we offer
- 25 days annual leave, plus bank holidays
- Flexible working options with 1 day required in the office
- Employee Assistance Programme
- £500 Learning and Development budget per year
- A friendly, welcoming, and supportive team
- Quarterly team building days and well-being activities
- Opportunity to work closely with young people from refugee backgrounds and make a meaningful impact
Please send your CV and a cover letter, explaining how your skills and experience meet the requirements of the role, and why you're the ideal candidate to join our team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our team as a Communications Officer and be at the heart of sharing inspiring stories from our incredible fundraisers. This role is pivotal in communicating the remarkable efforts of MND Association fundraisers, donors, partners, and supporters, and the impact they have on our work.
Within this role you will inform, inspire, and engage diverse audiences through compelling communications that showcase the profound impact of our community's dedication.
Collaboration is key! You will build strong partnerships across our Fundraising team, ensuring seamless information flow for targeted communications and identify innovative opportunities to spotlight our fundraisers across various media platforms.
You will equip our spokespeople within the Fundraising team with the tools and training needed to champion our cause in the media. From major fundraising events like the Rob Burrow Leeds Marathon and London Marathon, to partner and/or VIP gatherings, you'll provide end-to-end communications support including the creation and delivery of comms plans, utilising multiple channels.
And that's not all. You'll liaise with the press and media, cultivating relationships to amplify our fundraising stories both reactively and proactively.
Utilising your creativity, you will produce engaging written content for a variety of audiences and make use of audio and video platforms to share our messages further.
Plus, you'll collaborate closely with our Marketing team to identify and maximise opportunities to promote our core messages and plans around our fundraising activities at relevant Association-led and partner events.
Hybrid Working Expectations: No minimum requirement for weekly office attendance. However, flexibility to attend in-person meetings is essential.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
A creative and innovative individual with experience of working in communications, public relations, or media.
You will need excellent communication skills and the confidence to interact and influence at all levels both internally and externally.
You will need to work effectively while managing conflicting priorities. Experience of developing relationships and working collaboratively is essential.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of working in communications, public relations, or media.
- Excellent communication skills (including your experience of writing copy/ producing content).
- Excellent organisation and prioritisation skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
The Communications & Marketing Manager is a key role in leading, developing and supporting staff to deliver the Guild’s strategic plan for students.
Leading a small, dedicated team, this role is accountable in developing effective communications, marketing and insight strategies in order to inform and support the wider organisation and delivery of the strategic plan. Along with being accountable and overseeing, the day to day operation of the Communications & Marketing department and related activities the role is heavily involved in all facets of the organisation. Ensuring utilisation of agreed marketing, brand and communication processes and procedures, this role will lead communications forward planning, ensuring managers and officers are engaged in priority decision making each term to assist in effective planning and delivery of co-ordinated, collaborative campaigns and events including cross-departmental initiatives.
We are looking for applicants who have a range of Communications & Marketing experience including designing, delivering & managing effective communications campaigns and activity across a range of media (including press, social, digital & traditional platforms) and the ability to establish strong working relationships with a wide range of individuals both within and outside the Guild, to include the University, students, staff, clients and agencies.
If this sounds like you, and you enjoy working in a fast-paced organisation, where every day is different, we would love to hear from you.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
Integrated marketing campaigns are integral to Sands’ growth and are key to driving brand awareness, reach, engagement, income growth and social change. This high-profile and exciting role is responsible for developing the strategy for Sands’ core integrated marketing campaigns, and coordinating subject matter experts across the charity to deliver campaign performance.
One of these campaigns is the annual Baby Loss Awareness Week campaign. Sands is the lead organisation of this campaign and works in alliance with over 100 other organisations to deliver this.
The post-holder will be responsible for managing a team of Marketing & Communications Officers, and will support other departments in developing their marketing strategies to help them achieve their business goals. Acting as a consultant, your marketing expertise could help shape the future of volunteer recruitment, supporter acquisition, mobilisation campaigns, expansion of our Sands United sports teams, health professionals’ training and fundraising product marketing.
You will be an audience-centred marketer that thrives in a fast-paced environment with excellent project management skills.
The post-holder will work closely with the Head of Communications & Engagement and Director of Income & Engagement to spot opportunities that enable Sands to reach more people across the UK.
You will need to demonstrate experience of running successful digital and integrated marketing campaigns, with the ability to lead and inspire a small team.
An excellent communicator and relationship-builder, you have excellent attention to detail and an ability to work iteratively.
This role is key in helping more people to understand our vision of a world where fewer babies die, and when a baby does die, anyone affected receives the best possible care and support for as long as they need.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced senior communications and media professional to lead International Alert’s global Communications team.
We are hiring this role at a pivotal time for Alert, as we implement our new organisational strategy. The postholder will have a unique opportunity to lead delivery of our global communications strategy, supporting the delivery of our organisational objectives and ensuring we maximise our peacebuilding impact.
The role will work in close collaboration with our country, regional and policy teams to deliver high-quality, impactful communications about peacebuilding in the places we work and on key topics such as the climate crisis, women’s and LGBT+ inclusion, and conflict-sensitive investment, centering the voices of the people and partners with whom we work.
You’ll be an excellent communicator and strategic thinker, with experience of delivery of communications across a range of channels and media. You will be responsible for driving up Alert’s visibility and profile and maintaining relationships with journalists, bringing with you good knowledge of the media landscape and excellent contacts.
You’ll have great interpersonal skills, able to work with people inside and outside the organisation across a range of geographies and backgrounds. You’ll be comfortable advising senior leadership within Alert and adept at identifying opportunities to raise Alert’s profile. You’ll be a good people manager, able to lead and motivate a team, and have experience of managing budgets.
Role duties and responsibilities:
Strategy and planning
- Develop and implement a three year communications strategy for Alert, in line with the organisational strategy, ensuring consultation and collaboration with Alert’s global and country teams
- Work closely with country teams to support the development of in-country communications strategies, ensuring regular co-ordination with country level communications colleagues
- Set clear objectives and KPIs for Alert’s communications work, developing robust frameworks for monitoring and reporting, and linking these to delivery of the communications strategy
Media relations
- Develop and deliver a media strategy, in line with Alert’s programme priorities, influencing and funding strategies;
- Lead on cultivating new and foster existing relations with key contacts in the media, building Alert’s credibility and ensuring effective working relationships with journalists;
- Lead on delivery of media strategy for discrete projects, developing plans, drafting key messages and press releases, identifying and working with target journalists and setting parameters for success.
- Lead on Alert’s response to breaking news stories and events, working with senior staff to develop appropriate responses
- Lead on crisis communications for Alert, drafting and holding the crisis communications protocol, representing the communications team on the Crisis Management Group, supporting and advising senior staff, and ensuring regular media training for relevant staff
- Proactively identify opportunities for coverage of Alert’s work in UK, European and international media, as well as by national/regional media in countries/regions where Alert works, and maximise profile opportunities for Alert’s spokespeople and experts;
- Manage and monitor the media email account and media phone, including out-of-hours media calls.
Content, branding and profile
- Ensure robust sign-off processes, comprehensive policies and quality systems to facilitate the work of programme and/or country teams and to ensure that all Alert’s communications are consistent with Alert’s brand, coherent in tone and messages, and high in quality;
- Lead a brand review for Alert in line with the new organisational strategy, including robust audience testing
- Oversee the maintenance and implementation of Alert’s brand guidelines, supporting the marketing and publications officer to ensure brand consistency across all of Alert’s work
- Work collaboratively with other organisations and deepen relationships with donors and funders to increase the profile and visibility of Alert and the peacebuilding sector.
Events and outreach
- Ensure excellent profiling and positioning of Alert’s brand, image and impact throughout Alert’s external communications and events;
- Oversee the design, planning and implementation of specific activities or events and campaigns using a variety of media, and ensure that opportunities for contributing to Alert’s funding, media and influencing strategies and building/maintaining excellent relations with potential supporters and contacts are optimised for each event;
- Ensure that all Alert outputs are disseminated successfully, using different media and messages to reach out to and engage different target audiences, and that dissemination strategies and budgets are set for each output.
Digital communications
- Support the Senior Digital Engagement Officer to develop an annual content plan that reflects the requirements of the strategy and delivers against its objectives
- Maintain understanding of and engagement with the latest digital trends and approaches, ensuring Alert is compliant with relevant regulations
- Oversee the development of a digital plan and ensure it contributes to Alert’s programme priorities, influencing and funding strategies;
- Ensure the furthering of Alert’s reach and profile through more effective and targeted use of the website, digital marketing and social media channels
Programmatic communications
- Support programme and country teams in strengthening their communications and outreach, and facilitate the development of their own communications and influencing strategies;
- Identify deficiencies and gaps in programmes’ communications capacity, skills and materials and make plans to remedy them as appropriate;
- Ensure that quality trainings are provided for programmes, country teams and partner organisations on relevant aspects of communications;
- Provide quality technical assistance and advice to programme and country teams for project planning, proposals and reporting, ensuring communications is incorporated into programme design and budgets.
Line management, budget management and organisational leadership
- Line manage the Communications team staff, and interns, volunteers and consultants where appropriate, setting clear and manageable workplans, ensuring structured, regular support and supervision, and tailored personal development plans;
- Ensure strong team co-ordination and support, with regular team meetings and awaydays
- Accompany, mentor and functionally supervise communications staff in programmes teams;
- Set, manage and monitor the Advocacy and Communications budget, ensuring robust oversight of spend and adherence to finance and procurement policies;
- Work closely with the Director of Policy, Advocacy and Communications to review and strengthen communications strategy and delivery, developing strong relationships with the Senior Policy and Advocacy Officer and the GPU Director to ensure advocacy and communications objectives are co-ordinated and complementary;
- Ensure efficient team-wide communications and knowledge management, and contribute to organisation-wide communications, knowledge management, events and discussions on related topics/projects;
- Deputise for the Director of Policy, Advocacy and Communications where appropriate.
Please note that the above are just some of the role requirements. For the full role requirements, view the job description.
All applicants must have existing and permanent right to work in the United Kingdom.
International Alert prides itself on being an equal opportunity employer and particularly welcomes applications from underrepresented people including women, people from the Global South, BIPOC, LGBTQIA+ people, disabled people, and other historically marginalised people.
While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources.Therefore, if you have not heard from us within two weeks of the closing date, you can assume your application has, on this occasion, been unsuccessful.
The client requests no contact from agencies or media sales.
At WithYou we are looking for a Media and Communications Lead to join our organisation. This is a full time, permanent position based from home. If you are looking to join a forward thinking, values-driven charity and have the passion and expertise to drive our media and communications offering, we'd love to hear from you.
Please note that this role may close early should sufficient applications be received, so early application is advised.
This role will join our Marketing and Communications directorate, an innovative team of people who are committed to raising the profile of WithYou and connecting with our stakeholders in new ways.
Reporting into the Director of Marketing and Communications, you will take the lead in running the reactive press office function as well as planning and delivering a regular calendar of national proactive media moments, securing positive national coverage in print, broadcast and digital channels. You will also be responsible for evaluating the results and measuring the impact of the media coverage you secure.
In this role you will be responsible for developing a wide range of high- quality media materials including press releases, opinion pieces, blogs and statements.
You will provide co-ordinated localised media and general communications support to our Regional Heads of Marketing and Communications. This includes taking a proactive approach to generating story ideas in local areas, coordinating joint press activities and attending press opportunities in England and Scotland.
You will also contribute to other content development such as collecting stories, producing film, photo and social media and website posts, working to grow WithYou’s reputation and influence, supporting our income generation activities.
This is a full time, permanent position based from home. The salary for this role is £37,000 - £42,000 per annum.
REQUIRED SKILLS
We are looking for candidates with excellent creative writing skills and experience in creating content for a wide range of audiences, making complex articles interesting and accessible to all. You will have an excellent news sense and the ability to generate a hook for a story, with proven ability in securing media coverage. Strong organisational skills and being able to plan ahead are key to this role, along with experience of working to tight deadlines.
We want to foster a positive and empowering culture and are looking for someone who can build meaningful relationships with diverse teams, exciting them about what our activity can help them to achieve. As such, it is imperative that you possess the ability to listen, engage, influence and build relationships at all levels. A full job description is available on request.
We’re looking for:
- A relevant degree or equivalent experience.
- Experience of leading media and PR campaigns.
- Experience of working in media/communications, including events, social media and resource development
- Experience of securing media coverage.
- Experience in briefing journalists and preparing spokespeople for media interviews
- Exceptional communications skills and the ability to engage people across a large diverse organisation.
- Ability to make stories simpler and more interesting.
- Exceptional ability to communicate through writing and talking.
- Proven ability to grow the reach and impact of social media.
- Experience of managing the creation of multimedia materials - film, photography etc.
- Commitment to the organisation's Guiding Principles and Behaviours.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
BENEFITS
- Competitive salary
- 28 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into WithYou’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Dear Applicant,
Launched in 2004, Crisis Action is a pioneering organisation that works behind the scenes to enable civil society to respond more effectively to violent conflict. Crisis Action’s unique model and record of impact earned the organisation the 2012 MacArthur Award for Creative and Effective Institutions and the 2013 Skoll Foundation Award for Social Entrepreneurship.
We work through innovative campaigns that shift power towards populations at risk and spur collaborations to ensure the safety and rights of affected people in line with international human rights and humanitarian law. We strive to empower those we work with and provide platforms to those with direct experience of conflicts to tell their stories and speak truth to power. You can watch this video for an insight into our model and find out more about our work from our recent annual reports.
We are international, independent, and not-for-profit, with a diverse global team of about 50 people strategically located in Addis Ababa, Beirut, Johannesburg, London, Nairobi, New York, Paris, and Washington DC. Crisis Action’s Board is composed of respected leaders and sector experts from across the humanitarian, human rights, policy, and business spheres.
We are looking for an exceptional, strategic, and dynamic Communications Director to help drive forward and enhance the impact and effectiveness of our work.
If you’re hungry for a challenge, are creative and passionate about driving change, and experienced in influencing the world’s most powerful people to uphold rights and protect civilian lives, we look forward to receiving your application.
Nicola Reindorp
Chief Executive Officer
Overview of the Role
As Communications Director, you will play a pivotal role in advancing Crisis Action’s unique model of campaigning by driving maximum innovation and impact in our campaigns; communicating Crisis Action’s story in new and compelling ways to our diverse network of partners and donors; and by building allies and creative coalitions globally. We are looking for an exceptional changemaker who is an all-in-one storyteller, strategic communicator, newshound, and mentor, with the ability to ensure maximum innovation and impact in our campaigns and communications for the protection of civilians from conflict.
This is not a typical Communications Director role. We do not want our profile raised: in fact, while keeping us entirely behind the scenes, you will help our campaign teams and partners develop and deliver ever-more creative, strategic, and digitally aware campaigns that can achieve cut-through in a dramatically changing geopolitical landscape.
Our new Communications Director will be a seasoned communications professional with a strong understanding of the media landscape, but also an experienced changemaker with the soul and energy of an activist. You understand how change occurs and have a demonstrable passion and track record for making it happen. You seek and drive excellence but are also unafraid to embrace experimentation and failure. Your knowledge and experience of using a broad range of approaches for influencing decision makers, strong news sense, political instincts, and knowledge of different media markets, including – ideally – established relationships in key outlets and platforms - will be critical in shaping our work and fulfilling our mission to protect civilians affected by conflict.
Reporting to Crisis Action’s Director for Emergency Response, Learning and Innovation, you will lead and support our small but powerful Communications team. While this is a senior, strategic role, this position also requires hands-on implementation. You will have the ability to deliver work through your own team, as well as a complex ecosystem of colleagues, partners, and allies from all over the globe, including many of the world’s largest and most high-profile humanitarian and human rights groups. Therefore, the ability to work with and motivate others across teams, organisations, and time zones will be crucial.
We are looking for an outcome-focused individual who enjoys working in small, flexible teams, leading with rigour, initiative, and a high degree of professionalism. You will be comfortable in a fast-paced but fun and highly supportive environment that is laser-focused on impact. You will need to hit the ground running and be ready to engage with your new colleagues and partners to harness their resources and ambition to deliver effective campaigns.
PRINCIPAL RESPONSIBILITIES
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Develop and implement innovative and impactful campaigns to protect civilians and prevent conflict
A core part of your responsibilities will be working with the Communications team and colleagues from our other offices to lead, strategize, or contribute to the global campaigns that Crisis Action coordinates. Your success will depend on your ability to build and nurture trusted relationships with our partners and allies from across sectors; and the agility to catalyse and leverage the collective power of our coalitions to generate impact. This will require you to:
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Lead and support teams in devising smart and savvy media and communications strategies for campaigns
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Boost organizational creativity and impact by implementing bold and ambitious ideas, and actively scanning for new and creative campaign tactics, tools, and partnerships
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Ensure Crisis Action has strong relationships with key journalists across different markets and develop and nurture creative partnerships with organisations and individuals from across the world of media, advertising, tech, film, and more
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Working closely with our different offices, build and strengthen a diverse and innovative communications network by proactively engaging current and new partners and bringing on board creative allies
2. Crisis Action’s chief storyteller and a global communicator for change
You will be responsible for developing a wide array of internal and external communications products for our partners and network. As a creative engine for the organisation, you will drive innovation in how we work with traditional and new media, develop creative partnerships, and help tell the stories of our campaigns and the organisation in compelling and impactful ways. You will measure success, capture learnings, mentor colleagues through training, and communicate our behind-the-scenes work to various stakeholders in a way that enhances Crisis Action’s reputation with partners and donors. This will require you to:
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Ensure timely and impactful communications to key stakeholders such as partners, donors, and board members, including overseeing the coordination, drafting, and editing of the content
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Working in close collaboration with the fundraising team, coordinate and oversee the vision, design, production, and dissemination of Crisis Action’s annual report
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Enhance our ways of storytelling to diverse audiences by developing bespoke content on Crisis Action and its campaigns, and training our teams on it
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Maintain oversight of Crisis Action’s website to ensure it is fit for purpose and updated with the latest campaign and organisational information at all times
3. Contribute to the strategic growth, leadership, and impact of Crisis Action
You will be responsible for consolidating and expanding Crisis Action’s relationships and reputation with our communications and media partners, and civil society network, and for developing and implementing the Communications strategy that aligns with Crisis Action’s overall organisational strategy. As a member of Crisis Action’s Directors Group, you will also play a leadership role on organisational strategy and decision-making, oversight of team performance and well-being. This will require you to:
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Supervise and mentor the communications team, and any consultants or volunteers that may work with the team or on Crisis Action campaigns
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Develop and implement a Communications strategy for Crisis Action that enables our campaign teams to deliver real change for civilians in conflict, and helps Crisis Action communicate with diverse stakeholders more effectively
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Strengthen our systems and enhance learning across teams by aassessing campaign needs periodically, and developing and delivering appropriate trainings
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Work in close collaboration with Office Directors, and support the Senior Management Team on key aspects of organisational leadership including strategy, team management, recruitment, resource allocation, budgets, and fundraising
PERSON SPECIFICATION
Essential skills and experience:
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Commitment to Crisis Action’s mandate and values
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10+ years of professional experience in relevant fields and knowledge of the international NGO sector
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Expertise in media and communications; including knowing when and how to engage the media, a deep understanding of different targets and audiences, crafting communication strategies and media stories to effect change, producing high-quality communication materials, and working across platforms, including mainstream, social, and new age media
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Excellent political mind, with an understanding of the levers, tactics and processes that shift power and drive change
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Excellent instincts in leading and organizing for change, with a broad range of established relationships and industry networks in the media, communications, or private sector
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Impeccable interpersonal, writing, and editing skills, with fluency in written and spoken English
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Skilled at stakeholder management, with an entrepreneurial attitude and a talent for building trust and relationships quickly
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High levels of ambition, determination, and focus, with a hunger for collective outcomes rather than personal limelight
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Self-aware, emotionally intelligent, and a strong team player with demonstrated ability to work as a member of a small and diverse team, and empower them to deliver their best
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A multi-tasker, with excellent administrative, project management and information technology skill
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Awareness and commitment to preserve your own well-being and resilience to manage the pressures of working in a fast-paced environment
The following would be desirable:
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Fluency in languages other than English – written and spoken
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Social media/digital campaigning experience including content commissioning and dissemination strategies
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Experience of coalition campaigning, working with the corporate sector, social movements, or faith-based organisations to drive social change
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Knowledge of and familiarity with conflict issues or conflict resolution, international human rights and humanitarian laws, understanding of foreign policy, and the workings of key international and regional institutions (e.g. United Nations, African Union, ASEAN, European Union etc.)
Terms and conditions
Starting date: June 2024
Contract: Permanent, full time
Reports to: Director of Emergency Response, Learning and Innovation
Location: Nairobi, London, or Johannesburg
Salary: Nairobi and Johannesburg: US$90,000 per annum , London: UK£80,000 per annum
Travel: As required (up to 20%)
Benefits: Excellent benefits package including health cover and pension; 25 days annual leave increasing to 30 days after 3 years; 3 months paid sabbatical after 5 years of service; and a family friendly work environment.
Well-being considerations: Flexible work arrangements with a policy of a minimum of 2 days in the office and 3 days work from home, plus an additional day off every month for your mental health and well-being.
Right to work: You must have the right to work in any of our preferred locations.
DEI (Diversity, Equity, and Inclusion) Commitment
Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is a maternity cover role on a 9 - 12 month contract.
This is an exciting opportunity for someone with a passion for digital communications and creating engaging content for digital and social platforms. We are looking for someone with excellent communication and implementation skills, who will enjoy being creative and using their expertise to enhance SAT-7 UK digital communications. The role is based in Chippenham but flexible working options are available. This is role is a fixed term contract to provide maternity cover.
The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media.
KEY RESPONSIBILITIES
Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.
Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.
Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, social media and other digital marketing platforms.
Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.
Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.
GENERAL RESPONSIBILITIES
- In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
- Use Customer Relationship Management systems to ensure efficient and secure storage of information.
- Assist members of the team in responding appropriately to communications from supporters and other organisations.
- Liaise with SAT-7 staff from other offices to share ideas and resources.
- Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
- At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.
Please see the Application Pack and apply via the SAT-7 UK website.
The client requests no contact from agencies or media sales.
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.
Purpose of role
The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.
Primary responsibilities
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
The job holder will have the following key responsibilities:
Leadership
- Champion fundraising across the organisation.
- Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
- Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
- Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
- Monitor and manage risk in accordance with MAP’s risk management policy.
Fundraising
- Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
- Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
- Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
- Set, monitor, and deliver annual income and expenditure targets.
- Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
- Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
- Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
- Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
- Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
- Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
- Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.
Fundraising Development
- Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
- Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
- Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
- With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.
Brand and Marketing
- Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
- Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
- Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
- Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
- Empower teams across MAP to successfully deploy our brand.
- Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.
People Management
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities
- Support the mission, ethos, and values of MAP.
- Carry out other associated duties as may arise in line with the broad remit of the position.
- Support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
- Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
- Experience of relational databases and of analysing and presenting data to make informed decisions.
- Experience engaging and stewarding relationships with donors at all levels.
- Proven experience producing successful proposals for large scale projects.
- Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
- Experience in international fundraising.
- Experience in strategic planning, budgeting, and forecasting.
- Experience managing staff across different fundraising areas.
- Experience working at SMT and reporting at Board/Trustee level.
- Experience working with international teams and/or on international issues. (Desirable)
Skills
- Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
- Highly proactive and effective at collaborating with others, building relationships and partnerships.
- Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
- Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
- Excellent project management, budget and forecasting management, and resource control skills.
- Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
- Strong decision-making skills and ability to translate priorities into operational goals and plans.
Knowledge
- Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
- In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
- High level of competence in CRM software and social media.
- Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
- An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
- Commitment to MAP’s mission, services, and the right to health.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of MAP.
- Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
This is an exciting opportunity for an experienced and creative digital communications professional to join International Alert’s global Communications team.
The role will shape and guide Alert’s digital strategy, building our online profile and reaching our target audiences through engaging and accessible content across our global social media channels, website and newsletter.
They will lead on identifying, setting and monitoring the digital priorities for the global Communications team, in support of the communications strategy. And they will collaborate with our country, regional and policy teams to help them communicate about peacebuilding in the places we work and on key topics such as the climate crisis, women’s and LGBTIQ+ inclusion, and ensuring peaceful economies.
The role will have a particular focus on managing our global social media channels and engagement, managing our global website and leading on our digital marketing, including our newsletter and social media advertising.
The successful candidate will be a creative and experienced content creator, with a talent for engaging audiences online and presenting complex ideas in an engaging and accessible way. They will be organised, with experience of digital project management and planning and managing multiple digital platforms, including social media channels and email newsletters.
They will also be someone who would relish the opportunity to work with people based across the globe, with the ability to build relationships with colleagues from a range of backgrounds.
Role duties and responsibilities:
Oversee our digital strategy
- Lead on identifying, setting and monitoring the digital priorities for the global Communications team, in support of the communications strategy.
- Advise programme teams and global staff on how to use digital communications to meet their objectives and reach their target audiences.
- Take the lead on communications plans for specific projects.
- Monitor and share key metrics to help inform our approach to digital communications.
- Stay abreast of the latest digital trends and approaches.
Manage our social media channels
- Manage our global social media channels and engagement.
- Produce high-quality and engaging social media posts about our work.
- Create images and video content for our social channels, and branded templates for country teams to use.
- Champion the use of social media among colleagues to help further their objectives.
- Advise and support our country and regional teams on using and setting up national social media channels.
- Use analytics to inform our use of social media.
- Manage the social media content schedule.
Manage our website
- Manage our global website using the WordPress CMS.
- Project manage ad hoc and longer-term development changes to the website.
- Manage the relationship with our external web support agency.
- Ensure the top-level webpages are engaging and kept up-to-date.
- Liaise with external translators to ensure consistency across our language sites.
- Ensure the website is optimised for SEO and that content editors follow good practices.
Lead on digital marketing
- Lead on the production of our newsletter via Mailchimp.
- Lead on and deliver social media advertising across our social media channels.
- Support country teams with their use of digital advertising via their social channels when needed, for example by providing trainings or support with in-country digital agencies.
- Maintain the Google Ads grant to ensure it is used effectively and efficiently.
Support on content creation
- Write and edit stories, blogs and videos about our work when needed.
- Support programme teams with the production of video and other multimedia content about their work.
Contribute to the effective working of the team and Alert generally
- Lead on the delivery of periodic webinars, including setup, promotion and running.
- Provide occasional training to staff on key subjects relating to your role.
- Collaborate with peer networks and coalitions.
- Maintain relationships with programme teams to ensure regular collaboration.
- Contribute to team-wide communications and knowledge management.
- Participate in organisation-wide events and discussions on related topics/projects.
- Any other tasks as may be reasonably required.
Please note that the above are just some of the role requirements. For the full role requirements, please view the job description.
All applicants must have existing and permanent right to work in the United Kingdom.
International Alert prides itself on being an equal opportunity employer and particularly welcomes applications from underrepresented people including women, people from the Global South, BIPOC, LGBTIQ+ people, disabled people, and other historically marginalised people.
While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources. Therefore, if you have not heard from us within two weeks of the closing date, you can assume your application has, on this occasion, been unsuccessful.
The client requests no contact from agencies or media sales.
Vision 2023-2028: Target audience 1,000,000
The vision and focus for the next 5 years is exciting and ambitious, developed through input from audiences, stakeholders, and the team it draws on our strengths, widening the collections, and delivering a range of engagement mainly across the UK and some overseas. We shall ensure that the theme of inclusion, across the full range of Paralympic sport, shapes what we deliver, how we deliver it, to whom and with whom we deliver it, as well as remaining a dynamic organisation that can respond to opportunity. Central to this work are three interacting themes that will be delivered both physically and virtually, through national, international, regional, and academic partnerships.
Role of the Marketing and Communications Officer
Overall
We are seeking a person with marketing and communications expertise to help us build our audiences physically and virtually.
In this role you will:
- Lead on the delivery of key marketing objectives as set out in the marketing plan for 2023 to 2028.
- Contribute to the development and delivery of the marketing and audience development plans in response to need and opportunity.
- Oversee the NPHT social media accounts including creating content and sharing this with their audiences online including LinkedIn and facebook adverts.
- Promote NPHT events and opportunities including uploading events to the website and researching opportunities to promote to relevant contacts.
- Writing publicity content including press releases, newsletters, e-invites, website copy, promotional banners, and leaflets.
- Write and create events listings on the NPHT website and other platforms.
- Monitoring and responding to feedback from the media and public about the NPHT.
- Report monthly on KPIs to the NPHT team and quarterly to the Board.
- Direct the wider team on areas where they support the marketing plan.
In order to deliver this work, you will have the following skills:
- Excellent written and verbal communications skills, with the proven ability to write and produce engaging communications for a range of channels and audiences. In particular meeting the access needs of our audience.
- Experience of developing, delivering, and evaluating marketing and communications activities to meet agreed objectives and audiences.
- Ability to create, plan and implement exciting social media campaigns.
- Ability to work proactively using own initiative, prioritise work and meet deadlines, with well-developed time management skills.
- Understanding of branding principles and application of these in communications and marketing.
- Excellent interpersonal skills with the ability to communicate and negotiate with a wide range of people at all levels internally and externally.
- Flexible approach and skilled at working in a fast-paced environment and juggling multiple priorities.
- Experience of using common design packages, shared online drives, web content management systems and email marketing software.
Reporting requirements
You will be part of the overall NPHT team, liaising with other consultants especially the Digital Content Manager. You will report to the Head of Programmes, providing monthly updates.
Contractual arrangements
Office based with flexibility to work from home. This role can be contractual or employed.
Fee
£30-35,000 depending on experience (2 days a week pro rata) spread over 3-4 days.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Events and Communications Officer
Job Title: Events and Communications Officer
Responsible to: CEO
Location: Remote, with requirement for in-person attendance at some meetings and events during the year (travel expenses covered)
Hours: 14 hours per week across a minimum of 2 days per week (flexible days, to be agreed with successful candidate) with occasional out of hours working required (e.g. our annual summer residential camp and twice-yearly family weekend events, with TOIL for out of hours working)
Salary: £23,500 per year pro rata, 2 days/week (£9,400 actual)
Term: 12-month fixed term contract with potential to continue in role as funding allows
Annual leave and benefits: 33 days leave pro rata (13.2 days actual). Employer pension scheme with matched contributions of 5%
Closing Date: 15th April
ABOUT USHER KIDS UK
At Usher Kids UK, we’re devoted to empowering children, young people and their families living with Usher syndrome - a rare cause of progressive deafblindness.
From the point of diagnosis onwards we provide information, support and resources tailored to the specific and unique challenges of the condition. We create opportunities for families to connect at virtual and in-person events, helping them build friendships, skills and confidence for the journey ahead.
Our services are already changing the experiences and outcomes of the next generation: "Our daughter came back from Usher Kids UK summer camp absolutely buzzing - she was confident, proud and talked with excitement about how she is unique." Working at Usher Kids UK, you could help to ensure that every family living with Usher syndrome has access to this life-changing impact.
WORKING AT USHER KIDS UK
Our charity provides vital support to the Usher community. In recent years, demand has grown for our services so this year we are very excited to be growing our staff team. The new Events and Communications Officer will work alongside our CEO, playing a vital role in ensuring the success of our events and engaging with our families and collaborators.
The role will be varied and offers the chance to be an important part of our small and friendly team. We recognise the value that each person brings to our charity, encouraging innovation and development, and we support each other to provide the very best services for our community.
OVERVIEW OF THE ROLE
Events:
As Events and Communications Officer, a significant part of your role will be assisting in the design and delivery of our virtual and in-person events. These include:
o Regular (monthly) virtual events
o Twice-yearly family in-person events (usually a Saturday in April and in September or October)
o Annual residential camp for 11-25yr olds ( a 5-night residential held in July or August)
Some of the aspects you will lead on include:
o Communicating with our community and other stakeholders, such as venues and volunteers, pre- and post-event.
o Creating promotional and other event materials.
o Registration and organisation of the people involved in the event.
o Coordinating logistics before, during and after events.
Having worked so hard making sure that the event runs successfully, you will of course also be a vital part of the team helping to deliver the in-person events, which is an absolute joy!
Communications
You will assist in the design and delivery of our communications strategy. This will include:
o Determining how best to communicate with our families, including the children and young people, to ensure that we provide the support and services they need.
o Determining how best to communicate with our collaborators, including other organisations, funders and professionals in the sector, in order to continue and improve our offer.
o Managing the day-to-day delivery of our social media, emails, website, promotional materials and media archives.
o Keeping our CRM updated and proactively communicating with our stakeholders.
o Supporting our Governance Team with scheduling and meeting arrangements.
o Monitoring the impact of our events and engagement, using insight gained to identify unmet needs, and work as a team to create a plan to address these needs.
PERSONAL SPECIFICATION
Essential:
o Computer literate and confident using MS Office software.
o An excellent knowledge of different social media platforms and the types of content required to drive engagement.
o Experience of website/CMS systems.
o Understanding of printed promotional material.
o Good standard of written English and Maths (GCSE grade 5 or above).
o Good understanding and/or experience of implementing communication strategies appropriate for different audiences.
o Experience of design and delivery of virtual and in-person events.
o Experience of working with children, young people and families.
o Understanding of, and commitment to, the objectives of Usher Kids UK.
o Strong organisational and time-management abilities, adept at prioritisation and multitasking.
o Attention to detail with a proactive approach to achieving and maintaining high standards.
o Drive, determination and self-motivation, with a positive attitude towards work.
o Excellent interpersonal skills, comfortable in team settings and independent working.
o Ability to deliver out-of-hours work to accommodate Usher Kids UK events or travel in the UK and internationally.
Desirable:
o Experience of the charity sector.
o Knowledge of engagement and impact measurement and evaluation.
o Knowledge of safeguarding processes and systems.
Please upload the following to Charity Jobs by 15th April 2024:
o An up-to-date CV
o A covering letter (no more than 2 pages) explaining why you think you are the right candidate for this role. Please ensure you provide evidence and examples which demonstrate how your skills meet the criteria set out in the person specification.
We are actively recruiting for this role, so will be scheduling meetings and interviews as applications are submitted. Recruitment may end early should the right person be found prior to the closing date, so we encourage anyone interested not to wait before applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Summary
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
Do you want to join an award-winning team that’s dedicated to helping those living with brain tumours live longer, better lives? Do you love finding and testing new ways to reach and engage with people across digital channels? Then we’ve got the perfect opportunity for you to showcase your many talents and have your great ideas heard!
We’re looking for a data savvy, experienced Digital Marketing Officer to join our growing Marketing and PR Team. Reporting into the Digital Marketing and Social Media Manager and supported by other experts across The Brain Tumour Charity, you’ll use your skills to drive the acquisition of new supporters across social and web channels, achieving targeted conversion as part of a variety of marketing and fundraising campaigns.
You don’t necessarily need to have worked in a charity for this role — experience with using content marketing and different digital channels to maximize brand awareness, and the ability to manage multiple, high performing campaigns on a day-to-day basis is most important.
Who We're Looking for
Dynamic and solutions-focused, using your initiative to problem-solve comes naturally. You’re happiest when collaborating with others to conceptualise and implement fresh, new ideas to drive results. You’re also an excellent content creator with a knack for adapting content for multi-channel use.
You thrive in a fast-paced environment, get excited by the pace of change of new, emerging digital advertising and social media trends, and embrace any opportunity to adapt them to fulfil our goals.
You’re a total pro at working with and exploring different digital advertising platforms — from Meta and TikTok Ads Manager to Google and YouTube — and always take a data-driven approach when determining the best way to use them to achieve a campaign’s goals.
Working closely with the Digital Marketing and Social Media Manager and other campaign owners across The Charity, you are comfortable using your experience of planning digital media elements of multi-channel marketing and fundraising campaigns.
Key Accountabilities
- Work with the Digital teams to implement tailored comms journeys as we continue to grow and segment our database of supporters
- Act as the lead for all fundraising paid social media and web campaigns, working closely with the wider marketing and CX teams to ensure a cohesive and optimal approach to content creation, targeting, and overall campaign management
- Support with planning and executing on ongoing brand social media and web campaigns across existing and emerging channels, driving continuous reach and engagement
- Develop briefs and guidance to ensure the wider team can supply suitable content for paid media campaigns
- Collaborate with external agencies to drive campaign results, when required
- Work with digital teams to build and report on a ‘test and learn’ approach into all digital media activity (where appropriate)
- Daily management of The Charity’s Google Ads Grant and Paid accounts in order to drive targeted traffic to the website
- Work with wider social media and PR team to develop The Charity’s always on content marketing strategy, taking an active role in briefing teams on requirements for ad creatives (video, imagery, key messages)
- Assist with building and managing retargeting campaigns to promote our range of support services for people living with brain tumours, delivering the right support and information at each stage of their journey
- Produce reporting and analysis on digital media campaigns using analytical tools in order to continually optimise activity and provide learnings to inform activity on other channels
- Support other digitally-minded colleagues across The Charity, offering best practice, training, and advise when it comes to planning and managing fundraising multi-channel campaigns
- Stay up-to-date with the latest social media trends and best practices to optimise content and strategy
You'll be a Great Fit if
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
- A track record of developing, maintaining, and optimising paid media campaigns across platforms including YouTube, Google Advertising, Facebook, Instagram, TikTok, and more
- Success with growing a brand’s reputation, following and engagement online through digital advertising and social media efforts
- Experience of working with external media or marketing agencies and contractors
- Experience in training colleagues when it comes to learning paid social media and digital advertising best practice
- Experience with dashboarding tools such as Power BI, Google Analytics, and Looker
- Experience of working with CRM, CMS and other digital marketing systems
- Previous experience working with influencers and celebrities as part of maximizing brand awareness
- At least 2+ years experience in executing paid digital media campaigns across social media and PPC platforms
- Google Ads certification, or comparable credentials and experience
Knowledge, Skills & Abilities:
- An excellent understanding of current online marketing trends, strategy and best practice across the different channels
- Ability to use data and experience to develop and execute influential paid social media plans
- Foundational understanding of structuring and managing retargeting pixels, conversion and cross-platform tracking
- Knowledge of social media, web, and digital advertising key performance indicators and how to derive insight from reporting tools such as Sprout, Hootsuite, SEMRush, Google Analytics, and ads management platforms
- Excellent relationship management and communication skills, with the ability to build strong relationships and people at all levels of seniority and influence within the organisation
- Adept at using creative content tools such as Canva, Instagram Reels, TikTok, Adobe Photoshop and other comparable software
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What We'd Like to Give You
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: c.£32,000 (dependent on level)
Our amazing benefits:
- 25 days holiday which increases with length of service, plus bank holidays (pro-rated for part-timers)
- Generous pension contribution*
- Life assurance cover
- Access to proper mental health care
- Opportunities to volunteer at our internal events and activities and work with our amazing community
- Plus a brilliant culture to work in, a great team and lots of fun (and cake!)
*subject to qualifying criteria
Diversity & Inclusion
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
Eligibility to Work
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to Apply to our Team
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@ thebraintumourcharity. org.
Advert close date: 11 April 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also;
- Contribute to achieving the objectives of The Brain Tumour Charity
- Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
- Undertake any additional and ad hoc tasks as required
- Participate in team meetings and other meetings as required
- Monitor and evaluate activities and provide written reports
- Represent The Charity at external events in a professional manner
- Work within an equal opportunities framework
- Adhere to all The Charity’s policies, procedures and working
- Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies.
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
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The client requests no contact from agencies or media sales.
35 hours per week (part time working and compressed hours will be considered)
Are you looking for a communications role that will support, connect and inspire our 40,000 members? Well look no further. This is the role for you!
About the role
You’ll be part of our Membership team within the wider Involvement and Movement Building team, ensuring everyone who is a member of the charity has a participatory and audience-led experience. You’ll be supporting, connecting and inspiring the Parkinson’s community to get involved in the charity’s membership offer in a way that suits them.
You’ll be responsible for creating engaging email, online and offline communications for members, with members. You will oversee the members' joining process and will support Membership colleagues with the delivery of events and the day-to-day running of the programme to make sure membership upholds our principles of being simple, inclusive, participatory and accessible for all.
Your role is integral to promoting a variety of engagement activities which give members the opportunity to use their voice and experience to shape and influence the charity. You will communicate and celebrate the impact of the collective voice of membership ensuring members are valued and see the impact they’re making.
What you’ll do:
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Collaborate and work with members (in-person and online) to create engaging communications.
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Build and schedule email content into Salesforce Marketing Cloud (training will be given)
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Be responsible for ensuring that the membership website pages content is kept relevant, useful & up to date.
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Oversee the new joiners process, (online and offline) including the production of materials, fulfilment and reporting.
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Work with print and fulfilment agencies to ensure accuracy of work and timely processing.
What you’ll bring:
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Experience of supporting, connecting and inspiring a community to take actions which will help bring about change.
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A genuine desire to work alongside and to improve life for people living with Parkinson’s and their loved ones.
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Experience of creating engaging and inspiring online and offline materials in support of direct marketing communications.
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Strong interpersonal skills and excellent verbal and written communication, with the ability to develop positive working relationships with a range of people internally and externally.
Interviews to be held week commencing 15th April 2024
Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
The successful candidate will be required to:
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Provide their own broadband service with a minimum download speed of 2Mb
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Have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.