Communications and policy officer jobs

About the role

We are looking for a People Business Partner, Projects to help drive forward strategic change and embed future-ready practices across our global organisation. You will work closely with our Chief Strategy & People Officer and senior leaders to deliver high-impact projects, strengthen our People & Culture foundations, and support an agile, inclusive and modern workforce. If you are passionate about building great employee experiences and driving meaningful organisational change we would love to hear from you.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Serve as a key member of the People & Culture management team, contributing to strategic planning, operational delivery, and team development ensuring best practice and drive consistency across global teams.
• Provide expert advice to senior leaders and People & Culture colleagues on HR policy, organisational design, workforce planning, and change management.  
• Provide expert guidance on employee relations matters, including handling complex and sensitive cases such as grievances, disciplinary actions, and performance issues. 
• Work closely with legal advisors, managers, and Unions to ensure fair, transparent, and legally compliant outcomes.

See the job description (below) for a full list of duties for this role.

Role requirements

• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Specialised training and /or experience in employment law, compensation, coaching and mentoring, organisation development, change management or employee relations (at least two) (essential) 
• Strong understanding of HR systems, processes, and best practices (essential) 
• Experience handling complex employee relations matters, including grievances and disciplinary actions (essential)  
• Knowledge and experience in compensation, organisational planning, recruitment, organisation development, employee engagement and employee development (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD

Contract: Full time, Permanent

Salary: £26,500 gross per annum

Closing Date: 3 November 2025

Are you a Training Support Officer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Training Support Officer to join our team at HMS RALEIGH.

About the role

The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.

Responsibilities

· To support the Centre Manager to facilitate all activity hosted at the centre

· Lead on arranging all logistics in support of the centre’s activities

· Ensure the centres facilities are maintained appropriately

· Manage the routine health and safety records and actions for the Centre Manager

Requirements

· Strong administrative and organisational skills.

· Experience/knowledge of uniformed and/or youth organisations

· Experience working within the Military environment preferably Royal Navy.

· Can demonstrate ability to form and maintaining collaborative relationships.

· Ability and willingness to work evenings and weekends

For further information, please download the Recruitment Pack. If you are interested in this role and would like to arrange an informal chat you can contact the Centre Manager by email.

Benefits

• 51 days annual leave per annum
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Salary package: £31,510, plus £3,000 London Weighting (if applicable)

Contract type: Permanent

Job location: Nationwide, any regional office

To build a fair education for all, we need to unlock the potential in all children – not just some. Together, we’re making it happen. Every day, our work takes us closer to a better future. But we need to do more. It’s a big challenge – and we need your help to take it on.

As Fundraising Officer - Trusts & Foundations, you will play a key role in the Trust and Foundation function of the Trust and Foundations and Philanthropy team to deliver ambitious annual income targets through winning new partnerships, excellent stewardship and reporting. You will have a good understanding of trust and foundation fundraising, partnership management, development and stewardship and have a passion for the Teach First mission. You will play a key role in maintaining, growing and retaining our mid value trust and foundations partnerships to support our mission.

• Do you have at least 1 years' experience working with Trusts & Foundations?
• Do you have strong interpersonal skills (written and verbal communication) with a focus on building rapport and trust with Trusts and Foundations contacts, as well as the ability to tailor messages to different audiences?
• Can you accurately manage donor records, track income, and deliver stewardship activities, multiple tasks and deadlines across different accounts and projects?
• Do you work well with colleagues across fundraising to deliver joined-up stewardship?
• Are you comfortable using CRM systems, email marketing tools, and basic data analysis to inform engagement strategies?
• Can you take ownership of tasks, suggest improvements, and resolve issues independently when needed, whilst ensuring all work complies with data protection policies and legal requirements including the Fundraising Code of Practice?

Yes to the above? Then we want to hear from you. You might be our next Fundraising Officer - Trusts & Foundations!

Take a look at the job description and then complete an application on our careers website. Make sure you’ve got your CV ready to upload, along with a tailored cover letter that demonstrates how you meet our essential criteria. If you’re applying from an external job board, you’ll be redirected to our careers website. (Please note, we only accept applications through our careers website).

Interviews are expected to take place on 13 November 2025.

 About us  

The Barbican is an arts, learning, and conference centre in the heart of the City of London.   
  
We’re passionate about showcasing the most exciting art from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year we present thousands of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.  

We’re rooted firmly in our neighbourhood, collaborating with local communities to create joyful celebrations of the stories and places they care about, while putting the City of London on the map as a destination for everybody. Central to our purpose is supporting emerging talent, shaping opportunities that will accelerate the next generation of creatives.  

As a purpose-driven organisation, our values inform our work as well as our everyday decisions. We want to ensure that creativity, inclusion, community, and enterprise are an essential part of the Barbican. By underpinning everything we do with our organisational values, by being inclusive, connected, sustainable, and daring, and by approaching our work in a joyful way, we hope that being part of the Barbican community will become a positive, life-enhancing experience for everyone.  

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We’re looking for someone with a passion for fundraising and the systems and processes that make it thrive.

As the Barbican enters an exciting new era under new leadership, there couldn’t be a better time to join us. We’re focused on the future: opening up access to the arts, transforming our building through the Barbican Renewal programme, and reimagining what an arts centre can be through our Artistic Vision for 2025–2030.

The Development Officer, Operations will play a key role in supporting this transformation. Working at the heart of our Development team, you’ll help ensure the systems, processes and data that underpin our fundraising are efficient and robust, enabling the Barbican to deliver its ambitious artistic, learning and community programmes.

This is an excellent opportunity for someone looking to build on their fundraising experience and contribute to the work of an exciting multi-arts venue at a pivotal moment. The successful candidate will be a strong analytical thinker who can work with multiple systems and manage projects simultaneously. You’ll be supported to gain experience across the full spectrum of fundraising activity while helping to shape the systems and processes that underpin the department’s success.

The Development Officer, Operations supports our fundraising goals in these key areas:

• Supporter CRM database (Spektrix) 
   
• Gift administration 
   
• Audience giving fundraising 
   
• Reporting and insight 
   
• Data governance and compliance 
   

This operational support underpins the success of the Development department and plays a crucial role in the growth and effectiveness of an ambitious fundraising team.

Working closely with the Development Manager (Operations), you’ll help ensure the department’s fundraising systems, processes and data are managed effectively. You’ll also contribute to the delivery of Audience and Appeal fundraising strategies, supporting initiatives that engage our audiences and inspire giving.

This role offers the opportunity to join a growing team within a dynamic cultural institution, with scope to create, shape and implement new processes that help the team achieve financial growth in support of the Barbican’s ambitious and exciting future.

If you’re inspired to help shape the future of the Barbican by strengthening the systems and insights that power our fundraising, we’d love to hear from you.

The Barbican offers an excellent range of staff benefits. 

To apply click on the 'Apply Online' button below.

Deadline for applications is 9:00 am, Friday 31st October 2025.  Please note that we are unable to accept late applications. 

We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.

We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.

InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.

As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices. 

This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet  their immediate needs, but to help them reach their God-given potential.

As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.  

If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you. 

For more information please see the job pack attached. Closing date 10th November. 

Finance Officer - Payroll (6 month Fixed Term Contract)

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2 days in the office, and 3 days remote.

• Administer  payrolls for lay staff, ministers and pensioners, ensuring accuracy in tax codes, entitlements, deductions and other adjustments are in line with instructions from HMRC, HR , circuit treasurers and other clients.
• Ensure that all statutory and voluntary deductions are  correctly applied and remit monthly payments to appropriate  recipients.
• Prepare and post payroll summaries to the nominal ledger and reconcile control and  loan accounts monthly.
• Update and remit Real Time Information submissions (including FPS and EPS) to HMRC and upload tax code changes.
• Reconcile and remit monthly payments to HMRC for income tax, National Insurance contributions and other statutory recoveries.
• Generate  monthly debit statements, respond to payroll-related  queries from staff, ministers and treasurers, and provide payroll information to HR , HMRC and other relevant government agencies

About You

• Exceptional attention to detail and strong communication skills. 
• Ability to work collaboratively and effectively with colleagues, stakeholders and volunteers, across the Methodist Church.
• Highly organisational with a systematic approach to  administrative skills.

Proven ability to meet deadlines and remain calm under pressure with professionalism and  tact

• Demonstrate, honesty, integrity, resilience and a commitment to providing an excellent service.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. 

Closing Date: 2nd November 2025

Interview Date: 10th November 2025

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To support Home-Start Southwark’s administrative and operations functions, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

About The Role

 We are thrilled to offer an incredible opportunity to become part of our High Value team at Alzheimer’s Society! 

We’re looking for a passionate, people-focused communicator to join us. This is more than a fundraising role—it’s about building meaningful, lasting connections with supporters who want to leave a legacy of hope. 

This is your chance to play a pivotal role in generating essential funds that drive our mission forward, supporting those living with dementia, funding ground-breaking research, and campaigning for change.  
You’ll be the trusted guide for individuals considering leaving a gift in their Will, helping them feel valued, informed, and inspired every step of the way. You’ll also lead on delivering three engaging supporter events each year, bringing our mission to life and showing the real impact of legacy giving. 
If you are seeking a varied and fast paced role in a supportive and experienced team this could be the move for you. 

About you 

You may not be from a fundraising background, that's ok! Let us know in your application how you match what we need for you to succeed. We need you to have;  

- Strong relationship building and communications skills, to a wide variety of audiences, with an interest in some public speaking (don’t worry, we will guide you), both virtually and in person.
- Ability and motivation to meet and exceed targets, both financial and service delivery.
- Confidence or keen interest to learn how to deliver an engaging presentations to small and large audiences.
- The independence and self-motivation to work remotely. 
-  Experience of or real enthusiasm for using data to inform decisions with a desire to further develop this skill.

Location:

This is a homeworking role based within South East England (covering Kent, West Sussex, East Sussex, Hampshire & Surrey), with frequent travel across the region and to our Head Office in Central London, and regular travel to other locations including our national offices in Birmingham, Warrington, and Belfast.

Interviews will be week commencing 10th November 2025.  

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Are you interested in meeting people and building relationships with supporters?   As a Community and Events Fundraiser for MyVision Oxfordshire, you will play an integral part of the fundraising team, leading on our work with supporters in the community and supporting the team to fulfil its income targets.

MyVision Oxfordshire is a long-established charity supporting anyone in the county living with sight loss.  We provide a range of services across Oxfordshire including information and advice, equipment provision, technology training, befriending, clubs and groups, children's events and much more.

This is a key role to develop and implement strategies to raise funds through community engagement and events. You will work with our fundraising team to identify opportunities, build relationships, and execute fundraising initiatives that support MyVision Oxfordshire’s objective of supporting visually impaired people in the county.

Are you an imaginative and inspirational team player with a passion for engaging and effective fundraising and an interest in the arts? As Development Manager for Perth Theatre and Concert Hall you will take the lead role in developing and implementing our fundraising strategy and growing our charitable income across Trusts & Foundations, Individual Giving and Corporate Sponsorship.

A natural people person and confident communicator you will build relationships with key funding partners and donors to identify the most impactful fundraising opportunities and maximise returns.

You will collaborate with departments across the organisation to understand their fundraising needs crafting creative and compelling propositions that support our vision: ensuring everyone in our communities experiences the transformational power of the performing arts. 

Working closely with the Leadership Team, with responsibility for two Development Officers, you will: 

Fundraising Management and Development

• Review the fundraising strategy to achieve the agreed annual fundraising targets;
•  Act as a lead ambassador for fundraising across the organisation;
•  Engage key funding partners and donors to build long-term relationships;
• Identify/manage fundraising campaigns, creating impactful storytelling for supporter engagement;
• Lead high-value fundraising bids nurturing relationships to ensure the best outcomes. 

Individual Giving

• Develop and manage the individual giving schemes and major donor fundraising in support of cultural programmes;
• Implement a legacy giving scheme, working across departments to create support material and identify communication channels;
• Collaborate with the Director and Board to build a major donor pipeline;
• Grow the donor base and average gift size through communications, events, and stewardship;
• Liaise with the Development Officer, Marketing and Box Office, Director and Programming team, and Learning & Engagement to effectively promote and manage individual giving and supporters;
• Maximise Gift Aid income and promote tax-effective giving.

Trusts & Foundations

• Develop and manage PTCH’s Trusts & Foundations pipeline for cultural programming and Learning & Engagement projects;
•  Research/identify a wide range of income sources to increase the number of funders and grant size;
• Oversee the database, maintaining accurate records to plan and prioritise funding applications;
• Work with the Director, Programming,Head of Learning & Engagement and others to devise high-quality applications and cases for support;
• Oversee the preparation of timely, accurate funder reports in collaboration with relevant teams;
• Nurture relationships with Trusts & Foundations contacts. 

Corporate Sponsorship

• Review the sponsorship offering and create a pitch pack for prospective partners;
• Proactively seek company partnerships and increase sponsor numbers and fees;
• Collaborate across departments to identify projects with sponsorship potential.

Person Specification

• Experience in the charity sector, ideally in an arts or cultural environment;
• Team player;
• Outstanding communicator and persuasive storyteller;
• Enthousiastic about new fundraising opportunities and sector trends.

Essential:

• Experience in developing and delivering a fundraising strategy for a similar-sized organisation;
• Proven track record of raising at least £250,000 annually through Trusts & Foundations and individual giving;
• Thorough understanding of the arts fundraising landscape;
• Excellent interpersonal, organisational and budget management skills, with the ability to motivate others and deliver against deadlines/targets;
• Experience in developing relationships with partners, major donors and individual supporters;
• Proficiency in accurate fundraising income forecasting ROI assessment.

Please see the attached Recruitment Pack for further information. 

Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent 
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.

We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success. 

Our volunteers play an important role in: 

• fundraising events 
• delivering resources to people affected by MS 
• advocating for MS research and policy 
• providing care and support to the MS community 

Our Head of Volunteering will be: 

• leading on the development and implementation of the organisation's volunteering strategy
• growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims. 
• leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams. 
• ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers. 
• seeking new opportunities to grow and develop volunteer capacity, engagement and impact. 

We’re looking for: 

• extensive experience of development and successful implementation of a volunteering strategy or plan 
• a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers. 
• significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience. 
• substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture. 

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

The CAS Community Food Partnership is intended to support Food Projects (i.e., Foodbanks, Food Pantries, Top Up Shops, & Community Fridges to name a few) with capacity building and diversifying their operations – enabling them to support their communities and users, with overcoming challenges related to food and income insecurity. The project delivers activities across the county, with each Officer acting as a dedicated point of contact for each district. Activities range from supporting awareness raising of local services (i.e., Healthy Start, Affordable Food information, Cooking Projects) through social media channels to supporting Food Projects to become more resilient, including looking at their food supply chain and supporting the development of innovative solutions.

As the Community Food Partnership Manager you will provide strategic direction, and management to a team of four, and work with partners to ensure the outcomes of the project are met. You will have a good level of knowledge of infrastructure/capacity building support and be an experienced Manager of people. You should have an awareness and understanding of the challenges facing the voluntary sector and be skilled at developing partnerships, be able to demonstrate sound financial acumen, and the ability to navigate multiple priorities.

If you are interested in the role and would like to learn more, please contact Alice Wade, Deputy Director of Operations and Business Development for an informal conversation.

Successful candidates will be proactive individuals with a can-do attitude and appetite for learning. We are looking for those who can communicate with a wide range of people with varying degrees of experience. We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

What we offer You will work within a reputable charity which offers its employees benefits which include: • Blended working where role allows • Flexible working options to support work/life balance • 33 days (FTE) increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays • Up to 4% matched pension contribution • 2 days pro rata volunteering days to support volunteering in Suffolk • Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities • Company Sick Pay Scheme • Continued Professional Development for job related development • Family Friendly policies and practices • Tailored induction 

Closing date; Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability. We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.  

Save the Children UK has an exciting opportunity to join us as Chief of Staff, supporting our CEO and Executive Leadership Team. This is a unique opportunity to play a key part in shaping Save the Children's leadership agenda and in ensuring that internal operations run effectively and transparently.

Note: This is a hybrid position and will require being based in our Farringdon office three days per week, with some out-of-hours work and UK/international travel depending on the CEO's schedule and key events.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Chief of Staff, you will serve as a strategic partner to the CEO and Executive Leadership Team, driving alignment across the organisation's priorities, facilitating effective decision-making, and enabling a strong internal culture through communications and engagement.

The CEO's office sits at the heart of organisation and is frequently the first point of contact for numerous individuals and organisations, both national and international.  It's an exciting place to work and we need a motivated and organised self-starter to help support our CEO and Executive Leadership Team.

In this role, your key performance outcomes will include:

• Strategic Leadership Alignment and Delivery 

The CEO's priorities and agenda are proactively managed and aligned with organisational strategy. Executive leadership meetings are well-coordinated, with clear decisions, follow-through, and cross-functional collaboration that drives delivery of strategic objectives. 

• Engaged and Connected Organisation 

Senior leadership internal communications and engagement initiatives effectively connect staff to the mission, strategy, and leadership. Organisational updates, messaging, and all-staff events strengthen trust, morale, and understanding across all levels of the organisation.

• Trusted Executive Operations and Stakeholder Support 

Deliver high-quality, timely briefings, speeches, stakeholder communications and advice to the CEO. Relationships with internal and external partners are supported through clear messaging and reputational awareness, enabling the CEO and ELT to engage with influence and collborate with maximum impact.

• High-Performing and Accountable Team 

Direct reports have a clear purpose, are motivated, supported, autonomous and accountable. Safeguarding, compliance, and risk awareness are embedded in all operations, and the CEO Office runs efficiently, with streamlined systems that support responsive and agile leadership. 

• Ensure the development and implementation of Safeguarding procedures relevant to the role including identifying Safeguarding risks, supporting safe reporting mechanisms, and promoting compliance with safeguarding standards and best practice to protect children, community members, staff and volunteers from harm.

About you

To be successful, it is important that you demonstrate:

• Excellent strategic decision making, problem solving and analytical skills.

• Outstanding written and verbal communication skills.

• Strong project management and planning skills, including ability to think creatively and innovate.

• Superior organisational skills and the ability to work quickly, calmly and efficiently under pressure, producing high quality work to tight deadlines.

• Understanding of the policy and content of Save the Children's work.

• An agile mindset and approach, with the ability to adapt plans and review approaches, the willingness to constantly learn, including from positive and constructive feedback, and to work in ambiguity and emergence. 

• Ability to develop strong relationships and collaborate with a diverse group of colleagues, networks, leaders, and managers.

• Experience in a leadership role and of people management.

• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description on our website.

Ways of Working:

 The role will require being based in our Farringdon office three days per week, with some out-of-hours work and UK/international travel depending on the CEO's schedule and key events.

Please note: travel costs to your contracted office will be at your own expense. 

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.