Communications and recruitment lead jobs
Job Title: Area Manager (National Careers Service)
Location: Field/ Home Based - Southeast Regions - Kent, East Sussex and Berkshire
Salary: £34,325 - £38,658 per annum (depending on experience)
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Regional Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help our clients make decisions about learning, training, and work at any stage of their career. The service is available to anyone living in England and aged 13 or over. Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in the local area. Our skilled careers advisers can provide support on any aspect of our client’s career journey.
The Team
As part of the National Careers Service management team in the Southeast, you will be part of a small management and strategic team with an overview of a cohort of highly experienced and qualified Careers Advisers, trainees, tracking and admin staff that support our clients by providing Careers Information, Advice, and Guidance (CIAG) and monitoring our clients’ journeys.
About the Role
We’re seeking an inspiring, dedicated, and compassionate Area Manager to lead, support, and manage a team of careers advisers delivering the National Careers Service within the community. In this role, you'll be responsible for designing and delivering high-quality, innovative services tailored to customer needs, while driving team performance to meet targets and upholding the highest standards of impartial careers information, advice, and guidance.
You will ensure the successful delivery of services across community venues, Job Centres, education providers, and online platforms. This role blends performance management, resource planning, and partnership building with oversight of daily operations. You will also ensure the effective use of data and CRM systems, deliver clear communication and training to staff, and identify opportunities to expand and enhance service delivery.
This position requires travel and may include covering out of hours, weekends and bank holidays in line with First Contact requirements. There will be an on-call payment that will be received monthly.
About You
This is a fantastic opportunity for someone with management experience to lead by example, use innovation and action ideas with urgency. The successful candidate will be passionate about delivering high-quality services that truly make a difference, with an eye for detail and a commitment to excellence. You’ll inspire those around you to meet the highest standards, from National Careers Service and Ofsted requirements to safeguarding and equality. Successful candidates will welcome feedback, see it as a chance to improve, and take pride in your own growth through continuous professional development. You will need to be Adaptable and resilient and be able to thrive in changing circumstances while keeping people at the heart of what you do.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- Relevant experience and knowledge of the employability, careers and charity sector
- Leadership experience, set challenging targets and provide robust people and performance management
- Full UK driving licence and use of own vehicle
Essential Criteria
- Experience of using Microsoft Office packages, including Outlook, Excel, Word and PowerPoint
- Excellent oral and written communication skills
- Proven track record of working in a target driven environment, and be able to demonstrate an ability to meet or exceed contract targets
- Proven ability to negotiate with others to securing new business opportunities and increase levels of performance or achievement of outcomes
- Prepared to occasionally work outside of office hours to respond to demands of the role
- Strong communication and interpersonal skills, with experience liaising effectively with multi-agency professionals
- High level of organisational skills, efficient and results orientated with good time management
- Ability to build effective and professional relationships with partner agencies and organisations
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of our clients. As part of the National Careers Service team, this role gives you the chance to empower and motivate your staff to ensure our clients take positive steps into education, employment, or training.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, and wellbeing.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Tuesday 30th September 2025
Application review date: Wednesday 1st October 2025
Interviews date: Thursday 9th October 2025
Format
This recruitment round will consist of a competency-based interview and a pre-interview exercise.
Useful Information
If you have any questions, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Team Coordinator
Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.
We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.
We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate. The successful candidate will help us to deliver our objectives by providing seamless support and delivery. They will:
Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives.
Help the teams to work effectively, co-ordinate team activities, maintain relationships, alongside supporting operational excellence
Work flexibly as needs evolve to support teams, and occasionally, support cross-Directorate colleagues.
Use digital ways of working, technology and platforms to achieve goals.
This role will be based at our Birmingham office.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
HOW TO APPLY
Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 28th September 2025 11:59 PM.
As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities employer, Mindful Employer, Disability Confident and welcome applications from all sections of the community.
We are particularly keen to encourage people with lived experience of the challenges facing young people in the labour market, and committed to supporting you in your application. Please contact us if you require any additional support.
Internally, we encourage an open, collaborative and inclusive working environment.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children. Our team of trained staff and volunteers provide regular emotional support and practical help to families in their own homes and in groups throughout the community.
While the majority of our funding has previously come from grants, we are excited to announce that we are recruiting for a part-time Community Fundraiser to help the charity diversify our funding sources and engage with the local community, individuals and businesses.
The right candidate will combine their enthusiasm about our purpose, their excellent networking and negotiation skills, and their local know-how to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start and similar experience would be advantageous.
This role requires good IT, evaluation and report writing abilities, excellent written and verbal communication skills, and the ability to handle confidential financial and other data.
We are a small but friendly team, and we’re looking forward to recruiting the right person for the role.
Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.
Home-Start Epsom, Ewell and Banstead's mission is to shape a community where all children have the best possible start in life.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships and Philanthropy Manager
Could you turn partnerships into something profoundly powerful? Join Prospect Hospice and help shape the future of end-of-life care through bold, strategic fundraising.
At Prospect Hospice, we are dedicated to providing outstanding end-of-life care to our patients, as well as offering emotional, spiritual, and practical support to their families and loved ones. Based in Swindon, we serve communities across North Wiltshire, Swindon, and the surrounding areas.
As a charity, we rely heavily on the generosity of individuals, businesses, and philanthropic donors to fund our services. We are seeking a dynamic Partnerships and Philanthropy Manager to join our team and help us continue this vital work.
Hours: 30 to 37.5 hours per week (Flexible working options, minimum 3 days per week in the office, part-time considered).
What is the role?
As our Partnerships and Philanthropy Manager, you’ll be at the heart of our new strategy - unlocking income and wider value through bold, purposeful partnerships with local businesses and philanthropists.
In this role you’ll:
- Lead and deliver our corporate partnerships and major donor strategy
- Proactively identify & cultivate relationships with prospective donors
- Create compelling proposals and deliver inspiring pitches
- Collaborate with internal teams to align funding with strategic needs
- Build and nurture high-value relationships with partners and philanthropists
- Secure major gifts and high-value, strategic support
- Deliver bold, innovative fundraising initiatives
- Deliver exceptional stewardship and donor experiences
- Track progress through regular pipeline & financial reporting
- Coach and support colleagues in corporate fundraising
- Act as the corporate fundraising expert across the charity
This is a fantastic opportunity for an ambitious and results-driven individual to make a real impact in our community.
What we’re looking for:
- A track record in securing income through new & existing partnerships (charity or commercial sector)
- Strong networking, influencing and relationship-building skills
- Strategic thinker with excellent written and verbal communication
- Experience of using a pipeline to track the status and potential value of partnerships
- A team-player who is passionate about growing income through partnerships and wider fundraising activities
- A proactive, self-starter with a passion for making a difference
- Full UK driving license and access to your own car
We are looking for a confident, proactive individual who is passionate about making a difference. The ideal candidate will have a strategic mindset, with the creativity to develop new fundraising ideas and the resilience to achieve ambitious income targets. View or download the job description for full details:
Our Values
We’re committed to creating a truly inclusive workplace where everyone can thrive. We value diversity of thought, ability and individuality, and we’re proud to be a learning organisation that encourages innovation and continuous development.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
Ready to Apply?
If you're ready to shape something meaningful and see the impact of your work every day, submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in so we may close the vacancy before the closing date. Candidates are advised to apply early.
The client requests no contact from agencies or media sales.
Age UK is looking for a dedicated and experienced Hardware and Software Asset Delivery Manager to oversee and optimise the lifecycle management of a diverse IT asset portfolio across multiple sites on a permanent basis. You will be responsible for efficient purchasing, deployment, obsolescence management, and disposal of hardware, alongside managing collaborative and productivity software.
The role will ensure asset management services align with business needs and quality standards while managing service delivery, troubleshooting issues, and implementing innovative solutions to enhance performance.
If you have experience managing hardware and software assets and are skilled in delivering efficient, high-quality services, we want to hear from you.
This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I
Experience
Proven experience in IT service management. A, I
Proven experience in leading a hardware and software asset management function. A, I
Experience with IT service management tools and software. A, I
Experience in a similar role within a large organisation across diverse locations. A, I
Skills and Knowledge
Experience of effective stakeholder management internally and externally. I
Excellent problem-solving and analytical skills. I
Strong leadership and team management abilities. I
Strong understanding and knowledge of how to apply ITIL principles. A, I
Effective communication and interpersonal skills. I
Proficiency in data analysis and reporting, with the ability to present findings to stakeholders. A, I
Experience of managing IT budgets and forecasting asset-related expenses. I
Personal attributes
Ability to manage multiple priorities and work under pressure. I
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
Supporting statements and anonymisation process
Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.
Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Research Engagement Officer
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Home-based / Split between home and our London Office
Salary: £39,500 - £43,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role:
We’re looking for a Research Engagement Officer to support and coordinate our Cancer Clinical Research Groups—formerly the National Cancer Research Institute (NCRI) Research Groups. This is a unique opportunity to play a central role in shaping practice-changing cancer research across the UK in living with and beyond cancer, palliative and end of life care and radiotherapy.
What you’ll be doing
- Coordinate and support the Cancer Clinical Research Groups, facilitating meetings (virtual and in-person), communications, and collaborative activities.
- Act as the secretariat, managing logistics, agendas, minutes, and follow-ups for key research groups including Living with and Beyond Cancer, CTRad, and SPED.
- Work closely with the Research and Health Data team to align group activities with Macmillan’s strategic priorities.
- Lead on research priority setting, lived experience involvement, and grant funding processes.
- Support the dissemination of research outputs at conferences and events, and contribute to academic literature reviews and publications.
What you’ll bring
- Experience in medical or health research, ideally within a charity or research organisation.
- Strong project coordination and administrative skills, with the ability to manage multiple complex meetings and events.
- Confidence in taking accurate minutes of scientific discussions and managing communications with diverse stakeholders.
- A proactive, flexible, and collaborative approach, with excellent written and verbal communication skills.
- Ability to build and maintain professional networks across multi-disciplinary teams.
Who you’ll work with
You’ll collaborate with:
- The Centre of Clinical Expertise
- Insight and Performance teams
- Core Strategic Groups
- The UK Collaborative for Cancer Clinical Research (UKCCCR)
- The Association of Medical Research Charities (AMRC)
- And other emerging stakeholders in the cancer research landscape
Recruitment Process
Application deadline: 15th Sept 2025
First interview dates: Early October 20205 (TBC)
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Overview
We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge fundraising events with strategic control, operational excellence and a deep sense of ownership.
This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility.
You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:•
- how we approach recruitment
- our team, culture and values
- the benefits of working with us
- and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the role
The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed.
This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement.
This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters.
The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration.
This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.
Key Responsibilities
- Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events — including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships — ensuring a high standard of execution and supporter experience.
- Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement.
- Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints.
- Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation.
- Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting — with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends.
- Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back — ensuring resources are directed where they’ll deliver the strongest return and long-term value.
- Lead on supporter acquisition strategy across owned and paid channels — including ballot management, grassroots marketing, and behavioural communications — to ensure high-quality leads, strong retention and long-term supporter engagement.
- Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility.
- Collaborate on planning and execution of end-to-end stewardship journeys — from registration to celebration — ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships.
Essential Experience
- A minimum of 3 years’ experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes.
- Strong track record in supplier management, live event delivery, and compliance — including health & safety, risk assessments, and insurance.
- Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence.
- Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking.
- Deep knowledge of event marketing and acquisition strategies — including ballot processes, audience segmentation, targeting, and grassroots recruitment.
- Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints — and how these influence retention, satisfaction and performance.
Personal Attributes
- Strategic and delivery-focused — able to set direction and manage detail with equal confidence.
- Highly accountable and self-driven — delivers results independently and takes full ownership of responsibilities.
- Committed to excellence, with a constant drive to improve systems, processes, and supporter experience.
- Collaborative and generous with knowledge — supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility.
- Calm and composed under pressure — especially during live delivery or partner-facing moments.
- Insight-led and data-aware — uses evidence to inform decisions and adapt strategies intelligently.
- A strong and credible communicator — able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers.
- Creative and solution-oriented — always looking for ways to improve value and elevate the supporter experience.
- Deeply motivated by delivering meaningful, memorable experiences for supporters.
- Adaptable and resilient — thrives in changing environments and supports others through organisational shifts.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London
Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.
This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.
You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.
Key responsibilities include:
- Providing excellent customer service via phone, email, and post
- Processing donations and managing Gift Aid records
- Maintaining accurate supporter data in the CRM
You’ll be a great fit if you:
- Have experience in supporter care
- Are confident using databases (ideally Dynamics or RE) and handling sensitive data
- Have strong communication skills and attention to detail
- Thrive in a busy, team-oriented environment
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
To discuss this vacancy, please call Ashby and quote reference 2699AJ
Main purpose of post
To provide high-level, confidential administrative and strategic support to the
CEO and Deputy CEO, enabling them to focus on leadership priorities by
managing their schedule, communications, and key relationships—while also
supporting governance functions and ensuring smooth coordination with the
Board of Trustees and senior leadership team.
Co-ordinate and service all Board of Trustee meetings and committees to ensure
the charity is effectively governed. You will provide support to the Trustees as
required.
Support the Senior Leadership Team by co-ordinating and servicing meetings,
creating and monitoring action logs and administering the Risk Register.
Key Responsibilities
Executive Support:
Provide proactive administrative and strategic support to the CEO and
Deputy CEO, including diary management, meeting coordination, and
handling correspondence.
Manage and prioritise emails, draft communications, and assist in the
preparation of reports, presentations, and briefing documents.
Coordinate travel, event attendance, and speaking engagements for the
CEO and Deputy CEO.
Board & Governance Support:
Act as the key administrative support for the Board of Trustees and
Board committees, including scheduling meetings, preparing and
distributing papers, taking accurate minutes, and tracking actions.
Maintain governance calendars, ensuring alignment with charity
reporting requirements and deadlines.
Support the CEO and Head of Governance & Operations in ensuring
compliance with regulatory and governance obligations (e.g., Charity
Commission, Companies House).
Facilitate effective communication between the CEO and Trustees, and
support Board induction, development and off boarding processes.
Maintain accurate records and filing systems for confidential and
governance documentation.
Stakeholder Engagement:
Liaise with internal and external stakeholders on behalf of the CEO in a
professional and timely manner.
Support the planning and execution of high-profile meetings and events
involving funders, partners, and supporters.
Office and Project Support:
Assist in the delivery and tracking of cross-organisational projects led by
the CEO.
Coordinate Leadership meetings including preparing agendas, papers
and monitoring progress against the annual plan
Coordinate the reporting from strategic working groups to monitor
progresses against objectives
Coordinate and prepare assurance documents including the Risk
Register, CEO report and regulatory or compliance documents, as
required
Provide occasional support to the senior management team, as required
Undertake any other duties as the organisation may reasonably require.
Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team
Able to work flexibly, including working occasional evenings.
Who you are
We are looking for a highly capable and discreet Executive Assistant to support the
CEO and Deputy CEO and who will play a key role in ensuring the smooth operation
of the charity’s governance framework. The successful candidate will provide
executive-level administrative support, coordinate the Board and Committee cycles,
and act as a central communication point between the CEO, Board members, senior
leadership team, and external stakeholders. This is an exciting and pivotal role at the
heart of a purpose-driven organisation making a real difference to the lives of
thousands of local people.
About you:
You will be professional and discreet and feel comfortable being part of a fastpaced
charity team
You will have excellent communication skills (both written and oral)
Able to manage your own workload and priorities to agreed deadlines
You will enjoy managing relationships, working in a professional manner at all
times
Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
Support and encourage harmonious internal and external working
relationships
Make a positive contribution in delivering the charity’s strategy and raising the
profile of Weston Park Cancer Charity
How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Monday 29th September
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role:
We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will be an integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.
You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.
What you will do:
As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.
You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).
Key responsibilities include but not limited to:
Operational Management
- Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
- Ensure impeccable presentation standards aligned with brand guidelines.
- Full compliance of operational policies and procedures.
- Ensure staff and volunteers are engaged with their roles and environment.
- Effective staff planning that aligns with budget and operational needs.
- Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
- Support the AVEM in the operational delivery of house openings and tours.
- Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.
Tours & Walks Operation
- Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
- Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
- With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
- Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
- Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
- Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
- Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
- Develop a guide recruitment and training programme.
- Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.
People Management
- Line manage the AVEM, providing operational guidance and supporting their professional development.
- Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
- Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
- Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
- Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
- Lead annual visitor care training for staff and volunteers.
- Provide ongoing role-specific training to ensure high standards of delivery.
Other Duties & Responsibilities
- Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
- Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
- Deputise for the HVE and provide operational duty management in the AVEM’s absence.
- Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
- Act as a trained First Aider and Fire Marshall (training provided).
- Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
- Support frontline operations during peak times, major events, or staff shortages as required
- Stay informed on industry trends and best practices in the heritage/museum sector
You will be a great fit if:
You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.
This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.
Your areas of knowledge and expertise that matter for this role:
- Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
- Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
- Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
- Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
- Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
- Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
- Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
- Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
- Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.
Additional requirements:
The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.
Rewards for working with us:
- Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
- Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
- Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
- Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
- Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
- Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
- Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
- Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
- Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
- Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
- And plenty more!
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




Digital Learning Lead – UX / UI
Salary: £40,000 per annum
Contract: Fixed term until April 2027
Location: London (EC1M) with hybrid working (1–2 days per week in office)
Hours: Full time (35 hours per week)
Closing Date: 28 September 2025, 5:00 PM
Interview Dates:
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First Stage (online): 14–15 October 2025
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Second Stage (in person): 22 October 2025
Use your UX/UI and digital learning expertise to shape the future of technical education.
At WorldSkills UK, we believe in the power of skills to change lives, boost the economy, and raise the prestige of technical and vocational education. We’re looking for a Digital Learning Lead – UX/UI to play a pivotal role in developing and improving the Learning Lab, our online platform for educators and trainers across the UK’s technical and vocational education sector.
This is an exciting opportunity for a creative, user-focused digital learning expert who’s passionate about supporting educators and driving up standards in teaching and training.
Key Responsibilities
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Lead the design and development of the Learning Lab, ensuring an intuitive, engaging, and accessible user experience.
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Own and optimise the educator journey from first visit to repeat engagement using data, feedback, and testing.
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Collaborate with internal teams and external partners to develop new features and improve platform functionality.
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Apply strong UX/UI design skills to deliver impactful, user-centred digital solutions.
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Manage platform projects, budgets, vendors, and reporting processes.
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Promote high standards in design, accessibility, and inclusivity across the platform.
What We Offer
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Salary of £40,000 per annum
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Hybrid working (with 1–2 days in our London office)
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25 days annual leave (plus bank holidays), rising with service
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6% employer pension contribution (with 3% employee contribution)
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Healthcare cash plan & life insurance (3x salary)
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A flexible and supportive working culture
How to Apply
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Your CV (Word format with identifying details removed)
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A supporting statement explaining your suitability for the role
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A separate document with your contact details and confirmation of your right to work in the UK
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A digital portfolio (PowerPoint or PDF, max 5 slides / 10MB) showcasing your UX/UI work and approach
The client requests no contact from agencies or media sales.
The Director of Policy, Strategy and Governance is a new leadership role at the forefront of shaping and communicating our strategic direction.
As a member of the executive team reporting to the CEO, the Director will work with school leaders, other key external partners and teams within Camden Learning to drive high standards and grow a school-led system striving for both excellence and equity.
The Director will be responsible for leading, developing and communicating Camden Learning’s strategic direction, including plans for future growth and success. This entails keeping abreast of current developments, not only identifying opportunities and trends but also developing and supporting innovative approaches while ensuring alignment with Camden Learning’s goals.
The Director will be responsible for overall governance effectiveness, as well as provide strategic leadership for school governor services, ensuring effective support for governors in their key strategic and statutory roles. This includes establishing high-quality development and training programmes, the provision of a clerking service and bespoke support for governing bodies, as needed.
We are looking for a leader who can take ownership of shaping this role from day one – a strategic thinker, a skilled communicator, and a champion of inclusive governance. This is a rare opportunity to influence the future of education in Camden and beyond. Your leadership will help us tell our story, measure our impact, and ensure that our strategy remains both ambitious and grounded in the realities of our schools.
Key dates
- Applications close: 9am Mon 6 October
- First round interviews: Tue 21 and Wed 22 October (online)
- Final round interviews: Tue 28 October (in person at 5 Pancras Square, London)
- Start date: As soon as possible (January 2026), to be agreed with the successful candidate.
ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
All Ways Network (AWN) is a thriving UK-based charity that supports small, Muslim-led not-for-profits, specifically those with an annual income of £1 million or less, working across diverse communities in the UK. With a bold vision for equity and representation, AWN champions the infrastructure, voice, and sustainability of grassroots Muslim initiatives, aiming to reshape the landscape of civil society through inclusive collaboration and community-led solutions.
As an entrepreneurial and visionary CEO, you'll guide AWN to achieve its charitable goals and steward its growth as it scales. Working closely with our Board of Trustees, you will develop and deliver the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in leading the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff.
This is an exciting time to join us, as AWN will commence a 4-day work week (32hrs) pilot for 6-9 months on commencement of the role. With our highly supportive Board, this opportunity is suitable for both established leaders and those ready to step up.
We’re actively seeking to deepen connections alongside our current engagement with South Asian communities, to actively reach African, Middle Eastern, South East Asian, and other Muslim communities contributing to the rich tapestry of the UK charity landscape. We welcome applications from all backgrounds, provided the candidate brings a strong understanding of and empathy for Muslim communities.
Key Responsibilities
Leadership & Operations
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Oversee daily operations, ensuring smooth running of all charity functions.
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Manage and lead a growing team, providing support and guidance.
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Lead recruitment, staff development, and HR management in collaboration with the Board.
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Ensure compliance with internal policies and manage organisational risks.
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Develop and monitor operational systems to track progress and outcomes of key initiatives.
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Foster a positive and growth-oriented work environment, helping staff realise their potential.
Board Collaboration & Strategic Planning
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Work closely with the Board to implement AWN’s strategic and operational plans.
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Assist with budget management, resource allocation, fundraising, and grant management.
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Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements.
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Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register).
External Representation & Stakeholder Engagement
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Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals.
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Support the team in managing partnerships and providing strategic advice on project delivery.
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Attend relevant events outside office hours and on weekends when necessary.
AWN is looking for:
Essential
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Strong organisational and independent time management skills, with the ability to manage multiple priorities.
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Proven experience in operations management, with a track record of improving processes and productivity.
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The ability to work with and report to the Board of Trustees, including governance and strategic planning, alongside familiarity with charity legislation, guidelines, and best practices.
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Experience with grant-making, funding, and resource allocation.
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Experience in building relationships with internal and external stakeholders.
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Confidence in public speaking and representing AWN at external events.
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Ability to support staff development and align team goals with AWN’s strategic vision.
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Strategic thinking, with clear communication of AWN’s vision.
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Knowledge of the Muslim community and their needs in the UK.
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Knowledge of GDPR, data protection, and the regulatory landscape for charities.
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Understanding of the not-for-profit sector, particularly Muslim-led charities.
Desirable
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Experience in managing remote teams effectively.
How to Apply
We are partnering with Doing Good Recruitment on this appointment. If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible.
AWN is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description; if you meet most, we encourage you to apply.
To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a growing, sustainable and ambitious social mobility charity. We know that young people in under-served parts of the country are missing out on opportunities which would unlock their confidence and build their skills for a successful future.
Our long-term, transformational partnerships with business and civic society which support over 60k+ young people every year discover what they are amazing at. This role will lead our evaluation approaches, data analysis and impact insights for our new five-year strategy - Ambition 2030.
What you will be doing
The insights you bring to our programme delivery will aid our understanding of our short, medium and long-term impact for young people, and our role in careers education and social mobility. Your work will also support us to continue to build on ‘what’s working’ and improve our offer to schools, ensuring our support reaches the young people who are most at risk of missing out on opportunities to spark a successful future.
Responsiblities:
- Evaluation
- Data collection
- Data analysis
- Insight reporting
- Systems management
Read more in our job pack.
Job details
- £35,000 salary
- Full time (37.5 hrs per week)
- Hybrid working*
- 28 days holiday + bank holidays (inclusive of Christmas closure days)
- Training budget
*Hybrid working
This is a hybrid role. You will be working from home and will join our Team Together Days in a co-working space in London a min of 1 a month, up to a max of 3 per month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website.
We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered.
To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for.
Using AI in your application
Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application.
Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
Please read the job applicant information before completing your application.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Legacy Marketing Manager to join our Fundraising team.
Title: Legacy Marketing Manager
Salary: £43,260 - £46,350 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London (2 days per week on-site)
Job Summary
As a key role within the Fundraising Division, the Legacy Marketing Manager will work to achieve the essential long-term legacy income that helps Anthony Nolan to save the lives of people with blood cancer and blood disorders.
You will do this by shaping and implementing our legacy marketing plans to achieve our long-term income goals. You will develop an audience-centric and insight-driven legacy marketing programme to attract and steward potential legators. You will also have line management responsibility and oversee our legacy administration work.
Key responsibilities
These include but are not limited to:
- Develop and manage our legacy fundraising, setting and achieving agreed targets to help us to grow our long-term legacy income.
- Plan, develop and implement high impact, audience-centric legacy marketing campaigns to attract new legacy pledgers, considerers and enquirers. This includes activity across a range of channels from social media, digital, telemarketing, direct mail and events.
- Develop and implement compelling supporter journeys to effectively steward potential legators.
- Ensure that all legacy marketing campaigns are managed efficiently and effectively.
- Track, report and benchmark results to inform decision making for future activity.
- Overall management of our annual legacy income; management of our legacy administration, including overseeing the external legacy admin support.
- Build and maintain sustainable, constructive relationships with the team, colleagues and key external suppliers.
- Provide internal resources for learning about legacies, to aid awareness.
- Collaborate to ensure integrated planning for legacy marketing with the wider teams: Individual Giving, other fundraising teams, the register team, marketing and content along with other colleagues to identify sustainable ways to deliver our Fundraising strategic plan.
Essential attributes:
- Experience of creating and managing large scale, multi-channel, audience-centric and insight-led response-driving fundraising or marketing campaigns
- Demonstrable track record of achieving legacy fundraising success through integrated communications to individual supporters, with experience of effective supporter stewardship to drive loyalty
- A track record of developing and meeting targets within budget
- A working understanding of legacies and the legacy administration process and experience of working with solicitors and online will writing partners.
- Experience of producing financial analysis to improve lifetime value, including detailed income and expenditure budgets and reforecasts
- Experience of line management and coaching to achieve agreed goals
- Excellent written and verbal communication skills and project management skills
- Confident use of Microsoft Teams, Microsoft Office, Excel and First Class.
- Ability to understand, interpret and review plans based on complex information and situations
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached, and you can read more about what to expect on the Our recruitment process page found on our careers site.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.