Communications and volunteering coordinator jobs

Support those who Care

This is an exciting opportunity to join our service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.

The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.

You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.

Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.

This is a full-time position, and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.

Do a job where you make a difference.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

THE SUNDAY TIMES BEST PLACES TO WORK 2025

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.

MAIN PURPOSE OF JOB:

To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets (ie Owner needs).  To identify individuals outside our charitable remit and refer to other organisations that can offer assistance and always seek advice in the case of doubt.

Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly Owners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”.  Liaise with both Owner and volunteer throughout to ensure the delivery of our service.  This post will require a good overall understanding of the needs of elderly people and their pets.

 MAIN DUTIES AND RESPONSIBILITIES:

i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help Owners with their pets.

ii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case to record volunteers assigned and the service provided. 

iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation.

iv. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.

v. To ensure the appropriate delivery and quality of service provided to Owners when you are handling a request for:-

a) Dog Walking

Task a minimum of two volunteers per case to assist with dog walking.  Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.

b) Home Checks

When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check.  Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).

c) Short Term Fostering (stf)

To initially gather as much information about the pet(s) as you can and how soon a foster is required.  Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well.  Keep in touch weekly.

If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the Owner to ensure all is well.  If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.

If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.

d) Long Term Fostering (ltf)

Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home.  Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.

e) Pet Care

When required, task a volunteer to visit a Owner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.

f) Talks

To task a volunteer to give a talk, attend an event, or represent The Trust but always take advice from your line manager with regard to appropriate volunteers for these tasks.

v. To liaise with all other members of The Trust to help maintain a quality service.

vi. To contribute to the team by helping to update volunteer and Owner cases in the course of your communications.

vii. To help maintain filing and filing systems related to your work.

viii. To liaise with all other staff of The Trust in a flexible manner.

ix. To liaise with all Owners and members of the general public in a polite and helpful way.

x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).

xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

About us

The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An IAA level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber. We also support clients to access destitution support, housing and relevant services they are entitled to.

We are proud to share that RAMFEL has recently been accredited as a Great Place to Work, reflecting our commitment to creating a positive and supportive environment for our team.

We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.

As a Communications Coordinator, the role holder will create engaging social media and video content to showcase RAMFEL’s work and amplify migrant voices. The role also involves in producing impactful storytelling materials that inspire action and help grow RAMFEL’s online presence.

Specific Responsibilities

Social media output

1. Creating engaging, high-quality and innovative content for paid campaigns on RAMFEL’s social media platforms.
2. Producing high quality video content from RAMFEL events.
3. Producing static images, carousels, and memes to support petitions and outreach.
4. Managing content production end-to-end, including scripting, filming, editing, and reporting.
5. Collaborating with internal stakeholders to ensure content is accurate and on-message.
6. Supporting multiple campaigns simultaneously and contributing to broader team projects.
7. Providing regular performance insights.

Organisational development

1. Contribute and lead on monitoring and evaluating our social media efforts and supporter engagement.
2. Ownership and oversight of RAMFEL’s website.
3. Manage and produce the in-house staff newsletter
4. Grow our supporter and social media base and engagement.

General responsibilities

1. Seek to continuously improve in order that RAMFEL’s messaging and impact is shared broadly across the sector and beyond.
2. Work collaboratively across teams to advance the strategic objectives of the organisation.
3. Ensure that all RAMFEL’s Policies and Procedures are adhered to at all times.
4. Attend internal and external training as and when required.
5. Participate in regular supervisions and team meetings.
6. Act as a positive ambassador for the Charity at all times.
7. Undertake any other duties that may be reasonably required.

Person Specification Experience/knowledge

• Proven track record in social media content creation and digital storytelling.
• Working knowledge of Meta Ads Manager.
• Experience working within brand guidelines and visual identities.
• Knowledge of monitoring and evaluating engagement with supporters.

 Skills

• Ability to work independently and autonomously.
• Ability to translate complex topics into accessible, action-driven content.
• Attention to detail.
• Aptitude for grasping complex issues rapidly
• Strong IT skills, including Microsoft Office and Canva/other digital content creation tools.
• Communicates effectively at all levels, both verbally and in writing.
• Supportive team player.

For more details, please refer to the job specifiaction document.

You’ll take pride in delivering excellent customer service while ensuring your team’s activity is prioritised and in line with organisational objectives. 

Alongside the Head of Marketing & Communications, you’ll play a key role in planning and prioritisation for the wider Comms team, using your detailed stakeholder understanding, audience insight and market research to inform team plans. You’ll also work to support the group and individual hospice brands, working with your team and the Head of Marketing & Communications to develop the brand strategy and ensure appropriate application of our visual identity, as well as delivering brand awareness activity as needed.

Essential criteria

With the support of the Campaigns & Brand team, to deliver and manage key marketing and communications projects, campaigns and activity from inception to completion, across all available channels.

Provide line management for the Account Executives, Marketing Manager and Design & Brand Manager.

Lead the Account Executives in supporting stakeholders from across the three hospices with their communications needs, ranging from campaign planning and execution to supporter communications, patient information and ad hoc requests.

Take, develop and interrogate marketing and communications briefs from colleagues across the hospices, supporting the Account Executives with delivery against these briefs, planning resources and identifying pinch points.

Devise, develop and maintain briefing and delivery processes to ensure the efficient and effective running of the team.

Meet regularly with key department managers, building strong relationships and developing schedules for projects and activity.

Support the Head of Marketing & Communications with the annual and ongoing planning cycle, to ensure a clear overview of activity across the wider team.

Lead on more complex projects or campaigns as needed, including activity that supports brand awareness and fosters recognition, understanding of what we do, and support in our communities.

With the support of the Marketing Manager, build and maintain our market research and audience insight that supports the Account Executives and wider Marketing & Communications team in their delivery of appropriate strategies and messaging.

About us

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. 

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.

Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions. 

Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

This is an exciting opportunity to lead and strengthen IRMO’s Volunteer Scheme as part of our Education, Training and Employment (ETE) programme. Volunteers play a vital role in achieving IRMO’s mission, and this position is central to ensuring that our volunteer initiatives both empower community members through meaningful work experience and enhance IRMO’s capacity to deliver impactful services to the community.

The Volunteer Scheme Coordinator will be responsible for managing all aspects of volunteering at IRMO — from recruitment and training to ongoing support and development. They will champion volunteering internally and externally while fostering opportunities for volunteers to learn, grow and make a tangible difference in the lives of others. Working closely with the ETE Programme Manager, the post will also be expected to develop partnerships and volunteering roles that support IRMO’s vision, values and strategic objectives.

Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.

We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:

· Identify and plan for the organisation’s volunteer needs.

· Lead on volunteer recruitment, induction and retention.

· Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.

· Build strong relationships, fostering a positive and inclusive volunteer culture. 

About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.

This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.

RB Mind offers:

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Interviews will be held soon after the closing date of Sunday 14th December.

ABOUT TRAIN 

TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served. 

Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community. 

Our vision: every young person should have the opportunities, tools and support they need to create a positive future. 

ABOUT THE ROLE 

As Fundraising and Communications Coordinator, your main focus will be trusts and foundations: researching opportunities, writing persuasive applications and producing clear reports. You’ll also play a part in growing support from corporates, community fundraising, individual donors and major gifts, helping to build a broader base of income over time. 

Alongside this, you’ll lead on communications. That means keeping our website and social channels current, producing supporter newsletters, and sharing our story more widely through PR and campaigns. You’ll help make sure the difference TRAIN makes for young people is seen and understood by funders, partners and the local community. 

It’s a hands-on role, well-suited to someone who enjoys writing, building relationships and juggling different projects. You don’t need to be an experienced fundraiser — we’re open to people with transferable skills, whether from corporate, public or third sector backgrounds. What matters most is that you can communicate clearly, organise your workload, and are motivated by making a difference for young people. 

You’ll report directly to the CEO and work closely with the rest of the team. This is a part-time role of approximately 30 hours per week, which can be worked flexibly. The role is based in Didcot with hybrid working, but for the right candidate we will consider a fully remote arrangement. 

SALARY AND BENEFITS 

• Salary: £28,598 - £31,022 FTE (pro-rated, depending on experience) 

• Contract: Permanent, part-time, approx. 30 hours per week. We can be flexible on the exact number and when they are worked. 

• Annual leave: 25 days plus bank holidays (pro rata) 

• Pension: 3% employer contribution 

• Flexible working: Hybrid by default, fully remote considered. We’re happy to consider other flexible arrangements such as term-time only and job shares. 

• Professional development: Tailored learning and training opportunities 

• Wellbeing: Access to an employee assistance programme with mental health and wellbeing support 

• Culture: Supportive, collaborative team with regular catch-ups and shared learning 

KEY RESPONSIBILITIES 

Fundraising (approx. 80%) 

• Pipeline and planning – work with the CEO to keep a clear fundraising plan, with trusts and foundations as the main focus alongside manageable growth in corporates, community, and individual giving. 

• Trusts and foundations – research prospects, build a live pipeline, and write strong, tailored bids. Prepare accurate budgets and gather evidence from the team to strengthen proposals. 

• Reporting and stewardship – deliver timely reports, thank funders and donors well, and manage renewals and uplift opportunities. 

• Relationship development – nurture links with local businesses, community groups and potential major donors. Prepare simple proposals and support fundraising events or activities as needed. 

• Systems and compliance – maintain accurate records of applications, deadlines and outcomes. Ensure fundraising activity is compliant with GDPR and charity regulations. 

Communications (approx. 20%) 

• Supporter communications – produce engaging newsletters, updates and thank-yous that connect donors and partners with TRAIN’s impact. 

• Digital presence – update the website and social media channels with accurate, timely content that reflects TRAIN’s work and values. 

• PR and profile – share stories with local media, partners and networks. Ensure TRAIN’s messaging is clear, consistent and accessible. 

• Community engagement – promote TRAIN’s profile, youth offer, brand and presence in the community. 

General 

• Work closely with the CEO to align fundraising and comms priorities. 

• Collaborate with youth work staff to gather stories, quotes and data that demonstrate TRAIN’s impact. 

• Represent TRAIN at meetings and community events. 

• Contribute to the life of a small, collaborative team. 

ABOUT YOU 

We don’t expect you to have a long career in fundraising behind you. What matters most is that you can write clearly and persuasively, build relationships with people, and organise your workload to meet deadlines. If you’ve developed these skills in another sector and are keen to bring them into the charity world, we’d love to hear from you. Just as important, you’ll bring a genuine passion for TRAIN’s mission and a belief in the difference youth work makes. 

Essential qualities 

• Strong written communication skills: able to produce clear, persuasive bids, reports and updates. 

• Good at building relationships, whether with colleagues, partners or supporters. 

• Organised and reliable, able to manage multiple deadlines. 

• Comfortable working independently but also a collaborative team member. 

• Confident using IT tools (Microsoft Office, online research, basic social media platforms). 

• Passionate about TRAIN’s mission and motivated to make a difference for young people. 

• Satisfactory Enhanced DBS check (we will arrange this before you start). 

Desirable qualities 

• Experience of fundraising, bid writing or income generation in any setting. 

• Understanding of trusts and foundations, or the ability to learn quickly. 

• Experience in marketing, PR, or communications (e.g. social media, newsletters, supporter comms). 

• Familiarity with CRM or pipeline management tools. 

• Knowledge of charity fundraising regulation and GDPR. 

• Confidence in representing an organisation at events or meetings. 

Equal opportunities 

TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. 

Safer recruitment 

TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check. 

Recruitment timeline 

• Applications open: Thursday 20 November 

• Applications close: Wednesday 10 December (midnight) 

• Shortlisted candidates notified: Thursday 11 December 

• Interviews: Wednesday 17 December 

We are looking for an enthusiastic Volunteer Officer to plan and deliver our new Volunteer Strategy. This role involves leading and coordinating our voluntary role holders across different roles and integrating with the wider work of the team.

We want someone who is passionate about volunteers and who will rise to the challenge set by our Chief Officer for all our work to have a clear fingerprint of volunteers demonstrated. The post holder will have latitude to develop a modern, exciting, and vibrant volunteer base and will work across the team to embed new roles which enable us to spread our reach further into the District.

We work closely with the local health and social care system to use our volunteer’s skills and lived experience to support Patient Safety Walkabouts and Patient Led Assessments of Care Environments (PLACE). We also have the power and responsibility to deliver Enter and View visits as a Local Healthwatch organisation. The Volunteer Officer will coordinate and oversee these activities to continue our successful partnership approach.

We are committed to providing social value to the local population, we do this through our opportunities which include volunteering, collaborating, work experience, and placements.

Purpose

To have responsibility for the Healthwatch Wakefield Volunteer Strategy. To lead on recruitment, co-ordination, and support of a diverse range of volunteers for Healthwatch Wakefield; including a ‘buddy’ system to help overcome barriers to involvement. To facilitate and maintain an activity and training record, and report on volunteer contributions on a regular basis. To remain up to date with relevant legislation and good practice in volunteering. To review and develop the roles available for volunteers in Healthwatch, working collaboratively with volunteers, contributors and the team.

Main duties and responsibilities

• Promote and deliver volunteering opportunities
  
• Recruit, induct, support and develop volunteers
• Lead Enter and View visit planning and coordinate patient safety activities
• Provide leadership for the volunteer programme

Person specification

Essential Criteria:

• Experience of supporting and supervising volunteers, including recruitment and induction.
• Experience of producing systems and procedures for volunteers.
• Experience of delivering and co-ordinating training.
• Experience of working with a diverse range of communities.
• Experience of working in partnership and with external stakeholders.
• Experience of report writing.
• Communication, facilitating, and liaison skills.
• Ability to confidently build and maintain professional relationships.
• Ability to work as part of a team and to collaborate with others.
• Good planning and organisational skills, including ability to prioritise workload.
• Able to work effectively under pressure and to deadlines.
• Able to produce succinct, articulate and well-formatted documents and reports.
• Ability to understand, interpret and analyse basic financial information
• Competence in IT skills and internet use.

Desirable Criteria:

• Experience of developing a volunteer policy.
• Experience of working with volunteers within a health or social care setting.
• Experience of managing a project budget.
• Knowledge of the third sector in Wakefield District and the environment within which it works.
• Knowledge of health and social care structures.

Hours: 30 hours per week between the hours of 8am and 7pm Mon-Sun (flexible – hours to be agreed with successful candidate)

Our Values

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. 

YMCA is a worldwide organisation, but YMCA Wirral specifically looks to serve the specific needs of the community in our corner of the world. In Birkenhead, this has taken the form of a homeless hostel for adults of all ages. Ensuring that rough sleepers are safe is only the beginning - we also want to aid in their quality of life, and support them in their steps toward security and independence. The Activity Coordinator will play a key part in the quality of life of our residents. 

The role of the Activity Coordinator

We are looking for a dynamic Activities Coordinator to lead a vibrant programme of health, wellbeing and vocational activities at our Birkenhead hostel to support our busy shelter and bring energy, creativity, and care to the heart of our service.

By providing our residents with a time table of interesting and life enhancing activities you’ll play a vital role in sustaining their health and happiness and help carry them through some really tough times.

As a core part of our team your work as the Activity Coordinator will be key in supporting individuals to take steps towards a brighter future helping them to regain skills, confidence and positive mental health.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical and unique role that truly makes a difference, we’d love to hear from you.

What You’ll Do:

• Organise the delivery of a range of inclusive activities: arts, health, sports, life skills, social events within our shelter and the wider community

• Collate data and prepare reports for management and funders
• Inspire and support our residents to engage in a range of activities across the week
• Recruit and support a number of volunteers to help out within our services

What We’re Looking For

• A kind heart and a strong sense of empathy
• Great communication and organisation skills

How to Apply:

We do not accept CV's. All applications for the role of Activities Coordinator must be made via our application form found on our Career's Page:

Activities Coordinator at YMCA Wirral Homeless Shelter | YMCA Wirral

About Our Second Home

Our Second Home (OSH) is a youth movement that empowers young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and are driven to help them thrive.

Our residential experiences often begin this journey, creating space for friendships, confidence and belonging. We run a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol that offer year-round support and community.

We are now recruiting a London Community Coordinator to lead and grow our London Hub – a welcoming weekly space where young people come together to connect, learn and lead.

Our Values

Young People at the Centre – Their creativity and determination guide everything we do.

Acting With, Not For – OSH is a community built by staff, volunteers and participants together.

Leadership – We create opportunities for young people to step up and grow.

Freedom and Acceptance – We build open, respectful and lasting relationships.

RESPONSIBILITIES (abridged - see attached JD)

Hub Leadership & Delivery

• Lead the planning, delivery and evaluation of London Hub sessions.

• Manage referrals, onboarding and attendance using OSH’s CRM.

• Oversee safeguarding and risk assessments for all hub activity.

• Coordinate volunteers, facilitators and logistics to ensure smooth sessions.

• Promote OSH activities and support recruitment of participants.

Youth Leadership & Volunteers

• Support progression into OSH’s Leadership Training Programme.

• Create meaningful leadership and volunteering opportunities.

• Build a local group of volunteers and support their development.

Partnerships & Community

• Maintain relationships with referrers, partners and local organisations.

• Ensure smooth movement of participants between OSH programmes.

• Represent OSH at sector events and in London networks.

Safeguarding, Systems & Administration

• Maintain accurate registration, data and safeguarding records.

• Ensure GDPR-compliant data handling.

• Manage petty cash and reimbursements responsibly.

Contribution to OSH Nationally

• Join national events and residentials (2–5 nights).

• Share stories and insights to support communications and fundraising.

ABOUT YOU (abridged - see attached JD)

Essential

• Experience working with young people, ideally from refugee or marginalised backgrounds.

• Strong facilitation skills and understanding of trauma-informed, inclusive practice.

• Confident managing safeguarding and risk.

• Highly organised, reliable and able to work independently.

• Strong communication skills across diverse groups.

• Comfortable using digital tools (Google Workspace, CRMs).

• Ability to build trust and foster community.

• Commitment to OSH’s mission.

Desirable

• Experience in residential programmes or volunteer coordination.

• Knowledge of the UK asylum and refugee landscape.

YOUR APPLICATION

We welcome applicants of all backgrounds and especially encourage candidates from global majority communities or with lived experience of seeking asylum.

Using AI in Applications

You may use AI tools to support clarity, but the strongest applications show personal insight, motivation and a real connection to OSH.

Overcoming Imposter Syndrome

If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement. We support the right candidate to grow and thrive.

This is your opportunity to make a real difference in an extra special year for Nottingham Hospitals Charity!

Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.

As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £64million in 19 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.

For 20 years, Nottingham Hospitals Charity has supported Nottingham University Hospitals NHS Trust (NUH) to enhance patient care, support staff wellbeing, and fund pioneering research across our hospitals. 2026 marks our 20th anniversary, and we’re planning a year-long programme of celebration to raise our profile, strengthen our partnership with NUH, thank our supporters, and inspire new donors for the years ahead. 

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

About the Role 

This is a unique opportunity for a creative and organised professional to lead the planning and delivery of our 20th Anniversary Year programme. The postholder will coordinate a series of flagship events and campaigns including a launch exhibition, community festival, staff celebration week, and anniversary gala. They will work closely with colleagues across the Charity, NUH Care Groups, corporate partners and community groups to bring the year to life. The role blends project management, events coordination, marketing, and relationship-building, with a strong focus on logistics, delivery, and data capture. 

Key Responsibilities 

Programme Coordination:

• Lead day-to-day delivery of the 20th Anniversary programme, ensuring activity is on time, on brand, and on budget. 

• Develop and manage project plans for each quarter’s flagship event and supporting campaign. 

• Liaise with suppliers, venues, sponsors, and creative agencies to deliver events and collateral. 

• Monitor budgets, process invoices, and prepare regular progress updates for the Director of Fundraising and Communications. 

Events and Campaign Delivery: 

• Oversee logistics and promotion for our main anniversary events: 

            - Anniversary Launch & Impact Exhibition 

            - Community Celebration

            - NUH Staff Celebration Week & BBQ 

            - Anniversary Gala Dinner & Donor Celebration

• Coordinate supporting activities such as the “20 for 20” fundraising challenge, digital thank-you wall, and storytelling features. 

Stakeholder Engagement: 

• Support the Charity Fundraising, Marketing and Comms team to engage volunteers, donors, key corporate and community groups.
• Work collaboratively with NUH Care Groups, Estates, Communications and Events teams to ensure alignment and permissions. 

• Support media and marketing activity by gathering stories, case studies, and photography. 

Data, Insight and Impact: 

• Ensure data capture and consent are built into all anniversary activities. 

• Work with the fundraising and database teams to record participation, engagement and income outcomes against targets for ROI.

• Produce post-event evaluation and insight reports

Person Specification 

 Essential Experience and Skills: 

• Demonstrable experience in coordinating events, projects, or campaigns from concept to delivery. 

• Excellent organisational skills with the ability to manage multiple deadlines. 

• Strong interpersonal and communication skills, with confidence working across teams and partner organisations. 

• Experience of supplier liaison, contract negotiation, and budget tracking. 

• Proficient in Microsoft Office and comfortable using digital tools for project management, communications, and data capture. 

• A proactive, can-do attitude, able to work flexibly and collaboratively. 

Desirable Experience and Skills: 

• Experience in charity, healthcare, or public sector communications or events. 

• Experience of fundraising or donor stewardship events. 

• Knowledge of GDPR and data protection principles in event and marketing contexts. 

• Understanding of Nottingham Hospitals Charity and/or Nottingham University Hospitals NHS Trust. 

Personal Attributes: 

• Creative thinker with a passion for storytelling and community engagement. 

• Calm under pressure with strong problem-solving skills. 

• Collaborative and confident working with a wide range of stakeholders. 

• Committed to the values of the NHS and charitable giving. 

What We Offer 

• Salary £35,000–£40,000 (depending on experience) 
• Flexible, hybrid working (min. 3 days onsite at City Hospital)
• 27 days annual leave (plus Bank Holidays) 
• Charity pension employer contribution 
• Opportunity to make a real impact during a landmark year for Nottingham Hospitals Charity 

If you have any questions about the role, the anniversary plans or Nottingham Hospitals Charity please contact Sam Cousens at Nottingham Hospitals Charity.

About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. 

We are now recruiting for a Programme Coordinator for our schools in Manchester.

• The Manchester Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Manchester Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Thursday, 11th December 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 15th December 2025. or soon after.
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

Jesuit Young Adult Ministries (YAM) is seeking a highly organised and passionate individual to join our team as Administrator & Volunteer Coordinator. This part-time role (17.5 hours/week) is ideal for someone who loves working with people, managing details, and supporting a faith-based mission. You’ll help us run smooth operations and connect young adults with meaningful service opportunities across London.

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration