Communications business support officer jobs in brent cross, greater london
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
Youth Engagement Officer
Location: Hybrid. Expected to be in our London office in Victoria at least one day per week. You can be remote every other day or come into the office. Your office days are flexible and can be agreed with your manager, other than for monthly team days where you must be in person. Some nationwide travel expected for Youth Steering Group training days, events and conferences. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.
Contract: Fixed Term Contract until 31 August 2026 with the possibility to extend.
Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays.
Hours: 37.5 hours per week (full time) Please note as this role works with young people there will be occasions where your working hours will be outside the standard 9-5:30pm. This will typically be a few meetings per month that can last until 7pm and about four weekend days over the year. This is to ensure our activities fit around the young people’s education and work commitments.
About the Fair Education Alliance
The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.
Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers.
This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people.
Why we need you
Education is not fair. The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. Our Alliance exists to tackle this inequity, and we believe this will only be possible by empowering young people who have faced barriers in education, to colead systemic change as part of diverse cross-sector coalition. This is a unique opportunity to be a part of the movement to ensure all young people are respected and heard in decisions affecting their education. You would be joining the organisation at a very exciting time as our youth engagement work is growing and building momentum across the sector. In the last year we have seen a 25% increase in youth engagement across our membership, have supported Ofsted and Department for Education to their youth participation in policy making and our Youth Steering Group hosted our biggest ever Fair Education Youth Summit. This role will play a critical part in the success of taking this work forward. As the Youth Engagement Officer, you will work with our Head of Youth Engagement to ensure our Youth Steering Group can lead their own campaign activities, engage directly with decision makers, and collaborate with other young people to bring about the change they want to see. You will also support and manage the logistics of our Youth Summit, Youth Engagement Working Group and other youth engagement events.
What we’re asking of you
Support our Youth Steering Group to feel safe and confident as they co-lead our Alliance and create change
Our Youth Steering Group is made up of 25 brilliant young people, aged 14-24, who draw on their lived experience of the different barriers to accessing a fair education, to campaign for change. You will support the young people to lead their own campaign activity, write their monthly Youth Bulletin and engage directly with policy makers. You will also help the group to participate in FEA decision making, support the design and facilitation of their monthly meetings and training days, help them make progress against their personal development plans. This role will include working directly with young people, session planning and facilitation, policy research and managing logistics.
Ensure the Fair Education Youth Summit is a success and remains truly youth-led
Our Youth Steering Group design and run the annual Fair Education Youth Summit. The event is led by young people for young people and brings together young changemakers from across our membership and the wider education and youth sectors to develop their youth leadership skills, collaborate on campaigns, and engage directly with decision makers. You will support the young people to design sessions, secure speakers, embed past feedback and plan the event structure. You will also support with the event logistics, guestlist management, participant communications and collecting attendee feedback.
Support our members to improve their youth engagement practice
Our Youth Engagement Working Group supports FEA members and other sector organsiations to increase and improve their own youth engagement practice. You will support the management of logistics, promote the workshops, and communicate with working group members. You will also support the facilitation of the workshops and ensure the attendee data and feedback is correctly logged and actioned. The critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business need and the decisions of the youth leaders we support.
See the job description attached for a full job specification and application instructions.
The client requests no contact from agencies or media sales.
About ELBA
ELBA is the leading social regeneration charity in east London. It facilitates corporate investment from over 100 organisations into community programmes across the growth boroughs of Hackney, Greenwich, Newham, Tower Hamlets and Waltham Forest. ELBA also manages an award-winning employment and skills programme and in 2014 launched London Works, a not-for-profit graduate recruitment agency.
With 30 years of experience enabling successful partnerships between businesses and communities, each year ELBA deliver over 10,000 employee volunteers into the community and work with over 200 local organisations to help build their capacity and support their beneficiaries. ELBA also support almost 800 local people into work through its employment and skills programme.
ELBA has an excellent employees benefits package including generous leave, flexible balance between working from home and the office, above sector average maternity and paternity pay, 5% pension contribution, life assurance, and a great learning and development programme, including access to free accredited courses up to degree and post-graduate level.
Purpose of the job
We are seeking a skilled and proactive Communications Manager to join our team. Working closely with the Partnerships and Communications Director, the role will help deliver ELBA’s Communication Strategy and external comms.
With a background in design, and a knowledge and ability in web design, build and management, the Communications Manager will manage ELBA’s visual identity/design work and website. This role will combine hands-on content creation with design application to enhance our organisational storytelling, digital presence and stakeholder engagement.
Overseeing a cross-departmental committee that helps facilitate all-team involvement in comms, the Communications Manager will support and help generate content for the website, social media and newsletters.
Job Description
Key Responsibilities
Strategic Communications
- Working closely with the CEO and Partnerships and Communications Director, refine and implement the organisation’s communications strategy
- Help align organisational priorities with communications activity and audience needs
- Working with key internal and external stakeholders to identify opportunities for amplifying impact stories and key initiatives
- Monitor sector trends and digital performance to inform communications direction
- Collaborate with internal teams and partners to ensure coherent messaging across channels
Website and Digital Design
- Manage ELBA’s visual identity/carry out design work, write and schedule social media posts on scheduling platform
- Manage WordPress website by uploading, editing and formatting content using
- Make minor design and layout changes to the website (fonts, photos, promo banners, etc.)
- Create the Mailchimp newsletter, and search for and source images for news articles
Performance Monitoring
- Gather and analyse quarterly data and metrics for website, newsletter and social media performance
- Provide insights and recommendations to improve reach, engagement and content effectiveness
- Maintain content calendars and communications logs to support planning and reporting
Content Creation and Editing
- Create, co-create, edit and upload content
- Ensure content is accurate, engaging, well-written and in line with house style
- Source and include licensed images to enhance content
- Edit and upload ad hoc website content
Newsletters and Campaigns
- Design and distribute a monthly newsletter using Mailchimp
- Support with social media scheduling and platforms (Instagram and LinkedIn) by creating engaging posts and enhancing brand image
- Produce a bi-monthly “Volunteering Opportunities” poster using existing templates
- Support planning and delivery of campaigns that support organisational goals
Person Specification
Essential Skills and Experience
- Proven experience in a communications, content or digital marketing role
- WordPress back-end and front-end knowledge and skills
- Technically-able with experience using newsletter software such as Mailchimp, as well as generally being proficient using a range of digital tools and software.
- Proficient in basic graphic design and layout using InDesign or equivalent
- Strong written English and editing skills with high attention to grammar, style and brand tone
- Demonstrated ability to contribute to and deliver a communications strategy
- Organised and self-motivated, with excellent planning and time management
- Confident interpreting and using digital analytics to inform decisions
- Collaborative, with excellent communication skills and ability to work with diverse stakeholders
Desirable Skills
- Website maintenance, updating plug-ins and modules when needed, ensuring the site is running as smoothly as possible, and fix any bugs –
- Support ad hoc visual content needs including simple graphics and formatted reports using InDesign or similar
- Familiarity with the voluntary or social impact sector
- Experience designing content for campaigns, newsletters or public-facing reports
- Interest in community development, employment or corporate social responsibility
- Knowledge of brand management principles and visual identity design
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer, and we welcome all applications.
Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.
Our mission is to create possibilities to bring about positive change in London





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role of Head of Communications and PR at the Society of Authors oversees the strategic communications for the UK’s leading author body – with many exciting and important stories to tell.
Responsible for all aspects of the SoA’s external communications, you will develop integrated communications and campaign strategies that reflect our values of being member-focused, authoritative, supportive, and inclusive of all UK authors.
You will be proactive about promoting, protecting, and campaigning on authors’ interests through strategic communications and campaigns. You will work collaboratively with the Policy and Public Affairs team, and with all departments at the Society of Authors (SoA). The Head of Communications and PR will focus on developing and delivering strategies to raise the SoA’s profile, influence, and visibility.
For further details please view The Society of Authors website.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.

Are you a talented communications and event management professional who cares about improving local communities through the power of business? Heart of the City is looking for a proactive communicator, who is comfortable working in teams and on their own to communicate and deliver an engaging calendar of activities that drive impact and support income generation. You will need to be able to formulate messaging to appeal to different types and sizes of businesses to partner with us or take part in our training programmes, all the while ensuring effective delivery of our events.
Details of Job
The Events and Communications Officer will work across the team to plan, produce and deliver a calendar of in-person and on-line events. They will also communicate our work to external audiences to drive the participation of small and medium sized enterprises (SMEs) in our programmes and attract potential funding from corporates, grant-makers, and government bodies.
The post holder will work with the programme team to manage a calendar of online and in-person events and oversee the event process from beginning to end. The post holder will manage ticketing platforms, oversee event budgets and logistics and create event briefings to ensure alignment between external speakers and team members. This will include overseeing the set-up of IT and technology to ensure smooth event delivery and acting as a main contact point for external event partners. After events, the post holder will manage communications with external partners and audiences, log their participation in the CRM system and produce timely reports on event outcomes for the programme team contributing to evaluation and learning cycles.
The post holder will also work with the Director and programme team to deliver the charity’s marketing and communications plan. They will maintain and grow our brand identity and tone of voice by using social media platforms, paid advertising campaigns and creating original content for our website to share our impact, drive participation and grow our partnerships. They will also work with a variety of external stakeholders to share Heart of the City’s impact, grow our network and drive greater participation and engagement in our work.
The client requests no contact from agencies or media sales.
Foothold Communications Officer
Salary: £18k (£30k per annum pro rata)
Period of appointment: This is a permanent contract.
Location: Remote/homebased
Part time: 21 hrs a week
Like many benevolent fund charities, Foothold has a small staff team, but our impact is mighty!
We’re looking for someone who enjoys variety and takes pride in their work to join our flexible, remotely-based team as our new Communications Officer.
Hearing the challenges that the individuals we support are facing keeps us focused. As Communications Officer, you’ll play a key role in communicating the support our charity offers the engineering community, while also engaging our supporters by bringing our community’s stories to life.
We’re redefining relationships with long-standing communications partners, building new relationships, and building our presence across new platforms and communities.
As Communications Officer, you'll be pivotal in making sure our voice is heard through regular communications, and delivering our impact report and annual report.
We find creative ways of working as a team and look to showcase the individual talents and personalities that people bring to their role. At Foothold, you’ll have the opportunity to showcase and develop your skills across digital design, video and copy.
We encourage our team to be all-rounders, and you’ll be working closely and collaboratively with our Communications and Digital Events Officer, Digital Marketing Officer and fundraising colleagues to produce regular, engaging content.
This is a great opportunity to join a small, talented, and committed team as we test the best ways of engaging different parts of the engineering community, and how that engagement may evolve over time. You’ll help us evolve our communications and PR output, and in turn we’ll provide you with the support and autonomy to grow your skills.
We’re confident that you’ll enjoy working alongside the wider team and look forward to hearing from you.
Organisational benefits
· 32 days per annum annual leave plus Bank Holidays (plus office closure between Christmas and New Year)
· Flexible working arrangements
· Organisational commitment to training and development.
· SIPP pension with up to 9% employer contribution (subject to individual contribution)
· Life insurance and access to Smart Health services (AIG)
· Cycle to Work and Tech Scheme, childcare vouchers.
· Associate membership of the IET for one year paid for by Foothold, and access to Foothold services
If you have any further questions about the role, please contact our Head of Business and Volunteering Beverley Archer.
Informal Conversations: these can be arranged with the Jonny Rudge, Head of Fundraising and Communications, between the 3rd and 5th of June 2025
Closing date: applications should be submitted by 4pm on Friday 6th June 2025
Interviews will be held on Monday 16th June 2025 on Teams.
For more information about Foothold please visit our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an ambitious senior marketing/communications professional to lead our external affairs function, to develop and deliver the charity’s media strategy, build and maintain strategic relationships and identify opportunities to improve external impact.
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
Applications will not be accepted without a covering letter.
The client requests no contact from agencies or media sales.
At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Senior Communications & Marketing Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for a creative, organised and audience-focused marketing and communications professional to join the Trust. Reporting to the Senior Communications & Marketing Manager, you will work with the whole team identifying the best ways to use our different channels to share our unique and inspiring stories and develop our profile at local, national and international levels.
You will have experience of coordinating marketing and communications activity, ideally in a visitor-facing venue.
You will have oversight of the website, social media platforms, e-newsletter and audience research programme and will support with press enquiries, PR and content development. If you are an ambitious self-starter looking to develop your skills across a wide marketing, communications and digital remit in a unique cultural and heritage landscape, then look no further!
How to apply
Applications must be received by 9 June 2025 @ 10am
First round interviews will be held w/c 16 June 2025
Second round interviews to be confirmed.
All applicants must submit an Equal Opportunities Form
The client requests no contact from agencies or media sales.
Job Purpose
The Business Support Officer will be responsible for providing comprehensive administrative support to the day to day running of the business. They will support the delivery of projects whilst working with Project Managers. Reporting to the Senior Finance Manager, the successful post holder will have effective organisational skills and be able to plan/prioritise the delivery of work. They will have strong communications skills, both orally and in writing, and have the ability to establish working relations with a range of stakeholders.
The role also requires some degree of client and stakeholder facing, requiring a high level of inter-personal skills and personal confidence. Having a respectful and empathetic attitude will be essential, with the capacity to manage highly sensitive, complex and confidential information.
Key Result Areas/Duties
1. To be the first point of contact for the business daily.
2. Use and populate / edit data on CRM (Customer Relationship Management).
3. Produce meeting minutes and notes that summarise meeting content, including key topics, group decisions and ideas utilising a range of tools and resources including AI.
4. Utilise project management software to record and monitor project planning and project tasks and to keep project deliverables on task and escalate when required.
5. Preparation or finalisation, monitoring, and maintenance of the following documents/reports: project brief, project plan, communication briefings, risk register.
6. Liaise with the team to ensure that work is neither overlooked nor duplicated by related projects.
7. Support the procurement team in the management of tenders from social media marketing and logging/updating application to compiling supplier performance monitoring and reporting.
8. To be able to manage telephone and personal contact from other staff members and external persons with intelligence, foresight, and sensitivity, strongly respecting the need for confidentiality.
9. Provide administrative support, including diary management and arranging meetings for staff and team.
10. Be responsible for prioritising own workload efficiently, including maintenance of diary and management of overall team, responsiveness to emails, ensuring strict deadlines are met.
11. To assist in organising, facilitating, and participating in events, workshops and focus groups.
12. To ensure the business is open within the operating hours and at times will be required to open and close.
13. To administer, co-ordinate and adhere to any new organisational policies and associated procedures and other documentation with confidentiality.
14. To prioritise and complete multiple tasks and projects in a deadline driven environment.
15. To ensure effective communication on specific project developments with the Project lead, and the wider team.
16. Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence, marketing and research materials.
17. Compose well-written emails, create meeting invitations, and write short documents.
18. Develop and maintain contact sheets, project assets inventories (e.g. iPad, headsets, USBs)
19. Be able to contribute to team meetings.
20. Must be able to travel to locations within London and occasionally outside London depending on the projects.
21. Support ELFT Charity team with administration, customer service support and event planning.
22. Support the Medical Device team to compile and distribute asset information and reports.
23. Support the Medical Devices team in coordinating and organising site visits and audits, ensuring smooth operations and compiling relevant reports for various stakeholders
24. Assist in updating and maintaining the website, ensuring accurate and engaging content, while liaising with relevant teams for timely updates
25. Assist in updating and maintaining the website, ensuring accurate and engaging content, while liaising with relevant teams for timely updates.
26. Coordinate and draft engaging social media content, organising campaigns, and scheduling posts to enhance the online presence of the business.
27. Monitor social media activity, respond to queries, and ensure alignment with overall communication strategies across platforms.
28. Undertake adhoc duties when required.
This list is not exhaustive and you will be required to carry out other duties as necessary in the fulfilment of the role.
Working at Compass Wellbeing
· 27 days annual leave (excluding Bank Holidays)
· This rises to 29 days after 5 years service (excluding Bank Holidays)
· This rises to 33 days after 10 years service (excluding Bank Holidays)
· 5% employer pension contribution scheme
· 2 days paid volunteering leave per year
· Travel season ticket loan
· NHS discounts (Health Service Discounts, Blue Light Card)
· Gym and fitness discounts (through the above services)
· Occupational Health therapists available through Medigold
· Mental Health and Wellbeing support through Medigold
Person Specification
Essential
The successful candidate will hold an NVQ Level 3 or equivalent qualification and have GCSEs in Maths and English at grades A–C (or equivalent). They will be computer literate with a solid working knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word, and will demonstrate accurate keyboard skills with strong attention to detail.
They will have experience working as part of a team as well as independently, and be confident in managing diaries and taking accurate minutes. They will be familiar with office systems and procedures, and possess a good standard of numeracy and literacy.
Candidates must have extensive experience using the internet and email systems, and have proven ability in organising meetings and disseminating information to stakeholders effectively. Strong written and verbal communication skills are essential, along with a professional and courteous telephone manner.
Applicants should demonstrate excellent interpersonal and organisational skills, with the ability to communicate clearly and fluently. They must be capable of working under pressure, solving problems, and responding to challenging situations with resilience and flexibility. A commitment to confidentiality and sensitivity is also essential.
The ability to prioritise tasks and meet deadlines in a busy, deadline-driven environment is required. Candidates must be able to work from Compass Wellbeing’s office, with some flexibility for occasional remote working.
Desirable
It would be advantageous for candidates to have training or experience in project management methodologies and documentation. Practical experience of working in a busy office environment and familiarity with project management skills are also desirable.
Candidates with knowledge of the Data Protection Act will be well suited to the responsibilities of the role. Flexibility to occasionally work evenings and a willingness to travel outside of London for project needs are also beneficial for this position.
Compass Wellbeing invests in training, resilience, and empowering local voices; we bridge the gap between VCSEs and healthcare orgs.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing & Communications Manager
May 2025
1 Job Details:
Reports to: Director of Finance & Operations
Hours: 28 - 35 hours per week (negotiable)
Location: Home based (with occasional travel)
Salary: c £37,000 (with an excellent benefits package including life insurance and private healthcare)
Start Date Immediate
2. About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC), our approach is to co-ordinate existing programmes and shape new initiatives, in support of the ambition to make the UK the safest place to live and work online.
We are also a membership organisation, with corporate members, who share our interest in promoting, supporting and developing the cyber security profession.
3. The role:
If you’re successful, you will have a unique opportunity to join a growing organisation at an important phase of its development. This exciting strategic and operational role will enable you to lead on the dynamic marketing and communication approach of an organisation with a very important mission which engages with a myriad of important stakeholders
4. Main Duties and Responsibilities
· To lead the delivery of the organisations marketing and communications (marcomms) strategy plan.
· To lead the development of strategic marketing and communication plans across all programmes, products and services.
· To ensure that marketing and communications across the organisation reflect and align with the UK Cyber Security Councils brand, vision, mission and values.
· To oversee and deal with brand governance issues and to drive, manage and implement marketing solutions and promotions that support agreed brand awareness targets.
· To manage our digital and social media channels and to ensure that all programmes and services are promoted effectively through these channels.
· To write high quality content, briefs, press releases and social media posts as part of our marcomms requirements.
· Working with the leadership team to develop a plan and process for internal communications across the Council.
· To lead on collaboration with licenced bodies and partners on joint marcomms and promotions
· To maintain an awareness of the Council’s strategy and wider cyber security landscape and propose content that will speak to key audiences.
· To update the website content on a regular basis as the window to the organisation.
· To work with internal and external colleagues to agree marketing and communications strategies for each programme and support the delivery of e-marketing and social media campaigns.
· To lead on the delivery of consistent, branded marketing collateral – print and digital in support of identified brand awareness targets.
· To lead on promoting our events management activities working closely with internal and external colleagues.
· To develop and evaluate customer research, market conditions and competitor data to ensure that annual marcomms plans remain refreshed and up to date.
· To work with senior managers to develop annual engagement targets based on
increased engagement and influence.
· To measure and report performance of all marketing activity, assessing against
targets, together with other relevant metrics and analytics.
· To prepare progress reports as required for the Chief Executive and/or Board of Trustees.
· To ensure effective data management concerning members and supporters to ensure that GDPR compliance is maintained at all times.
· To represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· To undertake other tasks from time to time as required by the Leadership Team.
This job description is intended as a general guide to the scope of the post and may change in line with the needs of the service or at the request of the line manager.
5. Person Specification:
5.1 Essential Criteria:
· Experience and willingness to be hands on in content development and production including graphic design of marketing collateral
· Experienced in copy writing, proof reading and editing content
· Experience of content management systems (CMS)
· Experience of working with creative agencies and PR companies
· Excellent written and verbal communication skills
· Experience of using customer relationship management systems (CRM)
· Excellent project management skills
· Attention to detail and driven by high quality outputs
· Ability to work autonomously, work under spikes of pressure and meet deadlines
· Ability to think outside the box, dynamic and innovative
· Experience of managing the social media area including content and campaigns
· A track record of successful programme and organisational marketing
5.2 Desirable:
· A degree in marketing or communications or equivalent
· An understanding of the Cyber Security Profession
· Experience of managing staff, volunteers or interns
· Experience of creating high impact comms design
· Experience of commissioning content from external authors
· Experience working in a professional body context, and/or with committees and volunteers
6. Diversity
We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences and abilities people.
We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential.
7. How to apply
Please forward an up-to-date CV, along with a supporting letter (max 2xA4), indicating how you meet the person specification criteria outlined above.
8. Timetable
Closing Date: 06/06/2025
Interview: Week beginning: 09/06/2025
Start Date: ASAP
Important note:
We will be interviewing on a rolling basis and so we may close the recruitment process early if an outstanding candidate is secured. Please do not contact members of the Council directly around this role but use the website’s formal application process. We will not be engaging with other recruiters in relation to this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
We are seeking a creative and proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.
Interested? Want to know more about the Charity?check out our website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 24 June 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Hours: 17.5 - 28 per week (happy to consider 2.5 days - 4 days) to be worked within the hours of 9am - 5pm, Monday to Friday. Some flexibility for homeworking, although an onsite presence is important for this role. Occasional weekend and evening working with notice for special events.
Salary: £35k - £40k depending on experience
Closing date: 29th June at midnight
Interviews: 4th July & week commencing 7th July
Please note we are also open to considering full time applicants for this role, so have another advert live, we will consider all candidates who apply to both adverts for this one position.
Are you looking for a role where you can make a difference every day?
The Grange Centre is seeking a strategic thinker with a passion for storytelling, income generation, and social impact to take the helm of our marketing and income generation efforts.
We’re seeking an ambitious self-starter who wants to be instrumental in taking The Grange Centre to its next level of growth and development. This is a fantastic opportunity to join a friendly, values-driven organisation that supports people with learning disabilities to lead independent and fulfilling lives.
Reporting directly to the CEO, you’ll develop and implement innovative strategies that raise awareness, drive engagement, and increase income across multiple streams.
You should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audiences using real-life stories to demonstrate impact and influence action. In addition, you will have a successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets.
You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals.
We are a friendly, open, respectful, caring, and enabling organisation. You’ll be part of a passionate team working to make a real difference in people’s lives. We offer a supportive environment, opportunities for professional development, and the chance to lead meaningful change.
What Colleagues Say:
Don’t just take our word for it, here’s a snippet of what our team had to say in our October 2024 staff survey:
99.1% of the team say they understand how the purpose and values of The Grange Centre relate to their job.
94.6% say that The Grange Centre provides them with the training they need.
We have an open, no blame culture as emphasised by 92% of the team saying that The Grange Centre provides an environment where they feel able to admit when they make a mistake.
92% feel they are a valued member of The Grange Centre team.
90.3% feel they can express their ideas and opinions.
94.7% find their colleagues to be helpful and supportive.
About The Grange Centre
The Grange Centre for People with Disabilities provides vital services supporting people with learning disabilities to lead independent and fulfilling lives. We are unique in Surrey as we offer accommodation, care support and a wide range of skills training and activities all on one beautiful 8 acre site in Bookham. Our services are most suited for people with mild to moderate disabilities.
We are a regulated care provider, a charity and a housing association and we provide three services - residential care for those with higher care needs, supported living for people working towards independence and skills and activities - a wide range of training, work experience and mini businesses.
Benefits: Annual leave 35 days, including bank holidays, rising to 37 days after 2 year’s service. Pro rated for part time workers. Annual salary review. Contributory pension scheme with 4% employer contribution. Extensive internal training programme. Staff discounts on delicious home cooked food and hot drinks at our Courtyard Café (open Mon – Fri). A focus on wellbeing, including a 24/7 confidential Employee Assistance Helpline and access to trained counsellors. Monetary staff referral scheme. Free onsite parking; 20 min walk to local train station; 5 mins from local bus stop (479). Beautiful countryside location. Chance to have your voice heard – regular Employee Forum and Annual Staff Survey. Supportive and knowledgeable team to learn from
REF-221963
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chief Executive Officer
Location: Flexible (with regular travel to London)
Salary: £65,000–£70,000 per annum (depending on experience)
Contract: Full-time, Permanent
Alexandra Rose Charity is transforming access to fresh, healthy food for families on low incomes. Through innovative programs like Rose Vouchers for Fruit & Veg and Fruit & Veg on Prescription, we are pioneering financial incentives that improve nutrition, tackle food insecurity, and support local markets. As we enter our next phase of growth, we are seeking a bold, values-driven Chief Executive Officer to lead us forward; scaling our impact while staying true to our mission of ensuring everyone has access to affordable, healthy food.
This is not a typical CEO role. Alexandra Rose Charity is dynamic, purpose-driven, and committed to systemic change. The new CEO will drive a bold organizational strategy, foster a strong and inclusive culture, champion food equity, and ensure that our programs continue to empower communities across the UK.
The successful candidate will bring:
- Proven strategic leadership experience within a mission-driven organization.
- Experience of successful fundraising and stewardship of major funders
- A track record of scaling impact, income, and influence while maintaining a strong commitment to social change.
- Demonstrated ability to engage stakeholders across government, healthcare, and community sectors to drive policy and programmatic innovation.
- A deep commitment to inclusion, equity, and ensuring that healthy food is accessible to all.
If you believe in a future where everyone, regardless of income, can access fresh, nutritious food and are ready to lead a movement for change, we’d love to hear from you. For more infomation please refer to the recruitment pack attched as a PDF.
Please apply via CharityJob with your CV which must be accompanied by a cover letter clearly demonstrating how you meet the requirements of the role.
We are committed to ensuring everyone can access our website and
application processes. This includes people with sight loss, hearing, mobility,
and cognitive impairments. Should you require access to these documents in
alternative formats, please contact: Lucy Dawson at Alexandra Rose.
Key Dates
The closing date for applications is: Sunday 15th of June
Shortlisted candidates will be notified by: Friday 20th of June
The first stage of interviews will be held on: Wednesday 25th of June
The second stage of interviews will be held on: Thursday 3rd of July
Job title: Marketing Manager
Reports to: Charis Evans, Managing Director, CST Professional Development
Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.
Salary: £40,000-£45,000 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.
Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.
Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.
Key responsibilities
1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.
2. Working closely with key stakeholders to define and achieve marketing goals and income targets.
3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.
4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.
5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.
6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.
7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.
8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.
9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.
10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.
11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.
12. Any other duties that may be delegated by the MD of CST PD.
Person specification
Essential skills and experience
• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.
• Output focused, able to execute a range of communications across channels efficiently.
• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.
• Fluent and precise, an excellent communicator who writes well and oversees good design.
• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.
• Proficient with CMS, CRM and marketing automation tools and analytics software.
• Familiar with Adobe Creative Cloud suite and Canva
• Highly organised, with the ability to prioritise and work to tight deadlines.
• Committed to ongoing development of themselves and their colleagues.
• Someone that embodies the Nolan Principles and acts with integrity and discretion.
• Aligned with CST’s aims to promote education for public benefit.
• Skilled at working remotely as part of a close-knit team. Desirable skills and experience
• A degree and/or professional qualifications in marketing and/or communications
• Membership of the Chartered Institute of Marketing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have 160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Lead for Digital and Communications.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
- Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
- Creati event collateral in a professional and timely manner
CPD Support
- Support with organising and hosting online and in-person training and courses
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
- Support the technical and logistical setup for virtual meetings and webinars
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
- You will work in a supportive environment that values learning, innovation, and collaboration.
- We offer opportunities for professional development and encourage staff to shape and grow their roles.
- HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.

The client requests no contact from agencies or media sales.