Your purpose

Your purpose is to expand our reach across the education sector, raising awareness of Voice 21’s approach to oracy and our membership offer for schools (Voice 21 Oracy Schools). You will devise and implement a range of multimedia marketing strategies, including via. written communications, videos, audio outputs and events. As part of this you will have oversight of our website content, social media, marketing materials, case studies, newsletters and much more. You will be in charge of showcasing Voice 21’s work through compelling branding, messaging, content and stories.

We are growing on average by 30% each year (in terms of staff and the number of schools we work with). You will be part of the Engagement (Growth) team which is at the forefront of this. You will help us play a vital role in growing our reach across the education sector so that - in line with our five-year strategy - we expand from working with 800 schools this year to 1900 schools by 2025.

Your responsibilities

● Creating and implementing marketing and communications strategies to expand our reach across the education sector.

● Devising and delivering purposeful marketing and communications campaigns, tailored to a range of education audiences, via a variety of marketing channels which you will both choose and manage. These might include newsletters, events, social media and more.

● Commissioning, producing and writing content for marketing materials, blog posts and newsletters.

● Creating and implementing a local and sector press strategy to showcase our member schools’ work, including building relationships with journalists and sector influencers.

● Showcasing the stories and impact of our member schools in engaging and innovative ways, such as written case studies, graphics, animation and video.

● Developing and writing a range of cutting-edge email newsletters for a range of audiences in the education sector, to raise awareness of our work and the importance of oracy.

● Overseeing the work of more junior marketing and communications team members, and managing outsourced specialists as needed such as website developers, graphic designers, video editors.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

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HARP is Southend-on-Sea’s leading homelessness charity. On average we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately live independently in the community.

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We are recruiting a Communications Coordinator to lead in coordinating the creation of external communications to be publicised via HARP’s channels such as social media and website, including written, graphical and video content. You will be the first point of contact for press enquiries, and you will proactively promote HARP’s activities to local and national press and media outlets. The successful candidate will also support the creation of internal communications and corporate communications including internal documents and reports, ensuring brand guidelines are adhered to.

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 The ideal candidate will:

• Be educated to a degree level or equivalent in a subject related to the role such as English, Media, PR, photography, graphic design or another relevant subject.

• Have a strong track record of developing and implementing successful press or marketing strategies in a comparable role. Essential

• Have knowledge and experience in developing, delivering and evaluating campaigns, with a proven ability to test, learn and improve.

Closing date: Thursday 14th July (noon)

Shortlisting: Friday 15th July 2022

Interview date: Tuesday 19th July 2022

HARP will provide you with support and training to carry out your role effectively and develop your career. Our benefits package includes 25 days’ annual leave, plus Bank Holidays, a contributory pension scheme through The People’s Pension and a Death in Service Benefit. HARP will make a contribution to the pension and you will be required to make a contribution.

Age UK are currently recruiting for an experienced Retail Communications Coordinator to help co-ordinate all communications across retail channels, ensuring effective, proactive and consistent messages to all field and operational levels across our Retail and charity divisions.

The successful candidate will work alongside the Retail communications manager and help take responsibility for gathering content and producing multimedia content for digital channels, researching and writing internal communications for our retail staff. This is a varied and exciting role based at our busy Warrington office.

You will have:

* Proven successful experience within an communications administrative environment
* Proficient in the use of MS office applications, particularly Excel, Word , and Outlook and Publisher(E)
* The Ability to work on own initiative and as part of a team (E)

You will ideally have a high level of education or equivalent business experience

Please see job pack below for a full job description

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Heka Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

The European Respiratory Society (ERS) is looking for an experienced Communications Coordinator to join our small but very busy team. The team is based in Sheffield but works with colleagues across Europe on a daily basis. This is a full time and permanent position offering hybrid working between office and home.

This is an ideal role for a good all-round communications professional. The successful candidate will be a key contact for a wide variety of communications requests – liaising regularly with colleagues based in Switzerland and Belgium, Society officers based across Europe, and external stakeholders including the press.

Reporting to the Communications Director, the Coordinator will need to be able to assess communications needs, develop communications plans and implement those plans in collaboration with other members of the team and using the full range of resources/channels available.

Responsibilities of this role:

• Act as a contact for communications requests
• Assess communications needs
• Develop and implement communications plans that support strategic ERS initiatives
• Ensure clear and on-brand messaging across all ERS communications channels
• Create engaging content, which is both platform and audience appropriate
• Maintain the ERS website and approve content for publishing
• Create/adapt images suitable for social media and web
• Use content management systems (CMS), mailing systems and social media channels to disseminate information
• Coordinate a bi-weekly newsletter
• General copywriting and editing
• Support the web redesign project as required
• Updating digital media accounts such as YouTube, Spotify and SoundCloud
• Write (ad hoc) press releases
• Manage press queries and link ERS representatives with the press
• Liaise with external press consultants to facilitate press releases
• Use media distribution systems for press release dissemination and press reporting
• Facilitate the press centre during the ERS International Congress
• Mentor the communications assistant and assign tasks to them
• Some (limited) European travel may be required

Candidate requirements

• Undergraduate degree in English, Communications, Journalism, PR, or related (essential)
• Minimum 3 years’ experience in a similar role (essential)
• Ability to create communications plans in full (essential)
• Excellent writing skills – press releases, statements, news, social media content etc. (essential)
• Proficient with digital media channels (essential)
• Highly organised with exceptional attention to detail (essential)
• Ability to prioritise – handle multiple assignments, manage/meet tight deadlines, and quickly adapt to meet unexpected and urgent requests (essential)
• Ability to use mailing systems, image editing and content management systems (essential) - MailChimp, Canva and WordPress are preferred.
• Experience of working with the press: responding to queries; writing and issuing press releases; use of press distribution systems; building/maintaining contact lists; monitoring and preparing coverage reports (preferred)
• Experience of a medical/scientific organisation (preferred)
• Experience of working in a communications role for a not-for-profit organisation (preferred)
• An understanding of SEO (preferred)

As part of the Campaigns & Public Affairs Team you’ll be playing a key part in raising the charity’s public profile and securing the fundamental changes needed to end the harm of prison to women, their families and communities.

The role will plan and deliver communications strategies across digital channels and media that bring WIP’s work to life, inspiring and motivating members of the public, policymakers and politicians to support our campaigns and aims.

The post-holder will work closely with frontline staff and women affected by the criminal justice system to ensure their voices and experiences are at the heart of our communications, creating compelling news stories and social media content to engage audiences with our campaigns.

We’re also looking for a quick learner. We don’t expect you to know or have done everything when you start – instead, with support from your manager, we’ll be looking for you to pick up new skills and knowledge quickly, then run with them.

You might have experience in either digital communications or campaigns, media, or fundraising – we want to hear from you!

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black, Asian and minoritised communities and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

To apply, please find the recruitment pack including the Job Description and Person Specification on our website and complete the application form in full. Please note that Curriculum Vitae’s (CVs) will not be accepted. 

This is an exciting position for a Communications graduate/professional wishing to start or further their career in Communications and Public Relations. Working within the Beds SU Marketing and Communications Team, the post holder will support the Communications Manager in raising awareness of the work Beds Students’ Union (SU) does on behalf of the student community here at the University of Bedfordshire, through increasing student engagement with our campaigns, activities, and opportunities within the SU. 

In 2021, The Brilliant Club launched its new five-year strategy; Join the Club. One of the essential strands of the new strategy is the charity’s commitment to people-led communications. We are looking for a candidate to take on an exciting new role which sits in our External Affairs team. 

The role requires a positive, creative, proactive, and well-organised approach. The role exists to give excellent support across the Marketing and Communications function of the External Affairs team. Marketing support will include social media content planning and creation, website content and editing, newsletter creation for a variety of audiences, curation of the charity’s Friends of The Brilliant Club network which provides opportunities for people interested in the charity to come together, share ideas and support The Brilliant Club’s mission, and preparation of the charity’s journal of student work, The Scholar. 

The successful candidate will be comfortable working in a busy, efficient, and high-performing team. As well as having this flexibility, they will also be driven, creative and motivated to share the stories of the communities the charity works with, including students, parents, PhD tutors and our alumni network. This role plays an important part in building our brand as a charity, and by joining the team, you will be supporting the charity to grow our reach to a wider range of audiences than ever before.

This is a great opportunity to join the Brilliant Club team as we become the UK’s largest university access movement. We are looking forward to meeting great candidates who are excited to join us as we support more young people progress to university and thrive when they get there. 

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at The Brilliant Club, and we are committed to increasing representation and diversity at the charity.

Person Specification

External Stakeholder Management 

• Understands the complexity of the different audiences The Brilliant Club works with and how to tailor communications to different audience needs 

• Proactively engages with external stakeholders and identifying opportunities to build networks and share community stories 

Communication 

• Confidently adapts content, tone and delivery of communications based on the audience and the communication mechanism Uses their high attention to detail to create quality copy, spot errors and identify issues. 

Initiative and Problem-Solving 

• Proactive in seeking feedback and enhancing processes       
• Ability to take ownership of projects and be accountable for spotting and solving problems within these projects 

Time and Resource Management: 

• Manages own time and workload, with strong prioritisation skills

Developing Self and Others 

• Self-reflective and committed to own professional development 

Technical Skills

• Confident in using digital systems for delivery
• Capable of adapting quickly to new systems and interfaces

Role Specific Knowledge and Skills

• Essential – Good working knowledge of Microsoft Office
• Essential – Experience of creating social media content or working in a communications or marketing team 
• Desirable – Experience of using CRM systems, such as Salesforce, and email platforms such as MailChimp
• Desirable – Experience of working with a website CMS
• Desirable – Experience of using design platforms such as Canva or InDesign

We are looking for someone with first-rate communications skills and the ability to produce impactful stories and other communications materials, who has a passion for social change, enjoys working collaboratively (and is happy to work alone) and in busy environments. 

ABOUT THIS ROLE

As The Cares Family’s Communications Coordinator, you will work closely with our Head of Communications, Head of Campaigns and Policy and with our wider staff team to bolster engagement in our work, to improve our social media and blast emails, to build awareness and understanding of our mission and programmatic work and to promote our campaigning activity and policy advocacy.

This is an exciting time to join our friendly, high performing and ambitious team. The communications function is a relatively new one at The Cares Family, but over the last 18 months we have set up new processes and initiatives to surface the voices of people in our communities in new ways (including through a Community Champions initiative) so that more people know about the power of relationships across the generations and other perceived differences. In 2022, a key focus for communications is raising the profile of The Cares Family and driving sustainability across the charity.

In 2021, The Cares Family published our first policy report, Building our Social Infrastructure, and our profile as a thought leadership organisation is growing. We are at the heart of We’re Right Here – a national campaign aimed at driving power downwards and outwards to communities – and our plans for 2022 include supporting groups of older and younger neighbours to identify and launch campaigns on local issues of common concern. We have also recently launched a new podcast, Building Belonging, in collaboration with Onward. To deliver these plans, we need the support of an excellent communicator and storyteller, who can craft compelling narratives and copy, knows how to use social media to drive action and can juggle competing priorities.

ABOUT YOU

We are looking for someone with first-rate communications skills and the ability to produce impactful stories and other communications materials, who has a passion for social change, enjoys working collaboratively (and is happy to work alone) and in busy environments. We are really interested to hear about how you think your experience can help you succeed in this role but there are some things that are essential, including:

• You’re an authentic, high-quality communicator and storyteller, both in writing and verbally, who is confident in blog writing, social media and presenting.
• You have high standards of grammar, spelling and punctuation and an editorial eye for detail.
• You’re creative – you like to tell and share stories in new ways to inspire change.
• You have experience of utilising social media to engage and grow audiences;
• You are comfortable communicating with people at all levels and building great relationships not only within a staff team, but with external partners too;
• You have excellent organisational skills and an ability to multi-task across a number of different projects, to demonstrate initiative and to work independently;
• You are competent with Microsoft Office software including Word, Excel and PowerPoint;
• You are ambitious in your approach and about the impact you can make through your work;
• You embrace challenges and are eager to share your expertise and learn from others;
• You’re passionate about building a country in which people feel less lonely, are more united in shared experience and feel more connected to the changing world around them.

The following skills, attributes, knowledge and experience are also desirable:

• Experience in creating promotional materials and using Canva (or other design apps);
• Experience using video editing software;
• Skills in photography, film or podcasting;
• Good grasp of Salesforce or other CRM systems.

KEY RESPONSIBILITIES

Working at the national level to support local and national communications, this is a dynamic short-term role at The Cares Family. The list below is not exhaustive of all the functions of the Communications Coordinator, but it describes much of the role:

• Working with staff across The Cares Family to implement a broad communications strategy, helping to devise a social media engagement plan and creating engaging social media content;
• Monitoring and managing social media channels;
• Composing and managing national email blasts – writing engaging content that demonstrates our position as thought leaders loneliness, disconnection and community;
• Supporting the creation of our new Building Belonging podcast;
• Improving local email blasts – working with colleagues across The Cares Family’s five local charities to source and shape suitable content, to drive-up subscription and open rates and ultimately to improve engagement in our programmes and mission;
• Creating, maintaining and segmenting subscriber lists and databases’;
• Producing persuasive written content promoting The Cares Family’s local work bringing older and younger people together as well as our national campaigning activity, policy advocacy and broader work – including flyers, articles and blogs, case studies, briefings and other communications materials;
• Developing relationships with older and younger neighbours who take part in our programmes, with partner organisations and with staff across the organisation – to help you to create beautiful stories;
• Proactively seeking out opportunities to raise up the voices of older and younger neighbours through our communications and campaigns work;
• Working collaboratively with colleagues in our Projects team to deliver our strategy;
• Attending and representing The Cares Family at events – promoting our work, building our profile and enhancing our reputation;
• Supporting the Head of Communications and Head of Campaigns and Policy with administrative tasks on an ad hoc basis, and undertaking other duties as required to support our mission.

BENEFITS OF WORKING FOR THE CARES FAMILY

• Hybrid working – option to work partly from home;
• Employee Assistance Programme (EAP) provided for all staff;
• Flexible working hours policy;
• 26 days’ holiday, plus all public holidays per year (excluding public holidays);
• 3% pensions contribution by The Cares Family.

HOW TO APPLY

For more information on the role and how to apply please visit The Cares Family website.

Application is by C.V and a cover letter of no more than 750 words clearly demonstrating how your experience makes you the right person for the role. Successful applicants will be invited to attend an interview on Tuesday 12th July with potential second interviews held on Monday 18th July 2022. 

The Cares Family is an anti-racist, anti-discriminatory organisation. We particularly welcome applications from Black, Asian and Minority Ethnic people, people with disabilities and people from lower-income and diverse educational backgrounds who may be under-represented in our organisation.

All appointments at The Cares Family are subject to references, DBS check, and proof of right to work in the UK.

This is an important role for Reset as you will be working with all members of the team to identify compelling stories about our work that demonstrate the life-changing benefits of community led welcome of refugees. 

You’ll be gathering and sharing stories from across our streams of work with communities  to reach and engage with a wider audience.  You’ll package and pitch stories to a variety of media outlets to generate interest in Reset’s work and influence the positive understanding and perception of refugee welcome across the UK.

You will also be responsible for supporting media enquiries and building effective relationships with journalists. Working as part of our small Communications and External Affairs team, you will play a key role in protecting and enhancing Reset’s reputation and that of community led welcome.

The amazing people we get to work alongside have demonstrated time and again that welcoming refugees can have hugely positive impacts on neighbourhoods, communities and for individuals.  Your work will amplify their stories to inspire others to get involved and make the UK a welcoming place for all who seek safety here. 

Responsibilities

These responsibilities are indicative of the role, but please note that our work changes based on the needs of those welcoming refugees.

• Identifying and gathering stories (approx 50% of your time) 
• Identifying and pitching media opportunities with print, online and broadcast journalists (approx 30% of your time) 
• Responding to media enquiries (approx 10% of your time) 
• General administrative tasks, including monitoring and reporting on your work (10% of your time) 

About you

You are going to be a highly organised person who is a confident communicator.  You’ll ideally have some experience of working with the media and creating engaging content for various channels.

Essential Experience/Skills

• Excellent communication skills
• Digital and social media skills and experience
• Understanding of data protection requirements when sharing people’s stories
• Highly personable and confident about creating and developing collaborative relationships

Desirable Experience/Skills

• Experience or knowledge of refugee resettlement programmes
• Experience of working in a communications or media role
• Working as part of a small team

Are you excited by the opportunity to create amazing work that engages and celebrates our 38,000-strong community of students at Manchester Met?

Be a part of our Marketing and Communications team and deliver projects and campaigns that have a positive impact on students, staff and stakeholders.

Who are we?

Located in the heart of Manchester, The Union is part business, part charity, part membership body. Operating independently from Manchester Metropolitan University, our aim is to support and represent each one of our student members. Each year, our growing team of over 60 full-time and up to 150 part-time staff work alongside elected student leaders to make change, improve lives and help fulfil student potential.

Winner of the NUS Campaigning Award 2017, The Union is one of 550 students’ unions across the country. And we’re one of the most exciting – with over 38,000 student members and 150 student groups, a huge range of services and a bold strategy.

What’s the job?

You’ll be the go-to person in The Union’s Marketing and Communications team for all things social media – you’ll facilitate the production of original, engaging digital content that builds affinity for and raises awareness of The Union. This role is perfect for someone with a clear understanding of what works best across multiple social platforms and has the creativity to bring new ideas to life. You will also support The Union’s marketing campaigns and objectives by planning and delivering a range of briefs and projects, including web, email and print.

What are we looking for?

Someone creative. You will be full of ideas, happy to experiment and have good editorial judgement. You will use your up-to-date knowledge of the latest social media trends and updates to ensure high levels of engagement and channel growth. A team-orientated person who can build relationships and work successfully with people at all levels, you will work closely with staff across The Union and the University and will support the recruitment and supervision of a growing team of student Content Creators.

Why apply?

There has never been a better time to work for The Union. Based just off Oxford Road, in the centre of vibrant Manchester, The Union will train you thoroughly, reward you well and encourage you to build a long-term career that inspires you.

The exact opposite of corporate, we’re progressive, creative individuals working to make a difference in unconventional workplaces. In return for your passion and experience, we offer the flexibility for work/life balance, a competitive salary for the non-profit sector and an excellent holiday allowance. We’re absolutely open to considering requests for job-share or part-time working.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.

We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome applications from BAME candidates.

To apply, please download the application form on our website via the Apply button.

Closing date: Midnight on Sunday 26th June 2022

If you are successfully shortlisted, we will see you at an interview during the week commencing Monday 4th July 2022.

Work somewhere professional, but different. Build a career with students’ unions.

Communications Coordinator - Maternity Cover

We are seeking a creative thinker with attention to detail and a dedication to tackling the climate crisis. They will have the ability to maintain and grow HFTF’s existing reputation within the climate movement and reach wider audiences. As well as external communications, a key aspect of the role is to develop our internal communications, ensuring smooth communication throughout the organisation as we continue to establish ourselves as a medium-sized charity.

Salary: £27,613 per annum.

Hours: Full-time (35 hours per week) with the option for flexible working. The role may require some evening and weekend work.

Location: Sheffield head office, remote-working applications considered.

Contract: Fixed-term 12-month contract and expected to run until 11/8/2023

Shoreditch Trust is recruiting an Office, Operations & Comms Coordinator.

This new position will play a vital role in enabling the smooth operational running of the organisation and its assets, supporting the core support team and senior leadership team, acting as a point of contact for staff and tenants.

The role leads on the coordination of the Trust’s social media platforms and supports across the organisation on routine assets, IT, and finance tasks.

This role is ideally suited to individuals with an interest in working in a lively office environment, an interest in operations, assets and comms and an appetite to develop strong administration skills. Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously.

The role will provide support for the Organisational Support Manager the Assets and Operations Manager and the Senior Leadership Team.

This post offers an excellent opportunity to learn about communications, organisational, operations and assets management, governance, and stakeholder management within the context of the voluntary sector.

Please visit our website for further details and complete all 4 forms within the application process.

BACKGROUND
This is a new role and you will be our first communications officer. This role could be very flexible for the right candidate.

JOB PURPOSE
To deliver creative and effective communications in support of Age UK East London’s values and mission statement.
To raise and secure our profile with key stakeholders including older people, funders, partners, volunteers and staff by planning and deliv-ering a consistent stream of high-quality content across our channels.

KEY TASKS

• Understanding different audiences and developing engagement strategies to reach them.
• Developing creative, compelling and culturally competent communications across digital channels and marketing materials.
• Leading updates to our website, growing engaging content.
• Using and analysing Google Analytics and make recommendations.
• Leading our social media presence to reach and engage key stakeholders.
• Contributing to the demonstration of our impact, including producing reports, case studies and infographics. 
• Developing and delivering internal and external newsletters.
• Supporting the development of marketing and promotional materials.
• Seeking opportunities to grow the organisation’s profile, e.g. awards.

ADMINISTRATION

• To be familiar with and to implement Age UK East London’s policies and procedures.
• Keep up-to-date records, e.g. permissions for use of photographs and case studies.

QUALITY

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

LIAISON

• To represent Age UK East London and participate in appropriate external meetings and events as required.

GENERAL

• To meet regularly with the head of fundraising for support, supervision and appraisal.
• To attend internal meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

 FUNCTIONAL LINKS

• This role is managed by the head of fundraising
• The role links to CEO, directors/heads, managers, frontline and delivery staff, volunteers and older people.

PERSON SPECIFICATION

Experience

Essential

• You have experience of running an organisation’s social media channels and/ or website
• You have produced high quality media or marketing materials

Desirable

• Experience of using a CMS, preferably WordPress
• Experience of volunteering or working in the voluntary sector.

Knowledge and understanding

Essential

• You know what engages people and brim over with ideas.
• You have your finger on the pulse and can quickly identify new angles and stories.
• You can create content for a variety of channels, media and audiences.
• Able to use Adobe Indesign and/or MS Publisher (or similar)
• Experience of using Episerver (or similar).
• You can produce culturally competent content

Desirable

• You have had articles featured in print/online media

Skills and attributes

Essential

• You demonstrate excellent speaking, writing, editing and proofreading skills
• You are adept at communicating complex issues clearly
• Your ability to multi-task and prioritise your workload is second-to-none
• You can prioritise and manage time to meet tight deadlines
• You work well independently, and as part of a team

Additional requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• The role holder must work in an ethical manner, abiding by all relevant standards and best practice as set out by the organisation and relevant professional bodies.

PLEASE DOWNLOAD THE APPLICATION PACK TO CHECK THE BENEFITS OFFERED.

Membership and Communications Officer [Hybrid]

Closing Date: Sunday 3 July 2022 (midnight)

Job Title: Membership and Communications Officer

Working For: British Psychotherapy Foundation

Salary: £35,000 to £40,000 depending upon experience

Location: Kilborn, London. After a short induction which will take place in our offices, you will then be able to work from home for 3 days a week and in the office for two days of the week. Or you can choose to work more days of the week in the office.

Contract: Permanent

Hours: Full time

Industry: Charity; Psychotherapy; Healthcare; Training; Professional membership body;

An exciting opportunity to join the operational team at the heart of one of the UK’s leading professional training bodies in the fascinating field of psychotherapy.

About us

The British Psychotherapy Foundation (bpf) is an organisation of psychotherapists who are working to ensure that the benefits of psychotherapy are available to as many people who need it as possible. We train therapists and introduce potential trainees, other professionals and members of the public to the theory and practice of psychotherapy through introductory courses and events.

We are seeking a talented communications professional to communicate directly with members and the public, to manage our social media channels, website content and newsletters and to provide administrative and support services for short courses and events.

About the role: Major responsibilities

Membership

• Act as the first point of contact for members and prospective members by email or telephone
• Update and maintain bpf CRM with members’ details, membership status, exporting CRM reports and details as required
• Generating new logins for members and help members needing to access to the members’ site
• Establish appropriate professional relationships with a wide variety of people, recognizing their roles and needs, including members of the public, chairs and members of committees, clinicians, trainers, and trainees
• Process membership renewals in conjunction with the Finance Officer, updating the CRM accordingly
• Processing new members, resignations, changes of membership type, name changes and other amendments as required
• Updating the organization website content with details of new courses, member events and other relevant information
• Writing, collating information and preparing the organization newsletters including communicating with members about content
• Overseeing the administration of short courses, continuing professional development events and other in-house events
• Carry out financial transactions related to membership and short courses and liaise with the finance officer about updating the CRM
• Promote bpf events to the public
• Undertake other duties which fall within the remit of the role
• Liaise with association coordinators, training committees and the Digital Communications partner to promote all bpf courses

Digital communications

• Manage bpf’s website content, updating events and trainings regularly and general day-to-day website management
• Write copy and create content for our website, email newsletter and events promotion
• Manage content for our online seminar shop, including helping members create webinars and working with external partners to upload webinars onto our website and other platforms such as Eventbrite

Event support

• Support members to provide Continuing Professional Development short courses and event
• Support members to provide online courses including webinars and zoom events
• Promote events using Mailchimp, Eventbrite and other online platforms

About you

Essential skills/experience include: inputting data and maintaining a CRM; updating website content (preferably using Drupal); using social media platforms such as Eventbrite, Instagram, Facebook etc.; writing content such as newsletters and marketing materials working digitally with webinars or online video.

You will have excellent organizational and time management skills; excellent verbal and written communication skills; Good general computer literacy including competency in Microsoft Office, CRM databases, Zoom and Microsoft Teams, social media platforms including Eventbrite and be able to work independently and be proactively as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance.

Benefits

• Competitive salary
• Pension
• Substantial annual leave entitlement, plus bank holiday
•  Flexible working arrangements
• Access to travel loan facility
• Friendly colleagues and pleasant office environment, close to Tube

Interested?

For further information and details on how to apply please visit our vacancy page on the British Psychotherapy Foundation website.

Closing Date: midnight Sunday 4 July 2022