Communications Director Jobs in Westminster, Greater London

Job Title: Supporter Care Coordinator

Salary: £27,000 per annum

Team: Supporter Engagement Team

Hours: 37.5 hours per week

Location: Shooting Star House, Hampton

** To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification. **

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Supporter Care Coordinator to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

Your key purpose will be to support the Individual Giving Manager in the provision of excellence in supporter care for individuals supporting all fundraising activities and projects related to Shooting Star Children’s Hospices Individual Giving programme, Gifts in Memory fundraising and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Individual Giving Manager on supporter stewardship.

The Supporter Care Co-ordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team.

About you

If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.

We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner. 

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

We are a small, highly experienced team who share a passion to support the wellbeing and mental health of children and young people across Surrey.  This is a key new role in the Major Relationships unit to support the CEO and Major Relationships Lead in major donor fundraising, an area which has grown in recent years.  This locally based post will enhance the prospect pipeline and facilitate the cultivation of major donor prospects, which will help towards meeting the objectives and financial targets for major donor fundraising. The role will cover three main areas of responsibility: Research, Events (organisation/co-ordination) and Admin. This position requires discretion, confidentiality and administrative judgment.

The Major Relationships unit works alongside Grants, Corporates & Community as well as Individual Giving, as part of the wider Engagement (fundraising/marketing) team at Eikon. 

Responsibilities   

1. Research   

• Identify and prioritise potential major donor prospects in Surrey and beyond, who would be capable of making significant contributions and seem likely to have the propensity to donate i.e. to become major donors. 

• Produce high quality, tailored and insightful research on major donors.  

• Look at current supporters (all different types/levels) with good contacts/connections/networks and conduct research in order to suggest ways to reach new high net worth individuals across Surrey. 

2. Event organisation/co-ordination 

• Organise/coordinate internal and externally run events such as dinners, drinks receptions, sporting events. 

• Attend key events - approx. 5 each year and sometimes evenings/weekends – welcoming guests and ensuring a positive experience. 

• Join the CEO and/or the Major Relationships Lead at specific meetings with MDs/MDPs, occasionally evenings/weekends. 

 3. Admin 

• Day-to-day support for MDs, MDPs and key influencers (KIs) which could include:  

• General stewardship including thanking and processing information on Sharepoint and Donorfy (Eikon’s database). 

• Regular communication including calls, meetings and sharing reports, presentations and other updates. 

• Database admin, including checking opportunity pipelines and reporting requirements. 

• Supporting individuals or small groups who are fundraising for us e.g. how to set up and promote a JustGiving page. 

4. Marketing, Communications and relationships  

• Support and liaise with the Marketing and Communications team to deliver relevant and effective content and materials, as well as maximising social media opportunities. 

• Co-ordinate communications (including distribution) to all MDs/MDPs/KIs eg CEO Update plus Infographic. 

• Support the CEO and Major Relationships Lead to further develop good relationships with Eikon’s MDs/MDPs/KIs. 

5. Strategy  

• Contribute to Engagement Team strategies, annual plans and budgets.  

6. Staff management  

• Take part in regular supervision and team meetings.  

• No line management requirement  

7. Quality and standards  

• Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.  

• Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.  

• Carry out risk assessments for all MD/MDP/KI events.  

• Ensure consent procedures are followed. 

• Carry out required due diligence on new MD opportunities and ensure that there is no obvious conflict with the values or ethical policy of the charity.  

8. Finance and resources.  

• Operate within organisational approved budgets, policies and procedures.   

9. Other responsibilities  

• This role requires flexible working outside of normal hours as agreed.  

• Keep abreast of sector trends and opportunities.   

Do you have experience delivering timebound Equity, Diversity and Inclusion projects?

Have you worked alongside members or volunteers previously to support them to devise and deliver progressive change initiatives?

Do you believe in the power of mentoring to improve the professional careers of everyone in society and have experience of delivering a similar project?

If you do, then join us in this new role as Inclusivity Programme Manager within our Communications Team. Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining. IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world’s iconic structures as well as many of the buildings and bridges we take almost for granted in our daily lives. Creating safer structures for the benefit of the public is at the heart of our remit and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change.

We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world’s most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding. If working as part of a staff team of about 74 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.

The Role

This is a new role which will be focused on a specific project to initially set up and support our member led Equity, Diversity and Inclusion (EDI) task group and subgroups. These task groups, with your support, will lead the direction that our EDI membership initiatives take. One of the primary core initiatives will be the delivery of a mentoring scheme for our members with an inclusivity focus.

To be shortlisted for this post, you must have:

• Excellent Project Management skills and experience

• Demonstratable knowledge of the EDI space, leading practises and ideologies

• Previous experience of working with members/volunteers including in an advisory and secretariat capacity.

• An understanding of and preferably experience of managing mentoring schemes.

Experience of working in a membership organisation or knowledge of the engineering profession would be advantageous.

What we can offer you:

• 25 days paid annual leave (rising with service) plus bank holidays and flexi leave

• A pension scheme with up to 9% employer contributions

• Life Insurance

• Private Medical Insurance

• Permanent Health Insurance

• Health Cash Plan

• Employee Assistance Programme

• Season Ticket Loan

• Cycle to Work Scheme

• Continuous Professional Development

Working Conditions:

We are based on the edge of the City of London, our office is bright, modern, and open plan. We are an inclusive and friendly workforce. We are presently operating a working model of office based and remote working and envisage operating a longer-term hybrid working model.

Additional information:

For more information including a full job description and candidate privacy policy, visit our website.

If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to invite to an interview.

The Institution does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.

The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.

If you feel you have the skills, experience, and expertise we’re looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Could you be our next Snow Camp London Programme Manager? 

Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.

Our accredited programmes are unique and attractive to young people who are less likely to engage with mainstream provision. Taking them from beginner to qualified snowsports instructors in just one year with volunteering and apprenticeship progression routes available at the end. Alongside learning to ski or snowboard, young people also have access to wellbeing support with the emphasis on improving young people’s mental health and wellbeing.

This is a really exciting opportunity to play a key role in Snow Camp’s development in London, with programmes running from The Snow Centre, Hemel Hempsted. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!

Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!

Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.

This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.

Job Description: Please download full JD & Personal spec below in the application resource section.

To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.

Closing Date: Midday on Tuesday 11th June 2024

Interviews: Thursday 20th June 2024 at the Snow Camp London Office, Holloway Neighbourhood Group, 84 Mayton Street, London N7 6QT.

Salary: £30,000 per annum plus 10% bonus (£3000) paid in July each year = £33,000 total. 

(In the first year the bonus is paid pro rata based on number of months worked up until July).

PR Manager

This is a fantastic opportunity to work in a busy, high-performing public relations team at a national charity caring for the NHS. We’re looking for a brilliant, proactive and resourceful PR manager who is passionate about the NHS and generating amazing media coverage for a charity, in this remote and flexible working role.

You will be working for a charity that represents 100% of the NHS charity sector in the UK. Helping the NHS tackle today’s challenges and tomorrow’s opportunities.

Position: PR Manager

Location: Remote/flexible (must be able to work in Warwick and London offices occasionally)

Salary: £41,000 - 46,000 per annum, depending on experience

Hours: Full Time (35 hours per week)

Benefits: 10% pension contributions, 28 days annual leave, wellbeing time out, Perk Box, Pay it Forward days, Rewards Hub. Wellbeing time – Friday morning.

Closing Date: Midnight on Sunday 9th June

1st interview: w/c 17th June

2nd interview: W/c 24th June

The Role

The PR Manager plays a central role, working closely with the Head of Media to manage the public relations function of the charity. You will be responsible for helping to develop and execute prominent and high impact national and regional media campaigns, to help people better understand the mission and take action to support it.

Your main duties and responsibilities include:

· Generate regular, positive, proactive media coverage

· Proactively sell stories into the media as well as react to incoming enquiries

· Work with the Head of Media to develop impactful press strategies in line with the wider PR strategy

· Take a proactive approach to gathering NHS staff, member and supporter case studies

· Identify and develop high quality media pitches, spotting slots and opportunities and piggybacking on the news agenda where appropriate

· Build positive working relationships with target journalists

· Monitor and evaluate media coverage and PR activity, sharing coverage with key internal and external stakeholders

· Develop and maintain a good working knowledge of the issues affecting the NHS, and the wider political environment support liaison with NHS England, DHSC and other bodies to build relationships and ensure alignment of messages

The role is a hybrid of office and home working, requiring occasional meetings at the Warwick office. The team also meets in London but this is flexible, depending on the location of the successful candidate.

About You

You will have experience working in public relations. You will have experience of leading successful PR media relations strategies, and excellent written and verbal communication skills. You should be creative and passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.

You will also have:

· Experience in developing and implementing media strategies for a high-profile organisation.

· Demonstrable evidence of successfully pitching to and building relationships with national, regional and sector journalists.

· A strong track record in reactive media management for an organisation in the public eye.

· Excellent time management skills and an ability to consistently meet deadlines.

· Excellent political awareness

· A strong track record in writing impactful content for different channels.

· Excellent interpersonal skills

· Excellent written and verbal communication skills

You will be asked to upload your CV and a covering letter outlining how you meet the job description and person specification, your Cover Letter should be no more than 2 sides of A4.

Other roles you may have experience of could include Public Relations Manager, Senior PR Officer, PR Lead, Brand, Media, PR, Public Relations, External Relations, Media PR Manager, PR Manager, Media and Communications, Communications, Digital Media, Digital Communications, Press Officer, Advocacy, Campaign.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are a charity that manages Whiteley Village retirement community, founded over a hundred years ago in Walton on Thames, Surrey, and the Village located in 225 acres of beautiful grounds and is a very special place to live and work.
 

About the role:

As the Trusts and Foundations Fundraiser you will use your core knowledge and skill to reflect on strategy, relationship building and leading our charitable profile and income streams.

You will develop and influence strategy formation with supporters and other stakeholders to identify and actively seek out and engage trusts, foundations, and other funders by writing compelling and comprehensive funding bids, presentations, and applications.

You will work collaboratively with Senior Management Team to enhance stewardship to enable creative, effective, and appropriate activities to promote the development of sustainable engagement with supporters.

About you:

You will have demonstrable knowledge and experience of trusts and grants fundraising in a complex organisation as well as experience of prospecting, writing, and managing the application process. Ability to develop relationships with a broad range of stakeholders is vital.

In this role you will need excellent communication and IT skills together with demonstrable ability to plan, prioritise and work proactively. Understanding of the health/housing sector would be advantageous.

What we offer:

34 days annual leave (including Bank holidays), excellent working environment, great learning & development opportunities, life assurance, pension, employee assistance programme, Blue Light Card, and free parking.

The position of Chief Operating Officer is an exciting new role within the charity. The last few years have seen Coram’s Fields grow both operationally and financially, and we now employ around 65 staff and in 2024/25 are expecting to turnover c.£2.4 million.

As our organisation and team has grown, so too has the need to strengthen our infrastructure and we are now looking for an experienced and skilled COO, to drive operational improvements across the key areas of HR, Finance and commercial.

Coram’s Fields prides itself on having a strong, values led culture, and one where our commitment to our staff and their development is matched by the commitment we bring to the children and young people we support every day. Building on this by developing and embedding high quality people management systems and creating a culture of best practice across all our teams will be a key part of your role.

Over recent years, we’ve been working hard to build our financial resilience and develop a more sustainable operating model, including further investment in our fundraising team. We’ve made significant progress, but we know there are plenty more opportunities to strengthen our work in this area. Modernising our financial systems and strengthening financial capabilities across our management team will be a focus of the role and you will relish the opportunity to impart your own financial knowledge and skills on those around you, to support the delivery of even better outcomes for the young people we serve.

The success of our financial model is underpinned by just under half our annual income coming from commercial revenue streams. You’ll bring a proven track record of maximising commercial income opportunities, a keen eye for spotting new ones, and the ability to cultivate these into financially rewarding ventures that support our overall sustainability and mission.

To be successful, you'll need to be an outstanding communicator, capable of building relationships with a broad range of stakeholders, from service managers on the ground, to our Trustees.

Our commitment to changing the lives of children and young people for the better is unrelenting and your reward in this role will be quite simple – to play an instrumental role in building the capacity of our team and the organisation to deliver even greater outcomes for the young people we support.

Summary

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

1. Managing the diary of the Director of Communications, including making appointments, resolving, or escalating any calendar conflicts, coordinating team meetings, room bookings, hospitality and travel arrangements where appropriate.
2. Supporting the Director of Communications with inbox management.
3. Providing administrative assistance to other members of the Communications team.
4. Being present on site for Communications events such as press conferences to meet and greet and to ensure smooth running of events.
5. Supporting team members with research administration as required - producing, collating, and delivering materials in line with the brief and deadlines.
6. Taking responsibility for managing and maintaining an effective records management system for the Communications team.
7. Proactively manage, review, and improve office procedures, including electronic filing systems, department processes, and policies, on an ongoing basis. Resolve or escalate any issues as appropriate.
8. Developing and maintaining good relationships with colleagues and stakeholders within the Communications teams across the Palaces and Dioceses.
9. Carrying out any other duties as required.

• Proven ability to manage diaries and administrative experience reporting to a manager or Director.
• Experience of liaising with a wide range of people in the course of work, including at a senior level.
• Good level of interpersonal and social skills.
• Excellent knowledge of MS Word, Outlook, Excel and the internet, as well as a networked computer system and ability to use IT to find creative solutions.

• Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines.
• Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise.
• Strong sense of responsibility and integrity so that work produced is of a consistently high standard, with fast response times.
• Good judgement in dealing with urgent and complex matters across a wide range of issues.
• Forward thinking with effective planning and electronic file management skills.
• Excellent communication skills, both verbal and written. Comfortable communicating with senior colleagues and stakeholders.
• Ability to work calmly under pressure.
• Good interpersonal and team working skills with a positive attitude.
• Excellent attention to detail.

• Significant experience providing personal support to a manager at a senior level.
• Experience of preparing papers for committees, planning events and meetings.
• Interest in the structures and ministry of the Church of England and the role it plays in the life of the nation.
• Interest in news and current affairs.

• A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days.
• Flexible working hours and location, with an expectation of at least 3 days per week in our office in Westminster.
• Structured induction programme and access to a range of development opportunities including apprenticeships.
• Access to Occupational Health, and an Employee Assistance Programme.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives. 
 

Supporting the Direct Marketing Manager, you'll play a key role in generating voluntary income across various channels with a particular focus on regular giving, improving our current products and growing our digital offering to enable us to meet our ambitious targets. Products include Value Exchange and our Lottery, alongside two exciting new products we are looking to introduce this year. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.  

About You: 

You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.

You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.

About The Role 

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes. 
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.

Please see the job description for more detail  

About Us: 

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.  

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Do you have experience in a policy or campaign role? Do you have a passion for using your skills to improve the lives of older people needing care and their families? Join our team! 

You would work alongside our director to lead Care Rights UK's influencing work. This is a key pillar of the charity’s strategy, pushing for a better care system so that people’s rights are respected. 

This is a varied and diverse role, spanning policy, campaigns and communication work. You would be at the heart of our influential work to raise awareness of quality care, push for new rights and call for reform of the sector. 

You would be welcomed into our small, dedicated, friendly team. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

You would join Care Rights UK during an exciting period of change, as we invest in growing our services and seek to diversify and increase our reach across the UK. You would work closely with our small team to ensure our policy, campaigns and communication work aligns with our advice service and research. 

The ideal candidate will be a positive, can-do person, with a passion for championing the rights of older people needing care, and an enthusiasm for using your skills to affect change. 

BRAC’s office in Europe provides vital support for BRAC’s development work around the world through fundraising and communications, building impactful, long-term relationships with partners, whether they be foundations, companies, Governments or major donors. BRAC office in Europe also plays a key role in engaging with and influencing policymakers and practitioners to tackle extreme poverty across Europe.

To achieve its ambitious goal, BRAC is seeking partnerships with like-minded organisations and allies across Europe. It has an ambitious target to grow its funding from the European market to GBP 100 million over the next 24 months. To achieve its ambition BRAC is building a specialised team of partnerships specialist to be based across key European markets i.e. Norway, Sweden, Denmark, Germany, UK and Switzerland.

The Foundations Officer will work as part of the Partnerships team and focus on delivering income targets from trusts, foundations and corporates. The Foundations Officer plays a pivotal role in advancing BRAC’s mission by stewarding partnerships with philanthropic and corporate foundations and creating new business opportunities to deliver on BRAC’s mission.

Main Responsibilities:

 Duty Officer:

 – Opening and closing of the Sovereign Centre, depending on shift, and ensure the safety of the area in adherence with YMCA procedures.

– To ensure Health & Safety procedures are followed, i.e. fire evacuation, safety of facility users, assisting with any accidents that occur and giving first aid if needed.

– To follow YMCA safeguarding policy to ensure that vulnerable adults and young people are properly protected.

– Setting up/down rooms for hire including equipment, checking for damage and ensure it is safe to use.

– Overseeing rooms and facilities, general tidying and ensure all areas are safe including storage and outside spaces.

– Assisting with reception duties including taking payments for activities, answering visitor enquiries and promoting YMCA services.

– Answering the telephone and deal with enquiries or forwarding on to appropriate Team.

– Complete food safety and hygiene checks, maintaining records as required.

– Fire warden duties

– Dealing with any incidents whilst on duty and recording on My Concern.

– Supporting Teams who run services in the centre

– Act as concierge as necessary.

Building Administration:

– Identifying any maintenance needs and logging requests via Pyramid, progressing outstanding works and overseeing any works being undertaken when on site.

– Maintain supplies of the centre’s cleaning and household products by running efficient stock control and cost-effective purchasing of supplies.

– Re-stocking and purchasing of first aid supplies, keeping all kits full and in date.

– Supporting Hirers with enquiries, invoices, hold agreements and dealing with bookings.

– Maintain the Sovereign Centre calendar for all bookings.

– Complete building inductions, maintain key presses and up to to date key holder list.

– Ensuring DO pack, PEEP forms and building risk assessments are reviewed and kept up to date.

– Create, fill and distribution of monthly DO rota for the centre.

– Keeping Sovereign building paperwork and on-line folders safe, secure and up to date.

– To support and promote all services which run from centre as required.

– Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.

– Supporting the wider work of the Association including charity events.

– Any other duties required within the grade and renumeration of the role.

– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.

Job Purpose:We are looking for a competent and reliable person to undertake a range of duties to ensure the safe and smooth running of the YMCA Sovereign Centre. You will be the Duty Officer; responsible building security and building related admin tasks. You will also cover reception and deal with general enquiries. A commitment to friendly, customer-focus service is essential.

Hours of work:Av 26 hours per week. Monday to Friday 4:30pm - 9:00pm and 2 Saturday per month (Except August) 8:00am - 5:00pm (with 1 hour break)

Easter & Summer School Holidays: Tuesday to Friday 9:00am - 5:00pm (with 1 hour break)

Location : YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA

Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year. 

Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing Date: Thursday 13th June  2024

Interviews are scheduled : Week commencing 17thJune 2024

About the team

Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;
• sustaining and developing the current 145 existing groups; and
• providing support and help to build a sustainable and welcoming community for all peer support groups across England.

This role will mobilise, develop and innovate our existing offer into a new Peer Support Hub with the focus on supporting sustainability and building resilience of peer support groups and their leaders. You will support and build our Kinship peer support community.

You’ll work with group leaders to develop a central hub of accessible and useful resources to help them to sustain their groups, working with colleagues right across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), building a joined-up user experience.

About the role

The role of the Peer Support Hub Lead is to oversee and take accountability for sustaining kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model.

In this context, your team is the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well.

Your national team of three will make sure groups feel connected and supported, learn from each other and build a powerful and resilient peer community.

The type of person we’re looking for:

Dynamic and people-centred, this role is about developing a supportive community of peer support groups nationally. You’ll understand the power of relationships and be an excellent communicator. You’ll understand how communities hold their own power and your team will help unlock that. Innovation is key to the success of the Hub and you’ll ensure you’re using best practice and learning to develop it.

An excellent communicator, you’ll develop external partnerships to support group sustainability. You’ll ensure through the National Peer Support Connector role that peer communities are connected and engaging with the new National Kinship Care Ambassador.

You’ll be comfortable with using digital technology and tools to build communities and develop resources.

Key responsibilities include:

• Ongoing innovation of the Hub service, embedding best practice, digital innovation and learning to develop a thriving peer community.

• Develop, deliver and take accountability including strategic oversight for an annual operational plan for the peer support hub.

• Work with Head of Marketing to develop an integrated promotional plan.

• Work with Head of Network Development to coordinate national partnerships.

Essential requirements include:

• Experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.

• Experience of effective budget management.

• Experience working in a role focused on one or more of the following areas; communications (including digital communications) or marketing.

• Significant experience of developing and delivering successful community engagement strategies.

Key Dates:

Deadline: 12pm on Friday 7 June 2024

Interviews: Thursday 13 June 2024 (online)

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question.

Questions for application (along with CV):

1. Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was. Please relate to this job role where possible.
3. You’ll be leading the new ‘hub’ team within the Peer Support Service, developing and innovating our model for support group leaders (who are also kinship carers). You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
4. Please give one example of where you have previously built or innovated a powerful and resilient peer community including in person and digital delivery. What was key to your success?
5. We’re building a thriving community of kinship carers across our peer support service. Looking at the job description and job pack, what would be your ambition for our national peer support hub?

An exciting opportunity has arisen for a Specialist Teaching Assistant to join our Education Team. This role will require the successful candidate to support an integrated and holistic approach to education, health and care, work under the direct supervision of an allocated teacher / senior  specialist teaching assistant, support access to learning and provide general support to the teacher in the management of pupils in learning opportunities and to assist the teacher in providing relevant support for pupils with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs.

You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team.

Role Requirements

STL1 – Provide support for Learning Activities set by Classteacher & Senior Specialist Teaching Assistant

• To support learning activities for individual, groups or whole classes of pupils, leading activities under the direction of the teacher or Senior Teaching Assistant supporting the teacher in their delivery of lessons.
• To demonstrate our School Ethos and Pupil Charter throughout the School day.
• Holistically integrate education, health and care needs.
• Evaluate and record procedures for learning activities.
• To know individual learning targets for each pupil in the group(s) and take specific action to enable individual pupil goals be achieved.
• To attend to the general care, maintenance and storage of classroom equipment.

STL 2 – Support Children’s Development

• Observe pupils, sharing observational findings, contribute to the implementation of activities to support development.
• Actively contribute towards record-keeping particularly in respect of pupil learning, therapeutic interventions, behaviour management, child protection and any other specific programme set up for individual pupils by the teacher / Senior Specialist Teaching Assistant / Therapist.

STL 3 – Help to keep Children Safe

• Undertake annual safeguarding training.
• Adhere to the school’s Safeguarding and Child Protection procedures and policies. Recording incidents pertaining to pupil safety, including for illness, accidents and incidents, accepting that Safeguarding is everyone’s responsibility and that ‘it could happen here’.
• Read relevant documentation / mandatory reads in relation to Keeping Children Safe In Education.
• Report any signs and indicators of possible abuse, being sensitive to the child/young person and circumstances, Identifying, report and record changes in behaviour and physical signs.
• Be aware of and follow plans, risk assessments and record keeping pertaining to individual pupils, including care plans, health care plans, feeding plans, moving and handling and behaviour management plans, actively engaging in relevant training and competencies offered to ensure that you are able to support in keeping all pupils in the class safe.
• Ensure safe transport for all pupils in the class for off site visits.

STL 4 – Contribute to Positive Relationships

• Interact with and respond positively and professionally, to pupils and adults, including colleagues, other professionals and parents/ carers at all times.
• Work collaboratively as part of a class and wider School and organisational team.
• Actively support change where it is required to improve the teaching, learning and meeting of our pupils needs.

STL 5 – Provide Effective Support for your Colleagues

• Work effectively as a team member, being aware of and providing support to colleagues when needed.
• Embrace training and competencies to ensure that all staff in a class team are able to support each other.
• Complete all ‘Universal level training’.

STL 6 / STL 39 – Support Literacy and Numeracy Activities, Communication and Interaction Needs

• Support the delivery of appropriate communication, language and literacy as well as the learning targets related to cognition to individuals, small groups and whole classes of pupils, providing accurate support and feedback to the teacher and pupils.

STL 7 / STL 8 – Support and use Information Communication Technology (ICT) for Teaching and Learning

• Prepare commonly used ICT for use in lessons and be aware of and be able to use hardware and software commonly used in the school.
• Be aware of individual pupil’s specific needs as assessed by teachers and therapists and apply relevant recommendations.
• Support the delivery of lessons including ICT to individuals, small groups and whole classes of pupils.

STL 9 – Observe and Report of Pupil Performance

• Against intended learning targets be able to observe and complete assessments with teaching support.
• Support the classteacher in providing evidence (observational notes, photographs, videos) presenting in the appropriate format to assist the evaluation of evidence relating to the pupils’ stage of development.
• Be able to clearly explain and answer questions / justify your evidence of pupil performance to the teacher.
• Observe school policies and procedures for confidentiality of information about pupils.

STL 10 – Support Children’s Play and Learning

• To promote and support age-appropriate play for pupils.
• To supervise and actively encourage play and leisure activities during playtimes taking an active role in the organisation of play, leisure and recreational activities.

STL 11 – Contribute to supporting Bilingual / Multilingual Pupils

• When applicable be aware of the first language of pupils and their parents.

STL 12 / STL 38 – Support a Child with Disabilities or Special Educational Needs and Their Families

• Be confident in each of the pupils needs in the classroom and the relevant strategies that are required to support them.
• See the pupil as a ‘whole’ and integrate their education, health and care needs throughout their day.
• Support pupils with communication and interaction, cognition and learning, behaviour, emotional and social development needs and pupils sensory and/or physical needs.

STL 13 – Contribute to Moving and Handling Individuals

• Follow agreed Moving and Handling plans as prescribed by therapists undertaking relevant training and competencies prior to do any of the below:
• Carry out moves and changes of position taking account of the individual’s needs, preferences and their advice on the most appropriate methods and equipment.
• Use moving and handling methods appropriate to the individual’s condition, your personal handling limits and the equipment available.
• Move and change individual’s positions in ways which minimise pain, discomfort and friction and maximise the individual’s independence, self-respect and dignity.
• Observe, record and immediately report any significant changes in the individual’s condition when you are moving them.
• Record details of methods of moving and handling which the individual finds acceptable according to legal and organisational requirements.
• Undertake therapeutic programmes that have been developed by physio and occupational therapists.

STL 14 – Support Individuals during Therapy Sessions

• Receive relevant training from therapists and then implement training and competencies throughout the pupils’ day.
• Be able to articulate the purpose of programmes and ensure their delivery in an integrated way.
• Work with individuals to identify the effectiveness of the therapy sessions on their health and social well-being.
• Check observations with appropriate people and against agreed outcomes.
• Identify any issues or problems in relation to the therapy sessions and work with individuals, key people and others to identify and agree changes to the therapy sessions.
• Record and report on therapy sessions within confidentiality agreements and according to legal and organisational requirements.

STL 16 – Provide Displays

• To produce and maintain displays in accordance with the school’s Display Policy.
• To ensure that Information Governance and Confidentiality is applied to any information that you are privy to.

STL 19 / STL 37 / STL 41 – Promote Positive Behaviour

• Highlight and praise positive aspects of pupils’ behaviour appropriate to the individual.
• Recognise patterns and triggers which may lead to inappropriate behavioural responses and take appropriate action to pre-empt problems.
• Encourage the team to support pupils consistently and regularly review their own behaviours to model intended outcomes.
• Provide feedback to relevant people on progress made by any pupils with a behaviour support plan in line with the school’s Behaviour Policy.
• Implement individual pupil behaviour management programmes if required.

STL 31 – Prepare and Maintain the Learning Environment

• Prepare the learning environment to meet the needs of individual pupils.
• Support the teacher in the preparation of resources needed for lessons by gathering and appropriately positioning them for access.
• To ensure that pupils are in the right place at the right time in the right clothing with the appropriate equipment in the correct position.

STL 40 – Support Pupils with Cognition and Learning Needs

• Implement agreed strategies to support pupils with cognition and learning difficulties to learn.
• Sequence and structure learning environment and experiences ensuring adequate time.
• Consistently apply visual, auditory, object and tactile cues.
• Provide an appropriate level of assistance to enable the pupil to experience a sense of achievement, maintain self-esteem and self-confidence and encourage self-help skills.
• Listen carefully to the pupil and positively encourage him/her to communicate his/her needs and ideas.

STL 42 – Support Pupils with Sensory and/or Physical Needs

• Obtain accurate and up-to-date information about: a the nature and level of the pupil’s sensory and/or physical needs and apply to the pupil’s learning needs, planned learning tasks and activities.
• With support adapt the layout of the learning environment and the equipment used to enable the pupil with sensory and/or physical needs to access and maximise learning opportunities.
• Encourage the pupil to actively participate in learning tasks and activities consistent with his/her developmental level, physical abilities and any medical conditions.
• Ensure that any specialist equipment is used appropriately to maintain the pupil’s comfort and maximise his/her participation in learning tasks and activities.
• Give appropriate assistance to enable the pupil to experience a sense of achievement and encourage independence.
• Positively reinforce the pupil’s efforts to participate in learning tasks and activities.

STL 43 – Assist in the Administration of Medication

• Apply standard precautions for infection control and other relevant health and safety measures.
• Report any discrepancies or omissions you might find to the person in control of the administration and to relevant staff as appropriate.
• Be aware of School procedures.
• Contribute to administering and record keeping of medication to individuals in the appropriate manner, using the correct techniques according to the care plan if signed off as competent in doing so.
• Ensure the security of medications throughout the process and ensure all medication is stored in the correct safe place when administration is complete.

STL 4 – Meet their Personal Support Needs

• Attend to pupils’ personal care needs as and when necessary ensuring care and dignity at all times.
• Assist with the organisation of refreshments and mealtimes, feeding individual pupils where necessary including feeding by gastric tube after receiving the necessary training.
• Support pupils in the water and assist with swimming and or hydrotherapy programmes.

PDR – Take part in School Staff Development Procedures

• Take part in a performance management programme and work towards specific pupil progress and professional development targets.
• Take part in a staff induction programme, and pursue other training opportunities as agreed with the line manager.
• Take part in staff development days, class team meetings, departmental meetings, whole staff meetings and other occasional meetings held in usual working hours.
• To support students and volunteers who work within the classroom from time to time.
• The roles and responsibilities in this job description can be reviewed at any time in order to better meet the needs of pupils.
• All of our Support Assistants will be expected to work with a range of pupils in their class and maybe requested to work with others across the School.

The right candidate will have experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

 With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.