Communications engagement manager jobs in Charing cross, greater london

Volunteering Mass Engagement Lead (x2)
Full time (34.5 hours), we are open to a conversation about how you work these hours 

12 month fixed term contract (please note, we may also have a third role on a 9 month fixed term contract with the possibility of part time hours)

£26,500 - £29,500

This role is home-based with regular travel required (including some weekends) to our events and team meetings. Please be aware that some of our events are based in very remote locations so a driving licence and access to a vehicle is advantageous. There will also be some manual handling involved due to the nature of the role.

About us:
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Role purpose:

At Macmillan, volunteers are at the heart of how we support people living with cancer. We’re looking for a proactive, organised and people‑focused Volunteering Mass Engagement Lead to help us grow, inspire and support our fundraising and awareness‑raising volunteer community across the UK.

About the role:

In this role, you’ll deliver an excellent volunteer journey — from recruitment and selection through to ongoing support — ensuring volunteers feel motivated, valued and connected to our mission. You’ll help increase capacity across our fundraising activity by managing event volunteers, supporting key moments in our fundraising calendar, and developing light‑touch volunteering opportunities that boost income, engagement and awareness.

You’ll work closely with colleagues across Volunteering, Fundraising, Campaigns and Corporate Partnerships to keep opportunities up to date, deliver strong volunteer communications, and ensure volunteers have the tools, training and support they need to thrive. You’ll also provide light‑touch leadership to Lead Volunteers and Action Teams, helping them play an active role in delivering our fundraising strategy.

This is a hands‑on, relationship‑driven role where you’ll lead volunteer activity at events, support national campaigns, monitor performance, and help shape a consistently inclusive and positive volunteer experience.

About you:

You’ll bring:

• Strong organisational and time‑management skills, with the ability to plan effectively and meet deadlines.
• Experience building positive relationships with volunteers and internal stakeholders.
• Excellent communication skills and confidence engaging groups online and in person.
• The ability to work collaboratively within a matrix team environment.
• A proactive, self‑motivated approach and the ability to juggle multiple priorities.
• Knowledge of community fundraising, challenge events or mass‑participation activity.
• A commitment to inclusive practice and ensuring volunteering is accessible to all.
• Confidence maintaining systems, processes and monitoring information.

What You’ll Achieve

• Growth in volunteer numbers and increased capacity across fundraising events.
• A stronger, more engaging volunteer experience that increases reach and impact.
• Effective delivery of light‑touch volunteering interventions and key event support.
• A motivated, well‑supported volunteer community that helps Macmillan do more for people living with cancer.

Recruitment Process 
Application deadline: Sun 8th Feb (23:59) 2026
First interview dates: WC 16th Feb 2026 (TBC)

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive.  The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home. 

You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage. 

The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role.  If you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.

Closing Date: Sunday 1 March, 23:59

Interview Dates: week commencing 9 March (first interview on Teams, second interview in person

ISEAL is looking for an experienced events professional to manage a range of in person and virtual events for its global stakeholder base. This is an exciting role for someone with a strong track record in organising events of differing sizes for in-person, online, and hybrid audiences, and who is interested in sustainability.

Events are a vital part of ISEAL’s work to communicate with, influence, and engage our key stakeholder groups, including policy makers, multilateral organisations, donors, companies, NGOs, producers, and, of course, ISEAL’s own members. To support these aims, ISEAL hosts at least one major public forum, conference or symposium each year. In 2026, this will be a Global Sustainability Symposium and will take place in Accra, Ghana in June with around 200-300 participants. Additionally, ISEAL organises Members´ Week, an annual multi-day event for ISEAL Community Members that typically attracts 60-100 participants per day.

With support from the Events Coordinator, the Associate Manager will be responsible for all aspects of event management for the events described above. The role will also work closely with ISEAL programme teams and senior colleagues to coordinate the development of event agendas, content and sessions.

In addition, ISEAL’s events programme includes a range of smaller workshops and roundtables, both in Europe and in other locations, including China, India, Ghana, Indonesia, and Latin America. ISEAL also runs a busy webinar programme. The Associate Manager will work with senior colleagues to agree the level of support given by the Events Team to each of these smaller events/event series. While the Events Team is not expected to directly organise every event, the Associate Manager will also maintain and develop event planning resources, and guidance to support the organisation to consistently deliver high-quality events.

To succeed in this role, you will have significant existing experience in organising events, ideally including international events for high-profile audiences. Given the range of international events, you will also have a sensitive approach to cultural diversity and, ideally, some additional language skills. This role is responsible for line managing the Events Coordinator.

The key responsibilities we entrust you with

Event management

• Manage the production and delivery of in person and virtual events, with a particular focus on sustainable event delivery
• Implement project management processes to deliver on events, including developing work-back plans and RACI charts, organising and chairing planning meetings, and leading on internal communications
• Lead supplier selection for in person events, collating requirements, researching venues, completing contracting with venue and major suppliers, and communicating event needs to all suppliers
• Coordinate promotion and outreach for events, working closely with the Communications and Membership teams to promote events across all relevant channels
• Oversee registration for events, setting up and monitoring relevant systems & provide internal updates
• Collaborate with senior and programme staff to develop event agendas and content, organising and chairing content meetings, drawing up session schedules and ensuring logistical requirements are met
• Prepare written event materials and other collateral, including web copy, programmes, invitations and participant communications, feedback surveys, travel reimbursement policies and other documents
• Provide excellent customer service to attendees, speakers, and staff involved with events, acting as an advocate for attendee experience
• Deliver internal briefings for staff in the lead up to events and create staffing plans to ensure smooth delivery on the day
• Carry out risk assessments and lead on contingency planning for events
• Track budgets, liaising with budget holders and coordinating with ISEAL finance team about invoicing and reimbursement
• Manage events follow-up such as feedback survey analysis, preparation of post-event materials and reports, and internal evaluation meetings/surveys
• Monitor and report on the environmental impact of events, including waste and GHG emissions, using these learnings to improve event sustainability wherever possible

Event strategy, guidance, policies, and procedures

• Contribute to developing the annual event schedule, including making recommendations based on the event team’s capacity and referring to ISEAL’s strategic objectives
• Maintain and develop event planning guidance, templates, tools, systems, and other resources
• Support the Events & Engagement Manager to maintain and develop event-related policies, including the Event Code of Conduct and the Event Sustainability Policy
• Organise data and maintain relevant mailing lists, including updating contact and attendance records
• Maintain an updated list of venue choices that have high sustainability credentials in key cities where ISEAL may wish to hold small and large events

Other

• Line manage Events Coordinator, and oversee their development and growth, identifying appropriate learning and development opportunities
• Supervise contributions of other assistants and coordinators to event planning and delivery
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings
• Be a collaborative and effective team member, liaising with colleagues at all levels across organisation

Essential attributes / skills / knowledge

• Track record of working on large in-person professional events, ideally in an international setting
• Strong interest, and ideally experience, in delivering sustainable or “green” meetings and events
• Strong project management skills, with an ability to comfortably juggle a number of different deliverables and deadlines at any given time
• Strong written and verbal communications skills and ability to communicate and collaborate effectively with others (via e-mail, Teams, phone and in person)
• Self-motivated and able to work independently to high standards, with attention to detail
• Capable of taking initiative to take action and solve problems within an agreed scope
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Experience in line management, able to delegate effectively and develop direct reports
• Ability to work confidently and sensitively with a diverse global community
• Confidence in using IT systems, familiarity with virtual meeting tools (e.g. Teams, Zoom), and proficiency in MS Office. Experience with running webinars and online events.
• Comfortable with some flexibility in working hours (specifically in 3-4 weeks leading up to major events)
• Interest in sustainability issues or in convening people around sustainability issues

Additionally desirable

• Experience organising international events and/or large hybrid events
• Experience working or interning in an international NGO/ membership organisation
• Working knowledge of other languages (e.g. French, German, Spanish, Portuguese)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: 80 % (30 hours) – 100 % (full time, 37.5 hours per week), depending on preference

Salary:   £45,800 – 49,800, depending on experience (pro rata for less than 100%)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Ideal start date: asap

About applying

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 8 March, 5pm GMT. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): 11-13 March

Pre-interview timed exercises (between 60 – 90 minutes from home): 13-17 March

Panel interviews (in person): 18/19 March

Decision: w/c 23 March

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Charity People is delighted to be partnering with Brain Research UK to recruit a part time Communications and Digital Manager.

Contract: Permanent, part time role working four days per week, with flexibility to split hours over four or five days
Salary: £40,000 full time equivalent (£32,000 per annum for four days per week)
Location: Hybrid role between home and London office, with ideally two days per week (Monday and Wednesday) in the office at Holborn
Closing date for applications: 9am on Friday 13th February
Interviews: Interviews will be held in person on Wednesday 25th February

As the UK's leading dedicated funder of neurological research, Brain Research UK helps drive breakthroughs that transform lives. Since 1971 the charity has invested over £58 million in pioneering research to improve understanding, diagnosis, and treatment of neurological conditions, enabling people affected to live better, longer lives. With a focused commitment on three critical and underfunded areas - brain tumours, brain and spinal cord injury, and headache and facial pain - the organisation plays a vital role in addressing some of the greatest unmet needs in neuroscience today.

You'll work within a small, dedicated and talented team and will play a central role in shaping how Brain Research UK tells its story; leading the development of high-quality, impact led content that brings research and lived experience together to build support loyalty and increase public engagement and understanding.

The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:

• Lead all digital communications, including website, social media and online campaigns
• Manage and create content for the website, overseeing written, visual and video
• Develop and deliver a planned schedule of communications activity across all channels.
• Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
• Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
• Collaborate with colleagues to translate funded research into clear, engaging stories that show how science changes lives
• Work closely with the fundraising team to optimise digital communications
• Engage with and respond to the organisation's online community in a timely, supportive and professional manner
• Ensure consistent use of brand, tone and values in line with brand guidelines
• Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
• Report on how communications activity drives engagement, enquiries, donations and pledges
• Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
• Coordinate corporate communications such as the annual review and impact report

We would love to see applications from candidates with the following skills and experience:

• Previous experience within a communications role within a charity or similar organisation
• Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
• Experience planning and delivering social media content using a structured schedule
• Experience developing e-communications to build loyalty and engagement
• Experience managing website content
• Understanding of online community management and supporter engagement
• Confidence using analytics tools to measure and report on digital performance
• Excellent interpersonal skills and ability to build positive relationships with diverse audiences
• Emotional intelligence and sensitivity when engaging with people affected by medical conditions
• Understanding of how to use video and film across digital channels
• High level of attention to detail and accuracy
• Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH  
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent

We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.

RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.

This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.

We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.

THE ROLE

• Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
• Develop communication plans for all areas of RSTMH, working with department managers to execute
• Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
• Manage social media channels for RSTMH, and develop strategies to engage wider networks
• Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
• Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
• Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
• Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
• Create and maintain Society level communications calendar
• Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
• Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
• Represent RSTMH externally with key partners, at relevant conferences and industry events
• Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
• Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
• Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
• Fully manage the communications budget
• Responsibility for promotional materials including flyers, event signage, merchandise and handouts
• Working across all aspects of RSTMH communications

PERSON SPECIFICATION

Essential experience

• 5 years’ experience within a digital communication role
• 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
• Experience of digital content creation, commissioning and management
• Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
• Experience of managing suppliers, partners and contributors
• Familiarity with design software for creating digital assets, such as Canva
• Knowledge of CRM databases
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
• An understanding of the academic and research communities

Personal attributes

• Self-starter, able to work proactively and intuitively
• Work to varying timelines and prioritise own workload accordingly
• Passion for tropical medicine and global health
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Ability to communicate with a range of people of different levels, disciplines and backgrounds

Desirable

• Knowledge of Mosaico and SparkPost for building HTML emails
• Experience running websites on Drupal 10
• Some experience using CiviCRM
• Existing network of experts in the tropical medicine and global health space

The deadline for this role is 5pm GMT 4th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

**Closing date changed from 9th to 8th February 2026. Interviewing on a rolling basis so candidates encouraged to apply early**

Role Summary

The (Senior) Communications Manager will lead the development and execution of communications to help us win our campaigns. We are looking for a proactive and hands-on team player, who will build relationships with journalists, securing media hits in top mainstream media, ensuring that communications are a strong part of our strategies to win campaigns.  While the position involves broader communications tasks, its core focus is strategic media work — driving impactful coverage, shaping narratives, and ensuring our investigative campaigns gain global visibility. 

Key Responsibilities (Media-Focused)

• Lead proactive and reactive media outreach for multiple high-profile campaigns.
• Build and maintain strong relationships with international, national, and trade journalists, build and maintain our in-house media list.
• Secure high-impact coverage in top-tier outlets and place investigative stories, exclusives, and op-eds.
• Develop media strategies that amplify campaign findings and influence corporate behaviour and policies.

We are a small team, so this is a hands-on role with the focus on press work, but it also requires managing our key communications channels and our website. The Communications Manager will report directly to the CEO and work closely with the team, as well as manage a social media free-lancer and other communications creatives, such as video-editors.

Candidate Profile

We are looking for an experienced communications professional with at least 7 years’ experience in journalism or in leading successful communications for a non-profit organisation, PR agency, or similar. Ideally, you are a creative, hands-on individual with great inter-personal skills, able to form collaborative working relationships with a variety of different stakeholders, ranging from journalists to creative agencies and our NGO partners.

What we are looking for – Skills & Experience

The successful candidate must have:

• Demonstrable experience personally leading media outreach for major investigations or campaigns, with a proven record of securing top-tier international and national coverage (e.g. Financial Times, Guardian, Reuters, AP, Bloomberg, major broadcasters).
• A strong, active network of journalist contacts, and the confidence and instinct to pick up the phone, pitch stories, brief reporters, and manage embargoed launches under tight deadlines.
• Excellent writing, editing, and storytelling skills in English, with the ability to craft sharp press materials; proficiency in additional languages is an asset.
• Experience coordinating and executing major report launches, working closely with campaigners and partners to shape narratives that cut through, develop media strategies, prepare messaging, and proactively pitch stories to journalists.
• An exceptional eye for detail and an ability to distil complex research into clear, compelling, and accessible media and social-media content.
• Strong organisational skills, with the ability to balance multiple deadlines, manage fast-moving campaigns, and perform under pressure.
• A creative, strategic mindset, able to think outside the box, introduce innovative communications tactics, and adapt messaging to a rapidly changing external environment.
• Digital fluency, with experience leading online engagement or mobilisation campaigns and an understanding of how digital channels support broader media and campaign goals.
• Willingness and ability to generate regular content to win campaigns, including social media posts, op-eds, blogs, newsletters, and other campaign materials; familiarity with tools such as WordPress, Mailchimp, and Canva.
• Excellent interpersonal skills, with a collaborative working style, a growth mindset, and a positive, solution-focused, and proactive approach to communications and relationship-building, both internally and externally.
• A commitment to environmental and social justice, with a passion for using communications to drive meaningful systemic change.

It’s a plus if a candidate has:

• Excellent knowledge of and experience working within the environmental and social impact sectors.
• Good knowledge of the use of creative communication tactics, such as short videos.
• Passion to create narrative shifts on complex social issues and personal interest in countering misinformation and greenwashing.

For full details of the role, person specification and salary, please see the attached job description.

About Changing Markets

The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We create and run campaigns that expose irresponsible corporate practices and shift market share away from unsustainable products and companies towards environmentally and socially beneficial solutions.

We have a successful track record of achieving media coverage in mainstream publications, which has played a critical role in winning our campaigns. We have been running successful campaigns across climate, food, fashion, and circular economy issues, as well as impactful projects, such as a cross-sectoral greenwashing observatory.

We are a Dutch-based not-for-profit stichting (foundation) registered in Utrecht, but this role is based in our London office. Please note candidates require independent right to work in the UK as we do not offer visa sponsorship.

How to Apply

We are working with Oxford HR to recruit this position and the link to apply will take you to their page and details of the application process. If you have any questions about the role please reach out to Oxford HR in the first instance.

Deadline to apply is close of play on 8th February 2026 but please note we will be interviewing on a rolling basis, so early application is encouraged.

We’re looking for a creative and data-driven Product Marketing and Engagement Manager to strengthen how schools and staff connect with our products, particularly the Boxall Profile® Online and our wider nurture-based professional learning and recognition product offerings.

You’ll lead campaigns and engagement strategies that grow adoption and retention across our user base, working closely with product managers, the communications team, and partners. This role sits at the heart of translating our mission into action and helping schools see, use, and value nurtureuk’s evidence-based tools.

Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education. 

We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. 

With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.

Reporting to the Director of Products and Services, you’ll take ownership of developing and delivering marketing and engagement strategies that strengthen our product portfolio and deepen relationships with our customers.

You’ll work closely with Product Managers and the External Relations team to plan and deliver targeted campaigns, design engaging content, and improve how our products are positioned, experienced, and valued by schools and practitioners.

Your main duties will be in five main areas:

• Designing and delivering regular marketing activity and campaigns
• Product positioning and messaging
• Content and collateral development
• Designing and delivering email and other engagement activity for existing and new customers
• Customer engagement and retention

Please see the attached job description and person specification for further details.

​About the team​

The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.

Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content. 

​

About this role

We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.

Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:

• Supporting our Philanthropy team to engage donors in our work and through our series of events.
• Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
• Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.

Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.

We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.

You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.

This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.

​Key responsibilities

• Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
• Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
• Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
• Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
• Supporting the Communications team by preparing materials for events and online campaigns.
• Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best. 
• Using data and feedback to improve content quality and relevance.
• Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
• Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
• Working with our portfolio partners and the Investment team to gather and share their insights and stories.
• Escalating risks or delays early, providing clear context and options.
• Applying inclusive language and accessibility standards in all content.
• Actively seeking opportunities to learn about new digital tools and trends. 

​Person specification

​Essential​

• A highly developed understanding of online platforms and social media algorithms.
• Experience creating accurate, engaging content for online platforms.
• Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
• A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
• Ability to adapt content strategies to meet the changing needs of the audience and the platform.
• Experience of using data and insights to optimise content, engagement and grow followers.
• Demonstrably up to date with emerging digital trends and an interest in online community building.
• Ability to follow agreed processes, templates, and brand guidelines.
• Strong organisational skills to plan and sequence tasks effectively.
• Attention to detail and commitment to delivering work to agreed standards.
• A willingness to learn and adapt to new tools and approaches.
• Collaborative approach, building positive relationships within the team.
• Commitment to Impetus’ mission and values, including equality, diversity, and inclusion. 

Desirable​

• Experience in video / film production and optimising video content for online platforms.
• Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
• Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
• An interest in the education and / or youth employment policy landscape.
• An interest in the UK youth and / or charity sectors. ​

​

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

​

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 8th February 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on Thursday 19th February 2026.​

2nd Interviews will take place on w/c 23rd February 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Prospectus is delighted to be recruiting for a Head of Communications for a charity that works primarily with communities experiencing deprivation to unlock their potential and build a flourishing future.

The Head of Communications will lead their communications nationally and support the development of strong, coherent communications in the places they work. This means holding the big picture — narrative, brand, positioning and influence — while also getting stuck into delivery: writing content, shaping campaigns, managing digital channels, and working closely with teams and partners on the ground. This is not an advisory role. The charity is an ambitious, fast paced organisation and communications is at the heart of the change - not an add on. You’ll be hands-on, collaborative and enabling — helping others find their voice, telling stories with integrity, and building belief in what’s possible when communities are trusted to lead.

The successful candidate will be a thoughtful and ambitious communications leader who cares deeply about place, people and power. This is a rare opportunity to shape the story of a growing, national organisation while staying rooted in the lived reality of local change. You will bring experience of leading communications in complex or mission-driven environments and will have strong written and editorial skills, with the ability to adapt tone for different audiences. You will also bring experience of having worked with digital channels and understanding what drives engagement.

To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Experience and Skills section in the Appointment Brief.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

• Salary: London £50,331 gross per annum/Brussels €4.521,21 gross per month

• Location: Brussels or London

• Contract Type: Fixed Term

• Contract Duration: 18 months

• Hours: Full Time

• Closing Date: 25 February 2026

• First Interview Dates: Week beginning 9 March 2026

About the role

Are you a Project Manager who thrives in global, mission-driven environments? We are hiring a Project Manager to be based in either our London or Brussels office. This role exists to provide a clear project management framework, training, leadership, advice, facilitation, structure, and accountability across complex initiatives, helping the organisation maximise resources and achieve measurable results.

Meet your Manager

In this role, you will be managed by Pau Jimenez Ingles. Pau leads the organizational improvement project program, overseeing the planning, execution, and evaluation of initiatives aligned with the organization’s strategic goals. His role is to ensure that every project is meticulously coordinated, meets established deadlines, and delivers the intended impact. Pau joined ClientEarth in 2020, following a career managing events and projects across Switzerland and the United Kingdom. Prior to his current role, he has managed projects at The Scout Association, where he also worked as an educational programme designer. His diverse professional background also includes experience as a registered nurse, providing him with a unique perspective on crisis management and operational care. He holds a Bachelor’s degree in Nursing from the Universitat de Barcelona and a Master in Business Administration (MBA) from City St George's, University of London. He has further enhanced his project management expertise with professional certifications in Facilitation, Lean Six Sigma, and PRINCE2.

Main Duties

• Manage stakeholder relationships, ensuring effective communication and collaboration across internal teams and external partners
• Identify project risks and issues, developing mitigation plans and ensuring timely resolution. 
• Support acting Project Managersto follow project management best practice as established in the Organisational Project Management Framework.
• Support and monitor organisational programme performance, preparing regular progress reports, risk assessments, and recommendations for senior leadership. 

See the job description (below) for a full list of duties for this role.

Role requirements

• Project Management qualification (essential)
• Significant experience of delivering projects from inception to completion, involving IT systems and change management initiatives (essential)
• Experience responding to competing deadlines and managing multiple tasks and priorities within a working environment (essential)
• Experience of managing a portfolio of projects or programme within a medium to large organisation. (essential)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in Belgium or the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Marketing Manager, Supporter Retention

Contract: Permanent | Full Time, 35 hours per week

Location: London UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person

Salary: £44,168 - £46,493 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.

About the role

As our Marketing Manager – Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid’s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications.

In this role, you will:

• Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals).
• Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications.
• Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation.
• Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience.
• Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

• Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys.

• Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty.

• Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms.

• Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions.

Although not essential, we’d prefer you to have:

• Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds).
• Professional Qualification: CIM/IDM Qualification or equivalent professional qualification.
• Non-Profit Experience: Prior experience working in the Non-Profit or International Development

Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026.

How to apply: Click Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Please note, if you are interested in this position, please send a one-page cover letter, along with your CV to hr @ etp-global. org

Organisation overview

Founded in 1997, the Ethical Tea Partnership (ETP) is the tea sector’s global membership organisation working to improve the lives of the people and communities who rely on tea for their livelihoods. A not-for-profit membership organisation with 38 diverse members, we collaborate with our members, third-party grantors and other stakeholders to implement impactful, long-term programmes in tea-producing countries and drive responsible business practices.

Our work addresses the most pressing human rights and environmental challenges in the global tea supply chain - from improving livelihoods and working conditions to advancing equality and climate resilience. Many of the challenges facing the tea sector are deep-rooted and systemic and no single organisation can address them alone. Meaningful progress requires collaboration and the combined efforts of partners across the sector.

Over the next five years, we aim to significantly expand our membership geographically and with better representation across the full supply chain. This role will be central to this effort.

Role purpose

Are you a strategic communicator who knows how to craft compelling narratives that strengthen relationships and drive engagement? Do you enjoy translating complex issues into clear, accessible messages that resonate with diverse audiences?

We’re looking for a Communications Lead to shape and deliver ETP’s content strategy - supporting the communications needs of our members, helping to demonstrate the value of ETP’s work, and contributing to the growth of our membership. From developing thought leadership pieces and showcasing programme impact, to enhancing our digital presence and supporting media engagement, your work will help ensure members, partners, and prospective members understand and connect with ETP’s mission and impact.

At ETP, communications is not an add-on. You’ll be joining an organisation that recognises the importance of clear, credible, and engaging communications, and actively invests in it. This is an exciting opportunity for someone with a can-do attitude, strong writing skills, and a strategic mindset to play a key role in strengthening how ETP communicates at a pivotal time for the organisation.

Key details:

• Reporting to: Head of Communications & Membership.
• Permanent contract, hybrid working with a minimum of three days per week in our London office.
• 28 days’ holiday plus bank holidays.
• Benefits package including 8% pension, life insurance and an employee assistance programme with health insurance after six months’ service.
• Cycle to work scheme.
• Potential for international travel to our countries of focus and other regions.
• Competitive salary based on skills and experience.

Key responsibilities

Content development and management

• Lead the production of key content pieces at ETP, including our annual report, regular updates to members and stakeholders, and innovative programme impact stories.
• Own and manage the communications content calendar, ensuring creativity and alignment with organisational goals.
• Own programmatic communications, collaborating with internal teams to produce communication toolkits on our range of programmes for members, incorporating feedback to meet members’ needs effectively.
• Collaborate with members and partners to ensure communications align with their needs and priorities – on both programmes and day-to-day communications.
• Work closely with ETP’s leadership team, country teams and experts to develop thought leadership pieces that contribute to sector-wide conversations and challenge the status quo constructively.
• Develop and issue ETP’s monthly member and stakeholder newsletter, ensuring there is ample content and that it is delivered on time.

Digital ownership

• Develop and implement ETP’s social media strategy, ensuring consistent, engaging, and impactful output.
• Oversee all social media activity, driving engagement and growing ETP’s digital presence across LinkedIn and X.
• Develop and share regular posts from the ETP CEO and sample posts for team members for key initiatives.
• Own website content, regularly updating the site with new information, from new joiners to news articles and programme updates.

Showcasing impact

• Create content that showcases ETP’s impact at both programmatic and sectoral levels, using innovative and striking approaches.
• Work with the Monitoring & Evaluation Lead to update the Global Impact Framework, ensuring our website data is up to date and effectively communicating impact across the ETP portfolio.

Design

• Use existing Adobe’s InDesign and Canva templates to produce a range of ETP branded assets including donor reports, event materials such as standees and backdrops etc.

Media relations

• Work with the Head of Communications & Membership to respond to media inquiries and support crisis communication efforts as needed.
• Research and create compelling media content, including proactive and reactive press releases.
• Build and maintain relationships with journalists and media outlets to amplify ETP’s message.

Experience and skills required

Essential

• Exceptional writing and communication skills, with the ability to craft compelling and persuasive content.
• Experience in developing creative and disruptive (yet constructive) content strategies.
• Strong social media strategy and management experience.
• Experience in media relations, including crafting press releases and managing media inquiries.
• Exceptional organisation skills, the ability to stick to deadlines and ability to manage multiple priorities and conflicting deadlines while maintaining attention to detail.
• Ability to brief external suppliers e.g. designers and videographers to ensure they deliver on brief, on time and to budget.
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively.
• Demonstrate drive, curiosity, and a strong team-oriented mindset.
• Fluency in English required and proficiency in additional languages is considered an asset.
• High proficiency in MS Office applications, Adobe Creative Suite, WordPress and MailChimp.

Desirable

• Understanding of agricultural supply chains and the issues at play in corporate social responsibility.
• Good contacts with journalists and media outlets that focus on supply chain issues.
• Familiarity with impact measurement frameworks and tools.
• Familiarity with CRM systems e.g. Salesforce.
• Knowledge of trends and innovations in thought leadership communications.

If this position is of interest, please send through a cover letter and CV (maximum two pages) to hr @ etp-global. org 

The Marketing and Comms Manager will support the delivery of Ella’s integrated communications,
marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences
external audiences effectively — raising awareness of the challenges faced by survivors,
strengthening Ella’s public profile, and increasing engagement with supporters, partners and the
wider public.

The postholder will lead our marketing and communications across digital channels, the website,
impact reporting and organisational campaigns and also play a lead role in developing and delivering
our advocacy and campaigning activity. This is a hands-on role for a keen marketer and strong
communicator motivated by social impact and ethical, survivor-centred storytelling.

Job Location: Hybrid (central London office at least 2 days per week)
Salary: £36,124 - £44,711 pro rata (depending on experience)
Working hours: 37.5 hours a week
Contract: Permanent in-house
Reporting to: Head of Fundraising

A basic Disclosure and Barring Service check will be undertaken. This post is restricted to women
due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the
Equality Act 2010 applies.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women
who have survived trafficking and sexual exploitation. Join us, and be a crucial part
of ensuring survivors have all they need to recover and build lives that are safe and
free.
2. You will work in a great place: We are a passionate, growing organisation. Of our
staff, 100% say they would recommend Ella’s as a place to work. As a team, we are
strong, women-led, authentic, professional, fun and supportive of one another.

Job description and person specification
This is a pivotal moment for Ella's communications. We need someone ready to take the reins
of our digital presence and drive our voice forward with confidence and creativity. You'll own our
communications channels day-to-day, shaping how we show up online, how we tell survivor stories
ethically and powerfully, and how we cut through to reach the audiences that matter.
This isn't about maintaining the status quo. We're looking for someone who can elevate our content,
grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on
building our website into a stronger resource, creating content that moves people to action, and
ensuring our impact work translates into compelling stories that resonate with supporters, funders,
and the wider public.

The Marketing and Communications Manager will:
● Lead day-to-day communications delivery across all channels, working strategically with
the fundraising and frontline teams as well as Ella’s Directors to shape compelling messaging
and content that drives engagement and positions Ella's as a leading voice in the sector
● Drive awareness and supporter growth by aligning communications and advocacy efforts
with fundraising priorities, working with fundraising colleagues to build pipelines that convert
audiences into committed supporters
● Own and deliver key communications projects including website development, the
annual Impact Report, and organisational campaigns—from strategy through to execution,
ensuring quality, impact and measurable results
● Drive and shape communications and advocacy strategy, identifying opportunities to
amplify survivor voices, influence key audiences, and build Ella's profile as a thought leader
on trafficking and exploitation issues

Key Responsibilities
Integrated communications & Marketing
● Lead the delivery of Ella’s communications and marketing strategy across digital and offline
channels.
● Create clear, compelling and consistent content that reflects Ella’s values and brand.
● Lead communications projects such as website development, the annual Impact Report and
organisational campaigns.
● Maintain shared content calendars and planning tools to ensure joined-up delivery and
integrated communications.

Digital, Website & Social Media Content
● Create and manage content for Ella’s website, ensuring it remains current,
engaging and accessible.
● Plan and create social media content in collaboration with colleagues across the organisation.
● Monitor digital performance and engagement, using insights to improve reach and impact.
Programme, Impact & Ethical Storytelling
● Work with programme teams to gather stories, outcomes and insights in an ethical,
trauma-informed way.
● Develop case studies and impact content that demonstrate Ella’s work to funders, partners
and the public.
● Ensure survivor voices are represented respectfully, safely and with consent.
Stakeholder & External Communications
● Support communications with funders, partners, supporters and wider audiences (with
particular focus on supporting the development of our individual giving programme).
● Assist with press releases, briefings and external opportunities as required.
● Ensure messaging supports both awareness-raising and the development of Ella’s supporter
pipeline.

Advocacy and Campaigning
● Support the design and delivery of Ella’s advocacy and campaigning pilot activity focused on
2–3 priority issues affecting survivors.
● Develop accessible, survivor-centred messaging that highlights systemic barriers and
opportunities for change.
● Coordinate advocacy-related content across channels, including blogs, social media,
briefings and campaign materials.
● Work with colleagues to test, monitor and refine advocacy approaches during the pilot phase
● Help document learning and recommendations to inform the future development of a
permanent advocacy function.

Monitoring, Reporting and Good Practice:
● Track communications and campaign activity and contribute to internal reporting.
● Ensure all communications comply with safeguarding, data protection and accessibility
standards.
● Maintain organised records of content, assets and approvals.

Benefits
● Part of a small team, delivering a dynamic organisation changing women’s lives, supporting
and empowering them to build their futures.
● We are always developing and growing so you will have the opportunity to give direction and
vision to the work and to work alongside a committed team.
● 28 days holiday, plus bank holidays.
● Medicash health insurance

Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London

RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.

The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.

The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.

Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.

The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.

The role

• Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
• Analyse, identify and develop plans to optimise member journeys
• Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
• Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
• Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
• Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
• Support the Senior Manager with leading our CRM (CiviCRM) development work
• Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
• Collaborate with department Managers to increase membership recruitment within their stakeholder groups
• Develop and oversee communication templates for members, and ensure these are kept up to date
• Keep up to date with best practice in membership management
• Ensure the RSTMH website, journals, materials and other channels have up to date membership information
• Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
• Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
• Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
• Represent RSTMH at relevant events to promote membership and track success of these activities
• Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means

Person specification

• Passion and commitment to the work and goals of the Society
• At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
• Experience of working in a learned society or membership organisation
• At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
• Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
• Experience of creating compelling messages to different audiences
• Highly organised, with ability to self-plan and prioritise workloads
• Ability to communicate technical details to non-technical people
• Experience of using social media in a professional capacity
• An understanding of current and emerging membership and marketing trends
• A solid understanding of relationship building and how to create a compelling membership journey
• Excellent oral, copywriting and communication skills
• Effective decision-making skills
• Self-starter, able to work proactively and think ahead
• Strong relationship builder
• Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Knowledge of global health or international development is desirable

The deadline for this role is 5pm GMT 8th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.