435 Communications engagement manager jobs in Charing Cross, Greater London
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Brightside and help transform the futures of young people facing barriers by securing the funding and partnerships that make life-changing mentoring possible. This is an exciting opportunity for an ambitious fundraiser to play a key role in growing our impact across the UK.
Brightside is the UK's leading online mentoring provider, connecting young people with relatable role models so they can make confident and informed decisions about the future. Since 2003, we've supported more than 178,000 young people and facilitated over three million messages between mentoring pairs on our safe and secure online mentoring platform.
We're looking for a talented Fundraising and Partnerships Manager to help deliver our growth ambitions. Working closely with the CEO and Senior Partnerships Manager, you'll play a key role in securing the funding and partnerships that enable Brightside to expand its reach and impact.
What you'll be doing
- Identifying funding opportunities from trusts and foundations
- Writing compelling grant applications, proposals and reports
- Building and managing a strong pipeline of prospective funders
- Supporting stewardship and relationship management with funders and partners
- Contributing to wider partnership and philanthropy activity, including prospect research and proposal development
What we're looking for
- A proven track record of securing grants from trusts and foundations
- Excellent bid-writing and written communication skills
- Experience managing fundraising pipelines and multiple deadlines
- Strong relationship-building and organisational skills
- A passion for creating opportunities for young people and strong alignment with Brightside's mission and values
Why join us?
- Remote working, with opportunities to connect in person
- Flexible working arrangements
- A friendly, ambitious and supportive team culture
- The opportunity to help more young people access the support, networks and confidence they need to succeed
For full details of the role, responsibilities, person specification, benefits and application process, please see the attached job description.
Applications without a cover letter or response to the screening question will not be considered.
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Circa £55,000 per annum
12 month fixed-term contract
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager.
The role is a senior delivery leader responsible for successfully leading and delivering complex, high-value strategic projects, programmes and transformational change initiatives that are critical to achieving UNICEF UK's strategic objectives.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, 17 September 2026.
Interview date: WC Monday 28 September 2026 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).
About the Role
We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.
As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.
Key Responsibilities
-
Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.
-
Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.
-
Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.
-
Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.
-
Reporting: Compile impact and activity reports for internal management, trustees, and funders.
What We Are Looking For
-
Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.
-
At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.
-
Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.
-
Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.
-
Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.
Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an organised and creative Content Coordinator to join our Communications team and help bring IHP's work, impact and stories to life. This is an exciting opportunity for someone who enjoys creating engaging content, managing digital communications and ensuring everything runs smoothly behind the scenes.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the role
This is a varied and hands-on role where you'll help ensure our communications are engaging, consistent and effectively showcase the impact of our work.
Working closely with the Communications Manager and Senior Communications Officer, you'll play a key role in delivering day-to-day communications activity across IHP's channels.
You'll be responsible for:
-
Creating and scheduling engaging social media content
-
Helping to tell the stories of the people and communities we support
-
Managing and maintaining digital content and image libraries
-
Supporting communications campaigns and partnership activities
-
Maintaining content calendars, records and communications systems
-
Identifying opportunities to improve audience engagement and content effectiveness
About you
We're looking for someone who has experience creating content for social media and digital channels, understands how to create content that engages different audiences across social media platforms, and is comfortable using analytics or communications data to understand what is working. Experience managing digital content, images or other communications assets would also be valuable.
You will be:
✅ Highly organised, with excellent attention to detail
✅ Confident and engaging in both written and verbal communication
✅ Comfortable planning and scheduling regular content
✅ Able to work independently and use initiative
✅ Collaborative and approachable, with strong interpersonal skills
✅ Confident maintaining accurate records and systems
✅ Passionate about finding practical ways to improve processes and ways of working
Experience in a small charity, not-for-profit or other purpose-driven organisation would be desirable, as would an interest in using communications to demonstrate organisational impact.
For further details regarding responsibilities and person specification, please see the job description.
Why join IHP?
This is more than a communications role. Every piece of content you create will help raise awareness of our work, strengthen partnerships and support our mission to improve access to essential medicines worldwide.
You'll join a supportive, values-driven organisation where your contribution will have a direct impact on the lives of vulnerable communities across the globe.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Employee Benefits include:
- 25 days annual leave plus bank holidays (pro-rate for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s role remains to ensure that those who have served are always supported.
We are now looking for a proactive and creative Internal Communications Officer to support the delivery of engaging and effective communications across the Royal Hospital Chelsea. This role is for maternity cover. Working closely with colleagues from across the organisation, you will help bring our stories, people and purpose to life, ensuring staff, Pensioners and volunteers feel informed, connected and inspired.
If you’re an internal comms professional with strong communication skills, experience creating compelling content for internal audiences, and a passion for building staff engagement, this could be the role for you.
Where you fit in
Working closely with senior leaders across the organisation, including the Chief Executive Officer and HR Director, you'll play a key role in delivering effective internal communications that support organisational objectives, strengthen staff engagement and embed a culture aligned with the Royal Hospital’s values.
What you’ll be doing
You'll lead the planning and delivery of internal communications activity, ensuring colleagues across the Royal Hospital receive clear, timely and engaging communications that support our strategic priorities.
You will:
· Develop and deliver effective internal communications plans that support organisational objectives and priorities
· Work closely with senior leaders to deliver clear and consistent messaging across the organisation
· Support the delivery of a strong ‘fundraising-first’ narrative through internal communications activity
· Promote staff engagement initiatives, including pulse surveys, helping to support action planning and organisational improvement
· Drive awareness and adoption of key staff initiatives, including onboarding, appraisals, values and ways of working
· Manage and develop internal communications channels, including the staff intranet, ensuring content remains relevant, engaging and up to date
· Build strong relationships across teams, providing advice on communications planning, messaging, audiences and channels
· Support strategic planning communications to ensure colleagues understand organisational goals and priorities
· Lead on communications with Chelsea Pensioners, ensuring communications are two-way, inclusive and aligned with their needs and preferences
· Monitor and evaluate communications activity, providing insight and reporting to inform future activity and support decision-making
We’re looking for someone who is:
· Able to create clear, engaging content for a range of internal audiences
· Experienced in internal communications, employee engagement or organisational communications
· Skilled at building strong relationships and influencing stakeholders at all levels of an organisation
· Experienced in supporting organisational change, culture programmes or staff engagement initiatives
· Highly organised, with strong project management skills and the ability to manage multiple priorities
· Comfortable working independently and using initiative while contributing as part of a collaborative team
· Experienced in managing intranet content and developing engaging internal communications channels
· Analytical and results-focused, with experience evaluating communications activity and reporting on outcomes
· Calm under pressure and able to manage sensitive communications with professionalism and discretion
· IT literate, including Microsoft Office and digital communications platforms
This is a fantastic opportunity to help shape internal communications within a unique national institution, ensuring colleagues and Chelsea Pensioners remain connected to the Royal Hospital’s mission, values and future ambitions.
Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
Type: Fixed term contract
Duration: 2 years
Location: A mix of working remotely and in the McPin office (Bethal Green, London)
Salary: Starting from £46,637 per annum FTE (point 22)
Hours: 37.5 hours per week
Do you want to ensure mental health research has a real-world impact?
Can you lead strategic communications that influence researchers, policy makers and the public?
Are you an experienced, values-led communications leader who can support and inspire a busy team?
The McPin Foundation is looking for a Senior Communications Manager to lead our communications function at an exciting point in our growth. This strategic, hands-on role suits someone with excellent communications skills and strategic leadership and communications experience.
McPin is a mental health research charity working to transform how research is done by putting the expertise of people with lived experience at its heart. We believe this makes research more relevant, meaningful and likely to create real-world change. Recent work has included young people’s mental health, digital mental health and virtual reality, inequalities, data sharing and artificial intelligence.
As Senior Communications Manager, you will ensure McPin’s work reaches the right audiences and has the greatest possible impact. You will lead our communications strategy, support influencing and impact work, and help colleagues translate complex research into engaging and accessible content.
You will manage and develop a communications team (two people), oversee consultants for specific projects, and work closely with colleagues, partners, people in our networks and external stakeholders. As part of the charity’s senior leadership, you will help shape organisational strategy, strengthen internal working practices and support other McPin colleagues to develop their own media and communications skills.
You will support delivery of McPin’s communications strategy, strengthen how we capture and demonstrate impact and grow our supporter base. You will bring strategic confidence, creativity and practical delivery skills, whilst working in a way that reflects McPin’s values.
Currently, most staff at the McPin Foundation are working remotely, although office spaces in London are open and available for use. This post will involve a mix of working remotely and working in London.
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviours. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan with Hospital Saturday Fund. Please see the full Job Description on the McPin Foundation website for more information.
The closing date for applications is Monday 21st September 2026 at 9.00 am. The first stage of Interviews will take place week commencing 28th September.
To apply please visit The McPin Foundation website to download the job description and application form. In line with our values, McPin does not use AI in its recruitment processes, all applications will be read by our team.
Queries to Vanessa Pinfold if you have any questions about the post.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
-
Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
-
Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
-
Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
-
Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
-
Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
-
Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
-
Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
-
Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
-
Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
-
Build and nurture relationships with ambassadors, influencers and public supporters.
-
Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
-
Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
-
Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
-
Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
-
Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
-
Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
-
Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
-
Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
-
Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
-
Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
-
Monitor communications performance using analytics and performance data, ad use insights to improve performance.
-
Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
-
Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
-
Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
-
Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
-
Outstanding written communication skills across a range of media, from social media content to case studies.
-
A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
-
An appetite for change, learning and continuous improvement.
-
Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
-
Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
-
Experience of line management, with the ability to support, develop and empower others.
-
A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
-
Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
-
Strong copywriting skills, adapting content for different audiences, channels and formats.
-
Experience producing high-quality marketing and communications materials across digital and offline channels.
-
Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
-
Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
-
Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
-
Salary: £38,000
-
Full time role, or four days per week.
-
Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
-
Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.
The Role
Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.
The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.
Key Responsibilities
Membership and Service Delivery
· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.
· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.
· Develop approaches to increase access and engagement amongst diverse and underserved communities.
· Implement effective monitoring and evaluation processes to demonstrate impact.
· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.
Engagement and Community Building
· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.
· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.
· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.
· Build relationships with community partners and relevant external organisations to extend reach.
Volunteering Strategy and Development
· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.
· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.
· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
Line Management
· Lead, motivate and develop the Services and Engagement Team.
· Manage budgets effectively, ensuring resources are used efficiently and deliver value.
· Work collaboratively across the organisation, particularly with Communications and Fundraising.
· Represent Arthritis Action externally with partners, stakeholders and sector networks.
Data, Insight and Impact
· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.
· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.
· Use CRM and engagement data to improve communication, participation and user experience
Person Specification
Essential
Experience
- Experience of leading health, wellbeing, community or support services within a charity, healthcare or related environment.
- Experience of managing teams, budgets and operational delivery.
- Experience of implementing volunteer led services.
- Experience of improving the overall membership journey.
- Experience of developing and improving services based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experience.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Understanding of person-centred approaches and co-production.
- Excellent communication, influencing and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter and senior leader, able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the UK.
Desirable
- Experience working in a health charity, patient organisation or membership body.
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.
First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Please apply with a CV and Covering Letter. Applications without a covering letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role:
We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills.
This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings.
About the organisation:
Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.
Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment.
Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.
We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.
Main duties and responsibilities:
Membership engagement
-
Support potential new members through our member application process, prepare applications for review by the board
-
Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs
-
Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers.
-
Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met
-
Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp
-
Take ownership of longer-term projects to support and improve our membership engagement offer
-
Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework
Communications and Engagement
-
Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events
-
Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies
-
Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members.
-
Update and manage the website with any relevant news or information.
-
Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement.
-
Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework.
Policy and team support
-
Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning.
-
Draft meeting agendas and send along with any supporting documentation in advance of any meetings.
-
Take the minutes at various meetings, summarise for distribution, and follow up on any actions.
-
Monitor and report on the attendance levels of our members’ meetings, working group meetings and events.
-
Draft and administer satisfaction and impact surveys, and report on the results.
-
Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers.
Person Specification (Essential Skills and Experience):
Communication skills:
-
Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.
-
An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.
-
A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.
Organisational skills:
-
Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.
-
Strong attention to detail whilst maintaining the ability to work quickly and responsively.
-
Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management.
Interpersonal skills:
-
The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.
-
High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity.
-
Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders.
Professional skills and experience:
-
Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination.
-
Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva.
-
Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.
-
Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy.
-
An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation
Personal qualities
-
Initiative and growth mindset: the ability to identify and act on opportunities.
-
A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs.
-
Commitment to embed anti-racism across all aspects of our work.
Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.
Please note we will only accept applications that include a cover letter.
Application Instructions
Please submit a CV and cover letter (max 5000 character) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification.
If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.
The client requests no contact from agencies or media sales.
Working closely with our Communications Lead, you'll focus on building our digital presence to grow the political and public support we need to put people at the heart of decision making.
Involve is leading the way in shaping a 21st-century democracy through innovative, high-quality public participation. We're now looking for a Digital Communications Officer to join our Advocacy and Communications Function, bringing digital communications skills that help us tell the story of our work in creative and engaging ways.
You'll create and deliver a steady stream of compelling content, work directly with project teams, partners and commissioners, and help build the political and public support we need to put people at the heart of decision-making.
Key responsibilities include:
-
Creating and delivering engaging digital content across our social, web and email channels
-
Supporting our major programmes of work and wider project teams with digital communications
-
Helping us to grow and diversify our audiences to build political and public support for participatory democracy
-
Bringing creative, platform-savvy thinking to how we tell Involve's story
If you enjoy using content and creativity to engage people, and like the idea of putting that to work for a stronger democracy, follow the link to find out more and we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity for someone who can combine strategic thinking with hands-on creativity to help shape how Phoenix Futures communicates with the people we support, our colleagues, partners and wider audiences.
We’re looking for someone with significant experience in brand management, content and communications who can bring ideas to life across digital, print and internal channels. You’ll be passionate about creating engaging, accessible and impactful content, while ensuring our brand is consistently represented across everything we do.
The Role
As Brand and Content Manager, you will lead the development and delivery of Phoenix Futures’ brand, content and communications channels.
Working closely with colleagues across the organisation, you’ll lead the creation of high-quality digital, print and creative communications, while managing and developing key platforms including SharePoint, our websites, social media channels and Phoenix News.
You’ll be the organisation’s brand guardian and a key source of advice and expertise on brand, content, visual communications and creative best practice. You’ll help ensure that our communications are engaging, accessible, user-focused and aligned with our organisational priorities.
You’ll also lead on content planning and editorial management, internal communications, creative storytelling and digital experience development. Using analytics, audience insight and feedback, you’ll identify opportunities to improve how we communicate and ensure our content reaches and engages the people who need it.
The role will involve working with senior stakeholders, external suppliers, agencies and creative partners, managing projects, budgets and deadlines to deliver high-quality campaigns and communications.
This is a 37.5 hour per week role, based on a hybrid London and home-working arrangement.
About You
To join us as our Brand and Content Manager, you will need:
- Significant experience in brand management and leading strategic content and communications across digital, print and internal communication channels
- Strong graphic design and content production skills, with experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop) or equivalent
- Experience developing and improving websites, SharePoint environments and digital communication platforms
- A strong understanding of user experience, accessibility, SEO, content optimisation and digital analytics
- Experience of content planning, editorial management and delivering communications across multiple channels
- Experience creating and managing internal communications and employee engagement content
- Experience managing external suppliers, agencies and creative partners to deliver high-quality communications and design projects
- Strong analytical skills, with the ability to use performance data and audience insight to evaluate content and drive continuous improvement
- Excellent project management skills, with the ability to manage multiple priorities, stakeholders and deadlines
- Excellent written communication, editing and proofreading skills, with a high level of literacy and attention to detail
- Strong interpersonal and stakeholder management skills, including the confidence to work with senior leaders
- The ability to work independently, use sound judgement and take ownership of brand and communications activity
- A commitment to the values, mission and recovery-focused approach of Phoenix Futures
Experience of photography, video production, animation or multimedia storytelling would also be desirable, as would a professional qualification in Graphic Design.
If you’re a creative, strategic and organised communications professional looking for a role where your work can make a genuine difference, we’d love to hear from you.
Your Rewards
- Starting salary of £35,500 + London weighting contribution of £500, with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays, increasing each year to a maximum of 30 days
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL, our dedicated learning management system
- Access to a 24/7 Employee Assistance Programme, including telephone and online access
- A rewarding role where you can use your creativity, expertise and ideas to help us communicate our work and challenge stigma around drug and alcohol use
- We’ll ensure you get the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team
The Role
The Marketing team plays a key role in helping Phoenix Futures communicate its work, raise awareness, challenge stigma and connect people with our services and support.
As Brand and Content Manager, you’ll work across the organisation, collaborating with colleagues at all levels to develop engaging and effective communications. You’ll work particularly closely with senior stakeholders and teams across Phoenix to understand their communication needs and turn ideas and objectives into clear, compelling content.
You’ll be part of a passionate and collaborative Marketing team, with the opportunity to influence how Phoenix Futures’ brand and communications develop across the organisation.
The role is based on a hybrid London and home-working arrangement, with opportunities to work collaboratively with colleagues across Phoenix Futures.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We use our expertise to support people in their personal recovery and to improve their lives.
We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE.
These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value-aligned culture.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you.
If shortlisted, you will be contacted for a short digital interview via Microsoft Teams, approximately week commencing 14th September, and will be provided with full details about the assessment process.
As part of the selection process, candidates will be asked to present their portfolio of work demonstrating their relevant skills, experience and impact.
All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, the Digital Communications Officer will help AMOSSHE communicate clearly, consistently and creatively with its members, partners and sector stakeholders. The role will plan and deliver engaging content across digital channels primarily through the integrated management system (including website/CMS, CRM and event management), our weekly newsletter, email campaigns and social media. The role will support member engagement, events and campaigns, using insight and creativity to grow our audience, support member growth and increase the impact of AMOSSHE’s communications.
- Contract type: Permanent, full-time (37 hours a week), with the option of a 30-hour contract spread over five days.
- Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London (requirement of the role).
- Salary range: £30,000 to £33,000, with a starting salary of up to £31,000.
- Application deadline: 10:00 (BST) on Monday 21 September 2026.
About us
AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.
We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and organised administrator to provide practical support during a busy three-month period.
This varied, hands-on role will help keep our office running smoothly while supporting communications, trustee meetings, our AGM and charity events, including a sponsored charity run.
You will:
- Respond to telephone calls, emails and visitors
- Provide day-to-day administrative and office support
- Organise meetings, prepare papers and take accurate minutes
- Help coordinate our AGM and other events
- Create engaging social media content and simple promotional materials
- Support communications with supporters, partners and families
We are looking for someone who is reliable, friendly and highly organised, with experience in administration within a charity or community setting. You will be comfortable managing several priorities, working independently and following tasks through to completion.
Experience of minute-taking, Microsoft Office and creating social media content is essential. Familiarity with Canva would be an advantage.
This is an ideal short-term opportunity for someone who enjoys variety and can quickly become a dependable part of a small, friendly charity team. We are looking for someone who will be immediately available, ideally able to start by the end of September.
The client requests no contact from agencies or media sales.