Communications engagement manager jobs in Charing cross, greater london
How's your job search on our site?
We’re currently looking to welcome a new Communications and Campaigns Officer to join our team at the Society of Authors (SoA) which is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
Role overview
To support and deliver the internal and external communications and campaigns with the goal of enhancing the SoA’s profile, engage stakeholders, and promote key initiatives. The successful candidate will have at least two years’ experience in content creation, media and policy monitoring, digital marketing, and multimedia communications across a range of channels, including newsletters and social media. Objectives • Help to ensure consistent, high-quality communications and campaigns across all channels. • Provide support for brand visibility and audience engagement through digital marketing. • Provide support for delivering content via The Author magazine and outgoing mailers. • Support organisational campaigns, events, and key initiatives. • Monitor media coverage and policy developments, and evaluates website and communications performance.
Key responsibilities
• Media monitoring and reporting: monitor media for relevant coverage and compile regular media reports and summaries, maintaining media contact lists and databases.
• The Author magazine and mailers: liaise with The Author magazine production team, contributors and internal departments, support with the production schedules and deadlines. Oversee the administration and invoicing for The Author advertising and subscribers. Support with distribution and performance tracking (e.g. open rates, click through rates). Provide support for development of membership mailouts including proofing.
• Digital marketing and social media: contribute to the development of digital marketing campaigns across platforms – create and schedule engaging content, monitor engagement metrics and optimise content performance.
• Design and visual communication: produce basic graphics for digital and print (e.g. social posts, newsletters, flyers, banners). Support with the layout and visual design of newsletters and publications. Work with approved templates and design tools (e.g. Canva, Adobe suite basics).
• Video and multimedia production: create and edit short-form video content for social media, newsletters, and website. Support with the filming of events, interviews, or promotional material for SoA events and campaigns. Add captions, branding, and basic effects to videos.
• Event promotion: support the Events and Engagement team with the communications and digital marketing plans for events, supporting with the creation of promotional materials (digital and print), proof events copy, ensure visibility of promotion on our website.
• Website: contribute to the content management of the SoA and Human Authored websites, updating content and posts as needed.
Role specification
Essential skills and competencies
• Two years’ experience creating engaging digital content for different audiences
• Good graphic design skills
• Strong written and verbal communication skills
• Social media management and content planning experience
• Media monitoring and reporting experience
• Familiarity with email marketing platforms (e.g. Mailchimp, Campaign Monitor or similar)
• Experience with social media platforms (e.g. TikTok, Instagram, LinkedIn)
• Experience with design tools (e.g. Canva, Adobe InDesign/Photoshop basics)
• Video filming and editing skills (e.g. Premiere Pro, CapCut, or similar)
• Use of scheduling and analytics tools (e.g. Hootsuite, Buffer, Google Analytics)
Desirable skills
• Experience working for a membership/not-for-profit organisation
• Experience managing publications or organisational magazines
• Understanding of branding and communications strategy
• Photography skills
• Knowledge of Search Engine Optimisation and digital content optimisation
• Experience with audience segmentation and database systems
What we offer
As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing.
We are a London Living Wage and a Disability Confident – Committed employer.
Benefits include:
• Competitive salary
• Cycle-to-work scheme.
• Death-in-service benefit (8 x salary)
• Employee assistance programme
• Flexible, hybrid working practices.
• Family-friendly, disability-confident inclusive culture
• Generous annual leave, including all bank holidays.
• Salary exchange pension scheme
• Interest-free annual travel card loan
• *Office closure over Christmas
• Private healthcare
*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.
Flexible Working
As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.
Inclusion
Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our 3 organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds.
To apply, please send your CV and a personal statement as a single document (max. 3 x A4
pages)
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
Leading our PR, Communications and Marketing function, you will shape our external voice, reputation and visibility. You can expect to make a real impact on everything we do as you develop key messaging, secure media opportunities and strengthen relationships with journalists and supporters. Equally importantly, you will create an effective marketing strategy that drives engagement and reach, both across our membership and with external audiences. Above all, you will ensure consistency across all our communications, ensuring that we tell compelling, impactful and engaging stories that champion the issues that matter to women and their communities.
Hours: Full-time, 35 hours per week.
Location: Hybrid, with one day a week at our London office.
About you
An experienced PR or communications professional, you will be skilled in securing high profile national press coverage, directing crisis communications and carefully managing risk and reputation. At the same time, you should be well versed in marketing across the full media mix, including social channels, and capable of managing multiple projects against strict deadlines. Your line management skills and experience will also ensure that you empower and support your team to work to the best of their ability. A background in the charity or non-profit sector would be beneficial, as would exposure to membership organisations, but we will value your creativity, drive and determination to maximise our profile above all.
How to apply
For further information about this Communications and PR Manager role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 13 August 2026.
First and second round interviews will take place w/c 17 August 2026. The first round will be held virtually, and the second will be in-person at our London office.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Join our charity at a pivotal moment. We are looking for a talented communications professional who can work with our small remote team to keep migrant homelessness and destitution high on the public agenda and tell powerful, compelling stories of the work of our members and the experiences of the people in the asylum and immigration system.
You will lead our comms work, managing our digital presence, driving engagement through our social media channels, being the first point of contact for journalists and, alongside the External Affairs Lead, developing and driving our organisational communications strategy. You will have plenty of creative ideas of how to get our campaigns noticed and ensure NACCOM’s voice is heard in the public debate.
You will understand how to work with people in vulnerable or precarious situations, empowering them to tell their own stories and giving them a voice.
A strong knowledge of the media landscape and using social media to achieve change is essential. Experience of managing websites and an understanding of brand is also key.
This role is for a creative, collaborative individual who is passionate about ending migrant and refugee homelessness and destitution and who knows the power of a good story. If this sounds like you, we’d love to welcome you to NACCOM.
Hours: Part time at 21 hours per week (which is 0.6 FTE, full time is 35 hpw)
Salary: £23,620 for 0.6 FTE (full time / 35 hpw salary would be £39,367pa). Plus £4,000 pro rata London Weighting if applicable.
Leave: 25 days pro rata plus bank holidays (Eng and Wales) plus additional concessionary days off between Christmas and New Year
Pension:NACCOM will contribute 6% of your gross salary
Additional benefits:Flexible working hours, wellbeing time, wellbeing practice
Contract: Fixed term initially of 12 months. Continuing depending on funding
Location: Home-based plus occasional travel in the UK. Opportunity to work part-time in a members’ office or a co-working space.
Responsible to: External Affairs Lead
About NACCOM:
NACCOM (No Accommodation Network) is a registered charity, and we provide a service to our (135) members who are frontline organisations based across the UK working together to end destitution amongst people seeking asylum, refugees and migrants with No Recourse to Public Funds (NRPF).
The NACCOM membership network is made up of ‘full’ members who provide accommodation to people seeking asylum who have been refused and ‘associate’ members who are organisations that are in support of the aims of NACCOM.
NACCOM brings members together to network, collaborate and share good practice, and also provides resources, support and training to enable members to increase their capacity and empower as many people as possible out of destitution. NACCOM also campaigns for a fair, just and humane asylum and immigration system that doesn’t leave people destitute.
Read more about NACCOM including our vision, mission, values and current strategy on our website. You can also view our current campaigning priorities.
Job purpose:
The Communications Co-ordinator will be responsible for the delivery of NACCOM’s communications strategy. The postholder will co-ordinate all media relations, both proactive and reactive, maintaining excellent relationships with journalists and ensuring high level visibility of key projects and the issue of migrant homelessness and destitution more broadly. This post leads and manages NACCOM’s social media presence, ensuring strong engagement and building NACCOM visibility across its social media platforms, and will play a pivotal role int the development and delivery of a new website. Empowering people with lived experience of the asylum system and destitution to be able to tell their stories in a variety of contexts is integral to the role, as well as a good understanding of delivering a communications function for a network organisation.
Duties and Responsibilities:
· Work with the External Affairs Lead to develop and implement a communications strategy.
· Manage NACCOM’s digital presence including the delivery of a new website.
· Ensure the delivery of a monthly email newsletter to supporters.
· Manage the design and publication process for NACCOM reports including our annual impact report, working with a freelance designer.
· Develop a social media strategy that drives engagement with NACCOM’s work with our key audiences and ensure regular, compelling social media posts and updates.
· Work with the Community Research Co-ordinator to build the capacity of our Community Researchers and Community Ambassadors to engage with communications projects and act as spokespeople in the media.
· Manage NACCOM’s media relations, providing a press office function and leading media strategy for discrete projects.
· Ensure brand and tone of voice consistency across all NACCOM communications outputs.
· Provide comms support with NACCOM events to the wider team.
Personal Specification/Key Competencies:
Essential skills:
· A commitment to and understanding of NACCOM’s beneficiaries and mission.
· Experience of developing and implementing communications strategy across multiple platforms.
· Good knowledge of the media landscape and experience of working with journalists.
· Good knowledge of social media platforms and the latest digital trends.
· Experience of managing websites and using content management systems.
· Creative and enthusiastic with excellent storytelling skills.
· Excellent interpersonal and presentation (oral and written) skills.
· Self-motivated and able to work alone using own initiative.
· Ability to work with marginalised groups and an understanding of the sensitivities involved.
· Proven ability to be flexible and meet tight deadlines.
· Confident using Microsoft Office and a range of online platforms.
· Willingness and capacity to travel within the UK.
For more info / apply for the role:
Please click the Redirect to Recruiter button where you can download the full job description and application form from our website.
Deadline to apply: Tuesday 1st Sept 2026 at 9am
Interviews: week commencing 14th Sept 2026
NACCOM works to end destitution for people in the UK asylum system through support, collaboration and policy change with members across the UK.
The client requests no contact from agencies or media sales.
Job Title: Digital Communications Officer
Responsible to: Senior Communications & Engagement Manager
Salary: £29,706 – £31,908per annum
Location: Head Office, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)
The package also includes:
-
8% employer pension contribution
-
25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period
-
Season Ticket Loan
About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:
-
Oversee the day-to-day running of our website and social media channels.
-
Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.
-
Support the digital growth of USPG through SEO and Analytics
-
Monthly digital and media reporting
About You
You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.
You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.
This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.
How to apply:
Please complete the application form and equal opportunities form and email us as indicated.
Closing Date: Wednesday 12 August 2026 by 9am.
Interview Date: Wednesday 19 August 2026 in London.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
- You’ll develop and implement a digital communications strategy
- You’ll create and publish content across our website, email, social media and digital publications
- You’ll manage the website, ensuring content is accurate, accessible and up to date
- You’ll produce multimedia content — graphics, video, photography and case studies
- You’ll manage our social media accounts and our monthly newsletter
- You’ll plan and deliver digital fundraising campaigns
- You’ll create fundraising appeals, supporter communications and impact reports
- You’ll gather and share impact stories using a storytelling approach
This job is for you if:
- You’re confident in managing social media and creating digital content
- Are familiar with email marketing platforms, customer relationship management (CRM) systems and WordPress
- Have experience in planning and delivering fundraising or marketing campaigns
- Have strong organisational skills and the ability to manage multiple priorities independently
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE
The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background.
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.
For a full job description for this role please visit our website.
To apply please send a CV and covering letter saying why you are right the person for the job
Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.


This is a fantastic opportunity for an experienced relationship fundraiser to join Kids and play a key role in growing our philanthropic income. If you are passionate about building meaningful donor relationships and creating lasting impact for children and young people with special educational needs and disabilities (SEND), we'd love to hear from you.
Philanthropy and Relationships Manager
Location: Home-based with regular travel for face-to-face meetings
Hours: 36 hours per week (flexible working arrangements can be discussed at interview)
Salary: £35,000 per annum
About the Role
We're looking for an ambitious and motivated Philanthropy and Relationships Manager to lead the development of our major donor programme. Building on recent strategic recommendations, you will develop and deliver a sustainable fundraising programme that grows support from mid-level and major donors.
Working closely with the Head of Fundraising and colleagues across the organisation, you will identify, cultivate and steward high-value supporters, creating compelling opportunities for them to invest in Kids' mission. You will play a vital role in securing significant gifts and developing long-term partnerships that help children and young people with SEND achieve their full potential.
This role offers the opportunity to shape and grow a portfolio of supporters while helping to create a culture of philanthropy across the organisation.
Key Responsibilities
Strategy and Planning
- Develop and implement a measurable strategy for philanthropic growth.
- Work closely with the Head of Fundraising to strengthen and embed a culture of philanthropy across Kids.
- Collaborate with colleagues to identify, cultivate and solicit major donor prospects.
- Provide guidance and support to colleagues on donor engagement and relationship management.
Relationship Management
- Build, manage and strengthen relationships with existing supporters.
- Understand donor motivations and create tailored engagement plans that inspire long-term support.
- Represent Kids at networking and cultivation events, building visibility and awareness of our work.
- Work collaboratively with service delivery teams to demonstrate the impact of donor support.
Prospect Development
- Manage and grow a mid-level giving programme.
- Develop and maintain a strong pipeline of prospective donors through research, identification and outreach.
- Build and manage a portfolio of mid-level and major donor prospects.
- Work with the Events Manager to deliver engaging donor cultivation events.
Income Generation and CRM Management
- Take ownership of individual income targets and contribute to wider fundraising goals.
- Manage donor pipelines, forecasting and reporting through Donorfy CRM.
- Monitor performance and identify opportunities to maximise income growth.
Donor Communications
- Develop compelling cases for support and impact reports.
- Create personalised communications and proposals that align with donors' interests and motivations.
- Deliver a high-quality donor experience that encourages long-term engagement and investment.
About You
We are looking for someone who can demonstrate:
- Proven success in networking and relationship building that has resulted in financial support.
- Experience securing new gifts and developing new donor relationships.
- A strong track record of building and managing fundraising pipelines and supporter portfolios.
- Excellent written and verbal communication skills, with the ability to influence and engage high-value supporters.
- Experience using CRM systems and data to manage donor relationships, forecasting and reporting.
- Strong budgeting and financial forecasting skills.
- Experience researching and identifying prospective donors.
- Confidence engaging and influencing senior stakeholders, including CEOs, trustees and decision-makers.
- The initiative and resilience to build new relationships from the ground up.
- A genuine passion for improving outcomes for children and young people with SEND and their families.
- An understanding of the policy and influencing landscape affecting children and young people with SEND.
Why Join Kids?
At Kids, you'll be part of a dedicated team committed to creating brighter futures for disabled children, young people and their families. This is an exciting opportunity to shape a growing philanthropy programme, develop meaningful supporter relationships and secure transformational gifts that make a lasting difference.
Apply today and help us create life-changing opportunities for children and young people with SEND.
For further details about the role, responsibilities and requirements, please refer to the full Job Description attached.
We encourage early applications as we reserve the right to close this vacancy ahead of the advertised closing date if we receive a high volume of suitable applications
The client requests no contact from agencies or media sales.
The Communications Manager is the sole communications role at LEF and holds a central position within the organisation and for engagement with our partners. As Communications Manager, you will lead on external communications and branding across all LEF’s work and programmes, working with colleagues across the organisation.
Key responsibilities include:
- Planning, developing and delivering a broad range of communications content.
- Leading on core communications outputs, including blog posts and newsletters.
- Managing LEF’s website, including planning, updating and producing content.
- Leading on brand implementation, ensuring LEF’s brand is consistently embedded across all the organisation’s work and outputs.
- Supporting colleagues to ensure that LEF’s communications are in line with our values and work on PCI.
- Working with the Grants and Operations teams to ensure grant application guidelines and processes are clear and accessible to applicants.
We are looking for someone whose experience includes communicating about social justice issues and working in a communications role in the charity sector.
The client requests no contact from agencies or media sales.
Internal Communications Officer
Salary: £32,000 per annum
Location: London, Manchester or Duxford (Hybrid, 3 days onsite)
Contract: Fixed-term until December 2026
Are you a natural storyteller who knows how to bring people together through great communication?
We're recruiting on behalf of a nationally recognised organisation for an enthusiastic Internal Communications Officer to join a busy and collaborative communications team.
This is a fantastic opportunity for someone with strong writing skills, excellent attention to detail and a passion for creating engaging content that keeps colleagues informed, connected and inspired.
You'll play a key role in delivering internal communications across a variety of channels while working with stakeholders from across the organisation to support employee engagement and organisational priorities.
What you'll be doing
- Create engaging content for intranet pages, newsletters, staff updates and internal campaigns.
- Support senior leadership communications and organisation-wide announcements.
- Manage and maintain intranet content, ensuring information is accurate, relevant and up to date.
- Build strong relationships with teams across the organisation to gather stories and promote key initiatives.
- Support the delivery of staff events, briefings, workshops and engagement activities.
- Monitor internal communication channels and respond to enquiries professionally.
- Gather colleague feedback and help shape improvements to internal communications.
What we're looking for
- Experience in internal communications, employee engagement or a similar communications role.
- Excellent writing, editing and proofreading skills.
- Confidence creating engaging content for digital communication channels.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience building relationships with a wide range of stakeholders.
- A proactive, collaborative approach with excellent attention to detail.
- Experience using intranet or content management systems would be advantageous.
What's on offer
- Hybrid working with three days onsite in London, Manchester or Duxford.
- Competitive salary of £32,000 per annum.
- The opportunity to join a collaborative communications team within a respected organisation.
- Meaningful work that helps connect colleagues and supports organisational success.
- A varied role offering exposure to internal communications, employee engagement and leadership communications.
If you're an organised communicator with a flair for creating engaging content and want to make a real impact, we'd love to hear from you.
Apply online now to learn more about this exciting opportunity!
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.
The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation.
The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs.
In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.
This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.
Key responsibilities
Volunteering programme
- Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
- Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
- Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
- Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
- Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
- Lead delivery of the mentoring programme within agreed plans and frameworks.
- Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
- Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
- Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
- Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
- Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Pro Bono programme
- Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
- Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
- Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
- Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
- Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Other
- Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
- Work in line with best practices and agreed processes, policies and standards across all engagement activities.
- Share insights and learnings internally and externally to support continuous improvement.
- Work in line with Impetus’ strategy, policies, and procedures.
- Attend and support delivery of Impetus events as needed.
- Support the Philanthropy team as required with ad hoc duties.
- Provide cover for aspects of the Head of Engagement role when required.
- Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
Person specification
Essential
- Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
- Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
- Experience managing across the donor lifecycle, and identifying and developing opportunities that meet stakeholder needs.
- Experience of developing opportunities for diverse stakeholders.
- Ability to understand and communicate complex ideas and information, including Impetus model.
- Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
- A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
- Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
- Excellent written and verbal communication skills.
- Experience delivering workstreams or programmes within agreed plans and KPIs.
- Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
- Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
- Ability to make operational decisions and escalate strategic issues where appropriate.
- IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Knowledge of the sector – education and employment.
- Knowledge and understanding of the needs of a young person, charities, and corporates.
- Experience of working with young people.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 23rd August 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 31st August 2026.
2nd Interviews will take place on w/c 7th September 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Are you a strategic communications professional who is looking for an exciting new role to build brand awareness with a local and international impact?
We’re looking for a dog-loving Strategic Communications Manager, with expert working knowledge of communications strategy, planning, delivery and evaluation, to be responsible for a number of campaigns across brand and our international work.
What does this role do?
As Strategic Communications Manager, you’ll:
- build strategic plans for key projects, scoping, and planning for communications across the marketing mix (paid, owned, and earned channels), as we strive to improve animal welfare in the UK and worldwide,
- shape key messages for campaigns, often distilling complex information into clear narratives, using evidence-based messaging frameworks,
- brief external agencies and content delivery teams and channel leads on activity, closely monitoring to ensure assets and output are on time and to spec,
- deliver campaigns across owned, earned and paid channels
- embed evaluation frameworks from the very beginning of every campaign, ensuring success can be measured effectively.
First stage interviews for this role are provisionally scheduled for weeks commencing 17th August and 24th August 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll have experience of leading strategic marketing and communications projects, utilising excellent project management and communication skills to deliver and shape compelling stories and campaigns. This role will work on some of our brand and international projects, so we’re particularly interested in hearing from candidates who have experience working in these areas. You’ll have excellent stakeholder management experience, as well as strong evaluation skills, with experience of using clear evaluation methodologies. A commitment to Dogs Trust and the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About Morden College
We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.
Role overview
Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions.
We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College.
This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.
We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences. You'll know how to communicate with clarity, empathy and impact.
You'll lead the development and delivery of internal and resident communications across a range of channels, including newsletters, website content, the resident portal, leadership communications and our staff intranet. You'll also play a key role in strengthening communication practices across Morden College, improving planning and ways of working, supporting colleagues to communicate confidently, and ensuring communication is consistent, accessible and audience-focused.
You'll oversee the day-to-day development of key communication platforms helping to ensure they remain effective tools for information sharing, engagement and community connection.
Most importantly, you'll help ensure our communications reflect who we are: an ambitious, responsible, compassionate and collaborative organisation committed to creating thriving communities where people in later life can live with independence, dignity and purpose.
Main Responsibilities of the role
1. Communications planning and ways of working
Develop a structure, consistent and audience-focused approach to communications across Morden College by:
- Creating communication plans, schedules and content calendars
- Establishing clear processes for requesting, developing and approving communications.
- Introducing guidance on lead times, responsibilities and expectations
- Supporting teams to plan communications proactively
- Developing templates, tools and guidance to improve the quality and consistency of communications
- Building understanding of how colleagues can work effectively with the Communications function
- Supporting the development and effective use of digital communication systems, including CRM-based platforms, to improve audience understanding, communication planning and engagement
- Working collaboratively with colleagues to ensure communication systems support accurate information management, effective targeting and a positive user experience
- Using insight, feedback and engagement data to continually improve communications and strengthen audience engagement
2. Content and storytelling
Capture engaging and high-quality communications that help residents and colleagues understand, connect with and contribute to life at Morden College. This includes:
- Resident newsletters
- Website stories and organisational updates
- Annual report and impact reporting content
- Stories celebrating residents, colleagues and partners
- Communications about strategic priorities, service improvements and organisational change
- Content that demonstrates how Morden College is evolving to support more people in later life
3. Resident communications
Working closely with colleagues in Resident Services to:
- Develop and maintain website and resident portal content
- Create accessible communications for residents using a range of channels
- Support resident meetings, engagement activities and events
- Deliver information campaigns across our communities
- Ensuring communications are inclusive, accessible and easy to understand
4. Colleague communications
Working across the Charity to deliver effective internal communications, including:
- SharePoint intranet content
- CEO updates and leadership communications
- Quarterly College Conversations staff briefings
- Organisational announcements
- Change communications
- Support HR with colleague engagement initiatives
- Working closely with the Records Management Lead to promote good information-sharing and best practice in document management
5. Supporting organisational change
Support leaders and teams to communicate change effectively, including:
- Progress against strategic priorities
- New services and initiatives
- Technology and new ways of working
- Sustainability and ESG activity
- Service improvements and organisational developments
6. Communication standards and brand
Champion high-quality communications by:
- Promoting brand guidance and tone of voice using the Morden College Message House
- Supporting colleagues to communicate effectively and confidently
- Encouraging accessible communication practices
- Developing templates, guidance and communication resources
- Promoting high standards of writing, editing and content creation
- Arranging and using high-quality photography, video and visual content
- Supporting effective communication planning and coordination across the organisation
Person specification
About you
You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working. You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications.
You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.
Essential criteria
- Experience working in a communications role, particularly internal communications, colleague engagement or organisational communications
- Excellent writing, editing and proofreading skills.
- Experience creating engaging communications across a range of channels and audiences
- Experience developing communication plans and coordinating communications activity
- Experience managing websites, newsletters, intranets or other communication platforms
- Ability to understand complex information and translate it into clear, accessible and engaging messages
- Experience building effective relationships and working collaboratively with colleagues at all levels
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Understanding of inclusive and accessible communication practices
- A proactive, collaborative and solutions-focused approach
Desirable criteria
- Experience working in a charity, housing, care, health, community or similar organisation
- Experience communicating with residents, service users or community groups
- Experience supporting organisational change and engagement activities
- Experience using SharePoint, CRM systems or similar intranet platforms
- Experience using audience insight and analytics to improve engagement
- Understanding of GDPR, information-sharing and good digital practice
- Experience supporting the development or implementation of CRM systems, customer databases or digital engagement platforms.
- Understanding of digital inclusion and approaches to increasing confidence in using technology
- Experience creating photography, video or visual content.
- Experience working with older people or services that support people in later life
Location: Blackheath with option to work at our Beckenham site
Reports to: Head of Impact
DBS Disclosure: Enhanced
Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.
Charity People is delighted to be partnering with London Youth to recruit the organisation's next Communications Manager.
London Youth is dedicated to championing and strengthening youth organisations across the capital, helping young people access the opportunities, skills and support they need to thrive.
Through a network of nearly 600 member organisations and two outdoor learning centres, the organisation creates life-changing experiences in employability, sport, arts, social action and outdoor education. By working collaboratively with the youth sector, London Youth drives positive outcomes for young Londoners and helps build a stronger, more sustainable future for youth services across the city.
Contract: Permanent role working five days per week
Salary: £35,957 to £37,890 per annum
Location: Hybrid role between home and the London office, with two days per week in the office in N1
Closing date for applications: 9am on Friday 21st August
Interviews: First interviews will be held online on Wednesday 2nd and Thursday 3rd of September, with second round interviews held in person on Wednesday 9th and Thursday 10th September
Core benefits:
- generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on your working hours
- employer 4% pension contribution
As Communications Manager, you will play a central role in shaping how London Youth engages with the audiences that matter most. Sitting within the Fundraising and Communications Directorate, you will lead the day-to-day delivery of London Youth's digital communications, ensuring the organisation's work, impact and voice reach young people, members, funders, partners and policymakers in compelling and meaningful ways.
Core responsibilities within the role will include:
- manage the planning and delivery of London Youth's day-to-day communications activity across owned digital channels, including social media platforms, website and newsletter
- create and commission engaging digital content across formats, including social media assets, photography, blogs, video and web content
- manage and develop London Youth's website, working with colleagues to ensure content remains accurate and accessible, and overseeing improvements to the website's structure, user experience and performance, working with external agencies to maintain and develop the platform
- own newsletter marketing and audience engagement activity, working collaboratively with colleagues to develop targeted communications that build and maintain strong relationships with members, supporters, partners and other stakeholders
- support the development and delivery of London Youth's organisational communications strategy, helping to plan and coordinate communications activity across the year
- monitor and analyse the performance of our communications activity across digital channels, using data and insights to inform ongoing improvements, and identify opportunities to strengthen audience engagement
- be a brand guardian for London Youth to help ensure consistent, high-quality application of our visual and verbal identity
- build and manage productive relationships with creative freelancers, agencies and digital partners to deliver high-quality content and campaigns
- contribute to key organisational publications and projects, including our annual impact reporting and flagship events such as annual general meeting and London Youth Awards
We would love to see applications from candidates with the following skills and experience:
- ideally experience working in the charity, youth or voluntary sector, or an understanding of mission-led organisations
- proven experience managing digital communications channels, including social media platforms, websites and newsletter marketing
- experience managing website content and structure, ideally using content management systems such as WordPress
- experience producing high-quality written content across formats including social media, blogs, newsletters and websites
- experience analysing communications performance and using insights to improve reach, engagement and impact
- experience developing, designing and delivering engaging digital content and/or campaigns that reach and resonate with diverse audiences
- experience producing high-quality digital and print assets and templates using tools such as Adobe Creative Suite, Canva, and Adobe Express is desirable
- understanding of and support for the vision, mission and aims of London Youth, and a commitment to strengthening London's youth sector and the organisations that support young people
- excellent written and verbal communication skills, with the ability to communicate clearly and engagingly for different audiences
- strong organisational and project management skills, with the ability to manage multiple priorities and deadlines
- confident building collaborative working relationships with colleagues, partners and external stakeholders
- sound editorial judgement and attention to detail
- ability to work on your own initiative and as part of a team in a fast-moving environment
- curiosity about digital trends and a willingness to innovate and test new approaches
- willingness to work occasional evenings and weekends when required
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INTRODUCTION TO THE ROLE
iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.
IDEAL CANDIDATE
This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply
Role Purpose
The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.
Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.
Project Specific Duties
The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.
Communications Strategy, Planning and Audience Development
- To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
- To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
- To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
- To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
- To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.
Website Redevelopment & Digital Experience
- To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
- To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
- To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
- To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.
Content, Campaigns & Creative Management
- To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
- To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
- To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
- To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.
Monitoring, Evaluation & Reporting
- To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
- To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
- To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.
Collaboration & Internal Coordination
- To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
- To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
- To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.
Press & Public Relations
- To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
- Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
- To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
- To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
- To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.
General Duties (In common with all iniva staff)
- To support the philosophy, aims and objectives of iniva and to champion its work.
- To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
- To uphold collective responsibility, knowledge sharing and team working across the organisation.
- To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
- To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
- To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.
Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.
PERSON SPECIFICATION
The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:
Essential
- Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
- Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
- Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
- Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
- Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
- Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
- Experience coordinating press and media engagement, including drafting press releases and managing listings.
- Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
- Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
- Collaborative approach and experience working across teams to ensure consistent, values-led messaging.
Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.
Desirable
- Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
- diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
- context.
- Knowledge of web content management systems (e.g. WordPress), email marketing tools
- (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
- Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
- Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
- Experience developing or applying audience development strategies.
- Understanding of digital preservation principles for online content.
- Experience creating inclusive, participant-led storytelling in partnership with community
- groups.
- Confidence in briefing designers and overseeing the production of promotional materials
- across print and digital.
- Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).
Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.
The client requests no contact from agencies or media sales.