Communications engagement manager jobs in London
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We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf.
You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members.
You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues.
You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.
About us
Libraries Connected is the national membership body for public library services.
We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.
We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice.
Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Job details
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Hours: 0.8 FTE
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Contract: Fixed for 15 months, with an expectation to continue subject to income generation
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Location: Home-based (with occasional UK travel)
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Application deadline: 9am, Thursday 16 July 2026
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Planned interview date: Wednesday 22 July (interviews will be held online)
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Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis
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Employer pension contribution: 7%
Job description
Overall purpose
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Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate.
Social media
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Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky
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Use Buffer to schedule content in line with organisational priorities
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Write engaging, accessible posts that reflect our tone of voice
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Create a mix of content including text, video, photography and graphics
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Work with colleagues to identify stories and opportunities for content
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Use AI tools (such as Copilot) to generate ideas and optimise copy
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Monitor performance and engagement across channels
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Produce weekly reports and use insights to improve reach and impact
Website
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Create and update content, including news stories, project pages and resources
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Ensure content is accurate, accessible and up to date
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Commission and edit blog posts from members and partners
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Work with developers to fix issues and improve functionality
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Produce a regular (approx. monthly) email bulletin using Mailchimp
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Work with colleagues to identify content and key messages
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Use A/B testing and analytics to improve performance
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Ensure emails follow best practice for design and accessibility
YouTube
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Manage the organisation’s YouTube channel as a repository for webinar content
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Upload and organise recordings with clear titles and descriptions
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Promote existing content across other channels
Design and content production
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Format documents into house style ready for publication
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Create graphics and simple data visualisations for social media and reports
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Support the production of high-quality, consistent visual content
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Commissioning, briefing and liaising with external designers, photographers and videographers
Advice and guidance
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To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage
Relationships
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Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities.
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Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments.
Person specification
Experience, skills and knowledge
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Ability to manage social media channels for an organisation, including planning, publishing and evaluating content
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Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way
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Ability to create multimedia content, including short-form video and social media graphics
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Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy
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Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing
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Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting
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Ability to use social media scheduling tools such as Buffer or similar
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Able to edit blogs or contributed content for clarity, tone and impact
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Ability to manage website content using a CMS (preferably Drupal or WordPress)
Desirable
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Experience of managing social media and producing content for an organisation
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Experience of working in the charity sector
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Title: Engagement Manager
Salary: £42,000–£52,000 (depending on experience)
Contract: Permanent
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular travel within / to London and across the UK
Probationary Period: 3 months
Reports to: Head of Department
Benefits: An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution
Line Management: Depending on experience, may line-manage the Senior Engagement Coordinator.
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britain's rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are building a talented team of positive disrupters and stakeholder mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
As River Action’s profile, influence and policy impact continue to grow, we are expanding our Public Affairs function to strengthen engagement with decision-makers, regulators, businesses, NGOs, strategic partners and local communities.
The Engagement Manager will play a critical role in helping River Action influence change by developing high-level relationships, building strategic partnerships and providing strategic leadership across River Action’s engagement programmes to advance our policy, legal and campaigning objectives.
This is a senior engagement leadership role responsible for providing strategic oversight of both stakeholder engagement and community engagement activity, ensuring River Action’s grassroots campaigning and external influence work are mutually reinforcing
What you’ll be doing
The Engagement Manager will lead River Action’s overall engagement strategy, providing strategic oversight of both stakeholder engagement and community engagement activity across the organisation.
Building and managing relationships with senior leaders across government, regulators, NGOs, businesses, financiers, academia and civil society, the postholder will identify opportunities to increase River Action’s influence, support policy and advocacy objectives, and help position the organisation as a leading voice on river protection and environmental reform.
The role will provide strategic direction and oversight to River Action’s community engagement work, including the River Rescue Kit, Community Toolkit and catchment-based campaigning activities, working closely with the Senior Engagement Coordinator who will lead day-to-day delivery, community support and programme implementation.
Working closely with colleagues across Public Affairs, Campaigns, Communications, Legal and Development, the Engagement Manager will ensure engagement activities contribute directly to organisational priorities and campaigns and that community insights help shape River Action’s policy, legal and campaigning work.
Main Responsibilities:
Strategic Stakeholder Engagement
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Develop and deliver River Action’s stakeholder engagement strategy.
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Manage relationships with senior stakeholders and decision-makers.
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Develop and implement engagement or public affairs strategies.
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Identify, map and prioritise key stakeholders across government, regulators, business, NGOs, academia and civil society.
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Build and maintain productive relationships with senior external stakeholders.
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Create opportunities for strategic collaboration that advance River Action’s mission and objectives.
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Monitor stakeholder developments and identify opportunities and risks.
Managing Stakeholder and Community Engagement
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Provide strategic leadership and oversight of River Action’s stakeholder and community engagement programme.
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Ensure effective delivery and continuous development of the River Rescue Kit and Community Toolkit as key resources supporting grassroots campaigners and community groups.
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Oversee catchment-based engagement strategies that strengthen community-led action, advocacy and campaigning.
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Work closely with the Senior Engagement Coordinator to identify opportunities to expand and strengthen River Action’s network of stakeholder and community groups, campaigners and partners.
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Ensure insights, evidence and priorities emerging from stakeholders and local communities to inform River Action’s public affairs, policy, legal and campaigning work.
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Monitor the effectiveness and impact of community engagement activities and ensure learning is shared across the organisation.
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Support the development of engagement frameworks, systems and processes that enable effective community mobilisation at scale.
Public Affairs and External Influence
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Support the delivery of River Action’s Public Affairs strategy.
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Build relationships with parliamentarians, political advisers, local authority leaders and relevant government officials.
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Support engagement with regulators including the Environment Agency, Natural Resources Wales, Ofwat and other relevant bodies.
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Represent River Action in external forums, roundtables, conferences and stakeholder meetings.
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Coordinate stakeholder engagement around key campaigns, policy initiatives and legal actions.
Strategic Partnerships
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Develop partnerships with environmental NGOs, think tanks, academic institutions, financiers and businesses.
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Identify opportunities for joint initiatives, campaigns and advocacy activity.
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Strengthen River Action’s position within the wider environmental and public policy landscape.
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Convene strategic partnerships to support policy and campaigning objectives.
Organisational Leadership
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Work closely with the Head of Public Affairs to support delivery of organisational objectives.
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Provide strategic direction, support and oversight to the Senior Engagement Coordinator, ensuring community engagement activity aligns with organisational priorities and objectives.
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Provide stakeholder intelligence and strategic advice to senior leadership.
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Contribute to organisational planning and public affairs priorities.
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Support cross-team working between Public Affairs, Campaigns, Communications, Legal and Fundraising.
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Ensure strong integration between River Action’s community engagement, public affairs, campaigns, communications and legal work.
Communications and Representation
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Act as an ambassador for River Action externally.
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Support media opportunities through stakeholder engagement and relationship building.
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Prepare briefings, stakeholder reports and engagement plans.
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Help identify influential voices and advocates who can amplify River Action’s work.
Monitoring and Reporting
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Maintain stakeholder engagement plans and CRM records.
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Monitor engagement outcomes and report against agreed KPIs.
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Evaluate the effectiveness of stakeholder engagement activity and recommend improvements.
What you’ll bring
Essential Experience
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Significant experience in stakeholder engagement, public affairs, external affairs, partnerships or advocacy.
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Experience managing relationships with senior stakeholders and decision-makers.
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Experience developing and implementing engagement or public affairs strategies.
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Experience overseeing or managing community engagement, organising or grassroots campaigning programmes.
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Experience translating community priorities and local evidence into policy, advocacy or campaigning objectives.
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Experience working across complex stakeholder environments.
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Experience representing an organisation externally.
Essential Knowledge
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Understanding of UK water-related political, regulatory and policy-making processes.
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Understanding of stakeholder engagement and influence strategies.
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Understanding of community engagement, organising and mobilisation approaches.
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Knowledge of environmental, sustainability or public policy issues.
Essential Skills
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Exceptional relationship-building and networking skills.
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Strong influencing and negotiation abilities.
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Excellent written and verbal communication skills.
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Strong strategic thinking and political awareness.
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Ability to balance strategic stakeholder engagement with community-led campaigning and mobilisation.
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Strong understanding of how grassroots engagement can support policy, legal and public affairs objectives.
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Ability to develop engagement strategies that connect local action with national influence and impact.
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Ability to manage multiple priorities and complex stakeholder relationships.
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Excellent project management and organisational skills.
Desirable
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Knowledge of water policy, environmental regulation or agricultural policy.
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Experience engaging with Westminster, Whitehall or devolved administrations.
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Experience developing partnerships with businesses and financiers.
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Experience supporting policy or advocacy campaigns.
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Experience working with community-led environmental campaigns or citizen science initiatives.
Why join us?
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Be part of a mission-driven organisation working to restore and protect the UK’s rivers.
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Work at the heart of political and environmental change, influencing decision-makers at the highest levels.
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Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.
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Opportunities for professional development and growth within the organisation.
Diversity and inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Engagement Manager’:
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your CV (2 pages),
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a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
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a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
The Government is expected to bring forward a Clean Water Bill in Parliament. River Action wants to influence the Bill to secure stronger protections for rivers, hold polluters to account, and deliver measurable improvements in river health.
In no more than 750 words, set out how you would approach this challenge. Your response should explain:
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Which stakeholders you would prioritise engaging with, and why.
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How you would use partnerships, community groups and grassroots evidence to support your objectives.
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How you would measure the success of your approach.
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One significant challenge or risk, and how you would address it.
We are interested in your ability to think strategically, prioritise effectively, and demonstrate how engagement can help deliver policy and environmental change.
Application process
Applications will be reviewed on a rolling basis until 5pm on Wednesday 15th July.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Interviews will be held in the weeks commencing 19th July and 26th July via video conference.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 15 July 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website:
Job Location: London (Hybrid)
Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.
About the role:
The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.
The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.
Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.
The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.
The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.
About You:
You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.
You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.
Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.
You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.
To view the full job description and person specification, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
London: £43,250- £48,055, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for:
- Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials. With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners.
- A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives.
- Reporting to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.
KEY RESPONSIBILITIES
General Responsibilities/duties:
- Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.
- Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
- Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
- Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed.
- Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels.
- Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
Brand and marketing
- Ensuring consistent use of Ubele’s brand across internal and external print and digital channels.
- Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications.
- Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
- Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines.
Planning & Delivery
- Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads.
- Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
- Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers.
- Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
- Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
- Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting.
- Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.
Events
- Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events)
- Organise and/or support the delivery of special events as required
- Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary.
- Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events.
Line management
- Will be line managed by new Chief Operating Officer
- Oversee and manage the work of the Creative Coordinator
- Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.
General
- Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work).
- To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
- To attend relevant training to fulfil the requirements of the job.
- To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
- Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.
PERSON SPECIFICATION
Experience
- Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
- Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
- Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
- Managing organisational websites using content management systems (CMS).
- Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
- Experience of managing organisational branding and ensuring consistent application of brand guidelines.
- Planning and promoting events through integrated communications activity.
- Working collaboratively with senior leaders to provide strategic communications advice.
- Experience of working within the voluntary, community, charity or social enterprise sector.
- Experience of communications within an organisation focused on racial equity, community development or social inclusion.
- Experience of working with diverse community stakeholders and underrepresented groups
Knowledge
- Strong understanding of communications planning, stakeholder engagement and audience development.
- Knowledge of digital communications, social media platforms, email marketing and website management.
- Understanding of media relations and reputation management.
- Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
- Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
- Understanding of equality, diversity and inclusion principles and how these influence communications practice.
Skills and Abilities
- Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
- Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
- Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
- Ability to think strategically while delivering operational communications activity.
- Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
- High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
- Ability to work independently, take initiative and exercise sound judgement.
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
Personal Qualities
- Passion for community development, social justice and reducing inequalities.
- Collaborative, inclusive and relationship-focused approach.
- Creative, proactive and solutions-focused.
- Flexible and adaptable
- Strong commitment to Ubele Initiative's values and mission.
The client requests no contact from agencies or media sales.
Purpose of the role
Are you passionate about how digital communications can be leveraged to help even more people understand the role and importance of churches and to encourage and support those who are caring for these historic buildings? We are looking for a part-time Communications Officer to join our small Communications Team at the National Churches Trust. You will help plan, write, build and send our regular newsletters, manage our photo library and permissions, and support us in making sure our website is up-to-date, accurate and accessible.
If you are a good communicator and writer, you understand the importance of UX design and supporter journeys, and you want to use your skills to help keep churches open and in use, then this could be the role for you.
Hours of Work: Part-time, 21 hours per week split over three days, working Tuesday, Wednesday and Friday.
Introduction to the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.
Our mission:
• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming
Our values:
• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer
Please note, we are not looking for any freelancers to fulfil this role.
For more information, download the job description supporting document. To apply, visit our careers page via the Apply button.
Closing date: Midnight on Sunday, 12 July 2026.
Interviews: Thursday 23 or Friday 24 July 2026 in Westminster, London.
Thank you for your interest in the National Churches Trust and our mission to see open churches thriving at the heart of their communities. We look forward to hearing from you.
Job Description
Job Title: Strategic Communications and Marketing Planning Manager
Directorate:Communications
Team/Department (if specific):Marketing and Planning
Date Written/ Amended:August2025
Context and Background
Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications and Marketingteam to find ever-more creative ways to promote our work and share how people can get involved in making a difference to children’s lives.
The award-winning NSPCC Communications directorate is known for its talent, expertise and creativity in inspiring and challenging people to act on child abuse. We work collaboratively, both organisationally and across integrated communications disciplines, to deliver shared outcomes and measurable results through all available communications channels.
The Strategic Communications and Marketing Planning Managerforms part of our Brand and Marketing Planning team. The role is central to developing a strategic framework to support prioritisation of our annual communications and marketing plans, ensuring we’re optimising our activity to drive impact.
The Communications Planning Manager will lead on the communications and marketing planning process for all teams. Working with teams across the organisation, they will lead on the communications planning process. As part of this responsibility, they will work closely with senior stakeholders within Marketing and Communications and the Fundraising and Engagement directorate to maximise brand awareness and income driven by our communications and marketing activity.
Job purpose
1.Lead the development and implementation of the strategic framework for annual communications and marketing planning, ensuring it is clear, comprehensive, and aligned with organisational priorities and budget allocation to drive the maximum impact for children and young people.
2.Coordinate and oversee the planning process across all communications teams, facilitating workshops and meetings to engage stakeholders, and ensuring plans are efficiently resourced and delivered.
3.Maintain effective planning systems and processes, ensuring timely communication of plans and priorities internally and externally, and supporting the identification and delivery of strategic communications objectives.
4.Build strong cross-organisational relationships, particularly between Communications and other directorates, to ensure alignment, coordination, and shared ownership of strategic goals.
Key relationships - Internal
·Reports to the Associate Head of Brand and Marketing Planning
·Works closely with the Director of Communications and Marketing on the overall strategy for communications and Marketing and delivery of directorate objectives
·Works closely with cross organisational campaign managers and key stakeholders, including our Senior Leadership Team to inform planning and strategic alignment.
·Works closely with teams to inform, support and manage communications activity.
·Pro-actively works with managers and staff in other NSPCC Directorates , such as Fundraising and Engagement, Strategy and Knowledge, People, Finance and Services as necessary to further communications relationships.
Key relationships - External
·Creative, media and research agencies.
·Peers within the UK charity sector.
·Industry opinion formers, media and other stakeholders.
·Professionals/trade bodies/organisations in charitable sector.
Main duties and responsibilities
1.Work with the Associate Head of Brand and Marketing Planning to implement the strategic framework for the annual planning process, ensuring our marketing investment is aligned to strategic priorities, led by market research and media insight, and drives impact.
2.Facilitate workshops and meetings with relevant comms and marketing teams across the organisation to ensure all stakeholders are aligned and engaged in the annual comms and marketing planning process.
3.Support in the delivery and implementation of the communications strategy, ensuring our annual Communications and Marketing directorate business plans support our audiences to get closer to our cause.
4.Support the Associate Head of Brand and Marketing Planning in the analysis of marketing and communications impact data and insight, to share complex information in a clear and compelling way with the Communications and Marketing Leadership Team, the Director of Marketing Communications, Director of Fundraising and Engagement, Executive Leadership Team and Trustees.
5. Ensure that there are appropriate processes in place to monitor communications and marketing performance, and delivery against business plans and the strategy.
6. Maximise income and add value to departmental activities by sharing knowledge, specialist expertise and best practice with others as appropriate.
7. Support the marketing and operations planning meeting by influencing and negotiating to deliver the comms planning process with internal audiences.
8. Work closely with finance, our media agencies and internal stakeholders to understand the investment plans and budgets for marketing across the organisation.
9. Support the Associate Head of Brand and Marketing Planning in the development of the brand and media investment strategies.
Responsibilities for all Staff within the Communications
·A commitment to safeguard and promote the welfare of children, young people and adults at risk.
·Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
·Adhere to all the NSPCC’s service standards, policies and procedures.
·Evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
·Maintain an awareness of and comply with NSPCC data protection regulations.
·Be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
·Work in a manner that supports equality, diversity and inclusion
·Be pro-active in identifying ways to improve personal and team performance
·Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
·Maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct.
·Take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news
A commitment to safeguard and promote the welfare of children and young people
Person specification
1.Excellent written communication skills to analyse, interpret and present proposals, reports and strategic plans in a clear and persuasive way for a wide range of audiences.
2.Excellent ability to verbally present information, to a range of audiences in a clear, inspiring, and confident way to achieve desired outcomes.
3.Excellent ability to align, prioritise and plan marketing and communications activity against strategic organisational priorities.
4.Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals and external media agencies and partners to achieve desired outcomes.
5.Well-developed ability to develop, control and manage a communications and marketing plan, keeping within financial limits, monitoring and forecasting income and marketing performance, identifying possible shortfalls or overspends and taking timely and appropriate action.
6.Excellent organisational skills with the ability to manage projects, organise and plan own work and the work of others to deliver objectives on time.
7.Experience in marketing and communications planning and strategically scheduling marketing activities on behalf of a large national brand.
8.Project Management skills
9.Significant experience in leading integrated multi-channel campaign planning for a large organisation.
10.A personal commitment to ending cruelty to children.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
·Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
·Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
·We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
·Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
·As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
·All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.
Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.
We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.
We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).
We do this by:
· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.
· Organising Social Mobility Day to raise awareness.
· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.
This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.
You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.
You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.
You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.
**Please note we will consider exceptional applicants without the required experience for an executive role.
Our vision is that every young person has a chance to succeed, and every employer will have a part to play.


The client requests no contact from agencies or media sales.
We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts
The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.
Key duties
Leadership and Management
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Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.
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Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.
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Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.
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Work as a member of the Extended Leadership Team.
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Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.
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Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.
Communications and Marketing
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Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.
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Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.
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Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.
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Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.
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Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.
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Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.
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Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).
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Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.
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Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.
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Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.
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Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.
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Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.
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Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.
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Build networks to enhance the charity’s strategic communications and marketing work.
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Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.
Other Key Accountabilities
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Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.
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Ensure best value in all our work.
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Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.
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On occasions, provide management support and cover within the organisation, as needed.
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Act as an advocate for the charity and its work.
Person specification
Experience, Knowledge and Understanding
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A minimum of 2 years’ experience working in a communications management role
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Experience of developing integrated, insight and audience-led communications plans including social media
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Experience of website and brand management
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Experience of delivering successful campaigns
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Experience of engaging with press and/or media including writing press releases and media briefings
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Experience of working collaboratively with different teams/departments
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Experience of working in charity communications (desirable)
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An understanding of ME and the impact on people affected by it (desirable)
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Experience of integrating fundraising with communications (desirable)
Skills, Behaviours and Values
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Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.
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Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
The Head of Fundraising and Communications plays a pivotal role in shaping and driving Bowel Research UK's fundraising strategies and audience engagement initiatives.
This position is responsible for embedding and executing comprehensive fundraising strategies, growing the charity’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.
You will have the autonomy and scope to drive elements of your work and take ownership of your own objectives. You will be required to collaborate on decisions to shape and deliver initiatives, programmes and processes as required for each area of income delivery.
Key to the success of this role is a strong understanding of individual giving fundraising – an area that is underdeveloped at Bowel Research UK. This role blends the strategic oversight and leadership of a Head of Fundraising role, with the hands-on expertise of an IG fundraiser. Experience across other income streams would be a huge benefit as the role leads all fundraising income streams, but experience in individual giving is essential.
The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please send an email to THINK Recruitment and our team will support you.
Closing date for applications: Midnight Tuesday 14th July
There will be a two stage interview process:
Stage 1 interviews: 22nd or 23rd July
Stage 2 interviews: 29th or 30th July
The Town and Country Planning Association (TCPA) is looking to appoint a Communications Manager to grow our profile and increase the impact of our work to create sustainable and resilient places that are fair for everyone. At a pivotal time for planning and placemaking in the UK, this new role is an exciting opportunity to lead the development and implementation of a communications strategy for one of the UK’s leading campaigning charities as it enters a new chapter.
The purpose of this role is to:
- Lead the development and implementation of communications across all of the TCPA’s areas of work to support the delivery of the Association’s Five year Strategy. Working closely with the Chief Executive and the management team, the Communications Manager will develop new strategies to raise the profile of the organisation and increase the reach and impact of the TCPA’s projects, campaigns and activities.
- Manage and deliver the TCPA’s day to day communications activity, working with the team to expand our audiences, and shape the TCPA’s approach to communications to enhance the organisation’s work.
The successful candidate will have excellent organisational skills and proven experience of delivering diverse and effective communications strategies. The role will lead and deliver the TCPA’s Communications Strategy, embedding high quality communications across the work of our small and committed team.
The client requests no contact from agencies or media sales.
Harris Hill has an exciting opportunity for an experienced creative Communications Manager to join a national charity, covering whilst they seek a permanent member of staff.
This full remote role will work with the Head of Communications, leading, planning, and delivering communications activity that supports services and strategic objectives.
You'll oversee a wide range of communications initiatives, including media relations, marketing campaigns, brand development, internal communications, events and stakeholder engagement.
This is a varied role that combines strategic planning with hands-on delivery. One on hand you may be developing a communications campaign, the other supporting a media opportunity, delivering an internal engagement initiative or producing content for digital and marketing channels.
Experience:
Experience delivering communications and marketing strategies, campaigns and plans.
Strong media relations and stakeholder engagement experience.
Excellent written and verbal communication skills.
Experience creating engaging content for a variety of audiences and channels.
Knowledge of branding, internal communications and digital communications best practice.
Strong organisational and project management skills.
Experience monitoring, evaluating and reporting on communications activity.
The ability to work collaboratively while managing multiple priorities in a fast-paced environment.
Experience managing budgets, suppliers or team members would be advantageous.
If you would like to find out more about this opportunity and organisation, please get in touch today.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a creative, organised and strategic Social Media and Communications person to lead and deliver engaging communications across digital and traditional channels. The successful candidate will be responsible for developing compelling content, managing social media platforms, increasing audience engagement, and ensuring consistent m essaging across all communications.
This role is ideal for someone who is passionate about storytelling, understands how to grow online communities, and can confidently manage communications campaigns that support organisational objectives
We are looking for a warm and proactive members of staff to help us deepen and expand relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands strategic thinking. You’ll lead on our communications , grow on delivery with followers , and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s member experience.
Key responsibilities
Social Media Management
• Develop and implement a social media strategy aligned with organisational goals.
• Manage day to day activity across all social media channels including Facebook, Instagram, LinkedIn, TikTok and YouTube
• Create engaging, accessible and audience , but not limited focused content including graphics, videos, reels, stories and written posts.
• Schedule and publish content using social media management tools.
• Monitor engagement, respond to comments and messages, and build positive online communities.
• Track trends, emerging platforms and digital opportunities.
• Monitor analytics and prepare monthly performance reports with recommendations.
Communications
• Develop and deliver internal and external communications campaigns by writing and editing high quality content.
• Ensure all communications reflect the organisation’s tone of voice and brand identity.
• Support awareness campaigns, fundraising initiatives, events and service promotion.
• Manage media enquiries and assist with public relations opportunities.
• Coordinate communication plans for campaigns, launches and events.
Website and Digital Content
• Maintain , map and update website content on our CMS to ensure information is accurate and engaging.
• Support SEO and AI and digital marketing activity to improve reach and visibility.
• Work with designers, external suppliers or internal teams to create multimedia content.
• Keeping the database s clean and up to date including Mailchimp and CMS
Brand and Audience Engagement
• Maintain brand consistency across all communications.
• Build relationships with stakeholders, supporters, partners and influencers.
• Identify opportunities to grow audiences and increase engagement.
• Promote inclusive and accessible communication practices.
Monitoring and Evaluation
• Analyse campaign and social media performance using analytics tools.
• Produce reports demonstrating impact, engagement and growth.
• Use insights and data to improve future communications activity.
Collaboration and Representation
• Represent the charity at occasional events, meetings or online sessions.
• Contribute to a positive, collaborative culture within a small team.
• Undertake any other reasonable request from the requirements of the role. Head of Services to fulfil the requirements of the role.
Person Specification
Experience and Knowledge
▪ Proven experience managing social media platforms for an organisation or brand.
• Strong copywriting, editing and storytelling skills.
• Experience creating digital content including graphics and short form video.
• Excellent understanding of social media trends, analytics and best practice.
• Experience using scheduling and analytics platforms.
• Strong organisational skills with the ability to manage multiple projects.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Good understanding of brand management and audience engagement.
• Experience working within the charity, healthcare or non profit sector.
• Knowledge of accessibility standards and inclusive communications.
• Experience with Canva, Adobe Creative Suite or video editing tools.
• Experience managing paid social campaigns.
• Understanding of AI, SEO and email marketing platforms.
• Experience of using wordpress or other CMS
Skills and Attributes
▪ Strong organisational and strategic skills, with attention to detail.
• Excellent written and verbal communication skills, with the ability to motivate and inspire through content.
• Creative and proactive.
• Empathetic and audience focused
• Highly organised and detail oriented.
• Adaptable and solutions--focused.
• Passionate about meaningful communications and community engagement.
• Ability to manage multiple tasks in a small, fast paced team.
• Ability to work independently and take ownership of projects.
• Comfortable working remotely with occasional travel to London.
• Flexibility in working hours – some evenings and weekends may be required.
• A commitment to the policies and aims of EDS UK.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
External Communications Manager
Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships
FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.
We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.
This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.
About the role
As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.
You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.
This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.
What you will do
You will:
- develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
- spot opportunities for FitzRoy to contribute constructively to sector conversations
- identify realistic opportunities for media, sector press, partner or local coverage
- gather stories, photos, video and quotes that help people understand what good support looks like in real life
- use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile
About you
You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.
You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.
We are looking for someone who is:
- an excellent writer and editor
- confident developing clear, accessible content for different audiences
- warm, curious and able to build rapport quickly
- able to spot strong stories, ideas and opportunities
- confident creating social media and website content shaped by audience insight
- comfortable working independently and managing competing priorities
- able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
- confident gathering content including photos, videos and quotes
- willing and able to travel to FitzRoy services and meetings as needed
A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.
Working at FitzRoy
You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.
You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.
How to apply
To apply, please submit your application and a covering letter.
We do not expect your covering letter to address every point in the person specification. We would like you to tell us:
- what interests you about this role and FitzRoy
- three things you would bring to the role
- a piece of communications work you are proud of and why
- how you approach using social media, website content and audience insight to build external profile
- how you would approach telling stories about people’s lives with care, respect and good judgement
If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
Are you keen on bringing our organisation’s voice to life? We are hiring an Internal Communications and Engagement Officer who will create compelling, high-impact communications that keep colleagues informed, connected, and inspired on an 18-month Fixed Term Contract basis.
You will work closely with the Internal Communications Manager, collaborating across global teams to deliver meaningful messaging, support key initiatives, and strengthen a culture of inclusion. The role contributes to fostering staff engagement and inclusion across our global organisation, including supporting office-level communications in London and internal change initiatives.
Important dates to Note: Applications close on 13 July 2026 and if you are requested to submit additional information, the deadline to have this submitted is the 16th of July for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.
Key Responsibilities
- Produce and manage the weekly all-staff newsletter, proactively sourcing and coordinating content across teams and locations, thinking creatively about content presentation, and managing sign-off from the Internal Communications Manager and other stakeholders.
- Produce, manage and actively participate in all-staff communication moments, including our monthly all-staff meeting, including agendas, speaker coordination, and logistics.
- Act as the focal point for London office internal communications, proactively coordinating local messaging, office-wide meetings, and aligning office updates with wider organisational communications.
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- Experience producing written content for internal audiences (e.g. newsletters, intranet content).
- Experience supporting or delivering internal communications (essential) in a complex or global organisation (desirable).
- Strong written communication skills, with the ability to write clearly, concisely and adapt messaging for different internal audiences paying particular attention to equity, diversity and inclusive practices
- Confident communicator, comfortable presenting and speaking in front of internal audiences and facilitating discussions (essential).
See the job description for a full list of duties for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.


