Communications engagement manager jobs in Manchester

Sightsavers works in more than 30 countries across Africa and South Asia to eliminate avoidable blindness and promote the rights of people with disabilities. Join us and together we can create a world where no one is needlessly blind and people with disabilities have the same rights and opportunities as everyone else.

Title: Digital Fundraising Insight and Optimisation Executive

Location: UK Remote with regular office days (approx. 1 – 2 per month) or hybrid (our head in Haywards Heath is open Tuesday, Wednesday and Thursday for those who prefer to work from the office regularly)

Contract:  Permanent

Hours:  This is a full-time role with some flexibility around hours worked

Salary:  £29,000 to £34,000 pa

About the role

Sightsavers are looking for a Digital Fundraising Insight and Optimisation Executive to drive data-led decision-making and enhance the performance of our global digital fundraising activities.

As the Digital Fundraising Insight and Optimisation Executive, you will deliver actionable insights through data analysis and reporting to inform strategic decisions and optimise digital fundraising performance. You’ll play a key role in supporting conversion rate optimisation (CRO) by analysing test results, maintaining data integrity and identifying opportunities to improve supporter journeys and retention.

You’ll work closely with colleagues across various teams to enhance campaign effectiveness and deliver measurable impact. This is a hands-on role where your expertise will directly influence income growth and supporter experience.

Responsibilities

• Analyse performance data across channels (GA4, BigQuery, SQL) to identify trends and optimisation opportunities.

• Create clear dashboards and reports to improve campaign effectiveness and supporter engagement.

• Track and report on KPIs, translating complex data into actionable insights.

• Support CRO activity including analysing test results and recommending improvements to impact conversion and donor retention.

• Ensure best practice in data capture, tagging and reporting across teams.

• Conduct competitor analysis and benchmarking to inform optimisation strategies.

• Develop guidance and training resources to upskill colleagues in data interpretation and reporting.

• Share best practices and learnings from testing and optimisation activities.

• Stay up to date with analytics tools and techniques to enhance insight capabilities.

About you

As the ideal candidate, you will combine strong analytical skills with a creative approach, using data to uncover insights and spot opportunities for optimisation. You’ll have experience with GA4 and data visualisation tools and be confident in interpreting and presenting complex data in a clear, actionable way that drives performance improvements.

Jobholder Requirements

Essential

• Strong analytical skills with experience in GA4 and data visualisation tools (e.g. Google Looker Studio).

• Ability to interpret and present complex data in a clear, actionable way.

• Familiarity with CRO concepts.

• Knowledge of A/B testing and experimentation frameworks.

• Experience with Google Tag Manager and marketing platforms like Hotjar, A/B testing tools like VWO and email marketing platforms.

• Excellent attention to detail and organisational skills.

Desirable

• Proficiency in SQL and experience working with large datasets (BigQuery desirable).

• Experience in a fundraising or non-profit environment.

This is a hands-on, impactful role with the opportunity to strengthen digital fundraising performance. Please read the full Job Description for further details.

Benefits

Sightsavers offers flexible working, a collaborative culture and benefits to support wellbeing. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

Next steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

We anticipate that remote interviews will take place from 19 January onwards and the interview process will likely include two stages with a task. We will provide interview themes in advance to support candidates.

Closing date: 11 January 2026

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

AMR Action UK is the United Kingdom patient organisation for people impacted by antimicrobial resistance (AMR). Our legitimacy comes through our small-scale research projects, our engagement with patients and their families, and from our direct support of patients through our information service and peer-support activities.   

AMR Action UK seeks to empower patient, families, and carers to have their voices heard on matters that affect their lives and to be able to influence research priorities, policy and implementation changes at government level, and changes in NHS practices across the four nations of the UK.  

The Policy and Advocacy lead will ensure that AMR Action UK is both well-informed across the broad-spectrum of topics relating to AMR and is impactful in its influencing work. 

To be successful in the role you will need energy and enthusiasm to hit the ground running in order to make an immediate impact on appointment.

Closing date 12th January 2026, with a view to holding interviews week beginning 19th January 2026. 

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We’re looking for a proactive and strategic Corporate New Business Development Lead to drive growth in our corporate and partnerships income, unlocking innovative collaborations that deliver real impact.

In this pivotal role, you’ll identify and secure high-value corporate partnerships, craft compelling proposals, and lead pitches to senior decision-makers. You’ll work closely with colleagues across Communications, Programmes, and Operations to create multi-year partnerships that combine funding, programme support, and brand alignment—helping us reach more young people than ever before. The role is home-based, but you’ll have opportunities to travel across the UK (primarily London, Manchester, and Edinburgh) for meetings, events, and networking opportunities (expenses covered), giving you variety and the chance to build relationships face-to-face.

We’re seeking someone with a proven track record of winning significant corporate partnerships (five-figure or ideally six-figure), excellent communication and influencing skills, and a strong understanding of CSR/ESG trends. If you’re entrepreneurial, creative, and thrive on building relationships from scratch, we’d love to hear from you.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026 

Salary

£15,069 - £17,400 (22.5 hours per week) per annum (£25,115 – £29,000 per annum full time equivalent (FTE) for 37.5 hours per week) – pending salary review in April 2026.

Contract

Fixed term, funded by the National Lottery, until 31st March 2030.

Location

Devon – travelling widely in and around the county, with some home working.

About Resource Futures

We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

We are recruiting two part-time Project Officers to support the Together for Tomorrow Project, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will support delivery to new and established grassroots groups who are working, or seek to work, with libraries, helping communities to develop practical climate initiatives and inspiring libraries to become active sustainability hubs.

You will support the creation of toolkits, training and new activities, while also supporting monitoring and reporting. The role blends hands-on delivery and behind the scenes support to groups.

This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools and support that groups need to thrive, including training, resources, and opportunities to connect with others. Your role will contribute to the consolidation of the network and its membership across Devon. 

The role can be worked flexibly across 3 days a week. This will include some work during evenings and weekends.

You will be expected to travel widely across Devon, and this will be reimbursed. Whilst we promote public transport where possible, due to the rural nature of the county a current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County is required.

What you will be doing 

Day to day project support 

· Helping groups run initiatives and activities at libraries, and at other community spaces, supporting with event planning and engaging diverse audiences.

· Supporting groups to set up and get started, or to develop new activities. 

· Responding to enquiries from CAG groups and other organisations. 

· Co-ordinating training and events.

· Attending CAG events and planning meetings.

· Building and maintaining partnerships with grassroots groups, libraries and underrepresented communities. 

· Assisting with group and event risk assessments, insurance documents, safeguarding policies and other related administration. 

· Creation and dissemination of guides and resources to support the projects. 

Publicity and communications 

· Generating content and building online audiences for social media and CAG Devon’s regular newsletter.

· Assisting groups with effective publicity for their events, including 1-2-1 social media clinics. 

· Producing publicity material, news releases, stories/case studies and articles relating to the Together for Tomorrow Project. 

· Speaking in public about the Together for Tomorrow Project, CAG Devon and the work of its members.

· Working with the CAG team to promote and deliver events.

· Liaising with the wider CAG team to ensure a coherent CAG support offer to grassroots community groups across Devon.

· Working with the Library Unlimited Outreach Officers to promote events.

Administration

· Liaising with and supporting groups, and gathering documentation, as part of the membership joining process. 

· Logging communications with groups and partners in the CAG database. 

· Keeping mailing lists and database up to date.

· Monitoring projects, utilising tools such as Excel, SurveyMonkey and the CAG data collection tool.

· Supporting with quarterly and annual reporting. 

· Assisting the project team with any other administrative tasks that they require. 

· Supporting groups to use the CAG data collection tool, to help them demonstrate their impact.

· Collecting data and testimonials/stories from CAG groups and the general public.

The essentials

· Passion for the community/voluntary sector. 

· Experience of setting up and delivering new initiatives and activities with community groups and volunteers. 

· Experience of social media. 

· Competent IT user, particularly Microsoft packages and web. 

· Previous experience in a role in communications and/or public engagement.

· Excellent organisational and time management skills to meet deadlines. 

· Good communication skills (e.g. written, verbal, presentation). 

· Ability to take and edit photos/videos. 

· Confidence to engage with the public and present to groups. 

· Experience of organising and leading events. 

· Great people skills. 

· Ability to work on own initiative and as part of a team. 

· Willingness to work evenings and weekends to support community engagement (approximately one to two times a month). 

· Current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County.

· Proactive and problem-solving attitude.

Great to haves

· Knowledge of sustainability issues such as resource use, waste and recycling, biodiversity/wildlife, energy and active travel. 

· Knowledge of Devon and Devon communities. 

· Experience of running or being actively involved with a community group. 

· Experience of working with schools and/or businesses. 

· Knowledge/experience of Social Enterprise Development. 

· Experience of engaging with difficult to reach audiences.

· Understanding of the barriers to volunteering and steps that can be taken to address these. 

Benefits

· Embedded flexi working culture.

· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.

· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.

· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).

· Enhanced maternity and paternity pay.

· Enhanced sick pay.

· Scottish Widows pension plan – the company will match up to 7% of your contribution.

· Group life assurance cover.

· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.

· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.

· A cycle to work scheme for all and on-site showers at the Bristol office.

· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.

· Paid professional membership such as CIWM or ISEP.

· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.

· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.

· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.

· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.

· Two annual team away days, each followed by evening socials.

· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.

· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.

· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.

We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.

We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.

We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

Resource Futures operate a blind recruitment process which reduces bias and promotes diverse hiring. The hiring team do not have access to the application forms that include any personal details and select candidates for interview based only on information provided on Application Form – Part 2.

Please let us know if you would like to submit your application in a different format.

Closing date for applications is 9am on Monday 12th January 2026.

We aim to hold interviews for this role on 4th and 5th February 2026.

As CEO, you will work closely with our Board and Senior Leadership Team to shape a bold vision for Bolton CVS, ensuring our work remains innovative, inclusive, and impactful. You will enable trust, shared accountability, and collective ambition; strengthening our position as a catalyst for collaboration, equity, and social change.

From influencing policy to driving investment into the sector, your leadership will help organisations and individuals thrive. You will champion financial sustainability, nurture a values-driven culture, and enable colleagues to take ownership and deliver exceptional support.

As a trusted advocate, you will represent Bolton CVS and 10GM in strategic spaces and high-profile events, amplifying the voice of the VCSE sector and forging partnerships that unlock opportunity and resilience.

We're looking for someone who:

Leads with Energy: Brings dynamic, values-driven leadership that motivates teams and partners toward shared goals. Creates momentum and a culture of ambition and collaboration.

Thrives in the Fast Lane: Enjoys an evolving environment and embraces new challenges with enthusiasm, agility and resilience.

Adapts and Innovates: Translates strategic ambition into clear priorities and measurable outcomes that deliver lasting change. Anticipates future needs, embraces innovation, and leverages new approaches to strengthen organisational and sector-wide effectiveness and impact.

Celebrates Diversity: Promotes equity, diversity, inclusion and belonging. Builds an organisational culture where all voices are valued and shape decisions.

Connects Hearts and Minds: Builds authentic relationships with stakeholders, partners, and communities. Creates trust and shared purpose to unlock collaboration and collective impact.

Speaks the Language of Impact: Communicates with clarity and influence across diverse audiences. Articulates complex ideas in ways that inspire confidence, engagement, and action.

Navigates Complexity: Provides strategic leadership across internal operations and external partnerships. Balances organisational priorities with sector-wide opportunities to drive alignment, collaboration, and sustainable outcomes.

Leads Through Challenge: Provides confident, values-driven leadership in sensitive or high-pressure situations. Creates space for constructive dialogue, builds consensus, and transforms challenges into opportunities for growth and resilience.

Ready to Lead Boldly? If you’re prepared to bring vision, energy and influence to the table, this is your opportunity to strengthen the future of Bolton CVS, 10GM and the wider VCSE sector. As CEO, you’ll be at the heart of driving collaboration, championing equity, and unlocking potential, helping organisations and communities thrive. This isn’t just a role; it’s a chance to lead with purpose and make a lasting impact.
 

The Support Officer’s key objective is to enable Mermaids to deliver exceptional, high-quality services by providing effective operational, administrative and coordination support. Working closely with the Operations Manager and across the Communities, Youth, Support Line and Training teams, the role will ensure smooth day-to-day operations, strong communication, accurate systems and consistent quality standards. By increasing organisational capacity and supporting continuous improvement, the Support Officer will allow frontline teams to focus on what matters most; delivering positive impact for the people and communities we serve. 

Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Join us as a Community Support Senior Officer and make a real difference!

In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.

Please note, you must have access to car with a clean driving licence for this role.

Closing date for applications: 9:00 on Monday 5 January 2026

We anticipate interviews will take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

In2research Alumni Officer

Job Description 

Reports to: Head of Programmes 

Part Time (0.6) - £27,675 per annum FTE (9 month fixed-term contract)

In2research is a high impact and evidence informed social mobility programme for socioeconomically disadvantaged people to access and progress in postgraduate study. Our mission is to drive sector change across institutions towards an inclusive research culture. We strongly believe that it is not enough to guide underrepresented people into postgraduate study, but to ensure that the culture they are entering is inclusive and a place where they can thrive. Over a year, we support participants to gain vital access to both knowledge and opportunities including a paid 8-week research placement and subject specific mentoring. 

As the In2research Alumni Officer, you will deliver a programme of continued support for the In2research participants increasing their ability to apply and be admitted to postgraduate research degrees and opportunities, as well as supporting our mission to foster an increased sense of belonging within the research community for individuals from minority groups. The post holder will have strong knowledge and understanding of the barriers facing young people from low socioeconomic and minority backgrounds accessing postgraduate research degrees and research opportunities.

The post holder will be someone who thrives working with young people and is passionate about supporting them progress to postgraduate research opportunities as well as supporting to achieve the In2research vision of creating a more diverse culture in academia.

In2scienceUK is a remote-based organisation, that requires occasional travel across the UK for events, internal & external meetings and staff co-working days.

Your specific duties will include:

•  Delivering a high quality programme experience to support In2research alumni, aligned with learning objectives, beneficiary insights, our theory of change and resource.

• Develop and deliver engaging alumni communications e.g. newsletters, email updates, linkedin group posts, to keep In2research alumni informed of relevant news, opportunities and events.

• Maintain and develop new relationships with relevant partners to secure deliver online and in-person workshops and events aligned to In2research alumni progression milestones. e.g. "What is a viva and how to prepare for one" & PhD retreats.

• Work with our delivery partners to provide students application support e.g. application clinics.

• Support the delivery of one off in person events, e.g. the In2scienceUK celebration event.

• Maintaining up to date alumni records, in accordance with data protection, as well as working closely with the Data, Impact and Evaluation Manager to evaluate and report on In2research participant progression.

• Support with the collection and creation of case studies and alumni stories to promote alumni achievements and strengthen the community.

• Support the planning and delivery of organisational in-person events e.g. celebration days/conferences.

• Work closely with the In2research programme, fundraising teams and wider organisation to ensure funder requirements are met, and activities communicated.

• Support the wider In2research team with the current programme, and development of future aspects of the programme, where relevant.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The post holder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.

Essential: 

• Prior experience managing alumni communities.

• Prior experience of working with students transitioning from higher education to postgraduate research degrees and detailed understanding of PGR pathways.

• A clear understanding of the social and economic barriers that prevent individuals from progressing into postgraduate research opportunities.

• Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the details.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Experience designing and delivering events, both online and in-person, such as workshops and networking events.

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.

• Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.

• Knowledge, understanding or experience of programme or project evaluation. 

• Working collaboratively and supporting fostering a collegiate workplace environment.

• Upholds the values of our code of conduct and is respectful to all.

• Competent user of Google Suite, Canva, email marketing software.

Desirable: 

• Prior knowledge or experience of GDPR and safeguarding.

• Experience of using task/project management software and databases.

• Experience delivering programmes and/or projects within the education and academic sector.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with guidance from your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

In2scienceUK offers a Pension Salary Sacrifice Scheme along with other staff benefits. These include financial and wellbeing support through our employee assistance programme (EAP) and 100’s of retail and high street discounts.

You will have 28 days of annual leave per annum (pro rated to 0.6 FTE equivalent), plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.

Our partner is seeking an experienced fund accounting consultant to deliver a short, fixed-scope diagnostic review following a recent finance system migration. The focus of this contract is to identify and triage discrepancies in fund balances ahead of an upcoming statutory audit.

This is a standalone Phase 1 engagement, with a clear written diagnostic as the primary output. Any follow-on support would be subject to findings and separately agreed.

Responsibilities

• Carry out a focused diagnostic review of fund balances following a finance system migration.
• Analyse discrepancies between legacy system balances, current system balances, and supporting fund schedules.
• Review available historical fund documentation and reporting to assess consistency and data integrity.
• Assess the treatment of opening balances and brought-forward positions at fund level.
• Identify whether issues are primarily data-driven, configuration-related, or reporting logic-related.
• Evaluate audit and governance risks and the proportionality of potential remediation options.
• Recommend a defensible historical cut-off for fund balances.
• Produce a concise written diagnostic note outlining findings, risks, assumptions, and recommended next steps.

Requirements

• Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
• Strong experience in charity or NGO fund accounting, including restricted and designated funds.
• Practical experience of finance system migrations and post-migration troubleshooting.
• Working knowledge of NetSuite, particularly fund or donor dimensions and reporting.
• Strong analytical skills and confidence working with complex or imperfect data.
• Clear written communicator, able to summarise complex issues succinctly.
• Comfortable working independently on a short, fixed-scope contract

Working Arrangements

• Short-term contract of approximately 5 days.
• Expected start January 2026.
• Fully remote, UK-based.
• Fixed scope Phase 1 engagement with a defined written deliverable.
• Right to work in the UK required.

The postholders will work with the Area Engagement and Partnership Managers to identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders. 

They will also work closely with the National Influencing and Networks Team.

It is essential for the postholder to be based within, and have strong knowledge of the geographical area they will be covering.

Please visit our websiter for more information about our area based work.

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Clinks  

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. 

Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary

These roles will increase awareness and understanding of the criminal justice voluntary sector operating within East of England and the South Central & South West. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 
 

1. Duties and key responsibilities

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the East of England and the South Central & South West, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 

• Understand the work of local and regional voluntary sector infrastructure organisations in a the East of England or South Central /South West to strengthen the support offered by Clinks and increase partnership working and collaboration. 

• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.

• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 

• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 

• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 

• Work alongside the Area Insights and Impact Officer to capture the needs of the sector and influence and inform future activity. 

• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.

• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.

• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 

• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 

• Provide representation at various meetings, both internally and externally with partners and stakeholders.

• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 

• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities

• Represent and be an ambassador for Clinks 

• Work to support the mission, ethos, and values of Clinks 

• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 

• Support and promote diversity and equality of opportunity in the workplace 

• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the East of England 

• Relationship building and management with a range of stakeholders and networks. 

• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 

• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 

• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload.

• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 

• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.

• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.

• Convening meetings, arranging and chairing events both in-person and online. 

• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 

• A collaborative approach to working with colleagues but also able to work alone. 

• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 

• The criminal justice context and related policy. 

• Understanding the role of national and local infrastructure organisations 

• An understanding of East of England geographical area 

Personal attributes and other requirements  

• Able to travel extensively across the East of England with occasional travel across England and Wales. 

• Able to work evenings and weekends and stay away from home overnight where necessary. 

• Work well as part of a small team and independently, with a flexible approach to work. 

• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  

• Commitment to the values and ethos of supporting people in the criminal justice system. 

Are you a confident public speaker who’s passionate about inspiring others and promoting online safety?

The Breck Foundation is expanding our Freelance Speaker Team to deliver powerful, thought-provoking presentations to students, parents, carers, and corporate audiences across the UK.

At this time, we are only recruiting applicants based in:

North East England • North West England • Wales (North & South) • East of England • Devon/Dorset • West Sussex • Essex • Kent • The Midlands • Leeds • Lincolnshire • Northern Ireland • Scotland

About the Role

As a Breck Foundation Speaker, you’ll help share Breck’s story and empower communities to use the internet safely and positively. You’ll deliver both in-person and virtual talks, engage with schools and organisations, and play a vital role in raising awareness of online safety nationwide.

Generating your own leads and bookings is a key part of this role, with additional commission available for each successful booking.

What We’re Looking For

We’d love to hear from you if you:

• Have strong public speaking or presenting experience.
• Are passionate about safeguarding and supporting young people.
• Are confident using PowerPoint, Zoom, Microsoft Teams and Outlook.
• Hold a full UK driving licence and have access to a vehicle.
• Ideally DBS checked or are happy to undergo a DBS check.

What We Offer

• Flexible freelance working arrangements.
• Payment for each session delivered (both online and face-to-face).
• Commission for generating new bookings.
• Full training, guidance and ongoing support from our team.

Important Information

Successful applicants will be required to complete a DBS check and complete training, which is fully online.

Recruitment will take place in two stages:

1️⃣ Submit your CV for initial review.
2️⃣ If shortlisted, complete a short video task lasting 2-3 minutes so we can see your presentation style in action.

If a speaker withdraws from the role or leaves within six months of starting, the Foundation reserves the right to reclaim the cost of the DBS check and any training expenses incurred.

How to Apply

Please complete the pre-application questions and upload your CV via CharityJob.
Shortlisted applicants will be invited to an informal online interview.

If you’re ready to make a real difference by helping protect young people online — we’d love to hear from you.

Join us in our mission to make a positive impact and bring the Foundation's message to life.

The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.

The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.

The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).

The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.

The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.

This role requires exceptional organisational, interpersonal, time-management, and analytical skills.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Demonstrable experience in a senior operations and/or compliance role (5+ years).
• Experience with Finance, Governance, and Human Resources.
• Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
• Experience organising events, preferably in more than one jurisdiction.
• Experience with line-management.

REQUIRED SKILLS & ABILITIES

• Demonstrated skills in managing HR and Finance functions.
• Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
• Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
• Excellent understanding and knowledge of the political and human rights situation in Palestine.
• Facilitation proficiency, both remotely and in in-person events.
• Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
• Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
• Ability to prioritise and delegate tasks and manage a busy workload.
• Commitment to anti-racism, anti-discrimination, and equal opportunities.
• Willingness to travel and work occasional unsocial hours as required.
• Flexibility within the broad remit of the post.

DESIRABLE EXPERIENCE AND SKILLS

• Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
• Master’s Degree in a related field.
• Basic knowledge of International and European law.
• Proficiency in German, Dutch, or Arabic.

MAIN DUTIES AND TASKS

Management

• Line manage Finance Manager and Human Resources Manager.
• Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
• Support direct reports in the implementation of Finance and HR strategy.

Compliance

• Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
• Ensure Dutch insurance compliance and associated operational requirements.
• Review and monitor payroll monthly.
• Lead the establishment of a German legal entity, working with external advisors as needed.
• Oversee the British office operations, including the evaluation of office space.
• Conduct a review of office costs and usage.
• Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.

Staff Coordination

• Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
• Coordinate the logistics of annual departmental gatherings.
• Organise Work Team gatherings, supporting cross-departmental collaboration.
• Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
• Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
• Support the coordination of Monthly Staff Assemblies.

People & HR

• Oversee HR policy implementation and delivery of the annual People Strategy.
• Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
• Oversee the development of an Organisational Handbook.
• Review and improve the performance review process.
• Establish promotion guidelines to create transparent career progression pathways.
• Maintain and update the Organisational Chart quarterly.
• Review the Organisational Wiki (“The Fridge”) yearly.

Finance

• Oversee ELSC financial operations.
• Support the Finance Manager, providing oversight and strategic direction.
• Ensure effective operation of the Finance Committee, led by the Finance Manager.
• Review and distribute monthly financial reports to Department Heads via the Finance Committee.
• Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
• Oversee completion of the organisational audit.
• Support short-term investment strategies.
• Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
• Liaise and coordinate with the ELSC Treasurer Board member.

Training

• Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
• Lead investment in staff training and development initiatives to strengthen organisational capacity.
• Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.

Hours: Full time

Remuneration: Up to £51,100 GBP gross per annual (dependent on experience)

Duration: Fixed-term appointment for 2 years.

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Do you have the systems vision and delivery expertise to lead transformative organisational change for a fast-growing humanitarian organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and scale its impact, we are investing in the development of our organisational systems and processes to support effective humanitarian delivery. In this context, the new Head of Systems Development will play a pivotal role in leading our enterprise-wide systems enhancement programme.

You will oversee the end-to-end planning and delivery of a new enterprise system (ERP), ensuring that our operational, financial, HR, and programme processes are optimised, efficient, and fully aligned with organisational needs. You will also drive change management, stakeholder engagement, and training to ensure adoption and system readiness across the organisation.

This role will work closely with senior leadership, department heads, and technical specialists, acting as the central coordination point between UK-Med teams, system vendors and advisory partners. You will bring strong programme management experience, excellent communication skills, and the ability to work collaboratively across functions in a complex, fast-paced environment.

This is an exciting opportunity for someone who thrives on driving systems improvements and enabling sustainable organisational growth. Your work will directly strengthen UK-Med’s ability to respond rapidly to emergencies and deliver life-saving health services to communities affected by crises.

We offer a competitive salary and benefits, a collaborative environment, and the chance to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, this is a unique opportunity to shape the future of our systems and support our mission to save lives in emergencies worldwide.

How to apply

We strongly recommend that you read the Candidate Information Pack – Head of Systems Development - December 2025 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than Monday 5th of January 2026. 

Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Applicants must be located within 2 hours travelling distance of Cambridge City.

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. 

You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. 

The key responsibilities of this role are:

Programme Operations & Service Infrastructure 

• Overall accountability for the service provided to the bereaved military community. 

• Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. 

• Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). 

• Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035. 

• Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. 

• Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. 

• Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery. 

• Ensure that lived experience remains at the heart of our services. 

• Accountability for Safeguarding within the organisation. 

Team Leadership  

• Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. 

• Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy. 

• Work with our Head of People to oversee service recruitment and onboarding.

Quality, Measurement & Improvement 

• Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. 

• Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. 

External Partnerships & Collaborations 

• Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. 

• Explore and propose strategic collaborations where they strengthen the support we offer to families. 

• Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. 

• Represent Scotty’s externally at events, conferences, meetings etc within the sector.

Cross-Functional Collaboration 

• Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content. 

• Work with the Ops team to align delivery processes with systems, IT, and compliance. 

• Support bid development and reporting for funders by sharing service insight and outcomes. 

The 30-day goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Spending time with the Families Team and understanding everyone’s role within the charity.
• Understands the ‘as-is’ current situation for the charity’s service delivery. 
• Start to document gaps, delivery inconsistencies, opportunities, risks etc. 
• Understand the landscape we operate in, particularly the military and bereavement charitable environment. 
• Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. 

The 60-day goals for this role are:

• Has met with counterparts at key partner organisations. 

• Has highlighted key organisations not currently partnered with to meet. 

• Created a stakeholder holder engagement map for our service delivery.

• Visually mapped existing beneficiary journeys across our four Programmes. 

• Began work (with Ops) on requirements for initial-phase CRM for adult services. 

• Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. 

• Held one in-person session with Families team. 

The 90-day goals for this role are:

• Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’. 

• Planned the launch of our new START navigating entitlements casework Programme

• Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief. 

• Taken full accountability for the success of our Family Programmes and associated impact. 

• Attended 2-3 sector group meetings representing Scotty’s solo. 

• Developed a stakeholder holder engagement plan with Head of PR & Comms.

About You

Must-Have 

Senior experience in service delivery, operations, or programme leadership 

Strong skills in team leadership and service system design 

Ability to turn strategy into operational structure and rhythm 

Confident working cross-functionally and building external partnerships 

Nice-to-Have

Experience working with or supporting Armed Forces families 

Familiarity with CRM system scoping and procurement 

Experience launching new services or scaling delivery teams 

Background in bereavement or mental health support 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.