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664

Communications jobs in elm park, greater london

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Top job
International Seafarers' Welfare and Assistance Network, Remote
£48,000 per annum (pro rata for part time hours)
Seeking an experienced helpline professional to lead the strategic development and management of ISWAN's helpline services.
Posted 3 days ago
Top job
ISEAL Alliance, E2, London (Hybrid)
£30,000 - £34,500 per year
Exciting opportunity for a proactive & process-oriented individual with excellent attention to detail and passion for good customer service
Posted 3 days ago
Top job
Brooke, Central London (Hybrid)
£90,000 - £100,000
At the Brooke, we have ambitious plans for growth, you will help drive this process and make us as efficient and effective as possible
Posted 3 days ago
RISE Mutual CIC, London (Hybrid)
23,000 - 25,000 per year (inclusive of London weighting)
Posted 1 week ago Apply Now
Closing tomorrow
Statewatch, London (Hybrid)
£50,224 (£40,180 pro rata)
We’re recruiting a new Director to lead us into our 35th year defending civil liberties, human rights and democratic standards.
Posted 2 weeks ago Apply Now
Closing in 5 days
Harris Hill Charity Recruitment Specialists, Remote
£43k - 47k per year
Posted 1 week ago Apply Now
Closing tomorrow
Food Foundation CIO, London (On-site)
£35,964 - £39,960 per year
Posted 1 week ago Apply Now
Closing in 5 days
Home-Start Westminster, Kensington & Chelsea, Hammersmith & Fulham, London (Hybrid)
£43,172 - £44,797 per year
Lead change where it matters most- Join us as Deputy Manager and help shape brighter futures for children and families
Posted 2 days ago
Closing in 3 days
Twins Trust, Remote
£35,000 - £37,000 per year
Posted 3 weeks ago
Page 7 of 45
Remote
£48,000 per annum (pro rata for part time hours)
Part-time (21 hours per week)
Permanent
Job description

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

Application resources
Posted by
International Seafarers' Welfare and Assistance Network View profile Organisation type Registered Charity Company size 21 - 50

Improving the lives of seafarers and their families with services, resources, strategies and advocacy

shutterstock_1217139844 (medium).jpgIMO Women in Maritime - Crew working for Chelsea Logistics, Philippines.jpgshutterstock_2245161079 (medium).jpg52607431584_8e43512592_o (compressed).jpg
Posted on: 02 October 2025
Closing date: 21 October 2025 at 17:00
Tags: Advice / Information, Customer Service, Counselling, Operations, Business Intelligence, Compliance / Quality, Customer support, Health and Safety, Helpline, Human Rights, Mental Health, Monitoring and Evaluation, Psychology / Therapy, Safeguarding, Strategy, Wellbeing, Governance / Management

The client requests no contact from agencies or media sales.