Communications jobs in orpington, greater london

Fundraising Manager
 

We are looking for an experienced Fundraising Manager – Trusts & Foundations and Corporate Fundraising to join a pioneering organisation.

You will be working for a charity that transforms the lives of care-experienced young people, helping them gain the skills, confidence, and inspiration to achieve sustainable employment. If you're passionate about strategic fundraising and creating life-changing opportunities, this role is for you.

Position: Fundraising Manager – Trusts & Foundations and Corporate Fundraising
Location: London
Salary: £40,000 - £45,000 per annum depending on experience
Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday). Hybrid role with occasional evening or weekend work.
Start Date: Immediate Start
Benefits: 24 days annual leave plus 3 days over Christmas. 3% pension contribution after 3 months of service. Employee assistance programme.

Closing Date: Monday 4th August 2025

About the Role:

As Fundraising Manager, you will support the Director of Fundraising in implementing our charity's strategy across trusts & foundations and corporate fundraising. You’ll play a pivotal role in delivering fundraising plans, managing donor relationships, and leading income generation from both new and existing funders. This includes building funding propositions for corporate donors, securing grants, and stewarding relationships to maximise long-term support.

Main Duties and Responsibilities:

• Identify and apply for funding from trusts, foundations, and corporates.
• Cultivate and steward relationships with funders and major donors.
• Manage the full grant and partnership lifecycle—from research to reporting.
• Collaborate with the Head of Partnerships to secure income from strategic corporate partners.
• Develop compelling, impact-driven funding proposals tailored to donor motivations.
• Organise donor events and cultivation activities.
• Ensure GDPR compliance and effective donor acknowledgement systems.
• Maintain up-to-date records and reporting systems for pipeline management.
• Stay abreast of fundraising trends, especially in youth, employability, and CSR sectors.

About You:

You’ll be an experienced fundraiser with a track record of securing five- and six-figure gifts.

You'll have a passion for transforming young lives and thrive in a mission-driven environment. You bring a mix of strategic thinking and hands-on fundraising execution, with the confidence to engage major donors and corporates.

Experience, Qualifications, and Skills:

• At least 3 years' experience in fundraising, with success in securing significant grants.
• At least 2 years' experience in corporate fundraising or CSR partnerships.
• Strong written and verbal communication, with excellent proposal-writing skills.
• Outstanding research and analytical abilities.
• Proven ability to manage competing priorities and tight deadlines.
• Empathy for care-experienced young people and a commitment to the charity’s mission.
• Understanding of donor/partner motivations and corporate philanthropy.
• Experience with Salesforce or similar CRM desirable.
• Event management and knowledge of local funders and corporate CSR programmes is a plus.

If you have the passion and skills to drive income that directly supports care-experienced young people into meaningful careers, apply today and make a lasting difference.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.

You may have experience in roles such as: Fundraising Officer, Fundraising Manager, Senior Fundraiser, Corporate Partnerships Manager, Development Manager, Income Generation Officer, Major Donor Fundraiser, Grants Officer, or Corporate Giving Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Team Leader – East London Families Service

Location: London - Old Street

Salary: Grade 5 – Total £42,204 per annum - £37,181 per annum plus £5,023 London Weighting

Closing date: Wednesday 30th July 2025 at 11.30 pm

Do you have proven experience of day-to-day staff and service management, including casework support, safeguarding and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our London Hub.

About the role

The role of Team Leader is essential to the day-to-day management of the East London

Families Service and, in particular, the delivery of front-line services, local contracts and projects. You will lead and supervise the staff and volunteer team that delivers specialist advocacy, empowerment, advice and systems change within their local community and contribute to the Community Services Directorate priorities and deliver our goal of challenging discriminatory practices. Ultimately, you will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.

About you

You will need experience of working with vulnerable families with multiple complex needs and in a multi-disciplinary context with partners, community groups and other agencies. Also you will need  experience of staff and service management, casework support, safeguarding and supervision, along with excellent communication skills to line manage others and promote effective working relationships, with external agencies, people with lived experience and internally across Shelter. You must be proficient in the use of a range of IT tools to carry out your work, including case management systems and Microsoft applications.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse and people experiencing multiple disadvantage along with practical DIY assistance.

Safeguarding Statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset
• We enable decision making

Any applications submitted without a supporting statement will not be considered

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.    

The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff.  It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.   

Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond   

 An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Deadline for applications – Rolling recruitment 

Interviews  - TBC 

Start date – TBC 

We are seeking a Manager  of ISVA for our Advocacy service. If you are an experienced ISVA looking for a rewarding new role and overseeing the Advocacy serviceRespond has an exciting opportunity for you.    

The Advocacy Services Manager has responsibility for managing and developing Respond’s advocacy services for young people and adults with learning disabilities, autism or both who have experienced trauma and abuse. The postholder works alongside the Psychotherapist services manager to deliver best practice services as well as improving practice across the advocacy sector. 

Your new company
My client is a well-recognised independent regulator based in the heart of London and are looking for an Education Quality Administrator on a temporary contract for roughly 5 months, and they operate a hybrid model with office expectations on Thursday.

Your new role

The Education Quality Administrator is responsible for providing administrative support within the Quality Assurance, Monitoring and Improvement team.

• Administrative support where required for our quality assurance processes. This could include, for example:
  • Uploading to our online filing system and formatting documents submitted by organisations, so they are ready for colleagues to analyse.
  • Proofreading documents and uploading them to our online filing systems
  • Proofreading and publishing content for our web pages.

• Administrative support where required for our quality assurance of new medical schools and programmes. This could include, for example:
  • Processing administrative forms for education associates carrying out visits
  • Printing documentation packs and ordering name badges for visits
  • Preparing visit documentation so that education associates can access it online via our document-sharing portal
  • Organising travel, accommodation and meals for staff and education associates attending visits
  • Recording information about the visit on our online systems
  • Administering our records to log and reconcile education associate expense claims for budgeting purposes

• Monitoring our quality reporting system in Siebel (this is the system that logs actions that organisations need to implement to meet our standards called 'quality items'), letting colleagues know when items have been updated by an organisation and need to be reviewed, and reporting on pending and overdue items.
• Meeting support for a wide range of meetings across the team. Support would include:
  • Scheduling meetings
  • Calling for agenda items and populating agendas
  • Noting actions during meetings and keeping action logs
  • Maintaining a forward planner of agenda items for our larger meetings.

• Administering and reporting on our education associates, including expense claims to support section budget forecasting, training and annual appraisals.
• Manage emails coming into the team's shared mailbox, liaising with colleagues to ensure emails and queries are dealt with by the appropriate person within our agreed timeframes.
• To understand and apply our safeguarding policy and processes for protecting children and adults at risk of harm (including knowing how to recognise, record and report safeguarding).
• Any other reasonable duties may be assigned from time to time.

What you'll need to succeed

• To be able to work within established policies and standard operating procedures with a high level of accuracy, within agreed timeframes
• Effective use of IT systems such as Outlook, MS Word and Excel.
• To demonstrate excellent written and verbal communication skills, adapting style and level of detail as appropriate.
• An ability to work independently with appropriate supervision, as well as an effective team member.
• To demonstrate excellent customer service, ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively.
• The ability to work within established service-level agreements whilst maintaining a high degree of accuracy and attention to detail.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We’re looking for a proactive and hands-on Facilities Manager to oversee the safety, functionality, and sustainability of our unique site at Highbury Corner.. This is a fantastic opportunity to make a real impact—supporting our staff, maintaining a historic building, and helping us reach our goal of becoming carbon neutral by 2035. If you're passionate about facilities, health & safety, and making places work better for people, we’d love to hear from you.

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Service User Engagement Lead to join our team. You will join us on a 12 month secondment contract and in return, you will receive a competitive salary of £38,916 pa, plus benefits. 

As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.

About our Service User Engagement Lead role:

No two days will be the same in this role.

You will be great at helping us change things and embrace new ideas and ways of working, helping others to get on board with them too.

You will provide high quality advice and support throughout our services, identifying opportunities for improvements in how our Service Users are supported.

As well as the linking with the operations team, you will build a strong and effective relationship with the central teams, to ensure a Group-wide overview of work.

You will help develop and monitor action plans to support service innovation and best practice.

You will be good at producing a range of written reports and presentations, tailored to specific audiences.

You will look externally, and support and challenge colleagues to learn from good practice elsewhere.

It is important you keep up to date with your own professional knowledge and so engaging with learning and development opportunities is a must.

What we’re looking for in our ideal Service User Engagement Lead :

Highly organised, you will have great attention to detail and help to reinforce our high standards in our work.

You will be good with data and proactively use this, other research information and best practice standards to identify opportunities for services to develop and improve. You will support others too in the use and analysis of data and its importance to service improvement.

You will demonstrate a passion to ensure the best outcomes for our service users, always placing them at the heart of what we do. Happy to challenge poor practice and internal and external policies.

You will also need to ensure that Vibrance’s Leadership Values into Actions are delivered and maintained to a consistently high level, and staff teams work with service users to identify and meet their own goals and aspirations.

Good knowledge of Care Quality Commission (CQC) requirements is essential.

You must be willing to work flexibly across our services and will have experience of managing staff and leading a diverse team, with a willingness to develop within the role. You must have outstanding interpersonal and communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.

As the role requires travel between services it is essential you have a driving licence and access to a vehicle for business use.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

About Small Woods Association

Small Woods Association is the UK’s leading charity promoting sustainable woodland management, social, environmental and economic benefits of small woodlands. We support woodland owners, deliver hands-on training in woodland skills, and run wellbeing programmes that connect people with nature through woodlands.

As a national charity we are seeking a committed Philanthropy and Partnership Coordinator with UK-wide knowledge of charitable income generation models, to strengthen relationships with funders, supporters and stakeholders—helping secure the resources and recognition needed to expand our impact.

Purpose of the Role

This role plays a key part in advancing Small Woods’ sustainability by:

• Securing philanthropic support through grants, trusts, and donors.
• Building and nurturing strategic partnerships with supporters, funders, sponsors, and networks.
• Promoting the charity’s work through digital outreach and storytelling to engage members and stakeholders.

You will work closely with the CEO and delivery teams to align income generation with the charity’s mission and priorities.

Key Responsibilities

Philanthropy & Fundraising (Approx. 2 days/week)

• Identify and pursue funding opportunities from UK-based trusts, foundations, public sector schemes and corporate sponsors.
• Write compelling grant applications for projects focused on woodland innovation, social prescribing, education, and conservation.
• Steward funder relationships, ensuring timely reporting, compliance, and meaningful engagement.
• Collaborate with internal teams to shape fundable project proposals with measurable outcomes and clear budgets.
• Support development of earned income streams, such as training, consultancy, and membership, by identifying and promoting opportunities.

Partnerships & Outreach

• Develop and manage partnerships with philanthropic donors, environmental organisations, and community networks.
• Coordinate cross-sector collaborations to support long-term funding and awareness.
• Represent the charity at relevant events, building networks and advocating for Small Woods’ mission.

Marketing (Approx. 1 day/week)

• Plan and deliver digital campaigns to promote income generation related initiatives, membership services, events and impact stories.
• Maintain and update website content to reflect income generation related current activities and opportunities.
• Create high-quality materials, including items for the newsletters, case studies, reports and social media content.
• Support member engagement by helping grow and connect our network of woodland supporters, volunteers and stakeholders.
• Ensure consistency of brand and messaging across all platforms and materials.

Person Specification

Essential

• Proven experience in grant writing and fundraising for charitable organisations.
• Strong understanding of the UK charitable funding environment.
• Excellent communication and relationship-building skills.
• Confident in digital marketing, including social media, websites, and email campaigns.
• Highly organised, self-motivated, and able to manage multiple priorities remotely.
• Passion for environmental or community-based work.

Desirable

• Experience developing strategic partnerships or sponsorships.
• Skills in visual content creation (design, photography, video).
• Experience with CRM systems or donor databases.
• Interest in sustainable woodland management, nature-based wellbeing, or outdoor learning.

Working Conditions

• Remote work with flexible hours.
• Occasional travel to Telford or other UK sites.
• Equipment and support for home working provided.
• Collaboration via online platforms and video calls.

What We Offer

• Flexible working arrangements and supportive culture.
• 25 days holiday pro rata + bank holidays.
• Pension contribution.
• Opportunity to help shape the future of people and woodland wellbeing across the UK.

How to Apply

Please send your CV and a short cover letter (max 2 pages) outlining your suitability.

Interviews to be held 18 August 2025 (via Teams or in person where possible)

Are you passionate about supporting older people to live independently in their own homes? Look no further!

Our team of dedicated staff is committed to making a positive impact in the lives of older people.

As a member of our team, you will not only assist with everyday domestic tasks like housework, shopping, meal preparation, and laundry, but also provide friendly social visits and accompany clients on outings and appointments. The role means supporting people to live as independently as possible in their own homes, including clients with dementia. You'll be fully supported by the office-based Help@Home team.

A varied role, you'll need to have your own transport and be confident to visit different locations all over the borough of Kingston upon Thames

By joining us, you'll have the opportunity to create meaningful connections and enrich the lives of older individuals. Together, let's make a lasting impact in our local community!

The Role

We are seeking a dynamic and highly organised Project Manager with experience working in or with schools to lead the planning, coordination, and delivery of our careers-related activities. This role ensures our partner schools receive high-quality careers education that aligns with the Gatsby Benchmarks.

The Switch partners with approximately 12 secondary schools in Tower Hamlets, delivering an engaging careers programme that supports every student.  As Project Manager, you will work closely with the Secondary Schools team to deliver engaging and inspiring careers activities across our network of secondary schools, creating an impactful experience for students. You will also work alongside the Mentoring Project Manager to manage several mentoring cohorts, serving as the key point of contact for both schools and partner companies, while upholding our robust safeguarding standards.

This role involves hands-on delivery of careers sessions, directly engaging and inspiring students to explore and pursue their future aspirations

Details

· The role sits within the Secondary Schools team and reports to the Senior Project Manager.

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays

· Working from home (WFH) is typically 2 days a week

· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days

· You will be required to attend career sessions in schools or at partner offices

· Start date early autumn 2025

We are proud to offer enhanced benefits to our staff, including:

· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure

· Health cash-back package, including discounts on gym memberships, retail and leisure.

· Hybrid working

· Pension

· Learning and Development opportunities including Learning at Work Week activities

· Volunteering days to spend on an activity close to your own heart.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 3 August 2025 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

The successful candidate will be expected to endorse and promote the objectives set out as part of AvMA’s five year strategic plan.

Lawyers Service

• Providing high quality services to our lawyers including identifying and recommending appropriate medical experts to clinical negligence solicitors; maintaining and developing the medical expert database. Routinely considering the Experts’ Protocol and ensuring that it remains relevant and fit for purpose.

Inquest Service

• Assessing cases for eligibility for AvMA’s pro bono Inquest Service according to AvMA’s criteria.
• Preparing cases for the coroner’s court to include sorting medical records; liaising with bereaved families by phone and in writing; researching medical literature; taking and preparing initial statements; liaising with the Coroner’s officer; securing appropriate disclosure documents; instructing counsel; assisting with preparation of bundles of documents for the hearing. Identifying general and specific patient safety issues; considering need for Prevention of Future Death Reports and or Action Plans.
• Attendance at pre-inquest hearings and inquest hearings with counsel and the family. This may involve travel and overnight stays. Out-of-pocket expenses are paid. Although overtime is not payable, time out of the office is recoverable in accordance with AvMA Time Off in Lieu (TOIL) policy. Attendance may also be required to attend partial remote hearings via Teams/Zoom
• Capturing and recording key data from inquests, securing feedback from clients.
• Working with Medico Legal Team Leader to ensure appropriate publicity on case outcomes where appropriate to include obtaining relevant client consents and that the case is written up for potential publication in AvMA’s Lawyer Service Newsletter ​​​​​​​

Advice & Information Service

• Providing advice, support and information to the public through written casework. This involves helping people affected by medical accidents to obtain an understanding of what has happened to them, their rights and the most appropriate option(s) for resolving their concerns and meeting their needs including referrals to panel solicitors.

Helpline

• Providing advice and assistance to the public on AvMA’s specialist helpline. Training will be given and in due course assisting the Helpline Development Officer to train helpline volunteers.

Other Duties

• To endorse and promote the objectives set out as part of AvMA’s five year strategic plan: AvMA's 5 Year  Strategic Plan
• Junior Certification: Promoting the Certificate Competence Scheme (junior lawyer scheme) to include assessing applications received
• Feedback from clients: Working on the direction of ML Director and ML Team Leader to secure maximum feedback from clients on inquest and advice and information services
• Website: Helping to keep AvMA self-help leaflets up to date on the website
• Occasional representation of AvMA at meetings and events
• Conference: To help develop AvMA’s annual conference programme and other conferences as appropriate.

Senior Finance Business Partner & Analyst

About you

As our Senior Finance Business Partner & Analyst you support all financial aspects of our income generation and contract management working closely with budget holders and senior management. Our income is about £10m much of which is contractual but with a small and growing donation income stream from trusts and individuals. You will be supporting the analysis of individual contracts, particularly staffing costs, and a wider look at income streams. You will support bids for new work and produce funder reports. You will be a key part of our organisational forecast and budgeting, with some scenario planning for changes in the economy.

You will report directly to the Director of Finance & ICT.

This is a new role and is a great opportunity to make your mark in a fascinating and challenging organisation.

What we offer:

The role is hybrid, and you will work two days a week either in our office in Wandsworth (SW18 3HR) or East Acton (W12 0AE)

Pact offers a range of benefits including a free advice, information and counselling service, 3% contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.

Location: Two days a week either in our office in Wandsworth (SW18 3HR) or East Acton (W12 0AE)
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £57,000
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Finance Business Partner, Management Accountant, Finance Manager, Financial Accountant, Commercial Accountant, Finance Analyst, Finance Analysis, Financial Analysis, ACCA, CIMA, ICAEW, Financial planning and analysis (FP&A), Business strategy, Strategic financial management, Financial analysis etc.

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