Communications jobs
We have an opportunity for a Customer Service Operations Manager, to join the team at SNG on a fixed term basis for 12 months.
You'll be based from our office in Hertford, combining office and home working to ensure a positive work/life balance.
The starting salary is £40,000 - £45,000 depending on experience.
The Role
As a Customer Service Operations Manager you'll lead the Customer Services team to deliver a consistent, high-quality service “right first time” for our customers and maintain high data quality in our customer data sources.
You will lead customer services through a period of transformational change to ensure the centre-led approach is embedded and consistently delivers a great customer experience across all channels.
Your responsibilities will include:
- Driving continuous improvement across Customer Services in line with best practice and delivering tangible benefits to the customer and the business
- Optimising customer contact across each channel, through a focused approach in meeting customer demand
- Ensuring the team deliver to KPI's in line with the business and customer needs resulting in an exceptional customer experience
- Managing the Customer Contact team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
- Ensuring clear and consistent data is captured relating to customer queries in line with GDPR guidelines, and using any data trends to support business decisions and continuous improvement
What we're looking for
You should have previous experience in a similar role, and be able to demonstrate experience of leading large customer services teams in a multi- channel environment.
You'll also need:
- The ability to inspire, support and develop others to optimise their performance
- Experience in improving productivity performance and enhancing processes
- Evidence of excellent customer service achievements in a delivery environment
- Strong stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes
- Excellent communication, interpersonal & influencing skills
- A track record of meeting deadlines and working effectively with others
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
The client requests no contact from agencies or media sales.
Your new company
Join a globally respected non-profit organisation working at the forefront of social change. With a strong international presence and a mission rooted in equity and empowerment, this organisation leads impactful initiatives that influence policy, drive advocacy, and support vulnerable communities. You'll be part of a collaborative, values-led team committed to creating lasting change through strategic leadership and inclusive practices.
Your new role
As Senior Officer - Executive Office, you'll provide high-level strategic, operational, and administrative support to the CEO. Acting as a trusted advisor and gatekeeper, you'll help manage priorities, coordinate key projects, and ensure smooth communication across senior leadership and the Board. You'll also play a vital role in internal communications and external engagement, including supporting the CEO's media presence and global travel.This is a dynamic, fast-paced role ideal for someone who thrives in high-level executive support and strategic coordination.
What you'll need to succeed
We're looking for someone with:
- 7+ years' experience supporting senior leaders and Boards in a similar role
- Strong governance knowledge, including UK Charity Commission requirements
- Exceptional organisational and time management skills
- Advanced proficiency in Microsoft Office and project management tools
- Excellent written and verbal communication skills, including copyediting
- High level of discretion, integrity, and professionalism
- Ability to manage complex priorities and work independently
- Experience in internal communications and stakeholder engagement
- A proactive, solution-focused mindset and collaborative approach
Desirable: Experience in gender equality, women's empowerment, or international development.
What you'll get in return
- Competitive salary with annual increments
- Generous 10% pension contribution
- Hybrid working model (Central London office)
- Opportunities for international travel
- Inclusive and values-led workplace culture
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Who we’re looking for and why join us
At Refugee Legal Support (RLS), we’re seeking a dynamic leader to become our new Fundraising Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move.
Following significant growth in recent years, you’ll build on strong foundations to support the organisation’s sustainability. You’ll bring strategic vision, excellent stakeholder management skills and a collaborative approach to support the delivery of RLS’s new strategic plan.
However this role goes beyond fundraising. You’ll also be a key member of our Management Team and work closely with our Executive Director, Legal Director and board of trustees to shape the future of the organisation. This is therefore a perfect opportunity for anyone looking to develop their senior management skills.
This role combines strategic oversight with hands-on work, bridging urgent funding needs, long-term fundraising strategy and organisational leadership. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s impact while shaping its future.
About Refugee Legal Support (RLS)
Our structure
Refugee Legal Support (RLS) operates as a registered organisation in both the UK and Greece, reflecting our international scope and impact. Our governance structure includes a dedicated Board of Trustees and specialised subcommittees that provide oversight and strategic direction. We’re supported by a dynamic management team and dedicated, expert project teams who deliver our mission across Greece, the UK, and Northern France.
What we do
Refugee Legal Support is an international legal support organisation, with operations in Greece, the UK and Northern France. We’re committed to ensuring access to justice through expert legal information and advice to people seeking safety and family reunification. Our casework is a tool to tackle individual and systemic injustice in immigration systems.
We strive to develop inclusive, sustainable and regenerative ways of working which are directly informed by those with lived migration experience. We support the global movement that fights entrenched inequalities, racism and other forms of discrimination that force people to migrate. In doing so we recognise that immigration systems are weighted against those forced to migrate and stand in opposition to hostile policies, along with all forms of violence against people compelled to migrate.
We’re specialised and use our expertise for strategic impact. We strive to be thorough and aim for precision and accuracy in all of our work. In a fast changing environment we use our experience and expertise to move quickly to meet needs, but to also think beyond the immediate context and push for positive systemic change.
We continuously think and challenge ourselves in how we develop our anti-racist practice and empower refugee leadership. We recognise that climate justice and migrant struggles are interconnected and view our work through this lens.
To get a fuller picture of our financial health and impact, have a look at our most recent accounts on the charity commission website. (Refugee Legal Support, Charity number: 1191680)
Our ethos
We have a strong commitment to consultative decision making and strive to be non hierarchical. We’re rooted in our foundational values of solidarity, anti-racism, independence, openness and transparency.Our colleagues play a central role in shaping our work and how we respond to need. They are dedicated to our mission and have the best interests of our clients at heart. We enable each other to fulfil our individual and collective potential in a work environment of mutual trust and respect.
Working at RLS:
The wellbeing of our colleagues is of paramount importance. We foster a friendly, supportive and collegiate working environment, and we practise consultative ways of working. We work flexibly and prioritise effective recuperation.
Some of our benefits include:
- Generous annual leave: 28 days (pro rata for part time employees) plus bank holidays and additional days at Christmas;
- Flexible working schemes, compressed hours and remote working are available;
- 8% pension scheme with ethical pension provider. RLS contributes 5% with minimum 3% staff contribution;
- Wellbeing offering: access to specialist individual counselling, group clinical supervision or alternative means of wellbeing support (body and mind classes of choice);
- Enhanced maternity and partner leave;
- Enhanced sick leave and pay;
- Wellbeing leave;
- Learning & Development: each member of staff has access to training resources and courses and shadowing opportunities;
- We work in a purpose built office environment near Old Street Station, shared with two like-minded organisations.
Role Overview: Fundraising and Operations Director
The successful candidate will lead RLS’s income generation through our next phase of development. You’ll oversee our relationships with key funders, individual giving, our approach to major donors and our communications. You’ll work closely with the Management Team and trustees to set and implement fundraising strategy and highlight and manage risk.
As a member of the Management Team, you’ll be involved in the day-to-day leadership and oversight of the organisation, with involvement in decisions from strategy to HR, project design and many other aspects of our work.
Core Responsibilities:
Fundraising strategy and development
- Lead the development and delivery of RLS’s fundraising strategy to meet our funding targets and deliver our strategy.
- Meaningfully involve and guide the Management Team, trustees and Fundraising Officer in strategy development and delivery.
- Develop new funding sources as appropriate.
- Ensure that funding sources fit with RLS’s values and our moral and ethical fundraising policy.
Organisational leadership
- Work with the Management Team and trustees to lead on the delivery of RLS’s strategic objectives.
- Work with the Management Team to lead RLS, including finding creative solutions to issues as they arise and ensuring the smooth running of the organisation.
- Foster a supportive work environment that’s true to RLS’s values.
Lead on funder relationships
- Develop and cultivate relationships with potential funders.
- Develop and maintain a strong pipeline of funding opportunities to meet our targets and fulfil our strategy.
- Lead relationships with existing funders, ensuring that they’re regularly engaged and that all reporting deadlines are met.
- Support the Fundraising Officer to lead on certain funder relationships.
Proposal and application development
- Lead the development of compelling applications and proposals for funders.
- Work closely with internal stakeholders to ensure that all funding applications meet the needs of RLS and align with our strategy.
- Support the Fundraising Officer to deliver high quality proposals and applications.
Individual giving and major donors
- Work closely with the Fundraising Officer to develop and deliver a high quality individual giving programme to meet our fundraising targets.
- Manage relationships with major donors and further develop this income stream.
Communications and events
- Work closely with the Fundraising Officer to develop and deliver RLS’s communications strategy.
- Work with the Fundraising Officer and CEO to oversee and continue to develop RLS’s website.
- Organise and deliver events from time-to-time to support the delivery of RLS’s fundraising strategy.
Risk management, reporting and record keeping
- Ensure that the Management Team and board have an accurate picture of RLS’s financial position, including a clear picture of risk.
- Oversee accurate records of funder and donor relationships and income through our CRM.
Representing RLS and occasional travel
- Represent RLS at events from time to time.
- Occasional travel, potentially including international travel.
Line management
- Provide high quality line management to the Fundraising Officer.
- In future, there may be other line management responsibilities as RLS’s staff changes to meet our new strategy.
Person Specification
- Senior leadership experience in income generation
- Proven success in securing significant, multi-source funding, including trusts and foundations.
- Expertise in developing long-term financial strategy and sustainability
- Experience in shaping and overseeing individual giving campaigns
- Excellent relationship-building and communication skills
- Ability to find creative, innovative solutions and problem-solve.
- Strong leadership skills, including the ability to foster a team-wide understanding of and involvement in fundraising.
- Have a strong commitment to advancing migrant justice.
- Be an active listener and a progressive leader.
- The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). A criminal record is not necessarily a barrier to recruitment but should be disclosed on application
- Have the right to work in the UK.
- Fluent in English.
- Have lived experience related to migration and/or experience of and relationships in the migrant justice sector (desirable).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, children's books, education, and community-building. An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels and relish a busy role.
Coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. As resident children’s book expert, you will help with initiatives such as the SLA Information Book Award and member book related events. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:
Branch network and member support
- Support the SLA Branch Network and member outreach
- Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
- Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
- Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities
- Drive engagement and development of online communities as part of the branch network
- Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
Training and events
- Support the development and delivery of a calendar of online and in-person networking and engagement events and workshops
- Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards)
- Support development of training programmes, toolkits and resources using member insight to inform
Outreach and communications
- Use sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
- Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
- Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
- Oversee the book review process in support of TSL, our quarterly journal
An ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally be able to demonstrate:
- experience of working in school libraries, the education sector and a strong understanding of the education landscape
- strong knowledge of children and young people’s literature across the age ranges
- understanding of the curriculum and teaching and learning outcomes
- experience developing and delivering inspirational training, online and in person
- experience creating training resources, toolkits, teaching and learning activities
- the ability to galvanise and inspire others with flair and creativity
- the ability to multi-task, manage own workload, prioritise and meet competing deadlines
- the ability to work hours flexibly around event and training delivery
The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.
This is a remote working role, with regular all team meetings which you will be required to attend, in addition to training and events across the UK and online. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.
Deadline: 10th November 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
Applications without a cover letter will not be considered.
Helping schools develop vibrant reading and learning communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
There are a billion teenagers on the planet. Reaching people with the good news of Jesus, particularly emerging generations, is a global priority for Alpha. However, we must reach them in engaging and relevant ways to their current contexts and cultures. In 2024, we launched a brand new Alpha Youth Film Series, a pioneering product that is having a global impact on the number of young people meeting Jesus through Alpha around the world.
We are now looking for an enthusiastic, experienced, creative Marketing Manager who can hit the ground running to help us take the Alpha Youth brand to the next level, with a particular focus on marketing the new series.
In this role, your core focus will be managing the development, planning and delivery of an exceptional marketing strategy for Alpha Youth.
Working collaboratively with teams across Alpha and our global offices, you will use your marketing knowledge and outstanding planning skills to take a view of our audience, messaging and channels, ensuring the timely delivery of strategic marketing campaigns which will have the biggest impact in achieving our organisational goals.
The Responsibilities
Strategic Planning and Execution:
• Formulate and execute a marketing, communications and content strategy aimed at raising the awareness, understanding, interest, engagement, and growth of Alpha Youth. This role needs to be able to both write the marketing strategy and hold responsibility for its roll out, with the support of the wider Alpha Youth team and the Global Head of Marketing.
• Develop and manage a detailed, costed and timed annual marketing and communications plan that identifies all key activities that Alpha Youth needs to engage in to achieve its objectives (including all appropriate channels to market) and report monthly on this.
• Ensure programme milestones related to marketing and communications are achieved on time and within budget.
Brand Management:
• Working with our Global Creative team and external freelancers as required, oversee the creation of compelling marketing assets, including content, graphics, event collateral and other materials.
• Ensure consistency and coherence is maintained in brand messaging across all marketing materials.
Content Creation:
• Work in a collaborative manner to develop and execute a year-round content marketing strategy that enables the distribution of impact-driven, engaging content to our target audience for various marketing channels, including social media, email campaigns, podcasts, blogs, and website content.
• Able to brief in creative ideas to the design and video team and oversee the feedback process and their delivery from start to finish.
Analytics & Reporting:
• Monitor and report on the performance of marketing campaigns, providing insights and recommendations for improvement, particularly holding a close awareness of how Alpha Youth’s social channels are performing.
Internal Communications:
• Lead on all Alpha Youth related internal comms ensuring global brand campaigns and updates are communicated effectively and in a timely manner across the organisation.
The Right Candidate
• At least 3 years in a marketing role with a proven track record in the development and implementation of successful marketing campaigns and strategies
• The ability to write a multi-discipline marketing strategy across channels and audiences
• A strong understanding of digital channels and their supporting analytics
• Comfortable working across multiple projects simultaneously, with an ability to prioritise and manage your time as required
• Exceptional attention to detail with an ability to remain organised
• A self-starter able to take ownership of the Alpha Youth brand and marketing and drive this forwards
• Creative and nimble, with a desire to generate new ideas, chase new opportunities and solve problems when they occur
• Strong project management skills
• Excellent written and oral communication skills in positioning, messaging and storytelling
• Highly collaborative with a deep sense of ownership and accountability
• Structured and a strategic thinker
• A bias towards action and getting things done
• Flexible, reliable and a proactive team player
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced fundraiser, skilled in crafting persuasive narratives and telling moving stories of impact and change? We have a fabulous opportunity for you to use your creative and organisational skills to make a difference to young lives in Doncaster.
We are currently finalising our next Forward Plan, with an ambition to create an inclusive, vibrant community, committed to everyone having a fair chance to discover who they are and what they can become. We currently work with children and young people aged 5 to 30.
Our priority programmes include support coaching for young people, community activity sessions, sustaining our accommodation provision for vulnerable young adults and establishing how we can best support more young people on the homelessness pathway. We have some great spaces that are in need of development, and we expect that both capital and revenue funding will be included in your workload. We also look for smaller grants during the course of the year, including for food for our residents and supplies for our art groups, and we hope to recruit volunteers to assist with some elements of this work.
The core of your role will be in generating funds from trusts and individual giving, with other fundraising and communications tasks included as time permits.
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- To create and update cases for support for YMCA Doncaster’s fundable projects and general running costs.
- To be responsible for an assigned portfolio of trusts, foundations and similar, developing knowledge of, and relationships with, those funders.
- To make strong applications to funders within the assigned portfolio, matching YMCA Doncaster’s agreed cases for support with funders’ interests and requirements.
- To create, publicise and monitor outcomes of giving campaigns and / or fundraising events.
- To nurture key external stakeholders including potential supporters from the local business community, the media and others as appropriate.
- To prepare and give presentations, maintain ongoing contact and host trustee or representative visits where required as part of fundraising work.
- To devise and oversee efficient evaluation and monitoring systems which meet funder requirements.
- To keep comprehensive records, in an established format, from initial contact with a potential funder through to either the rejection correspondence or the funding agreement and subsequent monitoring and evaluation.
- To ensure that staff and volunteers joining YMCA Doncaster are encouraged to contribute to positive communications and fundraising efforts.
- To supervise / oversee volunteers and less experienced staff engaged in fundraising work.
- To comply with fundraising and other legislation relevant to the role.
- To report to the Chief Executive monthly in the required format.
- Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: This role is pan-London and will involve work from our Brent, London (Central), and Croydon Skylights. The successful applicant can choose to be based with their line manager located at either Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, or 50 – 52 Commercial Street, London, E1 6LT.
Contract: Permanent
About the role
Working across the Crisis teams in London, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteers’ experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.
You will have experience of working with people who are social excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
- Experience of developing and implementing volunteer programmes.
- Experience of working with socially isolated and excluded groups.
- Awareness of psychologically informed approaches.
- Person-centred, sensitive, and empathetic to the needs of members.
- A track record of successful partnership working.
- Flexible and adaptable to change.
- A strong team player, able to use own initiative and reflect on own practice.
If you are interested in hearing more this role hear more about the role, we are hosting an open evening online to all prospective applicants:
Monday 3rd November, 2025, between 6:30pm-7:30pm
Join the meeting now
Meeting ID: 330 277 982 070 6
Passcode: ML7tM9Mo
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 4 November 2025 at 23:59
Interview date process: Competency-based interview and interview task. Part of the interview will involve a pre-prepared presentation
Interview date and location: Thursday 20 November 2025 (in-person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The post holder will be part of a thriving, positive Community Outreach team culture. Working collaboratively across the team and the freedom to make full use of individual experience and specific skill sets will be the norm. This post is ideal for a creative, enthusiastic fundraiser who is self-motivated, willing to learn from others and keen to make a real difference in the lives of suffering and persecuted Christians around the world.
This post reports to the Community Outreach Manager in support of objectives set out in ACN UK’s overall 10-year plan. The post will focus on agreed aspects of the fundraising and marketing strategy which contributes to the overall aim of providing more Aid to the Church in Need. Work will be carried out across parishes, schools and our broader benefactor base in the area to which the post holder is appointed.
If you want to work at the heart of a charity in a small friendly team, leading an innovative programme to promote wellbeing and social inclusion, this is the job for you!
The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who isolated and experiencing mental health issues. SLT was founded to be radically different from other local charities – uniquely accessible, inclusive and community-embedded.
What the job offers
You will be developing exciting new projects to serve Islington and surrounding boroughs in a culturally rich environment and vibrant voluntary sector. Working closely with the Chief Executive, you will be introducing exciting plans to develop our service. You will have freedom to develop activities, build partnerships and outreach to attract new and a wider diversity of participants reflecting local community needs.
Who we are seeking
We are seeking a capable manager with track record coordinating delivery of a community-based activities programme within a charity or social care service. You will thrive on a challenge and enjoy creative thinking, relationship-building with partner organisations and managing staff. You will have experience of marketing a service to attract new participants. You will have an understanding of the support needs of people who are isolated. You will be able to learn from participant feedback to develop services.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills. The more inclusive we are, the more we can achieve.
Key Benefits and opportunities:
- 25 days’ annual leave plus bank holidays
- Occupational pension scheme
- Hybrid and flexible working arrangements with a small and friendly team.
- Access to training and development opportunities
- Supportive management culture, line-managed by the Chief Executive, who has 30 years' experience in the charity sector
- Opportunity to lead programmes/develop skills
Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements with minimal use of AI. This helps us to better understand your authentic voice, skills and motivation for this role. Thank you.
Deadline for applications: Sunday, 2 November 2025 at 12midnight
Interviews: Monday, 10 November 2025
Estimated Start: December 2025-January 2026
The client requests no contact from agencies or media sales.
This vital role will shape and deliver our ambition to connect people with nature, inspire action, and build a movement for wildlife across Sussex. You will lead a dynamic directorate responsible for community engagement, education, volunteering, and individual action - ensuring our work is inclusive, impactful, and aligned with our organisational goals. As Director, you will provide strategic oversight of our communities work, contribute to cross-organisational leadership, and ensure effective collaboration with partners, funders, and stakeholders. You will be responsible for delivering strategic and organisational Key Performance Indicators (KPIs), ensuring that progress is effectively monitored, evaluated, and reported. A key responsibility is to lead our journey to becoming a more inclusive and diverse organisation by 2030. You will champion our Equity, Diversity and Inclusion (EDI) strategy, embedding inclusive practices across programmes, partnerships, and internal culture. This is a rare opportunity to drive meaningful change at the intersection of nature, people, and equity.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Are you an imaginative and inspirational team player with a passion for engaging and effective fundraising and an interest in the arts? As Development Manager for Perth Theatre and Concert Hall you will take the lead role in developing and implementing our fundraising strategy and growing our charitable income across Trusts & Foundations, Individual Giving and Corporate Sponsorship.
A natural people person and confident communicator you will build relationships with key funding partners and donors to identify the most impactful fundraising opportunities and maximise returns.
You will collaborate with departments across the organisation to understand their fundraising needs crafting creative and compelling propositions that support our vision: ensuring everyone in our communities experiences the transformational power of the performing arts.
Working closely with the Leadership Team, with responsibility for two Development Officers, you will:
Fundraising Management and Development
- Review the fundraising strategy to achieve the agreed annual fundraising targets;
- Act as a lead ambassador for fundraising across the organisation;
- Engage key funding partners and donors to build long-term relationships;
- Identify/manage fundraising campaigns, creating impactful storytelling for supporter engagement;
- Lead high-value fundraising bids nurturing relationships to ensure the best outcomes.
Individual Giving
- Develop and manage the individual giving schemes and major donor fundraising in support of cultural programmes;
- Implement a legacy giving scheme, working across departments to create support material and identify communication channels;
- Collaborate with the Director and Board to build a major donor pipeline;
- Grow the donor base and average gift size through communications, events, and stewardship;
- Liaise with the Development Officer, Marketing and Box Office, Director and Programming team, and Learning & Engagement to effectively promote and manage individual giving and supporters;
- Maximise Gift Aid income and promote tax-effective giving.
Trusts & Foundations
- Develop and manage PTCH’s Trusts & Foundations pipeline for cultural programming and Learning & Engagement projects;
- Research/identify a wide range of income sources to increase the number of funders and grant size;
- Oversee the database, maintaining accurate records to plan and prioritise funding applications;
- Work with the Director, Programming,Head of Learning & Engagement and others to devise high-quality applications and cases for support;
- Oversee the preparation of timely, accurate funder reports in collaboration with relevant teams;
- Nurture relationships with Trusts & Foundations contacts.
Corporate Sponsorship
- Review the sponsorship offering and create a pitch pack for prospective partners;
- Proactively seek company partnerships and increase sponsor numbers and fees;
- Collaborate across departments to identify projects with sponsorship potential.
Person Specification
- Experience in the charity sector, ideally in an arts or cultural environment;
- Team player;
- Outstanding communicator and persuasive storyteller;
- Enthousiastic about new fundraising opportunities and sector trends.
Essential:
- Experience in developing and delivering a fundraising strategy for a similar-sized organisation;
- Proven track record of raising at least £250,000 annually through Trusts & Foundations and individual giving;
- Thorough understanding of the arts fundraising landscape;
- Excellent interpersonal, organisational and budget management skills, with the ability to motivate others and deliver against deadlines/targets;
- Experience in developing relationships with partners, major donors and individual supporters;
- Proficiency in accurate fundraising income forecasting ROI assessment.
Please see the attached Recruitment Pack for further information.
The full recruitment pack is also available on our website in the Work With Us section.
Our mission is to use the performing arts to inspire, explore, connect, and educate, as sustainably as possible.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part-Time Senior Fundraising Manager
Check our Flour, Salt, and Time Video; Stories; Participatory Action Research and Environmental Impact Report 2025 and Our Work and Theory of Change on our website
Job title: Part-Time Senior Fundraising Manager - London & Brighton
Reporting to: Managing Director
Remuneration: £40,000 (Pro-rata, part-time, 0.4FTE)
Location: Both Face to Face and Remote, London-based with occasional travel. Coworking office Space in Brixton.
Days and Hours: 0.4FTE, 2 days a week (15 hours/week), Flexible hours, availability to work from the office on Wednesdays, when the core team and young people work at our coworking space in Brixton. Ideally, the working pattern would be Wednesdays and Fridays.
Duration: Permanent contract.
Start: Nov 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 31st Aug 2025
Wellbeing Pack: Employees have access to enhanced Holidays, Flexible Working, Coaching Sessions and Monthly Wellbeing Expenses. Check our Wellbeing Pack.
About Breadwinners
Breadwinners is a multi-award-winning social enterprise and charity that supports young people seeking asylum and refugees to have their first work experience in the UK, selling organic baked goods. Since 2016, we have steadily grown, and we are looking for our first Senior Fundraising Manager to help us take the next step in our growth journey. Breadwinner's unique model provides work, training and personal mentors, so that young refugees can start and progress in their careers, using our platform as a stepping stone. We achieve this goal through three consecutive programmes, using our award-winning bread stalls in markets across London and Brighton and wholesale for socially-minded cafes and restaurants.
Over the last 7 years, we have made a significant impact in supporting over 744+ programme participants, with an impressive 93% reporting notable improvements in their overall well-being, 76% of our Breadwinners programme participants progress into work, further education or volunteering, and all this while minimising our Carbon Footprint by 20.5% through the sale of organic goods. This year, we are planning to double our impact with young refugees, with recently secured funding, new markets, and a focus on our wholesale model.
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Risers programme: A two-month early intervention programme designed to provide structured work experience, training, and mentorship to newly arrived young people seeking asylum through our 18 stalls.
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Breadwinners programme: The follow-up programme for refugees with the right to work, which involves working as a market stall manager for six months and earning the UK living wage.
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Proofers programme: A progression programme that entails working remotely as part-time online sales representatives for six months, managing our wholesale delivery model.
We’re looking for someone passionate about making a real difference in the lives of young refugees and people seeking asylum. The ideal candidate will bring a mix of strategic thinking, hands-on fundraising experience, excellent communication skills and a strong sense of purpose. You will be working directly with the Managing Director, forming a team with a part-time Fundraising Manager, in direct contact with our passionate Core team, Board of Trustees and volunteers to secure grant funding, and develop our corporate and major donors streams. You will help to drive the growth of Breadwinners and enable the team to deliver a bigger positive impact for young refugees new to the UK.
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Please apply as soon as possible by submitting your cover letter and CV. Please use “BW - Part-Time Senior Fundraising Manager” as the email subject. We will arrange interviews for great applications as they come in. No more applications will be taken after the 24th of October 2025.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
We welcome informal chats about the role - please contact Martin Cosarinsky Campos.
Ideal candidates attributes
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A deep commitment to supporting refugees and young people seeking asylum.
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A proven track record of securing multi-year, six-figure grants from trusts and foundations.
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Experience delivering successful income strategies from corporate partners and major donors.
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Significant experience working in a fundraising or sales role within a charity or social enterprise, including writing funding proposals and stewardship reports.
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Familiarity with Salesforce or similar CRM systems for managing donor relationships.
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Strong financial acumen, with experience in budgeting, financial planning, and setting income targets.
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Excellent communication and relationship-building skills – confident in setting agendas, leading strategic conversations, and developing long-term partnerships.
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Experience in demonstrating impact in communications to donors and working with operational teams to design impactful programmes.
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A proactive, self-starting attitude with the motivation and willingness to upskill where needed to support a small and ambitious organisation.
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Proven experience in line managing a team, demonstrating strong leadership, clear communication, and the ability to support staff development and performance.
Responsibilities
Fundraising from Trusts and Foundations
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Identify and research new funding opportunities to build and maintain a strong pipeline of prospects.
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Write and develop compelling funding proposals for both new and existing trust and foundation partners.
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Lead on securing six-figure grants for the forthcoming year, working closely with a part-time Fundraising Manager and the Managing Director.
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Collaborate with the Programmes team to create engaging donor reports and impactful communications that reflect the voices of young refugees and our wider community.
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Prepare clear, strategic briefings for senior colleagues ahead of meetings with funders and key stakeholders.
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Produce detailed and accurate impact and financial reports for the Board and funders, ensuring transparency and accountability.
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Understand trends in the fundraising landscape and flag both opportunities and risks.
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Use Salesforce to manage the fundraising pipeline.
Developing the Corporate and Major Donors Stream
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Help shape and grow Breadwinners’ Corporate and Major Donor fundraising streams.
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Independently manage a portfolio of corporate partners and major donors, ensuring exceptional stewardship, five-figure gifts and year-on-year growth..
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Proactively cultivate a pipeline of new corporate and high-net-worth individuals, using creative approaches to connect them with Breadwinners’ mission.
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Support the successful delivery of corporate partnerships, including employee engagement, staff fundraising, and volunteering initiatives.
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Build and maintain strong, meaningful relationships with external stakeholders, including funders, donors, and volunteers.
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Foster a culture of excellent relationship management and donor care across the organisation.
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Use Salesforce to manage relationships.
Finance
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Help the Managing Director keep a healthy level of restricted and unrestricted funds.
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Help track progress against income targets and report on performance regularly to the fundraising team.
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Work with the Managing Director and Operations Teams to develop budgets for funding proposals, ensuring all organisational costs are covered.
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Contribute to the management of budgets and assist in preparing forecasts and annual plans.
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Flag risks or opportunities that may affect income generation for the Managing Director.
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Use Xero to manage Profit and Loss at the organisation and funding level.
Team Support and Collaboration
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Direct line management of a part-time Fundraising Manager, providing guidance, support, and oversight to help achieve fundraising goals.
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Play a proactive role in facilitating a positive, collaborative and high-performing fundraising team culture.
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Participate in programmes, training, participant graduations and delivery to fully support and experience Breadwinners Theory of change and the impact it plays on young refugees.
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Leverage the experiences of young programme participants sensitively to help steer the fundraising strategy.
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Work with the Managing Director and Board of Trustees to ensure fundraising plans align with organisational needs and priorities.
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Carry out additional fundraising and administrative tasks as needed to help the MD and team.
We support young refugees well-being by providing them with work, training and mentoring.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, full time
Hours: 35 per week
Location: London/hybrid
Starting salary: £49,147 - £57,010 per annum includes London weighting
Closing date: 22nd October 2025
Expected date of interviews: 5th/6th November 2025
Job ref: VA761
Freedom from Torture is the 2023 Charity Awards Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy.
Would you like to join our award-winning organisation?
About the role
This is a key role within the Philanthropy & Partnerships Team. You will lead the development and delivery of the Trust & Grants Strategy meeting and /or exceeding income targets, support the ongoing development and delivery of strategic objectives and KPIs, ensure strong stewardship of our existing donor relations and prospect new opportunities for funding. You will personally secure income from Trust and Statutory audiences in support of Freedom from Torture’s work across our clinical work, policy and campaigning priorities.
You will manage a committed team of three Trust & Grants Officers and work closely with the Head of Philanthropy and Partnerships to implement the fundraising strategy. The Trusts and Grants Team sits within the Philanthropy & Partnership Team in Freedom from Torture’s friendly, creative and ambitious Fundraising & Communications Directorate.
You will represent the organisation externally with funders and work internally with colleagues to identify opportunities for funding, in the preparation of proposals and thereafter, reports.
About you
To be successful in this role you must have demonstrable experience of developing and implementing a plan to grow Trust & Grant income, successfully meeting or exceeding fundraising targets from a variety of funders and experience managing relationships with statutory funders and trust and foundations. You will have experience of managing fundraisers and supporting them to manage their priorities and portfolios. You will have experience of measuring and monitoring income and expenditure, and team performance.
It’s essential that you have excellent communication skills and can build relationships across the organisation to develop strong fundraising ideas and support engagement with senior staff in building relationships with trusts. You will have experience of managing donor funded grants including review of financial information, preparation of donor reports and donor compliance. You must have experience and knowledge of statutory and grant fundraising research tools and grant writing in the UK charity sector.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £49,147 - £57,010 per annum includes London weighting.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Volunteer officer – North Middlesex Hospital
Salary £30,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days
Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.
Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.
The role
The volunteer officer will report to the volunteer manager.
The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.
The objectives of the post are:
· To support the day-to-day smooth running of the service
· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries
· To deliver new projects to assist in the delivery of the service
· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.
· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.
The team
Volunteer team
- The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
- The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Person Specification
Qualifications
- CSE/GCSE in maths and English or equivalent.
Experience - essential
- Demonstrated experience in coordinating activities or projects involving multiple stakeholders
- Strong interpersonal skills to work collaboratively across diverse teams
- Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
- Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 27 October 2025, 12 noon.
Interview date: Monday 10 November 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
This role requires someone proactive, organised and adaptable, who can balance strategic fundraising with hands-on operational delivery.
The Fundraising and Operations Manager will:
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Work closely with the Executive Director on income generation and partnership development, working closely with colleagues across the Coalition.
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Support the operational delivery of the Coalition Secretariat, including financial administration, project management, and systems oversight
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Ensure that strong processes and compliance are in place, enabling the team to deliver impact and meet funder requirements.
For the full job description and information on the pay package, benefits and more, please click on the Applied link.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.



The client requests no contact from agencies or media sales.