Communications manager volunteer roles in plumstead, greater london

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

SOCIAL SCIENCE RESEARCHERS (SSR)

As a member of The Working Group research team, our Social Science Researchers (SSR) study the human rights liberties and suppressions of women and girls within each country to identify and address social issues. They implement and manage research projects, collect and analyse data, and report findings of said research. Their work helps shape IWI’s policy decisions, social reforms, and human interactions.

RESPONSIBILITIES

o Understand the needs of the project, i.e. the research questions it needs to answer;

o Design an appropriate methodology to deliver the project;

o Design and write survey questionnaires;

o Apply a range of research techniques to gather relevant information, including document analysis, surveys, case studies and interviews (face-to-face, telephone and online);

o Liaise with and direct social research field interviewers to gather information;

o Gather information by directing or carrying out qualitative fieldwork;

o Conduct reviews of relevant literature and evidence;

o Analyse and evaluate research and interpret data using a range of analysis packages;

o Prepare, present and disseminate results in the form of reports, briefings, research papers and presentations;

o Offer research-based briefings and advice, which may involve writing action plans;

o Advise external bodies on social policy;

o Prepare and present tenders for new research projects or respond to research tenders prepared by others.

SKILLS

o Quantitative and qualitative research skills for undertaking tasks such as interviewing, survey design and controlled trials;

o Strong numerical, analytical and problem-solving skills;

o The ability to think logically and creatively;

o A natural sense of curiosity to understand social issues and the impact policy can have;

o Good verbal and written communication skills, to write reports and present findings;

o Strong interpersonal skills for developing and maintaining relationships;

o Teamworking skills and the ability to work well independently;

o Confidence in using Microsoft office software and a range of digital tools and platforms;

o Project management skills to oversee all aspects of a research project right through from initial plans to the final report;

o Accuracy and attention to detail for handling data and reporting research findings;

o A flexible approach to work, with the ability to work on several different research projects simultaneously;

o Organisation skills, good time management and the ability to work under pressure and meet deadlines.

REQUIREMENTS

o Fluency in English is a MUST. Additional UN languages are a plus;

o At least 4 years of research experience;

o At least 2 years of experience working for a government authority, INGO and/or private sector.

Ref: V254 | Service Group Supporter | West Kent

We’re looking for one or two service group supporters over the age of 18 years old, based at Beefeater, Hilden Manor, Hildenborough, TN10 3AN. 

You’ll be volunteering, fortnightly, on a Friday between 10:00am and 11:30am.

As a stroke group supporter you will be part of a team assisting in the running of one (or more) of these service groups and in doing so you help make a real difference to the lives of stroke survivors.

The volunteers will:

· Support people to take part in activities organised for the group.

· Assist our staff in arranging activities for the group, providing information and researching local activity options.

· Meet and greet group members and support our staff in setting-up and clearing away venues for group meetings.

· Help with other tasks to help the group run smoothly such as risk assessments and gathering feedback from people who attend.

· You might also assist stroke survivors in developing their communication skills in small groups. You would be willing to learn and use the technique, called ‘supported conversation’, that is used to support people with communication difficulties.

A Disclosure and Barring Service (DBS) check is required for this role.

Interested in this role?

Find out more by clicking the link below to take you through to our Stroke Association website. Here you can find our Service Group Supporter Role Description and contact details for the Volunteer Manager.

About Us

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

Public Relation/Marketing Trustee- Join Us in Transforming Children’s Lives!

At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate individual with PR/Marketing knowledge to help us make this vision a reality and have a lasting impact on children and families across the country. 

We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you. 

Who We're Looking For:

We are looking to recruit a PR/Marketing Trustee who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve. 

As a PR/Marketing Trustee, You Will: 

• Contribute to setting goals, targets, and overall policy for the organisation

• Share your expertise and networks to support the development and growth of the charity. 

• Help ensure compliance with our legal obligations and the organisation’s core purpose. 

• Provide oversight of the budget to guarantee School-Home Support’s financial sustainability. 

• Support the Safeguarding Lead to ensure measures are in place for safeguarding for the children and families we support and the staff team

• Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts. 

What We Offer: 

• Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need. 

• Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks. 

• Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.

• Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us.

Expectations:

• Commitment: A commitment of three years to this voluntary role

• Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely. 

• Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work. 

• External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually. 

• Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work.  

If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you! 

To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

We are seeking a new Chair to provide strategic leadership at a time when demand for our advice services is at an all-time high. Help shape our vision, champion our mission, and make a tangible difference in the lives of those facing challenges.

About Citizens Advice East Berkshire
Citizens Advice East Berkshire offers crucial help and advice when people need it most. No one but Citizens Advice sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. 

What will you be doing?
We are at an important stage in our development and we are seeking a new Chair to replace our current Chair who will be standing down as her term finishes. We have ambitious plans for our future and we are looking for a Chair who can help drive our mission forward.

Building on our successes to date, we want a new Chair to lead us through the next exciting phase of our journey. You will have a strong background and track record of providing leadership at board and/or senior executive level and will have a passion for supporting people facing tough life challenges. You should have the judgement and vision to operate effectively at strategic level and you should demonstrate the skills and expertise to help drive our mission forward. We are looking for someone with 3 years+ professional experience in one of the fields of Fundraising strategy, Governance, Operations management or Advice / Advocacy. 

We are looking for someone who has:

• Experience of operating at a senior strategic leadership level within an organisation
• Successful track record of achievement through their career
• Experience of charity governance and working with or as part of a Board of Trustees
• Passion for supporting people facing tough life challenges
• Ideally has served as a Chair or Vice Chair and is familiar with leading a Board

What are we looking for?

You’ll need to:

• Understand the type of work undertaken by a local Citizens Advice and the Citizens Advice network
• Understand and accept the responsibilities and liabilities of a trustee
• Be non-judgmental and respect views, values and cultures that are different to your own
• Have a good basis of leadership skills (and preferably you have served within a Board, ideally as Chair or Vice Chair or led a Committee)
• Have the ability to facilitate and lead meetings
• Have good interpersonal skills
• Have good listening, verbal and written communication skills
• Be able to exercise good independent judgment
• Have good numeracy skills to understand accounts with the support of the treasurer
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• Be willing to undertake mandatory training in your role
• Line manage and support the Chief Executive Officer

What difference will you make?
Citizens Advice East Berkshire makes transformational differences to people who need support when facing life crises. As Chair you will play a significant part in ensuring we are able to expand and grown our services to make a significant difference to many more individuals and families. 

About Remus Horse Sanctuary

We are a charity in Essex that provides lifelong care for rescued horses, ponies, donkeys, and other animals. We promote animal welfare and responsible ownership.

Why Join Us?

Becoming a trustee is a chance to make a real difference. You’ll help guide the charity’s future, support animal welfare, and work with a passionate team.

What Trustees Do

- Ensure the charity serves the public good
- Follow legal and governance rules
- Act in the charity’s best interests
- Help shape strategy and monitor progress
- Represent and promote the charity’s values

Who We’re Looking For

We welcome all backgrounds, especially those with experience in:
- Fundraising (strategy, donor engagement, grants)
- Legal (charity or animal welfare law)
- HR (people management, safeguarding, volunteer coordination)

What You Need

- Strategic leadership experience
- Strong communication skills
- (Bonus) Knowledge of the UK charity sector

Commitment

- 3-year term (renewable up to 6 years)
- 4 board meetings per year (in Essex or online)
- Voluntary role (expenses reimbursed)

Person Spec

Essential

• Experience of guiding and directing an organisation at a strategic level during periods of pressure change and development
• Confident and effective communication skills

Desirable

• An understanding of the UK Charity sector and fundraising processes within this context.

Terms of office

• Trustees are appointed for a three-year term of office, renewal for three further terms to a maximum of six years.
• This is a voluntary position, but reasonable expenses are reimbursed.

CPRE Berkshire is the local branch of the Campaign to Protect Rural England, a national charity that champions the countryside and promotes sustainable land use. An opportunity has arisen to help us shape the future of Berkshire’s countryside as our new Treasurer. As part of CPRE’s influential network, we advocate for responsible planning, protect green spaces, and engage with local and national decision-makers to shape policies that affect rural communities and landscapes.

Our Requirement

CPRE Berkshire is seeking a new Treasurer to work with its board of trustees and oversee the charity’s financial affairs. This is a voluntary role, ideal for someone with financial management experience who wants to contribute meaningfully to local environmental advocacy.

As Treasurer, you will:

- Maintain oversight of income, expenditure, and budgeting

- Prepare financial reports and ensure compliance with legal requirements

- Manage transactions and process payments

- Advise the board on financial sustainability and planning

We’re looking for someone who:

- Has experience in finance, accounting, or budget management

- Can present financial information clearly to non-specialists

- Is comfortable working independently and attending trustee meetings

- Shares our commitment to protecting Berkshire’s countryside

This role is unpaid, but reasonable expenses are reimbursed. You’ll be joining a small but committed team working to rebuild CPRE Berkshire’s capability ahead of CPRE’s centenary year in 2026.

The British Society for Heart Failure (BSH) is seeking a qualified finance professional to join our Board of Trustees as Treasurer - a vital role to join the eminent Heart Failure clinical experts that make up our Board, in our mission to reduce heart failure mortality and improve patient care across the UK.

Thank you for your interest in becoming a Trustee and Treasurer of the British Society for Heart Failure (BSH), the leading UK charity dedicated to improving care for people living with heart failure. Our work supports education, research, collaboration, and national awareness - all aimed at improving outcomes for the nearly 1 million people in the UK living with this serious condition and the further 400,000 estimated to be undiagnosed.

We’re at an exciting stage of growth, with a new team, a new strategy in development, and bold plans for the future.

As Treasurer, you will provide strategic financial oversight to a respected national charity with an annual income of £1.5 million. You will also support our flagship campaign, 25in25, which aims to reduce deaths from heart failure by 25% over the next 25 years.

We are seeking an experienced, qualified finance professional (e.g. ACCA, CIMA) with strong financial leadership credentials. Excellent communication and board-level decision-making skills are essential. Experience in charity finance is desirable but not required.

BSH is a registered charity and professional membership organisation governed by a Board of Trustees, mostly elected from our 1,300 members - heart failure clinicians including doctors, nurses, and pharmacists. The Treasurer is a co-opted trustee, appointed for their financial expertise.

Our team is small and mostly remote, with access to offices next to Hyde Park in London. The Board consists of 9 volunteers and is supported by over 50 active committee members working across education, research, and regulatory affairs.

Our Values

• Collaborative - we work closely with clinicians, health organisations, and patients.
• Evidence-based - we ground our work in research and lived experience.
• Professional and member-led - we are guided by expert members devoted to improving heart failure care.

Trustee Duties

All Trustees are expected to:

• Uphold BSH’s mission, values, and governance.
• Act in the charity’s best interests, ensuring compliance and minimising risk.
• Participate in Board meetings and contribute to at least one committee.
• Use personal expertise to add value and support innovation.
• Seek professional advice when necessary.

Additional Treasurer Responsibilities

• Monitor financial health and ensure timely, accurate reporting.
• Advise on financial implications of plans and strategy.
• Support annual budgeting and ensure alignment with objectives.
• Ensure compliance with financial regulations and reporting standards.
• Maintain and review the reserves policy.
• Liaise with the Finance Director and CEO to present reports to the Board.
• Oversee the annual audit and coordinate with external auditors.
• Ensure statutory accounts are correctly prepared and disclosed.
• Identify and manage financial risks through appropriate controls.

This is a voluntary, unremunerated position. The Board meets 4-5 times per year (2 in-person, in London). Average time commitment is 1-2 days per month. Trustees serve a three-year term, renewable once. Travel expenses are reimbursed, and full induction provided.

The Treasurer also becomes a Director of BSH Services Ltd, a wholly owned subsidiary.

To apply, please provide:

• Your CV (max 3 pages, including 2 referees)

• A supporting statement (max 2 pages), outlining your motivation for applying and confirming that you meet the requirements in Part 1 of the Person Specification and detailing how you meet the criteria in Part 2 of the Person Specification

Timetable:

• Closing date: 11:59pm, Sunday 14 September 2025
• Final interviews: Late Sept/early Oct, in person (London)
• Start of term: Nov/Dec 2025
• Induction: Morning of 5 December 2025
• First Board Meeting: 9 January 2026

Our partner is a leading alliance of organisations working to improve the lives of workers in global supply chains. Their mission is to promote human rights at work, uphold dignity, and eliminate exploitation and abuse.

They are seeking a qualified accountant to join the Board as Treasurer. The ideal candidate will have senior financial management experience, a clear and confident communication style, and a strong interest in ethical trade and workers' rights. Prior experience in the not-for-profit or international development sectors would be an advantage.

The Treasurer oversees the organisation’s financial health and sustainability, reviews and presents budgets and accounts, advises on financial strategy, reserves, and investment policies, and ensures robust financial controls. The role also involves chairing the Finance & Remuneration Sub-Committee and advising the Board on its financial responsibilities and risks.

Board and Committee meetings are held quarterly, in-person in London - although occasional remote attendance is possible.

____________________________________

For more Trustee and Treasurer roles please visit the AfID website

Why does this role matter to Human Appeal?

Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.

We are seeking to recruit an enthusiastic, fast learning volunteers creative engagement intern to join our growing team at Human Appeal; helping us to produce content for our London volunteers through new and innovative ideas including daily reminders, summary posts following our events to show the impact volunteers are making. To maximise volunteer support and showcase the Human Appeal teams work who are delivering the projects on the ground.

Main tasks include:

· Produce High Quality, engaging content in various formats tailored to specific platforms and targeted at volunteers. E.g  Developing weekly posts for our volunteer group chats, curating motivational reels, event summary posts and showcasing our projects.

· Managing our London and South Volunteer Led Instagram Account- By posting updates from our events and engaging content.

· Research new or existing social engagement strategies to apply in our volunteer groupchats

· Attending events to gather content for upcoming content creation

· Develop new and engaging content ideas to increase volunteer retention and awareness of our campaigns

· Monthly Newsletter to summarise all significant campaigns- volunteer updates.

Knowledge/Experience/Skills required:

§  A good understanding of content creation: Social media posts/reels etc.

§  A good understanding of using Photoshop, Illustrator, Adobe Suite, MS Office Suite

§  Pursuing a degree or equivalent in Design/Creative/Graphic Design/ Marketing/ Production or Brand management or relevant experience.

§  Effective written and oral communication skills

§  Ability to work well in a team

§  Problem solving skills

§  Ability to prioritise your workload

Benefits of volunteering with us:

§  Experience of operating within the Volunteer Division of an international charity

§  Opportunity to develop knowledge and skills in International Programme Management

§  Excellent support as part of a friendly team

§  Excellent training opportunities

§  Offer to provide references after 3 months of volunteering

§  Support in developing your CV (should you want it)

§  Opportunities to take part in Human Appeal events

Learning & Development:

To enable you to take part in this opportunity Human Appeal will provide:

§  A detailed induction to provide you with an overview of Human Appeal

§  Training and shadowing providing all the information and skills needed to fulfil the role

§  A dedicated member of staff to provide ongoing support and supervision

§  Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy

§  A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering

We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by:

- Promoting Independence - ensuring more older people can stay independent for longer

- Providing Connection - enabling friendship and social connection for older People

The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. Clients will enter the strand that is most appropriate to their needs.

- Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.

- Strands B: We will offer ongoing support either face-to- face of up to 1 hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to the programme. As a befriender you will be asked to select your type of volunteering preference.

Purpose of Role 

• Provide companionship, emotional support, and a listening ear to people who may be lonely or isolated. 

• Provide monthly reports to the Volunteer Manager on your client. 

Key tasks 

• Make a regular weekly visit or phone call to a client who has been matched to you, at a time suitable to the older person.

• Provide conversation and company. 

• Spend time chatting with the client, talking with them about their current and past life experiences. 

• Report any emerging issues or concerns that the older person has agreed to be shared with us such as safeguarding issues or a change in personal circumstance or health. 

• Make the client aware of any other services across AUKEL they may benefit from. 

• Maintain records of client contact and send this to the Volunteer Manager on a monthly basis. 

• Regularly meet with your befriending peers and supervisor, to share experiences, get support and reflect. 

Skills and attributes 

• Understanding loneliness and social isolation. 

• Good communication skills with a friendly approachable manner. 

• Keen on building a strong befriending relationship. 

• A desire to learn more about an individual and their interests and their past, and life history. 

• Consistency and reliability.

• Understanding of Confidentiality. 

• Understanding of and empathy with the needs of older people. 

• Patience and Sensitivity. 

• Confidence to deal with emergencies. 

• Record keeping.

• Basic IT skills. 

Support Provided 

• You will be inducted in cohorts with other volunteers. 

• Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more. 

• Ongoing support including regular supervision by the Volunteer Manager. 

• Goup supervision with other befrienders. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other. 

• Reimbursement of agreed expenses.

• Access to an AGE UK Discount portal provided by Aon.  

• Monthly volunteer newsletter 

We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers! 

Benefits 

• Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose. 

• Emotional Rewards 

• Intergenerational Connections 

• Learning and Skill Development 

• Enhancing Career Prospects 

• Building Empathy and Compassion 

• Giving Back to the Community 

• Social and celebration events 

Commitment 

• We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.

• Weekly commitment is between 30 minutes to 1 hour for client plus one/two hours monthly for reporting. 

• Support onboarding, training of new volunteers

• Development, updating of training materials for volunteers

• Co-ordinate deployment of volunteers to specific projects 

• Development of LRC volunteer charter

• Advising Trustees of volunteer needs

• Liaising with team members, Trustees

• Taking part in relevant meetings

• Oversee operations

  • Project materials, equipment

  • Volunteer expenses approval

  • Contribution to website, social media content

Key competencies 

• Training / volunteer experience 

• IT competent

• Team working

• Good intuition, initiative

• Good communication – verbal & written

• Attention to detail

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.