Communications volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
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Currently looking for applicants within the Belfast Area only!
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London.
Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).
In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.
Location: Mentoring sessions and events can take place online or in person.
Responsibilities:
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Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations
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Informing pupils of opportunities to them so that they can achieve their aspirations
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Meeting with pupils for one to one mentoring sessions
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Supporting pupils with university, sixth form or job applications
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Monitoring and reporting on each pupils progress
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Giving feedback to parents and programme coordinators
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Working collaboratively with other tutors and mentors
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Supporting at events including:
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Collaborate effectively with other volunteers within the events team
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Assist with setting up and clearing up at events
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Support workshop facilitators with managing groups of young people or parents
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Assist with the coordination of lunch or refreshments for attendees
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Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events
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Give feedback to the event coordinators and programme managers at the end of each event.
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Person specification:
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Be passionate and committed to tackling educational inequality
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Enjoy working with children and young people
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Be educated to a minimum of degree level or equivalent
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Possess strong communication skills both written and verbal
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Be punctual and organised
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Be able to remain calm under pressure
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Have excellent time management skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
At Cats Protection we passionately believe that neutering cats before they can breed is an essential part of cat ownership, and without neutering the UK’s cat population would quickly get out of control. Our neutering volunteers help spread positive neutering messages and make it easier for owners on low incomes to get their cats neutered. They help raise awareness of the benefits of neutering, promote our neutering schemes and respond to enquiries from members of the public.
What can you expect to be doing?
- Promoting the benefits of neutering and our neutering schemes
- Responding to enquiries about neutering
- Completing relevant neutering paperwork and distributing neutering vouchers
- Following up with cat owners to make sure that vouchers are used
- Ensuring all cats and kittens are neutered in line with Cats Protection policies and procedures
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by promoting our neutering scheme. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Interpersonal and communication skills
- Good record keeping and administration skills
- Good organisational skills
- Willingness to be part of a team
Time expectation
Our neutering volunteers usually spend between two to four hours a week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
Education Outreach Volunteers support the Reptile Centre by assisting with community education sessions, school visits, events, and public engagement activities. Volunteers help promote reptile welfare, conservation awareness, and responsible pet ownership. This role is ideal for people who enjoy working with the public, have an interest in animals, and want to make a positive impact in the community.
Key Responsibilities
Support Educational Sessions
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Assist staff during school visits, workshops, and community outreach events.
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Help set up and pack away educational materials, displays, and activity stations.
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Support the delivery of interactive demonstrations (with or without live animals, depending on training).
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Engage with visitors, answer basic questions, and help create a welcoming learning environment.
Animal Handling (Optional Based on Training)
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Handle reptiles safely during sessions once trained and approved by senior staff.
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Support welfare checks and ensure animals are comfortable during events.
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Help maintain safe handling practices with the public.
Community Engagement
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Represent the Reptile Centre positively at fairs, open days, fundraising events, and exhibitions.
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Share information about the centre’s conservation work, rescue stories, and how people can get involved.
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Encourage visitors to support fundraising campaigns and ongoing community initiatives.
Event Support
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Assist with coordinating groups during onsite and offsite sessions.
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Help manage queues, guide groups, and provide general visitor support.
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Prepare craft materials, activity sheets, or demonstration equipment.
Practical Support
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Help maintain the cleanliness and organisation of education and outreach equipment.
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Support the preparation of educational resources and displays.
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Assist with basic administrative tasks such as feedback collection or session records.
Skills & Qualities Needed
Essential
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Friendly, reliable, and comfortable speaking with the public.
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Enthusiastic about reptiles, wildlife, conservation, or animal education.
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Willingness to learn and follow safety and welfare guidelines.
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Good teamwork skills and a positive, helpful attitude.
Desirable
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Experience working with animals, children, or in an educational setting.
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Confidence handling reptiles (training will be provided).
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Knowledge of reptile care, conservation, or science communication.
What We Provide
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Full training in reptile handling, welfare, and safe educational practice.
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Safeguarding and health & safety guidance.
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Support from staff and fellow volunteers.
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Opportunities to develop skills in public speaking, education, and animal care.
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Experience that can support future employment or studies in animal care, conservation, or education.
Time Commitment
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Flexible volunteer shifts available (weekdays, weekends, or event-based).
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Volunteers can offer as much or as little time as they are comfortably able to.
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Outreach events may require occasional travel with staff.
Additional Requirements
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Minimum age (centre-specific, often 16+ or 18+).
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Willingness to undergo basic training and follow centre policies.
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Some roles may require a DBS check (depending on involvement with children).
Benefits of Volunteering
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Make a meaningful contribution to reptile welfare and conservation education.
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Gain confidence and skills in presenting and public engagement.
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Work closely with a variety of reptiles and learn from experienced handlers.
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Join a supportive team and become part of the centre’s community.
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Opportunities to assist in fundraising that supports vital veterinary and rescue work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Signpost offers one-to-one counselling, coaching, outreach, creative therapies, group therapy, and parent support for children and young people aged 5-25.
Detailed description
We are seeking qualified and compassionate children’s counsellors with specialisms in play therapy, art therapy, or drama therapy to volunteer their time and skills to support children navigating emotional, behavioural, or developmental challenges. As a Volunteer Therapist, you will provide a safe, creative, and therapeutic environment where children can express themselves and begin to heal.
·Provide 1:1 or small group therapeutic sessions using your specialised modality (play, art, or drama).
·Build trusting relationships with children to support emotional expression and psychological wellbeing.
·Collaborate with staff and carers to ensure continuity and appropriateness of support.
·Maintain clear and confidential records of sessions and observations.
·Participate in supervision (where applicable) and team meetings.
·Support safeguarding and child protection practices in line with organisational policies.
Skills / Abilities / Experience / Qualities
·A recognised qualification in Play Therapy, Art Therapy, or Drama Therapy (BACP registration required)
·Experience working therapeutically with children and young people.
·A trauma-informed, child-centred approach to counselling and therapy.
·Excellent communication, empathy, and listening skills.
· A commitment to ethical practice, confidentiality, and safeguarding.
·Willingness to undergo an Enhanced DBS prior to starting).
Training / Support
·A full induction to Signpost will be provided
·Requirement to complete mandatory online training
·A menu of optional training will also be made available
·Ongoing support and regular 1:1/supervision sessions
·Reimbursement of travel expenses (if applicable).
·Opportunities to attend team meetings and One YMCA events, socials and conferences
Additional Information
·x 2 references required
·Valid insurance cover
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action.
We work across all communities — Black, white, Asian, Caribbean, and African — ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
The Role – HR Assistant
We are looking for a proactive HR Assistant to support the HR Manager in managing our growing volunteer network. You’ll help with onboarding, records, and HR processes that ensure volunteers feel supported.
Responsibilities:
- Support recruitment and onboarding of new volunteers.
- Maintain HR and volunteer records with accuracy.
- Assist with drafting role descriptions and volunteer agreements.
- Provide administrative support across HR and safeguarding processes.
What We’re Looking For:
- Experience in HR support, administration, or volunteer coordination.
- Strong organisational and communication skills.
- Knowledge of safeguarding and confidentiality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dedicated and experienced Qualified Counselling Supervisor to provide online supervision for our counsellors.
Responsibilities:
- Group Supervision:
- Facilitate fortnightly group supervision sessions for trainee counsellors.
- Create a safe, supportive, and reflective learning environment.
- Facilitate discussions around client work, ethical dilemmas, and professional development.
- Encourage self-awareness, critical thinking, and the integration of theory and practice.
- Provide constructive feedback and guidance to trainees.
- Monitor trainee progress and identify areas for development.
- Ethical and Professional Practice:
- Ensure supervision adheres to the ethical guidelines of the [Relevant Professional Body, e.g., BACP, UKCP].
- Maintain accurate and confidential records of supervision sessions.
- Stay up-to-date with current counselling theory, practice, and ethical guidelines.
- Recognise and manage potential conflicts of interest.
- Contribute to the development of the counselling service.
- Collaboration and Communication:
- Liaise with placement coordinators and other relevant staff as required.
- Provide timely feedback to trainees and placement coordinators.
- Maintain professional boundaries.
Person Specification:
Essential Criteria:
- Qualified and experienced counselling supervisor with a recognised supervision qualification.
- Membership of a relevant professional body (e.g., BACP, UKCP) and adherence to their ethical framework.
- Significant experience in providing counselling supervision, particularly in a group setting.
- Demonstrable knowledge of counselling theory, practice, and ethical guidelines.
- Excellent communication, interpersonal, and facilitation skills.
- Ability to create a safe and supportive learning environment.
- Commitment to ongoing professional development.
- Ability to maintain clear and accurate records.
What difference will you make?
Ongoing Professional Development:
- Your support will help our counsellors stay up-to-date with the best practices
Client Safety:
- You will help to protect clients, ensuring that counsellors are working ethically and effectively
Quality Assurance:
You will help us ensure that our counselling services are delivered to a high standard
Applicants will be required to complete our application form, with request for references.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch treasurer you will be key part of your local branch creating a range of
activities to help spread the word about SSAFA within your community. To
ensure that that our Armed Forces community know that SSAFA are here to
help and that we need the public’s support to continue offering our services.
What you will be doing
· Maintaining and reconciling local bank accounts and recording transactions and authorised payments.
· Providing and present reports to the branch committee and to SSAFA’s central office.
· Maintaining accurate records using our on-line finance management system.
· Preparing year end accounts and financial statements including arranging an independent review.
The skills you need
· Some experience of financial administration
· Great written and verbal communication skills
What's in it for you
· Support and friendship from your local SSAFA branch and the wider SSAFA community
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those
involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
If you would like to help us develop our digital fundraising and our online offer, would you like to join our fundraising and communications teams in creating and implementing a strategy? We would love to hear from anyone with experience of fundraising online or with enthusiasm and a desire to test things out and learn as you go along. Recently we raised over half a million pounds through our Crowdfunder. Now we are looking to create a sustainable medium term income stream online.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional in digital fundraising expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for reliable, tech-savvy people who’d like to use their digital or IT skills to help improve our online systems and website.
As a Web and IT Support Volunteer, you’ll help us keep our website up to date, support digital record-keeping and assist with maintaining efficient systems that help us work effectively. You’ll play an important role in helping us stay connected, accessible and organised across our programmes.
This role is ideal for someone with an interest in IT, websites or digital operations who wants to make a practical contribution to community-focused work.
What You’ll Be Doing
- Updating website pages with new events, news and programme information
- Supporting the layout and accessibility of website content
- Uploading photos, articles or updates to digital platforms
- Helping staff and volunteers use digital tools
- Assisting with digital forms, data collection and record management
- Providing basic troubleshooting support or referring technical issues to the appropriate person
- Helping test and improve the digital tools and systems used by the team
Skills and Qualities We’re Looking For
- Confidence using websites, IT systems and digital tools
- Good understanding of basic data management and online platforms
- Problem-solving and attention to detail
- Clear communication and teamwork skills
- Reliable and organised approach to tasks
- Awareness of data protection and confidentiality principles
What You’ll Gain
- Experience supporting the digital operations of a community charity
- Opportunities to develop IT, web management and problem-solving skills
- Insight into digital tools used in the voluntary sector
- The satisfaction of helping improve online access and efficiency
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Head of Business Development & Operations
Unlock YOUR Potential – Adult Social Mobility Charity
Location: Remote
Hours: Flexible
Type: Volunteer Leadership Role
Lead the Growth of a Charity That Transforms Lives
Unlock YOUR Potential is a bold new adult social mobility charity dedicated to helping people from deprived communities build the confidence, skills, and opportunities they need to change their lives. Through programmes in employability, personal development, wellbeing, and life skills, we support adults to overcome barriers, unlock their strengths, and step into brighter futures.
We are entering an exciting phase of growth — and we are looking for a strategic, compassionate leader to help shape our development, partnerships, and operational excellence.
If you are driven by purpose, motivated by impact, and ready to help build a charity that changes lives, this is your moment.
The Role: Volunteer Head of Business Development & Operations
This is a pivotal leadership role for someone who wants to make a tangible difference. You will help build the foundations of a national charity, guiding both our growth strategy and our day‑to‑day operational systems.
You will work closely with the Founder to develop partnerships, secure opportunities, strengthen internal processes, and ensure our programmes reach the people who need them most.
What You’ll Do
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Lead on business development strategy to grow our reach, partnerships, and funding opportunities.
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Identify and cultivate relationships with employers, training providers, community organisations, and supporters.
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Develop operational systems that ensure our programmes run smoothly, safely, and effectively.
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Support the creation of sustainable income streams, including grants, corporate partnerships, and social value opportunities.
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Build internal processes for volunteer management, programme delivery, and organisational governance.
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Work collaboratively with the Founder to shape the long‑term vision and infrastructure of the charity.
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Help position Unlock YOUR Potential as a trusted, empowering force for adult social mobility across the UK.
What You’ll Bring
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Experience in business development, operations, charity leadership, or organisational growth.
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A strategic mindset with the ability to turn ideas into practical systems.
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Strong relationship‑building skills and confidence engaging with partners.
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Passion for social mobility, equality, and empowering adults to transform their lives.
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A proactive, organised, and mission‑driven approach.
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The ability to lead with empathy, clarity, and purpose.
What You’ll Gain
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A senior leadership role shaping the future of a national charity.
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The chance to build systems, partnerships, and opportunities that change lives.
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A meaningful project for your professional portfolio and leadership development.
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Flexible volunteering that fits around your commitments.
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The fulfilment of knowing your work will help adults overcome disadvantage and unlock their potential.
Be Part of Something Transformational
If you’re ready to use your leadership, strategy, and operational expertise to help build a charity with real social impact, we would love to hear from you.
Apply today and help us unlock potential across the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Advice and Information & Signposting Volunteer
Weekly Hours: Minimum 4 hours per week
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 6 months
Responsible to: The Service Navigation Lead
Project overview:
The Information, Advice & Guidance (A&G) Service sits within our Mental Health Support Services (MHSS) team. It provides residents with accurate information, advice and signposting, helping people to find the right support, at the right time, while ensuring safe and consistent service delivery.
This is a non-crisis service. Volunteers are not expected to provide counselling, befriending, or personal opinions. Instead, volunteers help callers by listening empathically, providing factual information from approved sources, and signposting to the most appropriate services under the guidance and supervision of the Referral & Access Lead (RAL).
Mind in Kingston is a local charity supporting people with mental health issues and campaigning to raise awareness of mental health in Kingston and surrounding areas. We are affiliated with National Mind but operate independently across the Borough of Kingston upon Thames.
Volunteers play a vital role in ensuring the accessibility and effectiveness of this service. We welcome volunteers from all walks of life — whether or not you have lived experience of mental health issues. You will receive structured training, ongoing supervision, and be part of a supportive and inclusive team that values your time and contribution.
Main purpose of the role:
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To provide confidential, accurate, and consistent information and signposting to people contacting Mind in Kingston’s A&G service by phone, email, or web enquiry.
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To offer empathic listening and practical information within defined role boundaries.
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To help individuals access the right service or source of support, internally within Mind in Kingston or externally through local and national organisations.
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To ensure all enquiries are recorded accurately using the web-based enquiry form and handled in line with data protection and safeguarding policies.
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To escalate all risk or safeguarding concerns immediately to the Referral & Access Lead.
Tasks will include:
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Answering incoming telephone calls, emails, and online enquiries during allocated shifts.
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Providing information and signposting based on verified sources such as Mind in Kingston’s signposting directory and local service guides.
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Logging all enquiries accurately using the online enquiry form.
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Conducting call backs as directed by the Referral & Access Lead.
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Escalating any safeguarding, crisis, or risk concerns immediately following Mind in Kingston’s escalation protocols.
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Researching and maintaining up-to-date knowledge of local and national services.
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Participating in regular supervision, debriefs, and team meetings.
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Maintaining confidentiality, professionalism, and clear boundaries at all times.
Boundaries and Role Parameters
To ensure safe and high-quality service delivery, volunteers must:
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Not provide counselling, therapy, or befriending.
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Not give personal opinions or advice — all responses should be factual and guided by verified resources.
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Not manage crisis situations independently any indication of risk or crisis must be escalated to the Referral & Access Lead immediately.
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Work only within designated service hours and communication channels.
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Follow data protection and confidentiality policies at all times.
This ensures volunteers are supported and protected, and that all service users receive safe, accurate, and appropriate information.
What you will receive in return:
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Training in skills that will include mental health awareness and boundaries.
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Training in adult safeguarding and local procedures.
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Training for any other skills as identified by yourself and your supervisor.
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Regular check-in with your supervisor, reflective supervision, and managerial support.
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An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston.
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Reimbursement of reasonable expenses.
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Professional references upon completion.
What we expect from you:
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Commitment to a minimum of 6 months volunteering.
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Completion of all required training prior to taking calls or enquiries.
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Adherence to Mind in Kingston’s policies, including:
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Confidentiality and data protection
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Safeguarding
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Health and safety
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Equal opportunities
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A calm, empathetic, and non-judgemental approach to all service users.
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The ability to communicate clearly and sensitively with people who may be experiencing distress.
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Willingness to engage with supervision and feedback.
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Safe handling and return of any equipment issued.
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If volunteering from home, ensuring you have a confidential and private space from which to work.
Application Process:
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Two references (one from a professional contact) are required.
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An enhanced DBS check is necessary.
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An Interview
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Completion of mandatory Onboarding, Induction and training process
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee of Sandhurst Day Centre Association, with a focus on strategic oversight of facilities & building management
Do you want to support and improve the running of our services for older people, with an oversight of our building?
You could be a trustee for Sandhurst Day Centre Association, our charity that provides activities and social time for local older people, in our bespoke Centre.
Developed in the 1970s and first Registered in 1983, the charity is an unincorporated Association, with work in progress to become a Charitable Incorporated Organisation.
In 2024, the Centre turned over ~£300k, an increase from previous years, with a small surplus made. The Centre Manager, employees and volunteers are responsible for day-to-day running, while trustees offer strategic oversight of operations, planning for the future.
The role and what we are looking for in a new trustee
Trustees are the people who make the top-level decisions for our charity. Our Board includes people with experience in services for older people, and we’d expect all trustees to have empathy with our cause and our beneficiaries.
We are looking for a new trustee to add additional professional input to the running of the building and its facilities. The role will aid the Centre Manager by offering analyses of Health & Safety, building management and the physical environment. You will bring relevant knowledge, skills and experience in these and associated areas.
You don’t necessarily need prior experience of charity trusteeship, as full induction to our organisation will be provided, plus specialist support as a new trustee including access to external training.
If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll also need to be able to work collectively with other Board members. Support from our paid employees is always available, as they will be dealing with the day-to-day running of the organisation.
We are a charity not a business, but we apply business principles to governing our organisation. We are looking for people from a variety of backgrounds to join our charity. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups.
The focus of a trustee role is strategic, and trustees will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, contact and liaison with other trustees, volunteers and employees is expected.
We ask for about five hours per month, which includes all meetings, discussions, etc. You will need access to digital communications, as much of our charity’s business is run that way.
How to apply
A detailed Role Description and Skills Specification is attached to this advert, with more further information and application to Brian Wilson, SDCA trustee, via Apply Now, below.
Your CV (or similar) and Cover Letter will be read by our existing trustees, and an interview offered as soon as mutually convenient.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be the person who helps a young man rewrite his future?
At Trailblazers, we believe in second chances. Since 1998, we’ve been mentoring young men in prison to reduce re-offending and inspire new futures. Through a programme of 1:1 mentoring and practical support, we support men aged 18–35 during the last 6 months of their sentence and for up to 12 months after release.
In the West Midlands, our services are delivered near Wolverhampton HMPYOI Brinsford, and we’re looking for volunteer mentors who can commit half a day per week to help someone change their life.
What You’ll Do
- Be a positive and empathetic role model whilst supporting someone to fulfil their potential
- Meet regularly to build a supportive, consistent relationship with a mentee for a minimum of 12 months
- Help set goals and celebrate achievements
- Support reintegration into the community, education, and employment
- Attend and participate fully in mentor training and develop an understanding of the role, responsibilities and boundaries of a volunteer mentor
- Engage with ongoing support and supervision sessions to regularly review performance within mentoring relationships
- Perform your role in line with the aims of Trailblazers, following relevant policies and procedures and reporting safeguarding concerns immediately
- Keep mentoring session notes and communicate regularly with Trailblazers staff
Mentoring sessions last around 1 hour per week, with additional time needed for travel and liaison. We ask for a 12-month commitment to ensure consistency for the mentee.
Why It Matters
The national re-offending rate is up to 55%. For those with a Trailblazers mentor, it drops to just 7%. Your time could be the turning point in someone’s life.
Who We’re Looking For
We welcome all backgrounds and skill sets, especially those with experience in:
- The criminal justice system
- Underrepresented communities (including BAME groups)
All we ask if that you are:
- Empathetic, non-judgmental and committed to social change
- Professional but relatable with strong communication skills
- Able to advocate for your mentee and help them to overcome barriers
- Comfortable using basic IT and taking guidance from staff
- Willing to travel and undertake visits for mentoring sessions on a weekly or fortnightly basis
- Committed to supporting one young man for up to a year
Requirements
- Aged 21+
- British citizen (due to prison security checks)
- Live within 30 miles of the prison at which you want to volunteer
- Good level of fitness (prison visits may involve stairs and fast-paced movement)
- Not barred from working with vulnerable adults or children
- If you have lived experience of the criminal justice system, you must be off licence for at least 12 months and not in crisis
- You cannot volunteer at a prison where you were previously a resident
What We Offer
- Full training and ongoing support
- Out-of-pocket expenses covered
- A chance to make a real difference
Ready to be the change?
Visit our website for more information and to apply. We’d love to hear from you.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.

