Communications volunteer volunteer roles in sydenham, greater london

Spectra is a Community Interest Company (CIC), working to improve the choices, health, and well-being of structurally excluded communities across London, particularly in relation to their sexual health, emotional resilience, and well-being, and to combat isolation and minimise risk.

Under the steer of its Chief Executive and Board of Directors, Spectra’s outstanding staff team provides supportive, knowledgeable, and non-judgemental services, all of which are peer-led, meaning they are delivered by people with lived and learned experience. Spectra strives to proactively identify the needs of all its service users, supporting them appropriately and effectively.

We are now seeking suitably experienced and committed individuals to join our Board as Directors of the CIC.

Director with Fundraising Experience: You will provide strategic direction for the organisation around fundraising, including helping to shape and support our fundraising strategy around diversifying our funds and growing our individual giving. You will support Spectra’s delivery of statutory and grant-funded services, help us in advancing our vision, and provide constructive scrutiny and oversight of the Chief Executive and the work of Spectra’s staff.

Director with Communications, Marketing, and PR Experience: You will provide strategic direction for the organisation around communications, marketing, and PR. You will support our plans to increase our reach and brand, further our communications work and strategy, including social media marketing and campaigning, and enhance our PR opportunities. You will support Spectra’s delivery of statutory and grant-funded services, help us in advancing our vision, and provide constructive scrutiny and oversight of the Chief Executive and the work of Spectra’s staff.

Spectra is based in Vauxhall, South London. It is expected that you will attend five meetings (in the evening, currently online on a Monday evening) and two SMT/Board Away Days each year (currently in person). In addition, it is envisaged that you will contribute your expertise outside of Board meetings on occasion, e.g., to review service or planning reports, to input into a focus group, etc.

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Helping with event preparation

· Manning checkpoints

· Walking support

· First-aid support

· Marshals

· Support drivers

· Helping with community stalls

We are looking for people who are:

· Warm and non-judgemental

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Good team players, able to work with other staff/volunteers

· Reliable and able to commit to agreed requirements

We can offer you the following:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

About Yorkshire’s Brain Tumour Charity

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are:

Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.

We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.

The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.

Key Tasks and Objectives

• Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
• On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
• Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
• Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
• Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
• Support the content team in creating SEO-optimised articles and pages.
• Provide monthly reports on SEO performance and suggest improvements.
• Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

Key Skills or Qualifications

• Excellent understanding of SEO principles and search engine algorithms.
• Proven experience in conducting SEO audits, strategy development, and implementation.
• Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
• Previous experience in digital marketing, content strategy, or technical SEO.
• Ability to perform keyword research and competitor analysis.
• Familiarity with HTML, CSS, and content management systems (ideally Django framework).
• Strong analytical skills and attention to detail.
• Excellent written communication and reporting skills.
• Evidence of organisational skills, with good attention to detail.
• The ability to work independently, turning recommendations into action without needing constant oversight.
• A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
• Passion for creating inclusive and accessible digital spaces.
• Highly organised, self-motivated, and able to work independently.
• Enthusiastic about supporting a small charity.
• Willing to learn, adapt, and collaborate with a supportive team.

Desirable Experience

• Experience of Google Ads for nonprofits.
• Experience of using Django framework websites.
• Familiarity with accessibility best practices and inclusive web design.
• Experience working with or volunteering for nonprofit / charitable organisations.
• Demonstrable IT skills, particularly Google Drive and Microsoft.
• Good research and information management skills.
• An understanding of the charity sector and/or fundraising.

Key Benefits

• Volunteer as part of a forward-thinking, supportive team.
• Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
• At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
• Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
• Building your network and forming connections with like-minded people and organisations.
• Enhance your CV and gain skills that are transferable to a variety of career paths.
• Receive training and ongoing support from our team.
• Experience the personal satisfaction and fulfilment that comes from helping others.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Do you have a flair for communication and a desire to help us reach more people?

As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.

Key Responsibilities:

• Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
• Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
• Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
• Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
• Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
• Administrative Support: Help organise and maintain marketing materials and contact lists.

We're Looking For Someone Who Is:

• Creative and has a good eye for engaging content.
• Organised and attentive to detail.
• Familiar with social media platforms (e.g., Facebook, Instagram).
• Able to communicate clearly and concisely in writing.
• Proactive and able to take initiative with guidance.
• Reliable and able to commit to agreed-upon tasks.
• Passionate about the club's mission and helping us reach new audiences.
• Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!

Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.

Peace Brigades International (PBI) is an international NGO with over 40 years’ experience providing life-saving protection and support to hundreds of brave human rights defenders who face reprisals because of their activism for social justice. PBI’s trademark protective accompaniment teams in Colombia, Honduras, Guatemala, Mexico, Nicaragua, Indonesia, Kenya and Nepal are supported by PBI’s International Headquarters in Brussels, and offices elsewhere in the world, such as our UK section, which carries out high-level advocacy for improved governmental and other support for human rights defenders, as well as stronger regulation of transnational business behaviour.

About the role:

A 2.5 month volunteer placement where the selected candidate will not only play a vital role in upcoming projects but also harness their skills in advocacy, communications and administration/logistics. They will deepen their understanding and knowledge of the UK environment, gaining insights into UK politics, international human rights, legal frameworks, advocacy strategies, and communication tactics. 

By embracing this role, you become an integral part of our mission to influence positive change.

Responsibilities include:

(Note: These responsibilities are subject to adjustments and are not exhaustive).

• Support advocacy research and activities:

  • Conduct research on countries and cases that PBI works on.

  • Conduct research on policy advocacy related to HRD protection and business and human rights.

  • Participate in meetings with a range of external stakeholders.

• Support in the organisation and roll out of internal and external events.

  • Past events have included film screenings, talks with defenders, Parliamentary roundtables.

• Supporting field volunteer and alumni outreach and engagement.

• Producing communications outputs, such as articles on human rights issues, interviews with human rights defenders and social media posts.

• Supporting the organisation of human rights defender visits to the UK.

• Engage in network building and maintenance:

  • Cultivate relationships with lawyers, judges, NGOs, social movements, politicians, and funders.

• Support office administration, logistics and finance

  • Assist with filing, systems management and logistics.

  • Digital systems and IT support with technical troubleshooting.

Further Information:

Duration

2 1/2 months, starting October 13, 2025

Work Schedule

 Minimum of 15 hours a week / 2 days a week.

Location 

At least one day a week in our London office, ideally Mondays. Candidates can choose whether to work remotely on the other work days. 

Some work from other locations in London, for example around events, may be necessary and would be agreed mutually in advance.

Stipend Information

It is an unpaid volunteer placement. Though PBI UK provides a stipend for public transport costs incurred to travel to our office from within London, and for food on working days in the office. 

We can also cover any other reasonable costs incurred in carrying out the volunteer placement, so long as these are agreed in writing in advance.

Experience/ Skills

Essential

Fluent in English

Knowledge of human rights and environmental issues.

A love for working with people, and strong ability to work as part of a team and individually.

Strong interpersonal skills, including the ability to develop and maintain key relationships with a range of audiences.

Proficient in office IT skills (Excel, Word, Outlook & open-source equivalent), project management (e.g. Asana, Trello) and online collaboration software (Google Meet, Zoom, MS Teams, MURAL, slack or similar).

Skilled at managing multiple tasks at the same time - and able to prioritise effectively to meet deadlines

Proactive problem-solving and ability to use initiative to spot opportunities for improvement and act upon them

Highly Desirable

Intermediate/Advanced Spanish

Experience of working in an office environment

Experience with event organisation

Experience supporting advocacy initiatives / meetings and transmitting messages clearly and impactfully 

Online and digital communications skills

Experience working with diverse and decentralised teams

Experience liaising and coordinating with multiple stakeholders

An ability to record administrative information efficiently and meticulously

Values

Commitment to the principles and values of PBI 

Cultural and gender awareness and sensitivity

HOW TO APPLY:

Please send a copy of your CV and a cover letter, showing how you match the person specification, to the admin email address listed on our website vacancies page. 

Timelines for the hiring process are as follows:

• September 1, 2025 - deadline for applications 

• September 10 & 12 - interview dates

• October 13, 2025 - start date

Please note:

We expect a high volume of applications for this role and don’t have the resources to reply to everyone. We aim to give our shortlisted candidates the best experience possible; therefore we will only get in touch if you have been shortlisted for the role.

Please also note that we reserve the right to close this vacancy early.

Are you keen to make the workplace fun and engaging for our great people providing great care through the power of cycling?

• An expected time commitment of twice a month
• Volunteer role, expenses paid
• Location: West London

 Using your own bicycle to live by your own values and love of cycling and embed them into the role

 Confident in speaking with others and encourage others to model same behaviours

 Create, promote and maintain a Trustwide Bicycle User Group

 Organise a group of specific ride events with the support from the Travel and Transport Department, encourage people from under-represented groups to take part

 Promote events through advertisement and branding with the support of the Communications and Facilities team.  An expected time commitment of twice a month

 Adhere to the relevant policies and procedures of the Trust, including Infection control, Health and Safety, Safeguarding, Equality and Diversity, Data Protection and Confidentiality policies

 Opportunities to get involved in other areas of the Trust’s work, including our NHS careers

Join us and help lead change for anyone affected by ME.

Can you help us deliver our mission to improve the lives of all people affected by ME by becoming a new Trustee on our Board?

With the recent launch of the UK Government Delivery Plan for ME/CFS, and some critical research partnerships on the horizon, now is an exciting time to join us and play a pivotal role in our work to secure a better future for people with ME.

As a Trustee, you will have a vital role within Action for ME, establishing a clear and shared vision, setting policies and acting in the best interests of Action for ME and people with ME. We are particularly looking for people who bring: Scientific and/or research expertise; healthcare and/or information, support and advocacy experience; Policy experience at local or national level; Communications and/or marketing expertise.

If you have experience in any of these areas and share our ambition for a better future for people with ME, we want to hear from you.

Trustee - Role Description

Duties of a Trustee are as follows:

• To ensure that Action for ME complies with its Memorandum and Articles of Association,charity law, company law and any other relevant legislation or regulations
• To ensure that Action for ME pursues its charitable objects as defined in its Memorandum of Association
• To ensure Action for ME applies its resources exclusively in pursuance of its objectives
• To contribute actively to the Board of Trustees role in establishing a clear and sharedvision for Action for ME, giving firm strategic direction, setting overall policy, defining goals, setting targets and evaluating performance against the agreed targets
• To act in the interests of Action for ME and for people with ME in general
• To safeguard the good name and values of Action for METo ensure the effective and efficient administration of Action for ME
• To ensure the financial stability of Action for ME
• To protect and manage the property of Action for ME and to ensure the proper investment of charity funds
• To appoint the Chief Executive and to monitor his or her performance and determine his or her remuneration.
• In addition to the above statutory duties of all Trustees, each Trustee should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions
• To represent Action for ME as appropriate.

Time Commitment:
The time commitment expected of a Trustee is approximately six days per annum, including an AGM, preparing for and attending Board meetings, and involvement in at least one of the sub-committees: Audit, Finance & Fundraising; Public Affairs & Communications; Research; Healthcare Services; or Remunerations & Nominations.

We hold an away day once every two years. Additional time may be required dependent on circumstances/needs. You will receive a full induction and support upon appointment.

We do ask that Trustees make a commitment to at least one, three-year term of office.

Trustee - Person Specification

All Trustees must demonstrate:

• A commitment to the organisation, its cause and demonstrate an understanding of MEand its impact
• A willingness to devote the necessary time and effort Strategic vision Good, independent judgment
• An ability to think creatively
• A willingness to speak their mind
• An understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship
• An ability to work effectively as a member of a team
• A willingness to participate in at least one sub-committee, as appropriate
• A commitment to working within Action for ME’s values and principles of working,including Nolan’s ‘Seven Principles of Public Life’:

             a. Selflessness
             b. Integrity
             c. Objectivity
             d. Accountability
             e. Openness
             f. Honesty
             g. Leadership.

• Be willing to sign relevant statutory and other forms (eg for opening bank accounts).

Specific requirements:

While we are open to applications from people who meet the person specification, we regularly review the skills and backgrounds of our Board members and are specifically looking for people who bring:

• Scientific and/or research expertise
• Policy experience at local or national level
• Communications and/or marketing expertise.

How to Apply

If you are interested in becoming a Trustee, please submit:

• Your CV, including all employment/voluntary roles since you left full-time education ensuring any gaps or time out is accounted for and
• A completed ‘Equal opportunities monitoring and information form’ (provided separately)
• A covering letter outlining why you would like to become a Trustee and how you meet the person specification outlined above, including how you meet the specific requirements we are currently looking for.

Please also indicate any reasonable adjustments that you may require to enableus to provide a good recruitment process with you.

You will be informed of the outcome of your application and any potential interviewdates with the Chair, the Chief Executive and another Trustee. We will be invitingpeople for interviews as applications come in and will close recruitment when we fillthe current vacancies.

Equity of access

We strive to ensure equity which includes being as accessible as possible to attract Board members with a diverse range of experience and insight. If you don’t meet the person specification fully, please do consider contacting us for a discussion as youmay be our ideal candidate!

We will consider all requests for reasonable adjustments within the parameters ofensuring Trustees are able to enact their legal responsibilities and accountabilities.

This role is key to building Aspire’s visibility in the local community and connecting with individuals who may be in need of support but unaware of available services. Outreach volunteers help create a warm, informed bridge between Aspire and the public.

About UK Reads

UK Reads is the UK-based charity of the global non-profit World Literacy Foundation, which works to eradicate illiteracy and promote equitable access to education worldwide. In the UK, we focus on closing the literacy gap for children from underserved communities, ensuring that every child has access to the literacy support they need to thrive academically and personally.

We deliver high-impact literacy programmes, distribute free books, and partner with schools, libraries, and community organisations to foster a lifelong love of reading. 

About the Pen Pal Project

The Pen Pal Project empowers children aged 7–16 to become confident communicators by engaging them in creative, meaningful letter writing. UK pupils are matched with peers in Nigeria and other Sub-Saharan African countries to exchange letters over six structured sessions throughout the academic year.

The project supports pupils in:

• Developing core literacy skills (reading, writing, sentence structure, vocabulary)

• Strengthening confidence, empathy, and communication through storytelling

• Learning about different cultures, family structures, traditions, and daily life in another part of the world

• Practising both written and spoken English in an encouraging, low-pressure environment

Each school cohort follows a themed session plan exploring topics such as identity, youth culture, food, heritage, health, and hobbies.

Sessions are delivered by trained volunteers, with support from teachers and UK Reads staff.

Role Overview

As a Writing Session Coordinator, you’ll play a key role in supporting literacy, creativity, and inclusion in schools. You’ll work directly with students to help them explore personal expression, read incoming pen pal letters, and craft thoughtful responses.

This role is ideal for someone passionate about education, communication, cultural exchange, and making a difference at a grassroots level.

Responsibilities

• Facilitate six themed writing sessions at a primary or secondary school in London (sessions take place during school hours)

• Create an inclusive and welcoming atmosphere where all students feel safe to write and express themselves

• Support pupils with varied literacy levels, including those with special educational needs (SEND), English as an additional language (EAL), or lower confidence in reading/writing

• Guide pupils in reading and responding to letters received from international pen pals

• Encourage vocabulary development, sentence structure, and narrative skills using the provided facilitator resources

• Use creativity and cultural awareness to promote engagement and curiosity

• Complete light administrative tasks (~1 hour per session), including:

  • Reviewing students’ letters for safeguarding

  • Submitting short post-session reflections or feedback forms

• Attend a short online training session and stay in communication with the UK Reads team

Time Commitment

• Approx. 6-8 hours/month over the academic year

• Each session includes:

  • ~1 hour in-school delivery time

  • ~1 hour admin/reflection time

• Plus training, planning, and communication time as needed

• Sessions are typically spaced two per academic term (six total)

Volunteers are matched with one school and are expected to complete the full six-session cycle to ensure continuity and build rapport with pupils.

Who We're Looking For

We welcome volunteers from a wide range of backgrounds. You don’t need formal teaching experience — just commitment, empathy, and a passion for helping young people thrive.

Essential:

• Strong spoken and written English

• Comfortable working with children and young people in a school setting

• Reliable, organised, and able to follow session plans

• Open-minded, culturally sensitive, and adaptable to different learning styles

• Able to commit to a minimum of 6 sessions over the academic year (during school hours)

• Based in London or able to travel to schools across the city

• Willing to complete a DBS check and safeguarding training

Desirable (but not required):

• Experience in education, youth work, creative writing, literacy support, or mentoring

What You’ll Gain

• A highly rewarding volunteer experience with visible impact on young learners

• Full training and a ready-to-use facilitation guide

• Support from a dedicated project coordinator throughout your placement

• Reimbursement of reasonable travel costs

• A reference upon successful completion

• The opportunity to be part of a meaningful international exchange project

• Connection to a network of volunteers and educators working toward literacy equity

Safeguarding & Inclusion

We are committed to child protection, safeguarding, and inclusive learning environments. All letters are reviewed by facilitators before being exchanged. Volunteers must complete a DBS check and basic safeguarding training before beginning their placement.

We value lived experience and encourage applications from those who reflect the communities we serve, including volunteers from Black, African, Caribbean, and diaspora backgrounds.

We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area

You will have the platform to take control and create your own success story.

Essential to the role

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Has working knowledge of word, Outlook

Desirable

ü  Educated to GCSE level with English and Maths

Role and Responsibilities

· Have experience of fundraising would be ideal.

· Must have strong verbal and written communications skills.

· You will be measured against agreed key performance indicators.

· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.

· Strong time management skills and manage own administration with a keen eye for attention to detail.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

Partnership & Purpose Lead

Role Type: Volunteer
Time Commitment: Flexible – approx. 2–3 hrs/month
Location: Remote or hybrid

About the role:
In this role, you’ll help grow Mindful Strides by reaching out to local businesses, wellness spaces, community groups, or organisations we can collaborate with. Your work helps expand our impact and build sustainable connections that align with our values.

You might enjoy this role if you:

• Enjoy networking, outreach, and relationship-building

• Feel confident writing or speaking to new people

• Are passionate about social impact and wellbeing

• Want to help Mindful Strides grow with intention

Lifelites is looking for a new trustee to join our Board at a pivotal and exciting time of growth and change. This is a unique opportunity to help shape the future of a small but ambitious charity, making a real difference to the lives of children with life-limiting conditions.

About the role

As a trustee, you will play a vital part in overseeing our work, supporting our strategic direction, and helping us deliver on our Mission. We are particularly keen to hear from people with experience in:

• Marketing
• Communications
• Fundraising or sales

These skills could come from your professional background or from voluntary work. Direct experience in the charity sector is not essential – we’re looking for people whose skills are transferrable and whose values align with ours.

Above all, we’re seeking someone who shares our passion for improving the lives of children and families, and can bring their expertise to help us deliver our Mission.

Why join us?

Lifelites believes that every child with a life-limiting condition should be able to enjoy a childhood filled with joy, connection, and special moments with their families.

Using assistive and sensory technology, we empower children in palliative care settings to play, learn, communicate, and connect with their families. We currently reach around 13,500 children across Britain and Ireland – and we want to do even more.

We have launched a bold seven-year strategy to reach many more of the 99,000 children and young people living with life-limiting and life-threatening conditions in the UK.

As a trustee, you’ll help us achieve that goal by guiding our growth, increasing awareness, and improving our sustainability.

What’s involved?

• The Board meets in person at least four times a year, plus an annual away day.
• Trustees are also expected to join one of our committees and may occasionally support specific projects.
• Most additional meetings take place online.
• This is a voluntary role, but reasonable expenses are covered.

Our commitment to diversity, equity and inclusion

Diversity. Equity. Inclusion. These words are engrained in our services and our culture. As an organisation that seeks to empower children and young people with life-limiting conditions and complex disabilities, we are similarly committed to these values in the way we recruit and develop our people, build our teams, work in partnership and cultivate success. We actively welcome, nurture and celebrate the different abilities, sexual orientation, ethnicity, faith, and gender of candidates, existing staff, stakeholders and volunteers.

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.