Community base jobs in charing cross, greater london
Reporting to the Finance Manager, the Finance Assistant will assist all aspects of the finance function. This role will include purchase ledger, processing expenses, processing credit card transactions, managing purchase orders, cash book entries and general administration duties. In addition to this, you will support the Finance Team, maintaining an efficient and accurate finance function within The Children’s Trust.
This role is not open to sponsorship.
Duties and Responsibilities
- Expenses processing and payments
- Credit card processing and reconciliation
- Assisting with the Purchase Ledger Function (Holiday cover only)
- Reconciling supplier statements
- Assist Fundraising Finance Lead with Fundraising daily banking and processing (Two days per week and holiday cover)
- Raising Fundraising invoices
- Monitoring the accounts inbox and supporting suppliers with any queries (Holiday cover only)
- Responding to queries and requests from other staff members within the organisation
- Cash book postings onto finance system
- Month-end journals
- Manage the paper filing
- Answering the telephone
- General bookkeeping and administrative duties
- Manage and monitor capex spend (monthly)
- Manage and maintain PO accrual and Invoice approvals
- Petty cash
- Assist in preparing year end accounts and with help, deal with auditor queries
- Help cover other areas of the finance team especially during busy periods
- Restrictions will apply on annual leave over year end and audit periods annually
Management of self and others
- Develop and maintain strong relationships with key internal stakeholders including all budget holders.
Education
- AAT part-qualified
Experience
- Experience in an office role ideally within accounts
- Microsoft Office skills
- Experience of working within a non-profit setting
Skills & Knowledge
- Well organised, prioritising and working within key deadlines in a fast-paced environment.
- Ability to work thoroughly, methodically with an excellent attention to detail.
- Work collaboratively with other members of the team as well as key stakeholders across the group.
- Have the natural ability and enjoy building and maintaining strong working relationships.
- Excel within a team environment as well being able to work autonomously when required.
- Proactive in looking for ways to improve processes and have the initiative to put them forward and where possible into practice.
- Intermediate Excel skills
- Competent writing and reporting skills
- Previous experience of accounting software packages
- Actively seek ways to enhance knowledge and improve performance.
- An understanding of the voluntary sector
Personal Qualities
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Westway Trust is seeking a highly motivated Caretaker who will be passionate about developing and maintaining high standards of security and presentation of buildings across the 23 acres of estate, to ensure continuity of the use of the buildings and grounds for tenants and community use. This role will be critical to ensuring management of a vibrant, diverse and thriving estate.
You will be an enthusiastic individual with a good level of customer service who will have the ability to deal confidently with tenants and the general public.
Key responsibilities of the role include but not limited to:
- Responsible for light maintenance and housekeeping duties across the Trust’s buildings and estate.
- Perform simple repairs and maintenance tasks as required.
- Conduct security checks of the Trust’s properties across the estate, involving opening buildings and locking all doors and windows when not in operation.
- Inspecting buildings, including heating, cooling, lighting and alarm systems to make sure they are in good working order.
- For the general upkeep of buildings, sourcing, booking and supervising contractors for minor repairs working with the Facilities Team.
- Work with the Grounds & Gardens team to ensure Westway Trust’s land remains clean and tidy at all times (fly-tipping/bins/parking).
- Liaising with colleagues to assist in the unit base parking operations.
- Monitoring of bin collections and cleaning and re-arranging as required.
- Preparing rooms for meetings and events, including the moving of equipment such as tables and chairs.
- Liaising with Events Team to deliver support to events.
Knowledge and Experience:
- Educated to GCSE standard or equivalent.
- Three years of working with a property team or as a caretaker or in a similar role.
- Electrical and plumbing experience and / or qualification is desirable but not essential.
- Painting/decorating experience is desirable but not essential
- Good understanding of technical information, building construction and design.
- Practical ability to use and maintain tools.
- Experience of working in public open spaces.
- Good people management relationships.
- Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
- Proficient at managing databases and programmes.
- Experience of handling anti-social behavior matters.
- A keen eye for detail and presentation in all aspects of work.
- Good knowledge of the local area would be particularly helpful.
Personal Skills:
- Confident communicator.
- Good people skills and conflict resolution skills.
- Effective problem-solver.
- Proactive approach
- Reliable and flexible.
- Ability to work on own initiative with minimum supervision.
- Ability to work independently and as part of a team in culturally diverse environment.
- Experience of adhering to health and safety regulations at all times.
- Demonstrable understanding and commitment to equal opportunities and diversity.
Desirable:
- Driving license
Benefits of working for Westway Trust:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 21 September 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Are you a detail-driven finance professional with the skill for keeping things running smoothly behind the scenes? We’re looking for a Finance Manager to join our dynamic team and play a key role in ensuring the integrity and efficiency of our financial operations.
Reporting to the Head of Financial Operations, you’ll be at the heart of our finance department—overseeing everything from general ledger accuracy and treasury management to accounts payable/receivable and VAT returns. You’ll help maintain high standards of professional competence, support internal and external audits, and lead on monthly controls and reconciliations.
This role is not open to sponsorship.
Duties & Responsibilities
- Oversight of the integrity and accuracy of the general ledger
- Responsibility for the monthly control oversight, including internal controls, prompt reconciliations of control accounts, separation of duties, and compliance with proscribed systems of authorisation. This includes the management of existing finance processes and associated process maps and policies.
- Assist in the preparation of annual accounts, in compliance with the SORP and relevant GAAP. Liaison with external and internal auditors
- Lead in preparation of the daily cash flow forecast, and preparation of monthly reconciliations between forecast and actual
- Oversee the Purchase Ledger Manager including oversight of the purchase ledger function, ensuring the ledger is kept clean and at an acceptable level, and maintaining the sub ledgers within purchase ledger
- Oversight of the sales ledger function working with the Billings & Contracts Officer.
- Oversee the Fundraising Finance Lead role, ensuring accuracy of reconciliations between Fundraising and Finance
- Oversight of the Fixed Asset Register, ensuring its accuracy
- Submission of the quarterly VAT returns
- Management of the Charity’s Bank Accounts and Corporate Cards
- A leading role in ongoing development to the Finance systems to drive efficiencies
- Cover for the Head of Financial Operations when necessary
- Ad hoc projects as required by the Head of Financial Operations
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate daily briefings with team to ensure continuity and safety
• Understanding of safety planning and de-escalation
• Monitoring and management of team training, absence and wellbeing
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Conduct monthly supervisions and annual appraisals of supervisees
• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients
• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Maintain and ensure team compliance of accurate records, detailing interventions
• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations and Facilities Manager
£45,000 – £50,000 per annum
Full-time | Permanent | Onsite – Tooting Broadway, London
Are you a proactive and values-driven operations leader, passionate about creating inclusive, high-performing spaces that empower communities?
A leading charity focused on youth empowerment is seeking an Operations and Facilities Manager to join their team. This full-time, permanent role is based onsite at a vibrant community hub in Tooting Broadway and offers a salary of £45,000–£50,000 per annum, dependent on experience.
About the Organisation
This charity supports young people aged 16–30 from low-income and underrepresented backgrounds across London. Through enterprise training, one-to-one coaching, and real-world experiences, they help young people build the skills and confidence needed to shape independent, enterprising futures.
About the Role
Reporting to the CEO, the Operations and Facilities Manager will lead on all aspects of operational delivery, facilities management, and strategic improvement. As a member of the senior leadership team, you will oversee service delivery, compliance, innovation, tenant and contractor relationships, and contribute to the organisation’s long-term sustainability and growth.
This is a hands-on leadership opportunity for someone who thrives in fast-paced environments, brings a mindset of continuous improvement, and is driven to lead with purpose.
Key Responsibilities
- Oversee day-to-day operations of a busy multi-tenant business centre, including compliance, space planning, security, and contractor management
- Lead and develop the operations team, embedding KPIs and a high-performance culture
- Act as the designated Health & Safety Officer, ensuring legal compliance and robust risk management
- Drive innovation and digitisation across operations to improve quality and efficiency
- Collaborate with other departments to ensure tenant satisfaction, cost-effectiveness, and service quality
- Contribute strategically as part of the Executive Leadership Team, helping shape future direction and operational resilience
About You
You are a confident, proactive leader with experience in operations and facilities management, ideally within a multi-tenant, community, or charity setting. You’re skilled in managing teams, budgets, and compliance, and bring a practical, hands-on approach to problem-solving and service delivery.
Essential Experience
- Extensive experience in people and operations management
- Project and budget management expertise
- Strong knowledge of H&S and facilities compliance
- Excellent communication and stakeholder engagement skills
- Confidence using tech tools and systems to streamline operations
Desirable
- Experience in a charity, community hub, or similar environment
- Qualifications in Facilities or Operations Management
- Familiarity with sustainability practices and tech-led operational tools
We are considering applications on a rolling basis – early applications are strongly encouraged.
How to apply:
Please submit your CV in Word format. (A cover letter is not required at this stage.)
Shortlisted candidates will be contacted and invited to submit a supporting statement.
We are committed to building inclusive and diverse teams. Applications from all backgrounds and communities are warmly welcomed, and we will support you throughout the recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We have an ambition to support 15,000 young people across the UK annually with our mentoring programmes by 2028. To achieve this goal, we need to build new partnerships, secure funds through grants and foundations and grow our external profile. We are looking for someone with demonstrable experience of supporting income generating activity in the charity sector to help us meet these ambitions. This will be a broad and fast paced role, and we are looking for someone who enjoys researching and establishing productive relationships with a variety of businesses, charities, foundations.
Responsible for
This role will give you the opportunity to work across all our income generating activity and will suit someone who enjoys breadth and depth in their day to day:
Grants:
-
Identifying and researching trusts, foundations, and grant opportunities to add to the pipeline
-
Liaising with the Programmes team and others on the content of an application
-
Writing and submitting high-quality applications
-
Tracking and updating all submissions on our CRM (Salesforce)
Business development:
-
Generating prospect leads through desk-based research and identifying sectors and organisations to target
-
Contacting prospects and leading initial conversations
-
Responding to incoming requests from organisations
-
Represent Brightside at networking events
-
Writing bespoke and compelling proposals
-
Tracking and updating all relationships on our CRM (Salesforce)
Communications and marketing:
-
Working with the team to identify marketing campaigns and collateral to attract new leads
-
Supporting the creation of new content for the website, campaigns, and marketing
-
Maintaining and managing the website
-
Collating statistics on social media and website engagement
-
Supporting the delivery of campaigns to increase individual giving
Reporting:
-
Providing regular, accurate reports on progress related to income generating activity, including the pipeline, applications or prospects, and secured income
-
Monitoring progress of grants and business development
-
Inputting to the quarterly work plan and priorities
Team working
-
You will be line managed by the Income Generation Lead
-
You will work closely with Partnership Lead and other members of the Programmes team where relevant
-
You will work regularly with external freelancers responsible for marketing and social media
Essential criteria : To be successful in this role, you should:
-
Have at least 12 months relevant business development or fundraising work experience
-
Have demonstrable experience of email outreach and/or funding applications
-
Thrive in a target driven team and meet ambitious targets
-
Be confident and self-motivated with high standards of quality
-
Be able to build strong relationships and collaborate well with others
-
Enjoy meeting people in networking settings
-
Have excellent attention to detail
-
Have ability to use initiative when researching prospects
-
Have excellent organisation and prioritisation skills
-
Be able to work to tight deadlines and stay focused in the face of changing priorities
-
Be strongly aligned with our mission
-
Embrace Brightside’s values and contribute to a positive staff culture
Desirable criteria - We are especially interested in candidates who:
-
Understand the challenges and barriers facing young people from under-served communities
-
Understand and have a passion for the power of mentoring
-
A confident and experienced networker
-
Experience in developing marketing materials
-
Have experience using Salesforce or other CRM software
-
Experience in individual giving campaigns
-
Experience of managing website using Word Press
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Experience of using SEO analytics
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Have experience of using project management software such as Monday for tracking deliverables
A DBS check at the enhanced level will be required for successful applicants
Your development
You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression.
We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.
Salary and benefits
Salary: £27,750 - £32,230
Contract: Permanent
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
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Submit an answer, around 150 words, via CharityJob to the following question: “Can you give an example of your involvement with a grant/funding bid or new partnership, what was your role and the outcome?”
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Submit a one-page cover letter, outlining how you meet the role’s essential criteria
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Submit your CV
Submit your CV, cover letter an answer the screen question
Applications must be submitted by midnight on Tuesday 2 September
Applications without a cover letter will not be considered
Our mission is to help young people make confident and informed decisions about their future


Job Title: Communications and Campaigns Manager
Reporting to – Chief Executive
This is a permanent full-time role, home based with regular UK wide travel
Salary - £29,000 - £32,000 dependant on experience
Closing Date – midnight 5th September 2025
The Role
This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum. We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. The successful applicant will develop and deliver national campaigns, ensure our messages reach the right audiences and manage activity across multiple platforms. The vision and creativity to tell powerful stories about flooding and its devastating impact on individuals, communities and economies is essential, as is the ability to manage internal and external stakeholders with tact, sensitivity and authority.
Responsibilities
Strategic Communications & Storytelling
· Translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.
· Contributing creative ideas to increase awareness of an organisation’s work and impact.
· Tailoring messaging to diverse audiences including policymakers, partners, media, and communities.
Campaigns & Public Engagement
· Developing and delivering successful multi-channel communications campaigns Evaluating campaign and communications effectiveness and reach
· Organising, planning and supporting online and in person events.
Content Creation & Digital Media
· Creating engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.
· Supporting the development of the NFF’s website
· Driving integrated campaign work aligning digital, press, and stakeholder communications.
· Identifying and exploiting external opportunities to promote the NFF and its important work.
· Creating a bank of case studies to highlight the issues flooded people face.
Media & External Relations
· Cultivating productive relationships with the media and creating compelling media materials including press releases and case studies
· Building strong relationships with community flood groups to support them to share their stories in the media.
· Monitoring media coverage and leveraging media opportunities aligned with NFF’s mission.
Internal Communications & Capacity Building
· Production of our internal communications and supporting staff with templates, messaging guidance, and digital tools.
· Production and distribution of our internal newsletter, gathering updates and impact stories from teams and regional staff.
· Supporting staff and volunteers with communications training and briefings to build confidence and skills.
Knowledge Management & Brand Consistency
· Keeping internal communication and campaign assets up to date.
· Using insights from staff and communities to improve communication tools and templates.
· Working to ensure consistent branding and accessibility across all channels.
Skills & Knowledge
- Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.
- Strategy: A track record of developing and delivering highly effective communications strategy and leading proactive and reactive engagement across a range of issues
- Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences.
- Stakeholder Management: Strong influencing skills and a track record of building strong and productive working relationships with a diverse range of stakeholders.
- Empathy: Strong ability to empathise with individuals and communities impacted by flooding.
- Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.
- Collaboration: A collaborative team player with a solution-focused approach.
- Experience: Relevant degree and a minimum of five years’ experience in the field.
How This Role Contributes to Our Strategy
· Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.
· Partnerships: Developing strong relationships with partner organisations.
· Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Up to £40,000 per annum (dependent on experience)
Location: Remote
Contract: Permanent, Full Time
Responsible to: Chief Executive Officer (CEO)
Responsible for: Overseeing and managing the Fundraising Department (including the recruitment and organisation of volunteers)
Purpose of the Role: To develop and implement effective fundraising strategies that secure vital resources for IAC UK’s charitable initiatives.
About Us
IAC is a rapidly growing charity that empowers communities worldwide through compassionate support, advocacy, and practical assistance. With a core focus on helping orphans and widows in affected regions, we address urgent needs and help build sustainable futures. Thanks to our established presence in the UK, US, and Türkiye, we deliver impactful aid wherever it’s needed most.
Key Responsibilities
- Fundraising Strategy & Planning
- Develop, implement, and refine a multi-year fundraising strategy aligned with IAC UK’s mission and objectives.
- Identify and explore new income streams to expand funding sources and diversify revenue.
- Donor Relationship Management
- Cultivate existing donor relationships and establish new donor networks to increase long-term engagement and support.
- Create compelling cases for support, proposals, and campaigns that reflect IAC UK’s values and impact.
- Volunteer Recruitment & Coordination
- Oversee the recruitment, training, and retention of volunteers to support all fundraising activities.
- Develop volunteer engagement initiatives, ensuring volunteers are well-supported and recognized for their contributions.
- Event & Campaign Management
- Plan and execute a variety of fundraising events, online campaigns, and community initiatives, ensuring they are delivered on time and within budget.
- Manage event logistics, supplier negotiations, and campaign communications to maximize awareness and financial return.
- Budget & Financial Oversight
- Prepare and manage the fundraising budget, monitoring income targets and expenditure.
- Compile regular progress reports for senior leadership and trustees, highlighting achievements, challenges, and recommendations.
- Compliance & Governance
- Ensure that all fundraising activities comply with UK regulations, GDPR requirements, and the Code of Fundraising Practice.
- Maintain accurate records and documentation to enable transparent reporting and auditing.
- Team Leadership & Collaboration
- Lead, mentor, and motivate a small fundraising team, setting clear objectives and managing performance.
- Collaborate with other departments (Marketing, Events, Finance) to integrate fundraising efforts into the wider organisational strategy.
Qualifications & Requirements
- Demonstrable experience (3+ years) in a fundraising or development role within the charity or not-for-profit sector.
- Proven success in securing grants, major gifts, or corporate sponsorships, with a track record of meeting or exceeding income targets.
- Exceptional communication and interpersonal skills, with the ability to cultivate relationships with a diverse range of stakeholders.
- Excellent project management and organisational skills, able to manage multiple campaigns and deadlines effectively.
- Highly motivated and proactive, with a genuine passion for social impact and community development.
- Collaborative and supportive leadership style, fostering a positive, inclusive team culture.
- Adaptable, innovative problem-solver with a drive for continuous improvement.
Compensation & Benefits
- Competitive Salary: £35,000 – £40,000 per annum (dependent on experience).
- Performance Bonus: Competitive bonus structure tied to fundraising milestones.
- Remote Working: Flexible, home-based role.
- Generous Holiday Allowance: 28 days of annual leave (including bank holidays).
- Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages new ideas and innovation.
Note: Travel for in-person meetings may be required.
How to Apply
Please submit your CV and a cover letter (optional) detailing your relevant experience, achievements, and motivation for joining IAC UK.
IAC UK is an equal opportunities employer and encourages applications from candidates of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
You will co-ordinate, organise and facilitate the successful and safe provision of group services delivered in community venues across the borough: Singing for the Brain, Dementia Cafés and a Peer Support Group.
Our service delivery is both virtual and face to face, with a strong emphasis on community outreach and engagement. We particularly welcome applications from people who are representative of the communities we serve in Hounslow.
This is a home-based role, with frequent travel within the borough. Expenses are paid for travel.
Interviews will take place the week commencing 8th September.
About you
This is a rewarding front-line role that makes a real difference to the lives of people living with dementia. You will be working across a large and diverse community and will have the ability to communicate well with a wide variety of people and adapt to different settings.
- We are looking for someone with strong organisational and people skills who will help us to expand our reach and hold relationships with internal and external stakeholders.
- You will need to demonstrate an understanding of dementia and the impact that it has on people’s lives. You will have the confidence to work independently, facilitating groups of people in community settings and managing volunteers.
- Experience of supporting similar groups, leading and co-ordinating person-centred engagement and activities, is highly desirable. The ability to travel independently within the borough is essential.
What you’ll focus on:
- Delivering regular activity and support groups at community venues
- Recruiting and supporting group volunteers
- Maintaining accurate records and capturing service user feedback
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Overall purpose of the role
To lead the development of a regular giving and legacy programme at the AHF, and to support the Director of Programmes/Deputy CEO in development and management of a major gifts programme during the AHF’s 50th Anniversary campaign, with possibility for continued role thereafter. The post holder will be responsible for developing systems to monitor and increase the number of regular and legacy donors to the AHF, including stewardship opportunities, and will assist in prospect research, qualifying, cultivating, and stewarding major donors.
2 Specific Duties and Responsibilities
- Work closely with the Director of Programmes/Deputy CEO on development and delivery of the anniversary programme of activities, with particular focus on research to identify potential invitees to and engaging attendees at and after campaign launch and closure events, exhibition launches in Belfast, Glasgow, Cardiff, and London, and an industry-facing conference in London.
- Develop and manage a legacy programme for the AHF including stewardship activities; develop and manage a personal portfolio of legacy donors, including making asks of existing regular supporters to consider legacies and development and drafting of legacy proposals and contracts.
- Develop and manage a programme of higher-level regular giving (over £500 per annum), including stewardship activities and making asks of regular supporters to increase their giving.
- Support the Director of Programmes/Deputy CEO, and CEO, with identification and management of a growing portfolio of major gift prospects, including supporting major gifts asks and helping Director of Programmes/Deputy CEO and CEO with ongoing cultivation and stewardship of major donors.
- Lead on managing the AHF’s donor database, Beacon, ensuring the data is up to date with giving from Charities Aid Foundation and other external gifts, that fundraising activity is appropriately recorded on the database, and that our records are fully compliant with data protection legislation.
- Work closely with the Communications Office and consultants supporting the AHF’s 50th Anniversary campaign, with an eye on developing and maximising opportunities to introduce the AHF to new potential supporters and to bolster our key messaging with those already known to us. As part of this work, sit as Secretary of the AHF Communications and Anniversary subcommittee of our Board.
- Develop and maintain a reporting structure to keep AHF SMT and Board up to date with fundraising activity and opportunities.
- Responsible for maintaining the AHF’s log relating to Donor Due Diligence and assisting the Director of Programmes & Deputy CEO with maintaining appropriate policies related to fundraising, including those associated with donor due diligence.
- Contribute to the development and delivery of new ways of working at the AHF that will see our organisation build and maintain greater philanthropic fundraising success, including bringing examples of best practice from other charities. Assist with other tasks and activities as required, particularly those activities and processes that support the wider engagement of potential supporters with the AHF’s work.
3 Person specification
Essential
- At least five years of experience in fundraising at a charity or educational institution, including at least three years of front-line engagement with supporters;
- Knowledgeable about the processes and legislation surrounding UK fundraising, including data protection and
- A pro-active leader, with demonstrably excellent interpersonal, influencing and negotiating skills;
- Excellent organisational skills, with the ability to multi-task, and both verbal and written communication skills;
- Enthusiastic, self-motivated and target-orientated; able to work effectively on own initiative, set appropriate priorities, delegate where appropriate and meet deadlines;
- A confident and engaging presenter and speaker;
- Demonstrable ability in problem solving in response to challenges posed;
- Excellent stakeholder management skills and a track record of collaborative work with external partners;
- Demonstrable interest in and commitment to the AHF’s mission – to help deliver a sustainable future for historic buildings throughout the UK through community enterprise;
- Strong numeric and financial skills; and
- A commitment to achieving beneficial social outcomes through heritage.
Desirable
- Experience working in a heritage-related charity.
- Experience building or managing legacy programmes.
The client requests no contact from agencies or media sales.
Job Title Director of Marketing and Communications
Reporting to Chief Executive
Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required
Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.
Job Purpose
This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.
The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.
You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.
Finally, you will provide strategic oversight and development for:
· Member communication strategy including BID renewal communications
· Consumer communications and campaigns strategy
· Social, wellbeing, member event and training programmes
· All communications channels including newsletter, websites, social media
Key Duties and Responsibilities
Senior Leadership
· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.
· Have a key role working closely with the Board and relevant sub-groups.
· To represent the organisation publicly as required, and step in for the CEO as required.
Member Engagement
· Driving, developing and ensuring implementation of the member engagement strategy.
· Ensuring effective account management contact with member businesses.
· Developing a detailed mid-term consultation and review.
- Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.
· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.
· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.
· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.
Strategy and oversight
· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.
· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.
· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.
· Continual building of insights from businesses on their specific needs and requirements.
· Advising the Senior Leadership Team on brand, campaigns and public engagement.
· Owning and developing key messages for all main programme streams.
· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.
Consumer Marketing
· Developing and ensuring implementation of an effective consumer communications strategy.
· Leading on development of collateral centring around the TFP website and social media.
· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.
· Overall responsibility and accountability for the events programme including risk management governance.
· Experience of design and working with/commissioning designers.
Projects
· Developing, refreshing and ensuring implementation of project specific communications (new and existing).
· Providing creative input and Marcomms elements of new, placemaking and cultural projects.
· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.
· Driving joint marketing with businesses, tourism and media partners.
· Structuring BID renewal communications based on insights gained throughout the BID term.
Communication and Marketing Channels and Collateral
· Ensuring production of high quality and effective collateral.
· Considering and where appropriate developing new communications channels.
· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.
Team Leadership
· Leading and developing a high-performing, collaborative MarComms team
· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.
· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.
Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.
Person Specification
- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.
- Experience in corporate and consumer marketing and communications.
- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.
- Degree-level or professional equivalent qualification in Marketing and/or Communications.
- Confident interpersonal and communication skills for face to face and remote interactions.
- Staff management and development experience gained first-hand.
- Evidence of leadership presence and contribution to an organisation.
- Exceptional personal planning, project management and organisational skills.
- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.
- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.
- A flexible approach, professional outlook and positive attitude is essential.
- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.
- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Confident in managing stakeholders, suppliers and cross-functional teams.
How to apply
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
Closing date: August 31st 2025 at 12:00hrs
If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
If you would like the opportunity to talk to our CEO ahead of applying please email us. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full-time, 37.5 hours per week
Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.
Contract: Permanent
Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.
You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning, delivery and development including community led/owned programmes. You will also have experience of building relationships with a range of stakeholders and be passionate about food and cooking.
There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and a GP helpline and private prescription service.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate.Please apply as soon as possible if interested, and no later than 11.59pm on Sunday 31st August.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. Please email our Jobs inbox if you require assistance or adjustments when applying.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Job Title: Peripatetic IDVA
Service/Division: Domestic Abuse Services
Reporting to: Mobilisation and Implementation Manager
Direct reports: None
Salary: £26,000 - £32,000 per annum
Hours: 35 hours (1-2 days per week working from home depending on placement)
Location: Various locations across London; including some time spent in Hammersmith
Contract Type: Permanent
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
Advance delivers nationally accredited, high quality domestic abuse services across London. Advance's domestic abuse services are community based and include local authority commissioned advocacy services, co-located projects in a range of settings such as housing and children’s social care, and specialist projects for victim/survivors with different intersecting needs including children and young people.
As a Peripatetic Independent Domestic Violence Advocate (IDVA), you will provide front line support across Advance’s domestic abuse services, covering vacancies across teams to ensure service delivery remains effective and consistent. You will cover a range of roles all involving advocacy and support of people experiencing domestic abuse; some roles may also involve co-locating with partner agencies, delivering training or undertaking triage and assessment work. Your office location and pattern of work will change depending on your placement however all roles offer the opportunity for some hybrid working.
This role is an excellent opportunity to develop skills, knowledge and experience in a range of settings and would suit someone who is passionate about advocating for victim/survivors of domestic abuse. You will thrive in fast-paced environments and enjoy the diversity of working across a range of roles within different teams. An excellent understanding of domestic violence and its effects on women and children is essential, alongside some past experience working directly with victim/survivors of domestic abuse.
About You
To be successful as the Peripatetic IDVA you will need the below experience and skills:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge of safeguarding and legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Thursday 11th September 2025*
· Interviews are taking place w/c 22nd September
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
· An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
· Additional days off to celebrate International Women’s Day, and for religious observance and moving home
· Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
· Pension scheme
· Enhanced maternity/adoption provision
· Access to our Employee Assistance Programme
· Employee eye-care scheme
· Clinical supervision for front line staff and first line management roles
· Refer a Friend Scheme - £250 for each referral who passes probation
· Organisation wide away days
· Thorough induction and training
· Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
The Salvation Army is recruiting a Head of Supporter Services. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Supporter Services who will be responsible for ensuring supporters have a positive and memorable experience of engaging with the charity.
As Head of Supporter Services, you will influence best practice in customer service and fulfilment. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a supporter services strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering supporter services within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
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Experience of managing budgets, developing spending plans and delivering financial reporting
This is an exciting time to join The Salvation Army. If you are an ambitious experienced supporter services expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. The Salvation Army require the post-holder to work a minimum of 2 days per week from THQ, the Supporter Services Team are currently based there full time.
To find out more, discuss any reasonable adjustments you may require and to progress an application, please download the Candidate Pack and email us to arrange a chat with our Recruitment team.
Timeframes:
Role closing: midnight Tuesday 9th September – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews: 17th and 18th September 2025
2nd Stage interviews: 29th September 2025 (Please note this is different to the Candidate Pack which states the 25th)
Position: Infrastructure Manager
Type: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We are implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Monday 1st September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS