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Role Description
Working closely with colleagues and project partners, the Volunteer Manager will lead the recruitment, training, development and management of volunteers across the Cathedral and Abbey site as part of the Abbey of St Edmund Reborn project, funded by The National Lottery Heritage Fund.
The postholder will develop and implement a comprehensive volunteering strategy, ensuring volunteers are recruited safely, supported effectively and equipped with the skills to deliver a wide range of roles. The role will promote an inclusive volunteering culture, strengthen partnerships and ensure volunteers make a meaningful contribution to the Cathedral, the Abbey site and the wider heritage project.
About Our Volunteers
Volunteers are at the heart of Cathedral life and make an invaluable contribution to worship, welcome, learning, heritage, visitor engagement and events. Current volunteer opportunities are wide and varied, including Bell Ringers, Guides, Flower Arrangers, Shop Volunteers, Learning Volunteers, Sunday Morning Coffee Volunteers, St Ed's Singers, Gardeners, Young Families Volunteers, Servers, Events Volunteers, Vergers and Welcome and Information Volunteers. The Volunteer Manager will support these established teams while developing new opportunities as the Abbey of St Edmund Reborn project progresses.
Key Responsibilities
Volunteer Strategy and Leadership
- Develop, implement and review the Cathedral's Volunteering Strategy.
- Lead the development of a sustainable volunteer programme.
- Ensure volunteering reflects sector best practice and supports the Cathedral's strategic objectives.
- Build strong working relationships with volunteer team leaders and provide ongoing support and guidance.
- Act as the primary point of contact for volunteers.
Recruitment, Induction and Volunteer Management
- Lead the recruitment, induction and ongoing management of volunteers across a wide range of roles.
- Ensure all volunteer recruitment complies with Church of England Safer Recruitment principles, including references and DBS checks where required.
- Develop and maintain volunteer role descriptions in partnership with volunteer team leaders.
- Maintain an accurate volunteer database, matching volunteers' skills and interests with organisational needs.
- Produce, maintain and regularly review the Volunteer Handbook.
- Receive volunteer feedback, concerns and ideas, escalating issues where appropriate.
Training and Development
- Design, coordinate and deliver volunteer induction, training and ongoing development programmes.
- Identify opportunities for volunteers to develop new skills.
- Ensure safeguarding and mandatory training remains current and accurately recorded.
- Regularly review volunteer practices to maintain high standards of service and visitor experience.
Inclusion, Engagement and Communications
- Promote equality, diversity, inclusion and accessibility throughout the volunteer programme.
- Develop recruitment approaches that encourage applications from underrepresented communities and remove barriers to participation.
- Implement an effective volunteer communications plan to keep volunteers informed, engaged and recognised.
- Work closely with the Marketing and Communications Manager to promote volunteering opportunities and celebrate volunteer achievements. Key Responsibilities
Partnership Working
- Work collaboratively with partners including English Heritage, Historic England, West Suffolk Council and local organisations to ensure a consistent and positive volunteer experience across the Cathedral, Abbey and wider heritage site.
- Develop and maintain productive relationships with community organisations across the region.
Monitoring, Evaluation and Budget Management
- Collect, monitor and analyse volunteer data, including volunteer numbers, hours and feedback.
- Support project evaluation and reporting requirements for the Abbey of St Edmund Reborn project.
- Produce regular reports identifying trends, achievements and future opportunities.
- Prepare and manage the volunteer budget, monitoring expenditure and reporting against forecasts.
Visitor Experience
- Ensure volunteers contribute to an outstanding visitor experience for all users of the Cathedral, including worshippers, pilgrims, tourists and event attendees.
- Support volunteers in presenting a welcoming, professional and inclusive image of the Cathedral in all interactions with visitors and stakeholders.
General Responsibilities
- Demonstrate commitment to the Cathedral's values, mission and inclusive culture.
- Work collaboratively with clergy, staff, volunteers and the wider congregation.
- Comply with all organisational policies relating to safeguarding, health and safety, equality, data protection and other statutory requirements.
- Work flexibly, including occasional evenings, weekends and Bank Holidays. Time off in lieu will normally be provided, with overtime payable for agreed external events where applicable.
- Undertake any other duties reasonably required by the Chief Operating Officer.
Person Specification
Essential Qualities
- Managing volunteers across a range of roles using recognised best practice.
- Developing and implementing volunteer strategies, policies and procedures.
- Recruiting, inducting, training and supporting volunteers.
- Working successfully with paid staff and volunteers. Monitoring, evaluating and reporting on projects or programmes.
- Developing partnerships with community organisations, charities or public bodies.
- Leading teams within a visitor-focused environment.
- Line management, partnership working and stakeholder engagement.
- Working with diverse communities and promoting inclusive participation.
Knowledge and skills
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise competing demands.
- Ability to influence, motivate and build positive relationships with a wide range of stakeholders.
- Ability to work effectively within a heritage, commercial and place of worship environment.
- Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
- Understanding of the Cathedral's role as a place of worship, welcome, heritage and community engagement.
- Flexible approach to working hours, including occasional evenings and weekends.
- Collaborative, approachable and committed to excellent visitor and volunteer experiences.
- High Emotional Intelligence
Desirable Qualities
- Experience within a cathedral, church or heritage organisation.
- Background in heritage, tourism, hospitality or the cultural sector.
- Degree or equivalent professional qualification.
- Awareness of the ministry, mission and civic role of the Church of England and its cathedrals
It is our aim to be a centre for learning, both for the Christian faith and beyond.



Build a resident-led network of community support on the Bourne and Tybalds Estates (in Holborn & Covent Garden ward). The project focuses on estates experiencing high levels of deprivation and inequality, supporting residents to develop skills, confidence and ownership so they can shape, deliver and sustain community-led activities, events and campaigns. Getting involved now offers the chance to shape the project itself and work with people to create a truly empowering, enriching project making a difference to people’s lives.
We are seeking someone who:
- Can engage with the community in an open, accessible and inclusive way to understand their needs
- Has experience involving volunteers in ongoing, active participation in their community
- Is confident organising themselves and others
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Newcastle. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract
Full-time, permanent
Start date
September 2026
Working hours
Monday and Thursday: 9:30am – 6:00pm
Tuesday, Wednesday and Friday: 9am – 5:30pm
(Some additional weekend & unsocial hours will be required)
Salary
£37,300 per annum
Location
IntoUniversity Newcastle East
Application deadline
9am Thursday 13th August 2026
Interview Day (in-person)
Thursday 20th Augsut 2026
Please ensure that you are available on these dates
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Sporting Equals is entering a significant new phase of growth and impact. We are expanding our team to strengthen our influence, deepen community impact, and accelerate system-wide change whilst we also ensuring we have robust internal systems in place. This is an exciting moment to join Sporting Equals - a time of renewed energy, new and strengthened partnerships, and bold ambition to create lasting equity across the sport sector.
We are pleased to announce a new opening for a Part-Time Finance and Operations Manager (FTC).
Why Join Sporting Equals?
· Be part of a mission-driven organisation creating real systemic change
· Work alongside passionate leaders, partners, and communities across the UK
· Contribute to a period of organisational growth, innovation, and renewed strategic focus
· Help ensure sport and physical activity are spaces of belonging, fairness, and opportunity for all
If you are motivated by purpose, impact, and equity, we welcome you to apply.
We are looking for a Finance and Operations Manager who will -
· Provide practical finance support, operational coordination, and control support to help Sporting Equals transition to a stable, robust position following the bringing of the finance function in-house.
· Deliver the day-to-day operational support, records maintenance, evidence gathering, and internal audit checks required to make the organisation's financial systems work effectively. The post will ensure financial risks are managed and adequate control and assurance measures are in put in place, alongside reporting to the board and the senior leadership team.
· Focus on reducing key-person dependency, improving segregation of duties, strengthening audit readiness, improving cost-centre accuracy, and delivering an office management function.
How to Apply
For further details on how to apply please visit our careers page.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
The Project Manager will lead the delivery of MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, an innovative 18-month heritage programme documenting, preserving and sharing over 25 years of LGBTQ mental health history.
Working with LGBTQ communities, volunteers, staff, former service users, heritage partners and community organisations, the postholder will oversee all aspects of project planning, delivery, evaluation and legacy. This includes oral history collection, digital archiving, volunteer management, community engagement, public exhibitions and dissemination activities.
The Project Manager will ensure the project is delivered safely, ethically and inclusively whilst meeting all National Lottery Heritage Fund outcomes, budgets, milestones and reporting requirements.
This is an exciting opportunity to lead a significant LGBTQ heritage project that will create a lasting record of community resilience, mental health activism, peer support and social change.
Role description
You will bring the experience, confidence, organisational skills and values required to lead a complex community heritage programme involving lived experience storytelling, volunteer participation, community partnerships and public engagement.
Main Tasks
Project Management
· Manage the set up and delivery of a new Speaking Our Minds project in a medium-size charity.
· Develop and maintain detailed work plans, project timelines, budgets, risk management and ensure milestones and National Lottery Heritage Fund requirements are met.
· Provide regular progress reports in line with project timeline, budgets and outcomes for the Charity Director
· Ensure all project activity is delivered in accordance with MindOut's organisational policies.
Community Participation & Co-production
· Establish and facilitate a Community Advisory Group to guide project development and decision-making.
· Design and deliver co-production workshops, reflection sessions and community consultation activities centring values such as co-production, lived experience and trauma aware with diverse participation and inclusion.
Oral History & Heritage Collection
· Lead the collection of a minimum of 25 oral histories documenting LGBTQ mental health heritage.
· Ensure interviews are conducted ethically and in accordance with Oral History Society guidance and project protocols.
· Coordinate transcription, metadata creation, cataloguing and archive preparation.
· Oversee collection of photographs, documents, memorabilia and contextual materials that support interpretation of MindOut's history.
· Ensure safeguarding, consent and ethical storytelling principles are followed throughout the collection process.
Volunteer Recruitment & Management
· Recruit, train, supervise and support project volunteers.
· Develop clear volunteer roles and learning opportunities.
· Coordinate volunteer involvement in oral history, outreach, events and heritage activities.
· Ensure volunteers receive appropriate induction, support and supervision.
· Create an inclusive and positive volunteering experience that builds skills and confidence.
Heritage Preservation & Digital Archiving
· Work with Queer Heritage South, The Keep and other partners to ensure heritage materials are preserved to recognised standards.
· Oversee processes for cataloguing, digital storage and archival preparation.
· Ensure heritage materials are managed according to agreed metadata, accessibility and licensing requirements.
· Support the creation of sustainable heritage systems and organisational learning that continue beyond the project lifespan.
· Contribute to the development of MindOut's long-term heritage strategy and legacy planning.
Events, Exhibitions & Public Engagement
· Deliver a programme of public engagement activities and community events.
· Coordinate the development of exhibitions, digital outputs and learning resources.
· Work collaboratively with partners including Photoworks and heritage organisations.
· Support communications and promotional activity alongside the Communications Co-ordinator.
· Ensure all events are well planned, accessible and effectively evaluated.
Partnership Development
· Build and maintain strong relationships with heritage organisations, archives, universities, community groups and cultural partners.
· Act as the principal contact for external project partners and commissioned specialists.
· Represent MindOut at meetings, conferences and partnership events.
· Develop opportunities for future collaboration and sustainability beyond the funded project period.
Monitoring, Evaluation & Reporting
· Maintain project monitoring systems and data collection processes.
· Work with the external evaluator to assess outcomes and impact.
· Produce regular reports for the Charity Director, Trustees, Advisory Group and funders.
· Monitor budgets, risks and project performance.
· Ensure learning and evaluation are embedded throughout the project lifecycle.
Full details and job spec please view attached document.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
Leicestershire LGBTQ+ Centre is looking for a Centre Manager to lead the day-to-day running of our organisation and ensure our services continue to provide vital support to LGBTQ+ communities across Leicester, Leicestershire and Rutland.
About Us
For nearly 50 years, Leicestershire LGBTQ+ Centre has been at the heart of the local LGBTQ+ community. From our beginnings as one of the UK’s first gay helplines, we have grown into a trusted, inclusive organisation delivering counselling, support services, outreach, and community programmes.
We are proud of our history - and excited about our future.
About the Role
As Centre Manager, you will play a key role in ensuring the smooth and effective running of the Centre. This is a hands-on leadership role focused on service delivery, team support, and operational management.
Working closely with the Board of Trustees, you will implement our strategic priorities while supporting a committed team to deliver high-quality, inclusive services.
You will:
- Lead and support a small senior team
- Oversee day-to-day operations and service delivery
- Ensure services meet the needs of our diverse communities
- Build strong local partnerships, key funders and community relationships
- Identify and secure funding from a range of different income streams
- Lead on the monitoring and evaluation of funding applications
- Ensure effective systems, compliance, and organisational processes
About You
We’re looking for someone who is:
- An experienced manager within the voluntary, community, public or private sector
- A confident and supportive leader who can motivate and develop others
- Organised and solutions-focused, with strong operational skills
- Experienced in delivering services and managing performance
- A strong communicator, able to build relationships with a range of stakeholders
- Committed to equality, diversity, and inclusion
Why Join Us?
- Be part of a long-standing, values-driven organisation
- Make a meaningful impact in LGBTQ+ communities
- Work with a passionate and supportive team
- We offer flexible working
- Opportunity to shape and improve services
How to Apply
To apply, please submit:
- A CV
- A supporting statement (no more than 2 pages) outlining how you meet the person specification
Closing date: 31 July 2026
First interview: w/c 17 August 2026 (online)
Second interview: 27 August 2026 (in person)
We actively welcome applications from LGBTQ+ people and others from underrepresented communities. We are committed to creating an inclusive workplace where everyone feels valued and supported.
Help build meaningful relationships with communities most impacted by the criminal legal system and ensure their voices inform research, policy and advocacy.
We're looking for a Community Engagement Coordinator to join UNJUST and support the development and delivery of community engagement activities that amplify lived experience, build trust, raise awareness and contribute to our research, policy and advocacy aims.
Working closely with colleagues across the organisation, you'll build and maintain relationships with community groups, grassroots organisations and individuals with lived experience of the criminal justice system. You'll design and deliver engagement events, facilitate workshops and listening sessions, promote opportunities for community members to get involved in UNJUST's work and help develop creative, ethical ways of gathering and sharing lived experience stories.
The role also includes co-creating programmes and materials with communities, supporting content creation for social media, recruiting interns and volunteers from impacted communities, and representing UNJUST in relevant forums, networks and coalitions.
We're looking for someone with experience in community engagement, organising or outreach, strong relationship-building and communication skills, and an understanding of racial justice and the UK criminal justice system. You'll be committed to UNJUST's mission, values and anti-racist working practices, and be comfortable working independently as well as collaboratively.
UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.
Challenging discrimination within the Policing and the Criminal Legal System
The client requests no contact from agencies or media sales.
Job Title: Youth Work Co-ordinator
Location: Charlestown Youth Centre, Southdown Crescent Blackley Manchester M9 7DQ
Join Greater Manchester Youth Federation (GMYF) — a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.
Purpose of Role:
The Youth Work Co-ordinator plays a key role in the day-to-day delivery of high-quality youth work within the centre and the wider community. Working closely with the Centre Manager, the postholder coordinates sessions, leads delivery in practice, and provides guidance and support to youth workers during activities.
This is a hands-on practice leadership role, combining direct youth work with responsibility for session planning, staff co-ordination during delivery, pastoral support, and contribution to residentials and projects. The role supports, but does not replace, the Centre Manager’s accountability for staff line management, safeguarding leadership, and overall centre management.
In the absence of the Centre Manager, the Youth Work Co-ordinator acts as the senior on site lead for day-to-day centre operations and youth work delivery, while not holding line management or strategic authority. This responsibility relates to immediate operational safety and session delivery only, and does not include line management, budgetary authority, or strategic decision-making.
Key Responsibilities:
Youth Work Delivery and Session Leadership
- Lead and deliver high quality, inclusive, and young person-centred youth work across centre based provision, outreach, streetbased work, community settings, and outdoor activities.
- Co-ordinate day to day youth work delivery, ensuring sessions and activities (on site and off site) are engaging, purposeful, and responsive to young people’s needs.
- Work with the Centre Manager and wider GMYF team to contribute to programme planning, curriculum development, and forecast of events planning including centre based, outreach, and community-based youth work.
- Take a lead role in session planning, recording, and evaluation to ensure learning, participation, and youth voice remain central across all settings.
- Model excellent youth work practice and set clear expectations for delivery during sessions, outreach activity, and community-based work.
Team Co-ordination and In Session Support
- Co-ordinate and support youth workers and volunteers during sessions, providing clear guidance and practical leadership.
- Deliver session-based briefings and debriefings, ensuring staff are clear on expectations, roles, safeguarding responsibilities, and session focus, and that key information, incidents, and outcomes are accurately recorded and handed over when the Centre Manager is not on site.
- Provide coaching, mentoring, and reflective support to staff to strengthen practice and confidence.
- Support the Centre Manager with staff development and performance processes through practice-based feedback and reflective support during delivery, where required.
Safety, Safeguarding and Inclusion
- Act as a key operational safeguarding contact on site, supporting the Centre Manager and following GMYF safeguarding procedures.
- Record, report, and escalate safeguarding concerns promptly and accurately.
- Promote a safe, inclusive, and supportive environment for all young people.
- Provide in-session pastoral support by shaping the environment and staff responses so young people feel safe, included and able to participate, using restorative and de-escalation approaches to support wellbeing and relationships.
- Provide timely, proportionate interventions to de-escalate behaviour and support positive outcomes for young people, modelling restorative and trauma-informed practice during sessions.
- Work with external agencies and partners to support young people’s needs where appropriate.
Centre Operations and Activities Support
- Support the Centre Manager with daily site checks, risk assessments, and health and safety requirements, escalating issues as required.
- Lead safe evacuation and implement fire or lockdown procedures when acting as the senior on-site lead in the absence of the Centre Manager, ensuring young people, staff and visitors are accounted for and safe.
- Maintain accurate attendance, visitor, and session records.
- Use Microsoft 365 (Outlook, Teams, Word and PowerPoint) and organisational systems (e.g., Views/Evolve) to support communication and maintain accurate records, monitoring and reporting.
- Support Planned Preventative Maintenance (PPM) checks and report building or equipment issues.
- Manage petty cash and resources responsibly in line with GMYF procedures.
- Support the effective use of centre spaces, equipment, and materials.
- Open and close the centre safely in line with GMYF procedures when acting as the senior on-site lead.
Residentials, Projects and Quality Development
- Support off site visits, residentials, holiday programmes, and special projects e.g. Events
- Lead or co lead residentials and trips as part of the youth work team, providing pastoral care and in session coordination of staff and young people.
- Work collaboratively with the Outdoor Education Team, recognising their role in activity planning and instruction, while the youth work team leads on pastoral support and group dynamics.
- Work collaboratively with Youth Work Co-ordinators and teams across GMYF centres to support consistency of youth work practice, coordinate provision linked to forecasted activity, residentials, and external events, and contribute to shared learning and best practice.
- Contribute to monitoring, evaluation, and reporting processes, including funding and quality frameworks.
- Support the centre’s self-evaluation and continuous improvement processes.
Professional Conduct and Representation
- Uphold GMYF’s values, policies, and professional standards always.
- Build positive, respectful relationships with young people, colleagues, families, and partners.
- Demonstrate a commitment to continuous professional development (CPD) and reflective practice, using supervision, peer learning, and feedback to continuously improve practice.
- Represent the centre and GMYF positively in the community and at relevant meetings and events.
- Undertake any other duties commensurate with the role, as directed by the Centre Manager.
Person Specification
Essential Criteria
Qualifications & Professional Development
- Level 3 Qualification in Youth Work (or equivalent), or demonstrable experience delivering youth work practice, with a commitment to work towards a Level 3 where not already held.
- Commitment to safeguarding, continuous professional development (CPD), and reflective practice
- Willingness to undertake further relevant professional qualifications and development as required
Experience
- Experience delivering youth work in a centre based, community, or outreach setting
- Experience leading sessions and co-ordinating activities involving other staff or volunteers
- Experience of safeguarding practice, including recognising concerns, recording information, and escalating appropriately
- Experience working with children and young people who face barriers to participation – such as neurodivergence, experiences of trauma, or social exclusion.
Knowledge & Skills
- Good understanding of safeguarding, risk management, and inclusive practice in youth work
- Ability to foster positive relationships and support young people in managing behaviour through restorative, relational and de-escalation approaches
- Ability to plan, co-ordinate, and evaluate engaging, young person-centred sessions
- Confident communication and interpersonal skills with young people, families, colleagues, and professionals
- Ability to maintain accurate records, including session records and incident logs
- Competence using Microsoft 365 (Outlook, Teams, Word and PowerPoint) and able to learn and use organisational systems (e.g. Views/Evolve) for recording, monitoring and reporting.
Leadership & Personal Attributes
- Ability to provide calm, visible, hands-on leadership during sessions and activities
- Sound judgement and confidence when acting as the senior on site practitioner in the absence of the Centre Manager
- Ability to work collaboratively with Centre Managers, Youth Work Co-ordinators, wider GMYF team and a range of stakeholders including schools, community partners, and families
- Commitment to equality, diversity, safeguarding, and young person-centred practice
- Resilience, adaptability, and the ability to manage competing priorities in a busy operational environment
Additional Requirements
- Willingness to work flexibly, including evenings and occasional weekends and residentials
- Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
- Enhanced DBS check
Desirable Criteria
- Degree-level qualification in Youth Work or a related discipline.
- Experience supporting, mentoring, or guiding youth workers, sessional staff, or volunteers in practice.
- Experience supporting offsite activities, residentials, holiday provision, or targeted programmes.
- Experience contributing to or supporting monitoring, evaluation, or reporting processes
The client requests no contact from agencies or media sales.
ID: 1826 Service Manager
Service: Wigan Crisis Space
Salary: Starting at £37,211 and rising to £41,518 FTE per annum
Location: Wigan Crisis Space
Hours: 37 hours per week (full-time) – flexible across the week, hours will include some weekend and evening work
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm – 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information.
The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers.
The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis.
Main Responsibilities:
· working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan
· ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities.
· Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan
Main Requirements (for details check the job description and person specification):
· Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development.
· Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders.
·Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 7th August 2026 at 5pm
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.
Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
QCCA has served Camden’s communities for more than 40 years.
Today we support more than 3,000 local residents every year through:
- Youth Services
- Older People’s Services
- Advice & Advocacy
- Family Support
- Two successful children’s nurseries
- Community facilities
- Health and wellbeing programmes
- Employment and skills initiatives
With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.
Why This Role Is Different
This isn’t a traditional Finance Manager role.
Yes, you’ll oversee management accounts, budgets and audit preparation.
But you’ll also have the opportunity to:
- Transform our finance systems.
- Lead our migration from QuickBooks to Xero.
- Introduce smarter digital processes.
- Improve financial reporting.
- Build dashboards that help managers make better decisions.
- Work directly with the Chief Executive and Board of Trustees.
- Influence organisational strategy.
- Help shape the future of one of Camden’s leading community charities.
You’ll have the freedom to improve how we work—not simply maintain existing processes.
What You’ll Be Doing
You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.
Working closely with our Chief Executive and Senior Management Team, you’ll:
- Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
- Produce insightful monthly management accounts and financial reports.
- Develop budgets, forecasts and financial models.
- Present financial information to Trustees and senior managers.
- Improve financial systems, controls and reporting.
- Introduce automation and digital workflows.
- Support commercial income generation and grant-funded projects.
- Lead the annual audit process.
- Line manage and develop our Finance Assistants.
- Help build a finance function fit for the future.
Who We’re Looking For
We’re looking for someone who enjoys making organisations better.
You’ll probably have experience of:
- Charity finance.
- Management accounting.
- Budgeting and forecasting.
- Audit preparation.
- Financial controls.
- Cloud accounting systems (Xero experience is highly desirable).
- Leading change and improving systems.
- Supporting non-finance managers.
- Working collaboratively with senior leaders and Trustees.
Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.
We ask you to apply by sending us your CV and cover letter (2 pages) demonstrating your experience.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is a senior hands-on role accountable to the Wolves Lane Consortium board who hold the 25-year lease for the Centre, and reporting to co-managing steward Ubele Initiative CIC whose investment has made this role possible and is the employing organisation.
This results-oriented role is pivotal to strengthening the Centre’s long-term financial resilience while maintaining its strong community ethos and aligning with the vision and mission. This to be achieved through identifying, developing and securing new income streams and expanding existing to generate gross profit, to contribute to overall running costs, and to generate sufficient yield for Consortium’s reserves and on-going investment.
Income streams to include from business to business, and retail sales; from increasing venue hires and event revenues; expanding value-partnerships with different sectors, and joint ventures; and at all times ensuring robust financial and performance oversight.
The postholder will be required to develop an Income Generation Strategy for approval by the Board and will be responsible for all its commercial elements. You must be community and values-driven, outcome-focused, an inspiring and collaborative leader and manager, and motivated by the Consortium’s vision and mission, and those of its co-stewards OrganicLea CIC and Ubele CIC.At all times you will be an ambassador for the Centre.
CO-LEADERSHIP AND MANAGEMENT
Working on behalf of the Wolves Lane Consortium, informed fully by and reporting to co-stewards Ubele CIC, and sharing the leadership and management of the Centre with the Facilities & Operations Manager, together you will be relied upon for the Centre’s success in pursuing its strategic and annual plans, and in what it does and how it does it.
The Facilities and Operations role is primarily to ensure the Centre is fit for all of its many different purposes; provides all users and visitors with a safe environment for their operations and activities, and a pleasant, rewarding, inspiring experience that results in return visits, longer dwell time. And in so doing reaches and attracts new audiences and more custom.
The Community Enterprise role is predominantly outward facing - to create, attract and secure new and increased income streams through more sales of its products, services and offer; to co-create with entrepreneurs’ new community-based enterprise models and for joint ventures; to secure more investment from philanthropic and individual donations, and for funded programmes from new and existing partners.
These two distinct and overlapping roles will work collaboratively creating synergies to optimize the Centre’s income generating potential, the revenue and investment it secures, and at the same time increase its reputation, reach, and value as a vibrant community asset and contributor to community wealth building.
Together the two senior roles will deliver a seamless, compliant, and inspiring Centre offer, will co-lead and motivate the Centre team through a people management approach that fosters a culture of ambition, collaboration, care and success. Individually and together you will be accountable to the Consortium Board’s for ensuring all regulatory and customer standards are applied and met consistently, pursuing its vision through the strategy for the Centre’s good health, sustainability, and continuous growth in accordance with the Consortium’s values and ways-ofworking.
KEY RELATIONSHIPS
Wolves Lane Consortium Board – represented by the Consortium’s two comanaging stewards, OrganicLea CIC and Ubele CIC, and to whom this role is accountable
Ubele CIC – one of the Consortium’s two co-managing stewards, employer and funder of this role, and to whom this role reports
Wolves Lane Centre Facilities & Operations Manager - close collaboration as coleaders & co-senior managers of the Centre, jointly responsible to the Board for the Centre’s successful pursuit of its vision and mission
Direct reports: Hires & Events Manager; Senior Grower (Enterprise)
Wolves Lane Centre staff team - who you will jointly lead with the Centre’s Facilities & Operations Manager
Businesses, their associations, and sectors - with whom to do business; Value Stakeholders including existing and new £ funding partners, public sector commissioners; Venue Hirers - commercial, private & community; Local / subregional / regional stakeholders including government
Community organisations, groups & their members; local residents and other local stakeholders
DUTIES AND RESPONSIBILITIES
Enterprise and business development
Develop and implement a Board approved 2-year enterprise and income generation strategy and action plan aligned with the Centre’s mission and that, Identify and secure new, and increase and expand existing, commercial and retail sales income for produce and plants grown at Wolves Lane Centre, Pasteur Gardens and other growing sites.
Develop and increase the Centre’s venue hires & events offer including markets;
Co-create and support new community-based enterprise models that can operate within and / or be part of Wolves Lane Consortium eco-system, with a particular focus on increasing representation of those from Black and Racially minoritised communities
Support the Facilities & Operations manager in the development of financially viable business cases for the cafeteria and the retail offer and that contribute to Centre surpluses
Grow and diversify earned income streams to improve financial sustainability.
Monitor market trends and identify opportunities for innovation and growth.
Partnership development
Attract and build strong customer relationships with wholesalers, retailers, restaurants, concessions etc., and other businesses who will buy produce from Wolves Lane’s growing sites
Develop and maintain strong relationships with commerce to whom we will sell, community organisations, funders and public sector bodies and identify opportunities for sales and hires.
Act as an ambassador for the Centre, representing it at networking events and stakeholder meetings including the local Business Improvement District (BID).
Develop collaborative programmes and initiatives that enhance community impact and income potential and bring new communities onto our site.
Venue Hire and Events
Develop and implement a Board-approved Hires Policy, ensuring alignment with the Centre’s values as both a community and income-generating asset.
Working with key colleagues, maximise income from venue hire through proactive marketing and relationship management.
Oversee the planning and delivery of events that generate revenue and increase footfall
Ensure effective systems are in place for bookings, contracts, invoicing and customer service. Ensure effective use of the space-rental software, platforms, optimising functionality and user experience.
Ensure compliance with safeguarding requirements and GDPR.
Customer experience
Jointly with the Centre’s Facilities & Operations manager set centre-wide customer and visitor service standards applicable to all areas, facilities and services, ensuring these comply with all regulatory and health & safety requirements, and are consistently applied and visible.
Financial management and budget oversight
Jointly with the Centre’s Facilities & Operations manager develop annual budget in collaboration with and for the approval of the Wolves Lane Board
Working with the finance team, monitor income and expenditure, producing regular financial reports and forecasts for the areas of responsibility.
Ensure financial controls and reporting processes are robust and transparent.
Oversee the development of funding applications and business cases to attract income and to generate a significant net contribution
Leadership & People Management
Jointly with the Centre’s Facilities & Operations manager, to provide leadership to the Centre, motivating, inspiring and involving the Centre based team including its volunteers, and in a manner and style that is participatory whilst retaining accountability
Manage and coach direct reports in a participatory style, that inspires and motivates for the team members’ and team’s high-performance
Reporting & Governance
Be accountable the Wolves Lane Consortium Board on performance, risks and opportunities.
Report to Ubele Initiative CIC, the role’s employer and manager
Support the Consortium board in its strategic and action planning, within the context of its long-term business planning.
Ensure compliance with all relevant internal policies and procedures of Ubele and Wolves Lane Consortium; regulatory and legal requirements; industry-sectorprofessional recognised good practice in the areas relevant to this role.
Other Any other duties commensurate with this role’s status and purpose and as required by management.
PERSON SPECIFICATION
Essential
Proven and successful experience in enterprise development, income generation, or running a business.
Strong sales, marketing and customer service skills, with a track record of meeting income targets.
Demonstrable success in developing partnerships and securing earned income.
Experience of budget management and financial reporting.
Strong communication and stakeholder engagement skills.
Excellent organisational skills and attention to detail.
Entrepreneurial mindset balanced with a commitment to community values.
Senior-level experience of people leadership, people management and decisionmaking.
Ability to work independently and take responsibility and accountability for decisions made.
Experience of working collaboratively with shared responsibilities and accountabilities for decision-making.
Ability to lead and motivate teams to engage and perform, ideally using participatory approaches.
Excellent interpersonal and communication skills, with a collaborative approach.
Resilience, creativity and the ability to work in a dynamic, hands-on environment.
Commitment to the Consortium's and co-managing stewards' vision and mission to reduce economic, environmental, food, land, racial and social injustices through its work and decision-making, and to community wealth-building.
Desirable
Growing experience of plants, fruit and vegetables.
Experience of promoting or managing venue hire or events, ideally in a multi-use or community setting.
Experience of managing retail sales.
Experience of working with Black and racially minoritised communities, ideally widening opportunities for participation where there has historically been underrepresentation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.
We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.
This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.
To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..
Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.
Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living center of prayer, worship and mission. Guided by our commitment to be 'A Place for All People', the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield.
The Community of St Paulinus (CsP) is a pioneering community focused on resourcing sacramental church planting, forming disciples and strengthening partnerships across the Diocese.
As CsP prepares for its public launch, we are seeking an outstanding Digital Content Creator & Designer to establish its digital presence from the ground up. Working from a new visual identity and communications approach currently being developed by an external creative agency, the successful candidate will implement that vision through engaging storytelling, photography, video, graphic design and social media.
Alongside supporting the launch of CsP, the role will provide creative support to partner churches across the Diocese, helping communicate stories of renewal, refresh websites, establish digital platforms, including social media, and support new worshipping communities through high-quality communications and design.
Salary
£13,700 for a six-month fixed-term contract (30 hours per week).
Contract & Working Pattern
· Fixed-term contract: 6 months.
· 30 hours per week with flexibility by agreement.
· Hybrid working based at Sheffield Cathedral with travel to partner churches.
· Occasional evening and weekend working will be required.
· Review towards the end of the contract with the possibility of extension or a permanent appointment, subject to funding and organisational need.
Application deadline: Friday 4 September 2026, 2.00pm
Shortlisting: Monday 7 September 2026
Interviews & Tasks: Thursday 17 September 2026
Applications will be reviewed on a rolling basis. We reserve the right to close this vacancy before the advertised closing date if a sufficient number of suitable applications are received. We therefore encourage interested applicants to apply as early as possible.
To download an information pack or application form, please click the buttons on the dedicated vacancy page on Sheffield Cathedral's website. Please find there, also, application forms.
Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve because of the generosity of our supporters.
As we prepare to celebrate our 135th anniversary, we're investing in our income generation team and are now looking for an experienced Events & Community Fundraising Manager to help shape the next stage of its development.
You will lead an established portfolio of fundraising activities, building on the success of our events portfolio such as Family Fun Day and Santa Paws, whist growing participation in challenge events and developing new community fundraising opportunities across the West Midlands.
Working closely with the Head of Income Generation, you'll lead our events and community fundraising programme, line manage our Community Partnerships function and play a key role in developing one of the charity's most important income streams.
About You
We're looking for someone with experience in events and/or community fundraising who enjoys working with people and creating new opportunities.
You will be organised, able to manage competing priorities and comfortable taking responsibility for your own work. You will enjoy developing relationships with supporters, community groups and colleagues, and won't be afraid to try new ideas if they have the potential to grow income or improve our supporters’ experience.
You will recognise the importance of delivering an excellent experience for our supporters and understand the role that events and community fundraising play in helping Birmingham Dogs Home achieve its ambitions.
In return, we offer:
- Two weeks' free dog boarding
- 25% discount on veterinary treatment
- Free on-site parking
- Life assurance
- BHSF Health Plan
- Employee Assistance Programme
- Pension contribution
- Ongoing CPD and development opportunities
If you're looking for a role where you can make a genuine difference, we'd love to hear from you.
To apply, please submit your CV along with a cover letter outlining:
* Why this role appeals to you
* Your experience of delivering successful events and/or community fundraising activities.
Application deadline: Monday 10th August
First stage interview: w/c Monday 17th August (can be flexible due to holiday period)
Please note that due to the high number of applications we may receive, only shortlisted candidates will be contacted.
At Birmingham Dogs Home, our dedicated team cares for stray, abandoned, and unwanted dogs 24 hours a day, 365 days a year.
The client requests no contact from agencies or media sales.