Title: Centre Assistant

Reports to: Centre Manager

Budget Responsibility: No

Based at: Southampton Seafarers’ Centre

Hours of work: Part time min. 15hrs per week on a rota basis . Centre is open Monday to Sunday,  9am to 8pm, Will include some weekends and Bank Holidays. 

Job Purpose: To deliver a high standard of customer service, within the seafarer centre. You will be a confident ambassador for the Centre.

The Role

• This is a joint role that will cover both the Seafarers Centre which incorporates our Charity shop.
• You will take pride in interacting with our service users every day, delivering exceptional service to our visitor’s that is genuine, knowledgeable and efficient.
• You’ll champion our values – care about the seafarers welfare and wellbeing, the community, the team and a job well done.
• You’ll make sure our service users feel well provided and cared for.
• You’ll be part of a motivated, friendly team and be active in creating an open learning environment.

To assist the Centre Manager in their objectives:

• To oversee the needs of the visiting seafarers and other eligible visitors using the Centre.
• To oversee and ensure the recording of visitor numbers, helping to maintain monthly statistics.
• To safeguard the assets of the Centre including stock, cash and all centre equipment.
• Ensuring the security of the building is maintained.
• To ensure that all cash and other forms of payment received is properly managed, checked and held securely according to laid down procedures and to the satisfaction of the Treasurer.
• To ensure that the Centre is properly maintained in a clean and tidy, presentable fashion at all times, encouraging a cheerful and welcoming atmosphere.
• To proactively promote the centre to seafarers and their families, retired seafarers and their families, together with other stakeholders.
• Ensure the upkeep, monitoring and maintenance of the portakabin at berth 207.

To assist the Charity Shop Manager in their objectives:

• To help ensure that the interior and exterior of the shop are clean and tidy.
• To communicate the work of the Society to customers.
• To deal with disruptive customers in a sensitive but firm way.
• To ensure the shopping experience for customers is enjoyable
• To help ensure that items for sale are clearly labeled and displayed to the best advantage to maximise sales.
• To help with the sorting and discarding of inappropriate or unsaleable items.
• To help rotate stock on a regular basis.
• Under the instruction of the Shop Manager ensure the till is operated safely and monies accounted for.
• To be aware of health and safety in the workplace and to be vigilant about ensuring the safety of those around you.

• To be aware of and encourage the Christian ethos of the Charity.

SKILLS / COMPETENCIES

• Essential
• Enthusiasm, energy and passion to execute exceptional customer service
• Communicate confidently to all
• Flexible approach
• Honest and open
• Willing to learn
• Reliable and Committed
• Show initiative

Safeguarding

Adhere to and ensure safeguarding policy and procedures at the centre and in all interactions with seafarers and the general public. Ensure staff are kept up to date on

About FareShare

FareShare now operates 21 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. We support 10,943 local charities and groups – our Community Food Members and Associates. Over the past year 19,519 tonnes of food were redistributed by FareShare Regional Centres and FareShare Go nationwide, our charity network serves 924,000 people every week. In 2018 our impact was felt in at least 1,960 towns, cities and villages, helping UK charities and community groups avoid costs of more than £33m and delivering over £70m value to the UK taxpayer.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market.  Using this App we are connecting charities with edible surplus foods. Initially this scheme has been working with Tesco, with a view to roll this service out to all retailers across the UK & Ireland in the longer term. 

Since launching the scheme last year we have already connected over 7,500 charities with over 2,700 stores.

FareShare is looking for exceptional individuals, with the range of skills that will play a vital role in contributing to the success of this innovative programme.  As part of the FareShare Go team you will work with a range of inspiring individuals who care passionately about our mission, and the communities we serve.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where "No good food goes to waste".
 
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion for our cause and the challenge that lies ahead

Ambition to go the extra mile and drive the change that must happen

Respect for ourselves, each other, our volunteers, our partners and

our beneficiaries

Collaboration it's only by working with others that we can be stronger

Focus on providing the best service possible so that we deliver and

achieve the most for our clients/customers.

The Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area.

The Community Coordinator will work across their designated area, with the following key outcomes

● Charity Welcoming and Engagement:  You will carry out Welcome Visits to new charities and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers.  Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements.  

● Community Capacity Building:  As part of the Welcome Visit and building relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, more often, to ultimately increase the redistribution of surplus food to those in need.

● Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance.  Liaising with the Central Team, you will work to maximise the amount of food collected by charities with lower levels of compliance, providing face to face interventions as necessary.  You will also be responsible for undertaking annual food safety checks within the agreed timeframe. 

● Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise.

● FareShare Network Engagement: We aim to become ‘one FareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs.

● Community Engagement: You will work with your regional team to ensure that we are continuing to build and grow the FareShare community.  You will take an active role in leading community events and networking activities, relying on the Central Team to support you in the organisation of these events.

Person Specification

Essential

● Have exceptional relationship building skills with a range of stakeholders

● Be a strong communicator who is able to engage with a variety of audiences.

● Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism

● Demonstrate strong problem solving skills

● Self-manage your own performance and workload.

● Have initiative and innovative thinking, in order to shape new/different ways of working

● Be organised, with a proven track record of achieving quality results.

● Have a proven ability to create links across teams to share best practices.

● Have strong IT skills and knowledge of Microsoft Office

● Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.

● Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region.

Desirable Criteria

● Level 2/3 Food Safety training is desirable, but training will be provided.

● Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.

● Some experience in data analysis and project planning is advantageous

● Be degree educated or have a strong career history doing similar roles in any sector.

● Have some experience of training and managing others

Field based*
The expectations for the ‘field based roles’ are = 3 - 4 days working with your teams/retailers/regional centres/CFAs, either at customer or company sites within your region. With 1 - 2 days working from home.

Applicants must be able to drive and have access to a car and need also to submit a cover letter detailing their relevant experience and suitability relating to the job description.

The Exchange is a well-established arts and community centre in Sturminster Newton, Dorset, based in state of the art, purpose built accommodation. With a calendar bursting with live music performances, film, theatrical and literary offerings, we also have a variety of function rooms available for hire, an art gallery and a very popular café. We are home to a number of community groups and a thriving Learning Centre.

We are now looking for someone very special to join us as our General Manager to guide us through the next part of what has been a very exciting journey so far.  Could you be that special person?

You will need experience of managing and leading employees as well as volunteers and ideally will have worked or volunteered in the Community or Charity sectors.  Strong management skills will be essential of course as will plenty of drive, determination and commitment.  As The Exchange is open Mondays to Saturdays from 8.30am until very late on the nights we have live performances, the person we’re looking for will have to be happy working late nights sometimes and will need their own transport.  Knowledge of the performing arts sector would be very useful but is not essential. 

We can promise you that there will never be a dull moment in this full-on and exciting role. You will be responsible for the commercial success of The Exchange with involvement in programme planning and marketing, management of the café, room hire and finances.

Interested?  Please take a look at our full job description and person specification (attached). 

To apply please send us your CV and covering letter. 

RedbridgeCVS is a well-established and highly regarded membership organisation supporting the local voluntary, community and social enterprise sector. We are a small, friendly team based in central Ilford just 20 minutes by train from Liverpool Street station. 

We are seeking a skilled and highly motivated Office Manager to join the team at an exciting time of development.

The Office Manager will play a key role in ensuring the smooth running of the organisation. The post-holder will lead on the day-to-day management of the RedbridgeCVS office and provide administrative support to the Chief Officer, staff team and Board of Trustees.

This is a varied role working with all members of our team, and so we are looking for someone who is dynamic, solution-focused and flexible in their approach, and who is committed to continuous improvement and isn’t afraid to suggest new ways of doing things.

The successful candidate will be highly organised with excellent attention to detail and the ability to communicate clearly and confidently with a wide range of stakeholders.

The closing date for applications is midnight on Sunday 15th March. Interviews are expected to take place on Tuesday 24th March.

Local Fundraising Relationship Manager

Homebased – covering East Yorkshire and Hull regions

£27,472 to £29,091 per annum pro-rata

Permanent

This is a fantastic opportunity to join The Guide Dogs for the Blind Association as a Local Fundraising Relationship Manager supporting the East Yorkshire and Hull regions.

This role is homebased and will involve travel within the Community Team area and to team meetings regionally and nationally. Willingness to work unsocial hours in the evening and at weekends including some overnight stays away to attend meetings, training and workshops is required.

The role

As a Local Fundraising Relationship Manager at Guide Dogs, you will develop and implement a local plan as part of the community fundraising strategy delivering significant volunteer-led income through a person-centred approach. You will need to build effective relationships to empower and enable fundraising groups, donors and supporters to identify their fundraising aspirations and create plans to achieve them.

Who we’re looking for

In order to be successful in this role you will need the following skills and experience:

• Experience of professional fundraising or equivalent (e.g. marketing, sales, business development).

• Experience of working to and achieving financial targets and deadlines.

• Experience of increasing income through identifying and delivering new fundraising development opportunities.

• Experience of managing and developing fundraising groups and volunteers

• Excellent relationship manager and motivator of volunteers and fundraisers.

• Ability to take a strategic approach to developing fundraising support in the Community Team area. Ability to self-motivate, prioritise workload and resolve problems and issues.

To find the full list of requirements, please see the Person Specification within the Job Description below.

Benefits

This role is 19 hours per week offering flexibility on working day arrangements, with 26 days paid holiday (excluding bank holidays) a year pro-rata. As a charity, we’re always keen to support flexible working as best we can. 

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

How to apply

Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

William Morris House is a vibrant community centre in Wimbledon closely aligned with the local Labour Party and trades union movements. We need an experienced, enthusiastic individual to put us at the heart of our communities.

We are looking for a House Manager to run our office,ensure the building is kept clean and safe, and be the primary contact for groups and individuals wishing to make use of our facilities.  S/he will report to a voluntary group of Directors.

Candidates should have at least 3 years' experience of working in a customer-facing administrative or estates role, be highly organised and be able to work independently as well as part of a team.

The post is 20 hours per week, spread across 5 days/ 4 hours per day.

We are an equal opportunity employer and celebrate diversity.

Closing date for applications: 5pm, 5th March 2020

Providence Row is looking for a marketing and communications professional with at least three years of experience, ideally in the homelessness sector.

You will be a strong communicator, able to build relationships with a range of stakeholders, including service users. Creativity and an ability to juggle multiple projects is very important in the role. You will be passionate about providing quality support to some of the most vulnerable and excluded people in East London, and will have the drive and ambition to support Providence Row to make positive lasting changes in people’s lives.

About us 

Providence Row works with around 1,800 homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes. Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

The role

In this role you will be responsible for: 

• The production of consistent, professional marketing materials which share consistent and clear promotional messaging across all mediums.
• The production of regular, engaging content, involving our clients. Where possible using a range of innovative and engaging methods/communications to share interesting stories, case studies and news about Providence Row (videos, audio, comic strips etc).
• The creation and maintenance of a range of far-reaching distribution channels and networks for Providence Row content, to include social media, email distribution lists, online advertising etc.
• The development of strategic relationships to raise Providence Row profile (in the sector, in the press, with faith groups and with central and local government (Public affairs – MPs, Government Departments etc).

Full job desription/person specification is available for download. 

We have an opportunity for a Crisis Centre Coordinator (West) to join our crisis service.

NightLight is a countywide out-of-hours mental health crisis service providing a safe and welcoming space for people who are feeling distressed and experiencing a crisis.

Job title: Crisis Centre Coordinator (West)
Salary Grade: £21,500 - £23,000 FTE per annum incl. Outer London Weighting (OLW) [Pro rata]
Responsible to: NightLight Team Leader
No. of Hours: 32 hrs per week
(Split over a 7 day working rota between: Evening shifts [every day]: 6pm-2am; Overnight shifts: Friday/Saturday: 2am-10am and Sunday/Monday 1am-9am; Day shifts: Saturday/Sunday 10am-6pm)
Base: Hemel Hempstead and Borehamwood (expectation to travel throughout Hertfordshire)

Purpose of Post 
The purpose of this post is to be a key member of staff delivering the NightLight Mental Health Crisis Service, alongside the management and support of staff.

You will play an integral role in instilling HMN’s values through the NightLight Mental Health Crisis Service, by providing support to clients accessing all elements of the NightLight provision e.g. crisis house, visits to the centre, telephone helpline and the crisis cafés. You will play a key part in the development and delivery of quality crisis support services and provide consistent and clear line management and leadership to a diverse team. You will work with the NightLight Team Leader to generate new approaches to crisis support services in line with identified need, and ensure the delivery of quality services at all times.

The objectives of Hertfordshire Mind Network’s NightLight Mental Health Crisis Service are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

Closing date for receipt of applications is Friday 28th February 2020 by 5pm.
We will close the advert prior to this date if we receive sufficient applications. 
Interview dates TBC.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Herts Mind Network website where you can complete your application for this position.

An approved Enhanced DBS check is required for this post.

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

We are looking for an experienced administrator, who can play a key role in managing our busy Centre, contribute to our programme of youth work, support our finance and budgeting processes and help us raise vital funds for our work.

This is a new role which is designed to help us move forward with our vision to see the Sylvia Beaufoy Centre become a busy hub of activity, well used by other groups and families within the Petworth and surrounding areas. The role will also support our vision to see the young people we work with through our youth clubs living life to the full!

Attention to detail and a passion for young people are essential!

Hours: 16 hours per week, potentially over 3 days. Term time contract and/or other flexible working patterns may be available

Part-time, 3 year contract

Applicants will be required to complete our standard application form to ensure consistency in our shortlisting process (available as attachments, together with the Role Description). 

If you need the application form in a different format, then please contact us. 

The position is subject to an enhanced Disclosure and Barring Service check and satisfactory references. Deadline for applications is March 6th 2020. Interviews during the 3rd week of March. This role is funded by the National Lottery Reaching Communities Fund.

LG is looking for a qualified teacher with a passion to turn around the lives of disaffected young people aged 12-16. Leading our Bradford Central Centre (alternative provision), the Centre Manager will be responsible for delivering exceptional educational programmes with imaginative curricula for disaffected young people, with proven skills and strategies to re-engage those on the verge of exclusion.

Working in partnership with the Light Church in Bradford and a number of other key stakeholders, the successful applicant will need to develop and maintain excellent links in Bradford with schools, parents, referrers and other agencies.

The successful candidate will have excellent team and communication skills and a successful track record in leadership and management, as well as a strong and vibrant Christian faith. TLG is committed to safeguarding our children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS.

Telephone interviews will take place on Thursday 27th February 2020 and final interviews will take place on Thursday 5th March 2020.

TLG is looking for a qualified teacher with a passion to turn around the lives of disaffected young people aged 12-16. Leading our TLG Croydon Centre (alternative provision), the Centre Manager will be responsible for delivering exceptional educational programmes with imaginative curricula for disaffected young people, with proven skills and strategies to re-engage those on the verge of exclusion.

Working in partnership with Trinity Baptist Church in Croydon and a number of other key stakeholders, the successful applicant will need to develop and maintain excellent links in South London with schools, parents, referrers, and other agencies.

The successful candidate will have excellent team and communication skills and a successful track record in leadership and management, as well as a strong and vibrant Christian faith. TLG is committed to safeguarding our children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS.

The dates of interviews are to be arranged.

TLG is looking for a qualified teacher with a passion to turn around the lives of disaffected young people aged 11-16. Leading our TLG Reading Education Centre (alternative provision), the Centre Manager will be responsible for delivering exceptional educational programmes with imaginative curricula for disaffected young people, with proven skills and strategies to re-engage those on the verge of exclusion.

Working in partnership with The Gate in TLG Reading and a number of other key stakeholders, the successful applicant will need to develop and maintain excellent links in TLG Reading with schools, parents, referrers, and other agencies.

The successful candidate will have excellent team and communication skills and a successful track record in leadership and management, as well as a strong and vibrant Christian faith. TLG is committed to safeguarding our children and young people and expects all staff and volunteers to share in this commitment. The successful applicants will be required to undertake an enhanced disclosure via the DBS.

The date of telephone interviews and final interviews is to be confirmed.

TLG is looking for a qualified teacher with a passion to turn around the lives of disaffected young people aged 12-16. Leading the West London Centre, the Centre Manager will be responsible for delivering exceptional educational programmes with imaginative curricula for disaffected young people, with proven skills and strategies to re-engage those on the verge of exclusion.

Working in partnership with St Paul’s, Hammersmith and a number of other key stakeholders, the successful applicant will need to develop and maintain excellent links with schools, parents, referrers and other agencies.

The successful candidate will have excellent team and communication skills and a successful track record in leadership and management, as well as a strong and vibrant Christian faith. TLG is committed to safeguarding our children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS.

The deadline for applications is 5pm, Monday 2nd March 2020. Video interviews will take place on Thursday 5th March 2020 and formal interviews on Monday 9th March 2020.

We are looking for an inspirational, strategic and creative leader with a strong track record of transforming and project managing to a senior level. Ensuring value for money as well as charitable impact is important to us, and you will share this ethos. You will be managing established and diverse teams including day centre and social enterprise managers.

Now is an exciting time at Kisharon, as we seek to develop our dynamic offering and ensure we are sustainable for the future.

The successful applicant will be responsible for developing and integrating our social enterprises with a new community based support model, which would transform our day centre offering.

We have deeply rooted values and place relationships at the heart of everything we do. We emphasise an aspirational person-centred approach, and you will need to be committed to improving the lives of people with disabilities and their families. You will be sensitive to the cultural, religious and all aspects of the lives of those we support, and will be experienced at building strong and productive relationships across a range of stakeholders.

Kisharon is an award-winning learning disability organisation. Through our education, employment and social opportunities, along with our innovative social enterprises, we are passionate about supporting each person to progress, enjoy life and have a valued role in the community.

Kisharon takes great pride in our multicultural workforce and encourages applicants from all backgrounds.

The closing date for applications is 23rd February 2020.

Kisharon expects all staff to share our commitment to safeguarding the welfare of children and vulnerable adults. An Enhanced DBS criminal check will be required.