Community development jobs in london

Digital Producer

Full Time. Permanent. Hybrid working

This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington. 

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days. 

Salary - £35,911 per year (plus London allowance if applicable)

1st round interviews scheduled for Tuesday 28th October. 2nd round interviews scheduled for Monday 3rd November. 

About the role

As a Digital Producer at Christian Aid, you’ll play a key role in delivering high-quality digital content that inspires action, builds supporter relationships and brings our mission to life. Working across the digital ecosystem, you’ll create and manage engaging content that drives traffic, deepens understanding and supports key organisational goals.

You’ll collaborate closely with colleagues in digital, media and communications to deliver a range of compelling and user-focused. Using performance data, you’ll continuously optimise our content to ensure it’s accessible, impactful and aligned with Christian Aid’s digital strategy.

With strong editorial skills and a good understanding of digital tools and platforms, you’ll help shape a seamless user journey—from discovery through to engagement and action. Whether you're sourcing visuals, improving SEO or making technical updates, your work will support the reach and relevance of our digital presence.

About you

You are an experienced digital content professional with a sharp eye for detail and a passion for creating accessible, user-centred content. You’re confident working on CMS platforms, and using SEO tools and analytics to plan, publish and refine content.

You understand the importance of digital journeys and how to make content that connects. From translating complex information into clear, engaging copy to improving performance through data insights, you bring creativity, analytical thinking and strong project management skills to everything you do.

You’re a team player who values collaboration, inclusivity and open communication. You enjoy working in a fast-paced environment, meeting deadlines and contributing ideas that improve our digital work. With a commitment to Christian Aid’s values and voice, you know how to create content that builds trust and drives action.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

For Salary details for this role, please refer to the Salary band by location.

About the Role

The Liberty Church is seeking a dedicated and skilled Finance Manager to oversee all aspects of our financial operations. This is a pivotal role, ensuring excellent stewardship of resources, strong financial governance, and the provision of accurate, timely information to support decision-making at every level of the church.

As part of our team, you won’t just be managing numbers — you’ll be playing a key role in advancing our mission of transforming lives, communities, and nations. You will work closely with leadership, trustees, and ministry teams, strengthening financial systems that enable us to grow and deliver impact.

There is an occupational requirement for the post holder to have a personal commitment to the Christian faith, and it is advantageous if the person worships at The Liberty Church.

Key Responsibilities

• Lead the development of The Liberty Church’s financial strategy, budgeting framework, and forecasting.

• Prepare annual budgets and work with budget holders on their submissions.

• Manage invoices, expenses, supplier payments, payroll, tax, NI, and pensions with accuracy and compliance.

• Develop and implement policies and procedures that strengthen financial governance.

• Oversee bookkeeping in partnership with the admin office, ensuring up-to-date records through accounting systems and proper filing.

• Manage Gift Aid processes, including declaration forms and monthly HMRC submissions.

• Provide regular reports on income, expenditure, and balance sheets to leadership and trustees.

• Liaise with external accountants and auditors to produce annual reports for the Charity Commission and Companies House.

• Prepare monthly income and expenditure accounts and forecasts.

• Draft year-end statutory accounts in line with Charities SORP.

• Support ministry and team leads in managing budgets and providing financial insights.

What We’re Looking For

• Degree in Finance/Accounting (BSc minimum).

• 5+ years’ experience in financial management.

• Recognised accounting qualification (ACA, ACCA, CIMA) or working towards one preferred.

• Strong numeracy skills and the ability to analyse and present financial data clearly.

• Proven ability to develop financial systems and processes.

• Excellent communication and interpersonal skills, with the ability to present complex information to diverse teams.

• Highly proficient in Microsoft Excel and confident in using accounting systems and Microsoft Office tools.

• Strong organisational skills with the ability to prioritise, multi-task, and meet deadlines in a fast-paced environment.

• Attention to detail and high levels of accuracy.

• Ability to work independently and collaboratively within a team.

• A proven understanding of, and commitment to, the vision, ethos, and ministry of The Liberty Church.

Why Join Us? 

At The Liberty Church, we believe our people are our greatest asset. When you join us, you’ll find more than just a job — you’ll discover a place where your skills, faith, and purpose align.

Career Growth & Development

• Structured career pathways with opportunities to progress.

• Access to learning programmes, mentorship, and training support.

Culture & Community

• A collaborative and supportive work environment.

• Strong team spirit, with regular recognition and celebration of success.

Compensation & Benefits

• Competitive salary of £45000 - £55000 per annum with performance-based rewards.

• Flexible working arrangements and wellbeing initiatives.

• Refreshments provided daily (water, coffee, tea, fruit).

• Complimentary monthly lunch voucher.

• 10% discount on TLC events via Eventbrite.

• Annual eye test covered (plus contribution towards glasses if required).

• Transport & wellness package.

Impact & Purpose

• Meaningful work that directly contributes to building the church of God.

• The opportunity to make a real difference and help shape the future of the organisation.

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services. 

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same. 
Some of the key subject areas include: 

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

• Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
• Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
• Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
• Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
• Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

• Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
• Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
• Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
• Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
• Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
• Ability to create an open and safe environment for the full learning experience
• Ability to simplify theoretical concepts to applied learning
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll join the Research Management and Impact team, part of Marie Curie’s Research and Policy Directorate. As the UK’s largest charitable funder of palliative and end-of-life care research, we manage a diverse portfolio of grants, centres, and commissioned projects. Our team also leads on measuring, communicating, and maximising the impact of funded research – ensuring it drives real-world change in care and policy.

As Research Manager, you will oversee a portfolio of research grants from application through to delivery, supporting researchers and ensuring effective management of funding. You will also play a vital role in tracking and demonstrating the impact of Marie Curie’s research, helping to evidence the difference it makes for patients, carers, and services. Your expertise will directly contribute to building a stronger evidence base and closing gaps in palliative and end-of-life care.

Your Impact:

• Manage pre- and post-award research funding processes, including applications, reviews, contracts, and reporting.
• Act as the main point of contact for funded researchers, linking them with Marie Curie colleagues across policy and services.
• Overseeing financial management of research grants, audits, and reporting.
• Lead on the annual Researchfish impact data collection and monitor policy impact using tools such as Overton.
• Produce case studies, reports, and metrics to evidence and communicate research impact.
• Support organisation of research events, including the Marie Curie Research into Practice Conference.

Key Criteria:

• Experience in research management at a charitable or government funder, university, or NHS organisation.
• Knowledge of UK health and/or social science research sectors.
• Strong financial management skills and experience.
• Proven ability to analyse data, produce clear reports, and communicate complex information.
• Excellent organisational and interpersonal skills, attention to detail and ability to work collaboratively across teams.
• Relevant degree or higher level qualification (or equivalent knowledge/experience).
• Interest in palliative and end-of-life care.

Please see the full job description .

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Closing date for applications: October 13, 2025.

 

Salary: £36,900-41,000 per annum (+ £3,500 London Weighting Allowance if applicable)

Contract: Permanent, full-time (35 hours per week)

Based: London. Working from home and 2-3 days a week from our Embassy Gardens office.

We are open to considering candidates from other locations within the UK.

 

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a SENIOR IDVA

Salary: £30,500 - £31,500

Location: Brent Civic Centre and Hammersmith Head Office

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.

About You:

To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.

How to Apply:

Please attach a copy of your CV and a cover letter with your application via our website.

Closing Date: 5th October 2025
Interviews to take place in early October

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Digital Service Design Lead to play a pivotal role in our Digital Experience Service in London.

Sounds great, what will I be doing?

As the Digital Service Design Lead, you will be responsible for shaping and delivering high-quality digital experiences across Hestia's services, ensuring integration and alignment between digital and in-person delivery. You will collaborate across teams to design intuitive, inclusive, and responsive service pathways that meet user needs while supporting business objectives and strategic priorities such as relational, safe, and purposeful care. Central to this role is the continuous improvement and transformation of blended service models, combining digital tools, remote support, and face-to-face interventions to enhance outcomes for individuals, families, and communities.

The role involves leading the design and implementation of hybrid service delivery models, promoting person-centred, strengths-based approaches, and supporting staff in adopting new digital and blended ways of working. You will pilot and evaluate new tools, provide training and guidance, foster digital confidence, and ensure equity, accessibility, and inclusion in service design. Additionally, you will collaborate with service users, colleagues, and community partners to co-produce solutions, monitor and evaluate outcomes, and represent the service in strategic forums, ensuring compliance with safeguarding, data protection, and professional standards while contributing to broader strategic planning and policy development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The role requires a qualification in areas such as Project Management, Change Management, Service Design, or Business Analysis, alongside proven experience in service design, UX, or digital product design. Candidates should demonstrate expertise in design tools (e.g., Figma, Miro, Adobe XD), research methods, usability, and accessibility, with strong facilitation and stakeholder management skills. Experience working in agile, cross-functional teams and familiarity with digital transformation, enterprise platforms (e.g., MS 365), and customer experience strategy is essential.

Candidates should also have a proven track record of delivering service innovation, continuous improvement, and transformation, with the ability to evaluate service outcomes and measure the impact of improvements. A solid understanding of digital tools, remote working practices, and hybrid service models is required, alongside excellent verbal and written communication, coaching, and stakeholder engagement skills. Knowledge of relevant legislation, safeguarding, ethical frameworks, process design and evaluation, trends in digital health and social care, and local area context is also important to succeed in the role

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Do you have experience managing apprenticeships and other talent programmes? Would you be able to partner with managers across the Society to provide career development advice and guidance, addressing skill gaps and developing their staff through apprenticeships?

About The Role
We are recruiting for a Talent and Careers Specialist to join on a full-time basis, working 35 hours per week on a fixed term contract currently until the end of March 2026, with the possibility this could be extended (though this isn’t guaranteed).

As Talent and Careers Specialist you will support the Talent & Careers Manager to design, implement and manage the organisation’s apprenticeship and career development offer. This includes developing and managing apprenticeships to address skills gaps and create opportunities for both new and existing employees, while supporting managers to embed meaningful career conversations and progression pathways.

The role involves creating resources and guidance to ensure apprenticeships and career development are focused with diversity and inclusion goals, and best practice. A key aspect of the role is liaising with apprenticeship training providers to source, select and manage high-quality provision, as well as monitoring and administering the apprenticeship levy account to maximise available funding. It also requires partnering with managers and key stakeholders to ensure apprentices and their line managers have a positive experience, whilst monitoring and evaluating the impact of programmes. You will be a specialist, that combines career development planning with practical delivery and good stakeholder engagement.

Interviews for this role have been provisionally scheduled to take place on Monday 13th and Tuesday 14th October.

About you
Joining us, you’ll have experience managing apprenticeships and other talent programmes and you’ll have knowledge of development practices, including work experience and internships, with an understanding of how to embed career conversations into organisational strategy.

Crucially, you’ll be able to provide career development advice and guidance to managers to address skill gaps and develop their staff through apprenticeships. This means you’ll have good communication skills and the ability to build and maintain positive relationships with stakeholders, both internally and externally.

What you’ll focus on:

- Contributing to the development of talent development plans, making recommendations that support our people to have a great experience.
- Managing the Apprenticeship programme at the Society for new and existing employees.
- Providing support, guidance and expert advice to a range of teams and directorates across the Society, particularly around utilising apprenticeships to address skills gaps.
- Supporting with the creation and implementation of policies, processes and guidance on Apprenticeships and other employment initiatives as appropriate.
- Supporting with the planning and management of talent development programmes such as internships and sandwich placements.
- Ensuring equality, diversity and inclusion goals are at the forefront in any planning, delivery and review of activities.
- Sourcing, selecting, and managing training providers to deliver apprenticeship programmes that meet the needs of the different directorates.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Hackney

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Individual Giving and Legacy Officer

Location: Stokenchurch - Hybrid Working, 2 days per week in office (subject to business needs)
Salary: £25,324- £28,327
Contract: Full-time, Permanent

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

What we are looking for:

We’re looking for a passionate and driven Individual Giving and Legacy Officer to join our growing Fundraising team. This is an exciting opportunity to shape and deliver campaigns that inspire support and build lasting relationships with our donors.

At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters
and that’s where you come in.

Your role

As Individual Giving and Legacy Officer, you’ll play a key part in delivering multi-channel fundraising campaigns and developing supporter journeys that are meaningful, engaging, and impactful. You’ll work across both individual giving and legacy fundraising, helping us grow income and deepen connections with our community.

You’ll be responsible for:

• Delivering legacy campaigns across email, print, and social media to inspire future gifts.
• Running individual giving campaigns across regular giving, in-memory donations, lottery, cash appeals, and our online shop.
• Creating and refining stewardship journeys across digital, print, and phone to ensure supporters feel valued and connected.

About you

• You’ll bring experience in fundraising and a good understanding of individual giving and/or legacy fundraising. You’ll be confident working across different channels and managing multiple projects with strong organisational skills.
• We’re looking for someone who:
• Has experience supporting fundraising campaigns via direct mail, email, telemarketing, or social media.
• Is highly organised and able to manage competing priorities and deadlines.
• Is passionate about making a difference and eager to grow within a supportive team.

Why join us?

At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.

If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

• 25 Days holiday / 267 Hours Holiday
• Hybrid Working (minimum 2 days in office)
• Holiday Trading
• Free annual Flu Vaccination
• Blue Light Card (Option to purchase)
• Employee Assistance Programme
• Company Pension Scheme
• Simply Health – Medical cash back scheme
• Disability Confident Employer
.
How to apply

To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.

Vacancy Closing Date: 10/10/2025 This post may close early due to high numbers of applications, so you are advised to apply promptly.

Interviews will be held week commencing 20/10/2025

TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.

You may also have experience in the following: Individual Giving Officer, Charity, Charities, Third Sector, Fundraising Officer, Business Development, Legacy, Legacy Officer, Direct Marketing, Campaign Management, Support Engagement, Individual Giving, Charity, Third Sector, NFP, Not for Profit etc.

REF-223 884

This is a senior leadership role at The Charity, as part of the Extended Leadership Team, and reporting into the Director of People and Culture. You’ll work particularly closely with senior managers to attract, retain and develop a diverse and talented workforce. You will be responsible for day-to-day leadership of people operations, volunteer development, internal communications and learning. You will promote a culture of continuous learning, innovation, and collaboration across The Charity, whilst ensuring that we adhere to relevant employment legislation and good practice.

The role will be responsible for leading a small, capable team of HR, Volunteering, and Learning and Engagement colleagues in support of our strategic priorities. We’re a small team, requiring you to flex between strategic activity and hands-on operational management.

You’ll be an experienced Human Resources professional with the expertise and knowledge to develop and drive forward our people priorities, supporting team members and volunteers to thrive at work. And as a member of the CIPD, ideally Chartered, you will understand the importance of working in true partnership to advise and support your leadership peers.

KEY ACCOUNTABILITIES:

Leading People Operations: embedding excellent policies and processes, and advisory support

· Provide leadership of the the day-to-day People and Culture team at the Charity, including direct management of the People and Culture Manager, Volunteer Development Manager, and Learning and Engagement Manager.

· Develop strong relationships with internal and external stakeholders, including engaging Champions Groups e.g. EDI Champions, to make The Charity a great place to work

· Provide senior leadership advisory support to Heads of Teams peers and the Senior Leadership Team to ensure we have the right skills and culture to enable our strategic priorities

· Provide advice, guidance and support to leaders and manager on employment law, people policies and practices, and manage complex employee relations matters as required

· Oversee the management of people operations suppliers, including with payroll and pensions, and setting and tracking the People and Culture budget in support of our people priorities

· Work with the People and Culture Manager to develop and deliver innovative recruitment plans that attract talented and diverse candidates, and inclusive selection and onboarding processes

· Work with the support of the People and Culture Manager to collect and report meaningful people data to inform decision-making, supporting retention and engagement.

· Work with the People and Culture Manager to evaluate, develop and manage wellbeing programmes that support the physical, mental, and emotional health of The Charity team

· Work with the Learning and Engagement Manager to develop a career framework that rewards and recognises strong performance and provides meaningful career development opportunities

· Work with the Learning and Engagement Manager to embed a culture of listening at The Charity, where people’s ideas and concerns are sought, listened to, and responded to. This includes overseeing strong internal communication.

Leading and delivering people and culture projects

· Support the Director of People and Culture to lead and deliver projects and initiatives in support of The Charity’s EDI plan, promoting diversity, equity, and inclusion within The Charity, and working to ensure that our team reflects the diverse communities that we serve.

· Lead change management projects, whether that’s supporting organisational growth, redesign to support capacity and capability for the future, or responding to external challenges

The Woodland Trust is looking for a Biodiversity Net Gain (BNG) Manager to lead the development and delivery of BNG projects across the Woodland Trust estate, including identifying and managing on-site opportunities and habitat banks.

The Role:

• Build and manage relationships with local authorities, partners, and internal teams to unlock BNG opportunities aligned with our Create and Restore goals.
• Coordinate BNG activities and governance, ensuring regulatory compliance, robust delivery frameworks, and effective reporting across the organisation.
• Provide technical, ecological, and project management support to internal teams, including site assessments, due diligence, and monitoring.
• Develop and implement a strategic, Trust-wide approach to BNG, supporting consistency, best practice, and alignment with our monitoring and evaluation principles.
• Support external affairs and policy teams with technical input on planning matters and champion the Trust’s position on BNG in external forums.
• Manage budgets, secure development leads in collaboration with the Corporate Partnerships team, and lead on partnership and agreement development for BNG delivery.
• This is a 36-month fixed term contract
• This is a homeworking role with travel across a wide area, sometimes to remote locations. Overnight stays may be required which may be at least once per month.

The Candidate:

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
• Strong ecology background with practical experience delivering Biodiversity Net Gain (BNG), and the ability to act as a ‘Competent Person’ representing the Trust.
• In-depth knowledge of BNG policy, legislation, and the Defra metric, with experience preparing Habitat Management & Monitoring Plans and costing project delivery.
• Proven project management and stakeholder engagement skills, with experience influencing internal and external partners to embed best practice.
• Experience working with the development sector and ideally with local authority planning departments, supported by a relevant professional network.
• Understanding of land rights, liabilities, and environmental policy, with the ability to deliver community benefits through BNG and conservation projects.
• Willingness to travel across the UK, including remote locations, with a full driving licence and flexibility for occasional overnight stays.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.

Make sure that you complete the Personal Statement to show your relevant skills and passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

Job Title: Associate Director of Brand, Music and Entertainment

Location: Home-based (with frequent travel) or Hybrid (with 1 day per week in the London Office)

Hours: 35 hour per week

Contract type:Permanent

Salary:£64,904 per annum (home-based) - £70,716 per annum (hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

If you’re looking for the ultimate opportunity to shape and work for a powerful brand with an emotive cause, alongside some of the most talented people in marketing, communications, music and entertainment – this is the role to consider.  You’ll collaborate with some of the biggest names and brightest talent in the music and entertainment industry, creating unforgettable moments that raise vital funds for young people with cancer.

With an audience and impact focus, you’ll develop young people’s their stories in ways that inspire action and secure the support they need today, tomorrow, and long into the future.  You’ll hold overall accountability for the delivery of all areas of Brand, Marketing, Communications, Creative, and Music & Entertainment.

That includes: 

• A Marketing team, covering brand and paid digital marketing 
• A Creative team of designers, writers and filmmakers 
• A Communications team, including media, PR and social media 
• Our Music & Entertainment team, responsible for celebrity engagement, events, our iconic Royal Albert Hall week, and merchandise 

We’re looking for an exceptional leader who can work alongside their Associate Director colleagues to drive the charity forwards, and to engage, coach and inspire our talented Heads of Department and their wider teams. This is an exciting moment as we embark on new strategies across brand, audience, and music and entertainment. You’ll play a pivotal role in finalising and embedding these plans and galvanising the team to deliver even greater impact for the young people we exist to serve. 

We anticipate a high level of interest for this role, so we encourage candidates to demonstrate their effective communication with concise and evidence-based examples of their suitability when completing the application.  In return, we keep you updated and informed as the recruitment progresses and deliver a positive and two-way experience. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 9th October. Psychometric testing stage: 14th – 17th October. Interviews on 23rd or 28th October.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.

Please note in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR Team.

Senior Policy and Campaigns Adviser

London

£37,734 – £41,000

Minimum 6 days a month in the London office, anchor day in the office every Wednesday

Working hours – Full Time (35 hours a week) - 

Start date – January 2026

The Royal College of Physicians (RCP) is recruiting a Senior Policy and Campaigns Adviser to join its policy and campaigns team in the new year.

This is an exciting opportunity to join the RCP as the organisation seeks to finalise and implement its new strategy.

The RCP represents around 40,000 members and fellows in the UK and internationally. Our members and fellows work across over 30 medical specialties such as cardiology, neurology, infectious diseases, geriatric and respiratory and acute internal medicine -working in hospital and community settings.

With the 10 Year Health Plan outlining three shifts for health policy in England, the senior policy and campaigns adviser will play a critical role in developing policy positions rooted in physician experience so we can effectively influence the national agenda. You will develop and deliver policy work on a range of high-profile topics such as the NHS workforce – including issues facing early career doctors – health inequalities, digital and AI and clinical research.

You’ll need a sharp eye for detail and be able to quickly and accurately interpret and communicate complex information. You will have experience of analysing policy developments in the external landscape and making recommendations for how to evolve and progress policy positioning in response. You will be as comfortable speaking to officials and other stakeholders as you are writing policy reports, consultation submissions and briefings.

You will brief the president, senior officers and senior staff and play an active role in engaging external stakeholders in NHS systems and the wider sector. You will provide lead support to an RCP advisory group, working closely with the chair to set and deliver a workplan.

The policy and campaigns team – and the wider communications, policy and research directorate – is a fast paced, collaborative and innovative environment. You will help us shape our objectives and continuously improve how we work.

Responsibilities

• Developing and delivering policy work across a range of topics within the RCP’s policy portfolio.
• Delivering robust horizon scanning and policy monitoring to proactively identify key issues and opportunities to evolve our policy positioning and further our aims.
• Developing proactive and reactive policy positions on high-profile issues relating to the RCP’s work, working in partnership with senior officers, RCP members, communications colleagues and other staff and organisations as appropriate.
• Working flexibly and proactively, undertaking a range of work such as writing briefings, policy positions, reports, committee papers, consultation responses.
• Supporting senior officers and staff in stakeholder meetings, including researching and drafting briefings and yourself representing the RCP at meetings and events.
• Building and owning relationships with sector stakeholders, NHS systems and other organisations relevant to the RCP’s policy and campaigns aims.
• Contributing policy advice to the media team to underpin media releases, comments, statements and opinion pieces.
• Supporting RCP committees and advisory groups to develop and deliver policy work.
• Any other duties commensurate with your post, including deputising for the Head of policy and campaigns and other staff as required.

Experience

You will

• have a strong background in policy development and effective influencing, with a demonstrable understanding of the policy development process and how to influence national and/or arms-length body policy processes.
• be able to quickly and accurately analyse and interpret complex information to aid understanding and decision making.
• have excellent writing skills and strong experience of producing briefings, consultation responses and other communications on behalf of an organisation.
• have experience of successfully managing competing views, priorities and interests to achieve your aims.
• be able to quickly develop positive and effective working relationships with a diverse range of people, including those in senior positions.
• be able to act on your own initiative to develop new work, proposing reasonable and realistic solutions.
• understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering influencing work.

Closing date: 05 October 2025

Interviewing date: 21 October 2025

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. 

Night Shelter Manager

Glass Door Homeless Charity

London, Greater London (On-site)

£19.90 per hour

Part-time (Daily shifts - 5pm to 10pm )

Contract (Six months)

How to apply

Job description

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.