Community development jobs in thamesmead, greater london
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Job overview
A fantastic opportunity to lead the Chrysalis East team in the role of Director at the London Academy of Excellence Tottenham - the Sunday Times ‘State 6th Form College of the Year 2020-21’.
About us
LAE Tottenham is a selective 16-19 free school, which offers a rigorous academic curriculum alongside a broad co-curricular programme and exceptional pastoral support enabling students to access high tariff universities. In 2023-24, over 75% of students won places at Russell Group universities, from a cohort in which 50% of students had been eligible for free school meals at secondary school.
LAE Tottenham
- Academically selective 6th form, opened in September 2017. Results in the top 3% nationally for attainment and progress.
- Principal Education Sponsor Highgate School and Lead Business Sponsor Tottenham Hotspur Football Club.
- Partnered by eight other leading independent schools - Alleyn’s, Chigwell, Haberdashers’ Aske’s Boys’, Harrow, John Lyon, North London Collegiate, Mill Hill and St Dunstan’s College, each offering departmental support, CPD, expertise and shared student experiences.
- Providing first-class support into top class higher education and employment, focused on academically ambitious young people
- Housed in a stunning new state of the art school building linked to the Tottenham Hotspur Stadium
- Sunday Times ‘State 6th Form College of the Year 2020-21
- Rated outstanding by OFSTED
Chrysalis East aims to reduce inequalities in progression to highly-selective universities for students across Tottenham. Working in partnership across a network of local schools, the programme includes academic enrichment, university preparation and careers guidance.
Chrysalis East seeks to help young people in Tottenham flourish educationally and make better informed choices about their futures. We want to support more young people to achieve the grades to be able to progress to sixth form ensuring our school is accessible to as many young people locally as possible. Whilst based at LAE Tottenham, we work in partnership with a network of local schools and our programme includes academic enrichment, small group teaching, university preparation and careers guidance.
As the most senior leader of Chrysalis East, the Director will be its most passionate advocate - able to communicate its mission with authenticity and conviction, and to bring people with them. They will act as the programme’s public face, winning hearts and minds among school leaders, teachers, pupils and parents, and ensuring the project’s vision is shared, understood, and supported across the community.
The Director of Chrysalis East role is advertised on a full-time basis, and on a fixed-term contract until August 2030.
LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare.
We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school.
LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.
Please note that this role is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website.
The closing date is 23rd June 2025. Interviews are scheduled to take place w/c. 30th June 2025.
(LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IPSEA training to Level 2 is required for this role. Further training and qualifications will be offered and supported.
This role is to support SENDIASS - The Special Educational Needs and Disabilities Information Advice and Support Services and to lead on Youth Facilitator role.
Centre 404 is a leading charity based in North London with an excellent reputation for providing high quality services to children and adults with learning disabilities and their families. This role will be part of our Children, Young People, Families and Engagement service that works with family carers of children and adults who have a learning disability and offers advice, training, support and events throughout the year.
This is an ideal opportunity for an effective and confident individual to bring SEND expertise to the team within a supportive and collaborative environment.
The role will involve providing impartial information, advice and support to parents of children and young people, and young people themselves, who have Special Educational Needs and/or a disability so they can make appropriate, informed decisions about their education - in line with the SEND Code of Practice (2015) and relevant legislation.
You will obtain and process referrals and provide support and expertise at all points along the SEN journey for service users and their families. You will partner with a range of other organisations; local and national, voluntary and community and will variably act as advocate, mediator, facilitator and supporter in the best interests of the children, young people and parents within the service
Knowledge of local authority processes, national policies and legislation and relevant SEND issues will be essential to this role alongside organisational expertise and a real desire to engage with users in order to create and deliver a range of events and activities as part of the sider Supporting Families team.
This is a potentially hugely rewarding role for an individual with significant experience of the SEND Code of Practice offering challenge, autonomy and opportunities for development within a growing organisation.
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. The full person specification and job description are available as an attachment to this advert.
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
The Activate Fund:
For 60 years, the Churchill Fellowship has been supporting remarkable individuals to source solutions from around the world to tackle critical issues affecting communities in the UK. The Activate Fund is an extension of the Fellowship which provides further funding and support to Fellows on their return to the UK to turn their ideas into action and achieve real and lasting change.
Purpose of the role:
This is a new role which sits within the Fellowship team and will be responsible for the re-opening of the Activate Fund in June 2026, following completion of a successful pilot. The Head of Activate will lead on all aspects of the application and award cycle and on the development of additional forms of support to enhance Fellows’ impact on society. The role will be supported by the Activate Manager, work closely with the Salesforce and Engagement teams, and alongside colleagues managing the annual Fellowship selection process.
This is a new role which is being recruited with sufficient lead-in time for the Head of Activate to be inducted into the existing processes to deliver the first year of awards, with scope to introduce new ideas to enhance the Fund’s impact from Year 2.
Key responsibilities:
Delivery of Activate
- Lead on the re-introduction of the Activate Fund; responsible for ensuring that potential applicants and relevant stakeholders understand the purpose, scope and criteria of the Fund and that all systems and processes are in place for applications to open in June 2026.
- Lead on the selection process from pre-applicant support to application, assessment and award, supported by the Activate Manager, working closely with the Salesforce team and the Comms team, and ensuring the process is aligned with TCF’s EDI values and strategic priorities.
- Lead on the iterative improvement of application and award documentation, throughout the lifetime of the Fund, working closely with the Salesforce team to ensure that any process changes are agreed with sufficient planning time to be implemented ahead of the next cycle.
- Oversee and participate in the longlisting and shortlisting of applications to the Fund, alongside other Fellowship staff and external assessors, where required.
- Responsible for establishing and convening (an) award panel(s) for the Activate Fund and working with the Chief Executive and Engagement team to identify panel members, likely to be drawn from the Fellowship’s Board of Trustees, Advisory Council, expert working groups and/or previous Activate grantees.
- Responsible for ensuring appropriate due diligence is conducted on applicants and where relevant, host organisations, to ensure that Activate grants are awarded in line with TCF’s charitable objectives and for a purpose that benefits individuals and communities in the UK.
- Attend and play a key role in the Activate selection interviews, including supporting Panel decision making according to agreed selection criteria, grant-setting and providing feedback to unsuccessful applicants.
- Oversee the award, payment and reporting of Activate grants, including the development of appropriate terms and conditions, and reporting requirements.
- Manage the Activate annual budget, ensuring that grants awarded are in line with the annual budgetary allocation for the Fund and report as required to the SLT.
- In collaboration with the Development team and Salesforce team, set up appropriate reporting mechanisms so that funding partners contributing to the Fund are informed of relevant Activate awards and updated on progress, as required.
Safeguarding and EDI
- Work with the Fellowship’s safeguarding lead and with the Fellowship Director to identify safeguarding risks and develop appropriate processes that are specific to the Activate Fund, for example where Fellows are working with children and adults at risk.
- Contribute to the ongoing improvement of the Fellowship’s approach to Fellows’ wellbeing, particularly when awarding grants to Fellows with lived experience of the issues they are addressing in their project.
- Work closely with the Fellowship’s EDI lead to ensure a proactive and consistent approach to EDI in the delivery of the Fund; in particular, that the Activate Fund’s selection processes are accessible to all Fellows eligible to apply, that EDI is core to the development of pre-application and non-financial support, and that the Fund’s messaging is inclusive and representative of the diversity of Churchill Fellows.
Enhancing Fellows’ capacity to achieve UK impact
- Building on learning from the Activate pilot, work closely with the Activate Manager to develop a support offer for Activate grantees that enhances their capacity to deliver their funded project and create change in their chosen sector or community; this could include 1:1 support such as mentoring and coaching and/or peer learning, convening and networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director and Head of Fellowship, explore if there might be opportunities for scaling support which has been tried and tested with Activate grantees, to Fellows at different stages in their Fellowship journey.
- In collaboration with the Engagement team, support Fellows to develop relationships with individuals and organisations in relevant sectors that will amplify the impact of their Activate project and proactively explore opportunities for Knowledge Partners to contribute time, expertise and networking support to Activate grantees.
Evaluation and Learning
- Working closely with the Engagement Director, to develop an approach for evaluating how the Activate Fund enhances Fellows’ capacity to create change in the UK.
- Apply lessons learned from stakeholder feedback to improve the experience of Activate applicants and grantees through changes to the selection process, development of new forms of support and extension of networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director to undertake a strategic review of the impact of the Fund from the end of Year 3.
- Keep up to date with new thinking and research around supporting and developing individuals and good practice in grant making, including developing relationships with relevant individuals and organisations.
Fellowship team
- Attend quarterly leadership meetings, where appropriate and, in particular, to contribute to thinking about TCF’s role in supporting Fellows to achieve change in the UK.
- Attend Fellow-led events as appropriate and utilise knowledge of Fellows’ activation of their Fellowship learning to contribute to the design and delivery of Fellowship events, such as Connect & Inspire, as required.
Person Specification
Qualifications
- Degree level or equivalent transferable skills
Skills & Experience
- 10 years’ experience in grant making, with at least 3 years in a senior grant making role with responsibility for designing and delivering an end-to-end grant making process.
- Experience of managing a multi-year grant making or support programme and balancing ongoing delivery with innovation and improvement.
- Experience of working with and supporting individuals to create change whether through grant making, learning and facilitation or movement building.
- Demonstrable knowledge of different grant making practices and a commitment to trying out new approaches to remove barriers to those furthest away from funding.
- Experience of convening and managing relationships with multiple stakeholders to deliver time-sensitive projects or programmes and confident in liaising and negotiating with busy people in senior positions.
- Previous line management experience.
- Experience in safeguarding and or risk management.
- Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement.
- Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms.
- Excellent organisational and prioritisation skills.
- Evidence of managing a team and contributing to the creation of inclusive and collaborative working environments.
- Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals.
Personality Characteristics
- A confident and reflective leader, with the ability to inspire and support a new team and to contribute to a positive and collaborative working environment.
- Ability to balance an appetite for innovation and improvement with a pragmatic approach to working within an annual grants cycle.
- Ability to work with good humour, a positive attitude, tact, and diplomacy and to maintain confidentiality.
- Commitment to the principles of equity, diversity and inclusion.
- Ability to meet deadlines, and to work under pressure when required.
- Attention to detail and accuracy.
- Proactive and able to work well independently as well as part of a team.
- Passionate about achieving excellence through personal development and continual learning.
- Self-motivated and a great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
- To have a genuine commitment to the values and ethos of the Churchill Fellowship and an interest in the social impact and the work of the TCF Fellows.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary c. £50-£55,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
- Personal Development Budget for training
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings, and Thursdays as an additional core day for Senior Leaders.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have 160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Lead for Digital and Communications.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Manage day-to-day administrative tasks including maintaining records and supporting internal workflows and some internal team communications
- Monitoring of shared inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms, CPD and Curriculum teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions, conferences, and away days
- Creati event collateral in a professional and timely manner
CPD Support
- Support with organising and hosting online and in-person training and courses
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
- Support the technical and logistical setup for virtual meetings and webinars
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Mondaycom, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people.
- You will work in a supportive environment that values learning, innovation, and collaboration.
- We offer opportunities for professional development and encourage staff to shape and grow their roles.
- HEP is an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required.
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Ataxia UK
Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation.
About the Role
We are looking for a Helpline Officer to join our small and supportive Services Team. This role is central to delivering high-quality information and advice via our Helpline, and to supporting and working alongside our trained Helpline Volunteers.
The Helpline is a trusted source of support for people affected by ataxia, offering clear, accessible information on a wide range of issues including welfare benefits, accessing grants, and access to health and social care. The role also contributes to the wider development of our Helpline and Advocacy services, helping ensure those who need more in-depth support are connected to the right resources.
This is a part-time role, working 14 hours per week to help deliver our Helpline service. The Helpline currently operates Monday to Thursday from 10:30am to 2:30pm, with plans to extend these hours in the future.
About you
You have experience providing advice and information, and you're confident talking to people who may be dealing with difficult situations. You’re comfortable working on your own and as part of a small team. Experience with helplines, volunteers, or long-term health conditions would be an advantage.
Benefits of working for us.
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25 days annual leave pro rata (rising to 30 with a length of service)
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Extra holiday day for your birthday
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Access to a free Employee Assistance Programme & Employee Hotline
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Flexible hybrid working
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Pension scheme
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Enhanced maternity and co-parental leave
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Cycle to work scheme
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Training and development opportunities
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Accredited Living Wage Employer
The client requests no contact from agencies or media sales.
Role Purpose
Our Communications Officer will help raise awareness of our work with our national partners and stakeholders. Working closely with the wider communications team, you’ll play a key role identifying opportunities to inform and engage our audiences through a range of communications, both digital and offline. You’ll have a strong eye for a compelling story to help demonstrate our impact and inspire collaboration from our partners, and you’ll know how to share these in the most effective ways to generate engagement.
You will be comfortable working in a fast-paced environment, pulling together work from across the organisation and our programmes into a clear plan to share with our national stakeholders. This will require a highly organised approach, a strong eye for detail and ability to work to tight deadlines.
You’ll be committed to our organisational values and the need for continued learning and improvement necessary for Thrive at Five to develop a new place-based model for supporting early childhood development.
Role Description
- Working with the senior communications manager, regional communications coordinators and fundraising team, implement a national content strategy and identify opportunities to share our work, including events and activities, in line with Thrive at Five’s communications aims and objectives
- Plan, write and edit a range of copy, both on and offline, including case studies, newsletters, blogs, infographics, films / video and promotional documents
- Produce content for Thrive at Five’s national LinkedIn channel, including videos, images and text, to support our overarching communications strategy and objectives
- Analyse national and regional content performance across all channels and explore opportunities to drive audience engagement and growth, ensuring all online copy adheres to SEO best practice
- Keep the Thrive at Five website up to date, writing and uploading regular news posts and blogs from across our programmes and activities
- Support the senior communications manager to monitor and identify relevant opportunities for Thrive at Five to react to news, participate in online discussions and share insights to strengthen the brand’s authority
- Work with the senior communications manager to review and update Thrive at Five’s brand guidelines, rolling out across the organisation and ensuring colleagues understand and can confidently apply them
- Support the communications team with CRM and stakeholder management
- Supporting wider communications activities as needed, particularly during busy periods
Requirements
Essential
- Minimum of three years’ experience in a related communications role, including copywriting and content creation
- Excellent copywriting and editorial skills, including long-form content
- Experience delivering and reporting on content strategies
- Experience producing high-quality, clear, compelling, and audience-appropriate content for a range of platforms
- Experience working with and editing websites and CMS
- Ability to work as part of a team and build excellent working relationships internally and externally
- Strong organisational and project management skills with an eye for detail
- Strong interpersonal skills with the ability to develop relationships
- High levels of empathy, passion, and care for those in our community.
- Alignment with our organisation’s values.
Desirable
- Experience of using evaluation tools and reporting on performance of communications and campaigns activity against objectives
- Experience and knowledge of the early years sector
- Experience with design software and tools
Please apply by submitting your CV (2-page max including name of two referees) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.
The client requests no contact from agencies or media sales.
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key Responsibilities
Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations.
- Undertaking debt advice file reviews.
- Identifying advisers’ soft skill and technical training needs.
- Providing constructive feedback, and pastoral support, to advisers and their line managers.
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
Ensure project compliance and quality requirements are achieved
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload.
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, the PTN is recruiting a Partnerships Manager who will provide management and oversight of key partnerships essential to the delivery of the Network’s Strategic Plan, with a specific focus on the development and delivery of Regional Hubs.
You will have experience of establishing and delivering partnerships; dedicated to social justice; a commitment to collaborative working; and proven management experience.
Key Tasks
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To manage the Partnership team, setting clear goals and objectives linked to the Strategic Plan
- To lead on the development and support of Regional Hubs, including support with grant funding and income generation
- To act as the primary point of contact with Regional Hubs, for initial enquiries and ongoing relationships, including with staff and trustees
- To provide oversight of the Network’s Parliamentary work in Westminster and across the devolved administrations
- To oversee the Network’s Learning & Evaluation framework, offering insight and advice as appropriate, ensuring that agreed activities are delivered on time and in budget
- To be the primary point of contact for partners working alongside the Network to deliver change in line with its Strategic Plan
- To recruit external partners to participate in the Mutual Mentoring programme
- To liaise closely with members of the Amplify Team in the development of national partnerships
- To develop and support work with creative partners to highlight the resilience of those struggling to overcome poverty
- To deputise for the Director as and when required
- To undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for this role, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
We’re looking for an experienced e-commerce officer to join our Trading team to showcase and promote our exciting year round range of products to raise income and engage supporters via our online shop, catalogues and commercial partnerships.
You’ll be a great communicator and maximise the potential income while ensuring every supporter has a great experience shopping with us.
What you’ll do:
- Lead on the development and day-to-day running of the online shop including platform improvements
- Develop digital marketing plans, that complement the overall Trading communication plans, to drive traffic and sales to the online shop
- Add products to the online shop using clear, consistent content that is bold and creative to drive sales
- Constantly review content to ensure that the information is compelling, audience-focused accurate and relevant
What you’ll bring:
- A strong understanding and experience of Shopify including designing pages, basic HTML and CSS coding, digital best practice and marketing
- Experience of planning, delivering and evaluating digital marketing activity across paid and owned channels
- Excellent communication and influencing skills, with the ability to convey complex matters clearly and coherently
- Significant experience of CMS management and tools such as Canva, Photoshop and Figma
- Experience of operating in a modern digital workplace, including using digital tools
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held from Thursday 19 June 2025, in person at our London office
The successful candidate will be required to:
- attend the UK London office a minimum of 2 days per week (one of which is a Wednesday).
- provide your own broadband service with a minimum download speed of 2Mb
- have a confidential space in which to work when working at home
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Energy Adviser (3 Days/Week – Supporting Vulnerable Communities)
Be the difference. Help people take control of their energy bills, reduce fuel debt, and stay warm and well.
Salary: £16,200 – £19,530 (3 days/week, FTE £27,000 – £32,550) depending on experience
Location: Office based and community outreach
Contract: Part-time (3 days/week)
We’re seeking a compassionate, proactive Energy Adviser to join our team and support households struggling with high energy bills, fuel poverty, and debt. This role goes beyond advice – it’s about empowering individuals and families to take control of their energy use and improve their financial wellbeing.
Whether you're an experienced adviser or someone with the right skills and passion ready to train into the role, we'd love to hear from you.
What You’ll Do
- Provide one-to-one energy efficiency advice and practical support, tailored to each client’s situation.
- Deliver casework-level support for households facing fuel debt and financial hardship.
- Raise awareness about energy-saving strategies and encourage peer learning in local communities.
- Help vulnerable households prepare for and manage rising energy costs.
- Support clients in identifying and claiming benefits and entitlements to increase their household income.
Why Join Us?
- Make a tangible difference in people’s lives every day
- Work in a flexible, supportive, and purpose-driven environment
- Access ongoing training and development opportunities
- Be part of a team committed to support the community
How to Apply:
- Email your CV with a personal statement
- Application Closing Date: Monday, 9th June 2025 (9 am)
- Interview Date: TBC
Limehouse Project is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us at Limehouse Project and be part of a team that is transforming lives!
The client requests no contact from agencies or media sales.
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
We are excited to announce that in September we are opening two new clubs in Bromley borough (location to be confirmed). One club will be for Juniors (4-8 years) and one club for Seniors (12-16 years). We are seeking support workers for these new clubs.
We are looking to appoint a number of support workers to provide an inclusive, welcoming and supportive environment for our autistic members.
Working under the supervision of Programme Delivery Managers and Supervisors, key responsibilities include:
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Programme support and activity delivery. This includes delivering activities for members at the clubs during term time and school holiday activities.
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Supporting members with their engagement and development in activities, both educationally and socially.
Salary Band: £ 13.85 per hour
Contract Type: Casual worker contract
Working Pattern: Weekday(s): late afternoons and evenings. School holidays: mornings and afternoons. Weekend trips.
Location: Bromley based location
About you
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills. You will have experience of working with young people, particularly those who are vulnerable, challenging, or have special needs.
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you are keen to join us at CASPA and believe you have what it takes to be a CASPA Support Worker please read through the job description. This will give you more information about what is required for the role. It also includes a person specification.
Pleae apply with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
You will also need to complete our application form on our CASPA website.
The safety and welfare of our members is paramount, and all these posts will be subject to satisfactory reference and a full DBS check.
Closing date for applications 3rd June 2025 We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply.
The client requests no contact from agencies or media sales.
Working closely with the Awareness Programme Manager, Senior Volunteer Development Manager, and colleagues in our Community Services Engagement team, the senior Awareness Programme Officer will be responsible for the delivery of our awareness talk programme across the UK. This includes the recruitment, coordination, support and training of volunteers in line with Bowel Cancer UK's volunteering strategy and the awareness programme plans.
You will be a team player with excellent communication and people skills and you must be proactive, resilient and capable of organising and managing a busy workload.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns and Communications Manager (Job share)
2 days a week, 14 hours a week
Salary: £37,035 - Pro-Rata
Duration of Contract: 2 years (Renewable subject to funding)
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. As testament to its’ success and in response to huge need, IKWRO has expanded and now provides unique and vital support for women and girls from all Middle Eastern, North African and Afghan (MENA) communities who are at risk of “honour” based violence, child marriage, forced marriage, female genital mutilation, domestic violence, sexual violence and other forms of gender violence.
IKWRO provides direct services including advocacy and professional counselling. IKWRO opened the UK’s first specialist Middle Eastern women’s refuge. IKWRO is regularly called upon to share expertise with government, academics, and media and to train professionals from bodies such as the police, social services and schools.
IKWRO has led the recognition of “honour” based abuse and “honour” killing as forms of violence against women and girls. Campaign successes include; the first extradition from Kurdistan-Iraq to the UK of perpetrators of “honour” killing of Banaz Mahmod, the UK’s criminalisation of forced marriage, child marriage, virginity testing and hymenoplasty, as well as the first ever national inspection of policing of “honour” based violence.
This is an exciting time to join IKWRO with the opportunity to help shape and implement the organisations’ new campaigns and communications strategies.
The Campaign and Communications Manager will work under the direction of the Executive Director of IKWRO and will be responsible for drafting and implementing IKWRO’s new campaign and communications strategy to achieve positive systemic legal and policy change, informed by the experiences of the women and girls that IKWRO represents. The role involves lobbying, research, media and communications, networking, events management, engaging with the wider team and the women and girls IKWRO represents to ensure their voices are heard and maintaining and strengthening IKWRO’s leadership in the field. The Campaign and Communications Manager will be both an excellent team player and also have the ability to work independently and manage volunteers.
The client requests no contact from agencies or media sales.
Head of Policy
We are looking for a Head of Policy to join the team. This critical role leads policy work with Whitehall departments and external organisations to ensure policy and spending decisions are informed by evidence.
If you want to join an impact driven organisation, improving outcomes for vulnerable children and families then apply today!
Position: Head of Policy
Location: London/hybrid
Hours: 35 hours (flexible working available)
Salary: £69,700 plus generous benefits
Contract: Permanent
Closing Date: 8 June 2025 23:59
Interviews: 17 June 2025
The Role
Leading discussions with policy makers in central government departments and leading sector organisations, you will understand their needs, keep abreast of the current policy context and work to ensure robust evidence on effective policies, programmes, and practices is at the heart of spending and operational decisions.
You will work to:
- Ensure the research is policy relevant
- Identify policy implications from research
- Develop the organisations policy positions
- Provide evidence and advice to inform government policy development as needed.
Key tasks include:
- Lead policy influencing
- Deliver the work programme
- Team and organisational leadership.
About You
You will have in-depth understanding of key public policy and services at the national and local level, including the current local practice and delivery climate in local authorities – particularly relating to children’s services – as well as exceptional leadership, interpersonal, and networking skills
You will have experience of:
- Working in a policy environment in government, a national charity or think tank to secure change within national government and other national organisations
- Translating complex academic evidence accurately and rigorously to create effective outputs that meet a variety of needs
- Working with What Works evidence standards and how to apply them practically to achieve impact
- Building effective high-level relationships to secure change within national government and other national organisations.
The Organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success.
Some of the great benefits include:
- 30 days annual leave, plus one extra day off for your birthday,paid bank holidays, and up to three can be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment.
- Employee Assistance Programme with 24/7 counselling, legal & information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of what does, and it’s vital that the workforce reflects the diversity of stakeholders and the wider society in the UK. We actively seek candidates from diverse backgrounds and communities and offer excellent salaries, learning and development opportunities and a great office location situated in the heart of St James’. The team works in a hybrid and flexible way and recognises the importance of a good work-life balance.
You may have experience in other areas or roles such as: policy; research; research and policy; policy and Influencing; Head of Policy; Head of Research; Head of Research and Policy; Head of Policy and Influencing; Director of Policy; Director of Research; Director of Research and Policy; Director of Policy and Influencing. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community Drop In Service
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 14:00-22:00 across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3x in person Safe Spaces, a Helpline and a Forensic Community You’re your portfolio may expand as new services are acquired.
Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis’ Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes. The Service Manager will also be expected to build and sustain working relationships with statutory services and represent HFEH Mind at external meetings.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements
Key Responsibilities
· To oversee the management of the Crisis Alternative Drop-in Services and other services, in line with organisational values and service quality expectations.
· To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
· To ensure safe working and risk management
· To ensure feedback is provided on risk mitigation through serious incident reports.
· To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
· To complete audits and high quality reports for senior internal and external stakeholders
· To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets
· To provide effective line management supervision to Team Managers, Senior Support workers and Support Workers where applicable.
· To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
· To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
· To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
· To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
· To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
· To support the Deputy Manager, Team Managers to ensure adequate and appropriate staffing at all times within the service.
· To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.
· Work collaboratively with West London Mental Health Trust staff to support, develop and promote both the service.
· Establish excellent working relationships with core and out-of-hours services such as Emergency Services, Crisis Teams and GPs, around inward and outward referrals.
· Ensure quality and compliance (in line with CQC standards, NICE guidelines, MQM and other relevant standards)
· Work within HFEH Mind’s policies and procedures including; Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health & Safety, GDPR and Professional Boundaries.
· To embed all operational policies across managed services in line with a consistent organisational approach.
· Ensure service users satisfaction surveys are undertaken.
· Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Director of Adult Services.
· Ensure that all managed services are effectively informed by service user feedback.
· Keep up to date with best practice and contribute to the continuous improvement of the service.
· Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.
· Produce regular service summary reports.
· To be rostered on the on-call rota
· Undertake such duties not included in the job description as are reasonably requested by the Director of Adult Services
Person Specification
· A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
· Experience of managing and mitigating risks
· Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
· Understanding of how to report and mitigate risks
· Understanding of suicide prevention
· Understanding of trauma informed care
· Understanding of mental health and safety planning
· An understanding of CQC requirements for mental health
· Managing services for vulnerable people in a service delivery organisation.
· Excellent people and project management skills and significant experience of supporting and managing staff.
· Experience of working in the voluntary sector and/or statutory services
· Experience of motivating, developing and training staff
· Successful track record in performance management of staff
· Experience of creating and implementing safety and risk policies and procedures.
· Compiling and interpreting performance data and reporting against service targets.
· Successful track record in planning and project management.
· Experience of report writing and presentation.
· Supporting people with mental health problems.
· Knowledge of and empathy for the issues facing people with mental health problems.
· Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety.
· Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
· Knowledge and understanding of the relevant statutory authorities including NHS and social care.
· Excellent communication skills and able to communicate effectively to a variety of audiences.
· Commitment to service user involvement and able to work with service user groups to develop this.
· Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people.
· Clear understanding of Equality, Equity, Diversity and inclusion organisational approach
· Commitment to working within the policies of HFEH Mind including confidentiality and safeguarding.
· Positive attitude, passionate about working for HFEH Mind and able to inspire people to higher levels of performance.
· Team player and able to form positive, professional relationships with staff at all levels.
· Able to work effectively with a range of external stakeholders to promote and develop the service.
· Strong organisational skills and able to take control of own workload and meet deadlines.
· Ability to work independently with minimum support.
· Confident in challenging poor performance assertively, constructively and successfully.
· High professional standards and the ability to communicate these clearly to others.
· IT literate to aid communication and analysis of data.
· Willing to undertake training and development.
· Ability to travel to multiple sites
Desirable:
· Mental health registration (nurse/doctor/therapist etc)
· Mental health qualification
· Has a full driving licence and use of own vehicle (desirable, not essential)
· Experience of working with databases such as Views, IAPTUS, Rio and Python
· Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.