Community development jobs
Grade: 0 - Director
Hours: Full time Permanent (37.5 hours per week). Flexible hours considered.
Responsible to: Chief Executive Officer
Direct reports: Head of Learning & Development, Head of HR, Volunteer Development Manager, Facilities and Events Manager
Key Interdependencies: Executive/Senior Leadership Teams/Trustees/Safeguarding Advisor
Location: ShelterBox HQ, Truro, Cornwall (A relocation package is available for the successful candidate if they require a move to Cornwall for this role).
Role Purpose
ShelterBox has changed a lot in the last five years, and the humanitarian sector is also evolving as we do, with a much stronger focus on partnerships with local organisations on the front lines of aid delivery. Yet we still send staff and volunteers on visits to programme sites, often taking calculated risks to oversee how we can learn and improve humanitarian operations. Our people are led by strong values of service and dedication, without which we could not serve communities after disaster. We are now seeking to put stronger systems in place to ensure we are getting the best from our staff and volunteers, and that we as an employer are giving them the best possible experience as members of this international organisation.
ShelterBox is searching for an experienced senior people leader with a proven ability to lead through ambiguity and transformation, with a track record of embedding high-performance cultures and navigating complex change in mission-driven environments. The successful candidate will provide leadership to our excellent people team and help to develop and deliver an engaging and effective new organisational people strategy, which must reflect the complexity of a globally distributed organisation, ensuring cultural intelligence, equity, and inclusion are embedded across all people practices. The Director of People and Culture will also work closely with our 13 affiliate offices to ensure alignment in our strategic direction on people management.
This isn't just about being a Director of People and Culture who has oversight of all aspects of the people function. This role is also about delivering visible and compassionate leadership as part of our Executive Team, consistently upholding and embodying our values of participation, learning, integrity and flexibility. The successful candidate will bring an assured presence with the ability to make decisions and influence at all levels, including Board and international affiliates. They will be a trusted advisor to the CEO and the Executive Team and be a visible, values-driven leader across the organisation.
You will be helping to build a new purpose-driven people strategy, embedding core values and our organisational mission. You will lead the team in driving our Employer Value Proposition: how we hire, train, develop and retain our people to meet the long-term aims and ambitions of the organisation. There will be a particular focus on training our future leaders and current managers in best practices, as well as establishing accountability for measuring performance and rewarding success.
You will oversee all aspects of the organisation's HR, learning and development, EDI, and well-being functions and a significant proportion of our volunteering support. You will be responsible for leading a function which works collaboratively with other teams to meet the organisation's overall people needs, and which recognises the critical importance of ShelterBox's staff and volunteers in delivering the organisation's ambitious plans.
Reporting directly to the Chief Executive, this role also reports to the Board of Trustees on a quarterly basis on all People matters. This role is also the Executive Team Lead on the Board's People and Risk Committee.
The Director of People and Culture is also a member of ShelterBox's Executive Team. This is our most senior management team, with overall responsibility for leading, planning and managing the work and development of the organisation. As a team, they are responsible for the delivery of 2025 plans as well as the implementation and development of longer-term strategy, and for ensuring that the wider organisational strategy delivers for the people we support.
The successful candidate will be starting a role within an exciting, supportive, and fast-evolving organisation. We are realigning our strategy to facilitate further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and ambition to work towards a world where no one is left without shelter.
Duties will include but not be limited to:
- Together with the CEO, Executive Team and People Team, develop and embed a long-term people strategy to achieve ShelterBox's overall strategic aims. Providing a clear future focused approach to redefine our Employer Value Proposition - including Reward, talent management and Performance Management approach.
- Strategically lead the people function, driving operational effectiveness, and ensuring staff and volunteer voices are represented across all levels of the organisation, including at Executive level.
- Partner with the executive team on workforce planning, risk management, and using people data to make informed decisions
- Lead the organisation to create and sustain a culture that drives employee engagement and satisfaction.
- Manage and support staff members through the challenges and opportunities of a new strategic implementation cycle, helping to sustainably scale up ShelterBox internationally.
- Develop engaging people policies that align with and support our employer value proposition and cultural identity, with the aim of creating a truly positive, purposeful, accountable and collegial culture and work environment.
- Oversee recruitment and talent retention strategies to ensure the organisation always has the workforce it needs.
- Working with Legal/Finance/Safety & Security/Safeguarding teams to ensure adherence to risk register, current legislation, and Charity Commission requirements.
- Driving a culture of Continuous Professional Development across the organisation.
- Oversight of timely completion of all external audit recommendations relating to people.
- Executive Sponsor for EDI and Wellbeing Working Groups with responsibility for reporting to Exec/Trustee teams and providing visible support for EDI and wellbeing initiatives.
- Develop strong working relationships with the Executive Team and Trustees, providing advice and guidance as needed. Production of regular reports, for review at People, Audit, Risk, & Compliance, and wider board meetings.
- Play an active part in the H&S steering group. Assist in developing, implementing, and ensuring the application of policies.
- Provide leadership and direction on volunteering at ShelterBox, working with the Volunteer Development Manager to implement a volunteer strategy that meets the needs of the organisation.
- Manage annual HR/L&D budgets. Ensure strict adherence to these budgets throughout each financial year.
- As part of the Crisis Management Team, ensure the right people processes and procedures are in place to support the organisation and our teams in the event of a crisis.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they are in receipt of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
· To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
· To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
· To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
· To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
· A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
· Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
· A professional, can-do attitude that finds solutions in the darkest corners.
· A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensures the following benefits for all its operational staff:
· A baseline commitment to pay London living wage for all its front-line staff.
· A commitment to training and professional development to at least Care Certificate.
· Inclusion in and contribution to the charity's pension scheme.
· Access to a range of discount schemes.
· Access to the charity's employee assistance programme.
Application Instructions.
Please attach a covering letter and CV that indicates how you meet the key criteria in the person specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users.
Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters.
Responsibilities include:
· Managing systems for incoming service user inquiries
· Casework for service users with the most complex needs or challenges
· Facilitating complex case discussions with colleagues and providing support and guidance
· Ensuring accurate reporting on service delivery outputs, outcomes and trends
· Assisting the Support Services Manager to implement changes in the service
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply
Closing date: 9am 14 July 2025
Interview dates: Initial interviews will be 30 July and 1 August 2025 by Zoom. A second round of face-to-face interviews in London will follow.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD or on our website.
Please send to the email in the JD:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We would also be grateful if you could complete the optional monitoring form (link in the JD).
In your statement, please:
1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, so if you use AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form (link in JD) to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about digital inclusion and supporting adults with learning disabilities? Do you enjoy making technology accessible, fun, and relevant to everyday life?
Stepping Stones Learning and Leisure is a small but impactful charity based in Southwark. We support adults with learning disabilities to live more connected, independent and fulfilling lives through creative programmes, life skills sessions, and social activities. We believe in the power of community, person-centred support, and inclusive learning.
We’re looking for a friendly, practical and tech-confident Digital Life Skills Facilitator to lead our Step Online Club, a weekly group that empowers members to use everyday technology with confidence. From messages to online shopping, playlists to photo sharing, your role is to support participants in using technology to lead more independent and connected lives.
Our participants have asked for someone who is fun, jolly, and thorough. If that sounds like you, we’d love to hear from you!
About the Role
As our Freelance Digital Skills Facilitator, you will design and deliver weekly in person sessions covering essential digital skills such as:
- Online safety
- Social media
- Taking and managing photos and videos
- Practical digital tasks (e.g. online shopping, booking appointments)
- Sending and receiving messages
- Assistive technology (voice notes, Alexa, etc.)
- Creative and relaxing digital activities
Sessions are interactive, person centred, and tailored to individual learning needs. You’ll create and use participants’ Individual Learning Plans (ILPs) to track progress and support personal learning journeys.
What We’re Looking For
We’re looking for a facilitator who can make learning digital skills accessible, engaging, and confidence building. You should have:
- Confidence using smartphones, tablets, and common apps
- Experience working with adults with learning disabilities or similar groups
- Patience, creativity, and the ability to adapt to different learning styles
- A calm, friendly approach and great communication skills
A teaching qualification is desirable but not essential.
Read through the job description attached.
Send your CV and a cover letter through Charity Job portal, highlighting your suitability for the role and an explanation of how you would approach the role, such as your teaching and planning techniques.
Shortlisted candidates will be invited for an in-person interview and a short teaching session with the Step Online group.
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.
The client requests no contact from agencies or media sales.
Lead a transformative project to expand vital healthcare support services across the Southwest.
Hearts Together is a much-loved Plymouth-based charity supporting thousands of families each year with a safe and compassionate place to stay near Derriford Hospital.
We’re searching for a visionary Chief Executive to lead our charity into its next chapter of purposeful growth—including supporting the ongoing £6M capital build project that will ultimately double our capacity and ensure no family is ever turned away for lack of space.
If you're an empathetic, values-led leader with a passion for social impact—committed to driving organisational success through focused investment in people, capability, and leadership at all levels—this is your moment.
You will bring:
- Proven experience in strategic leadership, income generation and organisational development
- A strong connection to our mission and values
- Exceptional relationship-building and ambassadorial skills
- Confidence leading capital projects and working with professional advisors
- A passion for social impact, innovation, and compassionate service
This is a rare and exciting opportunity to shape the future of a well-established charity and lead the delivery of life-changing services across Devon, Cornwall and beyond.
To apply:
Download the full candidate brief and for a confidential conversation with our recruitment partners Public Leaders Appointments, please contact Melissa Stewart (details in the attached)
Apply by sending your CV and a cover letter (each max 3 pages) outlining your motivation and suitability (applications submitted without a cover letter will not be considered)
Deadline: Midday, Friday 18 July 2025
Interview date: TBC August. Plymouth
If you are interested we encourage conversations with our recruitment partners Public Leaders Appointments. Please contact Melissa Stewart (details in the pack).
To apply, please submit a CV, supported by a cover letter, (each document should be no more than
3 sides of A4) outlining your motivations for applying (affinity for our vision and mission) and highlight
how your skills, knowledge and experience meet the requirements as set out in the brief. (applications received without a cover letter will not be considered)
As part of our continual growth journey, scaling up, and strategy implementation, Streets of Growth is at the exciting stage of taking our fundraising to the next level with a key step being the appointment of our first senior fundraising post.
Location: Hybrid working with at least 1 day per week in Streets of Growth office in Aldgate East (2 days for the first 6 months)
Contract Type: Permanent
Hours: Full time
Salary: £40,000 to £45,000 dependent on experience
Benefits:
• 25 annual leave days plus bank holidays
• A fair and benchmarked salary with consistent annual salary reviews
• Pension scheme of up to 8% contribution
• Employee Assisted Scheme 24/7
• Great location near tubes, Spitalfields, Brick Lane and direct access to Central London
About Streets of Growth: Streets of Growth is committed to breaking the cycle of urban violence, harm, poverty, and social inequality experienced by marginalised young people. The organisation is part of an international movement working to ensure no young adult is left behind or living in harm and has equal access to socioeconomic opportunity and progressive mobility,
Role Overview: In this new role as Fundraising Manager, you will lead the development and implementation of our fundraising strategy and manage our fundraising portfolio. This includes being responsible for securing the financial resources needed to bring positive, impactful change to every young person we work with. You will manage and grow our portfolio of grant funders, retain and deepen key relationships, and shape the next phase of our fundraising strategy.
Main Duties & Responsibilities:
• Develop and lead Streets of Growth's 5-year Fundraising Strategy, this will include building a new programme for developing corporate partnerships
• Grow multi-year restricted and flexible income from existing and new donors
• In collaboration with the CEO, to set fundraising targets and forecast fundraising income
• Research and develop opportunities to diversify income streams, identify new supporters, manage the creation and submission of bids
• Develop and grow strong relationships with key funders and stakeholders
• Responsible for reporting on funding bids both internally and externally and managing the timeline of submission of bids and applications
• Represent Streets of Growth at external events, funder briefings or networking opportunities
• As a member of the Leadership Team, contribute to the strategic planning processes for the charity
Person Specification: The ideal candidate will have the following:
• Experience of leading or significantly contributing to development and/or delivery of a fundraising strategy
• Strong track record of fundraising, grant management and achieving funding awards for £50,000 and above
• Strong understanding of charity fundraising regulations, GDPR, and ethical fundraising practices
• Excellent writing skills with ability to produce clear, concise and engaging applications and funding reports
• Strong, confident communication and interpersonal skills
• Collaborative and relationship-oriented, with a natural ability to inspire cooperation & support
• Commitment to adhere and promote Streets of Growth's values and equal opportunities
Application Process: Closing date: Sunday 20th July 2025 - Submit an up-to-date CV and cover letter. Interviews in last week of July (29th to 31st July) and first week of August (5th to7th August): First stage online, second stage in-person.
Thank you for considering Streets of Growth as your next professional home. We look forward to receiving your application and the possibility of welcoming you into our dynamic, progressive team working to create a safer, fairer society for all young people.
You may also have experience in the following roles: Development Manager, Grants Manager, Corporate Partnerships Manager, Fundraising Officer, Bid Writer, Grant Writer, Trust and Foundations Manager, Individual Giving Manager, Community Fundraising Manager, Major Gifts Officer, Philanthropy Manager, Income Generation Manager, etc.
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The foundation was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The academy was launched in 2020 and is the home for all the charity's scholarships, leadership programmes, academy membership and policy influence both in the UK and internationally. The academy offers a comprehensive portfolio of leadership development opportunities, including prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.
The organisation are searching for a team of Academy Operations Managers who will be responsible for ensuring all operational aspects of the academy activities are seamlessly executed end-to-end. Successful candidates for these roles will demonstrate excellent hands on administration expertise, and from a project management perspective a clear ability to plan, manage and deliver a portfolio of programmes. You will also demonstrate experience of change management and process improvement, playing a pivotal role in transforming business processes.
Your exceptional attention to detail will ensure our participants, commissioners, Academy members, stakeholders and delivery partners experience our programmes and opportunities as truly world class. Providing joined-up cross-functional support for a wide range of programmes, opportunities and events you will make sure that we achieve our purpose of developing excellence in nursing and midwifery leadership.
As well as the management of multiple projects, your key responsibilities will include account and relationship management, process improvement and transformation, and the management of online, in person and hybrid events and logistics.
The charity is partnering with Prospectus, a specialist recruitment consultancy, to recruit for these vacancies. To apply please submit your CV preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Catherine Bunting at Prospectus. There is not a requirement at this stage to write a cover letter.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application
Are you ready to take the next step in your career, supporting a vital service that makes a real difference every day?
The Support Fund Team Leader plays a vital role in the smooth and effective running of our Support Fund Team at the MND Association. This is a key position, responsible for assisting the Support Fund Manager, co-ordinating daily tasks for the team, and helping to deliver a high-quality service to people living with and affected by MND. It calls for strong leadership, a thoughtful and supportive approach, and confidence working with people, data, and processes in a busy and rewarding environment.
The MND Association has provided over £1.5 million in support so far this year to around 2,000 people with MND. Demand is increasing, this role will be crucial in helping achieve further impact!
Key Responsibilities:
- Co-ordinate the rota and operational duties of the Support Fund Team
- Provide the team with support and supervision on a day-to-day basis
- Deliver training to new staff and provide mentoring to existing team members
- Act as the first point of contact for complex queries and support cases
- Oversee the processing of support grant applications in line with organisational policies
- Ensure accurate, up-to-date records are maintained and administrative procedures followed
- Support the team to make best use of our CRM system and improve internal processes
- Collaborate with the Partnerships Team to build relationships with other charities and support agencies to identify opportunities for joint working to help drive innovation
- Monitor service delivery standards and take action to improve quality where needed
- Promote safety and wellbeing, addressing risks and safeguarding concerns as required
- Maintain confidentiality in line with data protection policy and organisational values
About You:
- Skilled at leading and motivating teams, with experience as a team leader
- Able to build effective relationships and communicate with sensitivity and tact
- Comfortable working in a fast-paced setting and meeting tight deadlines
- Experienced in using case management systems and working with data
- Confident in interpreting and presenting statistical information clearly
- Knowledgeable about safeguarding and data protection processes and how to apply them
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per week, with the requirement to attend 3 days per week during the initial induction and training period, with flexibility to attend more regularly in line with business needs. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Excellent team leader and people supervision skills with the ability to motivate staff
- Good relationship building skills and the ability to be tactful, diplomatic and sensitive to the needs of others
- Ability to respond quickly and effectively to changing needs, service requirements and to meet tight deadlines
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Casework Administrator
Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?
The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!
Position: Casework Administrator
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)
Hours: Full time (open to part time and job share)
Salary: Starting from £28,831
Contract: Permanent
Closing Date: 10:00am, 21st Jul 2025
About the Role
Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.
You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.
You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.
The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.
Full details of the job and person specification can be found once you click to apply.
About You
You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in research funding? Or a keen interest to apply a scientific degree to funding impactful child health research? If so, then we have a fantastic opportunity for you.
Following a promotion, Great Ormond Street Hospital Charity is hiring for a Research Officer is responsible for ensuring charitable funding supports the highest quality projects within our funding priority areas of: research; patient and family experience; technology and medical equipment; hospital staff support; education; and environment (through supporting redevelopment projects and capital builds).
Salary
The salary for this position is £31,935 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
Research grant management
- Managing the delivery of GOSH Charity’s response-mode funding schemes, including our National Research Project Grant and ‘Lift Off’ pilot study funding call and others.
- Supporting potential applicants via email, phone or in person to ensure we receive high quality grant applications.
- Processing, reviewing and validating grant applications.
- Leading the peer review process using our Grant Management System.
- Project managing the delivery of the Research Assessment Panel.
- Supporting the input of patient and public voice, to ensure they’re built into our research funding decision making.
Committee management
- Providing operational and secretariat support to the Research Assessment Panel and Lift Off Scientific Assessment Panels, and other expert research review panels as required.
- Managing agendas and meeting logistics, including face to face meetings as they are arranged.
- Preparing papers and reports, and collating these from across the team for delivery to the Committee in good time.
- Preparing high quality minutes that provide a clear record of discussions, decisions, and actions, and disseminating these following internal and Chair approval.
- Support the regular review of the Committee membership and tenure.
- Evaluating and recommending improvement and applying sector best practice to the Committee operations.
- Being a first point of call for Committee members, supporting them to deliver their role and ensuring they have a good experience working with GOSH Charity
This is a varied role with high impact, please refer to the full role profile for all the information.
Skills, Knowledge and Expertise
- Previous experience working in grants management or within relevant scientific research.
- Knowledge of research principles and the UK research funding environment.
- Sound knowledge of paediatric research or similar discipline.
- Demonstrate experience of research quality assessments, including peer review.
- Exceptional written and verbal communication skills with high attention to detail.
- Strong organisational skills with the ability to manage multiple projects at once.
- Strong relationship builder, with the ability to network in the scientific, clinical and research communities.
- Either an undergraduate degree in a relevant scientific discipline, or equivalent relevant work experience.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Carers Independent Advocate to join our vibrant team in Gloucester!
As a Carers Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: 1xPart-Time: 22.2 hours, working between 9am – 5pm Monday – Friday.
Location: Home based with travel around the Gloucester area.
(Applicants should live in the Gloucester area)
Salary: £14545.44 (Full-Time salary equivalent £24242.40 pro rata per annum)
Contract Type: Fixed Term
Carers Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Carers Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!
Closing Date: 9am, Monday 14th July 2025 (We reserve the right to close this vacancy early)
Interview Date: TBCAn Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
The client requests no contact from agencies or media sales.
The Head of Program reports to and works closely with the Country Director to provide strategic program direction for DRC’s ALT (Algeria, Libya and Tunisia) response in a manner that is accountable to the communities we work with. The HoP is expected to contribute to the quality assurance of program implementation across the project development and implementation cycle. The position ensures that DRC’s projects significantly contribute to meeting immediate humanitarian needs, transitioning from relief to longer-term rebuilding and recovery. The HoP is a key senior position in the DRC country set up, responsible for cross-cutting programmatic information management, sound design of and overseeing assessments, monitoring and evaluation, and ensuring that information collected is reflected upon, used to improve ongoing projects, and is incorporated into consistently high-quality grant proposals and reports. S/he plays a crucial role in strategy development and adherence and ensuring that policies, systems, and people are continuously and accurately working in a coordinated manner to ensure that a coherent and comprehensive program is designed and implemented. Your main duties and responsibilities will be:
Programming Strategy & Development
- Constant in-depth analysis of humanitarian context, trends, gaps, challenges and opportunities
- Participate in country level strategic planning, lead the annual review process and contribute to the sustainable management of program with a continual eye to new program development that addresses displacements and meets the needs of beneficiaries
- As a key pillar of the overall country strategy, develop/define the country programming strategy designing process in a collaborative way in order to ensure program appropriateness and accountability among the country program team.
- Write/Review and monitor the Program Strategy document based upon a clear needs/evidence driven approach, DRC’s core expertise and a large stakeholders analysis
- Foster synergies between program areas and promotes an integrated approach
- Support the strong integration of protection throughout all humanitarian initiatives and ensure adherence to Sphere standards or any other international standards when relevant
- Support the integration of gender mainstreaming across all programs
- Facilitate assessment and rapid response in any humanitarian situation, with written report and recommendation to initiate and setup relevant emergency projects if a response is decided on
- Keep abreast and engage with the Durable Solutions Architecture and ensure DRC is well represented in these fora.
- Advocate about DRC’s program with government, donors, and humanitarian stakeholders, in cluster meetings, workshops, conferences and in other relevant form
Program Implementation & Coordination
- Provide oversight, guidance and leadership to all aspects of program development and implementation, including ensuring timely reporting, compliance and quality utilizing routine monitoring and feedback into program implementation
- Ensure effective and transparent budget follow up, planning and use of financial resources in compliance with DRC and donor policies and priorities
- Develop a close and productive working relationship with Area Offices to ensure that all aspects of programs are implemented to maximum affect and compliant with DRC and donor regulations.
- Ensure grant Kick Off and Close Out meetings are systematically taking place
- Ensure regular grant review meetings are taking place and red flags are discussed and actioned upon
- Effectively stay abreast of donor policies, procedures, rules and regulations
Program Monitoring, Evaluation, Accountability and Learning
- Ensure the implementation of effective and participatory program Monitoring, Evaluation, Accountability and Learning strategies at all levels of the DRC’s program in country
- Ensure that all projects contribute to measuring impact and are in line with DRC’s country strategic plan
- Ensure quality programming by coordinating the technical support provided by the Regional Office and HQ, by developing M&E tools and indicators and other quality improvement initiatives
- Adopt an evidence-based approach that see the dissemination of lessons learned and best practices within DRC country and Region teams, to donors and to other stakeholders when relevant in order ensure synergetic programming and cross-program collaboration in ALT and in the whole region
- Supervise monitoring and evaluation of the operations to ensure the overall implementation is in accordance with agreed work plans, donor agreements and humanitarian accountability framework
- Ensure Information Management is embedded with DRC program and data are managed in a confidential manner
Fundraising, Grant proposals writing & reporting processes
- Ensure up to date donor mapping and pursue funding opportunities in all DRC competence areas, and coordinate the capacities of the program managers and SMT to identify and materialize opportunities
- Lead in the design of programs to input into potential proposals.
- Review final reports and authorize on proposals to be submitted to external donors and HQ
Program staff Management and Capacity Building
- Effectively manage the program team in the coordination office in Tunis: Project Development and Quality Manager, Protection Manager, Humanitarian Mine Action Operation, ECREC Manager, Partnership Coordinator and the Program Trainee
- Ongoing development of team composition and structure to ensure that is fit for purpose, develop Job descriptions/Terms of Reference, follow up program staff related recruitment processes and orientation of staff. Proactively seek to increase the numbers of national staff members in the Programs team.
- When needed, draft and/or review scopes of work to hire and manage technical consultants, including review for technical efficacy and contract budget
- Development of overall staff competence through leadership, training and coaching of technical and management key program staff
- Conduct annual staff performance reviews
Donor liaison, Partnerships and Representation
- Represent DRC’s program to funders and potential donors
- Cultivate key relationships that enhance DRC’s visibility, credibility in ALT
- Frequent travel for direct support to field sites, representation and identification of opportunities for organizational growth in the competence areas profit, independent, rights-based refugee organization.
- Review and oversee implementation of the CSO partnership strategy and promote localization agenda within DRC.
- Identify local NGOs/partners and develop partnership with relevant and complementary partners.
Other
- In close collaboration with the broader Senior Management Team, lead by example to ensure continual progress towards DRC’s Age, Gender, and Diversity policy and AGD programmatic minimum standards, and promote compliance with DRC’s commitment to zero-tolerance to Sexual Exploitation and Abuse policy.
- Other duties as requested by the Country Director
About you
To be successful in this role we expect you to at least 5 years' experience in relevant field. Moreover, we also expect the following:
Required
- Minimum 7-8 years of progressively responsible experience in program management, leadership, and design in countries of conflict or post-conflict, including working on protection and mine action programmes.
- Minimum 4 years of experience working in managing emergency operations, including 2 years at senior management level and at least 2 years in the Middle East/North Africa.
- Demonstrated experience and skill in proposal development, budget development, program implementation, monitoring and evaluation.
- Master’s degree in International Development and/or Humanitarian Assistance, Project Management, or any other related field
- Demonstrated experience in managing migration programmes and cross-border programming.
- Proven experience in effectively coordinating with National Governments, International and National NGO partners and a variety of working with and coordinating with a variety of donors including SDC, ECHO, DANIDA, UN agencies, EU FPI and DG.
- Demonstrated commitment to apply an age, gender and diversity (AGD) and Conflict Sensitive approach to programming.
- Proven experience in managing integrated programs as well as capacity building.
- Fluent in English
- Fluent in French
Desirable
- Arabic: Desirable
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 24 months
Band: E management
Designation of Duty Station: Family duty station
Start date: as soon as possible
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 08 /July / 2025
Applications will be reviewed on a rolling basis, and early submission is strongly encouraged.
For further information about the Danish Refugee Council, please consult our website drc.ngo.
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Plumstead Shelter Shop
Contract: Fixed term contract ending September 2025
Hours: Part time, 22.5 per week
Closing date: Monday the 7th July at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Plumstead shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Ready to Shape the Future of Young Farmers?
Fundraising Manager - National Federation of Young Farmers' Clubs (NFYFC)
Charity People are exclusively recruiting on behalf of the National Federation of Young Farmers' Clubs (NFYFC) for a talented and motivated Fundraising Manager to join their team. This is a fantastic opportunity to play a key role in securing the future of one of the UK's largest rural youth organisations by developing creative strategies to attract funding from trusts, foundations, and corporate partners.
Salary: Circa £37,000 per annum
Location: UK-wide- remote or hybrid (Stoneleigh Park, Warwickshire)
Contract: Full-time, permanent (37.5 hours/week or 4 days)
Benefits include a generous pension scheme with up to 6% employer contributions, 28 days' annual leave rising to 33 with service plus discretionary leave, a BUPA health cash plan and access to childcare vouchers.
Who Are NFYFC?
The National Federation of Young Farmers' Clubs is one of the largest rural youth organisations in the UK, empowering over 23,000 young people aged 10-28 across England and Wales. Through a comprehensive programme of training, competitions, events, and skills development, NFYFC helps young farmers build confidence, leadership, and community connections.
Could You Be Their Next Fundraising Manger?
NFYFC are looking for a proactive and experienced fundraiser who can build and maintain relationships with trusts, foundations, and corporate partners, write compelling proposals, and lead successful income-generation strategies to sustain and expand NFYFC's vital work.
Key responsibilities include:
- Identify, research, and approach new funding opportunities.
- Prepare persuasive funding applications, proposals, and impact reports.
- Grow relationships with charitable trusts, foundations, and corporate supporters.
- Develop and deliver individual giving campaigns using a range of channels.
- Support YFC county federations by creating fundraising toolkits and resources.
- Integrate fundraising into NFYFC's marketing and communications.
- Monitor income against targets and adapt strategies accordingly.
About You:
They are looking for someone who is passionate about NFYFC's mission to support young people in rural communities, self-motivated and proactive, organised with the ability to manage multiple priorities, and creative, adaptable, and solutions focused. The ideal individual will also be warm, persuasive, and skilled at building positive relationships.
Your experience will include:
- A proven track record of securing income from trusts, grant-making bodies, or corporate funders.
- Strong written communication and editing abilities.
- Strong research and analytical skills.
- Knowledge of the UK fundraising landscape.
- Excellent communication and networking skills.
- A UK driving licence and access to a vehicle.
Desirable but not essential: experience working with volunteers or committee structures.
How to Apply:
This is a fantastic opportunity to join this wonderful organisation that is making a real difference. If this sounds like your dream role, we would be thrilled to hear from you. Please send a copy of your CV or profile to Priya Vencatasawmy at Charity People
Please note this is being advertised on a rolling basis which applications are being sent as and when received, if this affects you in anyway, please reach out directly to Priya.
Closing date: 23rd of July
First Stage Interview: 30th/ 1st of August
Second Stage Interview: 7th of August
Safeguarding
NFYFC is committed to safeguarding young people and vulnerable adults. This role is subject to Safer Recruitment procedures, including an enhanced DBS check (with barred lists). Applicants from a wide range of backgrounds are encouraged to apply.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job Description: Peer Support Coordinator (Lotus Blossom Project)
No recruitment agency applications - Individuals only please.
Are you passionate about recovery, empowerment, and the power of peer support?
Lotus is seeking a skilled and compassionate Peer Support Coordinator to lead our thriving Lotus Blossom Project, which provides online peer support groups for women recovering from domestic abuse. These groups are co-facilitated by trained Peer Support Mentors – all of whom are ex-clients.
This role is at the heart of what we do: championing trauma-informed practice, investing in our volunteers, and supporting women to rebuild independence, purpose and fulfilment after abuse.
Please note:
We are only accepting applications from candidates who complete an application form, the form can be found on our website.
Job Title: Peer Support Coordinator
This post is open to women only under the Equality Act 2010 Schedule 9, Part 1, Section 7 as a genuine occupational requirement.
Project: Lotus Blossom
Reporting to: Lotus Families Service Manager
Hours: 15 hours per week
Salary: NJC Scale Points 18-22: £30,559-£32,654 FTE (£12,389-£13,238 pro rata for 15 hours/week). Starting salary: £30,559 FTE (£12,389 pro rata) for an unqualified IDVA (Point 18); £31,067 FTE (£12,595 pro rata) for a qualified IDVA (Point 19) pay award pending.
Location: Primarily home based with occasional in-person meetings or training in Newhaven or East Sussex
Contract: Permanent although as with all posts, reliant on ongoing funding
Job Purpose:
To lead the co-ordination, delivery and ongoing development of a safe, inclusive and empowering peer support group for women recovering from domestic abuse through the Lotus Blossom Project. This role ensures that support is:
- Trauma-informed and grounded in the six principles of trauma-informed practice: safety; trustworthiness and transparency; peer support; collaboration and mutuality; empowerment, voice and choice; and cultural, historical and gender awareness.
- Informed by the Investing in Volunteers quality standards.
- Delivered through a team of trained volunteer Peer Support Mentors, all of whom are ex-clients.
Key responsibilities:
- Lead the Lotus Blossom Project, ensuring it’s trauma-informed, inclusive and responsive to client and volunteer needs.
- Recruit, train, support and supervise a team of Peer Support Mentors with lived experience.
- Co-produce themed peer sessions and use your IDVA expertise to guide safe, engaging group facilitation.
- Monitor, evaluate and evolve the project using client and volunteer feedback, and report on its impact.
- Act as an ambassador for Lotus and support wider organisational goals.
You’ll bring:
- IDVA qualification (or willingness to obtain one with support)
- Experience supporting victim-survivors of domestic abuse
- Understanding of trauma-informed approaches and barriers faced by marginalised groups
- Skills in leadership, reflective practice, safeguarding, and data/confidentiality management
- A deep commitment to inclusion, empowerment and collaborative working
Desirable:
- Lived experience of domestic abuse
- Experience in peer support coordination or volunteering roles
- Facilitation of group or online support spaces
- IDVA qualification (completed)
This role is subject to an enhanced DBS check. The job description is not exhaustive and may be subject to change in line with service needs and strategic development.
Benefits
- Primarily home-based role, reducing the need for travel and supporting work-life balance (Safety; Trust).
- Flexible working: As a family-centred charity, we understand the importance of family life – whether it’s attending a school assembly or caring for a loved one. As long as service delivery is not impacted, we support flexibility (Empowerment; Collaboration).
- Regular quality supervision in line with SafeLives Leading Lights quality standards.
- Two-monthly clinical supervision, supporting emotional resilience and reflective practice (Peer Support; Safety).
- Access to a 24/7 employee counselling helpline for confidential emotional support (Trust; Safety).
- Salary aligned to NJC scale points 18–22.
- Pension scheme with employer contributions matched up to 6% (Trustworthiness; Empowerment).
- 25 days holiday per year (or pro rata for part-time roles), plus bank holidays (Empowerment).
- Travel to and from any work-related meetings, training, or in-person activities is fully reimbursed (Trust; Mutuality).
How to Apply
- Deadline 9am 14 July via Application Form
- Interview will be via Teams on 17 July
Lotus Families is a women-centred, trauma-informed charity supporting women and their children to recover and rebuild after abuse.

