Community development officer jobs in kensington and chelsea, greater london

Development Manager - Trusts and Foundations

Full-time: 35 hours per week

Location: Hybrid – with 1-2 days in Head Office – London EC2A 2AH

Salary £40,000 - £45,000 per annum 

Contract: Full-time, permanent

Reports to: Director of Fundraising

Line Management: x1 Senior Trusts & Foundations Officer

                                x1 Trusts & Foundations Officer

 About The Sick Children’s Trust

At the Sick Children’s Trust, we believe that no child should face serious illness without their family close by. Our ten ‘Homes from Home’ support families with a seriously ill child in hospital, giving them a free, warm and welcoming place to stay – just minutes from their child’s bedside.

We help thousands of families every year, but we want to do more. That’s why fundraising from high-value trusts and foundations is more important than ever.

The Role

We are looking for a proactive and strategic Development Manager – Trusts and Foundations to lead and grow our income from major trusts and foundations, with a clear focus on new business development.

You will play a pivotal role in securing large-scale, multi-year funding by identifying and cultivating new funders who align with our mission. This role is ideal for someone who is ambitious, driven by impact, and confident in developing strong cases for support to secure high-value donations.

You’ll also manage two experienced Officers and take a strategic lead in strengthening our pipeline, partnerships and long-term funding potential.

Key Responsibilities

· Lead the development and implementation of a new business strategy for securing high-value and multi-year support from major trusts and foundations.

· Research, identify and approach new prospects, building a robust pipeline of opportunities.

· Develop strong, tailored applications, proposals and pitches that reflect our unique impact.

· Build and maintain strategic relationships with funders, trustees and key decision makers.

· Line manage one Senior Trusts & Foundations Officer and one Trusts & Foundations Officer , ensuring their continued development and success.

· Monitor and report of income performance, pipeline progression and prospect engagement.

· Work closely with colleagues in fundraising, finance, and operations to shape compelling, fundable projects.

· Represent The Sick Children’s Trust externally with professionalism, passion and confidence.

About You

We’re looking for someone with the passion and initiative to drive growth, and the skills to bring in transformational funding. You’ll have:

· A proven track record in securing five-and-six figure grants from trusts and foundations.

· Experience of successfully developing new funding relationships from scratch.

· Excellent bid-writing and storytelling skills, with strong attention to detail.

· The ability to think strategically and work autonomously.

· Experience of managing or supporting colleagues in a collaborative environment.

· A good understanding of project-based funding and reporting to funders.

· Confidence in engaging with senior stakeholders, trustees and foundation staff.

· A commitment to the values and mission of The Sick Children’s Trust.

What We Offer

· A flexible, hybrid working model

· 25 days annual leave + bank holidays

· A supportive, values-driven culture

· Opportunities to shape and grow a high-impact area of income

· The chance to make a real difference to families at a time of crisis.

How to Apply

Please e-mail your CV with a supporting statement (max 2 pages) explaining how your experience fits the role 

We will be considering applications as they are submitted so early application is advised as the position may close before closing date. More information is in the Recruitment pack attached.

Only shortlisted candidates will be contacted. Closing date 27 June 

Managing Director

UK Association for Transactional Analysis (UKATA)

Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days

Closing Date: 11th July 2025

Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025

About Us

UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.

The Opportunity

We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.

As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.

What You'll Do

• Work with Trustees to develop and execute strategic plans that align with our mission
• Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
• Oversee and personally contribute to the development of membership systems and website improvements
• Build relationships with key stakeholders including members, committees, and international TA organisations
• Lead the delivery of our annual National Conference and quarterly magazine
• Recruit, develop, and manage our small team, fostering a positive work culture
• Ensure compliance with charity regulations and governing organisational policies and procedures
• Function as Company Secretary, handling legal requirements and annual reporting

About You

We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:

• An experienced senior leader with understanding of the non-profit sector
• A strategic thinker who also excels at practical implementation
• Financially astute with proven budget management experience
• An excellent communicator with the ability to build effective relationships
• Self-motivated and comfortable working from home
• Knowledgeable about the mental health sector (desirable)
• Familiar with Transactional Analysis or willing to undertake training (desirable)
• Educated to degree level (desirable)

Why Join Us?

This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:

• The autonomy to shape both strategy and operations
• The satisfaction of seeing your ideas implemented directly
• The opportunity to work with dedicated professionals passionate about TA
• Flexible remote working arrangements
• Employer Sick Pay Scheme
• 33 days annual leave per annum FTE
• Access to private healthcare benefits

UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.

We look forward to hearing from you.

We are looking for an experienced, capable, calm, communicativeDirector of Operations to take responsibility for translating our vision, mission and values  in to day-to-day operations.
About us

The Magpie Project is a fast-growing, Newham-based charity working to create a better world for mums with under fives who are at risk of homelessness, and subject to the hostile immigration environment. Our Vision is one of powerful mums building a world of equity, opportunity and kindness in which all our children thrive. We do this by providing mums and minis – together – with emotional and social support and the essentials they need at all stages of their journeys towards secure status, suitable homes and good health, we work through, trust, love, endurance, hope, and joy. We deliver services under one roof, where play is centred, information flows, and the whole person matters. We concentrate on building relationships of trust and community where each Magpie Mums’ and minis’ voice is heard.

Overview

Since our establishment in 2017 many funders, community members, professional partners – not to mention mums and minis - have bought in to our vision and seen our project grow  to a staff team that hovers around the 15, and a turnover well above £500k. Our success means that we are now looking to recruit to a new and vital role of director of operations. This critical  role  will work alongside the CEO to make sure that our ideas and ambitions are matched by sure-footed implementation, safe structures, and workable policies.

You will ensure efficiency, compliance, clarity, reporting and calm in the running of our fast-moving, multi-faceted grassroots charity. You will be the unwavering back-stop behind the exciting innovation, and the busy front-line.  Your organisational skills and operational expertise will create and maintain a structure which is safe, sustainable, efficient and transparent -  while being agile enough to allow our volunteers and staff to pivot when necessary in order to meet the ever-evolving needs of our mums and minis.

This leadership role includes line management of project leads, staff and volunteer recruitment, reporting and budget management, HR responsibilities the development of policies and procedures, as well as occasionally deputising for the CEO 

Key Responsibilities

• Strategic Leadership
  • Work within the charity’s mission, vision and values, and strategic plan to ensure and oversee the smooth running of all day to day activities of the charity.
  • Work to create, maintain and deepen our culturally competent, anti-racist, decolonised, psychologically-safe environment for all mums and minis, staff, volunteers and visitors.
  • Ensure that – as a charity – we are always ambitious but operating within our means in remain fully accountable for every penny and hour that we spend.
• Centre Management
  • Provide strategic oversight and support for project leads in their delivery of projects and programmes at the centre, ensuring alignment with charity objectives.
  • Provide line-management support to Play, Resources, Kitchen, Finance and Fundraising leads.
• • Foster a collaborative environment in which shared decision making is embedded, where all staff members and volunteers feel valued and  where projects are well-integrated into the charity’s overall operations.

• Staff & Volunteer Recruitment
  • Lead on all recruitment to attract skilled staff and committed volunteers.
  • Create, update, and implement onboarding, training, and retention strategies.
  • Promote diversity and inclusion in hiring practices.
  • Work to further enable our ‘community first’ recruitment policy.
  • Work to create a ‘staff handbook’ and a ‘volunteer handbook’ to aid with onboarding and induction.
• HR Oversight
  • Work with external HR support provider to oversee employment contracts, benefits, for all staff, and support and supervision for staff that you manage.
  • Work with HR to review and create fair, compliant and benchmarked employment contracts for all staff.
  • Oversee and record holiday, sick, maternity and bereavement leave in line with charity policies.
  • Ensure compliance with all employment laws and best practice.
  • Work with our Finance Director to ensure smooth running of payroll, SSP and other contractual arrangements that are compliant and transparent.
• Policies & Procedures
  • Develop and implement policies to ensure clarity, fairness, compliance, consistency and efficiency.
  • Regularly review and update policies in line with best practices and legal requirements to a timetable in agreement with the board of trustees.
  • Keep abreast of governance regulations and report to the CEO and on Trustee Board on GDPR, financial, safeguarding, and risk assessment policies.
• Financial & Resource Management
  • Oversee and assist the Finance manager  in creating annual and multi-year budgets,monthly management accounts, financial planning, resource allocation, reporting to funders and trustees to ensure transparency and sustainability throughout the charity.
  • Implementing strategies to delegate budget-holding to project leads, and to ensure operational efficiency at all times.
• Facilities & IT Management

o Ensure smooth operations across physical assets and digital infrastructure.

o Oversee health and safety compliance within the charity’s building and off-site delivery.

o Manage external providers of HR, Salesforce and H&S functions.

o Liaise with co-tenants and freeholder as well on all building matters.

• Board Liaison

o Prepare for, attend and play a leadership role in quarterly Finance and Risk meetings as well as attending termly Board meetings

o Prepare Board meeting papers on operational and financial matters

o Oversee, maintain and ensure adherence to a schedule of delegated authority across the organisation

Skills & Qualifications

• Proven leadership experience in charity operations, non-profit management, early years setting, or a related field.
• Management qualification a bonus but not essential.
• Strong HR expertise, including staff recruitment, salary benchmarking, and compliance.
• Experience in line management of project leads, with a track record of strategic oversight and performance development.
• Ability to develop and implement policies and operational procedures effectively.
• Strong financial acumen, including budgeting, management accounts, and resource allocation.
• Knowledge of Microsoft Teams,  Xero accounting software, Payroll protocols,  Salesforce or other CRM systems.

Person Specification

• We are looking for a leader with a proven track record as Director of Operations, COO or Operations Manager in a similar sized organisation. .
• In this role, you will be able to gain the trust of the team by balancing kindness, care and compassion with competence and decisiveness gained from your years of prior experience in similar work. Above all, you will bring integrity and commitment to this role, in service of the mums and minis who make up our community.
• You will be confident in taking the lead on all your works streams while remaining in constant – daily, even hourly - communication and collaboration with staff, CEO, Finance, and Fundraising leads.
• You will unflinchingly interrogate our systems, policies and practices, while be extremely gentle with our people – creating psychological safety not only for all of our mums and minis, but also our staff and volunteers.
• Your attitude will be pragmatic and ‘can do’  as  you carve a realistic path between confidence and caution when planning projects and delivery.
• You will understand that structure creates safety, but too much could be stifling  – you will be emotionally and socially aware enough to walk this line.
• You will have experience of in line-managing project leads, with a track record of strategic oversight and performance development
• You will be able to develop and implement policies and operational procedures and report on them to the board
  
  Reporting Structure

Reports directly to the CEO,  and - on occasion - the board of Trustees, working closely with Finance and Fundraising leads, Project managers, and external HR and H&S provider.

Application process

Please send us your CV with a three-minute or less video explaining to us:

1. What makes you our perfect director of operations

2. What you would look to put in place do in your first 100 days

3. What your favourite colleague would say about you

You will not be judged on your production values – a talking head to camera on a shakey phone is fine.

Closing date for applications Wednesday 2nd July 2025

Please be available for interview week commencing July 7th.

Applicants will be asked to two interviews, one with a practical skills test, and then invited to spend a paid day at the project as part of the appointment process. 

The Chief Operating Officer (COO) is a key member of the senior 
leadership team, responsible for overseeing the operational and 
financial management of the charity. 

As a Chartered Accountant, the COO will bring strong financial 
expertise and strategic insight to ensure the charity’s resources 
are efficiently and effectively used to deliver its mission. 

This includes managing the day-to-day operations, ensuring 
financial health and compliance, driving operational efficiency, 
and working closely with the CEO and Board to implement the 
charity’s strategic vision.

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

As the Senior Data Officer, you will play a key role in overseeing and managing data flows into and out of our fundraising CRM. You will ensure accurate data coding to support month-end income reporting and enable timely and compliant Gift Aid claims.

If you are experienced in data management and motivated by the opportunity to contribute to a meaningful cause, we encourage you to apply.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 26th June 2025
Interview date(s): TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Are you passionate and curious about creating change in communities across the UK? We're looking for eight people to join our UK Portfolio Team as Portfolio Officers.

We have seven permanent roles available and one fixed term contract for 18 months.

At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.

The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities.Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

Portfolio Officers are at the core of what we do in the UK Portfolio and as we continue to develop in response to our strategy, we’re expanding our team. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.

This is a time of optimistic change and growth as we deliver our ambitious new strategy. 

As a Portfolio Officer you will:

• Work closely with grant seekers to support them through our funding processes, assess their applications and write and present high quality assessment recommendations to our decision-making Panels.
• Manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
• Manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
• Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
• Use your critical thinking skills, curiosity, interest and understanding of our community-led mission areas to support and inform your approach to assessment and grant management.
• Be responsible for supporting people and communities across the UK, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
• Work with stakeholders at different levels, represent the Fund at events, project visits and share learning from conversations, events, grant holder reports with the wider team so that we can maximise our impact.
• Work within the Fund’s policies and procedures and within the necessary legislation, in a way that is aligned with our values, visions and principles.
• At times, have opportunity to get involved in other work such as, helping to develop new funding products or contributing to cross Fund activities
• Support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.

Whether through lived or gained experience you will really understand the communities we work with.  You could come to grant-making from a variety of backgrounds.

Whatever your background, the role would suit people who:

• are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
• have skills and experience in presentation and report writing and basic accounting and budget management.
• can apply their research, data gathering, insight and critical analysis skills to learn quickly about complex and nuanced issues.
• can synthesise complex information and present it to others in a clear and concise manner.
• can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines.
• are adept at building and maintaining relationships with people from a range of backgrounds and job roles.
• are strong team players committed to sharing learning with their peers and the wider Fund to improve our processes and practices.
• are comfortable working with an online and geographically dispersed team.
• are comfortable learning and working with different systems and data.

You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team.

The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.

Interview Dates: 14-17 July and 22-23 July

Location: UK Wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidates. The role can be based at any of our UK offices: these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Please note that only up to two of these roles can be based in London.

Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting two online briefings webinars on 16 June at 12:30pm and 20th June at 12:00pm.To reserve a spot, please contact recruitment (the email address can be found on the advert on our website). 

On application, please align your supporting statement to the criteria below

Essential criteria

• Communication skills: Excellent listening, written and verbal communication skills. Strong report writing skills to produce concise, written recommendations for assessment purposes to set deadlines, and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.
• Analytical skills: Ability to absorb a wide range of information to make judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.
• Organisational skills: Ability to use your initiative and manage a complex caseload of assessments and grant management, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.
• Relational skills: Ability to build and nurture effective, collaborative relationships with colleagues, community organisations, customers and other external agencies.
• Commitment to equity, diversity and inclusion and the ability to apply this throughout the grant making lifecycle.

Desirable criteria

• Sector insight: Knowledge and understanding of communities and the voluntary sector in the UK, and the ability to spot trends and identify opportunities for our programmes at least across one of our four community-led missions.
• Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.
• Data and finance: The ability to understand and assess data and financial information including business plans and accounts, and present this in a way that it can be accessible for others.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Job Description 

Role title

Operations Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and

vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause.  We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all.  A healthy environment where people have fun and can be creative.

Salary  £12, 979.20 per year

Permanent Contract. ( Subject to further funding ) 

Part-Time,  16 hours over 4 days 

Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break ) 

5-week Annual Leave plus Bank Holidays.

Working from our offices & Centres across Southwark/ Lewisham and  Havering and in the community/outreach locations

Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given

Main Purposes of Job and Key Tasks

We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.

In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.

This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.

Primary duties include:

• Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.

• Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.

• Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.

• Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.

• Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.

• Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.

• Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.

• Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.

• Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.

• General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.

• Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.

• Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.

• There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.

• The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.

Person Specification

• Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.

• Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.

• Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.

• Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.

• Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.

• Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.

• Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.

• Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.

• Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.

Additional Requirements:

• Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.

• Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..

• Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.

This role is subject to a Disclosure and Barring Service (DBS) check.

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Volunteers/Phone/Laptop

Reporting to…

• Operations Manager 

Why Join Us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Fill in the application form. You will then be asked to submit your CV.

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)

Closing Date:  Interviews to be held Virtually: 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of  Compliance and Development to discuss how we can help.

St Mary’s university is looking for a proactive and experienced Senior Alumni and Development Officer. You’ll play a key role in launching and growing our alumni giving programmes, from planning events to building lasting relationships, working within our newly formed and dynamic team with big ambitions.

If you are seeking a rewarding role where you can make a difference and you are an experienced and motivated individual with success in building relationships and creating engaging communications, we want to hear from you.

You'll bring experience in alumni engagement or individual giving fundraising, who is comfortable working independently and managing multiple priorities. Experience with CRM databases and a proactive approach to growing alumni networks and donor support. This is your chance to make a real impact.

This is a hybrid role based at St Mary's University, Twickenham, we are happy to discuss flexible working arrangements for the right candidate.

Overview

As the University builds on its proud heritage, we are looking for exceptional people to help shape our future. We provide a high-quality professional environment, inspired by our distinctive ethos and Catholic mission and values. Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed and which puts the student at the centre of all our endeavours.

St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer.Please view our detailed access guide by following the link: St. Mary's University | AccessAble

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Closing date: 22 June 2025

About the role

Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.

The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.

This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.

Who we are looking for

Person specification:

• Demonstrable experience working in challenge events and/or community fundraising
• A proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising plans
• Experience of supporter/donor stewardship activities
• Excellent verbal and written communication skills
• Good interpersonal skills with the ability to network and build new and existing relationships

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.

Benefits of working with SKC include:

• Home-based and informal flexible working.
• 5% employer pension scheme contribution.
• 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
• Access to 24/7 confidential helplines for counselling and legal and tax advice.
• Well-being check-ins with manager and optional Well-being Action Plan.
• Regular opportunities to meet in person as departments and the full team.
• Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
• A child-centred charity with a passionate and dedicated team.
• Regular staff survey for the opportunity to provide feedback experiences and make suggestions.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

Interviews: Friday 4 July 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

Location (UK): Office Hybrid* - London / Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full-time - 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Fixed term contract for 3 years
Travel: Travel will be required across England, approximately once per fortnight and occasionally UK wide in line with organisational requirements
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you passionate about improving the lives of people with arthritis? Do you thrive on cultivating positive and professional relationships and collaborating with others to achieve success?

The Professional Engagement and Education Team at Versus Arthritis are looking for an experienced officer to support their new MSK SKILLs programme. 

About the role

 The Professional Engagement and Education Team works across the UK, delivering education and training courses, attending health and care conferences, supporting service improvement projects and developing resources to help provide health and care professionals with the skills, knowledge and information they need to improve outcomes for people with arthritis.

As the Professional Engagement Officer for England you will work alongside the Professional Engagement Manager to build relationships with health and care professionals, providing them with information, resources and support to deliver the best care possible for people with arthritis. 

You will support the recruitment and facilitation of a network of volunteers and involved people who will contribute to quality improvement and education projects, as well as helping to shape the work of the team. 

You will be part of an ambitious, creative and passionate team and will work collaboratively with other teams across the organisation. 

Our organisational values are United, Compassionate, Inclusive and Brave. We are looking for an individual who will strive to live out these values in their work every day.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of working within the third and/or public sector, preferably within the fields of health and social care. 
• Experience of leading projects with a range of audiences and of using insight methods to inform areas of work. 
• Experience of community development approaches including co-production and co-design and involving people with lived experience in decision making. 
• Proven experience of effective partnership working including people with lived experience. 
• Ability to work independently and manage own workload. 
• Excellent written and verbal communication skills; able to communicate complex and sensitive issues and deliver appropriately tailored messages to health and care professionals. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Fundraising Officer at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support.

This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.

Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them.  The team is seeking to generate £2m+ net new income in the year ahead. 

About the Role

We are looking for a hardworking, passionate Fundraising Officer to join our team delivering a range of fundraising initiatives. Be part of a dynamic, exciting team as we expand our fundraising capacity and explore new areas of income generation, raising vital funds for our life-saving services.

Working closely with the Fundraising Managers this role will be vital in achieving our fundraising strategy and income targets. You will focus on individual giving, challenge events, community fundraising and digital campaigns as well as supporting the team in other fundraising areas. This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.

You will contribute to the overall objectives of the Business Development Team, especially the Fundraising Team, with the aim of building relationships and partnerships, raising profile and funds, and working cohesively with the team.

About You

• Proven experience in delivering community fundraising and challenge event initiatives.
• Excellent written and verbal communication skills, with the ability to engage effectively with diverse audiences in a range of formats.
• Strong organisational and project management abilities, with keen attention to detail and the ability to manage multiple priorities.
• Proficient in IT, including the use of Microsoft Office Suite, Outlook, and CRM databases. Experience with Salesforce and creative design tools such Canva is desirable.
• A strong understanding of, and commitment to, equity, diversity, and inclusion - particularly within the context of the Violence Against Women and Girls (VAWG) sector.
• Committed to continuous learning, professional development, and self-improvement.
• Able to work independently and collaboratively within a team environment, using initiative and sound judgment.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

About the Role

The Assistant Reserves Officer is one of our team managing and developing the Trust’s nature reserves for people and wildlife.  Your work place includes internationally recognised wetlands and woodlands along with nationally important meadows, chalk grasslands and heathland across Hertfordshire and Middlesex.

You will need to have strong experience in practical habitat management, including the use of power tools and machinery, such as chainsaws, brush cutters and BCS mowers. You will have experience of working within a dynamic team and leading volunteers. You will need to have a keen interest in wildlife and preferably a knowledge of the habitats in our area.

No two days are the same as an ARO at HMWT; you will get the opportunity to utilise and develop your practical habitat management skills across our nature reserves including tree felling, coppicing, scrub clearance, hay cutting and pond/ditch management. You will also undertake the maintenance of site infrastructure; assist with the management of livestock; and perform surveying and monitoring of habitat/species, tree safety and infrastructure. These tasks will be delivered working closely with members of the nature reserves team; our volunteer wardens and our practical conservation volunteers.

Willingness to travel throughout our work area and flexibility to work occasional irregular hours is required for this post.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more by visiting the Hertfordshire & Middlesex Wildlife Trust website.