Community development team leader jobs

Academic Training and Development Lead

Interviews will take place on week c/o Sept 22

Are you passionate about supporting researchers and shaping the future of science? Do you thrive in a collaborative, intellectually rich environment? This is your chance to step into a leadership role at one of the world’s leading biomedical research institutes.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to collaborate and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

We are currently looking for an Academic Training and Development Lead at the Francis Crick Institute. In this role you’ll work alongside the Head of Academic Programmes, to design and deliver innovative, inclusive training programmes for our PhD students and postdocs, supporting the next generation of scientific leaders. Leading a small team, you will work closely with colleagues across the Crick and our university partners to ensure our training offer reflects the evolving needs of interdisciplinary research.

From launching new frameworks to enhancing existing programmes, your work will directly support a positive and forward-thinking research culture. This role is ideal for someone with a strong scientific background, experience in researcher development, and a genuine commitment to empowering early-career scientists.

What you will be doing

• Provide support to the Head of Academic Programmes to deliver the Crick PhD and Postdoc programmes
• Design and implement, alongside the Academic Training and Career Development Project Manager, a new Crick Postdoc Development Framework
• Lead, develop, motivate and performance manage the Academic Training and Career Development Project Manager to deliver their objectives
• Identify and consider the development of new science training and researcher development programmes for Crick PhD students and postdocs
• Evaluate Crick science training activities, refining to ensure that they are effective, current and support cutting edge research
• Ensure effective communication and consultation at relevant committees (e.g. Training & Career Development Committee, Postdoc Committee, PhD student committee)
• Scoping and investigating training and development activities provided by the Crick’s partners and other institutions, to identify opportunities for collaboration
• Lead on projects and work with the broader academic training team, the Crick Academy team and the People team, in other areas as required
• Lead on the continuous delivery of Vitae’s Concordat to Support the Career Development of Researchers at the Crick

What you will bring

(Minimum criteria *)

• Experience of working at a senior level in a dynamic scientific environment and higher education/research setting*
• Proven advanced skills in facilitation and/or teaching in a research or academic setting*
• Be able to demonstrate an understanding of the management, training and development of staff in research and technology groups, preferably through experience
• Educated to PhD level and with post-PhD experience in a science discipline, or relevant, significant experience*
• Experience in leading the design and successful delivery of scientific training and development activities*
• Strong interpersonal skills, with the ability to establish and maintain effective working relationships with a diverse range of academic and professional colleagues
• Proven ability to work successfully with multiple stakeholders across a complex organisation.

About Working at the Crick

Our values  

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture! 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying please visit our website for more details. 

Please note you must meet the essential criteria listed within the Role Profile, to have your  

application reviewed. 

We reserve the right to withdraw this advert at any given time due to the number of applications received.

See more about life at the Crick here.

What will you receive?  

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Development & Recognition: Comprehensive training, mentoring, and a pay structure based on skills and experience.

Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 

• Crick Networks offering diverse groups’ support, community and inclusive social events.

Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction.  

Please note this role is based in our Old Windsor Centre.

Our Cattery Team Leaders provides front line leadership and management to a team of staff and volunteers, ensuring first class service delivery in relation to animal welfare.
This opportunity is focused on leading the cattery team in delivering the highest standards of feline welfare, care, and enrichment. You will ensure that all cats receive compassionate, individualised care and that the team operates efficiently, safely, and in line with welfare best practices.

Overall objectives:

• To lead the Cattery team, managing, motivating, and developing staff to achieve their full potential.
• To maintain exceptional standards in husbandry and welfare.
• To effectively manage our population of cats enabling us to help as many cats as possible within our limited capacity.
• To oversee daily care routines including feeding, cleaning, and health monitoring and ensure all cats are provided with appropriate enrichment and socialisation.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
 

Closing date: Early applications are encouraged. We will close the vacancy once it is filled.
Interview date(s): We will be interviewing for this position on a rolling basis, so we would recommend applying early.

Lead transformative organising programmes with communities across the UK to build power and win change.

About the role

This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.

Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.

This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.

About us

Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.

Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.

Key responsibilities

Training and development

• Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.

• Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.

• Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.

Community building and partnerships

• Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.

• Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.

• Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.

Team leadership

• Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.

• Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.

• Collaborate with team members to improve internal systems, document learning, and refine training practices.

Fundraising and sustainability

• Raise at least £60,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.

• Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.

• Represent Act Build Change in networks and at events within the broader social justice ecosystem.

What we’re looking for

Essential experience and skills

• Professional with management experience in the charity, social justice, or non-profit sectors.

• Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.

• Experience in community organising, including engaging local communities and developing impactful campaigns.

• Experience in designing, delivering, and evaluating high-quality training programmes.

• Experience in fundraising and financial management.

• Comfortable using digital tools and platforms.

Desirable experience and skills

• Experience of using coaching and/or collective care methods in organising and management contexts.

• Lived experience aligned with the communities we work alongside.

• Lives outside of London.

Personal qualities

• You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.

• You understand social justice movements, community organising methodologies, and power building initiatives.

• You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.

• You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.

• You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.

• You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.

• You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.

• You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).

What we offer

Salary and benefits

• £45,000-£51,500 salary, depending on experience.

• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).

• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.

• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).

• Access to office space in London when needed.

• Co-working space expenses available for those based outside London.

• Occasional travel to London may be required (up to twice a month), with expenses covered.

• Team away days around the UK (up to four times a year), with expenses covered.

• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.

• Collaborative, mission-driven work environment with impact across the UK.

• Professional development opportunities including training and events (assessed on an individual basis).

• Clear growth pathway in an expanding team.

How to apply

Please note:

• This role is for UK-based candidates who have the right to work in the UK.

• Applicants that do not follow the instructions below may not be considered.

• Due to the volume of applications we may not be able to respond to everyone.

What to send

• Your CV (PDF, max. two pages).

• A supporting statement answering the questions below (PDF, max. 500 words per question).

• Both documents attached to your email and a mention of where you found this role.

Questions to address

• Why Act Build Change?

• Tell us about a team you have organised – what action did they take and why did it matter?

• Describe a training you delivered – what was its impact?

Next steps

• Email your application by Tue 26 Aug 2025 at 23:59.

• First round interviews will begin the week of 15 Sep 2025.

• The role will start from Nov 2025.

We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.

Team: Community Fundraising

Location: South East covering Kent and Sussex

Work pattern: 35 hours per week, Monday to Friday with occasional weekend and evening working for events

Salary: Up to £32,813.57 per annum

Contract: 12-month fixed term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Officer:

• This role supports the delivery, growth and reach of community fundraising in a defined geographical location and supports the development and delivery of a local fundraising strategy in line with the organisation’s broader income generation objectives.
• The Community Fundraising Officer will establish, implement, develop and maximize all community fundraising opportunities, increase income, deliver exceptional supporter stewardship and exemplary volunteer management, working collaboratively with the Community Fundraising Hub Manager and Community Fundraising Volunteer Team Leader to build on past successes and develop a diverse pipeline of community fundraising events and activities that respond to local audience needs.
• The role will also build and develop exceptional fundraising relationships with supporters and volunteers within the defined geographical location to harness the power of our local footprint and raise income and awareness

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
• We currently have a team of 30+

What we’re looking for in our Community Fundraising Officer:

• Evidence of raising funds in a community fundraising environment
• Planning, organising and delivering campaigns, activities and plans including marketing.
• Evidence of working to and achieving objectives
• Direct experience of working with volunteers 
• A valid UK driving license and access to a car

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 19 August 2025

Virtual interview date: w/c 01 September

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Sheffield Cathedral is embarking on an ambitious seven-year journey as a resourcing cathedral, pioneering mission in the inclusive catholic tradition. At the heart of this vision is the creation of the Community of St Paulinus (CsP), a new non-residential mission community rooted in daily prayer and committed to revitalising parishes and planting new worshipping communities across the Diocese.

To help deliver this exciting work, we are looking for an experienced Project Manager to lead the Project Resource Team and ensure the smooth running of this initiative. This role is ideal for someone who thrives on strategy and delivery, is highly organised, and has experience managing complex projects—preferably within a church, charity, or community setting.

What you’ll do:

• Lead and coordinate a small, agile Project Resource Team

• Develop and oversee delivery plans for the seven-year project

• Support monitoring, evaluation and reporting for national funders

• Build strong partnerships across parishes, the CsP, and other stakeholders

• Ensure logistics and administration run smoothly for events, placements, and new initiatives

We’re looking for someone who:

• Has at least three years’ experience in project management or operations

• Can work collaboratively and lead with vision and adaptability

• Is committed to inclusive Christian mission and values

This is more than a management role—it’s a chance to shape a pioneering model of cathedral-based mission and help create sustainable, vibrant worshipping communities in Sheffield and beyond.

We’re recruiting for a Communications Manager, England, to play a vital role in helping us to build community cohesion, strengthen society, and improve lives – as we deliver on our strategy, It Starts With Community.This role is an 18 month fixed term contract or secondment opportunity. 

The position is part of an exciting and sophisticated programme aimed at tackling social issues. Through this initiative, we work closely with government to distribute money from long since unused bank and building society accounts (‘dormant assets’) for the benefit of the community. 

The job will focus on two multi-million-pound funding schemes that The National Lottery Community Fund will deliver. These are:

•  The Community Wealth Fund (a pot of money given to local communities to spend on what they decide will improve where they live); and 
• The Youth Enrichment Fund (aimed at increasing disadvantaged young people’s access to opportunities in the arts, culture, sports, and wider youth services, aimed at improving wellbeing and employability)

In this role, you’ll work closely with government and colleagues across the Fund to deliver integrated, multi-channel communications activities that effectively promote these programmes and showcase their impact on the communities we serve. Your work will help shape public understanding of the schemes, inspire communities to engage with them, and build trust with key stakeholders.

We are looking for a calm and organised strategic communicator and storyteller with an ability to build relationships and adapt. You’ll be experienced in developing integrated campaigns and working across teams to deliver high-impact communications. 

Key responsibilities:

•  Develop deep insight into these programmes, to enable you to implement effective communications plans for them while supporting Strategic Communications Leads to build and manage matrix teams.
•  Design, develop, and deliver messaging, narrative and content, as well as social and brand assets, working closely with colleagues in the wider team to deliver effective and impactful communications activities.
• Build positive relationships with government comms and policy counterparts as well as with teammates and colleagues across the Fund to make programme communications relevant and resonate internally and within Government departments (specifically DCMS and MHCLG) and, most importantly, the communities we serve.
• Work closely with colleagues in the media team to deliver integrated activities, monitoring media and advising on opportunities and risks. Ensure rapid response to emerging issues with processes and protocol on lines to take and spokespeople. 

Interview date: 15th and 16th September with a written task to be completed beforehand - virtual

Location: England, we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle 

Briefing session: We will be hosting a briefing call on Tuesday 26th August, 11:30. If you want to sign up or ask any questions please email our recruitment - email can be found on our website.

On application, please align your supporting statement to the criteria below 

Essential criteria

• A relevant qualification or demonstrable experience in a communications role within a complex organisational environment
•  Track record in planning and delivering integrated communications campaigns, with experience managing matrix teams
• Excellent content and copywriting abilities, used to producing assets to tight deadlines. Able to adapt tone and style for different audiences and channels
• Experience in complex institutions, involving colleagues and stakeholders up to leadership level
• Project management abilities – confident working in a matrixed organisation with competing deadlines
• Experience of strategic communications counsel and advising senior leaders and stakeholders, particularly in times of reputational risk and crisis management
• Experience of working in high-pressure situations and an ability to adapt calmly to changing deadlines and requirements with short notice. 

Desirable criteria

• Experience in government and / or the voluntary, community and social enterprise sector. 

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About us 

We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).  

Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people. 

Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.

While senior library leaders sit on our board and committees, we work with library staff at all levels.

As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.  

We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.  

We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.   

Our values 

• We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.  

• We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.  

• We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.  

• We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.  

Working at Libraries Connected 

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

Our Commercial Team 

We have a small commercial team with big ambitions for the sector.

Currently, we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 176 member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.

In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.

Our approach is to identify and secure contracts procured by national government – either directly or with partners to extend the libraries’ capabilities – with an eye to local delivery through the library services. This allows us to centrally hold and manage the risk of the national contract, leaving the library services to deliver themselves.

We see libraries as a solution to many of society’s challenges and this is one route we use to bring the libraries into that solution.  

This area is part of our long term strategy – we are seeking to build the commercial team with this role and while it is initially a 12-month contract, our hope is that with the role in place we can generate the income to sustain and build on it.

If you offer management experience in health/social care and excellent leadership skills, this position offers an exciting opportunity to play a key role delivering a vital service that supports people affected by gambling. 

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.

The Role 

As Adult Services Team Leader, you will lead and inspire a team of Gambling Harms Practitioners and Outreach & Engagement Practitioners to deliver life changing support to individuals who are at risk of or experiencing gambling-related harms.

You will ensure the service is safe, caring, responsive, and effective, and monitor service quality and make sure staff meet their KPIs and contractual outcomes, and will use service data and feedback to drive service improvement.

You will also be working closely with external partners like health services, community groups, and other support organisations to expand the reach and effectiveness of GamCare’s services.

You will be located in close proximity to the East Midlands region as the role requires hands on delivery and support across the area with both staff engagement as well as involved outreach in many locations and venues.

About You

You will have strong leadership and people management abilities and be someone who takes pleasure from being a compassionate leader, supporting individuals in their professional development, alongside setting and managing high standards.

You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.

You will also need a relevant professional qualification in psychology, mental health, addictions, social work, nursing, health & social care, public health, leadership / management or demonstrable relevant experience with a commitment to continuous professional development. 

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

Closing date for applications: 5pm Tuesday 19th August 2025.

Interviews will take place online via video conference – week commencing 25th August 2025.

Appointment is subject to a DBS check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Overview of role

As Community Development Manager at the Pavilion on the Park, you’ll play a vital leadership role in supporting this dynamic and diverse charity in providing activities that will enrich community life for all in the Eastleigh area. You’ll be a strong leader with excellent communication skills and a passion for improving community life through collaborative community engagement

You will be responsible for development and delivery of Trust-led community programmes, monitoring and evaluating grant-funded activity in line with key funder requirements and securing ongoing funding for activities and services.

You will manage the relationship with the National Lottery Community Fund to ensure that the Together We Flourish 5-year £445k funded project is delivered effectively. The aim of this project is to enhance community life in Eastleigh by utilising the assets and resources of the charity and the strengths of local people to develop community-led initiatives at the Pavilion on the Park and in other community spaces. 

You will make a difference by ensuring that the charity adopts a collaborative approach to developing beneficiary-led activity, in accordance with principles of asset-based community development.

Working in partnership with other local stakeholders (individuals and organisations) within the framework of a ‘whole systems’ approach, you will help the Trust to realise its mission of promoting active, flourishing and connected lives in Eastleigh.

The role will require key holder responsibility for the venue, which is shared with other senior staff members. There will also be some occasional evening or weekend attendance at community events, by prior agreement as the needs of the business require.

Main duties and responsibilities

Management of charitable programmes

· Manage the development and delivery of the Eastleigh Youth and Community Trust programmes, predominately based at our purpose-built facility at the Pavilion on the Park. This includes an inclusive cycling service, a sensory suite, and a range of activities for people with additional needs and for the wider local community.

· Work closely with the General Manager to set and monitor delivery outcomes in line with charitable objectives, grant requirements, budgets and contractual terms and conditions.

· Manage the projects team and support project coordinators to lead the daily operations of their designated activities.

· Carry out risk assessments and good governance of activities and events.

· Use evaluation tools to measure outcomes and define impact.

· Set up systems to support the projects team  record qualitative and quantitative data on a regular basis. 

· Establish a cycle of continuous improvement, incorporating learning from previous projects to develop new projects and initiatives.

· Act as the lead officer to the General Manager in safeguarding children and adults at risk.

Marketing

· Work closely with EYCT’s management team to develop a strategic approach to communications across all print and digital channels, ensuring maximum exposure and brand consistency.

· Support the Marketing and Fundraising Officer to promote EYCT using a range of media channels, including the Pavilion on the Park website and social media channels.

· Support the projects team to tell the stories of our beneficiaries through case studies, blogs and storytelling forms.

Finance administration of charitable programmes

· Work closely with the General Manager and other staff to set the annual budget for the community programmes and other centre hire activities.  

· Manage and monitor income and expenditure on a regular basis and provide monthly reports to track progress.

· Work closely with the General Manager and accountant to ensure all grants, fundraising and beneficiary income is collected in advance, recorded and reconciled correctly  

· Work closely with the General Manager and accountant to ensure that invoices from suppliers of goods and services to support the charitable programmes are set-up, paid and reconciled correctly.

· Act as a dual signatory on the company bank account in line with the Finance Controls procedures.

· Act as approver for budgetary expenditure which falls within the scope of the role, up to the agreed authority levels and in line with the approved budget.

Grants and fundraising

· Proactively source, apply for, administer and manage grants which meet the charitable aims of the Trust. This will involve extensive and creative search within a  range of potential funding sources, to fund existing charitable programmes and new initiatives. 

· Manage the relationship with the National Lottery and other main grant funders, communicating regularly and ensuring that requirements are understood and met

· Work in partnership with the Marketing and Fundraising Officer to develop fundraising campaigns, activities and events that support the ongoing operational costs of project activities

· Support the General Manager in developing and maintaining a programme of other hire activities that maximise the venue capacity and generate income to support the sustainability of the charity

Community engagement and partnerships

· Engage with a wide range of locality-based system partners, including local residents and organisations, to develop a ‘whole systems’ approach to community initiatives and opportunities with a balance between grant funded projects and private hires.

· Attend networking and partnership meetings to share information and develop collaborative approaches to community development.

· Set up a community forum at the Pavilion on the Park, consisting of beneficiaries, community members, hirers and other users, to steer the delivery of the lottery funded activities.

· Foster positive relationships with communities of interest and place to develop community-led initiatives in line with the outcomes of the Theory of Change document for the Together We Flourish project.

Leadership and Management

· Support the General Manager in the strategic development of the charity

· Lead, mentor and support the projects team to carry out their roles effectively and to develop professionally.

· Identify team training needs and implement and monitor individual training plans.

· Support the General Manager in the recruitment and induction of  new staff and volunteers as necessary.

· Manage and coordinate the volunteer pool, ensuring they are trained appropriately, motivated, and feel appreciated.

· Contribute to the smooth running of the Trust’s activities through active participation in management and team meetings.

Additional duties

· Manage the following business functions during core operational hours

o Delivery of Trust-led activities, including the welcome to the building, taking payments, facilitating and coordinating activities.

o Confidential support to community members, including signposting to other partners.

· Share responsibility on a pre-agreed basis with other members of the management team for remote and on-site duty cover of the venue during evening and weekends.

· Act as First Aid First Responder and Fire Marshal for the building on a rota system in line with the Emergency Response Plan.  

· Cover the out-of-hours (evening and weekend) phone line on an occasional basis and respond to calls from centre hirers and the general public as they arise.

· Support operational weekend staff by trouble-shooting urgent issues as they arise. This may involve giving advice to them on the phone or attending the centre to provide back-up support as required.

· Act as a key holder for the venue and open and lock up the building occasionally as required.

· Undertake such additional duties as might reasonably be requested.

We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.

This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand. You’ll play a key role in helping us reach more young people and maximise our impact.

As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.

We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.

Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.

If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.

Role purpose:

1. Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.

2. Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.

3. Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.

 Key responsibilities:

Planning

• Shape and deliver the Primary Sector Development Plan.

Sales & growth delivery

• Drive income and centre growth targets across all relevant programmes.
• Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
• Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.

Marketing and lead generation

• Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
• Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
• Plan and deliver events related to the Primary sector and represent the organisation externally when required.
• Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.

Customer Experience (CX) & retention

• Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
• Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
• Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.

Collaborate across teams and support innovation

• Contribute to team planning meetings, training sessions, and department-wide initiatives.
• Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
• Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development. 

Skills, experience, and knowledge

Essential 

• Proven experience leading sales, sector development, or programme growth.
• Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
• Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
• An understanding of education systems in the UK, particularly the primary sector.
• Experience of working on your own initiative, taking a pro-active approach to your work.
• Strong communication and interpersonal skills.
• High level of presentation skills to external stakeholders.
• Experience of data management and analysing insight to inform decision making.
• An ability to network, influence and build relationships with key stakeholders and customers.
• Collaborative mindset with the ability to build strong working relationships across teams
• Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
• An ability to prioritise your workload and focus on importance of tasks.

Desired

• Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
• Experience working directly with or selling into primary schools, MATs, or local authorities.
• Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
• Understanding of education inspectorate frameworks, and how they impact school decision-making.
• An understanding of awarding body function and responsibilities.

Community Therapy Services Manager

Location: Central Hub - Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB (satnav: M3 7BD)

Contract Type: Permanent Full Time (Reduced hours will be considered)

Closing Date: 14/09/25

About Us

We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

We're looking for a Therapy Manager to join the team. Leading a team of trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery.

You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.

About You

You’ll be someone who is a qualified and experienced therapist working with trauma with a background of leading effective teams. We’re especially keen to hear from people with experience in working with men, sexual harms and supporting therapist and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

How to Apply

In your supporting statement we want you to answer these two questions:

· How can your experience support male survivors thrive?

· How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?

Interviews are expected to take place on 25th and 26th September, we reserve the right to interview and close the recruitment process early if satisfactory applicants.

Equal Opportunities

We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.

We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else.

 Role Purpose
To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones.

Main Duties and Responsibilities
• To manage the operational and clinical duty of care for support services
• To maintain the safe and inclusive provision of spaces for all clients
• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers
• To effectively lead and successfully manage the provision of client services, as designed and governed by the organisaton, including ensuring KPIs are met and data handling and reporting is accurate.
• To ensure that all services managed, effectively record and identify threats and trends that will result in responding effectively to meet clients needs.
• To maintain and deliver relevant services to a small caseload of clients.
• Manage and deliver specific projects as directed and agreed by the Executive Team.
• To support the further development of the services that meet clients needs.

Organisational Core Responsibilities
• Stringently uphold the organisation’s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors.
• Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities.
• Ensure 100% of the work you carry out is for the achievement of the mission “to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse” and vision “a society where no male survivor is left behind”.
• Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information

Commissioners Office
• Respect individuals right to anonymity within and outside of the organisation.
• Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries.
• Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation.
• Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control.
• Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally.
• To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities.

Person Specification
The following attributes are Essential for this role:

Registration:
• BACP, BABCP, UKCP, NCS, BPS or HCPC registered

Qualifications:
• Diploma in Counselling / Psychotherapy or equivalent
• Safeguarding Children and Adults’ Level 3

Knowledge and Experience:
• Understanding of issues relating to rape and sexual assault.
• Experience of leading a team.
• Experience in delivering engaging workshops to a variety of audiences.
• Previous experiences of working within a highly confidential setting.
• Experience in data management and information governance.

Skills:
• Ability to prioritise own workload.
• Good written, verbal and interpersonal communication skills.
• Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system

The following attributes are Desirable for this role:
Registration:
• BACP Accredited or equivalent.

Qualifications:
• Masters in counselling or Psychotherapy.
• Qualified in EMDR and/or PG Dip in CBT.
• Qualification relevant to role

Knowledge and Experience:
• Knowledge of current support services in the UK that meet the needs of male identified victims/survivors of sexual violence.
• Understanding of the legal framework for victims of sexual abuse, rape and sexual exploitation.
• Previous experience of working with male identified victims/survivors of sexual violence.
• Previous experience of working within a highly confidential setting, adhering to data governance.
• Previous experience of working within the voluntary, community or social enterprise (VCSE) sector.

Skills:
• A commitment to diversity, inclusion and anti-oppressive practice.
• Mentoring.

Reports to: Chief Operating Officer
Manages: Business Development Executive
Salary range: £38,251 – £47,940 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

Our Business Development Manager is an exciting opportunity for someone who thrives on creating and improving relationships, expanding a product portfolio, and working across an organisation to drive impact. This role has a wide remit which covers our existing products as well as identifying new income streams.

You’ll play a pivotal role in shaping and delivering a business development plan that maximises income streams, supports improvements in patient care, and strengthens our partnerships across the healthcare system. You’ll support tenders and contract negotiations, fostering relationships that secure funding for key BSR initiatives whilst offering tailored customer service and account management to our partners.

You’ll manage a business development administrator, who will focus on delivering contractual obligations in a timely manner. You’ll coach and develop them to build confidence in account management and sales. This role requires a creative, impact-oriented leader who excels in both strategic thinking and hands-on execution.

Please note: This role may require travel, overnight stays and weekend work, for example at our conferences.

Main Responsibilties 

Business Development Strategy

• Alongside the COO, develop and execute a business development strategy for BSR that secures financially sustainable funding streams that support our drive to improve patient care
• Lead on market research, product development and product lifecycle management
• Support the Senior Management Team and Heads of Department to expand and improve our product portfolios to keep partners engaged in supporting our diverse membership

Relationship building and management

• Lead relationship management with sponsors, partners and collaborators to provide exceptional and consistent account management
• Liaise with and support internal teams with delivery to sponsors, partners and collaborators
• Enable internal sharing of insight and intelligence about trends and movements with industry partners
• Foster new strategic partnerships and relationships with UK and international organisations
• Open up new funding opportunities that support BSR’s strategic aims and activities

Team Leadership and Development

• Lead and develop the Business Development Executive
• Support teams across the business to meet ambitious financial targets
• With the COO and Director of Marketing, Education and Events, manage our compliance with the ABPI pharmaceutical industry code and provide regular advice/training for colleagues
• Alongside the COO, provide support to colleagues on tender and contract processes

Finances and Impact

• Oversee BSR income streams, working closely with the finance team to ensure efficient financial process and cash flow
• Manage the sales pipeline, ensuring financial trackers are up to date
• Analyse data to ensure the business development strategy is effective, ambitious and realistic 
• Provide regular reports to the Senior Management

Person Specification 

1. Experience in business development, sales or fundraising  
2.  Experience of pipeline tracking/projection/modelling
3.  Understanding of market research and product development
4.  Track record in account management and achieving financial targets
5.  Experience of best practice in tenders and contracts
6.  Ability to analyse data to harness insight and drive engagement 
7.  Outstanding interpersonal, communication and negotiation skills
8.  Ability to coach staff to reach their potential
9.  Confident decision maker
10.  Commitment to our values

Timetable

The closing date for applications is Sunday 24 August 2025
Interviews are expected to take place during the week commencing Monday 1 September 2025.

The selection process will include a first-round panel interview. Shortlisted candidates (top two) will then be invited to a second-stage interview.

Equity, Inclusion and Diversity statement 
 
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 
 
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

COMMUNITY HUB LEADER

Oasis Hub Woodview, Woodview Drive, B15 2HU

Full-time (40 hours per week, 1 FTE), Permanent Contract

Salary: £35,217 per annum

Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at Woodview, Birmingham. 

The post holder will lead the development of the Hub, situated on the periphery of central Birmingham, serving the community of the Woodview estate, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.

This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal, volunteers and members of the local community to develop a joined up local vision for the community.

Some of the specific duties of this role include:

· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.

· Building supportive working partnerships across the community and various groups.

· Leading strategic development (e.g. comms, income generation, MEL)

· Planning, resource and coordinate the community plan, measuring impact.

· Working closely with the academy safeguarding team on Early Help and family support.

· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).

This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:

· Experience of leading community delivery and growing projects from start-up phase.

· Innovative use of resources and budget management to maximise funding.

· A thorough knowledge and understanding community work.

· An education to degree level or equivalent and /or relevant professional qualification.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.

For full details please go the Oasis UK charity website.

Closing date for completed applications is 5pm Friday 29th August. Stage 1 interviews will be held on either Friday 5th or Monday 8th September via TEAMS and the final stage will take place on Monday 15th September in person at Woodview. Please send us your CV and cover letter.

For an informal conversation about the role, please contact us via the Oasis UK charity website

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Wednesday 27th August 2025, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission