Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose.  To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we transition to our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.

A key aspect in ensuring the success of our new strategy will be about how Independent Age recruits, engages and retains volunteers ensuring that their skills and passion play an increased role in ensuring that we all grow older well, with dignity, choice and purpose.

This post will provide effective volunteer recruitment, training and volunteer onboarding support across Independent Age, ensuring that volunteers have an excellent recruitment experience and commence in their roles feeling confident and inspired to support Independent Age.

The post will also support Independent Age’s national and local programme of UK wide volunteer recruitment, working closely with local Volunteer Coordinators and Wellbeing Project Officers (WPOs).

The ideal candidate will be a great communicator with a passion for volunteers and the difference they make. They will have excellent customer service experience and knowledge of recruiting and communicating with volunteers.

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme, an employee assistance programme and a discount voucher scheme.

Please note that this role is currently home-based due to Covid19 restrictions.

We are passionate about diversity and inclusion and creating an environment where we can ALL be ourselves

Please apply via the vacancies section of our website by uploading a covering letter letting us know how you meet the job role requirements as well as your CV.

Are you looking for the chance to do something different and find a counter-cultural way to live and work? The Iona Community is recruiting for mainly seasonal staff to live-in and re-open the newly refurbished Iona Abbey to guests in spring 2021.     

The Programme Manager is an exciting and creative post at the heart of the life of the Abbey. Working closely with the Warden you will develop and organise a varied and dynamic programme of workshops, events and activities that create for guests opportunities to deepen their commitment to peace and justice, understand and live out the vision and values of the Iona Community, and laugh and build friendships.     

We are looking for someone who is very well-organised, imaginative and with previous experience of devising, facilitating and running programme events and group activities. Having a sense of humour and being happy leading ‘up front’ will also help!     

Staffing at Iona Abbey is provided by a resident team who live and work together sharing in the common life assisted by a wider team of volunteers. Work and worship are valued equally at our centres. A resident allowance is paid and all accommodation and meals are provided. Previous staff say their time at our centres has been ‘life-changing’. We hope to welcome your application soon. 

Application notes: 

Applications must be made using our application form. CVs will not be accepted.   

A full job description and application form can be found in the vacancies section of the Iona Community website. 

If you wish to apply for more than one post, you must complete a separate application form for each post. 

Each job has a different application form tailored to the person spec for that post. Please make sure you complete the correct form.  

The Role

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and our local communities.

We are recruiting for a Drug and Alcohol Practitioner to join DHI in South Gloucestershire to support clients within the area who are experiencing problematic use of drugs and alcohol.

This exciting, and rewarding role is based within GP Practices and our community hubs across South Gloucestershire. The successful applicant will be responsible for providing 1:1 support and delivering groups to support our clients in achieving their goals.

You will be joining an experienced and enthusiastic Primary Care Team that work hard to support each other, deliver an exceptional service to clients and meet our contract requirements.

If you’ve got experience or an interest of working in the substance misuse field and share DHI’s values of self-direction, stimulation and zest for life, we’d love to hear from you.

If you’d like to know more about the role, please contact Hannah Brittain, Primary Care Service Lead, for an informal discussion.

How To Apply

Please use the enclosed Job Description and Person Specification to complete an Application Form and Skills Form and send to HR before Midday Tuesday 2nd February 2021. More iformation available on the DHI website

Are you passionate about helping children reach their full potential?

We’re looking a confident, organised and proactive person to join our established team delivering Children & Young People services across the South East. You will be working with both Young Carers and children and young people with mild to moderate disabilities in the Dover district.

You will manage an existing caseload and new referrals, meeting families and young people in their own homes and in schools to complete assessments and care plans.

Using the Young Carer service toolkit, you will provide short-term interventions to support Young Carers to improve their resilience, educational chances and wellbeing. This might include signposting to local and community services, action planning, one-to-one support, respite activities or our 12-month workshop programme, as well as making referrals to a range of professionals, including health and social care, ensuring whole family needs are met and reducing the impact of caring on the young person.

You will also deliver the Short Breaks programme of after school café-style groups (8-15 years), Saturday Clubs (15-19 years) and school holiday trips for children and young people with disabilities. You will plan, organise and risk assess group activities that support personal development, and promote independence, community engagement and social activities. We want the young people taking part to have opportunities to try new things, make friends and have fun!

You will schedule your time to ensure to meet targets and complete tasks to a high standard across both services. It is expected that you will keep excellent records and keep in regular communication with families to build trusted relationships. You will respond to challenging and complex situations in line with our Safeguarding and Lone Working Policies.

A key aspect of this role is to raise awareness and promote the service so you will attend events, meet with professionals, deliver presentations and develop wider networks.

This role involves evening and weekend work and requires the applicant to hold a full driving licence and their own car. You will also be expected to drive a minibus and full training will be provided.

Join us and make a difference.

The Progression Coach is one of the most important roles within this new service in Oxfordshire. Progression coaches will passionately believe in the potential of all young people to achieve their goals, it is the job of the Progression Coach to build meaningful relationships with the young people and provide a reassuring, consistent and supportive presence, to mentor and inspire the young people to be the best they can be. Progression Coaches will be confident at de-escalating crisis and will work with a solutions-focused mindset to helping the young people address any challenges they may face.

Available posts are mostly within Oxford city, but we also encourage applications from across Oxfordshire. 

Both full time and party time applications are welcomed.

Full time: 37 hours per week, alternating each week from 08.30 am to 4.30 pm or 11 am to 7 pm Mondays to Fridays (may require working on bank holidays and also some evening, weekend and emergency on call work on a rotational basis)
Part time: Various options available, minimum 15 hours per week. Please state your desired working hours upon application.

We have an excellent opportunity for a Tenancy Support Officer!

The successful candidate will deliver short-term intensive support to people who are now, after a period of rough sleeping, living in temporary or more permanent accommodation provided as part of the 'Everyone In' initiative.

They will also support people who may be at risk of rough sleeping who have been offered accommodation and need help with resettlement and linking with and ensuring engagement with to appropriate services e.g. mental health, substance misuse services. The expectation is for support to be provided for a maximum of 12 - 16 weeks to assist people to secure and settle into more permanent accommodation

The aim of the role is to support people who have been homeless or are at risk of rough sleeping to improve their quality of life and their ability to successfully sustain a tenancy or move into suitable accommodation. The majority of people will be single and they may be addressing a range of potential issues e.g. mental health and/or substance misuse problems, learning disabilities, inexperience of independent living as they may not have held a tenancy before. They may also have an offending history or have poor home or financial management skills.

The health and well-being of clients is paramount and very close liaison must be maintained with Community Health Services, Social Services and other key stakeholders and agencies.

If this role sounds of interest to you then please apply ASAP!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Healthcare Support Worker - Eating Disorders

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the daily challenges which young people face? Is a career as a Healthcare Support Worker the next step in life for you?

Our client provides residential services for young people aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Their aim is to support the young people using a therapeutic approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are excited to announce the opening of their new Residential Eating Disorder Service based in Lostock, Bolton, where they are looking for a kind, caring and empathetic Healthcare Support Workers to join their professional 5-bed service, supporting young people with complex and challenging eating disorders, where you will work closely with their professional multi-disciplinary team towards keeping them safe and progressing with their recovery.

You will be required to work shifts over a 37.5 hour working week, consisting of earlies, lates and occasional sleep ins & nights when required to support the services, so flexibility is required.

Company Benefits

- £18,603 - £20,344.82 per annum (Dependent on experience & qualifications)
- £100 bonus after completing 6-month probation
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)
- Free on-site parking

Your role as a Healthcare Support Worker

- To take on the role of Key worker, developing care plans and review plans with young people, carrying out direct and indirect care of young people with complex eating disorders.
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people including personal care and hygiene, eating, attendance in education etc.
- To develop therapeutic relationships with the young people experiencing eating disorders and work closely with their families and carers communicating effectively to provide ongoing engagement.
- To be actively involved in the admission, assessment, implementation and discharge of young people and their care.
- To provide specialist supportive interventions to individuals experiencing eating disorders under the direction of the clinical team.
- To take physical health observations of young people, monitoring and recording as required. To act upon any physical health concerns in relation to the young person based on their care plans, risk management plans and history of eating disorder.
- To observe and monitor the wellbeing of young people by ensuring that any unusual physical, mental, or emotional occurrences are promptly referred to senior staff and or clinical nurse and documented as appropriate.

Requirements of a Healthcare Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Have excellent observation and communication skills, as well the ability to build trust and rapport with individuals who have experienced trauma
- Have a non-judgemental approach and the ability to demonstrate unconditional positive regard
- The ability to work in a team, and to think on your feet, remain focused and maintain your composure in difficult situations
- The ability to meet the day to day needs of young people, including providing practical support with daily living activities
- To form and maintain professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of safeguarding

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification in care or equivalent
- Previous experience working with young people who have mental health needs
- Previous experience working with service users who have eating disorders
- A good understanding of Nutrition

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please submit your application by Friday 12th February.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 96382

Are you looking for the chance to do something different and find a counter-cultural way to live and work? The Iona Community is recruiting for mainly seasonal staff to live-in and re-open the newly refurbished Iona Abbey to guests in spring 2021.  

 The Sacristan is the key player, along with the Warden, in looking after the Abbey church and ensuring it is ready and prepared for a wide range of services and worship in a Covid preventive way. This will include ensuring the premises are clean and tidy, checking the sound system, preparing any additional equipment like collection plates or orders of service, organising online booking, making sure those leading worship are trained/equipped and have what they need and that all worship resources are in good order.  

We are looking for someone with good attention to detail, a calm and friendly manner and a live interest in creative worship.  

Staffing at Iona Abbey is provided by a resident team who live and work together sharing in the common life assisted by a wider team of volunteers. Work and worship are valued equally at our centres. A resident allowance is paid and all accommodation and meals are provided. Previous staff say their time at our centres has been ‘life-changing’. We hope to welcome your application soon.

Application notes: 

Applications must be made using our application form. CVs will not be accepted.   

A full job description and application form can be found in the vacancies section of the Iona Community website. 

If you wish to apply for more than one post, you must complete a separate application form for each post. 

Each job has a different application form tailored to the person spec for that post. Please make sure you complete the correct form. CVs will not be accepted.

Are you looking for the chance to do something different and find a counter-cultural way to live and work? The Iona Community is recruiting for mainly seasonal staff to live-in and re-open the newly refurbished Iona Abbey to guests in spring 2021.  

The Deputy Housekeeper is a fundamental role in providing a warm welcome to guests of all ages and backgrounds from across Britain and the world. Responsible for ensuring rooms and communal spaces are clean, tidy and Covid secure, you will work with a team of volunteers to deliver systems and rotas, undertake cleaning and laundry and ensure necessary supplies are maintained. You will deputise for the Housekeeper in their absence.

We are looking for someone organised, practical and who takes pride in a job well done. Previous experience in a hospitality setting would be an advantage and full training will be provided.  

Staffing at Iona Abbey is provided by a resident team who live and work together sharing in the common life assisted by a wider team of volunteers. Work and worship are valued equally at our centres. A resident allowance is paid and all accommodation and meals are provided. Previous staff say their time at our centres has been ‘life-changing’. We hope to welcome your application soon.  

Application notes: 

Applications must be made using our application form. CVs will not be accepted.   

A full job description and application form can be found in the vacancies section of the Iona Community website. 

If you wish to apply for more than one post, you must complete a separate application form for each post. 

Each job has a different application form tailored to the person spec for that post. Please make sure you complete the correct form.  

   

The Oasis Hub Waterloo team are currently looking for a visionary Advice Centre Coordinator to develop the structure and delivery of advice centre activity at the Waterloo Hub into the local community.

The successful applicant will continue the work to create and develop a drop-in Advice Hub at the Oasis Hub Waterloo, as well as coordinate the delivery of the work done by our teams working on a range of diverse community projects such as our Foodbank and Debt Advice work. Against a backdrop of increasing need at present, Oasis Hub Waterloo are passionate about working to reduce need for emergency support locally. We are now moving into a new phase of strategic development and have been granted funding for this exciting role.

The work is demanding but immensely fulfilling.  We are looking for someone with the passion and vision to enable us to help more people.  Some of the duties of this newly created role include:

• Recruitment, training and development of volunteers in a wide range of projects, ensuring all Safeguarding checks are completed.
• Managing relationships with Foodbank referral partners, donors and
• Management and sourcing of food stocks and food collections
• Supporting development of our advice projects

The successful applicant will also need to demonstrate:

• An understanding of social welfare policy and advice practice
• Experience of operating a Foodbank or similar project
• Proven people management skills and the ability to network and create partnerships across sectors.
• A high level of computer literacy (Microsoft Office)
• Excellent verbal and written communication skills, with a polite telephone manner.
• Excellent numerical literacy and organisational skills.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while improving your employability skills.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
• A friendly working environment with a supportive team, based in Central London.

If you are interested in being part of this fantastic project and want to know more or for an application pack, please download the documents on this page or go to the Oasis UK charity website .  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Completed applications should be returned by 9am Wednesday 20th January 2021.

Interviews will take place in Waterloo Wednesday 27th January 2021 (possibly online).

FULL-TIME, 40 HOURS PER WEEK (1.0 FTE)

1 YEAR FIXED TERM CONTRACT

SALARY:  £26,620 per annum

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Waking Night Healthcare Support Worker - Eating Disorders

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the daily challenges which young people face? Is a career as a Waking Night Healthcare Support Worker the next step in life for you?

Our client provides residential services for young people aged 16-30 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Their aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are excited to announce the opening of their new Residential Eating Disorder Service based in Lostock, Bolton, where they are looking for a kind, caring and empathetic Waking Night Healthcare Support Workers to join their professional 5-bed service, supporting young people with complex and challenging eating disorders, where you will work closely with their professional multi-disciplinary team towards keeping them safe and progressing with their recovery.

Your working week will consist of working 8:30 pm – 7:30 am over a 2-weekly rota (Week 1 – 33 hours) (Week 2 – 44 hours).

Company Benefits

- £20,100.08 per annum (Dependent on qualifications & experience)
- £100 bonus after completing 6-month probation
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)
- Free on-site parking

Your role as Waking Night Healthcare Worker

- To take on the role of Key worker, developing care plans and review plans with young people, carrying out direct and indirect care of young people with complex eating disorders.
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people including personal care and hygiene, eating, attendance in education etc.
- To develop therapeutic relationships with the young people experiencing eating disorders and work closely with their families and carers communicating effectively to provide ongoing engagement.
- To be actively involved in the admission, assessment, implementation and discharge of young people and their care.
- To provide specialist supportive interventions to individuals experiencing eating disorders under the direction of the clinical team.
- To take physical health observations of young people, monitoring and recording as required. To act upon any physical health concerns in relation to the young person based on their care plans, risk management plans and history of eating disorder.
- To observe and monitor the wellbeing of young people by ensuring that any unusual physical, mental, or emotional occurrences are promptly referred to senior staff and or clinical nurse and documented as appropriate.

Requirements of Waking Night Healthcare Worker

- Flexibility - Your role will involve working shifts including weekends and Bank Holidays
- Have excellent observation and communication skills, as well the ability to build trust and rapport with individuals who have experienced trauma
- Have a non-judgemental approach and the ability to demonstrate unconditional positive regard
- The ability to work in a team, and to think on your feet, remain focused and maintain your composure in difficult situations
- The ability to meet the day to day needs of young people, including providing practical support with daily living activities
- To form and maintain professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of safeguarding

Desirable Criteria

- Full UK Driving Licence
- Level 2 qualification in care or equivalent
- Previous experience working with young people who have mental health needs
- Previous experience working with service users who have eating disorders
- A good understanding of Nutrition

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please submit your application by Friday 12th February.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 96383

TPP are excited to be working with a charity that has been established since the late 60's. They are passionate about supporting people on their journey to recovery.

This is an exciting opportunity to support young people in the Hounslow area. This role has a huge amount of scope and you would play a vital part in developing the service in the community of Hounslow.

The purpose of this role:

• To provide supervision and line management for the Young Persons Recovery Worker.
• To lead and drive the Young Person's service within the Borough, including networking and attending relevant meetings/events.
• To engage Young People in support, advice and information around substance misuse and sexual health.
• Develop & deliver engagement activities for Young People.
• Support Young People to improve their overall lifestyles, supporting positive health outcomes.
• Develop & deliver educational awareness in Young people settings; i.e., schools, colleges, though workshops, assemblies, as well as some 1:1 work.
• To provide training for those in contact with Young People; i.e., teachers, foster carers, parents, social care, etc.
• To work effectively and in partnership with CNWL as well as other key partners within the Borough. This includes networking and establishing links where appropriate.

Person specification:

• Experience of working with alcohol/substance users or other comparable field
• Experience of working with Young People and delivering suitable age appropriate interventions/1:1's
• Experience of working as part of a team and supporting your colleagues
• Evidence of continuous professional development
• No criminal record that prevents work with our client group or which would harm our reputation.
• Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems

Desirable experience:

• Experience of providing supervision or line management support to staff, volunteers or peer mentors
• Experience of completing documentation such as risk assessments
• Experience of creating person-centred care plans based on needs identified at assessment
• Knowledge and experience of developing/planning & delivering workshops

If this role sounds of interest to you please get in touch ASAP . In the first instance please send your CV . We can then discuss the role in more detail.

Chomp is passionate about supporting families with children who find themselves in challenging circumstances. Based in Brighton & Hove, we provide integrative support that spans across immediate needs such as food poverty and holiday hunger through to meaningful engagement across interdependent communities. We journey with our families as support is furthered through partnered stakeholders ranging from the local council, charities, clubs and the wider One Church community.

This new role feels so exciting because it will help us grow and deepen our work with families across the city. As well as joining in with our work of leading, organising and facilitating Chomp holiday provision, this person will manage the information and communication systems that will help us to work better and smarter.

Please download the attached Application Pack for more about Chomp, about this role, and how to apply to it. We look forward to hearing from you. 

We’ve been really fortunate to secure funding from the National Lottery Community Fund until December 2022, and this role is paid for by that grant.

SUPPORTER SERVICES INBOUND ADVISORS

Salary: Circa £19,200 per annum + benefits

Positions Available: 5

Contract length: Fixed term until October 2021

Location: Sterling House, Oxford / home-based

Application Deadline: Sunday 24th January 2021, 23:55

Are you a self-motivated and sharp minded individual with strong customer service experience that can help us beat cancer?

Why we need you

We have an exciting opportunity for 5 passionate individuals to join us as Supporter Services Inbound Advisors. We need you to provide excellent customer service to our supporters on the phone, via email and letters and, in the process, recognise opportunities to support income generation.

What will I be doing?

Make an impact every day by…

• Communicating with supporters and providing personalised and tailored responses to all enquiries and complaints

• Listening to the needs of each supporter, and considering and understanding their personal experiences and motivations

• Resolving supporter enquiries at the first point of contact where possible

• Using interactions to cross promote CRUK's range of engagement opportunities and services

• Being an information specialist and maintaining a broad knowledge of CRUK's campaigns

• Maximising supporter contribution to CRUK through the promotion of Gift Aid.

In this role, you'll act as an ambassador for Cancer Research UK to engender loyalty and trust from our supporters. Every interaction with our supporters is a unique opportunity and chance to further strengthen the relationship, which is where you can really make a difference.

To view a full job description please click here:

What skills are you looking for?

You'll be able to bring to the role…

• Passion for delivering excellent customer service

• Experience of working in a service related environment, including communicating with customers

• Experience of conversing confidently over the phone

• Experience of writing letters and emails with a high standard of grammar

• Strong interpersonal skills

• Excellent attention to detail and accuracy.

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.